Job Title: Sr. VIP Support Engineer Location: Mumbai (Prabhadevi) Position Type: Full-time Company Overview: Lauren is a leading company in the technology sector, providing innovative solutions and services to clients across various industries. We are dedicated to delivering excellence and maintaining the highest standards of quality in our work. Our team is comprised of talented professionals who are passionate about technology and committed to driving success for our clients. Company Website: https://www.lauren.co.in/ Job Description: We are seeking a candidate with 3 to 7 years of experience working as Sr. VIP Support Engineer who joins our team in Mumbai (Prabhadevi) Requirements Personalized Technical Support: Provide immediate and high-priority on-site and remote support to VIP users for desktop, laptop, and peripheral device issues. Software Installation and Configuration: Assist with the installation, configuration, and troubleshooting of operating systems, applications, and software updates specifically tailored to VIP users' needs. Hardware Maintenance: Perform routine maintenance, upgrades, and repairs on desktop and laptop hardware for VIP users. Network Connectivity: Resolve issues related to network connectivity, including TCP/IP, DNS, DHCP, and VPN, ensuring seamless connectivity for VIP users. User Account Management: Manage user accounts, permissions, and access rights in accordance with client policies, with a focus on the unique requirements of VIP users. System Maintenance: Conduct proactive maintenance tasks such as software updates, patch management, and system backups to ensure optimal performance for VIP users. Documentation: Maintain detailed and confidential documentation of support activities, solutions provided, and recommendations for improvements tailored to VIP users. Client Training: Provide one-on-one training and guidance to VIP users on best practices for system use and maintenance, ensuring they are comfortable and efficient with their technology. Provide technical assistance to users via phone, email, or in-person regarding Mac operations, software usage, and troubleshooting common issues. Diagnosing and resolving technical issues related to Apple Mac computers , including operating systems, software applications, hardware components, network connectivity, and peripherals, providing technical support to users, and ensuring smooth operation of Mac systems within an organization Proactive Monitoring: Implement monitoring tools to proactively identify and resolve potential issues before they impact VIP users . Lauren is an equal opportunity employer and values diversity in the workplace. We look forward to hearing from you Show more Show less

International Technical Voice Support Graduate with min 1 year exp into Identity & Access Mgt (IAM Tool) CTC- 4 to 6 LPA WFO-5 Days working Both side cab 24*7 Shifts Location-Pune & Bangalore Immediate Joiners Only

Job Summary We are seeking a skilled Cloud Engineer with 4 to 6 years of experience to join our team. The ideal candidate will have extensive experience in Azure administration and various Azure services. This role requires expertise in managing and securing cloud infrastructure with a focus on after-sales and service management in the manufacturing logistics domain. The position offers a hybrid work model with day shifts and no travel requirements. Responsibilities Manage and oversee Azure Virtual Machines to ensure optimal performance and availability. Implement and maintain Azure Automation to streamline cloud operations and improve efficiency. Administer Azure Recovery Services Vault to ensure data protection and disaster recovery capabilities. Configure and manage Azure VPN Gateway to secure and optimize network connectivity. Utilize Azure DNS to manage domain name resolution and enhance network performance. Deploy and maintain Azure Load Balancer to distribute network traffic and ensure application reliability. Design and manage Azure Virtual Network to support secure and scalable cloud infrastructure. Implement Azure Storage Service Encryption to protect data at rest and ensure compliance with security standards. Manage Azure Files and Azure Managed Disks to provide scalable and secure storage solutions. Administer Azure NSG/ACLs to control network traffic and enhance security. Implement Azure Native Security and Azure Key Vault to protect sensitive information and manage encryption keys. Utilize Azure Cloud Native Security to ensure compliance with security best practices and standards. Deploy and manage Azure Container Services to support containerized applications and improve deployment efficiency. Use Azure Resource Manager to automate resource deployment and management. Implement Azure disk encryption to protect data and ensure compliance with security policies. Collaborate with the after-sales and service management team to support manufacturing logistics operations. Provide technical expertise and support for cloud infrastructure and services. Monitor and optimize cloud resources to ensure cost-efficiency and performance. Develop and maintain documentation for cloud infrastructure and processes. Stay updated with the latest Azure technologies and best practices to ensure continuous improvement. Work in a hybrid model with day shifts and no travel requirements. Qualifications Possess a minimum of 4 years of experience in Azure administration and related services. Demonstrate expertise in managing Azure Virtual Machines Azure Automation and Azure Recovery Services Vault. Show proficiency in configuring and managing Azure VPN Gateway Azure DNS and Azure Load Balancer. Have experience in designing and managing Azure Virtual Network and Azure Storage Service Encryption. Exhibit skills in managing Azure Files Azure Managed Disks and Azure NSG/ACLs. Demonstrate knowledge of Azure Native Security Azure Key Vault and Azure Cloud Native Security. Have experience in deploying and managing Azure Container Services and Azure Resource Manager. Show proficiency in implementing Azure disk encryption. Possess domain experience in after-sales and service management in the manufacturing logistics sector. Exhibit strong problem-solving and analytical skills. Demonstrate excellent communication and collaboration abilities. Certifications Required Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Solutions Architect Expert Show more Show less

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. About The Role & Team As a Senior Network Infrastructure Engineer, you will design, implement, maintain and support network infrastructure services at airport in accordance with business and functional requirements, using appropriate SITA standards, policies and processes across multiple projects. What You’ll Do Design & deployment of SITA WAN/LAN infrastructure at airports in accordance with agreed standards, meeting the agreed technical and functional business requirements and specifications. Ensures the integration of the requirements matches that of interacting systems applications and services both inside and outside of SITA in the wider airline community. Participates in full lifecycle of multiple small to medium projects ensuring the solution(s) developed can sustain the projects' functional and business requirements. Ensures all risks and issues that affect the project are raised following set processes and are actioned appropriately. Escalates risks and issues that pose a significant impact to deliverables. Qualifications ABOUT YOUR SKILLS At least 7+ years’ experience in implementation or support network infrastructure platforms with experience in multiple full lifecycle implementations. B.E. or equivalent preferably in Computer Science, telecommunication or similar Proven expertise and knowledge of state-of-the-art network related technologies. Mastering LAN, WAN, routing, switching, firewalling is a must. At least CCNA, CCNP/CCIP or similar certification. In-depth knowledge of Cisco MPLS L3 VPN is a must. Expertise in network design, operational support, hands-on implementation, and configuration of network elements for an international telecom service provider or at least in a large and complex enterprise LAN/WAN environment. Expert skills in MS Visio Experience with SD-WAN (Cisco or Versa) Excellent communication skills. Must be able to clearly interact with internal stakeholders but also external vendors and business partners and able to represent SITA Strong knowledge of standard engineering principles, theories, concepts, and methodologies (Requirement’s definition/analysis, design, tests, documentation) Team spirited, hard worker and Strong organizational skills NICE-TO-HAVE Knowledge of Azure, Palo Alto is desirable. What We Offer We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development : Level up your skills with our training platforms, including LinkedIn Learning! 🙌🏽 Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Show more Show less

Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com We are looking for a Cloud Network Engineer to deploy, manage, and optimize network infrastructure services supporting Merative's enterprise hybrid cloud strategy. This role will focus on designing, implementing, and securing network environments in Microsoft Azure and Oracle OCI, while also managing WAN infrastructure to ensure seamless connectivity between cloud and on-premises environments. Key Responsibilities: Design, implement, and manage Azure networking components like virtual networks, subnets, firewalls, load balancers, virtual Wan and VPN gateways Deploy network resources through Infrastructure as code tools like ARM templates. Plan and execute cloud network migrations, deployments and optimizations to enhance performance and scalability. Develop and implement solutions for complex networking challenges in cloud environments Collaborate with security and compliance teams to ensure network security, audit readiness, and regulatory compliance. Document network configurations, policies, and best practices for internal teams and stakeholders. Required Skills: Proven experience working with Microsoft Azure. Hands-on experience with Azure Virtual Networks, Virtual WAN, Express Routes, VPN gateways, and load balancing solutions. Proficiency in firewall management, including NAT, security groups. Knowledge of Infrastructure as Code (laC) and version control systems like Git, Terraform, or ARM templates Familiar with cloud industry trends and models Advanced knowledge of WAN & LAN routing protocols (BGP/EIGRP) Proven leadership skills that can drive projects and initiatives to completion Quick adaptability to new technologies and evolving cloud environments Familiar with IT security and network segmentation best practices Good organizational and project management skills Ability to work independently and remotely, coordinating tasks with non-technical remote hands Excellent communication and documentation skills to collaborate with teams and stakeholders. Preferred Skills: Experience with network automation tools Knowledge of Megaport,Oracle OCI (FastPath, Network Firewall, VCN) Experience working in multi-cloud or hybrid cloud environments Advanced Cloud Certifications (Azure Network Engineer Associate). It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, HIV status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Show more Show less

Nissan is a pioneer in Innovation and Technology. With a focus on Mobility, Operational Excellence, Value to our Customers and Electrification of vehicles, you can expect to be part of a very exciting journey here at Nissan. Nissan is going after a massive Digital Transformation backed by leading technologies across the organization globally. We are committed to building a diverse, entrepreneurial organization, and our current team is strong evidence of that. Our people are what drive the business forward. At Nissan Digital, you will be part of a dynamic team with ample opportunities to grow and make a difference. As a Network engineer, you should possess capability for managing and designing the network infrastructure, including but not limited to, installation, setup/configuration, troubleshooting, tuning, and maintenance of networking and related equipment as defined in the tender. should have technical expertise to design, manage deployment and maintenance of IT network infrastructure, including but not limited to, administration of appropriate access protection, audit control, system recovery methods and procedures, prevention of breaches, awareness training etc. Position Description: We are looking for the position of Network Engineer with 8 to 10 years of experience in Network Administration and Network Security. Responsibilities: Manage and administer Palo Alto firewall, Cisco WSA, Zscalar proxy, Cisco Switches and Aruba Wireless system Monitor network performance, troubleshooting network problems and outages, scheduling upgrades. Secure network systems by establishing and enforcing policies and defining and monitoring access. Undertake data network fault investigations in local and wide area environments using information from multiple sources. Manage network uptime and maintain SLA within permissible limits. Ensure that the change management system is adhered to and that all changes to the network infrastructure are documented and approved. Mandatory Skills: Strong expertise in enterprise routing and switching environment, 3layer network architecture and enterprise wireless networks. Should have knowledge on data network equipment software / version upgrade to the latest stable firmware releases. Proficient in firewall administration - Palo Alto, Cisco FTD/ASA. Hands on experience in Cisco Iron Port proxy servers. Experience with network configuration management and monitoring tools. Experience with SDWAN and MPLS network Protocols such as BGP/OSPF/Static routes, TCP, IPv4, DNS, DHCP, MPLS, SDWAN, VPN - IPSEC and SSL Packet Capturing and analysing. Competency Requirement: Good communication skills, analytical and problem-solving abilities Good planning, organizing and time management skills. Certifications: CCNA/CCNP: Cisco Certification. PCNSA/PCNSE: Palo Alto Certifications Trivandrum Kerala India Show more Show less

Description The Senior IT Service Desk Engineer will be responsible for providing advanced technical support and leadership within the IT Service Desk team. This role requires a highly skilled and experiencedITprofessionalwhocantroubleshootcomplexissues,mentorjuniorteammembers, and ensure high levels of customer satisfaction. The Senior IT Service Desk Engineer will also play a critical role in optimizing IT service processes and contributing to strategic IT projects. Key Responsibilities Provideadvancedtroubleshootingandresolutionforhardware,software,and network-related issues. Serveasanescalationpointforcomplextechnicalproblems. Manageandresolveincidentsandservicerequestsinatimely manner. Supportend-usersremotelyandon-siteasneeded. MentorandguidejuniorITservicedeskengineers. Assistintrainingnewteam membersandupdatingknowledgebasearticles. Leadbyexample,promotingbestpracticesandacustomer-centricapproach. IdentifyandimplementimprovementstoITservicedeskprocesses. DevelopandmaintaindocumentationforITproceduresandworkflows. Monitorservicedeskperformancemetricsandsuggest enhancements. ParticipateinandleadIT projects,ensuring alignmentwithbusiness objectives. CollaboratewithotherITteamsanddepartmentstoimplementnewtechnologies and solutions. Providetechnicalexpertiseintheplanningandexecutionof IT initiatives. Deliverexceptionalcustomerservice,maintaininghighlevelsofcustomer satisfaction. Communicateeffectively withusers,providingclearandconciseinformation. Managecustomerexpectationsandfollowuptoensureissuesareresolved satisfactorily. Qualifications Experienceinasenior or leadroleis preferred. ProficientinWindows andMacOS environments. Strongknowledgeof networkingconcepts (TCP/IP,DNS, DHCP,VPN, etc.). Experiencewith ITSMtools(e.g.,ServiceNow,JIRA)andremotesupporttools. Familiaritywithcloudservices(e.g.,AWS,Azure)andvirtualization technologies. Knowledgeof cybersecuritybest practices. Excellentproblem-solvingandanalytical skills. Strongcommunicationandinterpersonal skills. Abilitytoworkindependentlyandaspartof ateam. Strongorganizationalskillsandattentiontodetail. Abilitytohandlemultipletasksandprioritizeeffectively. Bachelor’sdegreeininformationtechnology,ComputerScience,orrelatedfield (or equivalent experience) Minimumof8yearsofexperienceinanITservicedeskorsimilartechnical support role.RelevantITcertifications(e.g.,CompTIAA ,Network ,MicrosoftCertified:Azure Fundamentals, ITIL) are a plus. Job Engineering Primary Location India-Maharashtra-Mumbai Schedule: Full-time Travel: No Req ID: 243083 Job Hire Type Experienced Not Applicable #BMI N/A Show more Show less

