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5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
We're looking for a Senior Network Engineer This role is Office Based, Pune Office Senior Network Engineer We see this as an exciting opportunity for someone who is proficient at managing all aspects of LAN/WAN network infrastructure including routers, switches, load balancers, and firewalls in both on prem and cloud environments. Reporting to the Associate Director, Network Engineering, this position will work closely with the Site Reliability Operations, Systems Engineering, and Software Development organizations in support of our state-of-the-art 24/7/365 production SaaS service offering. This critical position provides great visibility and individual growth potential for an ambitious IT professional but also requires proven experience with exponential growth on a global scale. You must be able to think creatively and work independently, presenting creative solutions to difficult networking problems. In this role, you will… Ideal candidate will have a strong networking background working with multiple vendors including Cisco, Palo Alto, Juniper, Arista, F5, A10, Brocade, and Meraki. Day-to-day operational support of network infrastructure and services maintaining, highly available, high performance data center network infrastructure involving multiple distributed systems in both on premise and cloud environments. Specific responsibilities include configuration, administration, upgrade and maintenance of network switches, routers, load balancers, and firewalls. Troubleshoot technical issues with other technical staff and end-users. Monitor and manage network security, traffic, and performance. Experience with several Network monitoring and administration tools: SolarWinds, Thousand Eyes, Panorama, New Relic, Grafana and Logic Monitor. Maintain Cornerstone’s global SaaS service ensuring all incidents are tracked and remediated, and changes are implemented under the auspices of Cornerstone’s policies and procedures. Develop documentation and diagrams supporting Standard Operating Procedure documents. Establishment of enterprise data network standards taking into account various in-flight initiatives. Managing medium to large scale public and private IP address schemes. Work with your team members and peer groups to ensure the security, availability, resiliency, and compliance with industry and regulatory requirements (ISO, SOC 1/2, FedRamp, PCI) in a fast-paced SaaS environment. Thorough understanding of network security aspects, common problems and solutions (ACL, firewall filtering, and VPN). You’ve Got What It Takes If You Have… In-depth knowledge and understanding of TCP/IP protocols, IP Addressing (DHCP, NAT, etc...), MPLS, VPN, VLANs, Load Balancing, and Wireless technologies. Proven experience in delivering network services and solutions in a mid-size or larger enterprise. CCNA level experience is required; CCNP certification or higher is preferred. 5- 8 years of network engineering in a datacenter environment. Experience with network change management control tools and policies. In-depth knowledge of OSPF and BGP routing protocols. L2/L3 switching on enterprise class hardware, including Arista, Cisco, Juniper, and Brocade switches and routers. Hands-on experience securing network environments with Palo Alto and Juniper Firewalls. F5 and A10 load balancers configuration and design principals. Must have extensive experience building scalable, highly available, mission critical network infrastructures. Excellent verbal and written communication skills. Team Leader, Team player, Dependable and Flexible. Deep analytical, interpersonal, organizational, communication & problem-solving skills. Security compliance experience as it relates to the network. Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Consideration for privacy and security obligations. Extra dose of awesome if you have… Virtualization experience a plus. ITIL Certification a plus. Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook !
Posted 3 weeks ago
10.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Company Description MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on the talent and energy of smart and driven people. MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications. Job Description Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading to a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment. About The Role We are looking for experienced Lead Network Engineers to support and enhance Strategy's global hybrid network infrastructure, including Azure, AWS, GCP, Stack , and Strategy physical office locations worldwide . You will play a critical role in designing, implementing, and maintaining secure, scalable, and resilient network environments that support both corporate and customer-facing systems. Key Responsibilities Design, deploy, and manage secure and high-performance network architectures across cloud platforms (AWS, Azure, GCP, Stack) and on-premises environments. Lead or contribute to the network setup and maintenance of global office locations, including WAN, LAN, VPN, SD-WAN, Wi-Fi, and firewall solutions. Ensure high availability, performance, and scalability of the network infrastructure. Implement and maintain cloud network connectivity (VPCs, ExpressRoute, Direct Connect, VPNs, Interconnects). Collaborate with Cloud, DevOps, Security, and IT teams to support new deployments and infrastructure initiatives. Perform network assessments, audits, and optimisations for cost, performance, and security. Monitor and respond to network incidents, ensuring minimal downtime and rapid recovery. Document network topologies, procedures, and changes in a clear and organised manner. Mentor junior engineers and participate in technical design reviews and planning sessions. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 10+ years of hands-on experience in enterprise network engineering. Proven expertise in designing and managing networks across AWS, Azure, and GCP. Experience with Stack (private cloud or custom infra) connectivity and integration. Strong knowledge of routing protocols (BGP, OSPF), VPN, firewalls, load balancers, and IPSec tunnels. Experience with office network setups, including switching, wireless (Cisco Meraki, Aruba, etc.), and internet failover solutions. Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, CloudWatch, Azure Monitor, etc.). Strong understanding of security best practices, zero trust architecture, and network segmentation. Preferred Qualifications Professional certifications such as CCNP, AWS Advanced Networking, Azure Network Engineer Associate, GCP Network Engineer. Experience with infrastructure-as-code tools (Terraform, Ansible). Experience working with global teams and managing multi-region deployments. Excellent communication, documentation, and cross-functional collaboration skills. Additional Information The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder Applicant will be working on EMEA hours for this role.
Posted 3 weeks ago
8.0 years
0 Lacs
Pune, Maharashtra, India
Remote
What You’ll Do Cisco seeks a Technical Consulting engineer and customer Delivery, to join some of the industry's brightest minds in developing and deploying today's most sophisticated Internet technologies. In this role, you will gain insight into the detailed functionality of Cisco products and partner with all distributed elements of the service chain. The ideal candidate demonstrates proficiency and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge and specialize. Role & Responsibilities ⁃ Works for worldwide customers within their own team or with other Cisco teams to address problems and improve future products ⁃ Solves reported product and network problems of moderate to high complexity ⁃ Efficiently utilize databases of existing issues, debugging tools, and simple or moderate lab simulations to analyze problems and identify solutions with a high level of customer happiness ⁃ Keeps up-to-date with the latest technology trends/products in order to deliver high-quality support to customers Who You’ll Work With ⁃ CX Technology Group, which will be a part of the CX India Theatre ⁃ As part of the CX Support Services team you will have the opportunity to work with some of our largest customers across various domains, support sophisticated service requests, and develop automation & Innovation projects in-house, within the security domain Who You Are ⁃ The Technical Consulting Engineer will have a working background in the Security domain ⁃ Should have technical knowledge/experience of Working on features like NAT, ALG, HA, IDS/IPS Or working on AAA technologies like RADIUS, TACACS, DOT1X Or working on VPN technologies like IKEv1, IKEv2, PKI, SSL VPN, NHRP, GRE over IPsec, Remote Access VPN Clients, etc ⁃ Good understanding of Cisco ISE architecture and policies along with R&S concepts ⁃ Deep understanding of OSI model & protocols like ARP, TCP, IP, DHCP, DNS, IPSEC, ISAKMP ⁃ Working knowledge of Wireshark & programming languages like Python ⁃ Experience in working in a Customer support environment with excellent customer handling skills ⁃ Logical problem-solving approach and analytical skills Minimum qualification ⁃ Bachelor’s or Master’s degree in engineering ⁃ A minimum of 8+ years of experience with Security Technologies preferably Cisco ⁃ A minimum of 6 years of experience in a Support environment with proven ⁃ Troubleshooting experience in sophisticated environments ⁃ Cisco Security Certifications (CCNA Security, CCNP Security, CCIE Security) would be an added advantage ⁃ Linux, VMware knowledge would be a plus ⁃ Experience in working on Cisco Products - IOS/IOS-XE routers, ASA, FTD etc would be a plus ⁃ Passion and proven ability to learn and work in a diverse team environment Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We adopt digital and help our customers implement change in their digital businesses. Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do - you can’t put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us!
