5731 Vpn Jobs - Page 49

Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid and helped to avoid around 9 million tons of CO2 in FY 2023. With sales of USD 2.0 billion in FY 2023, Landis+Gyr employs around 6,900 talented people across five continents . For more than a century, we've been pioneers in energy innovation, and we continue to lead the way toward a more sustainable and efficient energy landscape. Join us at Landis+Gyr, where we manage energy better! Key Performance Indicators / Dimension of Function Uptime of global services Effective delivery of project tasks Effective implementation of changes Good team communication Location Asia Pacific (Noida) Core Actions / Area of Responsibility  WAN and SD-WAN support  LAN support and administration  Wireless network support and administartion  Pulse VPN remote access solution support  Google Cloud Platform network administration and support  Network monitoring & Management Desired Capabilities  Networking skills & experience (WAN, LAN, SD-WAN, TCP/IP, Wireless & VPN)  Knowledge of public cloud networking desirable (e.g. GCP, AWS, Azure)  Firewall administration and support (cisco ASA, FirePower, Check Point) Professional experience  3-5 years administering and supporting corporate network services  Knowledge of cloud networking technology  Understanding and experience with SD-WAN & wireless technology Project experience  Good ability to execute project tasks Leadership experience  No direct reports but ability to self manage important Intercultural experience  Able to work with geographically dispersed teams with different language and cultural backgrounds. Educational / Additional Qualification  IT degree and/or relevant industry experience Preferred  Networking certifications (e.g. Cisco CCNA, CCNP Preferred) We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.

Cloud Network Admin Location :- Cochin (COK) EXP:- 8+ years Job Summary: We are seeking a skilled and proactive Cloud Network Engineer with hands-on experience in Microsoft Azure and other cloud services. The ideal candidate will be responsible for designing, deploying, and managing cloud-based network infrastructures, ensuring high availability, security, and performance across cloud and hybrid environments. Key Responsibilities: Design, implement, and support secure and scalable network architectures in Microsoft Azure. Configure and manage Azure networking services including VNet, VPN Gateway, ExpressRoute, Load Balancers, NSGs, and Azure Firewall. Collaborate with cloud architects, DevOps, and security teams to ensure smooth integration of networking components. Optimize cloud network performance and cost-efficiency by applying best practices. Monitor, troubleshoot, and resolve network issues in cloud and hybrid environments. Automate network provisioning and configuration using Infrastructure-as-Code (IaC) tools like ARM, Bicep, or Terraform. Maintain documentation for all network configurations, diagrams, and operational procedures. Ensure compliance with internal security standards and external regulatory requirements (e.g., ISO, SOC 2). Required Skills and Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. 3–7 years of experience in networking, with at least 2+ years in cloud networking on Microsoft Azure. Proficiency with PowerShell, Azure CLI, and/or Terraform/Bicep. Experience with monitoring tools like Azure Monitor, Network Watcher, or similar. Solid understanding of cloud security best practices. Familiarity with hybrid network architectures and on-premises connectivity. Strong knowledge of: Azure Networking (VNets, Subnets, NSG, UDRs, etc.) VPN, ExpressRoute, Application Gateway DNS, Load Balancing, and network security concepts Preferred Qualifications (Nice to Have): Azure certifications such as: AZ-700: Designing and Implementing Microsoft Azure Networking Solutions AZ-104: Microsoft Azure Administrator Experience with multi-cloud networking (e.g., AWS, GCP). Knowledge of SD-WAN technologies. Familiarity with DevOps, CI/CD pipelines, and containerized environments (AKS preferred). ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner SAURAV KATHARIYA IT Recruiter Saurav.Kathariya@Radiansys.com

Groz-Beckert is the world's leading provider of industrial needles, precision components and fine tools as well as systems and services for the production and joining of textile surfaces. The products and services support the fields of Knitting, Weaving, Felting, Tufting and Sewing around the world. Where all the threads of the organization come together: Groz-Beckert headquarters in Albstadt, Germany. The family-owned company also has production plants in Raesfeld, Germany, as well as in the Czech Republic, Portugal, the USA, India, China and Vietnam. Numerous distribution subsidiaries and distribution partners round off the company's global presence. Groz-Beckert offers its customers comprehensive partnership across the entire textile world - unlimited and directly on-site in over 150 countries. Key Responsibilities Provide technical support for network-related issues, ensuring timely resolution and minimal downtime. Administer and maintain Checkpoint firewalls, Aruba network devices, and ClearPass NAC systems. Monitor our global LAN and WAN infrastructure Work with out external SD WAN provider in the resolution of WAN line outage Troubleshoot and resolve zScaler Internet Access issues Troubleshoot and resolve connectivity, performance, and configuration issues. Collaborate with international teams especially in Singapore and the German HQ Maintain documentation of network configurations, procedures, and support resolutions. Ensure compliance with security policies and best practices. Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. 3+ years of experience in network administration and support. Hands-on experience with: Checkpoint firewall configuration and management Aruba switches, wireless infrastructure and clearpass NAC Zscaler cloud security platform Cisco routers (not mandatory) Strong understanding of TCP/IP, DNS, DHCP, VPN, and routing protocols. Ability to work independently and manage tasks and support cases with minimal supervision. Excellent communication skills in English, both written and verbal. Experience working in a multinational team environment Are you interested? In Case Of Questions Please Contact Aditi Kapoor aditi.kapoor@groz-beckert.com

