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0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role is to proactively review all client requests or tickets and apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the problem. Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues. Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift. Supports, tracks, and documents change implementation. Provides timely escalation of all tickets to management with ensuing updates, where applicable. Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices. Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments. Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down to other engineering teams. Performs quality audits, covering process, service experience, ticket updates, etc. as required. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record Deep technical skills in relevant functions. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCIE Certification or equivalent. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Advanced Managed Services experience. Advanced knowledge and experience in ticketing tools, preferably Service Now. Worked in multiple large Global Enterprise client outsourcing projects. Advanced vendor management experience. Track record of effective shift left work management skills (moving work to junior levels). Advanced experience and understanding of the IT industry and standards for IT service management. Advanced experience in more than one area of expertise. Advanced experience across Emerging technology and trends impacting IT operations. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 3 days ago
0.0 - 1.0 years
0 - 0 Lacs
Chakan, Pune, Maharashtra
Remote
Job Description: Desktop Support Engineer Position : Desktop Support Engineer Location : Chakan, Pune Department : IT / Technical Support Reports to : IT Support Manager or Service Desk Manager Job Overview: We are seeking a skilled and motivated Desktop Support Engineer to provide efficient technical support for end-users within our organization. The ideal candidate will be responsible for resolving technical issues related to desktop computers, laptops, printers, software applications, and network connectivity. You will work closely with other IT team members to maintain hardware and software systems, ensuring smooth daily operations and high user satisfaction. Key Responsibilities: User Support: Provide first and second-line support to end-users for hardware, software, and network-related issues. Troubleshoot and resolve problems via phone, email, or in-person, depending on the severity and nature of the issue. Hardware Setup & Maintenance: Install, configure, and maintain desktops, laptops, and peripheral devices such as printers, scanners, and other office hardware. Software Installation & Support: Install, update, and troubleshoot a wide range of software applications, including operating systems (Windows, macOS), office productivity tools, and business applications. System Configuration & Troubleshooting: Assist with system configurations, user profiles, and settings adjustments. Troubleshoot issues related to system performance, software conflicts, and device drivers. Network Connectivity: Ensure seamless network connectivity by resolving Wi-Fi and Ethernet issues, configuring VPN connections, and addressing network access issues. Ticket Management: Utilize IT service management (ITSM) tools to log, track, and resolve user issues in a timely manner. Ensure issues are escalated appropriately when necessary. User Onboarding & Offboarding: Set up new users with necessary IT equipment, software, and access to systems. Assist with the removal of access and equipment for departing employees. Documentation & Knowledge Base: Maintain accurate records of system configurations, software installations, and resolutions. Contribute to knowledge base articles for common issues and solutions. System Updates & Patches: Ensure desktops and laptops are up to date with the latest software updates, security patches, and antivirus definitions. Security Awareness: Promote cybersecurity best practices among end-users. Ensure endpoint security software is installed and functioning correctly on all machines. Collaboration: Work closely with other members of the IT team to resolve complex issues and implement new solutions. Collaborate on projects related to system upgrades and improvements. Skills & Qualifications: Education: A degree or diploma in Computer Science, Information Technology, or a related field, or equivalent work experience in IT support. Experience: 6 months to 1 years of experience in desktop support or a similar technical support role. Technical Skills: Proficiency in operating systems (Windows, macOS, and basic Linux knowledge). Familiarity with hardware troubleshooting (desktops, laptops, printers, etc.). Strong knowledge of common productivity software (Microsoft Office, web browsers, etc.). Experience with Active Directory, user account management, and group policies. Basic networking knowledge (IP, DNS, DHCP, VPN, etc.). Experience with remote desktop support tools. Soft Skills: Strong communication skills and customer service orientation. Ability to work under pressure and manage multiple tasks simultaneously. Strong problem-solving and troubleshooting abilities. Team player with the ability to work independently. Certifications (preferred): CompTIA A+ Microsoft Certified: Windows 10/11 (or equivalent) ITIL Foundation (or similar IT service management certification) Working Conditions: Full-time position, typically Monday to Friday with occasional weekend support during critical issues or upgrades. Ability to work on-site, with occasional remote support as required. Some travel may be required depending on the size and structure of the organization. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Shift: Day shift Fixed shift Work Days: Monday to Friday Weekend availability Ability to commute/relocate: Chakan, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Work Location: In person
Posted 3 days ago
5.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. Responsibilities +Network Operations Engineer with skills: SDWAN – Implementation/troubleshooting +Routing - Static routing, Dynamic protocols (IGP (OSPF, EIGRP), EGP(BGP), default routing +Cisco Wireless Controllers & Access Points: Code Upgrades, Certificate installation, Configuration & Troubleshooting, Managing licensing +Devices: AIR-AP3700, AIR-CAP3800 series +Switching – VSS, Spanning Tree, Port Channeling, VTP, Trunking +Devices- 2960, 3850, 4500, 6500 cat/native, Nexus 2k, 5k, 7k, 9k (Spine & Leaf) Preferred Skills:- +Good hand on knowledge on upgrading codes, bug scrubbing, creating VPN tunnels, Running debugs etc. +Cisco ASA 5510, 5500 x series, with good hands on knowledge on upgrading codes, bug scrubbing, creating/troubleshooting B2B vpn tunnels, remote access, any connect +Cisco WAAS Engines: Upgrading codes/ maintaining/migrating device models, configuration and trouble shooting & quot; Mandatory Skill Sets +Network Operations Engineer with skills: SDWAN – Implementation/troubleshooting +Routing - Static routing, Dynamic protocols (IGP (OSPF, EIGRP), EGP(BGP), default routing +Cisco Wireless Controllers & Access Points: Code Upgrades, Certificate installation, Configuration & Troubleshooting, Managing licensing +Devices: AIR-AP3700, AIR-CAP3800 series +Switching – VSS, Spanning Tree, Port Channeling, VTP, Trunking +Devices- 2960, 3850, 4500, 6500 cat/native, Nexus 2k, 5k, 7k, 9k (Spine & Leaf) Preferred Skills:- +Good hand on knowledge on upgrading codes, bug scrubbing, creating VPN tunnels, Running debugs etc. +Cisco ASA 5510, 5500 x series, with good hands on knowledge on upgrading codes, bug scrubbing, creating/troubleshooting B2B vpn tunnels, remote access, any connect +Cisco WAAS Engines: Upgrading codes/ maintaining/migrating device models, configuration and trouble shooting & quot; Preferred Skill Sets Relevant certifications. -+Cisco ASA 5510, 5500 x series, +Cisco WAAS Engines -- Upgrading codes/ maintaining/migrating device models, configuration and troubleshooting" Years Of Experience Required 5+ years Education Qualification B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Bachelor of Technology, MBA (Master of Business Administration) Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Network Engineering Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date