We are looking for a senior level EUC engineer who has extensive knowledge of the Pulse VPN product. Previously performing Juniper/Pulse Infrastructure support including all aspects of VPN architecture decisions for security and reliability as well as client application support. Familiarity with AlwaysOn configurations, High Availability and redundancy, PulseOne and an understanding of requisite networking and firewall changes. Ability to support new initiatives for providing remote access for various communities. This resource will also be on a team with responsibility for managing the End User infrastructure for Windows. Responsibilities for these infrastructures will include various components of MS SCCM and JAMF/JSS such as; SCCM Distribution points and their configuration , Support of the Operating System deployment process, Managing OSX configurations using JAMF/JSS , Apple Software repository and distributions, Inventory and reporting for Windows and affiliated technologies. Experience in Modern Workplace systems such as Azure/Intune and affiliated third party components is a plus. 1.Consults with IT management and staff in the identification, evaluation, implementation/integration , maintenance and problem resolution for the most complex PC software products. 2.Provides in-depth consulting to IT management and staff at the highest technical level in the identification, evaluation , implementation/integration and testing of new operating system software products for PCs, workstations, servers , and handheld devices. 3.Accountable for the effectiveness, quality and timeliness of the operating system. 4.May act as Project Leader. 5.May be involved in providing assistance and training to lower level specialists. 6.Keeps abreast on the direction of emerging industry standards. 7.Provides technical analysis of requirements necessary for the protection of all information processed, stored, or transmitted by systems. 8.Serves as an expert resource or go to person within a group. 9.Conducts preliminary analysis . 10.Reviews work of others. 11.Handles more extensive , high-profile work . 12.Responsible for direct interaction with different committees and/or management. A College or University degree and/or relevant proven work experience is preferred. Related Industry qualification (e.g. MCSE ) is preferred. Requires an extensive knowledge of Pulse Secure, SCCM, strong analytical ability, judgment and problem analysis techniques, excellent communication skills, and the ability to work effectively with client and IT management, staff and vendors.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do • Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resolve customer complaints using applicable software. • Route calls and tickets to appropriate resources and Domains who can best support he user, • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. • Create SOPs for new Issues and resolution given. • Complete call logs and reports. ͏ ͏ ͏ ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Nissan is a pioneer in Innovation and Technology. With a focus on Mobility, Operational Excellence, Value to our Customers and Electrification of vehicles, you can expect to be part of a very exciting journey here at Nissan. Nissan is going after a massive Digital Transformation backed by leading technologies across the organization globally. We are committed to building a diverse, entrepreneurial organization, and our current team is strong evidence of that. Our people are what drive the business forward. At Nissan Digital, you will be part of a dynamic team with ample opportunities to grow and make a difference. As a Network engineer, you should possess capability for managing and designing the network infrastructure, including but not limited to, installation, setup/configuration, troubleshooting, tuning, and maintenance of networking and related equipment as defined in the tender. should have technical expertise to design, manage deployment and maintenance of IT network infrastructure, including but not limited to, administration of appropriate access protection, audit control, system recovery methods and procedures, prevention of breaches, awareness training etc. Position Description: We are looking for the position of Network Engineer with 8 to 10 years of experience in Network Administration and Network Security. Responsibilities: Manage and administer Palo Alto firewall, Cisco WSA, Zscalar proxy, Cisco Switches and Aruba Wireless system Monitor network performance, troubleshooting network problems and outages, scheduling upgrades. Secure network systems by establishing and enforcing policies and defining and monitoring access. Undertake data network fault investigations in local and wide area environments using information from multiple sources. Manage network uptime and maintain SLA within permissible limits. Ensure that the change management system is adhered to and that all changes to the network infrastructure are documented and approved. Mandatory Skills: Strong expertise in enterprise routing and switching environment, 3layer network architecture and enterprise wireless networks. Should have knowledge on data network equipment software / version upgrade to the latest stable firmware releases. Proficient in firewall administration - Palo Alto, Cisco FTD/ASA. Hands on experience in Cisco Iron Port proxy servers. Experience with network configuration management and monitoring tools. Experience with SDWAN and MPLS network Protocols such as BGP/OSPF/Static routes, TCP, IPv4, DNS, DHCP, MPLS, SDWAN, VPN - IPSEC and SSL Packet Capturing and analysing. Competency Requirement: Good communication skills, analytical and problem-solving abilities Good planning, organizing and time management skills. Certifications: CCNA/CCNP: Cisco Certification. PCNSA/PCNSE: Palo Alto Certifications Trivandrum Kerala India

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Contract Job Profile: (5+ Years experience required) Network Engineer Lead Partner Rate including mark up - 150K/M Location - Pune Keywords Ospf, Bgp, MPLS, Fortigate or Firewall, vxlan, vrf, leaf-spine, VTP, Etherchannel, VPC, VSS, STP, NAT, VPN, SSL/IPsec tunnel, HSRP/VRRP, PBR, IP SLA Job Description of Network L2/L3 Engineer: Network Engineering & Security: (Compulsory) Design, configure, and maintain routing protocols such as BGP and OSPF across enterprise and data center environments. Implement and manage VRFs (Virtual Routing and Forwarding) to segment network traffic and enhance routing control. Implement VXLAN overlays for multi-tenant and scalable L2 over L3 segmentation in virtualized and physical networks Work with EVPN-VXLAN / MP-BGP architectures and understand underlay/overlay network separation. ͏ Configure and manage firewalls in both CLI and GUI(e.g., Juniper , Cisco Opensource Firewall ) to ensure perimeter and internal network security. Set up, monitor, and troubleshoot VPNs including IPSec site-to-site and remote access VPNs. Manage NAT policies, including static, dynamic, and PAT configurations, to ensure effective address translation and connectivity. Perform regular network performance tuning, monitoring, and troubleshooting. Perform packet capture and deep-dive traffic analysis using tools such as Wireshark, tcpdump, or netflow. Create and maintain technical documentation including network diagrams, SOPs, and inventory. ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

