5488 Vpn Jobs - Page 29

Job Description Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We dont just follow trends we set them and drive change. As a market leader in enterprise analytics and mobility software, weve pioneered BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But thats not all. Strategy is also leading to a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategys stock has outperformed every company in S&P 500. Our people are the core of our success. At Strategy, youll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values bold, agile, engaged, impactful, and united are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employees contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, youre not just another employee; youre a crucial part of a mission to push the boundaries of analytics and redefine financial investment. About the Role: We are looking for experienced Lead Network Engineers to support and enhance Strategys global hybrid network infrastructure, including Azure, AWS, GCP, Stack , and Strategy physical office locations worldwide . You will play a critical role in designing, implementing, and maintaining secure, scalable, and resilient network environments that support both corporate and customer-facing systems. Key Responsibilities: Design, deploy, and manage secure and high-performance network architectures across cloud platforms (AWS, Azure, GCP, Stack) and on-premises environments. Lead or contribute to the network setup and maintenance of global office locations , including WAN, LAN, VPN, SD-WAN, Wi-Fi, and firewall solutions. Ensure high availability, performance, and scalability of the network infrastructure. Implement and maintain cloud network connectivity (VPCs, ExpressRoute, Direct Connect, VPNs, Interconnects). Collaborate with Cloud, DevOps, Security, and IT teams to support new deployments and infrastructure initiatives. Perform network assessments, audits, and optimisations for cost, performance, and security. Monitor and respond to network incidents, ensuring minimal downtime and rapid recovery. Document network topologies, procedures, and changes in a clear and organised manner. Mentor junior engineers and participate in technical design reviews and planning sessions. Required Qualifications: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). 10+ years of hands-on experience in enterprise network engineering. Proven expertise in designing and managing networks across AWS, Azure, and GCP . Experience with Stack (private cloud or custom infra) connectivity and integration . Strong knowledge of routing protocols (BGP, OSPF), VPN , firewalls , load balancers , and IPSec tunnels . Experience with office network setups , including switching, wireless (Cisco Meraki, Aruba, etc.), and internet failover solutions. Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, CloudWatch, Azure Monitor, etc.). Strong understanding of security best practices , zero trust architecture , and network segmentation . Preferred Qualifications: Professional certifications such as CCNP, AWS Advanced Networking, Azure Network Engineer Associate, GCP Network Engineer . Experience with infrastructure-as-code tools (Terraform, Ansible). Experience working with global teams and managing multi-region deployments . Excellent communication, documentation, and cross-functional collaboration skills. Additional Information The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder Applicant will be working on EMEA hours for this role.

Technical Skills: • Industry Certifications and an educational background from Information Technology • Strong experience of security tools and techniques including o Firewall, IDS/IPS o multi-factor authentication o Network authentication o Zero Trust Network Access o WAF & DDoS Protection • Strong Knowledge and understanding on o Public Cloud o Cisco ASA, VPN and Network device o Hybervisor and virtual machine o Active Directory o SIEM, Endpoint Detection & Response (EDR), Application Whitelisting, Data leakage and Malware Analysis • Practical knowledge with Windows, Linux, and TCP/IP networking • Solid scripting experience on any of the following Python/Perl/Bash/Power Shell could be an advantage • Hands-on experience on security incident response Any Additional Requirements Personal Attributes • Roles and Responsibilities Technical Skills: • Industry Certifications and an educational background from Information Technology • Strong experience of security tools and techniques including o Firewall, IDS/IPS o multi-factor authentication o Network authentication o Zero Trust Network Access o WAF & DDoS Protection • Strong Knowledge and understanding on o Public Cloud o Cisco ASA, VPN and Network device o Hybervisor and virtual machine o Active Directory o SIEM, Endpoint Detection & Response (EDR), Application Whitelisting, Data leakage and Malware Analysis • Practical knowledge with Windows, Linux, and TCP/IP networking • Solid scripting experience on any of the following Python/Perl/Bash/Power Shell could be an advantage • Hands-on experience on security incident response Any Additional Requirements Personal Attributes •