Posted 3 days ago
5.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. Responsibilities +Network Operations Engineer with skills: SDWAN – Implementation/troubleshooting +Routing - Static routing, Dynamic protocols (IGP (OSPF, EIGRP), EGP(BGP), default routing +Cisco Wireless Controllers & Access Points: Code Upgrades, Certificate installation, Configuration & Troubleshooting, Managing licensing +Devices: AIR-AP3700, AIR-CAP3800 series +Switching – VSS, Spanning Tree, Port Channeling, VTP, Trunking +Devices- 2960, 3850, 4500, 6500 cat/native, Nexus 2k, 5k, 7k, 9k (Spine & Leaf) Preferred Skills:- +Good hand on knowledge on upgrading codes, bug scrubbing, creating VPN tunnels, Running debugs etc. +Cisco ASA 5510, 5500 x series, with good hands on knowledge on upgrading codes, bug scrubbing, creating/troubleshooting B2B vpn tunnels, remote access, any connect +Cisco WAAS Engines: Upgrading codes/ maintaining/migrating device models, configuration and trouble shooting & quot; Mandatory Skill Sets +Network Operations Engineer with skills: SDWAN – Implementation/troubleshooting +Routing - Static routing, Dynamic protocols (IGP (OSPF, EIGRP), EGP(BGP), default routing +Cisco Wireless Controllers & Access Points: Code Upgrades, Certificate installation, Configuration & Troubleshooting, Managing licensing +Devices: AIR-AP3700, AIR-CAP3800 series +Switching – VSS, Spanning Tree, Port Channeling, VTP, Trunking +Devices- 2960, 3850, 4500, 6500 cat/native, Nexus 2k, 5k, 7k, 9k (Spine & Leaf) Preferred Skills:- +Good hand on knowledge on upgrading codes, bug scrubbing, creating VPN tunnels, Running debugs etc. +Cisco ASA 5510, 5500 x series, with good hands on knowledge on upgrading codes, bug scrubbing, creating/troubleshooting B2B vpn tunnels, remote access, any connect +Cisco WAAS Engines: Upgrading codes/ maintaining/migrating device models, configuration and trouble shooting & quot; Preferred Skill Sets Relevant certifications. -+Cisco ASA 5510, 5500 x series, +Cisco WAAS Engines -- Upgrading codes/ maintaining/migrating device models, configuration and troubleshooting" Years Of Experience Required 5+ years Education Qualification B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of Engineering, Bachelor of Technology Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Network Engineering Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date
Posted 3 days ago
5.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. Responsibilities +Network Operations Engineer with skills: SDWAN – Implementation/troubleshooting +Routing - Static routing, Dynamic protocols (IGP (OSPF, EIGRP), EGP(BGP), default routing +Cisco Wireless Controllers & Access Points: Code Upgrades, Certificate installation, Configuration & Troubleshooting, Managing licensing +Devices: AIR-AP3700, AIR-CAP3800 series +Switching – VSS, Spanning Tree, Port Channeling, VTP, Trunking +Devices- 2960, 3850, 4500, 6500 cat/native, Nexus 2k, 5k, 7k, 9k (Spine & Leaf) Preferred Skills:- +Good hand on knowledge on upgrading codes, bug scrubbing, creating VPN tunnels, Running debugs etc. +Cisco ASA 5510, 5500 x series, with good hands on knowledge on upgrading codes, bug scrubbing, creating/troubleshooting B2B vpn tunnels, remote access, any connect +Cisco WAAS Engines: Upgrading codes/ maintaining/migrating device models, configuration and trouble shooting & quot; Mandatory Skill Sets +Network Operations Engineer with skills: SDWAN – Implementation/troubleshooting +Routing - Static routing, Dynamic protocols (IGP (OSPF, EIGRP), EGP(BGP), default routing +Cisco Wireless Controllers & Access Points: Code Upgrades, Certificate installation, Configuration & Troubleshooting, Managing licensing +Devices: AIR-AP3700, AIR-CAP3800 series +Switching – VSS, Spanning Tree, Port Channeling, VTP, Trunking +Devices- 2960, 3850, 4500, 6500 cat/native, Nexus 2k, 5k, 7k, 9k (Spine & Leaf) Preferred Skills:- +Good hand on knowledge on upgrading codes, bug scrubbing, creating VPN tunnels, Running debugs etc. +Cisco ASA 5510, 5500 x series, with good hands on knowledge on upgrading codes, bug scrubbing, creating/troubleshooting B2B vpn tunnels, remote access, any connect +Cisco WAAS Engines: Upgrading codes/ maintaining/migrating device models, configuration and trouble shooting & quot; Preferred Skill Sets Relevant certifications. -+Cisco ASA 5510, 5500 x series, +Cisco WAAS Engines -- Upgrading codes/ maintaining/migrating device models, configuration and troubleshooting" Years Of Experience Required 5+ years Education Qualification B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of Technology, Bachelor of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Network Engineering Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date
Posted 3 days ago
10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Title Senior Network Engineer-SDWAN Location: Pune Experience: 10+ years Roles and Responsibilities: Role Overview We are seeking a certified and experienced SD-WAN Subject Matter Expert (SME) to lead and support SD-WAN operations, implementations, and development initiatives. The ideal candidate must have end-to-end experience deploying SD-WAN for 200+ sites , strong troubleshooting (L3-level) capabilities, and hands-on development/integration experience in complex enterprise networking environments. Key Responsibilities Implementation (Primary Focus) Lead SD-WAN rollout for large-scale enterprise environments (200+ sites). Design and configure SD-WAN overlays/underlays including segmentation, QoS, VPNs, and security policies. Lead migrations from legacy MPLS/Internet to SD-WAN. Prepare and review HLDs/LLDs, project plans, and deployment documentation. Coordinate with multiple stakeholders and vendors during site cutovers and validation. Support (L3 / SME Level) Act as the highest point of technical escalation for SD-WAN incidents. Conduct root cause analysis for complex WAN disruptions and service degradations. Monitor and optimize network performance using analytics and monitoring tools. Provide mentorship to L1/L2 engineers and create knowledge base articles. Represent the team in change advisory board (CAB) meetings and audits. Development / Automation Contribute to automation of SD-WAN operations (scripts, APIs, Ansible, etc.). Develop integrations with network management tools and SIEM/logging systems. Participate in continuous improvement by designing tools/utilities for network performance insights. Collaborate with development teams to align SD-WAN configurations with custom application needs. Required Skills & Experience Certifications (Mandatory): Cisco SD-WAN Specialist / CCNP-Enterprise / NSE 4 or above (Fortinet) / VMware VCP-NV Platforms: Strong hands-on with Cisco Viptela , Fortinet Secure SD-WAN , or VMware SD-WAN (Velocloud) Implementation: Proven SD-WAN deployment experience for 200+ sites Support Expertise: L3-level troubleshooting (routing, tunnels, overlays, app-aware routing) Protocols & Technologies: BGP, OSPF, IPsec, NAT, DNS, DHCP, QoS, segmentation, VPN, SLA-based routing Tools & Automation: Experience in scripting (Python, Ansible), API usage, and monitoring tools (SolarWinds, AppNeta, PRTG, etc.) Soft Skills Excellent communication and stakeholder management. Strong documentation, reporting, and project tracking skills. Ability to lead and mentor junior engineers and interact with customers. Education & Certifications Bachelor's or Master's in Computer Science / IT / Electronics or equivalent. Industry Certifications (One or more mandatory): Cisco SD-WAN Specialist, CCNP Enterprise, Fortinet NSE 4/5/6, VMware VCP-NV, SD-WAN vendor-specific certs
