Job Summary We are seeking a highly motivated and technically skilled Network Engineer to join our infrastructure and operations team. The ideal candidate should have strong expertise in network protocols, enterprise network configurations, and troubleshooting, along with a proactive interest in cybersecurity principles and practices. This role provides an excellent opportunity for professionals looking to grow their network engineering career while expanding into the cybersecurity domain. Key Responsibilities Design and implement network systems, configurations, and upgrades. Manage and monitor network performance; troubleshoot outages and bottlenecks. Configure and manage routers, switches, firewalls, and VPNs. Collaborate with architecture and security teams to align network design with business and compliance goals. Implement and enforce network security policies, including access controls, segmentation, and monitoring. Stay updated on emerging threats and cybersecurity best practices. Document system configurations, procedures, and policies. Support procurement processes, including preparing POs, handling quotations, and managing vendor Skills & Qualifications : Strong knowledge of routing protocols : EIGRP, OSPF, BGP. Expertise in Layer 2 technologies : VLAN, VTP, STP, switch ports, EtherChannel, port security. Hands-on experience with Cisco routers/switches, firewalls, and VPN solutions. Knowledge of operating systems : Windows, Unix/Linux. Familiarity with cybersecurity basics such as firewall policies, access control, and network segmentation. Interest in expanding skills in cybersecurity, threat detection, and network hardening. Strong problem-solving and communication skills. Proficiency in MS Office tools (Word, Excel, Skills : Excellent communication skills (written and verbal) in English. Positive, confident, and self-driven attitude. Team player with the ability to work independently. Strong planning, organization, and adaptability skills. Commercial awareness (e.g., understanding of PO, invoicing, Qualifications : Bachelor's degree in Computer Science, IT, or a related field. Certifications : CCNA preferred. (ref:hirist.tech) Show more Show less

We are seeking a skilled and motivated Network L2 Engineer to join our team. As a Level 2 Network Engineer, you will be responsible for providing support and troubleshooting for network infrastructure, ensuring the optimal performance, security, and reliability of network systems. Key Responsibilities Provide Level 2 support for network-related issues, diagnosing and resolving complex network problems. Manage and troubleshoot network infrastructure, including routers, switches, firewalls, and other network devices. Monitor network performance and perform regular health checks to ensure high availability and reliability. Assist in the implementation and configuration of network solutions, including LAN, WAN, and VPN. Perform network diagnostics using network monitoring tools and troubleshooting methodologies. Collaborate with senior engineers and cross-functional teams to resolve escalated network incidents and problems. Ensure timely resolution of service requests, incidents, and change requests according to SLAs. Support network security by monitoring and troubleshooting security devices and protocols (e.g., firewalls, IPS/IDS). Document network configurations, procedures, and incident reports for knowledge base and continuous improvement. Assist with network upgrades, patch management, and maintaining hardware inventory. Participate in disaster recovery planning and ensure network resiliency. Stay up to date with new network technologies, trends, and best practices. Desired Skillset And Competencies 3+ years of experience as a Network Engineer or in a similar network support role. Solid understanding of networking protocols and technologies, such as TCP/IP, DNS, DHCP, VLANs, VPNs, OSPF, BGP, and QoS. Hands-on experience with network devices such as Cisco, Juniper, HP, or other network equipment. Familiarity with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, etc.) Experience with firewalls, VPNs, and network security protocols. Ability to troubleshoot and resolve network-related incidents using network analysis tools and techniques. Strong knowledge of network topology, design, and architecture. Experience with network design, implementation, and documentation. Knowledge of wireless networking, including Wi-Fi standards and technologies, is a plus. Ability to work effectively in a fast-paced, collaborative team environment. Excellent problem-solving and troubleshooting skills, with attention to detail. Strong verbal and written communication skills. Certifications such as Cisco CCNA/CCNP, CompTIA Network+, or equivalent are highly desirable (ref:hirist.tech) Show more Show less

