Helpdesk Senior Associate - L1 Technical Support NTT DATA North America

3.0 - 5.0 years

0 Lacs

noida, uttar pradesh, india

Remote

Req ID: 335614 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - L1 Technical Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personall...

Posted 3 days ago

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Helpdesk Senior Associate - L1 Technical Support NTT DATA North America

3.0 - 7.0 years

0 Lacs

uttar pradesh

On-site

Role Overview: As a Helpdesk Senior Associate - L1 Technical Support at NTT DATA in Noida, Uttar Pradesh (IN-UP), India (IN), your role involves providing L1 technical guidance in activities associated with identification, prioritization, and resolution of reported problems through Phone, Email, and Chat. You will act as a liaison between customers and departments within the Client Infrastructure, utilizing your troubleshooting skills and hands-on experience with various tools like MS Windows, PC Hardware, Internet Explorer, MS Office, COTS applications, SD CRM Tools such as ServiceNow, SSCM, Active Directory, Virtual Machines, Drive Encryption Tools, VPN Tools, and Microsoft Intune. Your ab...

Posted 3 days ago

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Helpdesk Senior Associate - L1 Technical Support NTT DATA Services

3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Helpdesk Senior Associate - L1 Technical Support at NTT DATA in Noida, Uttar Pradesh (IN-UP), India, you will play a crucial role in providing technical guidance for the identification, prioritization, and resolution of reported problems through Phone, Email & Chat. Your responsibilities will include: - Acting as a liaison between customers and departments within the Client Infrastructure - Demonstrating good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office, and COTS applications - Utilizing strong troubleshooting skills for bug-finding and resolution - Working independently within a diverse global team - Having hands-on experience with SD CRM Tools suc...

Posted 5 days ago

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Helpdesk Senior Associate - L1 Technical Support NTT Data

3.0 - 5.0 years

0 Lacs

noida, uttar pradesh, india

Remote

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - L1 Technical Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a ...

Posted 5 days ago

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