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8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has commercially launched Guardant360®, Guardant360 CDx, Guardant360 TissueNext™, Guardant360 Response™, and GuardantOMNI® tests for advanced stage cancer patients, and Guardant Reveal™ for early-stage cancer patients. The Guardant Health screening portfolio, including the Shield™ test, aims to address the needs of individuals eligible for cancer screening. Job Description We are seeking a skilled IT Infrastructure Engineer II with a primary focus on network engineering and solid experience with servers, storage, and virtualization. This role is essential for designing, implementing, and managing our network infrastructure, ensuring seamless connectivity, and supporting the growth and reliability of our IT services. Key Responsibilities: Design, deploy, and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. Configure and manage Cisco L2/L3 switches, including Stackwise, Cisco IOS upgrades, and switch configurations. Utilize advanced Layer 2 technologies (e.g., STP, VLANs, 802.1Q) and Layer 3 protocols (e.g., BGP, OSPF). Administer and configure Access Control Lists (ACLs) and VLANs. Perform VPN design and management. Troubleshoot complex network issues, ensuring network performance meets business needs. Collaborate with teams to implement and manage server, storage, and virtualization solutions, integrating them with the existing network infrastructure. Monitor network performance, ensuring high levels of data quality, reliability, and security Work on network-related projects, including scaling, upgrading, and enhancing existing infrastructure. Document network configurations, policies, and procedures, ensuring easy handover and knowledge sharing. Support and participate in the planning and execution of disaster recovery and business continuity plans. Participate in an on-call rotation to provide after-hours support as needed. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). Minimum 8 years of experience in network engineering, with additional experience in servers, storage, and virtualization technologies. Strong skills in network hardware and software, especially Cisco, Palo Alto Networks, Juniper Mist, and AWS Cloud. Proficiency in virtualization technologies (e.g., VMware) and storage solutions. Configuration and management of Cisco switching and routing technologies, including Layer 2/3 protocols, ACLs, and device log monitoring. Knowledge of network protocols (e.g., TCP/IP, BGP, OSPF) and network security. Certifications such as CCNA, CCNP, or equivalent are a plus. Excellent problem-solving skills, with the ability to troubleshoot network and infrastructure issues. Strong written and verbal communication skills. Additional Information To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants . Please visit our career page at: http://www.guardanthealth.com/jobs/
Posted 3 days ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
About Apna (https://linktr.ee/apnahq) Founded in 2019, Apna is India's largest professional networking platform dedicated to helping India's burgeoning working class to unlock unique professional networking, and skilling opportunities. We're one of the fastest growing unicorns currently live in 60+ cities of 20+ states. Backed by marquee investors like Tiger Global, Lightspeed, Sequoia, Owl Ventures, Greenoaks Capital & few more with solid $190+ funding. Apna is on a mission to enable livelihoods for billions in India. With over 16 million users from 50+ cities and 100,000+ employers that trust the platform - India has a new destination to discover relevant opportunities. About the Role: We're looking for a skilled and service-oriented L2 EUC Engineer to join our EUC team and provide support for end-user computing environments. In this role, you will be responsible for ensuring smooth day-to-day IT operations by supporting end-user devices, resolving technical issues, and enhancing the overall user experience across a hybrid environment of macOS, Windows, and mobile platforms. Requirement: 1 Title: EUC/IT-Support Engineer- L2 Department: End-User Computing Location: Bangalore (Work from Office - Domlur) Experience Required: 3-4 years Reports To: EUC Lead Budget: 4 to 6L Requirements What is the scope & responsibility of the Role? Support Appna's IT Operations Address user tickets regarding hardware, software and networking Conduct remote troubleshooting Diagnose and resolve technical issues Installation and support end-user devices Create technical documentation and SOP's Installing authorised software and ensuring patches and upgrades are applied on end-user devices Build packages, and administrates Mac, Windows OS and IOS/Android devices through MDM Complies with all company policies and procedures Participates in the implementation and support of IT-related policies Skills/Strength Of An Ideal Candidate 3-4 years of relevant experience in IT support or similar roles (Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician) Hands-on experience with Windows, macOS, and Linux operating systems Good knowledge of Google Workspace, Microsoft 365, Slack, Jira, and other productivity/collaboration tools Experience with MDM platforms such as Jamf, Intune, Kandji, WS-1 etc. Good understanding of network fundamentals including DHCP, DNS, office Wi-Fi, and VPN troubleshooting Familiarity with IT ticketing systems and asset management tools Proficient in diagnosing and resolving hardware, software, and Network connectivity issues Good communication skills with a positive and professional attitude Experience in AV/VC setup and support (e.g., Zoom, Google Meet, Polycom) Strong troubleshooting and critical thinking skills Ability to perform remote troubleshooting and provide clear instructions Responsible for managing assets, inventory details, regular update of all assets tractions and sharing MIS reports on a regular basis
Posted 3 days ago
0 years
0 Lacs
Gautam Buddha Nagar, Uttar Pradesh, India
On-site
Noventiq is hiring! Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers businesses, connecting 80,000 organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions. Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52 PERCENT in constant currency. The company's growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq employs 6,400 employees in approximately 60 countries throughout Asia, Latin America, Europe, the Middle East, and Africamarkets with significant growth potential. One of the largest SI's in India with revenue close to 700MS and growing to 900MS. 3500 Employees in India for India. Total 28 Offices in India across North, South, West & East. 1000 Resident Engineers across India. 2500 technical resources in India for India. Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies. Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO's, 3 of Top 5 Pharma companies. Largest partner to Microsoft with combined infeed of USS600M about 25 PERCENT of Microsoft India revenues. About You Hands-on experience with Microsoft Azure services such as Azure VMs, App Services, Networking (VNets, VPNs, NSG, etc.), Azure Active Directory (AAD), Azure Functions, etc. Strong knowledge of Azure Identity & Access Management (IAM) and role-based access control (RBAC). Familiarity with Azure CLI, PowerShell scripting, and automation tools like ARM templates or Terraform. Experience with Azure Monitor, Azure Security Center, and Azure Backup solutions. Understanding of networking concepts like DNS, TCP/IP, VPN, and firewall configurations in the Azure context. Previous experience in incident management, troubleshooting cloud-related issues, and providing customer support. Strong problem-solving skills with the ability to analyze and troubleshoot issues in a complex Azure environment. Experience with Azure DevOps, CI/CD pipelines, and deployment automation is a plus. Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Certifications such as Microsoft Certified: Azure Fundamentals (AZ-900), Microsoft Certified: Azure Administrator Associate (AZ-104), or Microsoft Certified: Azure Solutions. Location: Noida, Uttar Pradesh, India
Posted 3 days ago
3.0 years
0 Lacs
Gurgaon, Haryana, India
Remote
About Us With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality. Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market. At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us. Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come. Reports To Senior Manager, Platform Software Position Summary ChargePoint is looking for an outstanding engineer interested in applying creativity and a broad skill-set toward building cutting-edge software for a next generation electric vehicle charging platform. An ideal candidate would be comfortable working independently on architecture, design, and implementation of new systems in a rapidly evolving problem-space. Expert-level C++ coding in a Linux environment is a must. Responsibilities Design, implement, test, and deploy software components producing high quality work consistently through continuous integration, automated testing and code reviews. Create local and distributed control and management subsystems for power modules, vehicle communications, and user interfaces. Work on platform software including Linux BSP, board bring-up, Linux kernel, diagnostics, and communication interfaces including CAN, RS-232/485, I2C, SPI, Modbus, and PPP. Support of real-time cloud management and remote administration. Opportunities to become involved in UI and UX design and machine learning. Wireless networking, including LTE, Wi-Fi, and BLE. Collaborate cross-functionally and globally with hardware and cloud engineering teams to define specifications, features, and APIs. Participate in design and code reviews, as well as mentoring other members of the team. Requirements Tech/B.E/M.Tech/M.E in Computer Science/Electronics Engineering or equivalent. 3-5 years of experience in developing embedded system products using C/C++, Python. Demonstrated ability and willingness to make critical system-level design decisions and drive projects from start to finish with minimal supervision. Knowledge of Linux BSP platform development including custom board bring up, U-Boot, kernel, device driver functions, file systems (ext4, UBIFS, JFFS2), sound system (ALSA), Camera, and system software. Understanding of asynchronous event driven architecture and developing scalable and latency-optimized distributed application services in mesh network. Working knowledge of PCI-DSS compliance secured cloud connectivity applications using HTTPS, Websockets, JSON, XML, Efficient Extensible Interchange (EXI), protobuf, openssl, IPSec, VPN, MAC filters and network firewalls. Familiarity with the Yocto, buildroot, GCC, toolchain, Make, CMake, git, gdb, core dumps. Exposure in connectivity architecture using Wireless (cellular, Wi-Fi, Bluetooth and NFC), and wired (Ethernet) interfaces a plus. Location Gurgaon, India We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. If there is a match between your experiences/skills and the Company needs, we will contact you directly. ChargePoint is an equal opportunity employer. Applicants only - Recruiting agencies do not contact.