hackajob is collaborating with Wipro to connect them with exceptional tech professionals for this role. Title: Azure DevOps Engineer Requisition ID: 11556 City: Bengaluru Country/Region: IN Job Description Technical skills Ability to build custom Docker images using Dockerfile, debug running Docker containers, integrating Docker with CI/CD pipelines Ability to setup and manage a Kubernetes cluster, deploy applications on a Kubernetes cluster, knowledge of best practices; Work with Ingress controllers, service discovery, load balancers, automate deployments using Helm charts Ability to write and debug automation code/scripts, integrate third-party libraries in the code/script Tools - Any 2 Python / Shell / Linux / Unix / Groovy / Java / Powershell / Golang Ability to write & debug complex infrastructure configurations, integrate with CI/CD pipelines Any 1 Ansible / Terraform / infra - Puppet / Github / OpenShift / Open tofu Experience with large scale deployments using infrastructure-as-a-code, knowledge of best practices. Design and implement Azure App Service Apps and Azure Functions. Implement and manage Azure Load Balancer, Traffic Manager, VPN, and ExpressRoute Ability to implement/debug CI/CD on Azure platform using Azure Pipelines (or integrating with other CI/CD tools),automate testing using Azure Test Plans Manage complex projects using Azure Boards and use Azure Repos for advanced code management. Experience in configuring/managing AKS, including deploying applications on an AKS cluster Ability to scale Azure DevOps for large teams and projects, knowledge of best practices in Azure DevOps Non-technical Skills Working experience in Agile methodologies (e.g. Scrum, Kanban, SAFe) Ability to do rapid troubleshooting of issues along with Root Cause Analysis Team player with positive attitude Good communication skills Tools - Any 1 JIRA, ADO Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Display Lists The Competencies Required To Perform This Role Effectively Functional Competencies/ Skill Leveraging Technology - Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - Competent Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert Technical knowledge - knowledge of various DevOps tools, customization and its implementation at the client site - Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Execution Excellence Passion for Results Confidence Client centricity Formulation & Prioritization Show more Show less

At Armor, we are committed to making a meaningful difference in securing cyberspace. Our vision is to be the trusted protector and de facto standard that cloud-centric customers entrust with their risk. We strive to continuously evolve to be the best partner of choice, breaking norms and tirelessly innovating to stay ahead of evolving cyber threats and reshaping how we deliver customer outcomes. We are passionate about making a positive impact in the world, and we’re looking for a highly skilled and experienced talent to join our dynamic team. Armor has unique offerings to the market so customers can a) understand their risk b) leverage Armor to co-manage their risk or c) completely outsource their risk to Armor. Learn more at: https://www.armor.com Summary We are seeking a highly skilled Cloud Engineer with expertise in Oracle Cloud Infrastructure (OCI), Microsoft Azure, and VMware, along with strong Linux experience and hands-on proficiency in Kubernetes and Microservices architecture. The ideal candidate will design, deploy, and manage cloud environments, ensuring high availability, security, and scalability for mission-critical applications. ESSENTIAL DUTIES AND RESPONSIBILITIES (Additional duties may be assigned as required) Design, implement, and manage cloud solutions on Oracle Cloud Infrastructure (OCI) and Azure. Configure and optimize VMware-based virtualized environments for cloud and on-premises deployments. Architect scalable, high-performance, and cost-effective cloud-based solutions. Deploy, configure, and maintain Kubernetes clusters for containerized applications. Design, build, and support Microservices architectures using containers and orchestration tools. Implement service mesh technologies (e.g., Istio, Linkerd) for microservices networking and security. Manage and optimize Linux-based systems, ensuring reliability and security. Automate infrastructure provisioning and configuration using Terraform, Ansible, or other Infrastructure-as-Code (IaC) tools. Implement CI/CD pipelines for automated application deployments and infrastructure updates. Ensure cloud security best practices, including identity and access management (IAM), encryption, and compliance standards. Monitor and enhance network security policies across cloud platforms. Proactively monitor cloud infrastructure performance, ensuring optimal uptime and responsiveness. Troubleshoot complex cloud, networking, and containerization issues. Work closely with DevOps, security, and development teams to optimize cloud-based deployments. Document architectures, processes, and troubleshooting guides for cloud environments. Required Skills 7+ years of experience in cloud engineering or a related field. Hands-on experience with Oracle Cloud Infrastructure (OCI) and Microsoft Azure. Expertise in VMware virtualization technologies. Strong Linux system administration skills. Proficiency in Kubernetes (EKS, AKS, OKE, or self-managed clusters). Experience with Microservices architecture and containerization (Docker, Helm, Istio). Knowledge of Infrastructure as Code (IaC) tools like Terraform or Ansible. Strong scripting skills (Bash, Python, or PowerShell). Familiarity with networking concepts (VPC, subnets, firewalls, DNS, VPN). Preferred Qualifications Certifications in OCI, Azure, Kubernetes (CKA/CKAD), or VMware. Experience with serverless computing and event-driven architectures. Knowledge of logging and monitoring tools (Prometheus, Grafana, ELK, Azure Monitor). WHY ARMOR Join Armor if you want to be part of a company that is redefining cybersecurity. Here, you will have the opportunity to shape the future, disrupt the status quo, and be a part of a team that celebrates energy, passion, and fresh thinking. We are not looking for someone who simply fills a role – we want talent who will help us write the next chapter of our growth story. Armor Core Values Commitment to Growth: A growth mindset that encourages continuous learning and improvement with adaptability in the face of challenges. Integrity Always: Sustain trust through transparency + honesty in all actions and interactions regardless of circumstances. Empathy In Action: Active understanding, compassion and support to the needs of others through genuine connection. Immediate Impact: Taking initiative with swift, informed actions to deliver positive outcomes. Follow-Through: Dedication to delivering finished results with attention to quality and detail to achieve the desired outcomes. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The work environment can be either in an office setting or remotely from anywhere. Equal opportunity employer - it is the policy of the company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other consideration protected by federal, state or local laws. Show more Show less