Key Responsibilities Security Infrastructure Monitoring & Management : Configure, monitor, and troubleshoot NGFW Firewalls, firewall management servers, remote VPN, IPsec and GRE VPNs, DNS security, cloud proxies, EDR/AV systems, and other security solutions. Perform regular health checks of supported security solutions and ensure optimal performance. Incident & Service Management Monitor and update the Service Desk tool (RFC/SR/IM) and promptly respond to email queries. Participate in and support incident resolution calls. Raise cases with OEMs for escalated or complex support issues. Documentation & Reporting Maintain and update Standard Operating Procedures (SOPs), device inventory (CMDB), and network diagrams. Take regular backups of all security-related solutions and configurations. Requirements 4 to 5 years of hands-on experience in IT Security Operations / Administration. Strong technical knowledge and experience with firewalls, VPNs, cloud security, EDR/AV, and DNS security. Familiarity with service management tools and incident/change request processes. Strong analytical and troubleshooting skills. Excellent communication skills and ability to work under pressure. Ability to coordinate with OEMs and internal stakeholders effectively (ref:hirist.tech) Show more Show less

About Mindstix Software Labs Mindstix accelerates digital transformation for the world's leading brands. We are a team of passionate innovators specialized in Cloud Engineering, Enterprise Mobility, Digital Experiences, and Data Science. Our SRE experts deliver cloud strategy and massive-scale cloud infrastructure for Fortune 500 customers and silicon valley ventures. We work across a diverse set of industries such as eCommerce, Luxury Retail, SaaS, Consumer Tech, Health Tech, and Hospitality. A fast-moving open culture powered by curiosity and craftsmanship. A team committed to bold thinking and innovation at the very intersection of business, technology, and design. That's our DNA. Roles And Responsibilities Mindstix is looking for DevOps and Site Reliability Engineers. As a member of our Cloud Engineering team, you have an opportunity to work on modern cloud-native infrastructure using our bleeding-edge DevOps toolchain. Design and architect large-scale systems on leading cloud platforms : AWS, Azure, and Google Cloud. Automate IT operations and the "software supply chain" with continuous integration, continuous delivery, infrastructure-as-code, and modern release engineering. Design for high availability, scalability, elasticity, and enterprise-grade security. Plan release strategies and steer production launches for mission-critical cloud applications. Manage production environments for high availability, performance, and latency. Deliver committed SLAs. Scale systems sustainably. Continually refine systems for reliability and security. Incident response, root cause analysis, remediation and fixes, and regression testing on live production systems. Lead cloud transformation strategy, cloud platform assessments, cloud migration initiatives, and cloud cost optimization for global brands. Qualifications And Skills Bachelor's or Master's degree in Computer Science, Information Technology, or allied streams. 3+ years of hands-on experience in building virtualized cloud infrastructure and deploying applications to cloud environments: Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Cloud Foundations : Strong foundations in virtualization, infrastructure-as-code, containers, private, hybrid, and public cloud computing concepts. Programming Foundations : Strong hands-on experience with at least one programming or scripting language such as Python, GoLang, Java, JavaScript, Groovy, Bash, Powershell. OS Proficiency : Proficiency in system administration on Linux and Windows. Toolchain Expertise Docker, Kubernetes, EKS, AKS. Helm, Spinnaker. Terraform, CDK, AWS CloudFormation. Jenkins, GitHub Actions. AWS CLI, Azure CLI. ELK Stack, Grafana, Prometheus, Dynatrace. Chef, Puppet, Ansible. JIRA, Confluence, Slack. CI/CD Pipelines Hands-on experience in building Continuous Integration and Continuous Deployment pipelines at enterprise scale. Experience deploying microservices and application workloads. Networking Competency TCP/IP stack and protocols, software-defined networking (SDN), DNS, DHCP, Tunneling and VPN, Proxies and NAT, Load Balancers, Firewalls, Gateways, TLS. Security Competency Strong foundations in identity management, authentication, authorization, key management, certificate management, SAML, and OAuth. Release Management Experience with release strategies such as Canary, Blue-Green, Rolling Updates. Scalability Engineering Experience in designing, deploying, and testing distributed applications in multi-cloud environments. HA And DR Experience with high-availability architecture, disaster recovery strategies, multi-AZ and multi-region deployment models. Integration Experience Experience with REST APIs, GraphQL, Enterprise Integration Patterns, API Management, Service Bus and Async-Messaging. Monitoring Experience Experience in protocols and tools for observability log aggregation, telemetry monitoring, application performance monitoring (APM), analytics, distributed tracing and alerting. Data-tier Expertise Operationalizing storage services and managed databases: SQL, No SQL, Data Lake, Data Warehouse, Cloud Data Platforms, Object Storage Services. Experience with capacity planning, cost estimation, and cloud cost optimization. Excellent Written And Verbal Communication Skills Ability to engage with technical and non-technical team members. Strong problem-solving and debugging skills with an ability to rapidly learn new technologies and tools. (ref:hirist.tech) Show more Show less