Hope you all are doing great..... dipoletechi .... is hiring candidates for the profile IT Support Executive Experience : 1yr - 4yrs Salary :- As Per Company Norms Location: Mohali, Phase 8b The Service Desk’s goals include: Providing a single point of contact for end-user issues Facilitating the restoration of normal service operation while minimizing impact to the end-user Delivering services within agreed-upon SLA’s Service Desk’s duties include but are not limited to: Provide remote and onsite desktop, laptop, server, and network problem management and resolution services to clients and end-users via Company’s communications and remote/on-site support solutions, processes, and procedures Identify, document, prioritize, troubleshoot, and escalate service requests per Company’s problem management and resolution processes and SLAs Perform proactive maintenance of client and end-user hardware, software, and services per Company’s established processes and best practices Perform routine server maintenance and health checks in line with documented maintenance schedules Check and remediate failed backup jobs and escalate to appropriate resources when necessary Monitor and respond to RMM alerts according to company priority and escalation protocols Coordinate with vendors for support, repairs, RMAs, or escalations as necessary for timely service delivery Maintain and pursue I.T. training competencies and certifications per Company’s established training schedule and requirements Maintain Company standards for client satisfaction, utilization, and compliance policies Utilize Company’s PSA and RMM solutions per Company’s established processes to deliver maintenance and problem management and resolution services to clients and end-users Interface with clients, end-users, and vendor support resources as needed to deliver services within established SLAs Maintain communication with all affected parties during problem management and resolution per Company’s established processes and procedures Competencies Required: PC/Laptop issues, IE, Windows, Workstation Software installs Resolve PC Internet connectivity issues Peripheral Device connectivity Smart phone email integration Virus Removal and Cleanup VPN connectivity, remote worker connectivity Email client connectivity support MS Office suite support Follow all scripts/procedures Restart services, verify log files, backup incident logging Deploy monitoring agents Remote troubleshooting Light dispatching Interfacing with vendors and manufacturer’s service support Basic server administration and maintenance Backup monitoring and basic remediation steps Alert interpretation and ticket generation from RMM systems Network monitoring Exceptional customer service and communication skills Assist project managers, engineers, and staff as needed Ability to acquire the following Certifications: MCTS (Windows 10) Day-to-Day Service Delivery The Service Desk Engineer’s daily duties are determined by their Service Desk Manager, whose responsibilities include managing the N-Central Monitoring Solution and the Service Desk, and ensuring proper prioritization and assignment of all Service Requests. Depending on staffing and client load, some engineers may be dedicated to N-Central monitoring and alert response. The scheduling of remote and onsite work is coordinated by the Service Manager or Dispatcher. The Service Manager is ultimately responsible for ensuring SLAs are maintained. A typical day includes: Logging in to the CRM and RMM systems Reviewing newly-assigned and open Service Requests Monitoring RMM alerts and addressing or escalating as appropriate Reviewing backup reports and remediating failed jobs or escalating as needed Performing server maintenance tasks and logging actions accordingly Working tickets in order of priority and within SLA requirements Contacting clients/end-users to collect issue details and begin resolution Documenting issue resolution steps and verifying user satisfaction Escalating issues that fall outside Tier I or SLA thresholds Following up on completed Service Requests within 24 hours to ensure resolution and customer satisfaction *Interested candidates can Share their resume at hr(at)dipoletechi.com *For more details call:- 9517770049 * References are highly appreciated. Job Type: Full-time Pay: Up to ₹500,000.00 per year Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: English (Required) Work Location: In person

About Company: Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes. Job Title: Server build VMware Azure Hyper Citrix Location: -Mumbai (Powai / Mahape) / Pune (Shivajinagar) Experience: 8+Relevant Employment Type: Contract to Hire Work Mode: Hybrid Notice Period: Immediate Joiners Only Job Description: Server build VMware Azure Hyper Citrix Primary Skill or Must have Skills CitrixPulse securexenappxendesktopNetscaler GatewayLoad balancing Secondary Skill or Good to have skills Ivanti Service nowVmware Remote access engineer will be responsible to provide technical support with high degree of Customers by meeting Service Level Agreements SLA and process compliance Key Skills to search Citrix administrator Wintel Admin Responsible for Incident Management Problem Management and Change Management Responsible for all Citrix products Xenappxendesktopdirector and storefront Must be experienced in Citrix XenDesktop and citrix provisioning services and Master image Implementation Configuration of Citrix Policies Load Management Must be experienced in windows servers 2012 and 2016 and 2019 Responsible for handling end user issues Understanding VPN and Networking technologies Grade and Experience 35 Networking basics understanding of Switching and Routingusing wireshark fiddler Hands on experience on Netscaler including Load BalancingICA Application Firewall and GSLB Hands on experience in Pulse secure SSLVPN environment Citrix PVS Application Publishing Profiles management Ivan Ti Workspace management Good Understanding of Windows Group policy Knowledge on Thin clients Troubleshooting Citrix Xenapp Xendeskop and Netscaler Issues Good oral skills for End user troubleshooting

Location – Bangalore Area: Onsite End user device management: •Address hardware, operating system & software issues of computer systems. Office applications, basic business tools, authentication via active directory Network configuration management (LAN, Internet and Client VPN) Client-side security configurations (Firewall, Antivirus, DLP, VPN) Peripherals (printers, scanners) configurations support Scheduled proactive activities and patching support Client-side backup configurations support O/S support Windows (Especially Windows 10 & 11) O/S support Linux and MAC OS Basic Knowledge about Servers and server operating system. Different OEM/Vendor coordination for configuration, management, and maintenance Application infrastructure- client-side support (Email, Office) Maintain and update configuration documents Maintain assets inventory Maintain SLAs and do timely escalations. Report all incident/service/change requests in helpdesk tool. Provide after hour support in case of emergencies and occasional weekend maintenance. Co-ordination with Remote Team and provide onsite support for: Network and security devices Firewall, IPsec & SSL VPN management Switching & wireless infrastructure. Server and virtualization support. Understanding Roles & Responsibilities assigned Understanding Customer contracts & deliverable’s Technical knowledge Proficiency in following established process and tools Update ticket and worklog in Helpdesk Tool Update request status to customers. Update escalations to Service Delivery Manager (SDM). Task completeness and time taken to resolve the tickets Handling Tickets : Registering and updating of all tickets in helpdesk tool. Fulfilling of incidents and service requests. Completing tickets within SLA. Ensure quality in services provided. Update ticket and worklog in Helpdesk Tool Update request status to customers. Update escalations to Service Delivery Manager (SDM). Routine tasks fulfilling : Complete tasks as per schedules. Update and maintain schedules. Update ticket and worklog in Helpdesk Tool. Update documents. Maintain IT inventory & configurations : Update and maintain the inventory list. Update and maintain the configuration documents Maintain warranty and subscription details. Notify stake holders about renewals beforehand. Update in Helpdesk Tool / Assets Management Tools Report to customer. Process adherence : Follow customer and Soffit defined policies and procedures. Follow HR policies and process Follow proper attendance and leave reporting processes. Customer satisfaction : Professional Ethics Adhere to timelines and punctuality Workplace behaviour Customer feedback form Ticket based Customer feedback form Account based. Attendance. Competencies Required : Qualification: Graduate or above 1-3 years of total experience CompTIA A+, N+ MCP, MCSA, MCSE, CCNA Certification (Optional) Competence: Confidentiality Work Ethics Skills : Excellent troubleshooting skills Proven experience as a computer technician or similar role Exceptional organizing and time-management skills Very good communication abilities Windows 10 & 11 operating system management skills Linux OS management skill MAC OS management skill LAN – Wired & Wireless network management. Reporting Personality Traits: Committed & Professional Courteous Team Player Communication skill Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Shift: Day shift Work Days: Monday to Friday Application Question(s): Did you worked in the domains like Windows 10,11 and Hardware Troubleshooting? Are you an Immediate joiner? Experience: minimum: 1 year (Required) Location: Bangalore, Karnataka (Required) Work Location: In person