Posted 3 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Role & responsibilities Design, implement and maintain the company's Cisco network infrastructure, including switches, routers, firewalls, and wireless access points . Provide Level 2 and Level 3 support for Cisco network devices, including troubleshooting and resolving network issues . Perform network monitoring and analysis to ensure optimal network performance and identify potential issues . Participate in network capacity planning and upgrade activities to ensure network scalability and reliability . Work with other IT teams and vendors to implement and maintain network security solutions, including firewalls, intrusion prevention systems, and VPNs . Develop and maintain network documentation, including network topology diagrams, IP address management, and configuration management . Participate in on-call rotation for after-hours support and emergency response. Preferred candidate profile Cisco certifications, such as CCNA, CCNP, or CCIE, are highly preferred Strong knowledge of Cisco networking technologies, including routing protocols (e.g., OSPF, BGP), switching technologies (e.g., VLANs, STP), and security technologies (e.g., ACLs, VPNs) Experience with network monitoring and analysis tools, such as SolarWinds, Wireshark, or PRTG
Posted 3 weeks ago
5.0 - 8.0 years
10 - 12 Lacs
Pune
Hybrid
The Key Skills Required. Hands-on experience in networking, routing, and switching technologies of 5 years and above. In-depth understanding of networking protocols such as IPSEC, HSRP, BGP, OSPF, RIPV2, 802.11, QoS), etc. Solid understanding of the OSI or TCP/IP model. Network Planning, Design and Implementation experience in HLD and LLD Throughout knowledge of IPv4/v6 migration techniques, policy languages Solid understanding of routing and switching products and technologies Experience with firewalls, internet VPNs, SDWAN, remote implementation, troubleshooting, and problem resolution. Experience in reverse engineering and problem solving Strong overall understanding of the technologies and platforms specific to a large cable and telecommunications operator. CCNA or CCNP certifications is a plus. Knowledge of ITIL and ITSM processes, like, SLA, Change/Release Management. Experience in using ticketing tools such as service now, remedy will be an added advantage. Excellent written and verbal communication skills. Should possess very good knowledge in the areas of : establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards design and implement new solutions and improve resilience of the current environment maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization undertake data network fault investigations in local and wide area environments using information from multiple sources secure network systems by establishing and enforcing policies, and defining and monitoring access support and administer firewall environments in line with IT security policy report network operational status by gathering and prioritizing information and managing projects upgrade data network equipment to the latest stable firmware releases configure routing and switching equipment, hosted IP voice services and firewalls provide remote support to on-site engineers and end users/customers during installation provide remote troubleshooting and fault finding if issues occur upon initial installation undertake capacity management and audit of IP addressing and hosted devices within data centers liaise with project management teams, third-line engineers and service desk engineers on a regular basis speak to customers via email and phone for initial requirement capture. Excellent troubleshooting problem solving and organizational skills Media Capacity Policy management & basic health checkup needs to be managed Monitor and resolve alerts Monitor system security
Posted 3 weeks ago
15.0 - 20.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Web Application Firewall (WAF) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary We are seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the administration of Palo Alto Firewalls, Web Application Firewalls (WAF), Bot Protection, Email Security, Endpoint Detection and Response (EDR), and IPS/IDS systems.You will be responsible for firewall policy tuning, VPN support, DNS and IDS/IPS signature management, bot defense rule enforcement, and email threat protection. A key part of the role involves proactively identifying and addressing security gaps, ensuring compliance with internal standards, and continuous improvement through regular audits, service reporting, and cross-functional collaboration.Roles and ResponsibilitiesFirewall OperationsAdminister and support enterprise firewall systems, with a focus on Palo Alto platforms.Perform policy tuning and propose enhancements based on incident trends and evolving threat landscapes.Manage IDS/IPS signature updates, including additions, deletions, and modifications.Support URL filtering configurations and enforcement.Provide operational support for VPN services and troubleshoot connectivity issues.Identify security gaps and recommend remediation strategies as part of continuous improvement.Conduct quarterly firewall rule audits and generate compliance reports.Maintain and update operational runbooks and documentation.Manage patching activities for firewall infrastructure.Deliver regular service performance reports and participate in incident/problem/change management processes.Troubleshoot firewall configuration issues, including backup/restore and application break-fixes.Bot Protection SupportManage bot protection policies and rules using Cequence.Configure appropriate logging levels for bot traffic analysis.Perform troubleshooting and incident support related to bot activity.Apply and validate standard and emergency rule requests.Perform regular signature updates to maintain bot defense effectiveness.DNS SecurityFine-tune DNS policies and implement domain-based filtering using Cloudflare.Monitor and report on DNS threats weekly/monthly, including actions taken.Ensure DNS configurations align with enterprise security posture and compliance requirements. Professional & Technical SkillsFirewall Operations:Policy tuning, rule optimization, VPN support, and quarterly audit reporting using Palo Alto; incident-driven configuration backup, restore, and break-fix troubleshooting.Threat Prevention & IDS/IPS:Signature lifecycle management (add/update/delete), URL filtering enforcement, and patch management aligned with incident trends and continuous improvement goals.Bot Protection:Policy and rule management, logging configuration, incident triage, and signature updates using Cequence Bot Defense; validation of standard and emergency rule requests.DNS Security:DNS policy fine-tuning, domain-based filtering, and weekly/monthly threat reporting using Cloudflare DNS.Operational Excellence:Service reporting, runbook maintenance, and change/problem/incident management across firewall and bot/DNS security layers.Tools & Platforms:Palo Alto, Cequence (Bot Defense), Cloudflare (DNS).Must-Have Skills: Strong hands-on experience with Palo Alto firewalls and associated security features.Proficiency with Cequence for Bot protection and Cloudflare for DNS security.Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering.Familiarity with ITIL-based incidents, problems, and change management processes.Ability to analyze logs and traffic patterns to identify anomalies and optimize rules.Experience with patch management, service reporting, and compliance audits.Strong documentation skills and attention to detail.Good-to-Have Skills: Exposure to cloud-based firewall deployments and hybrid network environments.Experience in automation or scripting for firewall operations and reporting.Familiarity with Service Now ITSM Tool Qualification 15 years full time education
Posted 3 weeks ago
15.0 - 20.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot problems, ensuring that systems operate smoothly and efficiently, and contributing to the overall success of the organization by maintaining high service standards and reliability. Roles & Responsibilities:- 58 years of experience in cloud and enterprise networkingStrong background in cloud-based and on-premises network environmentsHands-on experience with Azure Cloud (VNets, VPNs, gateways, security groups)Familiar with cloud monitoring, automation, and configuration toolsExperience maintaining performance, security, and availability in cloud infrastructureProficient in LAN/WAN architecture, VLANs, IP addressing, DNS, and DHCPSkilled in managing hybrid cloud networks (on-prem + cloud)Strong understanding of Layer 2/3 networkingProficient in OSPF, BGP, and network troubleshootingExperience with Palo Alto, Fortinet, Cisco ASA/Firepower, Juniper SRX, Check PointKnowledge of NAT, firewall rules, and perimeter security policies Professional & Technical Skills: - Experience with F5 BIG-IP, Fortinet FortiADC, Citrix ADC (NetScaler)Understanding of SSL offloading, health checks, and failover setupsStrong troubleshooting and analytical skillsEffective communication and documentation skillsPreferred certifications:Azure Network Engineer Associate, CCNP, or equivalent Additional Information:- The candidate should have minimum 5 years of experience in Firewall Architecture.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