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Azure Support Engineer – Job Description Are you passionate about cloud technology and solving complex technical problems? As an Azure Support Engineer, you will be at the forefront of helping customers embrace Microsoft’s cloud platform. You’ll play a critical role in delivering world-class technical support, ensuring customer satisfaction, and contributing to Microsoft’s leadership in the cloud space. Microsoft Cloud Culture At Microsoft, our cloud philosophy is built on the following core principles: Cloud Focus: The future is in the cloud for our customer’s and Products. Cloud Speed: Cloud services evolve rapidly; we embrace the change and adapt continuous learning through regular readiness. Cloud Ownership: We own the Azure Cloud Platform service stack end-to-end and are accountable for its reliability. One Microsoft: Cross-team collaboration is essential—boundaries should never hinder support and customer experience. Cloud Evangelism: we empower customers on how cloud adoption can solve specific business challenges and act as a bridge between business needs and cloud capabilities. Inspiring engineers to adopt modern cloud-native tools and architectures and encourage innovation and continuous learning in cloud technologies. Qualifications As an Azure Support Engineer, you will: Own, troubleshoot, and resolve complex customer technical issues on the Azure platform. Deliver consistent, high-quality support experiences aligned with CPE (Customer and Partner Experience) goals and response time SLAs. Analyze, diagnose, and resolve issues involving infrastructure, networking, virtualization, identity, and platform services. Collaborate across teams (Product Group, Engineering, CSS, Field, etc.) and swarm effectively on critical cases. Create, manage, and escalate incident and problem management requests as needed. Identify process, tooling, or training gaps and propose improvements for better issue resolution. Support readiness efforts by engaging with internal training programs, mentoring, and contributing to knowledge-sharing. Participate in or lead community-building efforts around specific technologies or workloads. Contribute to automation, self-help content, and case deflection initiatives. Ability to handle high-pressure situations with professionalism and empathy.  Required Technical Skills and Qualifications Excellent written and verbal communication skills in English. Strong understanding of TCP/IP protocols and the OSI model. Experience with Infrastructure and Network Administration. Deep troubleshooting knowledge in large-scale networking environments. Familiarity with tools such as Wireshark, Network Monitor, or Message Analyzer. Awareness of Public, Private, and Hybrid Cloud models. Experience with Windows and/or Linux operating systems. Understanding of Virtualization and Software-Defined Networking (SDN) technologies. Understanding of protocols and services such as VPN, IPsec, DHCP, DNS, HTTP/S, MPLS, BGP, Layer 2/3, etc. Knowledge of Proxy, Firewall configurations, and security principles. Preferred / Beneficial Hands-on knowledge of Azure Platform services (e.g., VM, VNet, NSG, Load Balancer, VPN). Familiarity with deployment and support of cloud-native applications and Azure DevOps pipelines. Prior experience in technical support or consulting roles in enterprise environments. Certifications such as AZ-104, AZ-700, AZ-305, or equivalent ________________________________________ Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Role & responsibilities Utilize strong L2/L3 networking skills to test and validate security product features. Conduct thorough testing of security products including SSL, firewall, next-generation firewall, Snort, IPS, IDS, and VPN. Plan and strategize release cycles, test strategies, and test execution plans. Coordinate effectively among various teams to ensure timely releases. Track defects and perform root cause analysis (RCA) to improve product quality. Communicate effectively with cross-border teams and stakeholders to facilitate timely releases. Test various traffic flows and utilize traffic generator tools for comprehensive testing. Guide and mentor engineers to identify and report more bugs. Experience with ASA and FTD is a plus. Good experience in manual testing

Technical Skills Industry Certifications and an educational background from Information Technology Strong experience of security tools and techniques including o Firewall, IDS/IPS o multi-factor authentication o Network authentication o Zero Trust Network Access o WAF & DDoS Protection Strong Knowledge and understanding on o Public Cloud o Cisco ASA, VPN and Network device o Hybervisor and virtual machine o Active Directory o SIEM, Endpoint Detection & Response (EDR), Application Whitelisting, Data leakage and Malware Analysis Practical knowledge with Windows, Linux, and TCP/IP networking Solid scripting experience on any of the following Python/Perl/Bash/Power Shell could be an advantage Hands-on experience on security incident response Any Additional Requirements Personal Attributes

Are you interested in designing and operating sophisticated network solutions? Microsoft RTB platform is transitioning to a hybrid environment of MPLS VPN based Global On-Prem Network and Cloud Networking. We have an MPLS traffic engineered global backbone with 100 Gigabit private connections between our On-Prem data centers and cloud network. We collaborate across multiple divisions of Microsoft to develop and implement unique network solutions. As a Software Engineer specializing in Datacenter Networking, you will architect, design, maintain and operate the global datacenter networking platform. You will collaborate with internal and external teams, as well as industry partners, to ensure that customer and business requirements are met while upholding our Service Level Agreements (SLAs). This role provides an opportunity for you to leverage and expand your expertise in large-scale networking while driving the effort to enhance the resilience, performance and security of our networking solutions. This opportunity allows flexible hours and remote work. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities You will develop reliable, scalable, and high-performance, network designs and produce design documents and implementation plans for networking solutions. You will partner with Engineering and Program Management teams to understand customer, business, and technical requirements to propose network designs or modifications to architecture; participation in architecture reviews to ensure designs and modifications meet all functional, performance, scale, and compliance requirements. You will offer modification and improvements to network technologies based on existing and emerging industry knowledge to contribute to the design, implementation, and operation of reliable, scalable, and high-performance networks. You analyze traffic patterns across complete network infrastructures to identify needs to modify capacity. You will continuously review the network architecture to identify risks and determine improvements as well as measures to ensure highest network security. You will operate networking solutions with the highest quality bar and invest in developing and deploying robust automation tools that increase engineering efficiency, minimize operational burden, and reduce human errors, while optimizing the utilization of infrastructure and resources. You will define telemetry analytics and quality metrics to drive new data collection instrumentation that can improve the detection and troubleshooting of problems. You will troubleshoot and repair complex multi-layer incident issues. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 4+ years technical experience in building or managing large-scale data center networks, in network design, development, and automation Preferred Qualifications Bachelor's Degree in Computer Science OR related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science, Computer Engineering, Computer Networking, Information Security, or a related field AND 3+ years technical experience in network design, development, and automation. 7+ years of knowledge and understanding of network concepts. Proficient in BGP, MPLS VPN, Anycast routing, VLAN/Spanning Tree, TCP/IP, DNS(Domain Name Services), network security and virtualization core technologies based on hands-on experience. 5+ years of experience working with other teams and services to design and implement secure network architectures. 3+ years of experience deploying and troubleshooting key cloud network technologies: Express Route, Load balancer, Application load balancers, Firewall. Solid background in programming and a passion for developing innovative automated solutions. Proficiency in programming languages such as Python, Bash, PowerShell and C#. Able to work cross-functionally in a global organization with diverse partners in different time zones. Able to turn incomplete, conflicting, or ambiguous inputs into solid plans. Experienced with monitoring techniques, tools, alerting, and notification processes. #MicrosoftAI Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

