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4.0 - 6.0 years
7 - 11 Lacs
Pune
Work from Office
Role Description : As a Senior Network Security Specialist at Incedo, you will be responsible for managing and maintaining client network security. Your duties will include implementing security protocols, monitoring security logs, conducting vulnerability assessments, collaborating with other teams to manage risk, and providing security recommendations. Roles & Responsibilities: Designing and implementing network security strategies. Identifying and mitigating network security threats and vulnerabilities. Configuring and managing security devices such as firewalls and intrusion detection systems. Conducting security audits and assessments. Collaborating with other IT teams to ensure security policies and procedures are implemented. Providing technical support for security-related issues. Maintaining documentation of security configurations and changes. Technical Skills Skills Requirements: Knowledge of network security practices such as access control, intrusion detection, and incident response. Experience in configuring and managing network security devices such as firewalls, VPNs, and IDS/IPS. Familiarity with network security monitoring tools such as Wireshark, Snort, or Bro. Understanding of security frameworks and regulations such as NIST or PCI-DSS. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Provide leadership, guidance, and support to team members, ensuring the successful completion of tasks, and promoting a positive work environment that fosters collaboration and productivity, taking responsibility of the whole team. Qualifications 4-6 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred
Posted 3 weeks ago
7.0 - 9.0 years
11 - 16 Lacs
Gurugram
Work from Office
Role Description : As a Technical Lead - Network Security at Incedo, you will be responsible for managing and maintaining client network security. Your duties will include implementing security protocols, monitoring security logs, conducting vulnerability assessments, collaborating with other teams to manage risk, and providing security recommendations. Roles & Responsibilities: Designing and implementing network security strategies. Identifying and mitigating network security threats and vulnerabilities. Configuring and managing security devices such as firewalls and intrusion detection systems. Conducting security audits and assessments. Collaborating with other IT teams to ensure security policies and procedures are implemented. Providing technical support for security-related issues. Maintaining documentation of security configurations and changes. Technical Skills Skills Requirements: Knowledge of network security practices such as access control, intrusion detection, and incident response. Experience in configuring and managing network security devices such as firewalls, VPNs, and IDS/IPS. Familiarity with network security monitoring tools such as Wireshark, Snort, or Bro. Understanding of security frameworks and regulations such as NIST or PCI-DSS. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Should be open to new ideas and be willing to learn and develop new skills. Should also be able to work well under pressure and manage multiple tasks and priorities. Qualifications 7-9 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred .
Posted 3 weeks ago
1.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job ID 2025-14313 Date posted 30/06/2025 Location Bengaluru, India Category IT Job Overview We are looking for a forward-thinking Service Reliability Analyst – Network Infrastructure to enhance our enterprise network systems' stability, performance, and observability. This role combines traditional NOC responsibilities with modern AI Ops practices and operates within a 24/7 shift-based team. The ideal candidate will proactively detect and resolve network anomalies, utilise AI/ML insights to optimise operations, and support continuous service availability and performance improvement. Responsibilities Monitor and manage enterprise network infrastructure using AI Ops platforms, including LAN, WAN, VPN, SD-WAN, data centres, and cloud networks. Leverage AI Ops tools (e.g. Dynatrace, LogicMonitor, etc.) to detect anomalies, correlate events, and reduce alert fatigue. Implement via automation maintenance and routine upgrade of enterprise grade network infrastructure Support root cause analysis (RCA) using AI-generated insights and contribute to incident postmortems. Maintain dashboards, reports, and documentation for operational visibility and performance KPIs (latency, availability, MTTR, etc.). Continuously tune AI/ML models and integrate new data sources to improve detection accuracy and incident correlation. Participate in change management reviews to assess risk to network service reliability. Support automation initiatives and contribute to developing intelligent incident response playbooks. Work on a shift pattern, on a 24/7/365 operating model, while being able to work independently and flexibly in response to emergencies or critical issues Required Skills And Experience 1 to 3 years experience. Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or equivalent experience. Hands-on experience with network technologies and protocols (TCP/IP, BGP, OSPF, DNS, DHCP, SDWAN). Practical knowledge of ServiceNow ITSM. Experience with telemetry and observability tools such as LogicMonitor. Basic analytical skills with a data-driven approach to identifying and resolving network issues. Willingness to learn new skills and technologies as the SRC increases its scope of responsibility. Effective communicator within a team with a proactive approach and personal accountability for outcomes. Ability to analyze incident patterns and metrics to proactively recommend reliability improvements. Certifications such as Cisco CCNA/CCNP, CompTIA Network+, or equivalent. In addition, the Cisco DevNet Certification would be highly advantageous. Experience with public cloud networking (AWS, Azure, GCP). Familiarity with ITIL and SRE principles (SLI/SLOs, error budgets, incident command). Experience integrating AI Ops tools with ITSM systems (e.g., ServiceNow, Jira Service Management). Exposure to automation/orchestration tools (Ansible and Terraform). “Nice To Have” Skills And Experience Exposure to high performance computing or cloud-native services. Experience creating or updating Ansible playbooks for repetitive tasks or configuration. Curiosity about automation and DevOps practices. Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email Hybrid Working at Arm Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Posted 3 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Pune, Bengaluru
Work from Office
Technical Support Specialist Min 1 Year of Exp Into International Voice Any Graduate CTC- upto 4LPA + Allowances 5 Days working 2 days off (WFO) Both side Cab Shift- US Interview - Virtual Contact HR Riyanshi 952101763
Posted 3 weeks ago
4.0 - 6.0 years
7 - 11 Lacs
Pune
Work from Office