Posted 3 days ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Home » Network Infrastructure Engineer Network Infrastructure Engineer by HR Neev Systems July 30, 2025July 30, 2025 Role – Network Infrastructure Engineer Experience :- 5 + Years Location :- Hyderabad Job Description Role Overview: The Network and Infrastructure Engineer will be responsible for designing, implementing, managing, and maintaining a robust, secure, and scalable enterprise network and infrastructure across multiple sites. This role will ensure high availability, performance, and security of network services, data centers, and cloud infrastructure while supporting business continuity and growth. Key Responsibilities Network Architecture & Management: Design, deploy, and manage enterprise-grade network infrastructure (LAN, WAN, VPN, SD-WAN, MPLS, and Wireless) across multiple sites. Implement routing, switching, and firewall solutions to ensure secure and efficient connectivity. Monitor and optimize network performance, capacity, and scalability. Infrastructure Administration: Manage on-premises and cloud-based server infrastructure (Windows, Linux, VMware, Hyper-V, OCI, AWS, etc.). Ensure proper backup, disaster recovery, and business continuity plans are in place and tested. Maintain and monitor data center infrastructure, storage solutions, and virtualization platforms. Security & Compliance: Implement and maintain network security measures, including firewalls, IDS/IPS, endpoint security, and vulnerability management. Ensure infrastructure adheres to compliance standards (ISO 27001, SOC 2, GDPR, etc.). Manage access control, identity management, and secure remote access. Collaboration & Support: Work closely with cross-functional teams to support business applications and IT initiatives. Provide Level 3 support for escalated network and infrastructure issues. Manage vendors, service providers, and hardware/software procurement. Documentation & Process Improvement: Develop and maintain comprehensive infrastructure and network documentation. Evaluate emerging technologies and recommend improvements for scalability and cost-efficiency. Establish standard operating procedures for monitoring, patching, and incident response. Key Skills & Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent experience. Experience: 5+ years in enterprise network and infrastructure engineering roles with multi-site environments. Technical Skills: Expertise in network technologies: Cisco, Juniper, Fortinet, Palo Alto, or similar. Strong knowledge of routing (BGP, OSPF, EIGRP), switching (VLAN, STP), and WAN technologies. Experience with cloud platforms (Azure, AWS, OCI) and hybrid infrastructure. Proficient in virtualization technologies (VMware ESXi, Hyper-V, Nutanix). Solid understanding of cybersecurity principles and tools. Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * previousSenior Java Developer – AWS nextWorkday Finance & SOX Compliance
Posted 3 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs). Your day will revolve around reviewing client requests and tickets, applying your technical expertise to resolve them efficiently and effectively. You'll be the go-to person for second-line support, handling incidents and requests of medium complexity. In addition to your daily tasks, you'll have opportunities to contribute to exciting project work from time to time. You'll proactively monitor work queues, execute operational tasks, and update tickets with the actions you've taken. Identifying, analysing, and logging issues before they escalate will be a key part of your role. You'll communicate with other teams and clients to provide support and ensure that changes are executed with clear risk identification and mitigation plans. As part of the shift handover process, you'll highlight key tickets and upcoming critical tasks for the next shift. When needed, you'll escalate tickets to ensure the right focus from our Centres of Excellence (CoE) and other teams. Collaborating with our automation teams, you'll work on optimizing efforts and automating routine tasks, all while coaching our Service desk and L1 teams in both technical and behavioural skills. You'll also establish monitoring for client infrastructure, leading and managing initial client escalations for operational issues. Contributing to the change management process, you'll log change requests, execute approved maintenance activities, and audit incident and request tickets for quality. Your insights will drive trend analysis reports, identifying tasks suitable for automation to reduce tickets and optimize efforts. You might also support disaster recovery functions and other related tasks as needed. To thrive in this role, you need to have: Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools. At least one technical certification in the above-mentioned technologies. Strong planning skills, with the ability to anticipate and adapt to changing circumstances. Adaptability and resilience in a dynamic work environment. Ability to communicate and work effectively across different cultures and social groups. Proficiency in active listening and client-centric communication. A positive outlook and the ability to work well under pressure. A client-first attitude, always seeking to create positive client experiences. A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 3 days ago
5.0 years
0 Lacs
Indore, Madhya Pradesh, India
On-site
Ascentt is building cutting-edge data analytics & AI/ML solutions for global automotive and manufacturing leaders. We turn enterprise data into real-time decisions using advanced machine learning and GenAI. Our team solves hard engineering problems at scale, with real-world industry impact. We’re hiring passionate builders to shape the future of industrial intelligence. Azure Cloud Engineer Experience 5+ years of experience managing cloud infrastructure, preferably in Azure. Location: Indore/Pune Job Description We are seeking an experienced and proactive Azure Cloud Engineer to join our cloud infrastructure team. The ideal candidate will be responsible for designing, implementing, managing, and optimizing Azure cloud solutions, ensuring high availability, security, and performance of our cloud-based systems. This role will involve close collaboration with DevOps, security, application development, and operations teams. Key Duties And Tasks Design, deploy, and manage Azure infrastructure using best practices (IaaS, PaaS, containers, serverless). Implement and maintain Azure services such as VMs, VNets, Azure AD, Storage, AKS, App Services, Functions, Event Grid, Logic Apps, etc. Automate infrastructure provisioning using ARM templates, Bicep, or Terraform. Develop and manage CI/CD pipelines using Azure DevOps, GitHub Actions, or other DevOps tools. Ensure cloud security posture by implementing RBAC, NSGs, firewalls, policies, and identity protection. Monitor system performance, health, and costs using Azure Monitor, Log Analytics, and Cost Management. Troubleshoot and resolve issues related to cloud infrastructure and deployments. Stay current with Azure features and best practices and propose improvements or migrations as needed. Qualification And Skills Required 5+ years of experience managing cloud infrastructure, preferably in Azure. Strong Hands-on Experience With Azure Compute (VMs, Scale Sets, Functions) Azure Networking (VNet, Load Balancers, VPN Gateway, ExpressRoute) Azure Identity (Azure AD, RBAC, Managed Identities) Azure Storage and Databases Azure Kubernetes Service (AKS) or containers (Docker) Experience with infrastructure-as-code (Terraform, Bicep, or ARM templates). Knowledge of CI/CD and DevOps principles. Scripting in PowerShell, Bash, or Python. Familiarity with monitoring/logging tools like Azure Monitor, Application Insights, or Prometheus/Grafana. Experience with Git-based version control systems. Technical Skills Proven experience in security architecture and