We are hiring for Desktop L2 Support for our MNC Client Greetings of the day.!!!!! This is Shivani Chaturvedi from Artech infosystems Pvt. Ltd. Profile Desktop Support L2 Location : Gurgaon Experience 2 -5 Years Budget 3.5 - 3.7 LPA JD - - Excellent Communication - Must have Desktop L2 Support experience . - Able to work from Gurgaon Location. - Within 10 - 15 Days joiner - Must be graduate Interested can share cv at shivani.c@artechinfo.in or can call me at 9193549698 . Thanks Shivani Chaturvedi HR Staffing

Deliverables / Responsibilities 2 - 8 years of experience Diploma or Degree with good communication skill Good understanding of work/ support environment Good experience on installation and troubleshooting of desktops/ laptops, printers and Servers Good experience on installation of Windows OS and MS- Office 365 Knowledge of Windows Domain, NAS, Firewall and DNS Installation and troubleshooting of Antivirus software Good knowledge on outlook client Troubleshooting, Diagnosing malfunctions in the operation of IT hardware and software Maintain all the assets and update asset database at regular intervals Provide regular technical support for desktops, laptops, printers, and peripherals, Provide regular technical support for Operating systems, mail support and basic network support / troubleshooting Troubleshooting LAN / VPN issues for clients Close all assigned tickets in ticketing system within SLA Follow IT policies and procedure to execute daily work. Desired Candidate Profile Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Diploma, BCA & B.Tech/B.E PG: Post Graduation Not Required Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹32,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Perungudi, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Why you choose this role? When will you be available to join? What is your salary expectation? Work Location: In person

Job Summary: We are seeking a highly skilled and experienced L3 AWS Network Engineer to join our dynamic team. As a key member of our technology organization, you will be responsible for the design, implementation, and management of our critical network infrastructure within the Amazon Web Services (AWS) cloud environment. You will leverage your deep understanding of AWS networking services and cloud networking principles to ensure the reliability, security, and performance of our applications and services. This role requires strong technical expertise, excellent problem-solving abilities, and the capacity to collaborate actively with cross-functional teams to drive business outcomes. Familiarity with AI/ML AWS services and best practices are a significant plus. Responsibilities: Design, implement, and manage secure and scalable network architectures on AWS, including VPCs, subnets, security groups, NACLs, route tables, Transit Gateway, Direct Connect, and VPNs. Troubleshoot complex network issues across the AWS environment, identifying root causes and implementing effective solutions. Implement and maintain network monitoring and alerting systems to proactively identify and resolve potential issues. Automate network provisioning and configuration tasks using Infrastructure as Code (IaC) tools such as Terraform or CloudFormation. Ensure compliance with security policies and best practices for network configurations in AWS. Collaborate with Security teams to implement and manage network security controls, including firewalls, intrusion detection/prevention systems, and network segmentation. Optimize network performance and cost efficiency within the AWS environment. Participate in the planning and execution of cloud migration projects, ensuring seamless network connectivity and minimal disruption. Document network designs, configurations, and operational procedures. Provide technical guidance and mentorship to junior network engineers. Stay up-to-date with the latest AWS networking services, features, and best practices. Collaborate effectively with Engineering, Operations, and Business Units to understand their requirements and translate them into robust network solutions. Contribute to the development and implementation of network standards and policies. Apply familiarity with AI/ML AWS services (e.g., SageMaker, Comprehend, Rekognition) and best practices to support related infrastructure needs. Communicate technical concepts and solutions clearly and effectively, both verbally and in writing, to both technical and non-technical audiences. Participate in on-call rotation as needed to support critical network infrastructure. Required Skills and Experience: Bachelor's degree in Computer Science, Engineering, or a related fireld. Minimum of 5-7 years of experience in network engineering, with a significant focus on AWS cloud environments. Strong understanding of AWS products and services, with in-depth knowledge of core networking services (VPC, EC2, S3, ELB/ALB, Route 53, etc.). Solid knowledge of cloud networking fundamentals and technologies, including TCP/IP, DNS, DHCP, routing protocols (BGP, OSPF), VPN, and rewall concepts. Experience with Infrastructure as Code (IaC) tools such as Terraform or AWS CloudFormation. Proficiency in scripting languages such as Python or Bash for network automation. Experience with network monitoring and management tools (e.g., CloudWatch, SolarWinds, Nagios). Solid understanding of network security principles and best practices in a cloud environment. Experience with implementing and managing network security controls (Security Groups, NACLs, WAF, etc.). Excellent analytical and problem-solving skills with the ability to troubleshoot complex network issues. Ability to collaborate actively with cross-functional teams, including Engineering, Operations, and Business Units, to achieve business objectives. Familiarity with AI/ML AWS services and best practices. Proven written and verbal communication skills, with the ability to articulate technical information clearly and concisely. Additional Desirable Skills: AWS Certified Advanced Networking Specialty certification. Experience with container networking (e.g., ECS, EKS, Kubernetes network policies). Knowledge of hybrid cloud networking architectures and technologies (e.g., AWS Direct Connect, VPN). Experience with network performance optimization and cost management in AWS. Familiarity with DevOps principles and practices. Experience with security compliance frameworks (e.g., SOC 2, PCI DSS, HIPAA). Exposure to serverless networking concepts (e.g., Lambda networking).Role & responsibilities