Posted 3 days ago
10.0 - 12.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Hi, We are having an opening for Network Security Operations Manager at our Mumbai location. Job Summary : We are looking for a highly capable Network Security Operations Manager to lead, manage, and enhance the organizations network security infrastructure and operations. This role will be responsible for managing key security technologies such as firewalls, proxies, VPNs, NAC, DNS security, WAF , EDR & Data Security and ensuring operational governance and compliance. The ideal candidate should have hands-on experience managing large-scale network security operations and coordinating with cross-functional and incident response teams. Areas Of Responsibility : Security Operations Management Lead day-to-day operations of all network security tools and platforms , including: Firewalls (NGFW Palo Alto, Fortinet, Cisco)- Policy governance, segmentation, and high-availability Web Proxy & Cloud Proxy (e.g., Zscaler, Netskope)- URL filtering, threat prevention, and data leak protection VPN (IPSec, SSL VPN, Remote Access Solutions)- Strong encryption and access control for workforce and partner Network Access Control (NAC)- Role-based access, posture checks, and OT/IoT security DNS Security & Filtering- DNS-layer protection, malicious domain filtering, and response management Web Application Firewall (WAF) On-prem & Cloud-based- Protection of patient data, portals, financial apps, and APIs Ensure continuous monitoring, tuning, and updating of policies and signatures across platforms. Manage security device configurations, rule optimization, and lifecycle management. Compliance, Audit & Governance Ensure adherence to security compliance requirements such as ISO 27001, NIST, GDPR, and internal IT security policies . Ensure full compliance with sector-specific regulations ( Pharma: GxP, 21 CFR Part 11, HIPAA) Prepare and present periodic audit reports, incident reports, and configuration review summaries . Drive risk assessments and remediation plans for security operations. Maintain security documentation, SOPs, and audit trails Team & Vendor Management Lead and mentor a team of network security engineers and analysts. Oversee vendor engagements, support contracts, SLAs, and AMC renewals for security technologies. Engage with audit, QA, compliance, and legal teams for incident reporting and regulatory inspections Coordinate with for integrated security coverage (EDR/DS, if escalation/overlap arises). Incident Response & Troubleshooting Collaborate with SOC for effective investigation and response to network security incidents . Coordinate the response to security incidents, including detection, analysis, containment, eradication, and recovery. Lead root cause analysis and containment for network-based threats (e.g., suspicious VPN activity, firewall rule violations). Manage escalations and coordinate with external vendors or OEMs for critical issues. Projects & Improvements Drive security hardening and optimization projects related to network security tools. Lead or support security hardening, firewall rule optimization, and proxy architecture redesign projects Lead or contribute to technology upgrades, migration projects, mergers, acquisitions, data center shifts. Maintain security documentation, playbooks, and standard operating procedures. Prepare and validate BOM, BOQ, and risk registers for new deployments Educational Qualification : Bachelor's or Masters in Computer Science, Information Security, or related field Specific Certification : CISSP, CISM, CCNP Security, CP, Palo Alto PCNSE, Fortinet NSE, ISO 27001 LA Experience : 10-12 years of experience in network operations, with 3-5 years in leadership or managerial role Skill (Functional & Behavioural): Firewalls: Checkpoint, Fortinet, Palo Alto, Cisco Firepower Proxies: Netskope, Forcepoint, Zscaler VPN: Cloudflare, Cisco AnyConnect, FortiClient, GlobalProtect NAC: Forescout, Cisco ISE, Aruba ClearPass DNS Security: Cisco Umbrella, Infoblox, Cloudflare DNS WAF: AWS/Azure WAF, F5, Imperva, Akamai, Cloudflare EDR & DS: Crowdstrike, Falcon, Trellix, MS Defender, Sentinel, etc
Posted 3 days ago
8.0 years
0 Lacs
Delhi, India
On-site
🌟 We're Hiring: IT Manager! 🌟 We are seeking an experienced and strategic IT Manager to lead our technology infrastructure and drive digital transformation initiatives. The ideal candidate will have extensive experience in managing IT operations, leading technical teams, and implementing innovative solutions to support business objectives. 📍 Location: Delhi, India ⏰ Work Mode: Work From Office 💼 Role: IT Manager Must have experience in broking firm, Mandatory skill: COLOCATION (on NSE & BSE Exchange) What You'll Do Work with different wide networks like NSE, BSE, MCX, NCDEX. & Managed ODIN, Greeks, trade In- House and other software with RMS activity. Multiple clients have connected from here through Point to Point, LAN & VPN, Internet for online live trading. I am always responsible for providing support to all the users to their computer applications and network related problems & responsible for all the hardware maintenance and software installations. I worked ODIN Manager, CHIEF, & Symphony Admin, client with their Surveillance and Auto Square off client Intraday Position in CTCL Admin. Manage Algo Trading Platform & with RMS activity. Knowledge of all Exchange compliances work Like System Audit, Cyber Security, VAPT, ACR, RBS, Internal Audit, Net worth, Client Funding, Enhanced Supervision, STP GATE Utility, NSE-ENIT Platform, NSE, BSE & MCX vendors collocation Approval for software with compliance activity. Worked on ESXi 5.0 &vCenter 5.0. Cloning, Creation and Management of VirtualMachine. Done P2V & V2V conversion. vMotion and Storage vMotion. Ensured management and troubleshooting of Arbitrage setup with 120 users working in Exchanges NSE (Automated & Manual both), BSE, MCX, ACE & NCDEX Involved in management & troubleshooting of Automated Trading System (ATS) Nest Trader powered by Omnesys Technologies Pvt. Ltd. GETS by GreekSoft Technologies installed at NSE and MCX Co-Locations. Handled configuration of Sonicwall Firewall and Cisco routers. Efficiently handled Installation & maintenance of Server as well as workstations. Managed VLAN creation on Cisco & HP ProCurve switches. What We're Looking For ✅ 8+ years of experience in IT management and leadership roles ✅ Strong expertise in network administration, cloud technologies, and cybersecurity ✅ Proven track record of managing technical teams and complex projects ✅ Excellent problem-solving and strategic planning abilities ✅ Strong communication and stakeholder management skills ✅ Bachelor's degree in IT, Computer Science, or related field Ready to make an impact? 🚀 Apply now and let's grow together!