Job Information Date Opened 07/21/2025 Job Type Full time Industry IT Services City Bangalore North, Hyderabad State/Province Karnataka Country India Zip/Postal Code 560001 Job Description Responsibilities:- Strong communication skills, oral and written. Respond to requests for technical assistance by phone, email, chat. Enter and manage all incidents and problems in the incident management system and act as a liaison between users and technical escalation teams. Knowledge on Service Now ticketing tool Energetically follow-up on open incidents and provide status updates while carrying the ticket from its cradle to grave. Escalate problems (when required) to the appropriate teams. Maintain hygiene in ticket documentation, category selection and overall ticket quality. Identify and learn appropriate software and hardware used and supported by the firm. Where applicable, encourage users to use self-help resources and demo them on how to find answers on common issues or FAQs. 2-4 years of relevant experience in troubleshooting technical issues related to Desktops, laptops, mobile devices, Cisco Phones. In depth understanding of virtual computers hosted via ESX servers and experience in configuring and troubleshooting them. Understanding on Active Directory, Networking, Messaging and Hardware necessary. Advanced troubleshooting experience in Microsoft Office applications suite including Teams, O365. Experience in troubleshooting issues related to VPN, RSA SecurID, Corporate applications on Mobile devices through any MDM service. Experience in troubleshooting issues related to Cisco Phones, IP Phones, Jabber, Zoom. • Incident Management knowledge, experience with Turrets will be added advantage. • Extended working hours when business needs. Flexibility to work in rotational shifts and week offs. Ability to work under high pressure. Required MDM MOBILE DEVICES NETWORKING ACTIVE DIRECTORY CISCO Additional Skillsets RSA VENDOR MANAGEMENT VPN DOCUMENTATION ENGINEER INCIDENT MANAGEMENT LIAISON MASTER DATA MANAGEMENT MICROSOFT OFFICE STRONG COMMUNICATION SKILLS SYSTEMS ENGINEER TECHNICAL ASSISTA

202504355 Mumbai, Maharashtra, India Bevorzugt Description A highly capable Service Desk L2 analyst can assess and optimize the performance of our end-user IT systems and software. The role includes analyzing the performance of IT systems, apply advance troubleshooting, resolve IT hardware and software issues, and provide IT support to our clients and employees. Service Desk Analyst L2 should exhibit sound knowledge and experience of IT system analysis and whose IT expertise, results in enhanced end-user support and system performance by providing technical expertise and committing to customer service. Daily Activities: Monitor/Manage/Processes routed tickets from Service Desk L1 and other support team. Aid Service Desk L1 in processing tickets (Incident/Request) when need arises such as in the case of major incidents that drives call volume Records, process, and tracks issues/request and confirms resolution prior to closure following agreed processes and procedures Perform advance and in-depth triaging, troubleshooting, and diagnosing error messages and failures that Service Desk L1 cannot resolve. Utilizes all technical tools or resources like the remote management software or back-end tools to provide resolution for issues and request. Helps customer manage software installations and hardware repair Provide Executive VIP support and mobility support Process escalated Account administration ticket (account setup, password requests, account unlock etc.,) Liaise with Engineering, Infrastructure, Application, or other support team for ticket resolution. Coordinates with other support group as applicable before ticket escalation. Business Value: Consistency of delivering quality service for end user support and request fulfillment Efficiency and cost savings. Service Desk L2 contribute to IT system optimization, communicate with clients to resolve technical issues, and ensure that clients can utilize the systems and software that they need. Major Driver of great customer experience. Ability to quickly adapt to business requirements and provide effective and efficient solutions. The Role Please enter the responsibilities of the role Manage escalated tickets from Service Desk L1 and other support group. Performs advance troubleshooting and handles more complex issues or unresolved incidents/request. Records/tracks issue/request and confirm resolution prior to closure. Responses are not scripted and require extensive probing of callers for specific information. Collaboration, Coordination and Communication with Infrastructure, Engineering, or other support groups to resolve Incidents and Requests. Aid Infrastructure/engineering/project team during specialized testing and support activities Contribute to Knowledge management by creating, reviewing knowledge articles/videos for both end user and SD L1 training and knowledge skills enhancement. Acts as Continuous Service Improvement Catalyst to promote efficiency of Service Desk Aids/answers technical/process questions from SD Participates in Infrastructure/Engineering/Messaging Calls. Collaborate/Coordinates with other Resolver Groups. Creates/Sends email escalation to SD Lead for incorrectly handled SD L1 tickets. Assists with creation/improvement of SD knowledge articles that can help increase FCR. Point of contact for new technology releases/adoption for support testing prior to knowledge documentation creation/approval. The Requirements Please enter the minimum criteria, skills, education, licenses etc. required to do this job At least 2 years of Service Desk L1 experience or IT performance analysis and end-user support role. Technical knowledge of WTW products and services is an asset. Microsoft, ITIL Foundation, IELTS, TOEFL Certification is an advantage. Advance knowledge of MS Office 365, MFA, VPN, Azure, computer hardware and software. Advance knowledge in administering Active Directory and Exchange servers related Tools Proficiency in Service Now ticketing tool or other task management software. Exceptional analytical and problem-solving skills. Strong English communication, collaboration, and interpersonal skills. Excellent organizational, time management and multitasking skills. Qualifications to be accomplished by recruiter