Role Description : As a Senior Network Security Specialist at Incedo, you will be responsible for managing and maintaining client network security. Your duties will include implementing security protocols, monitoring security logs, conducting vulnerability assessments, collaborating with other teams to manage risk, and providing security recommendations. Roles & Responsibilities: Designing and implementing network security strategies. Identifying and mitigating network security threats and vulnerabilities. Configuring and managing security devices such as firewalls and intrusion detection systems. Conducting security audits and assessments. Collaborating with other IT teams to ensure security policies and procedures are implemented. Providing technical support for security-related issues. Maintaining documentation of security configurations and changes. Technical Skills : Knowledge of network security practices such as access control, intrusion detection, and incident response. Experience in configuring and managing network security devices such as firewalls, VPNs, and IDS/IPS. Familiarity with network security monitoring tools such as Wireshark, Snort, or Bro. Understanding of security frameworks and regulations such as NIST or PCI-DSS. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Provide leadership, guidance, and support to team members, ensuring the successful completion of tasks, and promoting a positive work environment that fosters collaboration and productivity, taking responsibility of the whole team. Qualifications 4-6 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred
Posted 3 weeks ago
5.0 - 6.0 years
4 - 8 Lacs
Navi Mumbai
Work from Office
Job Role: Information Security L2 Experience: 5 to 6 Experience. Hands-on Experience on Checkpoint firewall 80.xx and cloud guard and Cisco ASA 55XX and FTD. Hands-on Experience on O365 EOP and Email proxys and web proxys. Hands-on Experience on any IPS devices. Hands-on Experience on Mcafee EPO. Hands-on Experience on Cisco umbrella. Experience on working ticketing tool. Good communication & Presenting skill Technical. Aware of Firewall Upgradation process. Maintaining firewalls, virtual private networks, web protocols, and email security. Reporting the security analysis and monitoring findings. Hands-on experience on DC, DR, AWS connectivity. BE / BTech 5/6 yrs experience of the domain
Posted 3 weeks ago
10.0 - 15.0 years
12 - 17 Lacs
Bengaluru
Work from Office
Delivery Operations Mandatory Skills: 10+ years of experience and at least 8+ years relevant experience in Network Operations Well versed with Security skills (firewall coding, policy pushes, ), RS, Appliances Experience on CheckPoint Firewall Upgrades and Replacements (as part of legacy refresh) Knowledge on Routing and Switching F5 to perform end to end route check In depth knowledge on implementing VPN solutions on Checkpoint/Juniper/Fortigate firewalls Extensive troubleshooting experience on VPN related issues on Firewalls Knowledge on Firewall administration and orchestration tools such as Tufin High level knowledge of the firewalls is mandatory Must know to code on a Fortiget and Checkpoint FW Prior experience in Juniper/CheckPoint/Cisco TAC or Network Operation Center (L3/L4 level) Experience in supporting large enterprise level network infrastructure with more than 5000 devies Routing - BGP, OSPF, EIGRP + Switching, NXOS, Cisco ACI, F5 Hands on experience on designing/ managing VPN infrastructure. Take the lead in outage calls Own and drive root cause and permanent resolution Perform moderate network changes Provide expertise as Network SME Good communication and presenting skills Good to have Skills: Basic understanding of Proxies Familiarity in handling complex Network Infras containing multi-VRF architecture Good to have similar knowledge on Fortigate Firewalls DHCP, DNS, AD Knowledge Profile required 8+ years of experience and at least 6+ years relevant experience in handling Firewalls Good knowledge on CheckPoint and/or Fortigate firewall and troubleshooting critical issues Good Experience on CheckPoint and/or Fortigate Firewall Upgrades and Replacements (as part of legacy refresh) In depth knowledge on implementing and troubleshooting VPN solutions on Checkpoint/Fortigate firewalls Basic knowledge of F5 LoadBalancer Hands on experience on Proxies (Mcafee and/or Bluecoat) [Optional] Common skills: Take the lead in outage calls Own and drive root cause and permanent resolution Provide expertise as Network SME Good communication and presenting skills
Posted 3 weeks ago
8.0 - 13.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Document chronic issues related to web proxy implementation. Ramp up web proxy initiatives, train individuals and mentor individuals on the team. Proficient and thorough knowledge in installation, configuration and troubleshooting on web proxies. Extensive troubleshooting experience on VPN related issues in an enterprise space. Knowledge on Firewall administration and orchestration tools such as Tufin. Expert knowledge of the firewalls and Mc Afee web proxy is mandatory Prior experience in CheckPoint/web proxies in a large enterprise network space is recommended. Experience in supporting large enterprise level network infrastructure with more than 5000 devies Routing - BGP, OSPF, EIGRP + Switching, NXOS F5-APM and web proxy certifications preferred. Responsibilities: Take the lead in outage calls Own and drive root cause and permanent resolution Change management Problem management Request management DR exercises Device Compliance management Good communication and presenting skills Device Vulnerability management Device upgrades Be actively involved in audits, pen tests, security topics Optional but added advantage (skills): Experience on NIST proceeses is an added advantage. Good to have Skills: expert understanding of Proxies Familiarity in handling complex Network Infras containing multi-VRF architecture DHCP, DNS, AD Knowledge Mandatory Skills: 8+ years of experience and at least 7 years relevant experience in handling Firewalls (CheckPoint or Fortigate or both) Well versed with Security skills (firewall coding, policy pushes ) Experience on CheckPoint and/or Fortinet Firewall Upgrades and Replacements (as part of legacy refresh, vulnerability management, compliance management) Expert knowledge on web proxy VPN (F5-APM) solutions to perform end to end route check Hands on experience on designing/ managing VPN infrastructure and solutions on Checkpoint and Fortigate firewalls. - Remote access solutions for internal users (SSL VPN) F5-APM and web proxy certifications preferred.
Posted 3 weeks ago
4.0 - 8.0 years
6 - 11 Lacs
Mumbai
Work from Office
Your Role We are hiring a GCP Kubernetes Engineer with 912 years of experience. Ideal candidates should have strong expertise in cloud-native technologies, container orchestration, and infrastructure automation. This is a Pan India opportunity offering flexibility and growth. Join us to build scalable, secure, and innovative cloud solutions across diverse industries. Design, implement, and manage scalable, highly available systems on Google Cloud Platform (GCP). Work with GCP IaaS componentsCompute Engine, VPC, VPN, Cloud Interconnect, Load Balancing, Cloud CDN, Cloud Storage, and Backup/DR solutions. Utilize GCP PaaS servicesCloud SQL, App Engine, Cloud Functions, Pub/Sub, Firestore/Cloud Spanner, and Dataflow. Deploy and manage containerized applications using Google Kubernetes Engine (GKE), Helm charts, and Kubernetes tooling. Automate infrastructure provisioning using gcloud CLI, Deployment Manager, or Terraform. Implement CI/CD pipelines using Cloud Build for automated deployments. Monitor infrastructure and applications using Cloud Monitoring, Logging, and related tools. Manage IAM, VPC Service Controls, Cloud Armor, and Security Command Center. Troubleshoot and resolve complex infrastructure and application issues. Your Profile 6+ years of cloud engineering experience with a strong focus on GCP. Proven hands-on expertise in GCP IaaS, PaaS, and GKE. Experience with monitoring, logging, and automation tools in GCP. Strong problem-solving, analytical, and communication skills. What you"ll love about working here You can shape yourcareer with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projects in tech and engineering with industry leaders or createsolutions to overcome societal and environmental challenges.