15.0 - 20.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary We are seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the administration of Palo Alto Firewalls, Web Application Firewalls (WAF), Bot Protection, Email Security, Endpoint Detection and Response (EDR), and IPS/IDS systems.You will be responsible for firewall policy tuning, VPN support, DNS and IDS/IPS signature management, bot defense rule enforcement, and email threat protection. A key part of the role involves proactively identifying and addressing security gaps, ensuring compliance with internal standards, and continuous improvement through regular audits, service reporting, and cross-functional collaboration.Roles and ResponsibilitiesFirewall OperationsAdminister and support enterprise firewall systems, with a focus on Palo Alto platforms.Perform policy tuning and propose enhancements based on incident trends and evolving threat landscapes.Manage IDS/IPS signature updates, including additions, deletions, and modifications.Support URL filtering configurations and enforcement.Provide operational support for VPN services and troubleshoot connectivity issues.Identify security gaps and recommend remediation strategies as part of continuous improvement.Conduct quarterly firewall rule audits and generate compliance reports.Maintain and update operational runbooks and documentation.Manage patching activities for firewall infrastructure.Deliver regular service performance reports and participate in incident/problem/change management processes.Troubleshoot firewall configuration issues, including backup/restore and application break-fixes.Bot Protection SupportManage bot protection policies and rules using Cequence.Configure appropriate logging levels for bot traffic analysis.Perform troubleshooting and incident support related to bot activity.Apply and validate standard and emergency rule requests.Perform regular signature updates to maintain bot defense effectiveness.DNS SecurityFine-tune DNS policies and implement domain-based filtering using Cloudflare.Monitor and report on DNS threats weekly/monthly, including actions taken.Ensure DNS configurations align with enterprise security posture and compliance requirements. Professional & Technical SkillsFirewall Operations:Policy tuning, rule optimization, VPN support, and quarterly audit reporting using Palo Alto; incident-driven configuration backup, restore, and break-fix troubleshooting.Threat Prevention & IDS/IPS:Signature lifecycle management (add/update/delete), URL filtering enforcement, and patch management aligned with incident trends and continuous improvement goals.Bot Protection:Policy and rule management, logging configuration, incident triage, and signature updates using Cequence Bot Defense; validation of standard and emergency rule requests.DNS Security:DNS policy fine-tuning, domain-based filtering, and weekly/monthly threat reporting using Cloudflare DNS.Operational Excellence:Service reporting, runbook maintenance, and change/problem/incident management across firewall and bot/DNS security layers.Tools & Platforms:Palo Alto, Cequence (Bot Defense), Cloudflare (DNS).Must-Have Skills: Strong hands-on experience with Palo Alto firewalls and associated security features.Proficiency with Cequence for Bot protection and Cloudflare for DNS security.Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering.Familiarity with ITIL-based incidents, problems, and change management processes.Ability to analyze logs and traffic patterns to identify anomalies and optimize rules.Experience with patch management, service reporting, and compliance audits.Strong documentation skills and attention to detail.Good-to-Have Skills: Exposure to cloud-based firewall deployments and hybrid network environments.Experience in automation or scripting for firewall operations and reporting.Familiarity with Service Now ITSM Tool Qualification 15 years full time education
Posted 3 weeks ago
8.0 - 13.0 years
10 - 15 Lacs
Chennai
Work from Office
About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member s performance objectives as outlined by the Team Member s immediate Leadership Team Member. Role Overview: The Manager will lead and manage 24x7 cybersecurity and SOC operations, ensuring round-the-clock protection of the organizations critical infrastructure. This role demands deep expertise in network security, threat detection, and incident response , while also managing a team working in rotational shifts. Key Responsibilities: Oversee end-to-end SOC operations , including real-time monitoring, incident triage, and escalation. Lead network security strategy and governance including firewalls, intrusion detection/prevention systems (IDS/IPS) , and VPN infrastructure. Manage and mentor a 24x7 cyber defense team, ensuring effective shift coverage and performance. Drive threat intelligence integration and lead response to advanced persistent threats. Conduct regular audits, vulnerability assessments, and penetration tests. Ensure compliance with relevant cybersecurity regulations and frameworks (e.g., ISO 27001, NIST, HIPAA). Collaborate with IT, Risk, and Compliance teams for coordinated risk mitigation. Requirements: 8+ years in cybersecurity, with 3+ years in a leadership role. Experience running or managing a 24x7 SOC . Strong expertise in SIEM tools , threat detection, and mitigation strategies. Relevant certifications: CISSP, CISM, CEH , or equivalent. Excellent leadership and communication skills. PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Posted 3 weeks ago
12.0 - 17.0 years
7 - 11 Lacs
Mumbai
Work from Office
B2. Primary Roles & Responsibilities: Network Security Architecture & Design: Lead the design, implementation, and optimization of robust, scalable, and secure network architectures for enterprise and data center environments. Develop and maintain network security policies, standards, and procedures in alignment with industry best practices and compliance requirements. Conduct security assessments and vulnerability analyses of existing network infrastructure, recommending and implementing remediation strategies. Operations & Troubleshooting: Provide expert-level operational support and troubleshooting for complex network security issues, ensuring minimal downtime and business continuity. Manage and maintain various network security devices and platforms including, but not limited to, Firewalls (Next-Gen and traditional), Intrusion Prevention Systems (IPS), Web Application Firewalls (WAF), VPN gateways, Load Balancers, and Network Access Control (NAC) solutions. Monitor network security performance, health, and capacity, implementing proactive measures to prevent issues. Customer Relationship Management: Serve as a primary technical point of contact for key customers, understanding their unique security needs and translating them into technical solutions. Team Leadership & Mentorship: Lead and mentor a team of network engineers, fostering skill development, knowledge sharing, and adherence to best practices. Participate in the recruitment and training of new team members. Project Management & Delivery: Lead and execute network security projects from inception to completion, ensuring timely delivery within scope and budget. Innovation & Continuous Improvement: Stay abreast of the latest trends, threats, and advancements in network security technologies and methodologies. Drive continuous improvement initiatives within the network security domain. B3. Expected Experience and Expertise 12+ years of hands-on experience in designing, implementing, and managing complex network security solutions in enterprise-level environments. Deep expertise in various firewall technologies (Palo Alto, Fortinet, Cisco, Check Point), including policy management, VPN configuration, advanced threat prevention features (IPS, URL Filtering, WildFire/Sandbox, AV). Strong understanding and experience with Intrusion Prevention Systems (IPS) and their deployment and tuning. Proficiency with VPN technologies (IPSec, SSL VPN) for site-to-site and remote access connectivity. Hands-on experience with Load Balancers (e.g., F5 BIG-IP LTM/ASM, NetScaler) and Web Application Firewalls (WAFs) . Experience with Network Access Control (NAC) solutions (e.g., Cisco ISE, Aruba ClearPass). Solid understanding of routing and switching protocols (OSPF, BGP, EIGRP, VLANs, STP, etc.) and their security implications. Experience with DDoS mitigation techniques and solutions . Working knowledge of cloud security principles and experience with security controls in AWS, Azure, or GCP. B4. Certifications Nice-to-Have Palo Alto Networks Certified Network Security Engineer (PCNSE): Essential for hands-on expertise with Palo Alto Networks Next-Generation Firewalls, a widely used platform. Fortinet Certified Network Security Expert (FCX / NSE 8) OR Fortinet Certified Network Security Professional (NSE 7): Demonstrates expert-level proficiency with Fortinet security products, particularly FortiGate firewalls and the Fortinet Security Fabric. Check Point Certified Security Master (CCSM) OR Check Point Certified Security Expert (CCSE): Indicates high-level proficiency with Check Point security solutions. B5. Leadership skills Team player Able to lead a team
Posted 3 weeks ago
6.0 - 11.0 years
7 - 10 Lacs
Noida
Work from Office