Posted 3 days ago
12.0 - 15.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Hi, We are having an opening for Network Operations Manager at our Mumbai location. Job Summary : We are looking for a highly skilled and strategic Network Operations Manager to lead and manage our enterprise-wide IT and OT network infrastructure. The role demands an experienced professional with 12-15 years experience in network operations, demonstrating expertise in managing complex network environments, leading technical teams, and ensuring optimal network performance and security, network operations, IT/OT convergence, vendor and SLA governance , and segmentation strategies to ensure security, availability, and scalability of network services. The ideal candidate will play a key role in managing daily operations, overseeing major transformation projects, and driving secure connectivity across both corporate and industrial environments. Areas Of Responsibility : Network Operations & Monitoring Manage enterprise-wide IT and OT network operations, including LAN, WAN, SD-WAN, VPN, Wireless, Internet, MPLS, and data centre connectivity. Ensure 24/7 network availability, reliability, and performance through proactive monitoring, diagnostics, and troubleshooting. Implement and manage macro and micro segmentation strategies to enhance network security posture across IT and OT domains. Project & Transformation Leadership Lead technical delivery and end-to-end execution of network transformation and expansion projects (e.g., campus upgrades, cloud migrations, plant network segmentation, OT segmentation, new initiative roll-out, etc.). Coordinate with cross-functional IT/OT teams to ensure alignment with business objectives and compliance requirements. Own project lifecycle from requirement gathering and solutioning to handover and documentation. Vendor & SLA Management Manage relationships with OEMs, service providers, and system integrators to ensure optimal service delivery. Negotiate and monitor SLAs , ensure issue escalation procedures are followed, and drive continuous improvement with vendors. Coordinate with external vendors and service providers to procure network equipment and services, negotiating contracts and managing relationships. Infrastructure Governance & Compliance Establish and enforce network policies , standards, and compliance frameworks (ISO 27001, GxP, NIST, etc.). Develop and enforce network security policies and procedures to safeguard organizational data and comply with industry regulations. Coordinate periodic audits, risk assessments, and remediation's to meet regulatory and cybersecurity mandates. Ensure full adherence to compliance requirements for data privacy, pharma/life sciences, or regulated industrial operations. Security & Segmentation Implement network security controls including firewalls, NAC, IDS/IPS, and segmentation (macro & micro) between IT/OT zones. Collaborate with the cybersecurity team to align on zero-trust architecture and secure data flows across environments. Team Leadership, Knowledge Management & Resource allocation Lead and mentor a team of network engineers and analysts (L1L3). Develop SOPs, knowledge base articles, and ensure robust documentation for operational continuity. Prepare and manage the network operations budget, ensuring cost-effective utilization of resources. Educational Qualification : Bachelors degree in Computer Science, Information Technology, or related field Specific Certification : CCNP / CCIE ITIL v4 Foundation or Intermediate PMP / PRINCE2 (optional for project oversight) Experience : 10-12 years of experience in network operations, with 3-5 years in leadership or managerial role Skill (Functional & Behavioural): Strong expertise in enterprise networking (Cisco, Juniper, Fortinet, Palo Alto, etc.) Hands-on knowledge of SD-WAN, NAC, micro/macro segmentation, and hybrid cloud networks (AWS/Azure) Familiarity with OT protocols and systems (e.g., SCADA, PLC, Modbus) and secure IT/OT integration Proven experience in vendor/SLA governance, audit readiness, and compliance frameworks Excellent understanding of ITIL , network governance , and enterprise change control processes
Posted 3 days ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Supreme Components International (SCI) is looking for a fast-thinking, technically sharp, and detail-oriented professional to join our team as an IT Helpdesk & Business Operations Support Executive. This is not a typical IT Helpdesk job. Yes, you’ll be the first responder for internal IT issues, but you’ll also handle Excel-based operational workflows, such as stock uploads, commission reporting, and quality control (QC) reviews. Strong English communication skills and a high sense of urgency are essential. Key Responsibilities: IT Helpdesk Support Manage internal helpdesk requests (email access, VPN, Wi-Fi, basic hardware/software issues) Maintain user access logs and coordinate with IT vendors when necessary Set up new users on Google Workspace, company systems, and VPN Excel Operations & Reporting Prepare and upload stock files to internal systems and external platforms Maintain and QA commission reports Work with Pivot Tables, VLOOKUP/XLOOKUP, filters, conditional logic Clean and structure raw datasets for uploads or reporting QC & Process Support Support internal teams with QC reviews and validation of Excel files Catch errors before they’re released into live systems Maintain logs and communicate with relevant team members to close issues What We're Looking For: 1–3 years’ experience in IT support, business ops, or Excel-heavy admin Strong Microsoft Excel skills — Pivot Tables, VLOOKUP/XLOOKUP, filters Fluent English — both spoken and written (must be able to document issues clearly) Fast thinker — works with urgency, clarity, and logic Ownership mindset — asks "why", not just "how" Comfortable switching between IT, Excel, QC, and support workflows Nice to Have (Not Required): Experience with inventory/ERP systems or stock upload processes Exposure to product management or writing basic software requirements Knowledge of automation, macros, or basic scripting (e.g., Python, Google Apps Script) Do Not Apply If: ❌ You only want to do IT hardware setup or basic ticketing ❌ You cannot work independently or need step-by-step guidance ❌ You are not comfortable working in Excel every day ❌ Your written English is weak or unclear ❌ You are unable to analyze systems
Posted 3 days ago
0 years
0 Lacs
India
Remote
MPLS Engineer with CCIE or JNCIE certification Must Have Skills: MPLS , CCIE or JNCIE certification Location : Any where in India - Remote NP : 60 days Experience : 7 to 20 yrs Budget : Max 25LPA Payroll : STL - Sterlite Technologies Limited JD : MPLS Engineer with CCIE or JNCIE certification Exp : 7+ yrs Location : Any location Implement IP/MPLS network transport systems to support MPLS VPN traffic and internet services from the Gateway. Support and troubleshooting on networking technologies including MPLS, VPRN/VRF and MP BGP/BGP working within an ISP / Telecoms service provider environment. (multi-vendor scenario) Implementation and Migration of MPLS Core networks with LDP/MPLS and ISIS interior routing protocols. Experience in dynamic protocols including ISIS, OSPF and BGP. Configuration, and deploy designed network solutions at ISP Gateway level within IP Routing, MPLS / BGP environment. Complete and maintain network topology documents, design and diagrams, network inventory. Troubleshooting for the Hardware & Operational issue issues in the Nokia deployed network and equipment.