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Taskus is seeking a highly skilled Team leader Remote Desktop Support Technician with a minimum of 3years of relevant experience supporting international clients. As a Team Leader Remote Desktop Support Technician, you will play a vital role in ensuring the seamless operation of our clients' IT systems by handling team, resolving technical issues and delivering exceptional customer service to a global user base. Key Responsibilities :- Handling team of Remote technical support engineers, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. To be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. Provide remote technical support to international clients via phone, email, chat, and remote desktop tools. Troubleshoot and resolve hardware and software issues related to desktops, laptops, printers, and peripherals. Install, configure, and maintain operating systems, software applications, and security patches. Set up and configure VPN connections for secure remote access. Implement and support multi-factor authentication (MFA) solutions, including Yubikey. Collaborate effectively with cross-functional teams across different time zones to escalate and resolve complex technical issues. Document support tickets, solutions, and troubleshooting procedures in Jira or similar ticketing systems. Provide training and guidance to international end-users on IT best practices and procedures. Stay updated on emerging technologies and industry trends to continuously improve service delivery and enhance client satisfaction. Requirements:- Minimum of 2 years of experience as a team leader in remote desktop support, preferably with international clients . Proficiency in using remote support tools and technologies. Strong troubleshooting skills with the ability to diagnose and resolve technical issues efficiently. Experience with MFA solutions, such as Yubikey, and VPN technologies. Excellent communication skills and cultural sensitivity to effectively interact with clients from diverse backgrounds. Ability to work independently and collaborate effectively in a remote team environment. Experience using collaboration tools like Slack for communication and Jira for ticket management. Preferred Qualifications:- Bachelor's degree in Computer Science, Information Technology, or related field. Certifications in relevant technologies (e.g., CompTIA A+, Network+, Security+). Experience supporting a diverse range of operating systems, including Windows, macOS, and Linux. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ . Show more Show less

Job Purpose The role will be responsible for ensuring service up time, maintain SLA and execute Service improvement plan for complete Mumbai IP network Key Accountabilities Key Result Areas/Accountabilities Thorough understanding of IP Packet flow, OSI layers Out of box thinking and excellent problem solving skills during troubleshooting, Able to handle tremendous work pressure Overall knowledge of service layer on CEN, IPRAN and FLDS Command level Hands on experience on Cisco (920/903/7xxx), Nokia (72XX, IXR), ECI (1300/1050/1800) and Juniper routers. In depth knowledge of IP Protocols: ISIS, OSFP, BGP, MPLS, L2/L3 VPN, Understanding of Access, PRE-AGG, AGG and core network in terms of services and connectivity Understanding of 2G/3G/4G Knowledge on MSC, MGW, RNC, MME, SGW, OSS, STP, PACO, MPBN connectivity with IP network at CORE and pre-agg MPLS Traffic Engineering, LDP, RSVP, Segment Routing Layer 2 technologies (Ethernet, 802.1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP, LACP) Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP) Wireshark analysis and packet capture To assign quality tasks to vendors/ engineers/ managed partners for meeting best results. Evolve SLA and KPI driven operations across circles to provide best in class customer experience for Business team on Service ops Domain. Core Competencies, Knowledge, Experience 4 to 10 Years’ experience in the field of IP Networking Demonstrate experience of working in Telecom Service delivery function. Experience with Data Networking platforms and Enterprise products & Services. Vendor governance / resource utilization. CCNA is must in R&S , CCNP –preferred Must Have Technical / Professional Qualifications B.E Effective communication and interpersonal skills Proactive in approach with positive attitude Able to handle pressure Balanced in handling emergencies. Experience in virtual team management Good Stakeholders Management skills to interface with Vendors and partners Show more Show less

Role Description Cloud & Network Infrastructure Management: Design, deploy, and manage secure and scalable cloud network architectures using AWS services such as VPC, Route 53, Direct Connect, VPN, EC2, and CloudFront. Ensure the stability and integrity of voice, data, video, and wireless network services across enterprise infrastructure. Implement and maintain network security measures including firewalls, site-to-site VPNs, and remote access VPNs. Monitoring & Performance Optimization Continuously monitor cloud and on-premise network performance to identify and resolve bottlenecks, connectivity issues, or service degradation. Generate and analyze network performance reports and metrics for capacity planning and optimization. Documentation & Compliance Develop and maintain comprehensive documentation of network configurations, topologies, processes, and service records. Conduct regular server and network security audits to ensure compliance with internal policies and industry standards. Collaboration & Strategy Partner with executive leadership and department heads to assess current and future network capacity and infrastructure needs. Support enterprise-wide initiatives by providing expertise in secure network design and cloud infrastructure planning. Skills Aws Cloud, Network protocols Show more Show less

Job Overview As a Lead Platform Engineer ( Zero Trust SASE Services), you will provide technical leadership at the enterprise level in defining processes, technical infrastructure support, and adhere to architectural standards for the Proxy, VPN, DLP, Network Infrastructure and other systems. The Lead Platform Engineer works with various teams to support projects, enhance security, enable automation, and operate existing systems. Responsibilities Analyze and evaluate anomalous network and system activity as it relates to Network Security, Zero Trust and Micro segmentation related Projects. Prepare technical procedures, standards & network schematics for all Zero Trust solutions. Connect with internal collaborators to craft and operate well architected infrastructure solution. Coordinate requirements with users and management. Work as an escalation point to resolve issues in the environment. Top Tier-2 Troubleshooting skills with Zscaler Products ZIA, ZPA and ZDX. Assist the Production Services team to restore service during system outages, provide troubleshooting support to team members, perform proactive problem prevention, and taking technical lead and work with vendor support. Assist in monitoring, configuration changes, and software updates. Assists with training other employees on a periodic basis. Participate in and lead multi-functional meetings with other teams in the organization. Assist with compliance requirement. Qualifications Minimum of 6 years of related experience. Bachelor's degree in computer science, Information Technology, Cyber Security, or a related field. Deep experience in Zero Trust Network Access (ZTNA), with a strong preference for implementing Zscaler solutions. Proven experience in implementing and managing Zero Trust Security Models. Familiarity with Identity and Access Management (IAM), Role Based Access Control (RBAC) and multi-factor authentication systems (MFA) Experience with Network Security Migration experience from Legacy Proxy/Firewall Infrastructure to Zscaler Zero Trust solution would be a plus. Implementation experience with any Micro segmentation related initiatives would be a plus. Extensive Layer 1-7 knowledge Solid grasp of TCP/IP, HTTP, FTP, cookies, authentication, web filtering, virus scanning, web servers, SSL/encryption, and reporting packages The ability to use scripting languages. Client file experience is required. Execute SSL Interception with an integrated internal environment. Assist in monitoring, configuration changes, and software updates. Analyze and evaluate anomalous network and system activity. Experience with the management of public SSL certificates. Excellent problem-solving skills and attention to detail Excellent written and verbal communication skills Positive relationship and teamwork skills. Show more Show less