We Are Hiring: Network Support Engineer Experience Required: 1–10 Years Location: Delhi, Bengaluru Employment Type: Full-time We are seeking talented Network Support Engineers, SOC, NOC, Network Engineer, across experience levels to join our growing security and infrastructure team. The ideal candidates will be responsible for ensuring the security, integrity, and performance of our network infrastructure across cloud and on-prem environments. Key Responsibilities: Monitor and manage network security systems including firewalls, IDS/IPS, VPNs, and proxies Analyze and respond to security incidents and vulnerabilities Implement and enforce security policies, standards, and best practices Conduct regular audits of network architecture and access controls Collaborate with IT and DevOps teams to secure networks, applications, and endpoints Perform vulnerability scanning and penetration testing Assist in incident response planning and disaster recovery testing Required Skills: Strong understanding of network protocols, TCP/IP, firewalls, and intrusion detection/prevention systems Hands-on experience with tools such as Palo Alto, Fortinet, Cisco ASA, or similar Familiarity with SIEM tools and log analysis Understanding of secure network design, segmentation, and access controls Experience with VPN configuration, DNS security, and endpoint protection Certifications like CCNA Security, CEH, CompTIA Security+, or CISSP (preferred but not mandatory) Why Join Us? Work on high-impact security infrastructure projects Grow your career in a fast-paced, learning-driven environment Competitive compensation and flexible working options

Network Engineer The Senior Technical Services Analyst will be responsible for supporting technologies that include secure access service edge (SASE), firewall policies, load balancers, etc. Therefore, a strong understanding of networking is essential. Manage Juniper and Palo Alto firewall policies Manage F5 load balancers (LTM, APM, ASM). Manage Infoblox / IPAM and DHCP server deployment. Work with InfoSec and application teams to ensure successful deployment of applications in compliance with security guidelines and Change Management procedures. Provide recommendation for application connectivity and Bechtels network/AD infrastructure requirements. Provide support for Cloud proxy solution (Zscaler, Global Protect PA). Provide third level technical support for application traffic flow and Internet access issues. Provide off hour support based on rotation. Mandatory Skills Strong understanding of networking fundamentals Proficiency with gateway technologies including SSL-VPN, load balancers, firewalls, and proxy servers Familiarity with Cloud Proxy Solution Netskope Experience with Infoblox IPAM Management Solid knowledge of LAN/WAN technologies, TCP/IP, Ethernet, routing, and networking protocols Understanding of HTTP traffic and SSL standards Proficiency in using network troubleshooting tools like Wireshark and Fiddler Certifications in Juniper, Cisco, and Microsoft technologies are advantageous Experience in scripting and automation is highly desired Knowledge of Cloud Infrastructure and Networking, preferably with Azure About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Experience- 9+ years Location: Pune, Hyderabad (Preferred) JD- Experience in Perform Design, Development & Deployment using Azure Services ( Data Factory, Azure Data Lake Storage, Databricks, PySpark, SQL) Develop and maintain scalable data pipelines and build out new Data Source integrations to support continuing increases in data volume and complexity. Experience in create the Technical Specification Design, Application Interface Design. Files Processing – XML, CSV, Excel, ORC, Parquet file Formats Develop batch processing, streaming and integration solutions and process Structured and Non-Structured Data Good to have experience with ETL development both on-premises and in the cloud using SSIS, Data Factory, and related Microsoft and other ETL technologies (Informatica preferred) Demonstrated in depth skills with Azure Data Factory, Azure Databricks, PySpark, ADLS (must have) with the ability to configure and administrate all aspects of Azure SQL DB. Collaborate and engage with BI & analytics and business team Deep understanding of the operational dependencies of applications, networks, systems, security and policy (both on premise and in the cloud; VMs, Networking, VPN (Express Route), Active Directory, Storage (Blob, etc.), Job Types: Full-time, Permanent Pay: From ₹1,500,000.00 per year Schedule: Fixed shift Application Question(s): How many years of total experience do you currently have? How many years of experience do you have with Azure data services? How many years of experience do you have with Azure Databricks? How many years of experience do you have with PySpark? What is your current CTC? What is your expected CTC? What is your notice period/ LWD? Are you comfortable attending L2 interview face to face in Hyderabad or Pune office? What is your current and preferred location?

Country/Region: IN Requisition ID: 27524 Work Model: Position Type: Salary Range: Location: INDIA - HYDERABAD - BIRLASOFT OFFICE Title: Azure Databricks Developer Description: Area(s) of responsibility About Us: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Azure Data Engineer with Databricks (7+ Years) Experience: 7+ Years Job Description: Experience in Perform Design, Development & Deployment using Azure Services ( Data Factory, Azure Data Lake Storage, Databricks, PySpark, SQL) Develop and maintain scalable data pipelines and build out new Data Source integrations to support continuing increases in data volume and complexity. Experience in create the Technical Specification Design, Application Interface Design. Files Processing – XML, CSV, Excel, ORC, Parquet file Formats Develop batch processing, streaming and integration solutions and process Structured and Non-Structured Data Good to have experience with ETL development both on-premises and in the cloud using SSIS, Data Factory, and related Microsoft and other ETL technologies (Informatica preferred) Demonstrated in depth skills with Azure Data Factory, Azure Databricks, PySpark, ADLS (must have) with the ability to configure and administrate all aspects of Azure SQL DB. Collaborate and engage with BI & analytics and business team Deep understanding of the operational dependencies of applications, networks, systems, security and policy (both on premise and in the cloud; VMs, Networking, VPN (Express Route), Active Directory, Storage (Blob, etc.),

Role - IT Support Engineer - Rotational Shift Job Location - Secunderabad Education - Graduate Any Looking for Immediate Joiners, This is a Rotational Shift Job. Connect on - 9100799923 Responsibilities - Provide first and second-level technical support to end-users Troubleshoot hardware and software issues on desktops, laptops, printers, and mobile devices. Install, configure, and update operating systems, applications, and security tools. Monitor and maintain network infrastructure including routers, switches, firewalls, and Wi-Fi systems. Support Microsoft Windows, Mac OS, and common enterprise tools (e.g., Office 365, Active Directory, VPN, etc.). Manage user accounts and permissions using Active Directory, Exchange, and other systems. Document incidents, service requests, and technical procedures in a knowledge base. Assist with asset inventory, procurement, and lifecycle management. Collaborate with other IT staff and departments to escalate and resolve complex issues. Ensure data security, backups, and compliance with IT policies and best practices. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Life insurance Provident Fund Work Location: In person