designing, building, and deploying secure cloud workloads. Expertise in IAC, Terraform, and scripting languages (Git, PowerShell, Terraform, Jenkins, Python, Bash). Experience in a DevOps environment with knowledge of Continuous Integration, Containers, and DAST/SAST tools. Strong knowledge of security technologies, identity and access management, and containerized security models. Experience with monitoring and alerting solutions for critical infrastructure. Good to have: Experience with distributed systems, Linux, CDNs, HTTP, TCP/IP basics, database and SQL skills, Rest API, microservices-based development, and automation experience with Kubernetes and Docker. Experience with hybrid cloud setups or migrations from on-prem to Azure. Familiarity with governance tools like Azure Policy, Blueprints, and Cost Management. Exposure to Microsoft Defender for Cloud or Sentinel for security monitoring. Experience with Databricks, Glue, Athena, EMR, Data Lake and related solutions and services. Certifications/Licenses Azure certifications such as AZ-104 (Azure Administrator), AZ-305 (Solutions Architect), or AZ-400 (DevOps Engineer). Education Bachelor's degree in Computer Science, Information Technology, or related field.
Posted 3 days ago
18.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Perimeter: End Point, RFP, Helpdesk Operations, EP Security. Deploy standard group infrastructure within plants. Support R&D technical standards. Select and manage national outsourcers. Define & ensure different levels of service. Promote innovation at regional level. Guarantee confidentiality of information. Manage incidents not treated by outsourcers. Assists in preparation of the IT budget. At least 18+ years of past IT experience and very strong technical background (such as a Master’s degree in Computer Science). You must have high autonomy, a good understanding of underlying IT concepts, strong motivation to learn, and resourcefulness in proposing adequate solutions to complex problems. Required Transversal And Communication Skills Supplier management. Project management. Reporting and communication with internal customers. Fluent English (Toeic 785 or similar level). EP Asset Management. Autonomous working capabilities. Customer management. Required Technical Skills (similar Competing Technologies Also Accepted) Basic Knowledge of services WAN / LAN / WiFi (TCP/IP, VPN, QoS, Cisco, wiring best practices) Telephony & audio/video conferencing (CUCM, Analog, VoIP, ToIP) Active Directory (DC, GPO), DHCP, DNS, SMTP Datacenter (Cooling, Fire prevention, Racking) Remote Desktop Services (Servers, Thin Clients) Monitoring (Centreon / Prometheus) User environment and support Help Desk management (Processes, ITIL, Incident, Problem, SLA, …) Imaging, software deployment, inventory and asset management (Altiris) Endpoint (Laptop, Desktop, Tablets, Thin Clients) hardware Printing (copiers, multifunction devices, ...) VIQCT Management Security Internal audit / Security audit Anti virus (McAfee, XDR, TRILIX) Syslog, Splunk Single sign-on solutions (Evidian) Skills on other IT infrastructure topics (Network, Network Services, Servers, Storage, Middleware, Databases, Datacenter, User environment and support, Security) are also highly valued.
Posted 3 days ago
7.5 years
0 Lacs
Gurugram, Haryana, India
On-site
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: We are seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the administration of Palo Alto Firewalls, Web Application Firewalls (WAF), Bot Protection, Email Security, Endpoint Detection and Response (EDR), and IPS/IDS systems. You will be responsible for firewall policy tuning, VPN support, DNS and IDS/IPS signature management, bot defense rule enforcement, and email threat protection. A key part of the role involves proactively identifying and addressing security gaps, ensuring compliance with internal standards, and continuous improvement through regular audits, service reporting, and cross-functional collaboration Roles & Responsibilities: -Administer and support enterprise firewall systems, with a focus on Palo Alto platforms. -Perform policy tuning and propose enhancements based on incident trends and evolving threat landscapes. -Manage IDS/IPS signature updates, including additions, deletions, and modifications. -Support URL filtering configurations and enforcement. -Provide operational support for VPN services and troubleshoot connectivity issues. -Identify security gaps and recommend remediation strategies as part of continuous improvement. -Conduct quarterly firewall rule audits and generate compliance reports. -Maintain and update operational runbooks and documentation. -Manage patching activities for firewall infrastructure -Deliver regular service performance reports and participate in incident/problem/change management processes. -Troubleshoot firewall configuration issues, including backup/restore and application break-fixes -Manage bot protection policies and rules using Cequence. -Configure appropriate logging levels for bot traffic analysis. -Perform troubleshooting and incident support related to bot activity. -Apply and validate standard and emergency rule requests. -Perform regular signature updates to maintain bot defense effectiveness. -Fine-tune DNS policies and implement domain-based filtering using Cloudflare. -Monitor and report on DNS threats weekly/monthly, including actions taken. -Ensure DNS configurations align with enterprise security posture and compliance requirements Professional & Technical Skills: -Policy tuning, rule optimization, VPN support, and quarterly audit reporting using Palo Alto; incident-driven configuration backup, restore, and break-fix troubleshooting. -Signature lifecycle management (add/update/delete), URL filtering enforcement, and patch management aligned with incident trends and continuous improvement goals. -Policy and rule management, logging configuration, incident triage, and signature updates using Cequence Bot Defense; validation of standard and emergency rule requests. -DNS policy fine-tuning, domain-based filtering, and weekly/monthly threat reporting using Cloudflare DNS. -Service reporting, runbook maintenance, and change/problem/incident management across firewall and bot/DNS security layers. -Palo Alto, Cequence (Bot Defense), Cloudflare (DNS -Strong hands-on experience with Palo Alto firewalls and associated security features. -Proficiency with Cequence for Bot protection and Cloudflare for DNS security. -Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering. -Familiarity with ITIL-based incidents, problems, and change management processes. -Ability to analyze logs and traffic patterns to identify anomalies and optimize rules. -Experience with patch management, service reporting, and compliance audits. -Strong documentation skills and attention to detail -Exposure to cloud-based firewall deployments and hybrid network environments. -Experience in automation or scripting for firewall operations and reporting. -Familiarity with Service Now ITSM Tool - Experience in cybersecurity operations, with a focus on network and perimeter security. - Hands-on experience managing enterprise firewalls, preferably Palo Alto. -Experience in Bot protection and DNS security, including tools like Cequence and Cloudflare. -Proven track record in troubleshooting complex firewall and VPN issues in large-scale environments.- -Experience conducting firewall audits, rule reviews, and implementing policy enhancements.- -Demonstrated ability to manage incident response and change management processes. -Experience working in a global delivery model and collaborating with cross-functional teams. -Strong analytical and problem-solving skills with a continuous improvement Additional Information: - The candidate should have minimum 7.5 years of experience in Palo Alto Networks Firewalls. - This position is based at our Gurugram office. - A 15 years full time education is required.