Nissan is a pioneer in Innovation and Technology. With a focus on Mobility, Operational Excellence, Value to our Customers and Electrification of vehicles, you can expect to be part of a very exciting journey here at Nissan. Nissan is going after a massive Digital Transformation backed by leading technologies across the organization globally. We are committed to building a diverse, entrepreneurial organization, and our current team is strong evidence of that. Our people are what drive the business forward. At Nissan Digital, you will be part of a dynamic team with ample opportunities to grow and make a difference. As a Network engineer, you should possess capability for managing and designing the network infrastructure, including but not limited to, installation, setup/configuration, troubleshooting, tuning, and maintenance of networking and related equipment as defined in the tender. should have technical expertise to design, manage deployment and maintenance of IT network infrastructure, including but not limited to, administration of appropriate access protection, audit control, system recovery methods and procedures, prevention of breaches, awareness training etc. Position Description: We are looking for the position of Network Engineer with 8 to 10 years of experience in Network Administration and Network Security. Responsibilities: Manage and administer Palo Alto firewall, Cisco WSA, Zscalar proxy, Cisco Switches and Aruba Wireless system Monitor network performance, troubleshooting network problems and outages, scheduling upgrades. Secure network systems by establishing and enforcing policies and defining and monitoring access. Undertake data network fault investigations in local and wide area environments using information from multiple sources. Manage network uptime and maintain SLA within permissible limits. Ensure that the change management system is adhered to and that all changes to the network infrastructure are documented and approved. Mandatory Skills: Strong expertise in enterprise routing and switching environment, 3layer network architecture and enterprise wireless networks. Should have knowledge on data network equipment software / version upgrade to the latest stable firmware releases. Proficient in firewall administration - Palo Alto, Cisco FTD/ASA. Hands on experience in Cisco Iron Port proxy servers. Experience with network configuration management and monitoring tools. Experience with SDWAN and MPLS network Protocols such as BGP/OSPF/Static routes, TCP, IPv4, DNS, DHCP, MPLS, SDWAN, VPN - IPSEC and SSL Packet Capturing and analysing. Competency Requirement: Good communication skills, analytical and problem-solving abilities Good planning, organizing and time management skills. Certifications: CCNA/CCNP: Cisco Certification. PCNSA/PCNSE: Palo Alto Certifications Trivandrum Kerala India

About Us All people need connectivity. The Rakuten Group is reinventing telecom by greatly reducing cost, rewarding big users not penalizing them, empowering more people and leading the human centric AI future. The mission is to connect everybody and enable all to be. Rakuten. Telecom Invented. Job Description Why should you choose us? Are you interested in working for a Global Leader in E-commerce? Are you excited about working on highly scalable platforms and applications that are accessed by millions of users every day? If so, read on to find out more about the opportunity. Rakuten Symphony is a Rakuten Group company, providing global B2B services for the mobile telco industry and enabling next-generation, cloud-based, international mobile services. Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloudnative telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development. Let’s build the future of mobile telecommunications together! About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.9 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/. Job Summary We are seeking an experienced and dynamic Lead for our Enterprise Operations team with a specialization in the IP domain. The successful candidate will be responsible for overseeing the design, implementation, and management of our enterprise IP infrastructure, ensuring robust and secure network operations, and leading a team of network professionals to support our business objectives. Key Responsibilities Oversee the design, deployment, and maintenance of IP networks. Contact point for all Customer Escalations, Track and Maintain customer committed SLAs. Appropriate Customer communication with respect to Faults as well as Changes in line with agreements. Monitor network performance and proactively address issues to maintain optimal Customer Experience. Implement best practices for network monitoring, management, and troubleshooting. Maintain comprehensive documentation and control of network configurations, Control changes and procedures to least impact customer services. Root causes analysis and develop workaround/permanent solution to prevent incident recurrence. Coordinate with internal teams and external vendors for network upgrades and maintenance Analyse network performance metrics to identify and address areas for improvement. Implement solutions to enhance network efficiency, reliability, and scalability. Conduct regular network assessments and capacity planning. Lead, mentor, and develop a team of network engineers and administrators. Foster a collaborative and high-performance team environment. Ensure compliance with industry standards, regulatory requirements, and company policies. Conduct regular audits and vulnerability assessments. Stay abreast of emerging technologies and industry trends in the IP domain. Drive innovation and continuous improvement initiatives within the network operations team. Provide training and development opportunities for team members. Job Requirement Qualifications Bachelor’s degree in Electronics and Comm, Information Technology, or a related field. Experience Minimum of 12 years of experience in network administration or a similar role. Minimum 4 years of experience with a focus on Enterprise Operations in IP networks. Proven experience in a leadership or managerial role. Deep understanding of IP networking concepts, including TCP/IP, DNS, MPLS (L2/L3 VPN/VRF-) and MPLS- TE, BGP, QOS, segment routing based network. Strong knowledge of network security practices and technologies (firewalls, VPNs, IDS/IPS). Proficiency in network monitoring and management tools. Excellent problem-solving skills and attention to detail. Strong communication, leadership, and interpersonal skills. Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+) are highly desirable. Preferred Skills Experience with cloud networking. Familiarity with automation tools and scripting languages (Python, Ansible). Knowledge of VoIP and multimedia networking. Experience with SD-WAN and network virtualization technologies. Rakuten Shugi Principles Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, always advance. Only be satisfied with complete success - Kaizen. Be passionately professional. Take an uncompromising approach to your work and be determined to be the best. Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory. Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile. Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team. Show more Show less