We are looking for a skilled Desktop Support Engineer with 2 years of experience to provide technical assistance and support for hardware, software, and network-related issues. The ideal candidate should have strong troubleshooting skills, excellent communication, and the ability to resolve technical problems efficiently. Key Responsibilities: Provide desktop, laptop, printer, and peripheral hardware support (installation, configuration, troubleshooting). Install, configure, and troubleshoot Windows OS, MS Office, and other software applications . Assist in network troubleshooting (LAN/Wi-Fi, VPN, IP configurations). Resolve user issues related to login, email, and system performance . Perform regular system maintenance, updates, and antivirus checks . Set up and manage user accounts, permissions, and access controls . Document and maintain records of support requests and resolutions. Coordinate with vendors for hardware/software repairs and warranty claims. Provide remote support when required. Ensure compliance with company IT policies and security standards. Required Skills & Qualifications: 2 years of experience in desktop support, IT helpdesk, or technical support . Strong knowledge of Windows OS (Windows 10/11), MS Office, and basic networking . Familiarity with Active Directory, DNS, DHCP, and troubleshooting tools . Experience with hardware troubleshooting (PCs, laptops, printers, etc.) . Basic understanding of IT security practices and antivirus management . Excellent problem-solving and communication skills . Ability to work independently and in a team environment. IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Preferred Qualifications: Knowledge of macOS/Linux support is an advantage. Experience with ticketing systems (ServiceNow, Jira, etc.) . Familiarity with remote desktop tools (TeamViewer, AnyDesk, etc.) . Benefits (if applicable): Health insurance Paid leaves Performance bonuses Career growth opportunities Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹24,000.00 per month Shift: Day shift Education: Diploma (Required) Experience: Desktop support: 1 year (Required) Work Location: In person

We are looking for a Junior System Administrator with hands-on experience in Linux/Ubuntu systems , network configurations , and Wi-Fi/LAN/WAN setup and management . The ideal candidate will assist in maintaining our IT infrastructure, troubleshoot hardware/software issues, and ensure network performance and system availability across the organization. Key Responsibilities: Manage and support Linux-based systems (Ubuntu preferred) Perform installation, configuration, and maintenance of hardware, software, and system tools Troubleshoot and resolve network issues (LAN, WAN, VPN, Wi-Fi) Configure and manage Wi-Fi routers/access points and ensure secure wireless connectivity Monitor system performance and uptime Apply OS patches, updates, and perform regular security checks Support end users with IT-related queries and system access issues Maintain inventory and documentation of system assets and configurations Technical Skills Required: Strong understanding of Linux OS (especially Ubuntu) Experience with network protocols and configuration (TCP/IP, DNS, DHCP) Basic knowledge of LAN/WAN and Wi-Fi setup and troubleshooting Familiarity with system security and firewall configurations Knowledge of commonly used software tools and command-line utilities Good understanding of system logs, shell scripting (basic), and performance monitoring tools Soft Skills: Strong problem-solving ability Good verbal and written communication skills Ability to work independently and as part of a team Willingness to learn and adapt to new technologies Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per year Work Location: In person

About the Role We are seeking a highly motivated and focused IT Support Engineer to join our dynamic IT team. In this role, you will be the first point of contact for our employees, providing essential technical assistance and ensuring the smooth operation of our internal IT systems and infrastructure. You will play a crucial role in maintaining productivity by resolving technical issues efficiently and effectively, contributing to a positive and productive work environment. What You'll Do: User Support & Troubleshooting: Provide first and second-level technical support to employees for hardware, software, network, and system-related issues, both in-person and remotely. Hardware Management: Install, configure, maintain, and troubleshoot desktops, laptops, printers, mobile devices, and other IT equipment. Software Support: Assist users with common business applications (e.g., Microsoft 365/Google Workspace, communication tools, productivity software) and troubleshoot software-related problems. Network & Connectivity: Diagnose and resolve basic network connectivity issues (LAN, Wi-Fi, VPN) and assist with network device configuration. System Administration: Manage user accounts, permissions, and access rights in various systems (e.g., Active Directory, cloud-based identity providers). Documentation: Create and maintain comprehensive documentation for IT procedures, troubleshooting guides, and knowledge base articles to empower users and streamline support. IT Asset Management: Assist with tracking and managing IT assets, including inventory, procurement, and decommissioning. Security Awareness: Promote and enforce IT security best practices among employees, assisting with basic security configurations and incident reporting. Collaboration: Work closely with other IT team members, vendors, and departments to escalate complex issues and ensure timely resolution. Onboarding/Offboarding: Support the IT aspects of employee onboarding (setting up accounts, equipment) and offboarding (account deactivation, equipment retrieval). What You'll Bring: Education: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Experience: 3+ years of experience in an IT support, help desk, or desktop support role. Technical Skills: Strong proficiency in troubleshooting and supporting Windows and macOS operating systems. Experience with Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, SharePoint) or Google Workspace. Familiarity with network fundamentals (TCP/IP, DNS, DHCP) and troubleshooting basic network connectivity. Experience with Active Directory or other identity management systems for user and group management. Knowledge of ticketing systems (e.g., Jira Service Desk, Zendesk, ServiceNow) and ITIL principles. Basic understanding of cybersecurity principles and best practices. Soft Skills: Excellent communication skills (written and verbal), with the ability to explain technical concepts clearly to non-technical users. Strong problem-solving and analytical abilities. Exceptional customer service orientation and a patient, empathetic approach. Ability to work independently and as part of a team in a fast-paced environment. Strong organizational skills and attention to detail.