Posted 3 weeks ago
24.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Secure Network Solutions India Pvt Ltd | Full time Trainee-Network Security Engineer New Delhi, India | Posted on 07/18/2025 check(event) ; career-website-detail => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> check(event)" mousedown="lyte-button => check(event)" final-style="background-color: #fff; color:#FFFFFF;border-color:#FFFFFF;" final-class="lyte-button lyteColorBtn" lyte-rendered=""> {{getI18n("zr.cw.sh.job")} }Share this job with your networ k openurl(event)"> openurl(event)"> openurl(event)"> openurl(event)"> openurl(event)"> copyLink(event)"> load_list_page(event)"> Job listin gJob detail sJob Informatio nDate Opened 07/18/2025 Salary 2.61 LPA to 3.5 LPA Job Type Full time Industry IT Services City New Delhi State/Province Delhi Country India Zip/Postal Code 110019 About U sAbout the Company – SNS Indi a ,Secure Network Solutions India Private Limited (SNS) is a leading cybersecurity company. With over 24+ years of experience, SNS focuses solely on providing information and network security solutions .As an ISO 27001 Certified Company and winner of several awards, our mission is to be one of India's best security solution and support services partners .To know more about us, visit us at www.snsin.com .Job Descriptio nAssist in configuring and managing firewalls, VPNs, and other network security appliances .Monitoring network engineering performance and ensure system availability and reliability .Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) .Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations .Collaborate with senior engineers in troubleshooting and resolving network/security issues .Stay updated on the latest security threats, trends, and technologies .Requirement sBachelor’s degree in Computer Science, Information Technology, or a related field .Good understanding of basic networking concepts – TCP/IP, OSI Model, Routing & Switching .Basic knowledge of cybersecurity principles and practices .CCNA certificate is Mandatory .Good Communication. Benefit sFlexible Work Environment (leave benefits, remote options )Health & Accident Insurance Coverag eRemuneration above par with industry standards for performer sAttractive performance based incentive sPF / ESI / Gratuity Benefit sCompany-paid CUG SIM car dSkill Development & Growth Opportunitie sPOSH Certified Organizatio ncheck(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">
Posted 3 weeks ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Job Summary: We are seeking a results-driven Associate Manager to lead infrastructure operations across Network, Citrix, Backup, and Storage technologies in a 24x7 support model. This individual will also play a critical leadership role in driving AI and automation initiatives aligned with Altera's strategic vision for intelligent infrastructure operations. The ideal candidate will combine strong technical expertise, operational leadership, and a deep focus on transforming traditional IT operations through AI, machine learning, and intelligent automation. Key Responsibilities: Infrastructure Operations Management Manage daily operations for client Network, Citrix, Backup, and Storage environments within a 24x7 support model. Oversee incident, problem, change, and request management activities, ensuring adherence to SLAs and ITIL-aligned processes. Ensure infrastructure uptime, health monitoring, patching, RCA, and preventive maintenance across all client environments. Actively participate in shift handovers to ensure smooth operational continuity, accurate knowledge transfer, and seamless service delivery across all support teams. Championing the adoption of intelligent automation tools to reduce manual intervention and improve service efficiency. Leading AI-driven initiatives to enhance infrastructure operations through intelligent monitoring, automation, and self-healing capabilities. Technical Oversight Network : Oversee LAN/WAN, firewalls, switches, routers, VPNs (Cisco, Fortinet, Palo Alto). Citrix : Manage CVAD, Citrix ADC/NetScaler, StoreFront, Citrix Director, and profile management. Backup : Administer solutions such as Veeam, Commvault, and NetBackup across client estates. Storage : Manage SAN/NAS environments including NetApp, Dell EMC, and HPE platforms. Collaborate closely with support teams and clients to ensure end-to-end issue resolution. Team Leadership & 24x7 Operations Lead and manage a team of T2/T3 engineers working in rotational shifts to provide 24x7 infrastructure support. Manage staffing, shift rosters, and workload distribution for continuous coverage. Conduct regular performance reviews, coaching, and upskilling initiatives to enhance team effectiveness. Promote a culture of ownership, accountability, and service excellence. Client Engagement & Reporting Act as the operational escalation point for infrastructure services. Partner with Service Delivery Managers and client stakeholders to address service issues, improvements, and reviews. Share weekly/monthly reports on SLA performance, ticket trends, RCAs, and improvement actions. Process, Compliance & Service Improvement Ensure compliance with ITIL best practices for Incident, Change, Problem, and Configuration Management. Maintain up-to-date SOPs, runbooks, and operational documentation. Lead or support automation, optimization, and self-heal initiatives to improve operational efficiency. Ensure audit readiness, security policy compliance, and DR process adherence. Required Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. 5+ years of IT infrastructure experience, with at least 2–3 years in a leadership role managing 24x7 support teams. Strong knowledge in following areas: Network (Routing, Switching, VPN, Firewalls) Citrix (Virtual Apps & Desktops, ADC/NetScaler) Backup (Veeam, Commvault, NetBackup) Storage (NetApp, Dell EMC, HPE) Experience with ITSM tools (ServiceNow). Good understanding of monitoring platforms (SolarWinds, Logic Monitor, PRTG, etc.). Preferred Certifications: CCNA/CCNP, Citrix CCA/CCP-V, Veeam VMSP/VMTSP, ITIL Foundation, NetApp NCDA/NCIE Key Competencies: Strong leadership and communication skills. Ability to work under pressure and manage teams in a 24x7 operational support model. Strong analytical mindset with a proactive approach to service improvement. Experience in hybrid environments (on-prem + Cloud preferred). Familiarity with Automation and AIOps tools. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com
Posted 3 weeks ago
0.0 years
1 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hiring for our clients Outlook Config OS Installation,Configuration &Troubleshoot issues. Knowledge in Ticketing Tools,DNS,DHCP,AD Any Graduate Only Freshers Sal : 20k - 35k Intersted Call Indu HR: 9985586352 Required Candidate profile Immediate Joiner FRESHERS ARE WELCOME Training will be provided Good Communication Quick Learner Team Worker Only Male Candidate Career Gap& Arrears also acceptable
Posted 3 weeks ago
0.0 years
1 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hiring for our clients Outlook Config OS Installation,Configuration &Troubleshoot issues. Knowledge in Ticketing Tools,DNS,DHCP,AD Any Graduate Only Freshers Sal : 20k - 35k Intersted Call Gayathir HR: 8792677417 Required Candidate profile Immediate Joiner FRESHERS ARE WELCOME Training will be provided Good Communication Quick Learner Team Worker Only Male Candidate Career Gap& Arrears also acceptable