Posted 3 days ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Role Overview : As a Senior Analyst - Security Operations, you will play a critical role in implementing, managing, and optimizing Palo Alto Firewalls, SASE (Secure Access Service Edge) solutions, F5 WAF (Web Application Firewall), and other critical security infrastructure. Your deep understanding of networking, VPN, and cloud security concepts will be essential in ensuring the security, performance, and reliability of our systems. You will work closely with cross-functional teams to design and deploy solutions, monitor network traffic, and provide technical guidance to junior team members. Key Responsibilities : Palo Alto Firewalls : Lead the implementation, configuration, and management of Palo Alto firewalls for network security, ensuring policies, rule sets, and logging mechanisms align with best practices. Network Security Management : Implement and monitor network security measures, including VPN, IPSec, SSL VPN, and other secure tunnelling protocols, ensuring compliance with security policies. Networking & VPN : Utilize in-depth networking knowledge to manage and troubleshoot VPN technologies, including site-to-site and client-to-site VPN configurations, ensuring secure and reliable remote connectivity. Security Incident Response : Collaborate with incident response teams to identify, mitigate, and resolve security incidents related to network vulnerabilities, firewall breaches, and web application attacks. Cloud Security Integration : Assist in integrating security policies across cloud environments, working closely with cloud teams to ensure compliance and mitigate risks. Documentation & Reporting : Maintain clear, concise documentation of all network security configurations, policies, and changes. Provide regular reports and insights into system performance, security status, and risk assessment. Collaboration & Training : Mentor junior security team members, offering technical guidance and fostering a culture of continuous learning. Collaborate with various internal teams on best practices for security implementation. Preferred candidate profile Hands-on Experience: Proven experience configuring and managing Palo Alto Firewalls, F5 WAF, and SASE technologies in enterprise environments. Networking Knowledge: Strong understanding of networking concepts including IP addressing, routing, switching, VLANs, DNS, and DHCP. VPN Expertise: Expertise in implementing and troubleshooting VPN technologies, including IPSec, SSL VPN, and remote access solutions. Security Best Practices: Familiarity with network security principles, best practices, and frameworks such as NIST, CIS, and ISO 27001. Cloud Security: Experience with securing cloud infrastructure and applications, including AWS, Azure, or GCP environments. Analytical Skills: Strong ability to assess network security posture, identify vulnerabilities, and recommend solutions to enhance security operations. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Preferred Qualifications: Certifications: Industry certifications such as Palo Alto Networks Certified Network Security Engineer (PCNSE), F5 Certified Technology Specialist (F5-CTS), or Certified Information Systems Security Professional (CISSP) are a plus. Scripting: Experience with automation and scripting (Python, PowerShell, etc.) to enhance security operations and reporting. Advanced Network Security Tools: Familiarity with additional security tools such as IDS/IPS, SIEM systems, or network monitoring platforms is desirable.
Posted 3 days ago
0 years
0 Lacs
India
Remote
Job Summary At GEEKS, a Great Place to Work-Certified Managed Service Provider (MSP), we pride ourselves on delivering seamless IT solutions that drive client success while fostering a people-first culture. We believe that when our team thrives, the business thrives — and our GPTW certification is a testament to that commitment. Now, we are seeking a proactive and technically skilled L1 Desktop Support Engineer to join our IT support team. The ideal candidate will be the first point of contact for end users and clients, responsible for providing Level 1 technical assistance across a range of platforms and systems. You will ensure prompt support for hardware, software, and networking issues while following established internal procedures and workflows. Key Responsibilities · Provide first-level support for end-user hardware and software issues across Windows and macOS devices. · Troubleshoot and resolve issues related to VPN connectivity, Fortinet, SonicWall, and other firewalls. · Assist in the configuration and maintenance of on-premises servers, user access, and system resources. · Support and troubleshoot access and configuration issues for Microsoft 365, Google Workspace, and other cloud platforms. · Handle user requests via ticketing systems (e.g., PSA Connectwise) and ensure timely updates and resolutions. · Maintain user accounts, permissions, and group memberships using Active Directory and similar tools. · Provide remote and in-person support to clients and employees to resolve day-to-day IT-related issues. · Escalate complex or unresolved issues to Level 2 or appropriate technical teams, with clear documentation. · Follow internal IT policies, SOPs, and change management protocols. · Support software installations, patches, and system upgrades on client devices. · Assist with printer, scanner, and peripheral troubleshooting and support. · Help in maintaining inventory of IT assets and hardware provisioning. · Contribute to the documentation of support procedures and knowledge base articles. Required Skills & Qualifications: · Strong knowledge of Windows 10/11, macOS, and basic networking concepts. · Exposure to VPN technologies and firewall troubleshooting (Fortinet, SonicWall). · Familiarity with Microsoft 365 Admin Center, Google Workspace Admin Console, and cloud-based productivity tools. · Basic understanding of Active Directory, DNS/DHCP, and file sharing services. · Good communication and interpersonal skills with a customer-first mindset. · Ability to follow structured troubleshooting steps and standard operating procedures. · Basic knowledge of ITIL processes or helpdesk best practices. Soft Skills · Strong analytical and problem-solving abilities · Self-motivated and eager to learn new technologies · Ability to work under pressure and manage time effectively · Excellent written and verbal communication
Posted 3 days ago
6.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
The Aristocrat operate a highly skilled team of DevOps engineers who regularly support various teams with CI/CD processes and infrastructure setup. They collaborate closely with development, and studio teams to create and maintain CI/CD pipelines, automate manual support tasks, and also build and manage the environments needed for application deployment and operations. As a DevOps team member, you will be working closely with the Development teams to produce CI/CD pipelines, help with code deployments and optimize the flow of software from development to production. What you will do: Taking care of the GCP, AWS and Azure Cloud Infrastructure (Provisioning/Alerting/Monitoring etc.). Experience in creating Private Networks, Establishing Networking. Must have handled Firewalls and VPN tunnels. Design and document processes for versioning, deployment, and the migration of code between environments. Excellent knowledge of Docker, Kubernetes. Excellent knowledge of Terraform, Ansible. Good knowledge of scripting language Python/Shell/Bash. Good knowledge of CI/CD including GitOps. Good knowledge of Jenkins Pipelines/Groovy & Azure Pipelines. Strong Experience in Linux OS. Experience on working on Production 24X7 support [L2/L3]. Experience of Sever, Storage, and Network operations. Knowledge of Monitoring tools like Grafana, Prometheus, Datadog. Knowledge of Logging tools Cora Logix, ELK, Splunk Intermediate experience with VMware. Experience with JIRA/Confluence or other defect tracking/Wiki system. Good experience with Istio or service mesh [Good to have]. Ability to work with a geographically dispersed team. Able to grasp functional aspects well (quickly and with minimal guidance). What We're Looking For B.Tech. / B.E. / MCA in Computer Science with 6+ years of experience Must have strong analytical and creative problem-solving skills. Able to challenge the status-quo and constantly suggest improvements. Demonstrates an extremely high level of accuracy and attention to detail. Must have strong communication skills and able to work with team. Ability to drive discussions towards conclusions. Articulate and should be able to express ideas and issues without inhibitions. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None Additional Information Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be responsible for designing, implementing, and maintaining robust and secure AWS network solutions. This includes setting up VPCs, subnets, route tables, security groups, Network ACLs, Transit Gateways, VPNs (site-to-site, remote access, and cloud-based connections), and Direct Connect. Additionally, you will manage AWS Network Appliances like Palo Alto Networks, Fortinet, Check Point, etc., to ensure optimal performance and security in the AWS environment. Monitoring and managing network performance within AWS environments will be crucial to ensure the optimal functionality, security, and scalability of cloud resources. Collaboration with other IT teams is essential for seamless network integration and support across various cloud and on-premises platforms. You will also be responsible for creating, updating, and maintaining comprehensive documentation of AWS network configurations, operational procedures, and best practices. Working closely with the IT Security team, you will implement robust network security controls within AWS. This includes configuring access control lists (ACLs), firewalls (e.g., AWS WAF, Network Firewall), intrusion detection/prevention systems, and developing cloud network security policies. Providing technical support to internal users and external stakeholders for AWS network connectivity and related issues will be part of your role. As a lead in project management for various AWS network activities, you will oversee upgrades, implementations, and migrations within the cloud. Managing and optimizing multi-cloud network environments (Azure, GCP) will also be within your responsibilities, focusing primarily on AWS configuration, security, and resource optimization. Collaboration with external clients throughout the network lifecycle is essential. You will deliver reliable and secure AWS network solutions tailored to their specific needs, from the initial assessment to successful change implementation. This is a full-time position with a day shift schedule.,