Position Title: IT Support Engineer/Network Engineer Experience: 3+ years Job Type: Full-time, Permanent Work Location: On-site Shift Timing: 11:30 AM to 8:30 PM (Day Shift) Joining Timeline: Within 0–15 days Job Description: Work with a team of engineers and resolve assigned tickets Remote end-user support Excellent knowledge of MS Windows Server 2012, 2016, 2019, 2022 Hands-on experience with RAID configurations Knowledge of MS Azure & cloud technologies Troubleshooting of LAN/WAN issues and Wi-Fi access point configurations Familiarity with backup technologies like Veeam, Cloud Backup, Acronis Understanding of Windows Server, Hyper-V, and virtualization Active Directory, Group Policy (GPO), DHCP/DNS knowledge Exposure to firewalls: FortiGate, Palo Alto, Sophos Firewall policies, VPN tunneling, SSL VPN Certifications such as MCSE, MCP, MCITP, MCSA, CCNA are an added advantage Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹45,000.00 per month Work Location: In person

Position : IT Hardware and Networking Technician Responsibilities: Job Title : IT Hardware and Networking Technician Location : [Noida] Reports to : CIO Position Type : Full-time Key Responsibilities : Install, configure, and maintain computer hardware, including desktops, laptops, servers, storage devices, and printers. Configure and maintain operating systems (Windows, Linux, MacOS), ensuring compatibility with both hardware and network infrastructure. Install and configure necessary software applications and updates. Assemble, upgrade, and repair computer systems and peripherals. Perform regular checks on hardware systems, identifying potential issues before they cause disruptions Troubleshoot and repair faulty hardware, including motherboard, RAM, storage devices, power supplies, and other peripherals. Conduct hardware diagnostics to identify and resolve performance issues. Plan and execute hardware upgrades (RAM, storage, graphics cards, etc.) as per company needs or to improve system performance. Install, configure, and maintain network hardware such as routers, switches, firewalls, wireless access points (WAPs), and network storage devices. Set up network cabling and wireless technologies. Implement network security protocols, ensuring safe data transmission and firewall protection Troubleshoot network-related problems (e.g., poor connectivity, slow speeds, access issues) and resolve them efficiently. Conduct periodic network tests to ensure stable and secure communication across all systems. Manage and maintain the Local Area Network (LAN) and Wide Area Network (WAN), ensuring seamless communication within and outside the organization Configure and manage VPN (Virtual Private Networks) to allow secure remote access for employees Implement and monitor security measures such as firewalls, intrusion detection/prevention systems (IDS/IPS), and network encryption. Ensure that network devices are protected against unauthorized access and vulnerabilities. Provide remote support for users/customers experiencing hardware or networking issues. Guide users through troubleshooting steps and resolve common problems related to hardware, network connectivity, and peripheral devices. Maintain and periodically review network security protocols and policies. Maintain an up-to-date inventory of hardware and equipment. Track hardware lifecycle, ensuring timely replacement or upgrades as needed. Technical Skills : Hardware Proficiency : In-depth knowledge of desktop and laptop hardware components, peripherals, and configurations. Networking Skills : Expertise in LAN/WAN design, implementation, and troubleshooting. Familiarity with network security concepts like firewalls, VPNs, and intrusion prevention. Operating Systems : Experience with various operating systems, especially Windows (10/11, Server editions), Linux distributions, and macOS. Advanced Excel: Knowledge and Utilization of advanced Excel functions Diagnostic Tools : Proficient in using diagnostic and network monitoring tools like Wireshark, Ping, Traceroute, SolarWinds, etc Cloud Infrastructure : Familiarity with cloud services like AWS, Azure, or Google Cloud can be beneficial. Networking Protocols : Understanding of common networking protocols (TCP/IP, HTTP, DNS, etc.) and troubleshooting methods. Preferred Qualifications : Bachelor’s Degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Exposure to cloud networking, VPN configurations, and hybrid cloud environments. Experience : Minimum 0-2 years of hands-on experience in computer hardware and networking support, or related IT roles. Demonstrable experience with network administration , including routers, switches, firewalls, VPN, and LAN/WAN setups. Practical knowledge of networking protocols such as TCP/IP, DNS, DHCP, VPN, and HTTP. Job Type: Full-time Pay: ₹10,000.00 per month Language: en (Preferred) Work Location: Remote