Posted 3 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... You'll be part of the "Verizon Global Infrastructure (VGI), Network & Information Security” group working on security and automation tools to protect against cyber threats within the VGS Technology organization. You will work with a team of cybersecurity engineers with network & infrastructure background, threat intelligence analysts and risk management personnel to align common technologies and practices that fortify our applications, systems, IT network and infrastructure. Some of your daily responsibilities would be the following. Network Security Governance Implementing network governance frameworks and policies. Establish standards for network architecture, design, and security Conducting regular network risk assessments and vulnerability scans Identifying, implementing and operationalizing metrics, dashboards, scorecards, and tracking to consistently measure the current state of cybersecurity across VGS Network, leveraging industry best practices and standards where possible Ensuring effectiveness and coverage of the Security Policies and Controls of VGS Network, prioritizing by risk level Installing ownership and accountability for security-based metrics and drive increased maturity, visibility, and subject-matter expertise for all segments Developing action plans jointly with all stakeholders to remediate deviations, providing necessary support to close on all key items Championing a highly collaborative work model with an aptitude of building and maintaining relationships across different teams at multiple senior levels, internally and externally Developing awareness, training & compliance programs focused on Network Cybersecurity practices, leveraging the Mavens program - a team of security professionals who facilitate adoption of security by design Ensuring Security posture of VGS Network, e.g., access management, vulnerabilities remediation, etc. Coordinating necessary activities with our VCS Cybersecurity organization: pen testing, incident response, data collection, etc. Identifying and evaluating potential threats and vulnerabilities. Develop mitigation strategies and track remediation efforts What We’re Looking For... You'll need to have: Bachelor’s degree or four or more years of work experience. Four or more years of relevant work experience. Experience in Security, IT, and/or Network. Understanding of network fundamentals, switching, routing protocols, load balancers, web proxies, firewalls and software defined networking solutions. Understanding of security fundamentals Confidentiality, Integrity, Availability, access control, Authentication, Authorization, Auditing secure design concepts like Experience in design and implementation of network security solutions like firewalls, intrusion detection and prevention systems, VPN, web proxies etc using vendor products like Cisco, Juniper, Checkpoint, Palo Alto etc Knowledge of IT governance frameworks and standards (e.g., COBIT, ITIL) Relevant certifications such as CISSP, CISM, CRISC or CompTIA Security+ Experience working on IT ticketing systems like JIRA, Service Now and ability to partner and collaborate with other teams in the organization Experience with hosting security awareness campaigns, gamification and bug bounty programs will be an added advantage Strong analytical problem solving, communication and interpersonal skills Passion to stay abreast with emerging technologies, network security trends, tools and techniques. Even better if you have one or more of the following: Master’s degree in cybersecurity, network, engineering, computer science or related field. Ability to thrive in a dynamic environment while managing multiple high-priority projects. Industry relevant security certifications Security+, OSCP, CEH, CISSP, GIAC, etc Strong expertise in at least one operating system Window or Linux. Cloud relevant certifications CCSP, CCSK Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.
Posted 3 weeks ago
5.0 - 8.0 years
22 - 27 Lacs
Bengaluru
Work from Office
About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. We are looking for a Staff Software Development Engineer to our Shared Platform Services team. Reporting to the Sr. Manager Software Engineering, you'll be responsible for: Contributing, Leading and Expanding automation coverage and infrastructure to improve the quality and efficiency of testing Leading and contributing to the functional, system and automation testing of various features and solutions of the Zscaler Defining cloud deployment procedures and monitors/alerts for the features and work with the cloud deployment team for the implementation What We're Looking for (Minimum Qualifications) 4-7 years of experience in Quality Domain - speciality in a networking and security environment preferred Well versed with testing an application hosted on cloud at scale is a prerequisite - should have working knowledge and experience of web applications hosted on cloud Strong networking skills on all the layers and well versed with TCP, UDP, ICMP protocols and Security protocols likeTCP/IP, IPv4/IPv6, HTTP/HTTPS, SSL/TLS Expertise in Scripting Languages like Python, TCL, Expect, etc In-depth knowledge of linux/Mac and windows OS What Will Make You Stand Out (Preferred Qualifications) Experience setting testbeds in a Virtualization environment is desirable Knowledge of Active Directory, VPN clients is a plus #LI-HYBRID #LI-GL2 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Greetings from TATA Consultancy Services Job Openings at TCS Skill : Network Pre-Sales Solution Architect Exp range : 8-12 YEARS Role : Permanent Role Job location :PAN INDIA(Anywhere in india) Current location : Anywhere In India Pls find the Job Description below. Network Pre-Sales Solution Architect Experience in Network solutions (Presales) and have worked on RFP/RFI / proactive engagements. Good Understanding of different Network vendor products and ability to choose the right match for customer requirement based on technology and perform cost impact analysis. Preferrable experience in working with multiple OEM vendors on creating the design, BoM, Cost estimations. Able to create Pre-Sales solution response in word document, PPT and explain clearly to customer on reasons for proposed solution. Have analytical skills to understand Customer pulse on requirements, goals, expectations and perform solution with proper business case justification and winning approach. Must have worked in Network operations and network implementations for Organizations. Have hands-on experience on the Network devices such as Routers, Switches, Wireless and Network Authentications, Remote Access VPN, Firewalls, IPS/IDS, Load Balancer, Network Management tools, public cloud Network, Preferable experience in designing the Network solutions for new Datacenter build, new office site build. Must have effective communication and presentation skills. Candidates with experience preferable on Load balancers, Firewalls, NMS & OEM Native Tools, DDI, Network Automation & Orchestration, Firewall, IPS, IDS, Application Delivery Controller, WAN sizing, SDN, SDWAN SD Lan, Cloud Networking, Network SaaS solutions etc. Candidates who worked on RFX deals for Fortune 500 Global customers and converted that opportunity to positive would be given preference. Have strategic decisions making skills. Basic knowledge on Cloud Network skills and should be able to collaborate with different internal teams like Compute, Workplace, Public Cloud, Private Cloud, Transition team, Security Team etc. Work closely with Enterprise Solution architect and Sales/Customer focus team to understand customer objective to win the deals. Certifications from leading Networking vendors preferable. Job Deliverables: Work on RFP/RFI/RFQ/proactive engagements to create winnable solution by collaborating with stakeholders. Work with Network vendor products and choose the right match for customer requirement based on technology and cost impact analysis. Create Pre-Sales solution response in based on customer ask (like document, PPT, excel etc.) and explain clearly to customer on reasons for proposed solution. Effectively present solutions to customer. Work closely with Enterprise Solution architect, Onsite Business Development team, Business Vertical stakeholders and Customer focus team to understand their objective and create the solution. Create Business Case, Value add differentiators to win the deal. Thanks & Regards Priyanka Talent Acquisition Group Tata Consultancy Services