Job Summary/Objective: Set up & Maintain On-premises Active Directory, Azure Hybrid Cloud Infrastructure Windows Administration on VMWARE/Hyper-V in Datacenter & Backup Administrator Skills: On-premise Active Directory Administrator & ADFS Administration Configure and manage Microsoft Intune for MDM and MAM Support hybrid Azure AD joined and Azure AD joined devices. Manage synchronization between on-premises Active Directory and Azure AD using Azure AD Connect. Window Server Administration in Data Center patching via WSUS or configuration management tools SCCM/Manage Engine Proficient PowerShell Scripting /.NET Programming Experience on VMWARE, Hyper-V Admin & Backup Tools, Work Experience on Azure Security Centre, Azure Defender, and Azure Sentinel (nice to Have) Work Experience in ISO27001/SOC2/GDPR Compliant Organization(Nice to Have) Good Document writing Skill on Microsoft Excel & PowerPoint Preparation Certifications: Exam AZ-800: Administering Windows Server Hybrid Core Infrastructure Exam AZ-801: Configuring Windows Server Hybrid Advanced Services SC-300: Microsoft Identity and Access Administrator Experience: Relevant 6 Years Personal attributes: Good Communication skills specially written, Excel and PowerPoint Preparation Team Leader, Effectively articulation of ideas, convey information. Addresses customer inquiries or issues promptly & professionally. Clear and concise communication is essential for understanding requirements & expectations. Work Environment : 5 Days in-office working, Posting at Faridabad/Greater Noida, May have to travel Chennai & Overseas Azure Intune & AD Admin Activities: Implement identity and access management solutions using Azure Active Directory (Azure AD). Manage and maintain the Azure Active Directory (Azure AD) environment. Create, modify, and delete user accounts, groups, and roles. Manage synchronization between on-premises Active Directory and Azure AD using Azure AD Connect. Implement and manage identity and access management (IAM)policies, including role-based access control (RBAC) and conditional access policies to enforce the principle of least privilege. Configure and manage Microsoft Intune for MDM and MAM. Create and deploy configuration profiles, compliance policies, app protection policies, and conditional access. Package and deploy line-of-business and store apps using Win32, MSIX, or Microsoft Store for Business. Integrate Intune with Azure AD, Microsoft Defender for Endpoint, and Autopilot for device provisioning. Implement Windows Autopilot for seamless out-of-the-box provisioning and enrolment. Monitor device compliance, remediate issues, and generate reports. Enforce security baselines, BitLocker encryption, antivirus and firewall policies. Troubleshoot Intune issues related to deployment, enrolment, or application distribution. Coordinate with security, network, and support teams to ensure endpoint protection and compliance. Support hybrid Azure AD joined and Azure AD joined devices. Maintain up-to-date knowledge of Intune and related technologies and apply best practices Integrate Azure AD with other cloud services and on-premises systems. Automate routine administrative tasks using PowerShell and other scripting tools. Manage single sign-on (SSO) configurations and integrate with external identity providers. Generate and analyse reports on user activities, access patterns, and security incidents. Assist with onboarding and offboarding processes to ensure proper access management. Work closely with IT, security, and development teams to implement and manage Azure AD solutions. Azure Network Admin Activities: Design and implement Azure network solutions, including virtual networks, subnets, network security groups (NSGs), and routing configurations. Manage and maintain azure network services such as Azure VPN Gateway, Azure ExpressRoute, Azure Firewall, Azure Load Balancer, and Azure Traffic Manager. Monitor network performance and troubleshoot network-related issues to ensure optimal performance and availability. Implement and manage network security measures, including firewalls, intrusion detection/prevention systems (IDS/IPS), and security policies. Conduct regular network assessments and audits to ensure compliance with industry standards and best practices. Azure Security Related Activities: Establish security policies, standards, and procedures for Azure environments. Conduct risk assessments and vulnerability analyses to identify potential threats. Design secure architectures for Azure cloud solutions, including network, application, and data security. Design and implement secure hybrid cloud solutions, integrating on-premises and Azure resources. Configure Azure security services, such as Azure Security Centre, Azure Defender, and Azure Sentinel, Azure Policy, Azure Blueprints Implement network security measures, including Azure Firewall, Network Security Groups (NSGs), and Virtual Private Networks (VPNs). Implement continuous monitoring and logging using Azure Monitor, Azure Log Analytics, and Azure Sentinel. Maintain comprehensive documentation of security policies, procedures, and configurations. Ensure compliance with regulatory requirements and industry standards (SOC2, GDPR, ISO 27001). Windows Server Admin Related Activities: Install, configure, and maintain Windows Server 2012/2016/2019/2022 systems. Manage Active Directory, DNS, DHCP, Group Policy Objects, and File/Print Services. Implement and support Failover Clustering and High Availability for business-critical services. Administer virtualized environments using Hyper-V and/or VMware vSphere. Ensure timely OS and software patching via WSUS or configuration management tools SCCM/Manage Engine Troubleshoot hardware, software, and performance issues, and perform root cause analysis. Design and maintain backup and disaster recovery solutions, including replication and restore testing. Collaborate with storage and network teams to maintain system performance and availability. Support hybrid integration with Azure AD, Intune, Microsoft Endpoint Manager, or MECM/SCCM (as applicable). Other Tasks: Identify potential risks or issues before they escalate Dealing with Customers for issues Embrace change, adapt quickly to shifting needs or conditions. Maintaining documentation of configurations, processes, and procedures Generating reports on performance, availability, and security metrics for management and compliance purposes Pay attention to details to ensure project requirements and deliverables are met accurately Review project documentation, monitor progress Work closely with diverse teams, stakeholders, and clients Provide Consultancy to the Customers
Posted 3 weeks ago
3.0 - 6.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Responsibilities: * Manage Linux servers, firewalls & VPNs * Ensure cybersecurity compliance * Oversee LAN/WAN networks & vendors * Collaborate with stakeholders on infrastructure strategy * Provide IT infra support & maintenance Health insurance Provident fund
Posted 3 weeks ago
8.0 - 10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Position: Sr Security Consultant (L3 Profile) Location: India, Pune Mode of work: Workfromoffice(Daily) Required Skillset 8 to 10 years of experience in cybersecurity, with extensive knowledge in Netskope Web, RBI, CASB, Email Security and DLP (Analyzing, Designing, Implementing, Configuring Troubleshooting) Experience in configuring PAC, URL Category configuration, Web Filtration and traffic management for both standard and custom traffic and Proxy services. Extensive knowledge and hands-on in Proofpoint Email Security enterprise bundle which includes TAP/TRAP and CLEAR. Good Understanding and experience in ATP, ADP and Advanced analytics and reporting Experience in Review, troubleshoot, and maintain DMARC, SPF, and DKIM records for email authentication. Practical experience related to LAN, WAN, WLAN, VLAN, DMVPN, VPN, and high availability/multipath/redundant routers, switches and firewalls in large data center environment. Preferability PALOALTO / FORTIGATE Firewalls. Knowledge in handling Network Security (SSL/TLS, VPNs, Firewall, WAF, IDS/IPS) Strong communication skills and the ability to work effectively with internal teams and external vendors Willingtotravelto client onsite on business demand Roles And Responsibilities Architecting, Implementing and supporting Netskope On-prem and Cloud proxy and appliances. Troubleshooting including engaging with end users and providing leadership on outage bridges Monitor in Netskope web security, RBI, CASB, Email Security and DLP for all the security groups for the project implementations. Document setup and maintain as built drawings as changes are made. Implementing and managing Proofpoint email security Solutions full entp bundle. Experience is implementing SSL/TLS, VPNs, AV, IDS/IPS in Firewalls (PaloAlto/FortiGate) Coordinate directly with End Customer / Vendor when required to troubleshoot the solution Tools Technology Experience Netskope Web Security Solutions (Primary) Firewall Implementations (PaloAlto / FortiGate) (Primary) Proofpoint Email Security implementation (Add-on) Forcepoint Web Security Solutions (Add-on) Note: Any additional skill set is an advantage Educational Qualifications Bachelor degree in Computer Science / Engineering or equivalently advanced industry certifications Additionally, Product certification in above solutions Certification Eligibility: Min two certification mandatory in tools technology category Expected Joining Date: At the earliest (Not more than a Month)
Posted 3 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
Gurugram
Work from Office
Setting-Up, Configuring & Automating DevOps activities Managing AWS Cloud Infrastructure (Provisioning / Alerting / Monitoring / DR etc) Putting out Documentation/Presentations on Architecture and Compliance Maintaining Systems Secure, Quick Turnaround for reported Vulnerabilities Creating Architecture Roadmap with Product and Management Teams Requirements Engineering Graduate (preferably computer science) with 3 to 5 years of experience with AWS Must have worked on Dev Ops including CI/CD (Jenkins, CircleCI etc) Must have experience in Environment Provisioning, Configurations & Deployment (Dev, QA, Prod) Must have worked with one of Databases (Postgresql, Mysql, Mariadb, Elastic Search/Solr etc) Strong Experience in Linux OS, computer networking & must have worked in shell scripting (bash/sh etc) Good to have automation of Code Quality tools like SonarQube Must have some experience in provisioning & maintenance of EC2 Instances, EBS Volumes Must have knowledge of setting up VPC, VPN and Subnets Must have configured Disaster Recovery (Backups, Restoration of Services and Data / Databases) Should have handled ELB (Elastic Load Balancer) (Routing) Familiarity or Experience with infra frameworks like Terraform, Ansible will be added advantage Current tech stack AWS Python and Django are our primary tools PostgreSQL as our database Apache Solr & Elasticsearch for search Angular, AngularJS, React and jQuery for client-side magic OS Ubuntu Linux, we love trying out new things and are open to adopting new tools/frameworks if their practicality for the job at hand can be proved
