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5.0 years

0 Lacs

hayathnagar, telangana, india

On-site

Role Summary Job Description We are looking for a proactive and customer-focused Service Desk Analyst with 2–5 years of experience in IT support and incident management. The role involves handling end-user issues, adhering to ITIL processes, and ensuring timely incident resolution to maintain high service quality and customer satisfaction. Main Tasks Act as the first point of contact for all IT-related incidents and service requests via phone, chat, or ticketing system. Log, categorize, and prioritize incidents based on impact and urgency in ServiceNow (or other ITSM tools). Troubleshoot and resolve hardware, software, and network issues within agreed SLAs. Escalate unresolved incidents to t...

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0.0 - 4.0 years

0 Lacs

karnataka

On-site

As a Customer Support and Service Desk - Voice Process executive at Infosys BPM Ltd., your role will involve providing first-level resolution to customers, diagnosing and troubleshooting technical issues, and escalating complex problems when necessary. You will be responsible for delivering exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language. Building rapport with customers through active listening, effective communication, and attention to detail is crucial. Handling customer objections and concerns efficiently to ensure a smooth resolution is also part of your responsibilities. It is important to document and track customer interactio...

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3.0 - 31.0 years

4 - 6 Lacs

naya raipur, raipur region

On-site

JOB ROLE- CYBER SECURITY ANALYST -3 YRS EXP-BE/B.TECH [CSE/ IT] SALARY: 35K-50K PER MONTH SKILLS- cybersecurity monitoring, security incident response, firewall and intrusion detection system (IDS/IPS) management. Strong knowledge of risk assessment, endpoint protection SIEM tools compliance with data protection regulations such as ISO 27001 and NIST cybersecurity framework JOB ROLE- VDI, Server & Storage Management - 3 YRS EXP-BE/B.TECH [CSE/ IT] - SALARY : 30K-45K PER MONTH SKILLS-enterprise server and storage management, including hardware and software troubleshooting, operating system administration, virtualization technologies (VMware/Hyper-V), and data center infrastructure monitoring....

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3.0 - 8.0 years

4 - 8 Lacs

bengaluru

Work from Office

About The Role Project Role : Security Advisor Project Role Description : Provide enterprise-level advice to make organizations cyber resilient. Assist in navigating the complex landscape of cyber threats, ensuring robust digital asset protection while maintaining trust with stakeholders. Must have skills : Palo Alto Networks Firewalls Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Advisor, you will provide enterprise-level advice to make organizations cyber resilient. Your typical day will involve engaging with various stakeholders to assess their cybersecurity posture, identifying vulnerab...

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5.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job Description As an engineer responsible for the SaaS Cloud Security Team, you will combine software and systems engineering to build and integrate tools and applications that will strengthen and innovate in the security space within the Oracle SaaS cloud and infrastructure. You will play a critical role in the design, development and execution of multiyear security strategies designed to improve the security and compliance posture of Oracle's SaaS services. The organization is responsible for designing, developing and deploying new cyber-security solutions and integrating with existing third-party vendor security systems, following a DevSecOps approach. The Team You thrive on collaboratio...

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5.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job Description As an engineer responsible for the SaaS Cloud Security Team, you will combine software and systems engineering to build and integrate tools and applications that will strengthen and innovate in the security space within the Oracle SaaS cloud and infrastructure. You will play a critical role in the design, development and execution of multiyear security strategies designed to improve the security and compliance posture of Oracle's SaaS services. The organization is responsible for designing, developing and deploying new cyber-security solutions and integrating with existing third-party vendor security systems, following a DevSecOps approach. The Team You thrive on collaboratio...

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5.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job Description As an engineer responsible for the SaaS Cloud Security Team, you will combine software and systems engineering to build and integrate tools and applications that will strengthen and innovate in the security space within the Oracle SaaS cloud and infrastructure. You will play a critical role in the design, development and execution of multiyear security strategies designed to improve the security and compliance posture of Oracle's SaaS services. The organization is responsible for designing, developing and deploying new cyber-security solutions and integrating with existing third-party vendor security systems, following a DevSecOps approach. The Team You thrive on collaboratio...

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Security Analyst - Sentinel at Capgemini in Bangalore, you will play a crucial role in monitoring SIEM Sentinel and other security dashboards, investigating escalated incidents, and coordinating with stakeholders for resolution. Your responsibilities will include: - Monitoring SIEM (e.g., Azure Sentinel) and security tools for threat detection. - Investigating and responding to escalated incidents in rotational shifts. - Performing deep-dive analysis and coordinating mitigation efforts. - Supporting SIEM reporting and troubleshooting. - Collaborating with Subject Matter Experts (SMEs) to develop threat hunting rules for ICS/OT environments. - Maintaining and updating incident response p...