Job Information Date Opened 07/21/2025 Salary 2.61 LPA to 3.5 LPA Job Type Full time Industry IT Services City Chennai State/Province Tamil Nadu Country India Zip/Postal Code 600034 About Us About the Company – SNS India , Secure Network Solutions India Private Limited (SNS) is a leading cybersecurity company. With over 24+ years of experience, SNS focuses solely on providing information and network security solutions. As an ISO 27001 Certified Company and winner of several awards, our mission is to be one of India's best security solution and support services partners. To know more about us, visit us at www.snsin.com. Job Description Assist in configuring and managing firewalls, VPNs, and other network security appliances. Monitoring network engineering performance and ensure system availability and reliability. Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS). Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Monitor performance and ensure system availability and reliability. Monitor system resource utilization, trending, and capacity planning. Collaborate with senior engineers in troubleshooting and resolving network/security issues. Stay updated on the latest security threats, trends, and technologies. Requirements Bachelor’s degree in Computer Science, Information Technology, or a related field. Good understanding of basic networking concepts – TCP/IP, OSI Model, Routing & Switching. Familiarity with firewalls, IDS/IPS, and endpoint security (certifications like CCNA, or Fortinet NSE1-2 are a plus). Basic knowledge of cybersecurity principles and practices. Strong analytical and problem-solving skills. Willingness to learn and adapt quickly in a fast-paced environment. Good written and verbal communication skills.

Responsibilities • Design and develop scalable, secure, and high-performance network architectures (LAN, WAN, WLAN, SD-WAN, VPN, Firewalls & Cloud Networking). • Manage firewalls, routers, switches, load balancers, and wireless infrastructure. • Perform network modelling, analysis, and planning. • Troubleshoot and resolve high-level network and performance issues for Managed Services Customers. • Provide network advisory services to Oreta managed services customers. • Maintain a strong understanding of the Oreta Network portfolio to support in the planning and delivery of services including patch management, escalations and continuous improvement. • Complete any required training and where applicable associated certifications • Maintaining high customer satisfaction. • Monitor the ticket queues/project cutovers and review technical correctness, driving and implementing the same as per target timelines. • Use operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments • Evaluate new technologies and make recommendations for improvements or upgrades. • Working on the Network automation and optimization. • Develop and maintain network documentation, diagrams, and SOPs. • Collaborate with security, infrastructure, and application teams. • Ensure compliance with security policies and best practices. • Mentor junior network engineers and provide technical leadership. Essential Criteria • 10+ years relevant industry experience • Minimum of 5+ years of hands-on experience in designing, implementing, and maintaining enterprise-level network infrastructure. • Certifications such as CCNP, PCNSA, NSE 5 / NSE 6 or equivalent are highly desirable. • Proven experience with Cisco, Fortinet, Palo Alto or other major network hardware vendors. • Ability to resolve complex network issues across LAN, WAN, and cloud environments. • Strong knowledge of routing and switching protocols (BGP, OSPF, EIGRP, STP, VLANs). • Proficiency in firewall technologies and VPNs (e.g., Palo Alto, Fortinet). • Experience with SD-WAN, ZTNA, and network segmentation. • Experience with network monitoring and diagnostic tools (e.g., SolarWinds, Wireshark, LogicMonitor). • Solid understanding of IP addressing, subnetting, and DNS/DHCP. • Strong analytical and troubleshooting skills, especially in high-pressure or outage scenarios. • Strong documentation skills for network diagrams, configurations, and procedures. • Willingness to participate in an on-call rotation and occasional after-hours maintenance windows.

Job Description Maintains computing environment by identifying network requirements; installing upgrades; monitoring network performance. Job Responsibilities Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols. Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation. Prepares users by designing and conducting training programs; providing references and support. Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements. Meets financial requirements by submitting information for budgets; monitoring expenses. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Protects organization's value by keeping information confidential. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Job Requirements Proven experience in a network administrator role Hands on experience in networking, routing and switching Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired Ability to set up and configure server hardware Familiarity with backup and recovery software and methodologies Great at organizing, prioritizing and multitasking CCNA, Network+, CCNP, CCDP, CCIE or equivalent BSc degree in Computer Science or related field or equivalent Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred

Director of Support Services - Vishakpatnam- upto 65 LPA Tech support Director POSITION DETAILS Working Hours: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent customer experience by troubleshooting and resolving customer issues. In this role, you are accountable for supervising your team and ensuring quality customer experience and accurate ticket resolution. You will be empowered to leverage Client’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. In addition to this role, will be expected to identify team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily tickets. Demonstrate a consistent commitment to customer experience through effective ticket resolution. Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. Predict and proactively anticipate customer needs. Work with internal teams to ensure complex and/or escalated issues are resolved. Proactively seek out customer feedback and insights, providing recommendations to the leadership team. Build productive relationships built on trust, patience, and results with internal staff & customers. Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. Seek to overcome challenges and accept failure as an opportunity for improvement. Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. Coordinates and schedules large-scale software and hardware releases. Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership Set a clear team schedule, goals, and expectations. Manage timesheets, time-off requests, and capacity of the team. Delegate tasks and set deadlines. Conduct One-On-Ones Utilize our ticketing platform to manage team performance and report on metrics. Perform regular ticket audits to recognize success and identify opportunities for improvement. Participate in the interview process to vet qualified team members. Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. Listen to team members’ feedback and resolve issues or conflicts in a timely manner. Ability to make critical decisions while following company procedures. Ability to accept responsibility and account for own actions. Display original thinking and creativity. Develop innovative approaches and ideas and generate suggestions for improving work. Review outcomes to promote successful behaviors and provide feedback opportunities for growth. Identify team member development needs and coach accordingly. Provide new hire training and participate in 90 Day Introductory Evaluations. Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: Remote desktop support Desktop applications Enterprise level network architecture Complex LAN/WAN environments VPN technologies (L2TP, IPsec, OpenVPN, etc.) Network security (Cisco, SonicWall, Cradlepoint, etc.) Virtualization technologies (VMWare, Hyper-V, etc.) Various operating systems (Linux, MacOS, Windows) Security protocols (HTTPS, TLS/SSL, AES, etc.) Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls, etc.) Web technologies (XML, HTML, CSS) Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: 8+ years’ experience in a technical support, helpdesk, or network support management. 3+ years’ working for a technology service provider, security vendor, or similar business. 2+ years’ experience managing staff of more than 50 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.

IT Infrastructure Management Remotely manage and maintain company servers, workstations, and network devices. Configure and monitor firewalls, routers, VPNs, and remote access tools. Ensure smooth operation of LAN/WAN systems (if applicable via remote tools). User Support & Helpdesk Provide remote technical support to employees for system, software, and hardware issues. Assist in user onboarding and offboarding by setting up accounts, access rights, and devices. Security & Compliance Implement and enforce IT security policies and protocols. Manage antivirus, endpoint protection, VPN, encryption, and secure login systems.Monitor for unauthorized access or suspicious activities and report incidents. Asset & License Management Maintain inventory of company-provided IT hardware and software. Ensure renewal timelines. Managing Office 365 email Accounts. HR Collaboration & Coordination Coordinate with on-site staff, vendors, and third party service providers as needed. Generate relevant reports from time to time to ensure MIS regarding human resource to the firm’s management. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per year Benefits: Health insurance Provident Fund Work from home Ability to commute/relocate: Bhusawal, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: System administration: 2 years (Required) Work Location: In person Expected Start Date: 01/08/2025

Job Summary: We are looking for an experienced Hardware, Network & Linux Server Specialist to manage and support our IT infrastructure, including physical hardware, networking equipment, and Linux-based servers. Key Responsibilities:Hardware & Infrastructure: Install, configure, and maintain desktops, laptops, printers, and other IT hardware. Troubleshoot hardware issues and coordinate repairs or replacements. Linux Server Administration: Install, configure, and maintain Linux servers. Monitor server health, performance, and logs; automate routine tasks with shell scripts. Apply security patches and system updates regularly. Networking: Configure and manage routers, switches, firewalls, and wireless access points. Monitor and troubleshoot network performance and connectivity issues. Ensure secure and stable LAN/WAN and internet connectivity. Implement and maintain VPN and remote access solutions. Required Skills & Qualifications: Proven experience in Linux server administration (minimum 1 –3 years). Strong knowledge of computer hardware, networking, and TCP/IP protocols. Preferred Qualifications: Bachelor’s degree in Computer Science, IT, or a related field. Certifications like RHCSA/RHCE, CompTIA Network+, or CCNA.. Immediate joiners only apply Job Type: Full-time Pay: ₹10,000.00 - ₹25,431.23 per month Application Question(s): How soon can you join the Company? Do you live in Bhopal? Education: Diploma (Preferred) Experience: Linux: 1 year (Preferred) Computer hardware: 1 year (Preferred) Work Location: In person

Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense. The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching. Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures. Menlo Security is seeking a highly technical and experienced Principle Engineer to lead our growing endpoint security team. In this role, you will be responsible for the development, deployment, and operation of the Menlo Security Client on macOS, iOS, and Android. You will lead a team of talented engineers, fostering a high-performance culture and driving technical excellence. Requirements: Must have: 12-15 years of hands-on software application development experience on macOS platforms. Expertise in C/C++/Swift and Socket Programming on macOS. Solid understanding of macOS internals (threads, process and memory management), WDM drivers, and kernel mode drivers. Experience implementing VPN and firewall solutions on macOS.Experience working on VPN client specifically on mac OS. Experience with XPC, System extensions, keychain, APIs, PKI, and network security technologies and protocols. Strong understanding of network and security protocols (TCP, UDP, IP, HTTP, HTTPS, IPsec, DHCP/DNS, and TLS). Experience building and distributing applications on macOS. 2+ years of experience leading and building high-performing engineering teams, including attracting top talent, fostering diversity, and ideally, managing global teams. Proficiency in adapting and improving engineering best practices. Excellent written and verbal communication skills. Proactive, self-motivated, and a strong ability to learn new technologies independently. Highly organised and detail-oriented, with a focus on documentation. BE/BTech or Masters in Computer Science or related field. Responsibilities: Lead and own the full lifecycle of the Menlo Security Client on endpoints (macOS, iOS, and Android), from design and development to deployment and operation. Define the team's vision and strategy in alignment with the overall company strategy, collaborating closely with product managers, customers, partners, and leadership. Mentor and empower engineers to achieve their professional goals and contribute to a high-performing, collaborative culture. Architect, design, develop, and own new features for Menlo Security Client on endpoint ( macOS, iOS, and Android) , contributing significantly to Menlo's technical roadmap. Build strong relationships with stakeholders, partners, and key teams through open communication and collaboration. MSGL-I4 Why Menlo? Our culture is collaborative, inclusive, and fun! We have five core values: Stay Aligned, Get It Done, Customer Empathy, Think Creatively and Help Each Other Out. We believe in open communication, supporting new ideas, and sharing a mutual mindset of what we’re aiming to achieve together. There are tremendous opportunities to take initiative, implement new ideas, and have a hand in building a legacy. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability . TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.