Posted 3 weeks ago
8.0 - 10.0 years
0 Lacs
Sadar, Uttar Pradesh, India
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience Knowledge & Skills Required: 8 to 10 years of experience in Networking Hands-on experience in Data Center, WAN and LAN/Wi-Fi – Design and build Hands-on experience in any Public Cloud Infrastructure (AWS, Azure, GCP, IBM) Hands-on experience in Network Virtualization Platforms like Cisco ACI and NSX-T Experience in creating LLD for network solutions for Cloud Networking, Data Center Networking. In depth knowledge in Load balancing techniques of F5 Competency in Security including Firewalling, VPN, Micro segmentation, IPS/IDS Hands on experience one of firewall – Palo Alto, Fortigate, Juniper or Checkpoint Comprehensive knowledge on IP routing protocols including BGP, OSPF Experience with Network Automation and Scripting Language like terraform, Ansible and Python Self-motivated and Pro-active in troubleshooting and identifying the issues Network Monitoring skills – Thousand eyes, Solar Winds, Splunk Relevant Degree or Experience Desired Certification Networking Certification – CCIE, CCNP or equivalent Firewall Certification – Palo Alto, Fortigate or Juniper Load Balancer certification – F5 Associate Level Cloud certification – AWS/ Azure/GCP Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 3 weeks ago
7.0 - 10.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About the Opportunity Operating in the information technology and network infrastructure sector, our organization is a pioneering leader in providing robust and secure connectivity solutions for diverse clientele. We focus on delivering reliability, performance, and security in network management by leveraging cutting-edge technologies and industry best practices. This is an exciting opportunity for professionals driven to ensure the seamless operation of on-site network systems in India. Role & Responsibilities Manage and maintain the organization s networks, including LAN, WAN, and VPN infrastructures ensuring optimal performance and uptime. Configure, install, and upgrade routers, switches, firewalls, and other network devices within an on-site environment. Monitor network performance, diagnose issues, and perform troubleshooting to quickly resolve outages and connectivity problems. Implement robust network security protocols and conduct regular audits to safeguard data and systems from vulnerabilities. Collaborate with IT support and engineering teams to design and deploy network solutions that meet evolving business requirements. Maintain comprehensive documentation of network configurations, changes, and maintenance procedures to support operational continuity and compliance. Skills & Qualifications Must-Have Bachelor s degree in Computer Science, Information Technology, or a related field. Proven experience in network administration, including configuring and maintaining routers, switches, and firewalls. Strong understanding of network protocols, LAN/WAN technologies, and VPN solutions. Hands-on experience with network monitoring tools and troubleshooting practices. Excellent problem-solving skills with the ability to quickly diagnose and resolve network issues. Preferred Industry certifications such as CCNA, CCNP, or equivalent. Familiarity with virtualization, cloud networking, and software-defined networking (SDN) environments. Benefits & Culture Highlights Opportunity to work with leading-edge network technologies in a dynamic IT environment. Collaborative and growth-focused culture fostering continuous learning and career advancement. Competitive compensation package and on-site work benefits in India. If you are a proactive Network Administrator with a passion for optimizing network performance and ensuring secure connectivity, we encourage you to apply and join our forward-thinking team.
Posted 3 weeks ago
2.0 - 5.0 years
4 - 6 Lacs
Gurugram
Work from Office
Key Responsibilities -- - Install, configure, and maintain physical and virtual servers, including Windows and Linux. - Manage Active Directory, DNS, DHCP, GPO, Office 365 & Google Suite. - Ensure system security by implementing firewalls, antivirus, and patch management. - Troubleshoot system, network, and application issues for end-users. - Oversee backup and disaster recovery planning for on-premises infrastructure. - Support hardware, software, and network devices (routers, switches, firewalls). - Implement access controls and security policies in alignment with IT best practices. - Operating System & Software patching - Configuration & management of service desk tools like Manage Engine, Zendesk, Jira etc. Required Skills -- - Expertise in Windows Server, Active Directory, Group Policy, and Office 365. - Strong knowledge of networking, firewalls, VPNs, and endpoint security. - Experience with virtualization technologies (VMware, Hyper-V). - Hands-on experience with system monitoring and patch management. - Proficiency in scripting (PowerShell, Batch scripting).
Posted 3 weeks ago
2.0 years
5 - 6 Lacs
Chandigarh
On-site
Job Summary: We are seeking a skilled & motivated Platform Engineer to join our team. The ideal candidate will possess extensive experience in managing multiple cloud platforms (MuleSoft Cloudhub, Azure Cloud, AWS) and a variety of server technologies. The candidate should have understanding in automation, code repository management, and maintaining code quality through various tools. In this Role, Your Responsibilities Will Be: Collaborate with Service Manager/Solution Architect/Development/Platform to design, develop, implement, and optimize a complete end-to-end DevOps solution that transforms the organization at the enterprise level. Research, Develop, Maintain and Support Azure Cloud based services and solutions. Work with multiple Emerson Global Data Centre Teams like UNIX, VMWare, Storage, Backup, Network, Customer Solutions etc. and be able to provide timely/quality service to DSI customers. Proficient in administering Cloud based solutions on Azure, Oracle Integration Cloud Implement Infrastructure as Code using Terraform/Ansible to provision and maintain resources on Azure Cloud. Support and maintain the existing CI/CD pipelines on ADO. Build CI/CD pipelines for new Applications as per the requirements on Azure DevOps or Jenkins. Automate common, repeatable tasks at large scale to streamline operational procedures on various technology stacks within team. Research and evaluate tools for enrichment of DevOps tooling, build POCs and stay abreast of industry standard processes and contribute ideas for improvements in DevOps practices. Coordinate and be able to resolve issues across the entire stack - hardware, software, application and network. Work with vendor to resolve product issues Who You Are: You show a tremendous amount of initiative in tough situations; are exceptional at spotting and seizing opportunities. You observe situational and group dynamics and select best-fit approach. You make implementation plans that allocate resources precisely. You pursue everything with energy, drive, and the need to finish. You make implementation plans that allocate resources precisely. You pursue everything with energy, drive, and the need to finish. For This Role, You Will Need: 2+ years of expertise & skills in DevOps and Cloud Infrastructure Administration/Support. Must have worked on Mulesoft Platform. Must have experience on developing CI/CD pipelines using Jenkins/ADO/Any other CI/CD tool. Good exposure to Weblogic/Fusion Middleware Administration will be a plus. Must have good exposure to any one Cloud Platform like Azure, AWS, GCP etc. Good to have exposure on Azure DevOps. Must have experience on build tools like Maven/Npm, SCM tools like SVN/Git, Artefact Repository like Artifactory/Nexus/Archiva, and automated unit testing and code coverage using Junit, SonarQube/JaCoCo. Basic understanding of Networking concepts like VPN, Firewall, Proxy, DNS etc. Basic understanding of J2EE Application server i.e. Weblogic, JBoss, WebSphere Good understanding of Application and Infrastructure Security. Knowledge of TLS/SSL, Java Key Store and Managing Certificates is a must. Ability to perform JVM Heap/Thread Dump analysis. Ability to understand and analyze JVM Garbage Collection logs Exposure to Infrastructure as Code using Terraform/Ansible/PowerShell. Basic working knowledge of WLST/Python/Shell scripting is a must. Must have demonstrated ability to perform issue analysis and solving it with minimal support. Must understand basics about database systems, schema create, update, delete. Should be able to understand and write basic SQL commands. Must be a great teammate – Intra and Inter Team collaboration is a must for this position. Must be able to implement projects involving multiple teams with little supervision, must be proactive. Must be open to work during off hours/days as the need may arise. Preferred Qualifications that Set You Apart: Bachelor’s degree (B. Tech/B.E.) with a major in Computer Science, Information Systems Proven experience handling cloud platforms (Mulesoft Cloudhub, AKS, AWS). Proficiency with server management (Tomcat, WebLogic, SOA Suite, and others). Strong understanding of automation tools (Azure DevOps, Jenkins). Hands-on experience in code repository management (SVN, Azure Repositories, GitHub). Familiarity with code quality tools (SonarQube, SonarCloud). Linux/Shell Scripting Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. WHY EMERSON Our Commitment to Our People At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . ABOUT EMERSON Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! No calls or agencies please.
