2.0 - 4.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Key Responsibilities: Engage with clients via calls or digital channels to resolve queries and offer insurance recommendations. Review customer insurance portfolios to identify protection gaps, redundancies, or optimization opportunities. Stay updated on product features, claim processes, and regulatory changes across insurance categories. Provide clear, simple, and accurate advice to help customers make informed insurance decisions. Build trust-based relationships with clients to enhance loyalty and long-term engagement. Collaborate with internal teams to relay customer insights and contribute to product/service improvement. Maintain accurate and detailed logs of interactions, reviews, and follow-up actions in CRM tools. Required Qualifications: Graduate in any discipline. 2-3 years of experience in customer engagement, financial services, or insurance-related roles. Excellent verbal communication skills in English and Hindi; fluency in any additional regional language is a plus. Strong analytical skills with attention to detail and a problem-solving mindset. Eagerness to learn and grow in the insurance domain. VRM Banking experience Service to the Sales channel in Insurance or investment Past Insurance Sales background What We Offer: Purpose-led Work : Be part of a mission to simplify insurance and make protection accessible to every individual. Fast-Paced Growth : Work in a collaborative, agile environment with opportunities to take ownership early in your career. Steep Learning Curve : Deep dive into the evolving world of customer behavior, and technology-led solutions Supportive Culture : Work alongside passionate teammates and experienced mentors who believe in sharing knowledge and growing together. About CoverSure CoverSure is an AI-first InsurTech startup redefining the way Indians experience insurance. Founded in 2023, CoverSure is building Indias most trusted and unbiased insurance platform one thats simple, personalized, and truly user-first. CoverSures mission is to provide affordable, transparent, and data-driven insurance solutions that empower users to make informed choices and feel confident about their coverage. We are backed by ENAM Holdings with Pre-Series-A $4 million funding, allowing us to invest deeply in product innovation, compliance infrastructure, and talent giving us a strong foundation to scale responsibly and ambitiously. Show more Show less

Posted 4 days ago

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