Posted 3 weeks ago
6.0 years
0 Lacs
Delhi, India
On-site
Job Summary: We are seeking an experienced and highly skilled IT Security Lead to spearhead our cybersecurity initiatives, with a primary focus on managing and optimizing our Sophos perimeter security and Trend Micro endpoint and email security platforms, while also ensuring the continuous adherence to and improvement of our ISO 27001 Information Security Management System (ISMS). The ideal candidate will be a hands-on technical expert, a proactive problem-solver, a strong leader, and a meticulous practitioner of security best practices and compliance. Key Responsibilities: Information Security Management System (ISMS) & ISO 27001 Compliance: Lead the ongoing maintenance, operation, and continuous improvement of the organization's ISO 27001 certified Information Security Management System (ISMS). Develop, review, and update information security policies, procedures, and guidelines in alignment with ISO 27001 requirements. Conduct internal audits and facilitate external audits related to ISO 27001, ensuring all non-conformities are addressed and resolved efficiently. Manage the information security risk assessment and treatment process, identifying, analyzing, and mitigating risks in accordance with the ISMS. Oversee the implementation and effectiveness of ISO 27001 Annex A controls across the IT environment. Promote a security-aware culture through regular training and awareness programs for all employees, aligned with ISO 27001 principles. Maintain accurate and complete documentation for all ISMS processes, controls, and records. Sophos Perimeter Security Management: Administer, configure, and optimize Sophos Firewall/UTM devices (e.g., Sophos XG Firewall, Sophos Central Firewall Management), including rule sets, policies, SDWAN,VPNs (IPsec, SSL VPN), and network segmentation. Implement and manage advanced threat protection features such as Intrusion Prevention Systems (IPS), Intrusion Detection Systems (IDS), Sandboxing, Web Filtering, and Application Control within the Sophos ecosystem. Monitor and analyze network security events, logs, and alerts from Sophos platforms to identify and respond to threats effectively. Perform regular health checks, performance tuning, and firmware upgrades for Sophos perimeter devices. Trend Micro Endpoint & Email Security Management: Administer, deploy, and manage Trend Micro endpoint protection platforms (e.g., Apex One, Vision One Endpoint Security) across all organizational endpoints (desktops, laptops, servers). Configure and fine-tune endpoint security policies, including antivirus, anti-malware, ransomware protection, device control, data loss prevention (DLP), and vulnerability protection/virtual patching. Manage and monitor Trend Micro Email Security solutions (e.g., Cloud App Security, Hosted Email Security) to protect against advanced threats like phishing, spam, business email compromise (BEC), and malware. Oversee the centralized management, reporting, and incident response for Trend Micro products. Ensure timely security updates and signature deployments for all Trend Micro agents. Incident Response & Threat Management: Lead security incident response efforts, from initial detection and analysis to containment, eradication, recovery, and post-incident review, leveraging insights from Sophos and Trend Micro. Conduct proactive threat hunting and forensic analysis using security tools and threat intelligence. Analyze security alerts, logs, and vulnerability reports to identify potential breaches, anomalous activities, and emerging threats. Develop and refine security incident response plans and escalation procedures, integrating them with the ISMS. Security Operations & Best Practices: Identify security gaps, perform comprehensive threat and risk assessments, and propose effective mitigating measures. Oversee vulnerability management activities, including regular scanning, assessment, and remediation of identified vulnerabilities. Collaborate with IT infrastructure and application teams to ensure security is integrated into all stages of the system development lifecycle (SDLC) and IT operations. Stay abreast of the latest cybersecurity threats, vulnerabilities, technologies, and regulatory changes. Qualifications: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. 6+ years of progressive experience in IT Security, with at least 2+ years in a lead or senior role. Demonstrable expert-level knowledge and hands-on experience with: Sophos Perimeter Security solutions: Sophos Firewall/UTM (XG Firewall, SG UTM), including extensive experience with IPS/IDS, ATP, Web Filtering, SDWN, VPNs, and Sophos Central management. Trend Micro Endpoint Security: Trend Micro Apex One, Deep Security, or similar endpoint protection platforms, covering advanced threat protection, device control, DLP, and centralized management. Trend Micro Email Security: In-depth experience with Trend Micro Email Security solutions for inbound/outbound email protection, including anti-spam, anti-phishing, and advanced malware detection. Proven experience in implementing, maintaining, and auditing an Information Security Management System (ISMS) in accordance with ISO 27001 standards. Strong understanding of network protocols (TCP/IP, HTTP/S, DNS), routing, switching, and common network security concepts. Proficiency in security risk management frameworks and methodologies. Experience with Security Information and Event Management (SIEM) platforms. Excellent analytical, problem-solving, and organizational skills. Strong written and verbal communication skills, with the ability to articulate complex security concepts and ISO 27001 requirements to technical and non-technical audiences. Proactive, independent, resourceful, and capable of working effectively in a team environment and leading security initiatives. Preferred Certifications (one or more highly desirable): ISO 27001 Lead Implementer (highly preferred) ISO 27001 Lead Auditor CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) Sophos Certified Engineer/Architect Trend Micro Certified Professional CompTIA Security+ CEH (Certified Ethical Hacker) About the company: SAEL Group has emerged with a bold vision of establishing world-class renewable assets spanning the solar and biomass sectors, with a steadfast commitment to ensuring stable profitability. We are utilizing agricultural waste as fuel to produce renewable power round the clock. We have the largest capacity of waste-to-energy generation. Already making strides in the renewable energy space, we aim to escalate our renewable capacity to 5 GW within the next 4-5 years by adding 100MW of new biomass and 600MW of new solar capacity annually. This ambitious endeavor aligns with the Government of India's vision to achieve 500 GW capacity from renewable energy sources by 2030. The SAEL Group is set to embark on a journey that combines organic and inorganic strategies, leveraging marquee investors and partners to realize our vision. At the forefront of this effort is SAEL Industries, the pivotal entity responsible for raising growth capital across various business segments. In addition to its overarching role, SAEL Industries is actively involved in Engineering, Procurement, and Construction (EPC) for the Group's upcoming renewable projects. Furthermore, it takes charge of the Operation and Maintenance (O&M) activities for both existing commissioned projects and those on the horizon. Through a comprehensive approach, SAEL Group is poised to make significant contributions to the Government's renewable energy targets, exemplifying our commitment to sustainable and impactful growth.