Posted 3 days ago
2.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Why Join Us? QA Team Leader specializing in Networking We're looking for a highly experienced and motivated QA team leader with a strong background in QA, excellent leadership and mentoring abilities, and a passion for driving continuous improvement. If you're passionate about quality in the world of SASE solutions, then join our team. As the QA Team Leader, you will be responsible for leading the QA Owners team within our organization. Your primary objective will be to ensure the delivery of high-quality and reliable products and services by establishing and maintaining best practices, processes, and standards across the QA guild. Key Responsibilities Provide strong leadership to the QA team, fostering a culture of collaboration, innovation, and continuous improvement. Develop and implement QA strategies, policies, and procedures aligned with organizational goals and objectives. Provide guidance and mentorship to QA team members, helping them grow their skills and expertise in software testing and quality assurance. Training and Development: Identify training needs and opportunities for professional development within the QA guild and facilitate training sessions or workshops as necessary. QA Processes: Establish and maintain effective QA processes, including test coverage review, test planning, execution, and defect tracking. Quality Standards: Define and enforce quality standards and best practices for software testing and quality assurance activities. Collaboration: Collaborate closely with cross-functional teams, including development, product management, and project management, to ensure alignment on quality goals and priorities. Metrics and Reporting: Define and track key quality metrics to measure the effectiveness of QA processes and drive continuous improvement. Risk Management: Identify and assess risks related to product quality, and work with stakeholders to mitigate risks and ensure timely delivery of high-quality software. Tools and Technologies: Evaluate and recommend tools, technologies, and frameworks to enhance QA productivity and effectiveness. Qualifications Previous experience in a leadership role within a QA team for at least 2 years. Proven hands-on networking and/or network security engineering experience Deep understanding of networking protocols (e.g., IPSEC, VPN, VRRP, BGP, OSPF, HTTP, TLS, TCP/IP) 3 years’ experience with planning, configuring, building networks from scratch involving elements such as: Firewalls/Routers/VPN Concentrators of top-5 vendors such as: (Palo Alto/Check Point/Cisco/Juniper/Fortinet) 3 years' experience with conducting different software QA testing types (functional and non-functional) and QA methodologies Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Strong analytical and problem-solving abilities, with a keen attention to detail. Experience with automated testing frameworks and tools is a plus. Demonstrated ability to lead and inspire a team towards achieving common goals and objectives. Joining our team as the QA Team Leader offers a unique opportunity to make a significant impact on the quality of our products and services, while also advancing your career in quality assurance leadership. If you are passionate about quality and thrive in a dynamic, collaborative environment, we'd love to hear from you.
Posted 3 days ago
0 years
0 Lacs
Nellore, Andhra Pradesh, India
Remote
Hiring for IT Administrator/Network Administrator for our plant in Nellore near Sarvepalli, Andhra Pradesh: Preferably candidates are from Nellore, Tirupathi and Cuddapah. Qualification: B.Tech/Any graduate from similar field with relevant experience. Candidates should have minimum 3yrs to 4 Yrs Experience Responsibilities Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers Install and integrate new server hardware and applications Keep an eye out for needed updates Support and administer third-party applications Ensure network security and connectivity Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses Set up user accounts, permissions and passwords Resolve problems reported by end user Define network policies and procedures Specify system requirements and design solutions Research and make recommendations on server system administration Requirements and skills Proven experience in a network administrator role Hands on experience in networking, routing and switching Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired Ability to set up and configure server hardware Familiarity with backup and recovery software and methodologies Great at organising, prioritising and multitasking Juniper, Cisco, CWNA or BCNE training BSc degree in Computer Science or related field Apply through LinkedIn / Whats App: 9491841510
Posted 3 days ago
1.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description: Cloud Security Engineer Position: Cloud Security Engineer Type: Full-Time Location: Logistics Sector Skill Council (LSC) Office About LSC: The Logistics Sector Skill Council (LSC) is a section 8 company set up by the Ministry of Skill Development and Entrepreneurship dedicated to enhancing skills, fostering industry partnerships, and driving innovation in the logistics sector. As part of our mission to ensure secure and reliable, secure digital infrastructure, we are seeking an entry-level Cloud Security Engineer to join our team. Role Overview: The Cloud Security Engineer will be responsible for ensuring the security and integrity of LSC's cloud infrastructure. This includes designing, implementing, and maintaining security measures /policies to protect sensitive data, applications, and systems hosted in the cloud. Key Responsibilities: Develop and document standard secure practices for the development team and monitor the levels of security adherence on a regular basis. Collaborate with the IT Development team to develop and enforce cloud security best practices for cloud applications and websites Design and implement cloud security strategies to protect LSC’s cloud-based systems and data. Monitor cloud environments for security threats and respond promptly to incidents. Monitor the Firewall / Internet Leased line traffic and report anomalies Assist/Perform regular security assessments / secure configurations and audits of cloud systems. Stay updated with the latest cloud security technologies and threat intelligence. Ensure the backup of the entire IT team is maintained properly on the existing hardware and recommend futuristic h/w for automated backup and recovery. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Proven experience (1+ years) in cloud security or a related role. Knowledge of operating systems - Linux, and Windows. Knowledge of network / Shell scripting, FTP, and VPN is an added advantage. Knowledge of scripting and understanding programming languages like Python, C++, and Java will be an advantage Strong understanding of security principles, encryption, and authentication protocols. Excellent problem-solving and communication skills. Why Join LSC? Opportunity to work with a dynamic and innovative team in the Logistics Sector. Be part of impactful projects driving skill development across the nation. Work in a collaborative and growth-oriented environment.
Posted 3 days ago
4.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Hiring!!! Role: Enterprise Customer Support Location: Chennai Experience: 4+ Years Job Description: Bachelor’s Degree in Computer Science, Math, or related discipline, and 6+ years of equivalent work experience or 4+ years of related work experience. 3+ years of technical support helping enterprise customers Thorough understanding of the Network / Datacentre infrastructure - TCP/IP, UDP, LDAP(s), DNS, DHCP and TLS Protocols, Network Firewalls, Load balancers, Disaster Recovery mechanisms etc Experience with Wireshark / other packet capturing utilities to analyse traffic anomalies. Experience with VPN platforms providing remote access. Internal or external customer-facing experience as a technical lead Excellent oral and written communication skills, presenting to an audience containing executive team member(s) Experience in a 24x7 operational services or support environment Experience with cloud technologies and models. Experience with Windows / Mac / Unix Operating systems Interested candidates please share your resume @ bhavyasri@techmindsindia.com.