Posted 3 weeks ago
6.0 years
0 Lacs
Cochin
Remote
Role Summary We are looking for a seasoned Network Engineer currently in Kerala, with over 6 years of experience in network infrastructure, Azure networking, firewall administration, and secure connectivity. The candidate should be well-versed in FortiGate firewalls, Cisco routing/switching, and enterprise network security practices. Exposure to AWS is a plus but not mandatory. Key Responsibilities Design, configure, and manage enterprise-grade networks with an emphasis on Azure-based environments. Configure and administer FortiGate firewalls, Cisco ASA, and related security policies including VPN setup and management. Implement and troubleshoot network routing and switching protocols including BGP, OSPF, VLANs, and STP. Manage site-to-site and client VPN connections, ensuring secure and reliable remote access. Coordinate with cloud, infrastructure, and cybersecurity teams to maintain secure, scalable, and compliant networks. Monitor network performance using tools like SolarWinds, PRTG, or Azure Monitor, and proactively address potential issues. Document network designs, configurations, and topologies using tools such as Microsoft Visio. Ensure all network changes follow ITIL best practices and are aligned with SLAs. Assist in audit preparation and ensure network infrastructure complies with internal and regulatory security standards. Mentor junior network staff and provide escalated support for critical issues. Required Skills & Qualifications Minimum 6 years of experience in enterprise network administration. Strong hands-on expertise in Azure networking – including VNets, NSGs, VPN Gateways, Azure Firewall, and routing. Proficiency in FortiGate firewall deployment, VPN configuration, and centralized security policies. Experienced with Cisco ASA, Catalyst/Nexus switches, and Layer 3 routing protocols (OSPF, BGP, EIGRP). Understanding of IPSec, SSL VPNs, client and site-to-site VPNs. Working knowledge of ITIL frameworks and SLA management. Familiarity with basic scripting and automation using Python or Ansible is a plus. Excellent analytical, troubleshooting, and communication skills. Preferred Certifications CCNP (Enterprise or Security) – Good to Have Microsoft Certified: Azure Network Engineer Associate – Preferred Fortinet NSE 4/5 – Preferred AWS Certified Advanced Networking – Specialty – Good to have What We Offer Opportunity to work on secure enterprise and cloud network projects. Collaborative work environment with technical mentorship. Continuous upskilling and certification support. Competitive salary and growth path within the cloud and cybersecurity verticals. Chance to work with leading edge technologies and cross-functional teams. Apply Now Send your resume to careers@f9infotech.com Subject Line: Application for Network Engineer – Kochi Job Type: Full-time Benefits: Health insurance Provident Fund Work Location: In person
Posted 3 weeks ago
0 years
6 - 8 Lacs
Hyderābād
On-site
Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Lead Consultant – Cloud specialist role We are seeking a highly skilled and experienced Cloud Specialist – Lead Consultant to design, implement, and manage cloud infrastructure and solutions across public cloud platforms such as AWS, Azure, or GCP. The ideal candidate will have deep technical expertise in cloud architecture, automation, security, and best practices, along with the ability to lead client engagements, drive solution delivery, and mentor team members. Responsibilities Monitor cloud environments (Azure & AWS) using tools like CloudWatch, Azure Monitor, Datadog, Dynatrace, or similar. Lead the end-to-end design, implementation, and optimization of cloud infrastructure across AWS, Azure, or GCP platforms. Engage with stakeholders to assess current cloud infrastructure, define cloud adoption strategies, and architect secure, scalable, and cost-effective solutions. Drive infrastructure automation using Terraform, ARM, CloudFormation, or other IaC tools. Design and implement CI/CD pipelines using tools like Jenkins, GitLab CI, GitHub Actions, or Azure DevOps. Lead migration of on-prem workloads to the cloud using lift-and-shift or cloud-native approaches. Enforce cloud governance, compliance, and security controls including IAM, encryption, network security, logging, and monitoring. Collaborate with DevOps, Security, and Application teams to support modern deployment and release practices. Provide technical leadership, mentorship, and guidance to junior cloud engineers and consultants. Troubleshoot complex issues, conduct root cause analysis, and implement preventative solutions. Develop and maintain cloud architecture documents, standards, runbooks, and knowledge base articles. Stay current with emerging cloud technologies, trends, and certifications. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree in information technology, Computer Science, or a related field. Hands-on experience with AWS, Azure, or Google Cloud Platform (certification preferred). Strong expertise in Terraform, CloudFormation, or equivalent IaC tools. Experience with containerization and orchestration: Docker, Kubernetes, EKS/AKS/GKE. Proficiency in scripting (Python, Bash, PowerShell) and cloud automation. Deep understanding of cloud security best practices, identity/access management, and compliance (CIS, NIST, etc.). Experience in setting up and managing CI/CD pipelines. Good understanding of networking concepts (VPC, subnets, VPN, load balancing, DNS). Familiarity with tools like Ansible, Packer, Vault, Prometheus/Grafana, CloudWatch, Azure Monitor, or Stackdriver. Strong client-facing, consulting, and communication skills. Preferred Qualifications/ Skills AWS Certified Solutions Architect – Professional Microsoft Certified: Azure Solutions Architect Expert Google Cloud Professional Cloud Architect HashiCorp Certified: Terraform Associate Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 22, 2025, 6:40:50 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time
Posted 3 weeks ago
0 years
6 - 8 Lacs
Hyderābād
On-site
Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Lead Consultant – AWS specialist role We are looking for a seasoned AWS Cloud Specialist – Lead Consultant to drive cloud transformation initiatives, deliver scalable and secure AWS solutions, and guide clients or internal stakeholders in adopting AWS services. The ideal candidate will possess deep expertise in AWS architecture, infrastructure automation, security, and cloud-native design patterns, with strong leadership and client engagement skills. Responsibilities Lead the design, implementation, and optimization of AWS infrastructure solutions across various domains (compute, storage, networking, security, serverless, etc.). Collaborate with stakeholders to assess business requirements and translate them into secure, scalable AWS architectures. Develop and implement Infrastructure as Code (IaC) using Terraform or AWS CloudFormation. Build and manage CI/CD pipelines using tools like CodePipeline, Jenkins, GitLab CI, or GitHub Actions. Guide and lead cloud migration initiatives (lift-and-shift, re-platforming, or re-architecting workloads). Implement AWS security best practices, including IAM, KMS, GuardDuty, CloudTrail, Config, and SCPs. Use AWS native services such as EC2, VPC, S3, Lambda, RDS, ECS/EKS, CloudWatch, and Systems Manager for architecture and automation. Conduct Well-Architected Reviews (WAR) and provide remediation recommendations. Work closely with DevOps, Security, and Development teams to integrate AWS infrastructure with modern application deployment strategies. Provide technical leadership, mentorship, and guidance to junior engineers and consultants. Create and maintain technical documentation, architecture diagrams, and runbooks. Stay updated with AWS service enhancements and emerging best practices. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree in information technology, Computer Science, or a related field. Expert-level knowledge in AWS core services (EC2, S3, RDS, VPC, IAM, Route 53, Lambda, API Gateway, CloudFormation). Proficiency in Terraform, CloudFormation, or CDK for infrastructure provisioning. Experience with container technologies like Docker and orchestration platforms like ECS or EKS. Hands-on experience with monitoring, logging, and cost optimization in AWS environments. Solid grasp of AWS security, compliance, and networking concepts (VPN, Direct Connect, NACLs, Security Groups). Familiarity with DevOps tools such as Jenkins, GitHub, Ansible, or AWS Systems Manager. Experience in migrating on-prem or legacy workloads to AWS. Strong analytical and troubleshooting skills, with experience in high-availability and disaster recovery strategies. Preferred Qualifications/ Skills AWS Certified Solutions Architect – Professional Microsoft Certified: Azure Solutions Architect Expert Google Cloud Professional Cloud Architect HashiCorp Certified: Terraform Associate Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 22, 2025, 6:42:39 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time