The Thomson Reuters Financial transformation team instrumenting on implementing and delivering solution relating to digital finance strategies, enterprise performance strategies and technologies solutions. This position will play a key role as part of Performance Management projects, including tech driven transformation with tools like OneStream. About the Role: In this opportunity as EPM Architect (OneStream), you will: 10 -15 years working experience with Enterprise Performance Management Solutions implementation and delivery. Hands on experience in EPM tools: OneStream, Hyperion Experience of involvement in end-to-end implementation of OneStream platform with significant exposure to managing OneStream infrastructure. Design and architect optimal and scalable solutions. Responsible for managing OS Infrastructure (Environment Management, Application Performance) Work with internal team to ensure OS compliance with TR Security Standards (VPN connection, Encryption standards, Security Dashboards etc.) Ensure Application governance across OS environments like code management, artifact management etc. Drive automation initiatives related to above mentioned areas. Experience of data integration methodologies for connecting OneStream platform with other systems like Data Lake, SQL Server, S4 Hana, PowerBI etc. Must demonstrate exceptional analytical skills, and a passion for the insights that result from those analyses, together with a strong understanding of the data and collection processes needed to fuel that analysis. Must have a passion for serving others, work well in a team, be self-motivated, and be a problem-solver. Must have hands on experience of planning, forecasting and month end processes. Good to have Gen AI, Sensible ML knowledge. Power BI and other reporting experience. About you: You're a fit for the role of EPM Architect (OneStream) if your background includes: Leading Financial Planning and Performance Management projects, including tech driven transformation with tools like OneStream, Oracle EPM Lead solution design and development team. Lead ongoing management and optimization of OneStream platform’s infrastructure with evolving business requirements. Will work with core OneStream project team during implementation of various processes on the platform Will provide technical knowledge and expertise in the areas of Security, System Integration and application performance management. Should lead the admin activities for OneStream – upgradation / patches / hotfixes. What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

IT Infrastructure Management Remotely manage and maintain company servers, workstations, and network devices. Configure and monitor firewalls, routers, VPNs, and remote access tools. Ensure smooth operation of LAN/WAN systems (if applicable via remote tools). User Support & Helpdesk Provide remote technical support to employees for system, software, and hardware issues. Assist in user onboarding and offboarding by setting up accounts, access rights, and devices. Security & Compliance Implement and enforce IT security policies and protocols. Manage antivirus, endpoint protection, VPN, encryption, and secure login systems.Monitor for unauthorized access or suspicious activities and report incidents. Asset & License Management Maintain inventory of company-provided IT hardware and software. Ensure renewal timelines. Managing Office 365 email Accounts. HR Collaboration & Coordination Coordinate with on-site staff, vendors, and third party service providers as needed. Generate relevant reports from time to time to ensure MIS regarding human resource to the firm’s management. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Bhusawal, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: System administration: 2 years (Required) Work Location: In person Expected Start Date: 01/08/2025

Reboot Monkey is a global leader in IT solutions, specializing in data center management to simplify your IT operations. They provide hosting space, future-proof upgrades, and 24/7 support through smart or remote hands, ensuring seamless, secure, and sustainable service. The fully remote, round-the-clock management sets new benchmarks in data center solutions. Reboot Monkey is seeking skilled Freelance Data Center Technicians to join their growing team. If you have expertise in data center operations and seek flexible work, they would love to hear from you. As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to Reboot Monkey's global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations to ensure optimal performance and reliability. The ideal candidate will have deep expertise in data center equipment and software, work independently, and collaborate effectively with remote teams. This role is essential for maintaining smooth, secure, and efficient data center operations, thereby contributing to high standards of service excellence. Key Responsibilities: - Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime within the data center. - Monitor data center operations remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability. - Configure, manage, and troubleshoot networking devices like Cisco and Juniper routers, switches, and firewalls to ensure secure and efficient network operations in line with organizational standards. - Manage and troubleshoot both Linux and Windows-based systems, performing updates, patches, and security enhancements to keep systems secure and up-to-date. - Document all installations, repairs, maintenance tasks, and system performance to provide comprehensive reports to the remote management team for transparency and accountability in operations. - Implement and maintain security protocols to protect the data center infrastructure's integrity, ensuring compliance with industry standards and best practices for data security. - Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in projects that drive efficiency and innovation. What We Offer: - Flexibility: Work around your existing freelance or permanent job with no minimum hour commitment. - Professional Environment: Join a professional work setting where you can engage with the practical side of IT. - Competitive Compensation: We offer competitive rewards for your compensation and efforts. - Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field. Education: - Associate or Bachelor's degree in Computer Science, Information Technology, or related field is preferred but not required. Experience: - 3+ years of experience in data center operations, with a strong focus on independent or freelance projects. Technical Skills: - Extensive hands-on experience with Cisco and Juniper networking devices. - Strong proficiency in managing and troubleshooting Windows and Linux-based systems. - Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs). - Experience with virtualization technologies like VMware or Hyper-V is a plus. Certifications: - Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable. General Requirements: - Ability to travel to various data center locations on short notice. - Flexibility to work outside regular hours, including nights and weekends if required. - Must have access to necessary tools and equipment to perform data center tasks. - Strong problem-solving skills, with the ability to work independently and remotely. - Excellent communication skills for collaboration with remote teams.,