Posted 3 days ago
8.0 years
0 Lacs
India
Remote
Job Title: Freelance Network Engineer (10+ yrs) – Remote | EST Hours Engagement Type: Freelance / Remote Work Hours: After 8 PM IST (Aligned to USA EST) Duration: Long-term | As-needed interview panel support Network Engineer Job Summary: We are seeking a skilled Network Engineer to design, implement, and maintain our growing network infrastructure. The ideal candidate will have a strong background in routing, switching, and network security fundamentals, with hands-on experience in multi-vendor environments. This role is responsible for the entire project lifecycle, from planning and deployment to troubleshooting and documentation, ensuring the network is reliable, scalable, and secure. Responsibilities: Design, configure, and deploy LAN/WAN network infrastructure, including routers, switches, and other hardware from vendors like Cisco, Arista, and Juniper. Implement and manage core routing protocols such as BGP and OSPF, and switching technologies including VLANs, STP, and LACP. Configure and troubleshoot VPNs (IPsec and SSL/TLS) and fundamental firewall policies. Utilize network monitoring tools (e.g., SolarWinds, PRTG) to ensure network health and performance. Maintain accurate network documentation and manage IP address infrastructure using tools like NetBox. Collaborate with other IT teams on projects and provide Tier 3 support for complex network issues escalated from the NOC. Automate routine tasks and configurations using basic scripting with Python or Bash. Manage incidents and service requests through ticketing systems like ServiceNow or Jira. Required Skills and Qualifications: Experience: 8+ years in a Network Engineer role. Routing & Switching: Deep expertise in Cisco IOS/NX-OS or Arista EOS; proficiency with BGP and OSPF. LAN Technologies: Strong understanding of VLANs, Spanning Tree Protocol, and EtherChannel. Security: Hands-on experience with firewall fundamentals (Palo Alto, Fortinet, or Cisco ASA) and VPN technologies. Monitoring: Experience with network monitoring platforms like SolarWinds, PRTG, or Nagios. Scripting: Basic proficiency in Python or Bash for automation. Tools: Familiarity with NetBox or other IPAM tools; experience with ServiceNow or Jira. Soft Skills: Excellent problem-solving abilities, strong communication skills, and the ability to work effectively in a team environment Job Type: Freelance Contract length: 48 months Pay: ₹1,500.00 per hour Expected hours: 5 per week Schedule: Monday to Friday Night shift US shift
Posted 3 days ago
0 years
0 Lacs
Hyderābād
On-site
21 hours ago Hyderabad, India | Full Time | Intern Skills Required Non-Negotiable Skills: firewalls Security concepts awareness Networking Concepts Infra concepts (DNS, DHCP, HIPS, HIDS, VPN, Firewall ) Problem Solving Communication Skills Ownership Seeker Mindset Passionate Towards Work Extremely Ambitious Unbeatable Work Ethics Ability to comprehend Negotiable Skills: Sophos Code scanning tools, SAST / DAST, OS vulnerabilities ISO, SOX audits Job Description Department: Cloud Native Development Are you ready to be the digital guardian of tomorrow's tech frontier? As an Information Security Intern at Techolution, you'll dive into the thrilling world of cybersecurity, working alongside industry experts to protect cutting-edge innovations. Join us in our mission to secure the future of technology, as we harness the power of AI and machine learning to stay one step ahead of cyber threats. This role offers unparalleled hands-on experience in a dynamic environment, where you'll contribute to real-world projects that safeguard enterprise solutions and shape the digital landscape. Embrace the challenge, ignite your passion for security, and embark on a career-defining journey with Techolution! Assist in implementing and maintaining robust firewall configurations to safeguard Techolution's digital assets from potential threats Conduct regular assessments of network vulnerabilities, leveraging networking concepts to identify and address potential security gaps Support the setup and management of critical infrastructure components such as DNS, DHCP, HIPS, HIDS, VPN, and firewalls to ensure a secure IT environment Collaborate with senior team members to troubleshoot and resolve complex security issues, honing problem-solving skills in real-world scenarios Participate in security awareness training sessions, enhancing your security concepts awareness while contributing to the team's knowledge base Assist in documenting security procedures and incident response plans, developing essential communication skills for the cybersecurity field Demonstrate a seeker mindset by researching emerging threats and security best practices, presenting findings to the team Take ownership of assigned tasks, showcasing your ability to manage responsibilities independently while contributing to team goals About Techolution At Techolution, we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide. With our specialized expertise we help businesses take AI from their labs into the real world. What We Do At Techolution, we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide. With our specialized expertise we help businesses take AI from their labs into the real world. Our Unique Value Proposition White Glove Service: From Ideation Innovation Integration, we lead the way to deliver meaningful outcomes, enabling your team to operate AI solutions independently. Human-AI Partnership: Our Govern Guide Control (GGC) framework ensures responsible AI governance, aligning solutions with your organizational requirements and brand identity. Customized AI Solutions: We tailor AI to your enterprise needs, delivering from concept to implementation with our turnkey approach at a guaranteed price. Awards and Recognition 2024 Forbes publishes the best-selling book by our CEO, "Failing Fast?: The 10 Secrets to Succeed Faster." 2023 AI Solutions Provider of the Year - AI Summit 2022 Best in Business Award - Inc. Magazine Perks & Benefits Comprehensive perks and benefits supporting your growth, well-being, and work-life balance at Techolution. Medical insurance Employee recognition program Success ownership program Free meals and snacks
Posted 3 days ago
9.0 years
0 Lacs
Gurgaon
On-site
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. This L3 TAC Engineer is the go-to expert for critical, escalated cases—owning resolution, mentoring peers, and feeding insights back into product improvements. You’re not just handling support; you're shaping the future of Palo Alto appliance reliability and TAC excellence. Roles & Responsibilities: Technical Troubleshooting & Escalation Lead resolution of Tier‑3 support cases for Palo Alto NGFW, Panorama, GlobalProtect, Prisma SD-WAN, Prisma Access, Strata, and SASE cloud firewall products, Cortex within TAC workflows. Perform advanced diagnostics, packet captures, log analysis, root-cause analysis and lab reproductions. Interface directly with enterprise customers and act as a senior escalation point for P1/P2 incidents. Technical Leadership & Knowledge Management Mentor L1/L2 TAC engineers, shaping troubleshooting approach and case handling. Create/manage knowledge base articles, internal guides, and conduct training sessions for TAC teams. Cross-Functional Collaboration Work closely with Engineering, QA, and Product Management to escalate bugs and influence product improvements. For ETAC/Advanced TAC roles: be a bridge between TAC and Engineering—replicate issues, provide early-stage feedback on new products, and contribute to feature supportability. Automation & Tooling Develop troubleshooting scripts/tools (Python, REST, CI/CD) to speed up issue resolution and improve efficiency. Route supportability input into product release processes and assist with release validation workflows. Metrics, Process, & Incident Management Monitor case metrics: time-to-resolution, backlog, escalations; identify trends and efficiency gaps. Own P1/P2 incident lifecycle: ensure proper escalation, executive communication, and post-mortem reports. Required Qualifications Experience: 9–12 years in enterprise-level TAC/support or network/security engineering; 3+ years in L3 escalation roles Technical Skills: Expert in PAN-OS, firewalls, Panorama, Prisma SD-WAN, Prisma Access, Strata, SASE, VPN, routing (BGP, OSPF), packet diagnostics (Wireshark), Linux shells Certifications: PCNSE required; PCNSA, PCCSE Scripting : Python, REST API, or equivalent automation experience Soft Skills: Strong communicator; adept at customer-facing handling and cross-team leadership Work Scope: Ability to work across rotational shifts; availability for incident-based after-hours effort Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
Posted 3 days ago
3.0 years
0 Lacs
Gurgaon
On-site