Posted 3 days ago
10.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Our technology services client is seeking multiple Network Security Engineer- Palo Alto to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Network Security Engineer- Palo Alto Experience: 10+ Years Location: Mumbai Notice Period: Immediate- 15 Days Mandatory Skills: Network Security, Palo Alto firewalls, Cisco Routing & Switching, Silver Peak Job Description: Hands on experience in configuring Palo Alto firewalls Strong SME knowledge on Network domain, Palo Alto, CISCO Routing, Switching, Silver Peak, SDWAN Must to Have Good to Have knowledge on Zscaler and Juniper Mist Wireless Maintaining access policy for clients on firewall Create VPN tunnel on the firewalls and troubleshoot VPN related issues Experience with 3rd party connectivity infrastructure network and security Installation and configuration knowledge of Cisco Switches Routers Access points Wireless LAN Controllers Configuring routing protocols such as RIP RIPv2 IGRP EIGRP BGP OSPF Coordinating with Vendor for Existing, New Implementation Handle Service Restoration Service Request and change requests Commissioning and decommissioning of Network components Follow Change Control submission and approval processes Plan schedule and implement network device software hardware upgrades and migrations in a timely manner and during times that will have the minimum impact on the users Handson experience in creating updating network drawings using Visio Willingness and availability to work evening and weekend hours for network infrastructure changes If you are interested, share the updated resume to rajesh.s@s3staff.com
Posted 3 days ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for building and supporting the day-to-day operations of all laptops and desktops. Your role will involve providing IT support to customers, giving guidance and support as needed, and monitoring the queue for Incidents and Requests to ensure SLA's are maintained. Additionally, you will be in charge of maintaining the desktop/peripheral computing environment and supporting onsite clients and home office users. Strong soft skills and effective communication are essential for this role, along with the ability to lift 50lbs and a valid license. Your main responsibilities will include building and deploying Win7/Win10 machines with attention to deployment details for a positive End User Experience, installation, monitoring, and servicing desktop hardware, software, and peripherals, as well as troubleshooting incidents through to resolution. You will also provide support to remote users, manage inventory control, and asset management. As part of your key responsibilities, you will support, manage, optimize, and maintain the configuration and installation of the Desktop, including patch updates and hardware replacements. You will develop and maintain service operations manual documentation, analyze service calls for incident data, and collaborate with other teams for issue resolutions. Additionally, you will be involved in asset management responsibilities, tracking equipment logistics, and providing guidance to clients and support projects in progress. To excel in this role, you should have solid knowledge of Windows (preferably version 10), the full Microsoft Office Suite, and hands-on hardware troubleshooting experience. Understanding technical manuals, procedural documentation, and OEM guides is crucial, along with knowledge of Active Directory, Skype, VPN, mobile device support, IMAC, SLA's, Asset management, ITIL, and network infrastructure. Basic knowledge of LAN/WAN setups, software distribution, patching, and imaging technologies is desirable. Preferred qualifications include an Associate's degree in an IT-related field and a minimum of 1 year experience providing end-user support for PC desktop and application software in a network environment.,
Posted 3 days ago
6.0 - 7.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Candidate Job Profile: · Hands on experience for all makes of Hardware’s like Desktops, Laptops, Servers, Storages, Nas BOX, firewall, Network switches etc. · Provide applications support like VMware ,VXrail, Nutanix, Simplivity, Veritas , Veeam, Acronix , AD, Anti-Virus, endpoint Security, O365 etc. . Should have experience worked with system Integrator company.. · Provide support on certification issues with dealers and customers. · Assist with technical documentation such as user’s manuals, installation manuals and other technical support materials by generating technical content, reviewing and editing manuals, tech notes, diagrams, sales collateral, and other documents as needed · Provide after-hours on-call technical support to Dealers, OEMs and Customers on a rotating basis - shared responsibility with other Customer Ops Technicians/Field Support Engineers · Travel required at times on short notice · Understands business models and how they can be exploited · Provide our customers with break-fix reactive support for our print products · Configure system hardware, software and network components · Maintain a professional appearance at all times with regard to dress and personal appearance tools and equipment · Provide user support both face-to-face and over the telephone · Formulating and leading technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. · Develop solutions for large and complex sales opportunities. · Develops and delivers outstanding Microsoft presentations and demonstrations. · Leads any and all aspects of the technical sales process. Advises internal and external Team on overall Technical solutions. · Provides direction and specialist knowledge in applying the technology/application to client business. · Facilitation of client product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell · Leading contributor individually and as a team member, providing direction and mentoring to others. · Developing long lasting and high-quality business relationships with clients by instilling trust and confidence · Working directly with clients to understand their business strategy, Technical requirements & processes · Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales to delivery · Formulation of high quality bids and proposals · Scoping the client solution to enable accurate estimation of the effort · Determining whether the current system can be upgraded or if a new system needs to be installed. · Project managing the design and implementation of the system. · Troubleshooting systems issues as they arise. · Overseeing all the moving parts of the system integration. · Measuring the performance of the upgraded or newly installed system. · Training staff on new and existing Technical Aspect. · Providing the company with post-installation feedback. Required Candidate profile Diploma or Degree holder -Bachelor’s degree in information technology or computer Engineering Managerial experience. Minimum 6 to 7 Years of experience in IT industry Technical Certification Good knowledge on windows and networks administration. Experience on AD/DHCP/DNS is Ø Mandatory Knowledge on VSAN, Hyper - V, Domain, Backup, HCI , Security, O365 Should work independently Excellent interpersonal skills & communication skills Ability to handle of technical team, Need to establish relationship with exiting customer. Exposure on VMware, Citrix, Microsoft Quick learner to the newer technology Should have exposure on Unix , Windows Server Installations& configurations .Exposure on Virtualization technology Exposure on various Messaging Systems Fair Idea of Network topology Exposure on storage , SAN, NAS Excellent problem solving and trouble shooting skills Should find out the RCA's Exposure working for an IT companies under remote service desk/technical support Good knowledge on windows and networks administration. Experience on AD/DHCP/DNS is mandatory. Knowledge on VLAN, VPN, Firewalls. Should have experience for done the entire setup for Datacenters. What we are looking for Good communication with clients/operational managers – listening and providing answers Strong problem solving skills Ability to build from good relationships with clients/operational managers and colleagues, Sales Team Ability to gather and assimilate information Up to date knowledge of technical Ability to be adapt and priorities Ability to work under pressure and meet deadlines Ability to think ahead and anticipate problems, issues and solutions Experience of developing creative and client-pleasing solutions to complex business problems Team Handling and Team Management with leadership Quality You will get to: 1. Work closely with and be part of a truly amazing team 2. Join a fast-growing company early, make a difference and enjoy the ride 3. Challenge yourself and take your career to the next level 4. Enjoy a competitive compensation package with unlimited earning potential skills. Industry : Information Technology & Services. Employment Type Full-time.