Posted 3 weeks ago
5.0 - 10.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Title - IT Exp - 5 - 10 years Location - Mumbai Key Responsibilities OIPL Data Center & IT Management Server & VM Management: Monthly monitoring and reporting of VMs. Disaster Recovery (DR): DR drills conducted semi-annually. System Maintenance: OS patching and firmware updates for RM3, STC servers, firewalls, and switches. Compliance & Coordination: Align with IT compliance and global IT policies. Conduct bi-annual local audits per policies. Ensure staff adherence to IT/security standards and manage IT inventory. Network & Vendor Management: Oversee office networks (RTS, DC/DR, local stations). Manage data center and network vendors. Handle RM3 VPN connectivity and troubleshooting with external teams. IT Asset Management: Manage employee laptops and mobile devices. Oversee IT equipment AMC contracts, renewals, and vendor negotiations.
Posted 3 weeks ago
0 years
2 - 3 Lacs
India
Remote
Network Infrastructure Management: o Configure, upgrade, and maintain managed & unmanaged switches (Cisco, TP-Link, etc.) o Monitor performance and troubleshoot issues across LAN, WAN, and VPN networks o Handle cabling, patching, and switch/router/firewall configurations Firewall & Security: o Configure and manage Fortinet (FortiGate) firewalls o Setup and maintain site-to-site and remote-access VPNs o Ensure network security, intrusion prevention, and access control policies are enforced Asset & Topology Maintenance: o Create and maintain up-to-date network topology diagrams o Track all hardware assets: switches, servers, security cameras, racks, and access points o Conduct routine audits and produce infrastructure documentation Server & Device Connectivity: o Ensure seamless connectivity between CCTV systems, production machines, and server racks o Liaise with IT team to ensure proper backup, IP management, and failover planning Cross-Site Coordination: o Manage the interconnection of main office and two plant locations o Perform site visits and emergency support as needed (travel required) Maintenance & Scaling: o Suggest upgrades and future-proofing of current infrastructure o Stay updated on new network technologies, licensing, and compliance Preferred Qualifications: Certifications like CCNA, Fortinet NSE, or CompTIA Network+ Exposure to industrial or factory environments is a plus Experience with network monitoring tools (e.g., PRTG, Nagios, Zabbix) Ability to train junior staff or field technicians when needed What We Offer: Stable and growing organization with large-scale projects Autonomy and ownership over critical infrastructure Travel allowance and field visit flexibility Competitive salary and performance incentives. Location: Primary: Hyderabad | Travel: Required to two other plant locations Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Posted 3 weeks ago
0 years
5 Lacs
Mohali
Remote
Hope you all are doing great..... dipoletechi .... is hiring candidates for the profile IT Support Executive Experience : 1yr - 4yrs Salary :- As Per Company Norms Location: Mohali, Phase 8b The Service Desk’s goals include: Providing a single point of contact for end-user issues Facilitating the restoration of normal service operation while minimizing impact to the end-user Delivering services within agreed-upon SLA’s Service Desk’s duties include but are not limited to: Provide remote and onsite desktop, laptop, server, and network problem management and resolution services to clients and end-users via Company’s communications and remote/on-site support solutions, processes, and procedures Identify, document, prioritize, troubleshoot, and escalate service requests per Company’s problem management and resolution processes and SLAs Perform proactive maintenance of client and end-user hardware, software, and services per Company’s established processes and best practices Perform routine server maintenance and health checks in line with documented maintenance schedules Check and remediate failed backup jobs and escalate to appropriate resources when necessary Monitor and respond to RMM alerts according to company priority and escalation protocols Coordinate with vendors for support, repairs, RMAs, or escalations as necessary for timely service delivery Maintain and pursue I.T. training competencies and certifications per Company’s established training schedule and requirements Maintain Company standards for client satisfaction, utilization, and compliance policies Utilize Company’s PSA and RMM solutions per Company’s established processes to deliver maintenance and problem management and resolution services to clients and end-users Interface with clients, end-users, and vendor support resources as needed to deliver services within established SLAs Maintain communication with all affected parties during problem management and resolution per Company’s established processes and procedures Competencies Required: PC/Laptop issues, IE, Windows, Workstation Software installs Resolve PC Internet connectivity issues Peripheral Device connectivity Smart phone email integration Virus Removal and Cleanup VPN connectivity, remote worker connectivity Email client connectivity support MS Office suite support Follow all scripts/procedures Restart services, verify log files, backup incident logging Deploy monitoring agents Remote troubleshooting Light dispatching Interfacing with vendors and manufacturer’s service support Basic server administration and maintenance Backup monitoring and basic remediation steps Alert interpretation and ticket generation from RMM systems Network monitoring Exceptional customer service and communication skills Assist project managers, engineers, and staff as needed Ability to acquire the following Certifications: MCTS (Windows 10) Day-to-Day Service Delivery The Service Desk Engineer’s daily duties are determined by their Service Desk Manager, whose responsibilities include managing the N-Central Monitoring Solution and the Service Desk, and ensuring proper prioritization and assignment of all Service Requests. Depending on staffing and client load, some engineers may be dedicated to N-Central monitoring and alert response. The scheduling of remote and onsite work is coordinated by the Service Manager or Dispatcher. The Service Manager is ultimately responsible for ensuring SLAs are maintained. A typical day includes: Logging in to the CRM and RMM systems Reviewing newly-assigned and open Service Requests Monitoring RMM alerts and addressing or escalating as appropriate Reviewing backup reports and remediating failed jobs or escalating as needed Performing server maintenance tasks and logging actions accordingly Working tickets in order of priority and within SLA requirements Contacting clients/end-users to collect issue details and begin resolution Documenting issue resolution steps and verifying user satisfaction Escalating issues that fall outside Tier I or SLA thresholds Following up on completed Service Requests within 24 hours to ensure resolution and customer satisfaction *Interested candidates can Share their resume at hr(at)dipoletechi.com *For more details call:- 9517770049 * References are highly appreciated. Job Type: Full-time Pay: Up to ₹500,000.00 per year Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: English (Required) Work Location: In person