System Administrator Job Description We aim to bring about a new paradigm in medical image diagnostics; providing intelligent, holistic, ethical, explainable and patient centric care. We are looking for innovative problem solvers who love solving problems. We want people who can empathize with the consumer, understand business problems, and design and deliver intelligent products. We are looking for a System Administrator to manage and optimize our on-premise and cloud infrastructure, ensuring reliability, security, and scalability for high-throughput AI workloads. As a System Administrator, you will be responsible for managing servers, storage, network, and compute infrastructure powering our AI development and deployment pipelines. You will ensure seamless handling of large medical imaging datasets (DICOM/NIfTI), maintain high availability for research and production systems Key Responsibilities Infrastructure & Systems Management Manage Linux-based servers, GPU clusters, and network storage for AI training and inference workloads. Configure and maintain message queue systems (RabbitMQ, ActiveMQ, Kafka) for large-scale, asynchronous AI pipeline execution. Set up and maintain service beacons and health checks to proactively monitor the state of critical services (XNAT pipelines, FastAPI endpoints, AI model inference servers). Maintain PACS integration, DICOM routing, and high-throughput data transfer for medical imaging workflows. Manage hybrid infrastructure (on-prem + cloud) including auto-scaling compute for large training tasks. Service Monitoring & Reliability Implement automated service checking for all production and development services using Prometheus, Grafana, or similar tools. Configure beacon agents to trigger alerts and self-healing scripts for service restarts when anomalies are detected. Set up log aggregation and anomaly detection to catch failures in AI processing pipelines early. Ensure 99.9% uptime for mission-critical systems and clinical services. Security & Compliance Enforce secure access control (IAM, VPN, RBAC, MFA) and maintain audit trails for all system activities. Ensure compliance with HIPAA, GDPR, ISO 27001 for medical data storage and transfer. Encrypt medical imaging data (DICOM/NIfTI) at rest and in transit. Automation & DevOps Develop automation scripts for service restarts, scaling GPU resources, and pipeline deployments. Work with DevOps teams to integrate infrastructure monitoring with CI/CD pipelines. Optimize AI pipeline orchestration with MQ-based task handling for scalable performance. Backup, Disaster Recovery & High Availability Manage data backup policies for medical datasets, AI model artifacts, and PostgreSQL/MongoDB databases. Implement failover systems for MQ brokers and imaging data services to ensure uninterrupted AI processing. Collaboration & Support Work closely with AI engineers and data scientists to optimize compute resource utilization. Support teams in troubleshooting infrastructure and service issues. Maintain license servers and specialized imaging software environments. Skills and Qualifications Required: 3+ years of Linux systems administration experience with a focus on service monitoring and high-availability environments. Experience with message queues (RabbitMQ, ActiveMQ, Kafka) for distributed AI workloads. Familiarity with beacons, service health monitoring, self-healing automation. Experience managing GPU clusters (NVIDIA CUDA, drivers, dockerized AI workflows). Hands-on with cloud platforms (AWS, GCP, Azure). Networking fundamentals (firewalls, VPNs, load balancers). Hands-on experience with GPU-enabled servers (NVIDIA CUDA, drivers, dockerized AI workflows). Experience managing large datasets (100GB–TB scale), preferably in healthcare or scientific research. Familiarity with cloud platforms (AWS EC2, S3, EKS or equivalents). Knowledge of cybersecurity best practices and compliance frameworks (HIPAA, ISO 27001). Preferred: Experience with PACS, XNAT, or medical imaging servers. Familiarity with Prometheus, Grafana, ELK stack, SaltStack beacons, or similar monitoring tools. Knowledge of Kubernetes or Docker Swarm for container orchestration. Basic scripting knowledge (Bash, Python) for task automation. Exposure to database administration (PostgreSQL, MongoDB). Scripting skills (Bash, Python, PowerShell) for automation and troubleshooting. Understanding of databases (PostgreSQL, MongoDB) used in AI pipelines. Education: BE/B Tech, MS/M Tech (will be a bonus) Experience: 3-5 Years Job Type: Full-time Work Location: In person
Posted 3 days ago
2.0 years
2 - 8 Lacs
Mohali
On-site
We are seeking a DevOps Engineer with strong experience in CI/CD pipelines, cloud infrastructure, automation, and networking . The ideal candidate will ensure seamless deployment, high system reliability, and secure networking practices. Key Responsibilities: Design, build, and maintain CI/CD pipelines (e.g., Jenkins, GitLab CI) Automate infrastructure provisioning using tools like Terraform, Ansible, etc. Manage and optimize cloud infrastructure (AWS, Azure, GCP) Implement and manage containerized applications using Docker and Kubernetes Monitor system performance, availability, and security Configure and manage internal networks, VPNs, firewalls, and load balancers Troubleshoot networking issues and ensure minimal downtime Maintain network documentation and ensure adherence to security standards Collaborate with developers and QA to support smooth deployments and scalability Implement system monitoring, alerting, and logging (e.g., Prometheus, Grafana, ELK stack) Required Skills and Qualifications: 2–5 years of experience as a DevOps Engineer or similar role Hands-on experience with cloud platforms and infrastructure-as-code tools Strong scripting skills (Bash, Shell, Python, etc.) Solid understanding of computer networking (TCP/IP, DNS, VPN, firewalls) Experience with containerization and orchestration (Docker, Kubernetes) Familiarity with Linux/Unix-based systems Good understanding of network protocols and troubleshooting tools Preferred Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field Certifications in AWS/Azure/GCP or networking (CCNA, etc.) are a plus Job Type: Full-time Pay: ₹17,776.87 - ₹69,135.46 per month Work Location: In person Speak with the employer +91 9872235857
Posted 3 days ago
0 years
5 Lacs
Mohali
Remote
Hope you all are doing great..... dipoletechi .... is hiring candidates for the profile IT Support Executive Experience : 1yr - 4yrs Salary :- As Per Company Norms Location: Mohali, Phase 8b The Service Desk’s goals include: Providing a single point of contact for end-user issues Facilitating the restoration of normal service operation while minimizing impact to the end-user Delivering services within agreed-upon SLA’s Service Desk’s duties include but are not limited to: Provide remote and onsite desktop, laptop, server, and network problem management and resolution services to clients and end-users via Company’s communications and remote/on-site support solutions, processes, and procedures Identify, document, prioritize, troubleshoot, and escalate service requests per Company’s problem management and resolution processes and SLAs Perform proactive maintenance of client and end-user hardware, software, and services per Company’s established processes and best practices Perform routine server maintenance and health checks in line with documented maintenance schedules Check and remediate failed backup jobs and escalate to appropriate resources when necessary Monitor and respond to RMM alerts according to company priority and escalation protocols Coordinate with vendors for support, repairs, RMAs, or escalations as necessary for timely service delivery Maintain and pursue I.T. training competencies and certifications per Company’s established training schedule and requirements Maintain Company standards for client satisfaction, utilization, and compliance policies Utilize Company’s PSA and RMM solutions per Company’s established processes to deliver maintenance and problem management and resolution services to clients and end-users Interface with clients, end-users, and vendor support resources as needed to deliver services within established SLAs Maintain communication with all affected parties during problem management and resolution per Company’s established processes and procedures Competencies Required: PC/Laptop issues, IE, Windows, Workstation Software installs Resolve PC Internet connectivity issues Peripheral Device connectivity Smart phone email integration Virus Removal and Cleanup VPN connectivity, remote worker connectivity Email client connectivity support MS Office suite support Follow all scripts/procedures Restart services, verify log files, backup incident logging Deploy monitoring agents Remote troubleshooting Light dispatching Interfacing with vendors and manufacturer’s service support Basic server administration and maintenance Backup monitoring and basic remediation steps Alert interpretation and ticket generation from RMM systems Network monitoring Exceptional customer service and communication skills Assist project managers, engineers, and staff as needed Ability to acquire the following