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 2+ years prior product/technical support customer facing experience. Technical experience and knowledge working in Azure technical support or equivalent technology. Technical skills and hands on experience in 2 or more of the following areas: Active Directory, ADFS, SSO configuration, Azure Identity protection, Identity Management, O365 Identity, Azure MFA. Experience supporting large and complex geographically distributed enterprise environments with 1000+ users Experience in one or more of these areas desirable Windows System Administration, Certificates, PKI, DNS, Networking, Virtualization, PowerShell scripting. OS Internals concepts, load balancing, geo-redundancy, CDN and VPN technologies. Strong Experience in Active Directory Services (including ADS, Group Policies, FSMO Roles, DNS Zones, Replications etc.) Exposure to cloud technologies like Azure (Identity management) and ADFS. Azure / Azure Active Directory hands on and troubleshooting experience. Azure 533 certification preferred. AADConnect, O365 and Exchange Online technologies knowledge preferred. Knowledge of PKI and Authentication protocols. Experience and understanding of ADFS. Comfortable with PowerShell scripting and commands. 3+ years of experience in administering Microsoft® Windows 2008 and Windows 2012 Servers. Good English Communication Skills - Spoken and Written (including technical writing) Strong Trouble Shooting and problem solving skills Excellent customer Service skills and effective learning skills Critical Exposure areas & Technical Specifications: Trouble shooting and problem solving skills. Good Active Directory foundation and fundamentals. Troubleshooting complex scenarios within Active Directory \ Windows Networking, Replication, DFSR, Group Policy management and Public Key Infrastructure (PKI) \ Certificate Services. Additional Technology Certifications – Cisco, Unix, Security etc. (Good-to-have) Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. The Economist Group is a global media and information-services company that exists to champion progress. We provide individuals and organisations with the expertise, insights and perspective to press forward. Our Global IT team’s vision is to create an amazing employee experience, built on a modern, secure infrastructure, effective workspace tools and highly engaged, customer-focused support. As a technology and data driven business we recognize the key role outstanding IT professionals play in helping us achieve our goals. We work with modern platforms (eg. AWS, Google Workspace, Atlassian Cloud), SaaS applications (eg. Miro, Slack, ManageEngine) and security tools (eg. Okta, Crowd strike) to deliver a comprehensive technology service to our colleagues around the world. We are seeking a Cloud Support Engineer with a primary focus on Amazon Web Services (AWS) and a general awareness of Google Cloud Platform (GCP) and Microsoft Azure. In this role, you will provide technical support, troubleshoot cloud-based infrastructure issues, and ensure the optimal performance and financial efficiency of our cloud environments. You will work closely with Infrastructure, DevOps, IT operations, and security teams to ensure robust, scalable, and secure infrastructure across cloud and on-premise platforms. You will be driven and motivated by a desire to work with and share your experience with a diverse group of people to help build & maintain something meaningful. Accountabilities In This Role You Will Be Expected To Architect and deploy scalable, reliable, and secure AWS infrastructure solutions Support hybrid and multi-cloud environments, with a working knowledge of GCP and Azure services. Optimise cloud resources for cost, performance, and scalability Automate cloud infrastructure provisioning using tools like Terraform, AWS CloudFormation or similar Implement monitoring, logging, and alerting solutions using AWS CloudWatch, CloudTrail, Newrelic or similar Enforce security best practices, including IAM policies, encryption, and network segmentation Identify opportunities to improve the companies technology capabilities and provide recommendations Ensure the smooth running of all technology systems, networks, and applications, and manage any incidents that arise. This includes both infrastructure in the Cloud and on-premise. Develop and implement documentation, policies and procedures, ensuring compliance with regulatory best practice for systems security Stay up to date with new technologies, trends, and best practices and recommend changes or upgrades. Deal with escalations from the Operations team for end user issues requiring infrastructure changes or knowledge. Experience, Skills And Professional Attributes Extensive, relevant experience working with AWS with exposure to on-premise environments Cloud Management Experience (security, reliability, optimization, cost management & IAC) Strong knowledge of hybrid cloud architecture and connectivity solutions (e.g., AWS Direct Connect, VPN, VPC) Familiarity with CI/CD pipelines and tools such as Github Experience of collaborating with and supporting other technical teams such as Security, TechOps, DevOps, Engineering and Enablement Experience in utilizing Atlassian tools to manage, monitor and plan workloads Some experience of managing on-premise servers, storage, and networking equipment. Familiarity with enterprise backup and recovery tools and strategies Cultural awareness and experience as part of an international team Performance Measures Ensuring agreed IT practices are followed Working relationships with colleagues, customers and external organizations Adherence to and dissemination of IT policies and procedures Strong focus on security, performance, availability & recovery (SPAR) Deployment of new technology and services The ability to meet recovery time objectives (RTO) and recovery point objectives (RPO) The meantime between failures (MTBF) Awareness of industry trends and a willingness to explore and test new technologies that could benefit our businesses Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status. Show more Show less

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. About The Role & Team This is an exciting opportunity to become an integral part of the SITA GNCC team. The role is an L3/Expert/SME role, responsible for building and deploying the service configuration including operational fault management for SITA SDWAN managed solutions, The ideal candidate will be responsible for configuring and troubleshooting LAN, WAN and SD-WAN, solutions to resolve our customers' technical issues. The candidate will support the customer by acting as the liaison between the customer and other internal teams. The ability to work in a complex networking environment is also preferred. What You Will Do Responsible for the design, implementation, configuration, and support of SD-WAN Underlay and Overlay. Managing and maintaining the operational integrity of the company's security and data networks and will be required to respond to incidents and alerts and provide occasional out-of-hours technical support. Precipitating in the planning, deployment and delivery of network-related projects including the elements of global SD-WAN deployment Oversee the SD-WAN managed service for customers, ensuring that configurations are optimized. Schedule updates for customer services. Participate in meetings and reviews with customers, providing reports on the performance and projects. Manage customers’ configurations and execute changes or developments in their network or applications. Perform troubleshooting and incident management for high-priority issues and ensure that they are resolved within the timeframes set by service level agreements. Handle customers’ technical enquiries as well as service-related enquiries. Provide insights and recommendations regarding customers’ networks and their optimization. Support knowledge sharing and training, both internally and with customer teams. Design and Deployment of the SD-WAN Versa (preferred) & Versa and WAN optimization technologies for efficient delivery of the application data across LAN and WAN. Articulating the benefits of SITA SD-WAN solution to clients Day to Day configuration, management, and operations of firewalls, load balancers, SD-WAN architectures, and WAN automation technologies. Providing technical demonstrations and use cases of the system Gather information and configure different templates available in Versa SD-WAN, create Device Groups and Devices, and then onboard devices using the main provisioning and onboarding methods. Accountable for the technical areas of proposals submitted to SITA customers (Tier 3, Tier 4). Build customer service configuration as per customer service request form for SDWAN overlay Support the Project Manager and/or Customer Success Specialist with the coordination of the final delivery/migration steps. Define, and conduct the service acceptance tests Chair the service activation/migration conference and drive network change guideline/migration runbook and provide the service acceptance report. Qualifications WHO ARE YOU: Minimum Degree in Business Mgmt Computer Science Electronic Engineering or equivalent Telecommunications in country qualification. At least 8-10 years of experience in the Information Technology / Telecom Industry. Proven track record in producing, communicating, and documenting successful technical customer solutions Working Experience on enterprise customers projects: Network Solutions (MPLS & SDWAN) Must demonstrate a strong understanding of Firewalls Architecture with hands-on experience. Must have strong experience with Complex Routing & Switching Environments Will be an addon to have skills in Data Centre, ACI and Access. Ability to work independently is critical Experience in implementing patches. Strong troubleshooting and problem-solving skills Strong Customer Support and interpersonal skills are required Degree or equivalent experience in Engineering or Computer Technologies Change management/ Project Management knowledge along with ITIL knowledge Be autonomous and agile in changing environments, with a sense of initiative and proactivity Strong communication & Analytical skills Quality and process-oriented Attention to detail, understanding of process interlocks and dependencies Proficiency in English is a must, and knowledge of French/Spanish and/or German is considered an asset Knowledge & Skills Versa Certified SD-WAN Associate (VNX100) Versa Certified Administrator - SD-WAN Specialist VNX300 Versa Networks secure SD-WAN Practitioner (VSDP) Cisco 300-415 ENSDWI /CCNP/CCDP/CCIP, ITILV3 Tech Stack: MPLS IPVPN, SDWAN VERSA (Preferred) / Viptela/Cisco, Network Boost, Riverbed, Z-Scalar, Voice - IP Telephony & security, routing protocols such as OSPF, EIGRP, BGP, RIPV2, MPLS, MPLS VPN, VoIP, ISDN DDR, Dial Solutions (PPP/L2F), Switching, DSL, IPSEC, GRE, Tunnelling, Underlay & Overlay protocols. Cat2900 series, Cat3550/3650 series, Cat3750, Cat4500, Cat6500 series, Nexus switches, Wireless LAN. What We Offer We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex-Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Show more Show less