Posted 3 weeks ago
0 years
0 Lacs
Delhi
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality. You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve. Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve. To thrive in this role, you need to have: Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools and ITSM processes. Strong planning skills, considering possible changes and circumstances. A strong work ethic, including the capacity to put in longer hours when necessary. Adaptability to changing environments. A client-focused approach, creating positive client experiences throughout their journey. The aptitude to communicate and work across different cultures and social groups. Excellent active listening skills, confirming understanding and seeking relevant information. A positive outlook and resilience under pressure. A bachelor’s degree in information technology/computing or equivalent experience. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 3 weeks ago
1.0 years
1 - 3 Lacs
Bengaluru
Remote
Location – Bangalore Area: Onsite End user device management: •Address hardware, operating system & software issues of computer systems. Office applications, basic business tools, authentication via active directory Network configuration management (LAN, Internet and Client VPN) Client-side security configurations (Firewall, Antivirus, DLP, VPN) Peripherals (printers, scanners) configurations support Scheduled proactive activities and patching support Client-side backup configurations support O/S support Windows (Especially Windows 10 & 11) O/S support Linux and MAC OS Basic Knowledge about Servers and server operating system. Different OEM/Vendor coordination for configuration, management, and maintenance Application infrastructure- client-side support (Email, Office) Maintain and update configuration documents Maintain assets inventory Maintain SLAs and do timely escalations. Report all incident/service/change requests in helpdesk tool. Provide after hour support in case of emergencies and occasional weekend maintenance. Co-ordination with Remote Team and provide onsite support for: Network and security devices Firewall, IPsec & SSL VPN management Switching & wireless infrastructure. Server and virtualization support. Understanding Roles & Responsibilities assigned Understanding Customer contracts & deliverable’s Technical knowledge Proficiency in following established process and tools Update ticket and worklog in Helpdesk Tool Update request status to customers. Update escalations to Service Delivery Manager (SDM). Task completeness and time taken to resolve the tickets Handling Tickets : Registering and updating of all tickets in helpdesk tool. Fulfilling of incidents and service requests. Completing tickets within SLA. Ensure quality in services provided. Update ticket and worklog in Helpdesk Tool Update request status to customers. Update escalations to Service Delivery Manager (SDM). Routine tasks fulfilling : Complete tasks as per schedules. Update and maintain schedules. Update ticket and worklog in Helpdesk Tool. Update documents. Maintain IT inventory & configurations : Update and maintain the inventory list. Update and maintain the configuration documents Maintain warranty and subscription details. Notify stake holders about renewals beforehand. Update in Helpdesk Tool / Assets Management Tools Report to customer. Process adherence : Follow customer and Soffit defined policies and procedures. Follow HR policies and process Follow proper attendance and leave reporting processes. Customer satisfaction : Professional Ethics Adhere to timelines and punctuality Workplace behaviour Customer feedback form Ticket based Customer feedback form Account based. Attendance. Competencies Required : Qualification: Graduate or above 1-3 years of total experience CompTIA A+, N+ MCP, MCSA, MCSE, CCNA Certification (Optional) Competence: Confidentiality Work Ethics Skills : Excellent troubleshooting skills Proven experience as a computer technician or similar role Exceptional organizing and time-management skills Very good communication abilities Windows 10 & 11 operating system management skills Linux OS management skill MAC OS management skill LAN – Wired & Wireless network management. Reporting Personality Traits: Committed & Professional Courteous Team Player Communication skill Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Shift: Day shift Work Days: Monday to Friday Application Question(s): Did you worked in the domains like Windows 10,11 and Hardware Troubleshooting? Are you an Immediate joiner? Experience: minimum: 1 year (Required) Location: Bangalore, Karnataka (Required) Work Location: In person
Posted 3 weeks ago
2.0 - 4.0 years
3 - 6 Lacs
Bengaluru
On-site
Job Information Date Opened 07/21/2025 Job Type Full time Industry IT Services City Bangalore North, Hyderabad State/Province Karnataka Country India Zip/Postal Code 560001 Job Description Responsibilities:- Strong communication skills, oral and written. Respond to requests for technical assistance by phone, email, chat. Enter and manage all incidents and problems in the incident management system and act as a liaison between users and technical escalation teams. Knowledge on Service Now ticketing tool Energetically follow-up on open incidents and provide status updates while carrying the ticket from its cradle to grave. Escalate problems (when required) to the appropriate teams. Maintain hygiene in ticket documentation, category selection and overall ticket quality. Identify and learn appropriate software and hardware used and supported by the firm. Where applicable, encourage users to use self-help resources and demo them on how to find answers on common issues or FAQs. 2-4 years of relevant experience in troubleshooting technical issues related to Desktops, laptops, mobile devices, Cisco Phones. In depth understanding of virtual computers hosted via ESX servers and experience in configuring and troubleshooting them. Understanding on Active Directory, Networking, Messaging and Hardware necessary. Advanced troubleshooting experience in Microsoft Office applications suite including Teams, O365. Experience in troubleshooting issues related to VPN, RSA SecurID, Corporate applications on Mobile devices through any MDM service. Experience in troubleshooting issues related to Cisco Phones, IP Phones, Jabber, Zoom. • Incident Management knowledge, experience with Turrets will be added advantage. • Extended working hours when business needs. Flexibility to work in rotational shifts and week offs. Ability to work under high pressure. Required MDM MOBILE DEVICES NETWORKING ACTIVE DIRECTORY CISCO Additional Skillsets RSA VENDOR MANAGEMENT VPN DOCUMENTATION ENGINEER INCIDENT MANAGEMENT LIAISON MASTER DATA MANAGEMENT MICROSOFT OFFICE STRONG COMMUNICATION SKILLS SYSTEMS ENGINEER TECHNICAL ASSISTA