As a candidate for the RDS JD position at Birlasoft, you will play a crucial role in managing computer systems, applications, and mobile devices. Your responsibilities will include installing, configuring, and maintaining these systems to ensure optimal performance and security measures. You will also be tasked with developing solutions to enhance the end-user computing experience and providing technical support to users in utilizing computer equipment and software effectively. In addition to managing the desktop environment, including updates and patches, you will collaborate with IT teams and vendors to address complex technical issues. It will be essential for you to adhere to company IT policies and security protocols while designing and implementing MacOS environments. Troubleshooting and resolving hardware, software, and network issues specific to Mac systems will also be part of your daily tasks. Furthermore, you will administer and manage Apple devices using Mobile Device Management tools like Jamf or Intune. Deploying software updates, patches, and security configurations across Mac devices will be crucial, along with providing technical support and training to end users for Mac systems and applications. Collaboration with cross-functional IT teams to integrate Mac devices with existing systems and workflows is also expected. Your role will involve providing advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals. Managing device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems will be part of your routine. You will also support onboarding and offboarding processes, including account setup and device deployment, while collaborating with Level 1 support teams for issue escalation and resolution. Moreover, your familiarity with networking fundamentals, including VPN, firewalls, and identity services such as Active Directory, Azure AD, or other IAM platforms will be beneficial. Your knowledge of Single Sign-On, Multi-Factor Authentication, and password management systems, along with troubleshooting access control and user authentication issues, will be essential in this role. Experience with directory services like Active Directory and cloud-based identity solutions such as Azure AD and AWS IAM will also be valuable. In summary, as the RDS JD - English, Portuguese, Spanish at Birlasoft, you will be at the forefront of managing and optimizing computer systems and applications to ensure a seamless end-user computing experience. Your technical expertise and collaborative skills will be instrumental in resolving complex technical issues and enhancing the overall IT environment for the organization.,

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples Of The Skills, Knowledge, And Experiences You Need To Lead And Deliver Value At This Level Include But Are Not Limited To: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Role : End User – Macintosh Administrator Level : Senior Associate Experience : 3-5 years Description : This role is responsible for the maintenance, and direct support of end users with software or hardware issues primarily for Macintosh OS environments. Responsibilities : Lead Mac administrator responsible for macOS support It is possible that minor support of Windows operating systems in environments with mixed platforms to all end users Hands-on experience managing and supporting Intune, Jamf or other MDM solutions. Experience with macOS and iOS device lifecycle management, including onboarding, maintenance, and decommissioning of Apple devices. Familiarity with device security protocols (e.g., MDM, VPN, Wi-Fi) and security standards for Apple devices Create and manage user accounts; configure new user accounts, handle password resets, and troubleshoot login issues Experience in implementing and maintaining security policies for Apple devices, including encryption, remote wipe, and device restrictions. Excellent troubleshooting skills with the ability to resolve complex technical issues related to device management, security configurations, and software distribution Understand and provide user permissions, profiles, and access controls Diagnose and resolve technical issues related to hardware, software, and network connectivity Provide assistance to end-users, addressing their queries, and resolving technical problems Document standard operating procedures (SOPs) and maintain documentation on an ongoing basis Create and update troubleshooting documentation and other written guides to ensure consistency Perform other duties as assigned Strong ITIL process knowledge. Strong analytical, troubleshooting and problem-solving skills. Strong communication and collaboration skills. Qualifications : Bachelor’s degree in computer science or related technology field preferred. Proficient with Macintosh computers (iMac, Mac Mini, Mac Studio) and iPads. Relevant software includes Microsoft Office, ServiceNow, etc. Strong working knowledge of ITIL principles and ITSM. Current understanding of industry trends and methodologies. Outstanding verbal and written communication skills. Excellent attention to detail. Strong interpersonal skills and leadership qualities. Role : End User – Macintosh Administrator Level : Senior Associate Experience : 3-5 years Qualifications : Bachelor’s degree in computer science or related technology field preferred. Proficient with Macintosh computers (iMac, Mac Mini, Mac Studio) and iPads. Relevant software includes Microsoft Office, ServiceNow, etc. Strong working knowledge of ITIL principles and ITSM. Current understanding of industry trends and methodologies. Outstanding verbal and written communication skills. Excellent attention to detail. Strong interpersonal skills and leadership qualities.

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples Of The Skills, Knowledge, And Experiences You Need To Lead And Deliver Value At This Level Include But Are Not Limited To: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Role : End User – Macintosh Administrator Level : Senior Associate Experience : 3-5 years Description : This role is responsible for the maintenance, and direct support of end users with software or hardware issues primarily for Macintosh OS environments. Responsibilities : Lead Mac administrator responsible for macOS support It is possible that minor support of Windows operating systems in environments with mixed platforms to all end users Hands-on experience managing and supporting Intune, Jamf or other MDM solutions. Experience with macOS and iOS device lifecycle management, including onboarding, maintenance, and decommissioning of Apple devices. Familiarity with device security protocols (e.g., MDM, VPN, Wi-Fi) and security standards for Apple devices Create and manage user accounts; configure new user accounts, handle password resets, and troubleshoot login issues Experience in implementing and maintaining security policies for Apple devices, including encryption, remote wipe, and device restrictions. Excellent troubleshooting skills with the ability to resolve complex technical issues related to device management, security configurations, and software distribution Understand and provide user permissions, profiles, and access controls Diagnose and resolve technical issues related to hardware, software, and network connectivity Provide assistance to end-users, addressing their queries, and resolving technical problems Document standard operating procedures (SOPs) and maintain documentation on an ongoing basis Create and update troubleshooting documentation and other written guides to ensure consistency Perform other duties as assigned Strong ITIL process knowledge. Strong analytical, troubleshooting and problem-solving skills. Strong communication and collaboration skills. Qualifications : Bachelor’s degree in computer science or related technology field preferred. Proficient with Macintosh computers (iMac, Mac Mini, Mac Studio) and iPads. Relevant software includes Microsoft Office, ServiceNow, etc. Strong working knowledge of ITIL principles and ITSM. Current understanding of industry trends and methodologies. Outstanding verbal and written communication skills. Excellent attention to detail. Strong interpersonal skills and leadership qualities. Role : End User – Macintosh Administrator Level : Senior Associate Experience : 3-5 years Qualifications : Bachelor’s degree in computer science or related technology field preferred. Proficient with Macintosh computers (iMac, Mac Mini, Mac Studio) and iPads. Relevant software includes Microsoft Office, ServiceNow, etc. Strong working knowledge of ITIL principles and ITSM. Current understanding of industry trends and methodologies. Outstanding verbal and written communication skills. Excellent attention to detail. Strong interpersonal skills and leadership qualities.