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4.0 - 6.0 years

4 - 8 Lacs

bengaluru

Work from Office

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where you will resolve incid...

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2.0 - 7.0 years

4 - 9 Lacs

nagpur

Work from Office

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines...

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15.0 - 20.0 years

5 - 9 Lacs

kolkata

Work from Office

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Cloud Security Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Security Delivery Specialist to support the planning, implementation, and delivery of cybersecurity services across Microsoft security technologies. The ideal candidate will have practical expertise with MDC, MDE, MDI, Azure Firewall, and Microsoft Sentinel, and will play a key role in delivering secure, scalable, and compliant security solutions for intern...

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1.0 - 3.0 years

1 - 5 Lacs

hyderabad

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Y...

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2.0 - 4.0 years

4 - 6 Lacs

ahmedabad

Work from Office

Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email chat applications and Call support to give clients quick answers to simple IT issues.. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If youre naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, wed like to meet you.. Experience :1 3 years. Shifts:Rotational Shifts. Location:Ahmedabad (#WFO). Responsib...

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3.0 - 5.0 years

3 - 6 Lacs

ahmedabad

Work from Office

About us: Working at Tech Holding isnt just a job, its an opportunity to be a part of something bigger We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients Our founders and team members have industry experience and have held senior positions in a wide variety of companies- from emerging startups to large Fortune 50 firms- and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability Technical Support Engineer responsibilities include resolving network issues, configuring operating systems a...

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8.0 - 13.0 years

13 - 17 Lacs

gurugram

Work from Office

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the adminis...

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3.0 - 8.0 years

13 - 17 Lacs

gurugram

Work from Office

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls, RPI - UI Path Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Senior Network Security Engineer with proven experience in enterprise-grade security technologies including Palo Alto firewalls, IDS/IPS systems, VPN, WAF (Imperv...

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25.0 years

0 Lacs

pune, maharashtra, india

On-site

About Certify: At CertifyOS, we're building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem. What sets us apart? Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the ent...

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7.0 - 12.0 years

5 - 9 Lacs

ahmedabad

Work from Office

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : AWS Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Should be a Graduate Should be a AWS certified Summary :As an Application Designer with expertise in AWS Architecture, you will be responsible for designing and defining requirements for applications that meet business process and application requirements. Your typical day will involve working with cross-functional teams, analyzing business requirements, and designing scalable and secur...

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3.0 - 8.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure IaaS Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing syste...

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5.0 - 8.0 years

6 - 11 Lacs

noida

Work from Office

About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients...

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15.0 - 20.0 years

6 - 10 Lacs

bengaluru

Work from Office

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Network Security Operations Good to have skills : Network Infrastructures, Wireless Technologies OperationsMinimum 5 year(s) of exp...

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7.0 - 10.0 years

5 - 9 Lacs

noida

Work from Office

Company Description Join us in Making Future At AFRY, we engineer change for our clients using our deep sector knowledge within the fields of infrastructure, industry, energy and digitalisation When we collaborate on challenging and meaningful assignments, we succeed together with a collective of skilled and friendly colleagues We do this with a higher purpose, to accelerate the transition towards a sustainable society for generations to come Join us in Making Future About AFRY We are 19,000 colleagues present in 40 countries globally, and we intend to grow even further to increase our positive impact on society At AFRY we have a strong focus on diversity and inclusion We are brave, devoted ...

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8.0 - 13.0 years

13 - 17 Lacs

gurugram

Work from Office

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the adminis...

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5.0 - 8.0 years

10 - 13 Lacs

mumbai

Work from Office

: Lead the design, implementation, and execution of IP and Optical Networks to meet customer business outcomes. Assist clients with the integration and implementation of Cisco systems, tools, and service assurance platforms. Build customer simulations in lab environments to validate and resolve technical issues. Support pre-sales activities by translating business requirements into robust technical solutions. Deliver customer documentation, solution collateral, and technical knowledge transfers. Guide customers through technology transitions, aligning with best practices and Cisco architectures. Adhere to internal project and delivery processes while supporting Professional Services goals. A...

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3.0 - 5.0 years

7 - 11 Lacs

chennai

Work from Office

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents ...

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