Posted 3 weeks ago
0 years
5 - 7 Lacs
Chennai
Remote
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... You'll be part of the "Verizon Global Infrastructure (VGI), Network & Information Security” group working on security and automation tools to protect against cyber threats within the VGS Technology organization. You will work with a team of cybersecurity engineers with network & infrastructure background, threat intelligence analysts and risk management personnel to align common technologies and practices that fortify our applications, systems, IT network and infrastructure. Some of your daily responsibilities would be the following. Network Security Governance Implementing network governance frameworks and policies. Establish standards for network architecture, design, and security Conducting regular network risk assessments and vulnerability scans Identifying, implementing and operationalizing metrics, dashboards, scorecards, and tracking to consistently measure the current state of cybersecurity across VGS Network, leveraging industry best practices and standards where possible Ensuring effectiveness and coverage of the Security Policies and Controls of VGS Network, prioritizing by risk level Installing ownership and accountability for security-based metrics and drive increased maturity, visibility, and subject-matter expertise for all segments Developing action plans jointly with all stakeholders to remediate deviations, providing necessary support to close on all key items Championing a highly collaborative work model with an aptitude of building and maintaining relationships across different teams at multiple senior levels, internally and externally Developing awareness, training & compliance programs focused on Network Cybersecurity practices, leveraging the Mavens program - a team of security professionals who facilitate adoption of security by design Ensuring Security posture of VGS Network, e.g., access management, vulnerabilities remediation, etc. Coordinating necessary activities with our VCS Cybersecurity organization: pen testing, incident response, data collection, etc. Identifying and evaluating potential threats and vulnerabilities. Develop mitigation strategies and track remediation efforts What we’re looking for... You'll need to have: Bachelor’s degree or four or more years of work experience. Four or more years of relevant work experience. Experience in Security, IT, and/or Network. Understanding of network fundamentals, switching, routing protocols, load balancers, web proxies, firewalls and software defined networking solutions. Understanding of security fundamentals Confidentiality, Integrity, Availability, access control, Authentication, Authorization, Auditing secure design concepts like Experience in design and implementation of network security solutions like firewalls, intrusion detection and prevention systems, VPN, web proxies etc using vendor products like Cisco, Juniper, Checkpoint, Palo Alto etc Knowledge of IT governance frameworks and standards (e.g., COBIT, ITIL) Relevant certifications such as CISSP, CISM, CRISC or CompTIA Security+ Experience working on IT ticketing systems like JIRA, Service Now and ability to partner and collaborate with other teams in the organization Experience with hosting security awareness campaigns, gamification and bug bounty programs will be an added advantage Strong analytical problem solving, communication and interpersonal skills Passion to stay abreast with emerging technologies, network security trends, tools and techniques. Even better if you have one or more of the following: Master’s degree in cybersecurity, network, engineering, computer science or related field. Ability to thrive in a dynamic environment while managing multiple high-priority projects. Industry relevant security certifications Security+, OSCP, CEH, CISSP, GIAC, etc Strong expertise in at least one operating system Window or Linux. Cloud relevant certifications CCSP, CCSK Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.
Posted 3 weeks ago
3.0 - 6.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
VVDN has more than a decade of experience in Product Engineering & Manufacturing electronic solutions. We help customers steer their next-generation solutions with end-to-end design, development, and manufacturing – all under one roof. We offer a unique value proposition by being a one-stop-shop for our customers by offering complete hardware, software, mechanical, testing, prototyping, certification, and manufacturing services. Our main focus is to help customers with their next technology innovation in the space of 5G, Wireless, AI/ML on Vision-based solutions, IoT, Cloud & Apps. To enable the same, we have set up R&D centers, testing lab infrastructure, and world-class manufacturing facilities in India. VVDN’s India HQ is Global Innovation Park at Manesar, Gurugram, India and its North America HQ’s is located in San Jose, CA, USA. We help global customers across several regions including US, Canada, Europe, India, Vietnam, Korea, and Japan. Designation: Desktop Executive/ Desktop support engineer Experience: 3 - 6 Years Qualification: Any Graduate Location: Gandhinagar, Ahmedabad Job Responsibilities ● Provide first and second-level technical support to end users via phone, email, and remote tools like AnyDesk, TeamViewer, or Remote Desktop. ● Support VPN and remote access issues, including multi-factor authentication and connectivity problems ● Troubleshoot and resolve hardware, software, printer, and network connectivity issues. ● Log and manage incidents and service requests using ITSM/ticketing systems, ensuring SLA compliance. ● Receives and handles user requests for service, following agreed procedures (SOP’s). ● Install, configure, and upgrade desktops, laptops, operating systems, and authorized software applications. ● Document common issues and solutions to build internal knowledge base and SOPs. ● Assist in onboarding and offboarding employees, including device setup, access provisioning, and data transfers ● Support video conferencing tools and meeting room equipment (e.g., Zoom, Microsoft Teams, Google Meet). ● Coordinate with other IT teams for issue escalation, system upgrades, and infrastructure projects. ● Passing calls to a team of 2nd line support analysts if the problem is more complex. ● Arranging for a technician to visit the customer if a problem can’t be solved over the phone or by email ● Stay updated on new IT tools and technologies to improve service delivery. ● Maintain confidentiality and data integrity in handling sensitive user or business information.
Posted 3 weeks ago
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