Diploma/CS/B Tech/BE holder (Freshers/Experience ) Candidate must provide the support & services to end users. IT procurement, inventory management, Help desk support services. Handle Client, Server & Data center technology infrastructure IT infrastructure setup & support at various MRU sites Server administration on domain controller, DNS, DHCP, Terminal server services, clustering, filer, SNMP & print server services etc. Administration on Virtual Hyper converge Infrastructure like HyperV, VM Ware, Nutanix etc. Administration on Backup & storage technology, Data center infrastructure administration which consists of servers, storage, UPS, Precision Air Conditioner (PAC), CCTV, Fire system, water detection system, access control, 24x7 Data center monitoring systems etc. Cloud infrastructure administration like Azure, AWS, GCP etc. Network infrastructure support & services Monitoring, operating, and providing troubleshooting of network platforms such as routers, switches, firewalls etc. Maintain & manged network platform inventory. Performing recurring support activities related to end-user workstations, telephony and software for both local and remote users. Maintain and troubleshoot both local area and wide area network links, including firewall, remote access and VPN software and hardware. Designing and implementing new network solutions and/or improving the efficiency of current networks. Installing, configuring, implementation and supporting network equipment including routers, proxy servers, switches, Wireless devices, Wireless controllers and WAN devices. Managing subcontractors involved with network installation. Skills Required: - Diploma Freshers / Experience holder IT/Computer/EC/Electronics/telecommunications engineering or related any engineering discipline. HE IT shall impart required skill sets to mange above responsibilities. Ability to work independently, analytical and problem-solving skills. Ability to work in a fast-paced environment. Good communication skills. Resource must be stationed at HE - IC, Hazira, Surat and Travel to the other L&T site as when required. Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. About Yubi Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India's fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Credit Marketplace - With the largest selection of lenders on one platform, our credit marketplace helps enterprises partner with lenders of their choice for any and all capital requirements. Yubi Invest - Fixed income securities platform for wealth managers & financial advisors to channel client investments in fixed income Financial Services Platform - Designed for financial institutions to manage co-lending partnerships & asset based securitization Spocto - Debt recovery & risk mitigation platform Corpository - Dedicated SaaS solutions platform powered by Decision-grade data, Analytics, Pattern Identifications, Early Warning Signals and Predictions to Lenders, Investors and Business Enterprises So far, we have on-boarded over 17000+ enterprises, 6200+ investors & lenders and have facilitated debt volumes of over INR 1,40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 1000+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. About The Role As a Senior DevOps Engineer, you will be part of a highly talented DevOps team who manages the entire infrastructure for Yubi. You will work with development teams to understand their requirements, optimize them to reduce costs, create scripts for creating and configuring them, maintain and monitor the infrastructure. As a financial services firm, security is of utmost concern to our firm and you will ensure that all data handled by the entire platform, key configurations, passwords etc. are secure from leaks. You will ensure that the platform is scaled to meet our user needs and optimally performing at all times and our users get a world class experience using our software products. You will ensure that data, source code and configurations are adequately backed up and prevent loss of data. You will be well versed in tools to automate all such DevOps tasks. Responsibilities Troubleshoot web and backend applications and issues. Good understanding on multi-tier applications. Knowledge on AWS security, Application security, security best practices. SCA analysis, analyzing the security reports, sonarqube profiles and gates. Able to draft solutions to improve security based on reporting. Lead, drive and implement highly scalable, highly available and complex solutions. Up to date with latest devops tools and ecosystem. Excellent written and verbal communication. Requirements Bachelor’s/Master’s degree in Computer Science or equivalent work experience 3-6 years of working experience as DevOps engineer AWS Cloud expertise is a must and primary. Azure/GCP cloud knowledge is a plus. Extensive knowledge and experience with major AWS Services. Advanced AWS networking setup, routing, vpn, cross account networking, use of proxies. Experience with AWS multi account infrastructure. Infrastructure as code using cloudformation or terraform. Containerization – docker/kubernetes/ecs/fargate. Configuration management tools such as chef/ansible/salt. CI/CD - Jenkins/Code pipeline/Code deploy. Basic expertise in scripting languages such as shell, python or nodejs. Adept at Continuous Integration/Continuous Deployment Experience working with source code repos like Gitlab, Github or Bitbucket. Monitoring tools: cloudwatch agent, prometheus, grafana, newrelic, Dynatrace, datadog, openapm..etc ELK knowledge is a plus. Knowledge on chat-ops. Adept at using various operating systems, Windows, Mac and Linux Expertise in using command line tools, AWS CLI, Git, or other programming aws apis. Experience with both sql (rds postgres/mysql) and no-sql databases (mongo), data warehousing (redshift), datalake. Knowledge and experience in instrumentation, metrics and monitoring concepts. Benefits YUBI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Show more Show less