Posted 3 weeks ago
3.0 - 5.0 years
0 Lacs
Hyderābād
Remote
JOB DESCRIPTION Designation : Network Security Engineer Department : Engineering Job Type : Full-time Experience : 3-5 years of experience Location : Hyderabad Open Positions : 2 About the Role We are looking for a for Network Security Engineers with 4-5 years of Experience to join our team to drive growth. What You’ll Be Doing Reporting to Sr Engineer – Networking team of Engineering department & the key responsibilities would be to: Responsibilities: Operating Systems: Strong working knowledge of Windows 10 and Linux environments for basic troubleshooting and network connectivity issues. Switching: Hands-on experience with L2 and L3 switching, including VLAN configuration, trunking, Inter-VLAN routing, STP, EtherChannel, and Port Security. Routing: Proficient in Static Routing and dynamic routing protocols such as RIP, OSPF, and BGP (basic to intermediate). Network Devices: Configuration, troubleshooting, and maintenance of Cisco and Juniper series switches and routers. Firewalls: Experience with enterprise-grade firewalls: FortiGate is must Strong troubleshooting skills in firewall policy configurations, NAT, VPN setups (Site-to-Site & Remote Access), IDS/IPS, traffic shaping, and SD-WAN environments. Daily log analysis and proactive incident detection and remediation. Monitoring & Network Management: Proficient in using network monitoring tools like PRTG, OpManager, HP Network Node Manager (NNM), and SolarWinds for health checks and proactive alerts. Daily Operations: Conduct daily health checks of network infrastructure: monitoring latency, packet loss, bandwidth usage, and data center performance. Strong troubleshooting and root-cause analysis skills for complex network issues. Effectively manage and document customer issues in detail, ensuring timely resolution. Responsible for escalation to L3 support or vendors when necessary, with thorough problem documentation and follow-up. Cloud Networking (AWS): Familiarity with AWS networking concepts and architectures. Experience in AWS VPN deployment and configuration of FortiGate and Juniper firewalls within AWS environments. Information Security Awareness: Foundational knowledge of security standards such as ISO 27001, HIPAA, PCI-DSS. Awareness of Ozonetel Information Security Framework, policies, and standards (if applicable). Maintain security hygiene across desktop, server, application, database, and network layers. Education Qualification: Any Graduate Key Competencies: Strong troubleshooting and analytical skills for resolving escalated issues. Ability to handle critical incidents and perform under pressure. Strong documentation and communication skills. Proactive approach to network monitoring and preventive maintenance. Job Category: Engineering Job Type: Full Time Job Location: Hyderabad
Posted 3 weeks ago
7.0 years
3 - 6 Lacs
Hyderābād
On-site
In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Work Location: Hyderabad General Summary The Windows Administrator / Analyst is responsible for developing, supporting, and optimising CommScope’s Windows-based and hybrid cloud infrastructure. This role will support both on-premises data centers and cloud (Azure/AWS) environments, ensuring high system performance, availability, and reliability. In addition to traditional Windows Server and VMware support, the role includes Azure cloud infrastructure management, Infrastructure as Code (IaC) using Bicep/Terraform, and automation through DevOps pipelines. How You’ll Help Us Connect The World Design, implement, and manage Windows server infrastructure (2012, 2016, 2019) across on-premise and Azure cloud environments. Support data centers and hyper-converged infrastructure (Cisco UCS, HPE, Dell, Nutanix) with high-availability configurations. Administer and automate VMware vSphere/ESXi environments, ensuring performance and failover readiness. Administer Azure IaaS workloads, storage accounts, VNets, NSGs, hybrid identities, and security groups. Create and manage Infrastructure as Code (IaC) using Terraform or Bicep for provisioning and change control. Automate deployments and server configurations using Azure DevOps Pipelines and PowerShell scripting. Monitor and troubleshoot system performance, network connectivity, and cloud-native resources. Perform regular system upgrades, patching, and vulnerability remediations in coordination with InfoSec. Lead implementation of backup and disaster recovery solutions using Veeam, Commvault, or NetBackup. Maintain clear and detailed documentation, including Visio diagrams, system inventories, SOPs, and cloud architecture diagrams. Collaborate cross-functionally to plan and execute new infrastructure projects and cloud migrations. Related Education & Experience Bachelor’s degree in information technology, Computer Science, or a related field. 7 to 9 years of total experience with a minimum of 5+ years in Windows Systems Administration, 3+ years in VMware, and recent hands-on Azure administration experience. Strong scripting background (PowerShell or Bash) for configuration and automation. Experience managing hybrid infrastructure and data center operations. You Will Excite Us If You Have Core Technical Skills Proven experience administering Windows 2012/2016/2019 (AD, DNS, DHCP). Certified Azure Administrator Associate (AZ-104) or higher preferred. Experience with Terraform or Bicep to manage Azure infrastructure as code. Hands-on experience with Azure DevOps pipelines, ARM templates, and automation workflows. Good understanding of cloud networking (VNet, NSG, VPN, ExpressRoute) and cloud storage (Blob/File/Managed Disks). VMware vSphere, ESXi administration and troubleshooting. Familiarity with Zerto, Veeam, Commvault, or other enterprise backup solutions. Experience supporting Cisco UCS, Dell EMC, or HPE physical infrastructure. Strong understanding of identity and access management – AD, Azure AD, LDAP integration. Bonus Skills Experience in AWS or GCP cloud operations is a plus. Experience with Red Hat Satellite or Linux systems (helpful in hybrid environments). Exposure to ITIL-based ticketing systems like ServiceNow. Understanding of SIEM tools, patch management, and system health monitoring. Why CommScope: CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo
Posted 3 weeks ago
2.0 years
3 - 6 Lacs
Hyderābād
Remote
About Providence Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services. Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US. Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale. Why Us? Best In-class Benefits Inclusive Leadership Reimagining Healthcare Competitive Pay Supportive Reporting Relation Senior Analyst 1(Level 1.5 Support) About the Role We are looking for a highly skilled and customer-focused Tier 1.5 Support Engineer to join our IT Service Desk team. The Tier 1.5 Engineer is responsible for handling advanced support issues, resolving escalated technical problems, and serving as the point of contact between Tier 1 support and specialized IT teams. This role requires strong troubleshooting capabilities, excellent communication, and a deep understanding of IT infrastructure and end-user technologies Our Team culture: Work environment, which is collaborative and driven by Learning, Attention to details & Empathy towards customer Empowering & Enabling individuals and teams to realize their full potential. Focus on outcomes, solving our users pain points & predictable delivery Data driven decision making on vision & roadmap of IT Service Desk. What will you be responsible for: The ideal candidate will have a blend of technical, process & operational skills in service desk management, operations, customer interactions, call handling. The candidate should be skilled at applying her/ his experience with a focus on problem solving, supporting systems, operational excellence, service quality, reduction of manual toil with focus on End User experience. Candidate should be highly collaborative and has good working experience in Global operating setups. Customer Service : Personal responsibility for customer satisfaction. Professionally represents the ‘Face and Voice of IT’ in difficult situations, consistently strives to listen, understand, and support the needs of others in a sensitive manner. Quality : Performs challenging tasks efficiently and effectively. Anticipates problems and takes corrective action prior to completing the task. Sets challenging objectives and works against self-defined standards of excellence to continually improve personal performance. Problem Solving : Strong attention to detail and outstanding analytical skills. Collaboration : Ability to work effectively to build