You should have at least 6 years of experience in Manual Testing, with recent exposure to devices such as ASR9K and Cisco NCS. Your knowledge should cover Manual/QA, ISIS, OSPF, MPLS, BGP, VPN, QOS, ASR9K, NCS, CCNP/CCIP/CCIE, and Segment Routing. Possession of a CCNP Certificate is mandatory. Experience in Service Provider networking, ISIS or OSPF, MPLS, segment routing, BGP, L2/L3 VPN, and QOS is essential. For this role, you must hold a BE/B.tech, ME/M.tech, or MCA degree in computers or a relevant field.,

Hi Candidates, Hope you are doing well. I have an open position for an Inbound Customer Care Executive (International Process, Voice, Chat and Technical Support) and would love to discuss if you're interested. Job Description: Position: Inbound Customer Care Executive (International Process, Voice, Chat and Tech Support) Location: Sector 60 and Sector 81 Noida Salary: Up to 41K Per Month Interview Mode: Virtual and F2F For Voice Process -- 6+ Months Experience in International BPO in Voice is Mandatory. For Chat Process -- 6+ Months Experience in International BPO in Chat is Mandatory. For Tech Support -- 12+ Months Experience in International BPO in Tech Support is Mandatory. Key Requirements: 6+ months of experience in an International BPO is mandatory. Handling basic customer queries related to telecom bills and providing customer resolution. Strong communication, interpersonal, and comprehension skills. Basic computer knowledge. Providing support to international customers. Willingness to work in US shifts. For Tech support -- Should have experience with networking ,It, routing ,switches, moderm, IP address DNS, DHCP, wifi ,internet ,VPN ,Firewall. Its 5 Days working, company will provide both side cabs, meals and PF. If you are comfortable with the job description, please reply with your updated resume at sameer@rknjobs.com . I will then give you a call to finalize things and schedule your interview.

A Cyber Security Engineer requires an analytical mind and a detailed understanding of cyber security methodologies. You are expected to have a meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure, and deliver on tight deadlines. The ideal candidate must display an excellent understanding of technology infrastructures using Firewalls/Cloud Firewalls, VPN, Data Loss Prevention, IDS/IPS, Web-Proxy, and Security Audits. Top candidates will be comfortable working with a variety of technologies, security problems, and troubleshooting of the network. For detailed understanding about Quadra as well as detailed roles and responsibilities, we request you to visit our company website: www.quadrasystems.net This is a Full-time position with benefits including cell phone reimbursement, health insurance, life insurance, and Provident Fund. The work schedule is during the day shift. Ability to commute/relocate to Coimbatore, Tamil Nadu is required, either reliably commuting or willing to relocate with an employer-provided relocation package. The preferred experience for this role is a total of 1 year. The work location is in person.,

When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What Youll Be Doing... You'll be part of the "Verizon Global Infrastructure (VGI), Network & Information Security group working to ensure that the network infrastructure devices are managed centrally, enterprise class asset management is built for complete asset coverage and visibility, sufficient access control is enabled and implement a process to follow the principle of least privilege. You will also work with a team of cybersecurity engineers to build use cases to automate and orchestrate access management across the enterprise. Some Of Your Daily Responsibilities Would Be The Following Develop and enforce network access policies and procedures. Design and implement network access control policies and procedures. Design, implement, and maintain Network Access Control (NAC) solutions. Configure and manage access control systems, such as firewalls, intrusion detection/prevention systems, and VPNs. Deploy and maintain authentication and authorization mechanisms, including multi-factor authentication (MFA) and role-based access control (RBAC). Ensure network access security aligns with organizational policies and industry best practices. Evaluate and recommend network access management technologies and tools. Respond to access-related incidents and requests. Maintain an accurate inventory of all infrastructure assets (hardware, software, licenses). Leverage industry proven tools to identify and reduce Cyber Risks. Assist in Crisis Management, Ransomware Recovery and Business Continuity planning. Identify, investigate and resolve global security breaches / incidents. Develop and maintain network and infrastructure security reporting dashboards and scorecards used to measure our Cyber Practice. What were looking for... You are passionate about network security and automation as a career. You are self-driven and motivated, with good communication and analytical skills. Youre a sought-after team member that thrives in a dynamic work environment. You will be working with multiple partners from the business groups, so networking and managing effective working relationships should be your top most priority. You have an understanding of industry trends in all areas of Information Security. You'll Need To Have Bachelors degree or four or more years of work experience. Four or more years of relevant work experience. Four or more years of experience in network / information security, risk and compliance management. Understanding of network fundamentals, switching, routing protocols, load balancers, web proxies, firewalls and software defined networking solutions. Proven experience in network access management or cybersecurity. Experience with access control systems and authentication mechanisms. Excellent analytical and problem-solving skills. Ability to manage multiple tasks and priorities in a fast-paced environment. Understanding of security fundamentals: Confidentiality, Integrity, Availability, access control, Authentication, Authorization, Auditing, secure design concepts. Experience in design and implementation of network security solutions like firewalls, intrusion detection and prevention systems, VPN, web proxies, etc. using vendor products like Cisco, Juniper, Checkpoint, Palo Alto, etc. Experience working on IT ticketing systems like JIRA, Service Now and ability to partner and collaborate with other teams in the organization. Experience with hosting security awareness campaigns, gamification and bug bounty programs will be an added advantage. Strong analytical problem solving, communication and interpersonal skills. Passion to stay abreast with emerging technologies, network security trends, tools and techniques. Even better if you have one or more of the following: Masters or Bachelors degree in Computer Science / Information Technology Engineering. Industry relevant security certifications: Security , OSCP, CEH, CISSP, GIAC, etc. Strong expertise in at least one operating system: Windows or Linux. Cloud relevant certifications: CCSP, CCSK. If Verizon and this role sound like a fit for you, we encourage you to apply even if you dont meet every even better qualification listed above. Where youll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Locations Chennai, India Hyderabad, India