Certifications: MCTS (Windows 10) Day-to-Day Service Delivery The Service Desk Engineer’s daily duties are determined by their Service Desk Manager, whose responsibilities include managing the N-Central Monitoring Solution and the Service Desk, and ensuring proper prioritization and assignment of all Service Requests. Depending on staffing and client load, some engineers may be dedicated to N-Central monitoring and alert response. The scheduling of remote and onsite work is coordinated by the Service Manager or Dispatcher. The Service Manager is ultimately responsible for ensuring SLAs are maintained. A typical day includes: Logging in to the CRM and RMM systems Reviewing newly-assigned and open Service Requests Monitoring RMM alerts and addressing or escalating as appropriate Reviewing backup reports and remediating failed jobs or escalating as needed Performing server maintenance tasks and logging actions accordingly Working tickets in order of priority and within SLA requirements Contacting clients/end-users to collect issue details and begin resolution Documenting issue resolution steps and verifying user satisfaction Escalating issues that fall outside Tier I or SLA thresholds Following up on completed Service Requests within 24 hours to ensure resolution and customer satisfaction *Interested candidates can Share their resume at hr(at)dipoletechi.com *For more details call:- 9517770049 * References are highly appreciated. Job Type: Full-time Pay: Up to ₹500,000.00 per year Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: English (Required) Location: Mohali, Punjab (Required) Shift availability: Night Shift (Required) Work Location: In person
Posted 3 days ago
2.0 years
2 - 2 Lacs
Dahej
Remote
We are looking for a skilled Desktop Support Engineer with 2 years of experience to provide technical assistance and support for hardware, software, and network-related issues. The ideal candidate should have strong troubleshooting skills, excellent communication, and the ability to resolve technical problems efficiently. Key Responsibilities: Provide desktop, laptop, printer, and peripheral hardware support (installation, configuration, troubleshooting). Install, configure, and troubleshoot Windows OS, MS Office, and other software applications . Assist in network troubleshooting (LAN/Wi-Fi, VPN, IP configurations). Resolve user issues related to login, email, and system performance . Perform regular system maintenance, updates, and antivirus checks . Set up and manage user accounts, permissions, and access controls . Document and maintain records of support requests and resolutions. Coordinate with vendors for hardware/software repairs and warranty claims. Provide remote support when required. Ensure compliance with company IT policies and security standards. Required Skills & Qualifications: 2 years of experience in desktop support, IT helpdesk, or technical support . Strong knowledge of Windows OS (Windows 10/11), MS Office, and basic networking . Familiarity with Active Directory, DNS, DHCP, and troubleshooting tools . Experience with hardware troubleshooting (PCs, laptops, printers, etc.) . Basic understanding of IT security practices and antivirus management . Excellent problem-solving and communication skills . Ability to work independently and in a team environment. IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Preferred Qualifications: Knowledge of macOS/Linux support is an advantage. Experience with ticketing systems (ServiceNow, Jira, etc.) . Familiarity with remote desktop tools (TeamViewer, AnyDesk, etc.) . Benefits (if applicable): Health insurance Paid leaves Performance bonuses Career growth opportunities Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹24,000.00 per month Shift: Day shift Education: Diploma (Required) Experience: Desktop support: 1 year (Required) Work Location: In person
Posted 3 days ago
6.0 years
0 Lacs
Noida
On-site
The Aristocrat operate a highly skilled team of DevOps engineers who regularly support various teams with CI/CD processes and infrastructure setup. They collaborate closely with development, and studio teams to create and maintain CI/CD pipelines, automate manual support tasks, and also build and manage the environments needed for application deployment and operations. As a DevOps team member, you will be working closely with the Development teams to produce CI/CD pipelines, help with code deployments and optimize the flow of software from development to production. What you will do: Taking care of the GCP, AWS and Azure Cloud Infrastructure (Provisioning/Alerting/Monitoring etc.). Experience in creating Private Networks, Establishing Networking. Must have handled Firewalls and VPN tunnels. Design and document processes for versioning, deployment, and the migration of code between environments. Excellent knowledge of Docker, Kubernetes. Excellent knowledge of Terraform, Ansible. Good knowledge of scripting language Python/Shell/Bash. Good knowledge of CI/CD including GitOps. Good knowledge of Jenkins Pipelines/Groovy & Azure Pipelines. Strong Experience in Linux OS. Experience on working on Production 24X7 support [L2/L3]. Experience of Sever, Storage, and Network operations. Knowledge of Monitoring tools like Grafana, Prometheus, Datadog. Knowledge of Logging tools Cora Logix, ELK, Splunk Intermediate experience with VMware. Experience with JIRA/Confluence or other defect tracking/Wiki system. Good experience with Istio or service mesh [Good to have]. Ability to work with a geographically dispersed team. Able to grasp functional aspects well (quickly and with minimal guidance). What We're Looking For B.Tech. / B.E. / MCA in Computer Science with 6+ years of experience Must have strong analytical and creative problem-solving skills. Able to challenge the status-quo and constantly suggest improvements. Demonstrates an extremely high level of accuracy and attention to detail. Must have strong communication skills and able to work with team. Ability to drive discussions towards conclusions. Articulate and should be able to express ideas and issues without inhibitions. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None Additional Information Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
Posted 3 days ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Company Description Super Overseas Pvt Ltd is a globally renowned exporter of high-quality men's and women's knit and woven garments, operating across 4 internationally compliant facilities. We specialize in garment dyes, prints, washes, and embroideries, with a focus on delivering trend-driven, high-quality products while maintaining a deep commitment to sustainability and innovation. Role Description We are seeking a reliable and technically skilled IT Executive to manage our IT infrastructure, ensure network security, and provide end-user support across our offices and factory locations. The ideal candidate will be responsible for maintaining hardware, servers, internet connectivity, data security, and routine IT operations. Responsibilities: Network & Internet: Manage LAN/WAN infrastructure across office and factory units. Monitor internet connectivity and troubleshoot downtime or speed issues. Configure and maintain routers, switches, firewalls, and access points. Hardware & Systems: Install, configure, and maintain desktops, laptops, printers, biometric devices, and other hardware. Perform routine system checks and preventive maintenance. Handle IT asset management, including tagging, tracking, and inventory control. Security & Data Backup: Ensure endpoint and network-level security using antivirus, firewalls, and access controls. Manage data backup systems and ensure scheduled backups and recoverability. Implement and enforce cybersecurity best practices. User Support & Troubleshooting: Provide day-to-day IT support to all users (email, internet, hardware, printer, VPN, etc.). Troubleshoot software issues including Windows OS, Office 365, email clients, etc. Coordinate with external vendors and service providers for hardware repair, AMC, and upgrades. Server & Access Control: Monitor server health and storage utilization. Manage user accounts, roles, and system access permissions. Ensure uptime of shared resources like file servers and local applications. Key Requirements: Bachelor’s degree or diploma in Information Technology, Computer Science, or related field. 2–5 years of hands-on experience in IT infrastructure, preferably in a manufacturing/industrial setup. Strong knowledge of networking protocols, firewalls, and data security . Experience with Windows OS, MS Office, printers, biometric systems , etc. Familiarity with firewalls, routers, switches, CCTV systems . Ability to multitask, work independently, and respond to support tickets promptly. Strong troubleshooting and documentation skills. Knowledge of cloud storage or Microsoft 365 administration is desirable. Familiarity with ERP systems (e.g., BlueKaktus) from an IT setup/support angle is a bonus.