relationships with colleagues, customers, and management through positive interaction. Flexibility and response to change : Proven ability to organize multiple efforts and to respond to shifting priorities. Demonstrated ability to study, understand, adapt, and respond effectively to a constantly changing environment. Communications : Listens with sensitivity and openness. Actively seeks constructive feedback and remains open and receptive to it. Anticipates the information needs of others. Proven skills in communicating with clinical and technical customers. What would your day look like? Handle incidents and service requests escalated from Tier 1 support via ITSM tools (e.g., ServiceNow ) Troubleshoot and resolve hardware, software, and network issues for end users. Provide support for Windows/Mac OS, Microsoft 365, VPN, printers, mobile devices, and collaboration tools. Identify area of opportunity for latest Knowledge Articles towards enhanced FCR and supportability. Ensure production solutions are reliable, secure, and effective and that implemented solutions are continuously monitored and documented. Look for opportunities to Left Shift and Right Shift tickets to reduce overall customer pain points, manual toil, and cost per ticket. Execute operational excellence, tracking metrics and KPIs to drive governance, quality, and efficiency. Influence and improve existing processes through innovative behaviors and effective change management. Perform Data Quality Audit on Incident logging. Suggest required changes towards deriving incident patterns and trends. Perform monthly Incident Pattern and Theme analysis . Execute opportunities and drive automation to improve KPIs on ticket reduction, ticket cycle time and resolution rate. Perform administrative tasks and troubleshooting in the following environments including Citrix, Active Directory, Single Sign-On services, E-mail Exchange, Patient electronic health records and other applications as needed. Support Active Directory tasks: password resets, user account management, group policy troubleshooting. Manage remote access and connectivity issues (e.g., Citrix, VPN, RDP). Perform root cause analysis for recurring issues and document resolutions. Escalate unresolved incidents to Tier 3 or specialized teams with detailed documentation. Follow ITIL best practices for incident, problem, and change management. Support software deployments, updates, patching, and imaging of systems. Who are we looking for? 2-5 years of Industry experience in Service Management, Service Operations, IT Service Desk Operations Good Communications skills (Fluent English) Flexibility to work in 24*7 work environment ITIL v4 Foundation certification (Preferred) Required Skills: MS Outlook, Word, Excel, Internet, Power BI, SQL Experience with Active Directory, Exchange Online, and ITSM ticketing tools. BE/B-Tech or Equivalent degree. Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct. Contact our Integrity hotline also, read our Code of Conduct.
Posted 3 weeks ago
0 years
4 - 10 Lacs
Gurgaon
On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Network & Infrastructure Security Architect collaborates with network engineering and security organization to define, deliver and support enabled business solutions and managing secure network architecture of SBI Card IT environment. This role will also help design & deliver technical solutions for Network, other infrastructure security technologies. This role has primary accountability for the delivery of Network engineering, Security Architecture including project delivery, system enhancement and production support in alignment with SBIC policies and procedures. Role Accountability Network Security Management: Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert Serves as a Network Security expert in Network design & Implementation, helping project teams comply with enterprise and IT security policies, industry regulations, and best practices Ensures adequate security solutions are in place throughout all systems and platforms to mitigate identified risks sufficiently, and to meet business objectives, enterprise security policy and regulatory requirements Review and Manager control effectiveness of Security infrastructure solutions and services, such as firewall, public key infrastructure, anti-DDOS, etc. Determines baseline security configuration standards for operating systems (e.g., OS hardening), Network/Security Devices and Network segmentation etc. Collaborate with systems, network, database, vendor teams to ensure security is maintained at all layers Develop framework for securely implementing, integrating and managing Network Prepare Network hardening standards in-line with organization's security policy Conduct Network Architecture Review periodically inline with the Policy requirement Conduct Firewall Configuration & Rule Review periodically inline with the Policy requirement Support New vendor product review and selection. Design and development of Data Networks (WAN, LAN, WLAN,WWAN) and associated Security Controls Provide technical design support, sizing, availability guidance for network Support Governance & Risk Team for Third Party Risk Assessment and Technical control validation/audit for service providers Manage risk register & review periodic risk mitigation actions Stakeholder/Vendor Management Effectively manage cross-functional internal and external team collaboration, communications & trainings Maintain relationship with network and services vendor leadership to ensure effective implementation and network operations, ongoing support, and deployment of competent resources Measures of Success Successful implementation/ adoption of any new solution, technology or framework Successful delivery of security projects specifications within time and budget Security strategy & architecture is aligned with company /business objectives & regulatory requirement Key risk & security issues identified & recorded for treatment Architecture level decisions are taken independently inline to policy & presented to related forum Related security metrics are within acceptable threshold Maturity of Information & Cyber Security Program Technical Skills / Experience / Certifications Working experience on various operating systems (Unix/Linux/AIX/Window Servers etc.), implementation of network and security devices like Firewall, IPS, VPN, APT, proxy etc. Strong understanding of LAN/WAN, SD WAN, Routing and Switching and Secure Network Architecture concept Technical knowledge: UNIX, Linux, Windows, OS X, various firewalls, digital certificates, SSL, VPN, TCP/IP, DNS, web security architecture etc. Competencies critical to the role An individual must possess the knowledge and the following skills and abilities or be able to perform the essential functions of the job. Ability and experienced in highly secure and restrictive enterprise environments. Working experience on various operating systems (Unix/Linux/AIX/Window Servers etc.), implementation of network and security devices like Firewall, IPS, VPN, APT, proxy etc. Strong understanding of LAN/WAN, SD WAN, Routing and Switching and Secure Network Architecture concept Technical knowledge: UNIX, Linux, Windows, OS X, various firewalls, digital certificates, SSL, VPN, TCP/IP, DNS, web security architecture etc. Good knowledge of information security principles and practices. Ability to lead, collaborate, challenge and influence peers. Passion for project-based execution and process improvement. Excellent Documentation, Communication, presentation, interpersonal and leadership Skills Well versed with key Cyber Security risks and mitigations (technology and manual) around database integrations & implementations Proven ability to effectively manage multiple priorities and meet deadlines. Ability to adapt to varied roles and job responsibilities and problem-solving skills. Demonstrated ability using a life cycle management process for implementation of changes in technology. Ability to perform a variety of professional tasks including, but not limited to, technology services representative on various committees or task forces Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment. Excellent written and verbal communications skills with a demonstrated ability to make difficult concepts easy to understand Ability & willingness to support 24*7 operations/support as required by organization Qualification Bachelor’s Degree in a related area such as Computer Science or Information Technology or B.Tech PG - Any Postgraduate, Post-Graduation (Not Mandatory) Industry standard certifications such as CISSP, CCIE/CCNP, Network Security – Firewall, Proxy, VPN etc. Demonstrable understanding within Network, Database Security and related technologies Preferred Industry BFSI / NBFC /E-commerce/IT & ITES / Telecom
Posted 3 weeks ago
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