You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Responsibilities Requisition ID R-10363649 Date posted 07/23/2025 End Date 08/18/2025 City Noida State/Region Uttar Pradesh Country India Location Type Onsite Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title FTS Network Services - Telecom Advisor POSITION PURPOSE: Network Fulfillment is responsible to support Install, Disconnect, Redesign of ATMs and Circuits Including Ethernet, MPLS, AVPN, ISDN, VPN. RESPONSIBILITIES: 1) Co-Ordinate with Connectivity Vendors and order/disconnect/redesign PVCs, ePVCs, MPLS, VPN & Ethernet circuits. 2) Co-ordinate with hardware Vendor to Order & ship equipment for clients. 3) Create, update/edit, cases or tickets in the provisioning tracking tools (NARS, SharePoint, Service Now). 4) Customer Contact: Project touch-points include end-users (banks), vendors and other business units via calls and email. All contact activities must be added to the appropriate tracking tools. 5) Contact customer to complete, edit, update or verify Site Information Forms in a timely manner. Notify Network Service Coordinator (NSC) when task is complete. All contact activities must be added to the appropriate tracking tools. 6) Consistently update process related spreadsheets, CMDB, Service Now, Visio Diagrams etc for documentation & project updation. 7) Coordinate shared projects with other Fiserv Business Units. 8) Routinely track orders to ensure the vendor orders are meets customer’s deadlines. Periodically update NSC, client and installations group with status. Projects in jeopardy or escalation will be updated as determined by the NSC. 9) Attend Various project related calls to ensure tracking & timely completion of the projects 10) Work with associated FTS departments (Engineering /NOC/Perimeter Security/ Install desk/ CM/ Network hardware/Billing etc) to properly implement services. The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities. POSITION QUALIFICATIONS: Education: A Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology or equivalent education in a related discipline is required. SKILLS & KNOWLEDGE REQUIRED: 1) Experience of 15+ years of total . 2) Experience of ordering Circuits & hardware with vendors. 3) Should have in-depth knowledge of Network Provisioning terminologies. 4) Preferably should have worked with US connectivity vendors such as AT&T, Verizon, Lumen etc. 5) Excellent commendation skills, well spoken, ability to deal with clients and managers at various levels, work with engineers & vendors. 6) Understanding of Ethernet, SDWAN, CLOUD , MPLS, AVPN, VPN. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Linux Administrator : Required 1+ Years of Experience in Linux (only experienced candidate apply) Roles & Responsibilities 1.Responsible to install new server (web hosting linux based OS installation) as required or approved by the RM 2.Responsible to install all required software to run server smoothly like WHM, PHP, MYSQL, MONGO DB, NODE JS or any other (if required) 3.Responsible to host website on server as instructed by management and ensure running on domestic IP (as given) and public IP and ensure website basic security & virus scan. 4.Responsible to blocking all ports except to ports required. 5.Responsible to manage Sub – domain if required. 6.Responsible to audit website monthly and coordinate with account team for status (if required as given instruction suspend particular website). 7.Responsible to handle mail server and mail related issues like QUE manager and any virus attack for (mail server different & website server different). 8.Responsible for installation and configuration of GIT server, account creation, account suspension, maintaining data weekly backup management, credential update, disk space. 9.Responsible to change C-panel credentials in every week for security reasons and provide the same to the concern person on request. 10.Responsible to change WHM credential monthly and maintain repository. 11.Monitor and Schedule backup daily, weekly and monthly for all servers and maintain copy of data from server. 12.Responsible to maintain attributes for every hosted site (Mandatory). 13.Responsible to check daily disk space and free up the space for smooth running of the server. 14.Manager SSL security for all accounts. 15.Share information high disk space uses websites on a weekly basis. 16.Manage all SMTP accounts (like credential with website list) or client list. 17.Responsible to check the file system on every host server weekly and inform concern owner to remove unrequired file and folder. 18.Responsible to resolve daily tickets regarding server and inhouse system related issues. 19.Responsible to follow-up and coordinate for any hardware & software purchase (at the 1st level of communication) 20.Responsible to handle NIC server tickets and E-Governance website like- UPN application, application for UM initialization VPN modification VM initialisation, VM configuration, web server configuration, database server configuration, database server connectivity, to web server public IP request, port opening request, domain pointing request, backups are configured on each server SSL installation coordination with DNS team, vulnerability need to be patched received from NFC-VA (venality assessment) score regarding to discharge duties of points. 21.Responsible to Coordinate with NIC person and A/C manager of respective project. 22.Responsible to manage and monitor firewall related task like- rule creation, port blocking/ allow IP mapping, blacklist/ whitelist/ whitelist management data usage report. 23.Responsible to check server health (hardware check) like RAM/CPU/BOARD/LANPORT etc. 24.Responsible to keep server power backup for atlease 30 min on UPS 25.Responsible to resolve tickets related to any staff hardware issue, OS installation, S/W installation/ S/W upgradation, network issue, vendor coordination as and when required. 26.Maintain S/W repository like – window list, MS Office licence list, C-panel licence list, any purchased software licenced key and maintain a list of allotment of the software. Thanks & Regards Pankaj Singh 8595546965 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): What is your current location What is your total experience what is your Notice period What is your current ctc Work Location: In person Speak with the employer +91 8595546965

We are looking for a motivated and skilled Network Security Engineer with 1–3 years of hands-on experience in networking, wireless technologies, and cybersecurity. Candidate must be located in commutable distance to Delhi (1-2 yrs exp is must) Key Responsibilities: 1.Knowledge of networking, OSI Layers, IP addressing and routing/switching concepts. 2. Knowledge of Wireless and Security is Must 3. Knowledge of wireless Controller & site survey 4. Knowledge of VPN & SSL VPN 5. Knowledge of VDOM in Fortinet 6. Knowledge of Switches 7. Knowledge of Network & endpoint security is must 8. Hands on experience on UTM/firewalls like Sophos/ Fort iGATE/ Sonic wall/ Meraki is must 9. Hands-on experience on server-based/ cloud-based Anti-virus installation is must 10. Knowledge of Enterprise wireless is mandatory 11. Hand on experience on wireless devices like Access Points, and controllers of different OEM like Juniper, and Cisco … is must. Experience: 1–3 Years Preference: Immediate joiner Job Type: Full-time Pay: From ₹300,000.00 per year Benefits: Health insurance Provident Fund Experience: Network Security Engineer: 1 year (Required) Work Location: In person