Posted 3 days ago
7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Azure Cloud Architect Location : Gurgaon- Hybrid NP : 30 days Experience : 8+ yrs Budget : Max 48 LPA Payroll : STL - Sterlite Technologies Limited JD: As part of STL Digital, you will be building the foundations for cutting edge technologies and frameworks in Cloud Engineering. You will be part of a team of experienced and talented engineers, with years of history delivering high-quality solutions. As Cloud Architect to join our dynamic team. The ideal candidate will have a deep understanding of cloud services, cost optimization, architecture design, and cloud operations. This role is essential for designing, implementing, and managing cloud solutions on both Azure and Google Cloud Platform (GCP), ensuring scalability, high availability, security, and cost efficiency. Roles and responsibilities. - Lead the design and architecture of solutions on both Azure and GCP platforms, ensuring they align with business objectives and technical requirements. - Multi-cloud strategies, ensuring seamless integration between Azure, GCP, and on premise systems. - Design and implement highly available, resilient, and scalable cloud architectures. - Experience implementing, migrating, managing, and operating systems/applications in an enterprise cloud computing environment. - Subject matter expertise with Microsoft Azure/ GCP - Oversee cloud operations, ensuring the uptime, reliability, and scalability of production workloads on Azure and GCP. - Azure Services: A deep understanding of the various Azure services, - Implement security best practices to ensure secure cloud architectures, including data encryption, identity and access management, and network security. - In-depth knowledge and thorough understanding of cloud computing services that includes knowing networking, servers, databases, and software in Cloud. - Hands-on experience with PowerShell and K Queries. - Knowledge of Azure hybrid cloud solutions, including Azure Arc for managing on-premises and multi-cloud resources. - Proficiency in Azure networking concepts, such as Virtual Networks (VNets), Subnets, Network Security Groups (NSGs), Azure Firewall, VPN Gateway, and ExpressRoute. - Maintain current knowledge of security trends, technologies, and best practices around Microsoft Azure solutions. - Design and implement cloud cost optimization strategies across Azure and GCP environments. - Conduct regular cost audits and provide recommendations to reduce cloud expenses without compromising performance. - Work closely with development, security, operations, and business teams to deliver cloud solutions that meet performance, cost, and security expectations. Requirement Must Have - Minimum 8+ experience in the IT field, Minimum of 7 years of experience in defining and implementing cloud/Azure based solutions. - Excellent communication and presentation skills, with the ability to convey technical - Azure certification is a must-have. – Az104, Az303, Az304 & Az305 - In-depth knowledge of Azure Cycle cloud and AVD administration. - Perform security reviews, audits and threat assessments on Cloud based applications with engineering teams.
Posted 3 days ago
10.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Experience: 10+ years Minimum Required: Good verbal and written communication skills in English with a friendly and helpful attitude. Familiarity with ticket-based case management Ability to notify and escalate on back channels [L3 Support and developers] to local and remote management while staying engaged technically with the customer Ability to rapidly research through both internal and external knowledge base while maintaining engaged with the customer Configure and troubleshoot the issue with RAID configurations using tools like mdadm and smartctl Knowledge of PCI and PCIe and troubleshoot PCI issues using tools like lspci and lshw ● Hosting from the Service Processor from the hostusing tools like RKVM, IPMI tool ● Knowledge of booting a system in order to run a rescue process Experienced Linux system administration System performance monitoring using tools such as top, mem, strace, iostat, vmstat, htop, iotop Experienced network administration Should have understanding of the difference between containers and VMs Data Center Interaction: Configure and troubleshoot NFS storage, LDAP, DNS configurations ● Knowledge of standard networking protocols like Spanning Tree (STP, different types), LAG, VLAN (tagged vs untagged) Manage a ‘managed switch’, simple troubleshooting of port-down, Firewall and NAT knowledge, accessing ‘mgmt interface’ and ‘serial console’. Experienced in shell scripting Experienced in python scripting Experienced in troubleshooting client-side API issues Nice to Have: Strong understanding of ITIL Service Management Utilize and analyze output of tools such as eBPF, Linux perf Use GDB to analyze application and operating system core files Knowledge of Docker configuration, Kubernetes and Padman Demonstrated Experience with load balancers VM configuration and control systems (VMWare or similar) Juniper (JunOS) specific working knowledge VPN endpt to endpt knowledge [Setup, Troubleshooting, Handling pre-share key (sensitive) Python
Posted 3 days ago
7.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher/Diploma in Computer Science with CCNA/CCNP Certification. Total 7 to 10 years of experience Network Administrator Hands on experience on Multicast ,ACI or equivalent technologies from below OEM platforms ,ISE ,Nexus switching, ASR ,VMware NSX Engineer should have expertise in areas like troubleshooting and handling of various Networking devices and technology viz., Networking (LAN/WAN), switches, Routers etc. Configuration and Management of Network devices Understanding, Configuration and administration of Cisco ACI solution Network devices HA configuration build, monitor & support Experience in Network Infrastructure solutions review Experience in performance management and capacity planning for Network requirements Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 3 days ago
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