Noida Extension, Delhi-NCR
INR 0.2 - 0.3 Lacs P.A.
Remote
Full Time
We are seeking a Senior Zoho Creator/ Developer to lead the design and deployment of scalable business applications on the Zoho Creator platform. You will work closely with cross-functional teams and key stakeholders to architect solutions, optimize existing systems, and ensure seamless integrations across the Zoho ecosystem and third-party tools. Key Responsibilities Architect, develop, and maintain complex applications using Zoho Creator, Deluge scripts, and other Zoho tools (CRM, Books, Inventory, People, etc.) Automate business workflows and design custom dashboards, reports, and user interfaces. Lead integration efforts between Zoho and external platforms via REST APIs, webhooks, and middleware (e.g., Zapier, Make). Conduct requirement analysis, solution design, and feasibility studies for new projects. Guide junior developers and perform code reviews, optimizations, and refactoring. Implement best practices for security, performance, and maintainability. Create and maintain technical documentation and user manuals. Stay updated with new Zoho releases and recommend system upgrades. QualificationsBachelor’s degree in Computer Science, IT, or related discipline. 4+ years of hands-on experience in Zoho Creator application development. Proficiency in Deluge, HTML/CSS, JavaScript, and SQL. Strong understanding of Zoho ecosystem (CRM, Books, Analytics, Projects, Sign, Desk, etc.) Experience in third-party integrations and custom APIs. Excellent problem-solving, analytical, and debugging skills. Strong communication and documentation skills.
Noida Extension, Noida
INR 0.15 - 0.25 Lacs P.A.
Remote
Full Time
The CRM Executive is responsible for overseeing and optimizing the organization's CRM systems to improve customer engagement and retention. This role involves analyzing customer data, designing effective CRM campaigns, and collaborating with other departments to ensure an integrated approach to customer relationship management. Key Responsibilities ● CRM System Management: Oversee and maintain CRM systems to ensure accurate customer data and seamless integration across departments. ● Data Analysis: Analyze customer data to identify trends and insights that inform CRM strategies. ● Campaign Development: Design and execute CRM campaigns aimed at improving customer engagement and retention. ● Collaboration: Work closely with marketing, sales, and customer service teams to align CRM strategies with business objectives. ● Training and Support: Provide training and support to staff on CRM software and best practices. ● Reporting: Monitor and report on the effectiveness of CRM campaigns and strategies. ● Compliance: Ensure compliance with data protection regulations and company policies. Qualifications ● Education: Bachelor's degree in Marketing, Business, IT, or a related field. ● Experience: Proven experience with CRM software such as Salesforce, Zoho, or HubSpot. ● Skills: ○ Strong analytical skills with the ability to interpret complex data. ○ Excellent communication and interpersonal skills. ○ Proficiency in Microsoft Excel and other data analysis tools. ○ Experience in campaign management and customer segmentation.
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