Area(s) of responsibility Core Competencies Strong Computer Skills and the Ability to Troubleshoot and Diagnose complex problems Exposure to and knowledge of Microsoft Active Directory and Office 365 concepts and administration Experience handling L2/L3 troubleshooting for Windows & MAC OS Experience with Citrix and Microsoft Remote Desktop concepts and administration Knowledge of DHCP, IP routing, VPN, and firewall concepts Experience in supporting minor hardware repairs (Desktop & Laptop) Experience in phone system administration Operational Requirement Provides third level investigation and diagnosis Resolves and closes incidents/service requests as per help desk procedures & within SLA Escalates unresolved incidents/service requests within agreed timescales Logs relevant incident/service request details per help desk procedures Communicates with client regarding incident progress Ensures tickets are updated at all times until issues are resolved Liaises with clients, other IT support groups and 3rd party providers when necessary Performs imaging/reimaging of PCs Skills with M/O flag are part of Specialization Think Holistically -PL3 (Behavioural) Win the Customer -PL3 (Behavioural) Availability Management -PL4 (Functional) IT Infrastructure -PL4 (Functional) Incident Management -PL4 (Functional) Capacity Management -PL3 (Functional) Mobiles-Support - PL3 (Optional) PC Hardware-Support - PL3 (Mandatory) Windows - PL4 (Mandatory) O365 - PL4 (Mandatory) MS Active Directory - PL3 (Mandatory) Service Level Management -PL3 (Functional) Network Support - PL3 (Mandatory) Peripherals-Support - PL3 (Mandatory) Service Catalogue Management -PL2 (Functional) One Birlasoft -PL3 (Behavioural) Results Matter -PL3 (Behavioural) Get Future Ready -PL3 (Behavioural) Help the tribe -PL3 (Behavioural)

As an IT Support Technician in our office , you will play a crucial role as the first line of technical support for our entire workforce. Your responsibilities extend beyond traditional IT support to include virtual onboarding of new employees to our technologies, ensuring a seamless and efficient integration into our digital ecosystem. Primary Responsibilities: First Point of Service Excellence: Provide exceptional first-level technical support to our work-at-home workforce, addressing hardware, software, and network connectivity issues in real-time. Remote Assistance Mastery: Utilize various remote tools, web meetings, email, service desk tickets, and instant messaging to deliver prompt and effective solutions to end-users. Closure Rate Optimization: Achieve a high closure rate for first-level support by leveraging a diverse set of remote software tools to troubleshoot and resolve technical issues. Thorough Documentation: Document all resolutions and escalations meticulously within our internal ticketing system to ensure a comprehensive and organized record of IT support activities. Hardware Configuration and Troubleshooting: Configure and troubleshoot a range of devices, including computers, thin clients, Mac computers, and peripherals necessary for our work-at-home operations. Procedural Adherence and Continuous Improvement: Follow established procedures while occasionally exercising sound judgment. Contribute to the development of new standard operating procedures as we acquire new technologies, with a focus on meticulous task documentation. Process Enhancement: Improve existing processes by evaluating objectives, reviewing proposed changes, and making recommendations to enhance efficiency and effectiveness. Information Security Compliance: Reinforce information security compliance across all IT support activities. Certifications (a plus): Network+ Virtualization tools knowledge. VMWare. GCP. Knowledge/Skills: 3+ years of work experience in a fast-paced IT desktop support role; BPO experience is preferred. Proficiency in Windows Operating Systems and Microsoft Office 365. Proficiency in Mac OS Operating System and software products. Proficiency with computer hardware, thin client hardware, software, VPN, and remote computer tools. VMware knowledge. Knowledge of Windows Active Directory. MFA knowledge in configuring and managing end-users. Excellent written and verbal communication skills with the ability to interact with non-tech users. Flexibility to work evening and weekend hours when needed. Ability to learn and understand new and potentially complex products. Strong problem-solving skills. Demonstrates honesty, integrity, and teamwork. Adaptable to change and able to work under pressure. Good time management skills and ability to multitask. Maintains high standards of ethical and professional conduct.

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About The Role We are looking for Level 2 Engineer for our Device Management Team, having 4+ years of experience in Device Management. The team member will be responsible for the administration of the Security Devices like Next Gen Firewall. He should be well versed in the Change and Incident Management process. He should be ready to work in 24 X 7 shifts. Key Responsibilities Firewall Operations & Troubleshooting: Monitor, manage, and optimize firewall performance, health, and security. Perform advanced troubleshooting of firewall-related issues, working closely with L1 and L3 teams. Investigate security incidents, network anomalies, and connectivity issues. Fine-tune firewall rules, policies, and configurations for performance and security improvements. Work on packet captures and traffic analysis to diagnose network security issues. Rule & Policy Management Review, implement, and modify firewall rules while ensuring security and compliance standards. Conduct firewall rule audits and remove redundant or obsolete rules. Manage access control policies, VPN configurations, and segmentation policies. Ensure compliance with organizational and regulatory security guidelines. Incident & Change Management Act as an escalation point for L1 engineers and assist in resolving complex firewall issues. Participate in Root Cause Analysis (RCA) for recurring firewall incidents and recommend fixes. Handle firewall upgrades, patches, and firmware updates as per change management procedures. Support IT security and compliance teams in conducting risk assessments and vulnerability remediation. BAU Operations & Automation Implement automation scripts for firewall monitoring and reporting. Optimize firewall logging, alerting, and monitoring for proactive security management. Coordinate with vendors and OEM support teams for hardware/software troubleshooting. Documentation & Reporting Maintain up-to-date documentation on firewall configurations, rule changes, and security incidents. Prepare reports on firewall performance, threat activities, and policy violations. Provide training and mentorship to L1 engineers on firewall best practices. Basic Qualifications B.E. / B.Tech in IT, Computer Science or master's degree in IT/CS. Relevant security/network certifications such as CCNP Security, Fortinet NSE 3+, Palo Alto PCNSA/PCNSE, Check Point CCSA/CCSE, Juniper JNCIS-SEC, or equivalent. Strong verbal and written communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work with minimal levels of supervision or oversight. Ability to work in a 24x7 environment (if required) and manage escalations effectively. Preferred Qualifications ITIL Foundation Experience in working in shifts and hands on experience with ITIL framework Worked on multiple clients’ environments and deployment Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.