Posted 3 days ago
10.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About Company : Our Client is a leading Indian multinational IT services and consulting firm. It provides digital transformation, cloud computing, data analytics, enterprise application integration, infrastructure management, and application development services. The company caters to over 700 clients across industries such as banking and financial services, manufacturing, technology, media, retail, and travel & hospitality. Its industry-specific solutions are designed to address complex business challenges by combining domain expertise with deep technical capabilities. With a global workforce of over 80,000 professionals and a presence in more than 50 countries. Job Title: Locations: Experience: 10+ Years (Relevant) Employment Type: Contract to Hire Work Mode : Work From Office Notice Period : Immediate to 15 Days Job Description: Hands on experience in configuring Palo Alto firewalls Strong SME knowledge on Network domain, Palo Alto, CISCO Routing, Switching, Silver Peak, SDWAN Must to Have Good to Have knowledge on Zscaler and Juniper Mist Wireless Maintaining access policy for clients on firewall Create VPN tunnel on the firewalls and troubleshoot VPN related issues Experience with 3rd party connectivity infrastructure network and security Installation and configuration knowledge of Cisco Switches Routers Access points Wireless LAN Controllers Configuring routing protocols such as RIP RIPv2 IGRP EIGRP BGP OSPF Coordinating with Vendor for Existing, New Implementation Handle Service Restoration Service Request and change requests Commissioning and decommissioning of Network components Follow Change Control submission and approval processes Plan schedule and implement network device software hardware upgrades and migrations in a timely manner and during times that will have the minimum impact on the users Handson experience in creating updating network drawings using Visio Willingness and availability to work evening and weekend hours for network infrastructure changes
Posted 4 days ago
8.0 - 12.0 years
0 Lacs
gautam buddha nagar, uttar pradesh
On-site
You will be part of a global organization that focuses on delivering care, leveraging technology to improve the health of millions of individuals. Your work with the team will directly contribute to enhancing health outcomes by providing individuals with access to necessary care, pharmacy benefits, data, and resources for their well-being. The culture at this organization is characterized by diversity, inclusion, talented colleagues, comprehensive benefits, and opportunities for career development. By joining this team, you will have the chance to make a positive impact on the communities we serve and contribute to advancing health equity globally. Your role will involve working in a US shift starting from 6:30 PM IST onwards. As part of your primary responsibilities, you will design large-scale enterprise WAN, SD-WAN, LAN, WLAN, switches, firewalls, and other network-related hardware. You will also be involved in designing and implementing Data Center technologies such as VXLAN, Cisco ACI, and NSX Overlay. Additionally, you will be responsible for enhancing network monitoring and observability capabilities, managing core services like DHCP, DNS, IP address Management, and Load Balancing, and defining architecture and hardware requirements for project proposals. Your role will also include executing day-to-day service requests, managing network capacity and performance, and identifying opportunities for network performance improvement. Furthermore, you will be expected to participate in development efforts to introduce automation into the network environment, ensure compliance with policies, procedures, and best practices, and collaborate with key stakeholders on technical design and deployment strategies. You will serve as a technical subject matter expert, provide consulting support to the business and end-user organizations, maintain engineering documentation, and work closely with the Cybersecurity organization to conduct security assessments. To qualify for this role, you should have a graduate degree or equivalent with 8 years of network experience in multinational enterprises. Your expertise should include designing enterprise-scale routing and switching environments, MPLS/VPN, SD-WAN, WLAN, Virtualization, ACI, Storage, Network Topologies, Load balancing, QoS, and Cisco ACI. Knowledge of multitenancy environments is also required. Preferred qualifications include experience in healthcare-related industries, regulated environments, and familiarity with various products/environments such as Cisco Routers and Switches, SDWAN technologies, Infoblox, Cisco DNA center, Cloud networking, Palo Alto Firewalls, and more. This role is based in Noida, Uttar Pradesh, IN, and you are encouraged to apply if you meet the qualifications and are ready to contribute to the organization's mission of improving health outcomes and advancing health equity on a global scale.,
Posted 4 days ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
You are invited to join Infosys BPM Ltd. as a Service Desk - Voice for International Voice Process in Pune. As a member of our team, you will play a crucial role in providing L1 support and resolving client issues through calls, chat, and email. Your excellent communication skills will be key in ensuring effective client interactions. Additionally, experience with ticketing tools like ServiceNow, Remedy, and control M will be advantageous. In this role, you will utilize your expertise in resolving queries related to VPN, Drivers, O365, driver installations, Active directory, operating systems, networking, and cloud computing. Proficiency in using productivity applications such as Microsoft Office tools is essential. As part of our 24/7 work environment, you will be expected to demonstrate analytical problem-solving abilities and a proactive approach to addressing customer issues promptly and efficiently. To excel in this position, you must possess exceptional communication skills and be willing to work US shift timings. Participation in specific training programs mandated by the client is non-negotiable. Your commitment to working full-time in Pune and completing 15 years of education is required. Knowledge and experience in resolving queries using voice skills within the specified domains are preferred qualifications. If you are a dedicated professional with a passion for delivering exceptional service and possess the necessary qualifications, we encourage you to apply for this exciting opportunity with Infosys BPM Ltd. We look forward to welcoming you to our team and embarking on a rewarding journey together.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
As a Freelance Data Center Technician at Reboot Monkey, a leading provider of IT solutions and services, you will be responsible for providing on-demand support to data centers globally. Your role involves hardware installation, troubleshooting, and network management. You must have extensive expertise in data center operations and software to ensure smooth and secure operations. Your key responsibilities include installing, configuring, and maintaining servers, networking equipment, and other hardware for optimal performance. You will monitor data center operations both remotely and on-site, promptly diagnosing and resolving hardware, software, and connectivity issues. Managing and troubleshooting networking devices such as Cisco and Juniper routers and switches is crucial for secure and efficient network operations. In addition, you will handle Linux and Windows-based systems, performing system updates, patches, and security enhancements as required. Documenting all installations, repairs, maintenance tasks, and system performance is essential for providing detailed reports to the remote management team. Implementing and maintaining security protocols to protect data center infrastructure is also a key responsibility to ensure compliance with industry standards. Collaboration with remote IT teams, vendors, and stakeholders is necessary to support data center operations and assist in planning and executing data center projects. Reboot Monkey offers flexibility in choosing tasks without a minimum hour commitment, a professional work environment, competitive compensation, and growth opportunities. Ideally, you should have an Associate or Bachelor's degree in Computer Science or Information Technology, although related fields are also acceptable. A minimum of 3 years of experience in data center operations, particularly independent or freelance projects, is required. Technical skills should include hands-on experience with Cisco and Juniper networking devices, proficiency in managing Windows and Linux-based systems, and a solid understanding of networking principles. Certifications such as Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable. General requirements include the ability to travel to various data center locations, flexibility to work outside regular hours, access to necessary tools and equipment, strong problem-solving skills, and excellent communication abilities for remote team collaboration.,
Posted 4 days ago
0.0 - 8.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Category: Infrastructure/Cloud Main location: India, Karnataka, Bangalore Position ID: J0725-1935 Employment Type: Full Time Position Description: Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: SDM - Technical Position: Associate Consultant / Manager Consulting Expert Experience: 8 - 14 years Category: Software Development/ Engineering Shift: 24/7 Main location: Bangalore Position ID: J0725-1935 Employment Type: Full Time Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 8 years of relevant experience. Primary Skill : Infra Knowledge on-Prem and Cloud. Good Communication Position Description: As part of the overall Service Delivery Plan (owned by the Client Service Manager), produce and implement the Service Provision Plan. This should include clearly documented Operational Level Agreements (OLAs), backing up the Service Level Agreement (SLA),service continuity and disaster recovery plans, pulling together the plans of the supporting production units. Update on a regular basis to take account of change requests, contract extensions etc. As part of the overall contract Financial Plan (owned by the Client Service Manager), produce the Service Provision Cost Plan covering the whole contract lifecycle. Ensure that the Client Service Manager has an accurate picture of the service provision cost status. Work with production managers (PdM’s) to identify potential cost savings, to ensure that the contract profit is maintained or improved, full or over cost recovery is achieved by the service line, and that the service delivered is cost competitive. Client Relationship Management. Working closely with the Client Service Manager, establish a close working relationship with the key user business process owner(s). Client Satisfaction. Support the Client Service Manager and PdM’s in the conduct and analysis of client and user satisfaction surveys. Work with the Client Service Manager and PdM’s to analyze survey results and produce a service improvement plan to address identified problems. I Contract Service Innovation. Work with the Client Service Manager and PdM’s to identify new / improved solutions to meet the client’s changing business requirements. Service management. Ensure that an effective incident, Change, Problem management process is in place across all the production units supporting your contract Risk and continuity management. Produce and maintain IT Service Risk Register and perform continuity planning including creating and maintaining a Disaster recovery plan for the contracted service. Must have skills : 8+ Strong hands on experience in On-prem and cloud environment. Good knowledge in overall infrastructure delivery including on-prem and cloud. Good knowledge in Wintel, VMware active directory, Linux, Backup and storage , monitoring, networking. Azure integration aspects for hybrid solutions such as WAN networking, ExpressRoute, VPN, B2B, B2C, Active Directory, etc Collaborate with application architects and DevOps to modernize infrastructure as a service (IaaS) applications to Platform as a Service (PaaS) Identify and implement best practices, tools and standards Provide consultative support to the clients for production incidents Drive and support system reliability, availability, scale, and performance activities Knowledge of cloud-native and 3rd party tools for management, monitoring security and automation Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders Possess ITIL certification – Good to have On call schedule and week end change schedule participation Flexible to work on 24/7 rotational shifts Job Qualifications: CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Life at CGI: It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team, one of the largest IT and business consulting services firms in the world Skills: English Delivery Management Network Administration Wintel/Windows Server What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.
Posted 4 days ago
0.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Job Description: Quality Engineering In this role you will be reviewing and doing analysis of our VoIP client requirements and ensuring that application requirements are properly documented and input into future code while ensuring day to day quality control. Key Responsibilities: Responsible for the management and daily operations of IT VoIP test systems. Requirements Analysis, Test Case development, and system testing of components to identify compliance, performance, and stability issues. Implement VoIP Server policies for service-controlled Routing and Redirections. Debug and Troubleshoot architecture for various calls features. Research and evaluate new technology related to network and telephony design, operations, management and network security Review business Requirements and provide feedback on areas of improvements. Interact with System Design team to understand system limitations. Oversee and coordinate the daily activities of the system test team, including trouble ticket management and track Escalations from other IT teams and Project management. Functional and feasibility testing of Telco features for VoIP / SIP and other Networking Protocols, system and configuration management, and all other aspects of the product. Quality assurance for web-based interfaces to VoIP subsystems. Perform regular security monitoring to identify any possible intrusions. Monitor network usage, anticipate problems and provide solutions. Qualifications: Bachelor’s degree in computer science, information systems, mathematics, statistics, or a related field. Proven experience as a data analyst, preferably in a network or telecommunications environment. Familiarity with network concepts, protocols, and technologies, such as TCP/IP, LAN, WAN, VPN, MPLS, etc. Excellent communication, presentation, and problem-solving skills. Strong attention to detail and accuracy. Success Factors: To excel in this role, you should have a strong background in data analysis A good understanding of network concepts, protocols, and technologies is essential. You should be able to communicate effectively with both technical and non-technical audiences and work well in a team environment. Be able to provide detailed documentation Weekly Hours: 40 Time Type: Regular Location: Bangalore, Karnataka, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Posted 4 days ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
As a Technical Support Specialist at ICE Mortgage Technology, you will leverage your technical expertise to assist clients in effectively utilizing our software solutions. Your primary responsibilities will include resolving client problems promptly and independently for 85% of assigned cases, adhering to departmental service level standards, and aiming for first-call resolution while maintaining appropriate technical escalation rates. You will play a crucial role in identifying and addressing systemic customer-impacting issues, participating in the product defect/enhancement closed loop process by accurately identifying defects and enhancements, and ensuring timely communication of status updates to clients. It is essential to adhere to company and departmental guidelines and policies for customer interaction, maintain consistent behaviors and service delivery across the team, and manage case backlogs according to departmental standards. To excel in this role, you should have a minimum of 3 years of technical support experience or 1 year of experience coupled with a Bachelor's Degree or equivalent qualification. Proficiency in Client/Server Architecture, Windows, VPN, and network troubleshooting tools such as Telnet, Traceroute, or Ping is required. Additionally, you should possess the ability to analyze and resolve customer issues related to processing, underwriting, closing, post-closing, secondary marketing, regulatory requirements, XML files, JSON files, system logs, and investor guidelines. Experience with log analyzer tools like Splunk, Kibana, or similar platforms is advantageous. A solid understanding of the Mortgage Banking Industry and technical knowledge relevant to the responsibilities of the role is essential. You should be adept at managing your time effectively, collaborating with team members to achieve common goals, and communicating clearly and professionally with clients. Furthermore, you must demonstrate a customer-centric approach, make sound and timely decisions, and exhibit technical proficiency in diverse technologies and skills relevant to the job. Preference will be given to candidates with experience in using Encompass and a basic understanding of the mortgage process and loan origination systems at a conceptual level. This role offers the flexibility of working from home one day per week, providing a balanced work environment conducive to productivity and job satisfaction.,
Posted 4 days ago
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