Job Overview We are looking for a detail-oriented and experienced IT System Administrator to join our team. The ideal candidate will manage, maintain, and optimize our IT infrastructure to ensure smooth operations while also providing technical support to employees. This role demands hands-on expertise in system administration, troubleshooting, and proactive network Responsibilities : System Administration Manage and maintain servers, systems, and network infrastructure to ensure optimal performance. Administer and optimize VPN services for secure remote access. Oversee the configuration and maintenance of Wi-Fi networks, ensuring reliable connectivity across the organization. Perform routine system monitoring, patching, and updates to maintain system security and availability. Deploy, configure, and manage virtualized environments (e.g., VMware, Systems Support : Provide technical support for desktops, laptops, and peripheral devices such as printers and scanners. Implement and enforce software usage policies, including installations, updates, and licensing compliance. Manage the onboarding and offboarding processes for employees, including hardware setup, user accounts, and system access rights. Troubleshoot hardware and software issues, ensuring timely resolutions to minimize and Security Management : Install, update, and manage organization-wide software and applications. Monitor and enforce compliance with IT security policies, including the use of authorized software and tools. Regularly back up critical data and test recovery processes. Implement security measures such as firewalls, antivirus solutions, and access controls to protect internal and Documentation : Create and maintain detailed documentation of IT infrastructure, configurations, and policies. Establish and communicate software usage policies, ensuring clarity and compliance across the organization. Provide training and best practices to employees on system use and IT security Management : Maintain and troubleshoot LAN, WAN, and VPN connectivity issues. Monitor and optimize network performance to ensure reliable connectivity. Implement and maintain network security protocols, including firewalls and intrusion prevention Support : Provide technical support to users, including troubleshooting hardware, software, and network-related issues. Manage IT ticketing systems to ensure timely resolution of incidents and requests. Create and maintain user accounts, permissions, and access and Compliance : Implement and enforce IT security policies, ensuring compliance with organizational standards. Conduct regular backups and restore operations for critical systems and data. Stay updated with the latest security trends and recommend preventive and Reporting : Maintain detailed documentation of system configurations, processes, and procedures. Generate periodic reports on system performance, incidents, and Project Support : Collaborate with other teams to plan and execute IT-related projects, including migrations and upgrades. Research and recommend new technologies to improve efficiency and Skills and Qualifications : Bachelors degree in information technology, computer science, or a related field. 3-4 years of experience as an IT System Administrator or in a similar role. Proficiency in managing Windows and Linux operating systems. Hands-on experience with VPN management, Wi-Fi configuration, and network troubleshooting. Strong knowledge of desktop and laptop setup, maintenance, and troubleshooting. Expertise in networking concepts (DNS, DHCP, TCP/IP, VLANs) and security practices. Hands-on experience with virtualization technologies (e.g., VMware, Hyper-V). Familiarity with software installation, licensing, and compliance practices. Experience with IT ticketing systems and incident management workflows. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus. Familiarity with IT security frameworks and tools. Excellent problem-solving, organizational, and communication : Software Development. Employment Type : Full-time. (ref:hirist.tech) Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Amazon Web Services (AWS) Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: We are looking for an experienced AWS Cloud Specialist to help design, build, and maintain cloud infrastructure that supports robust and secure connectivity between AWS and Salesforce platforms. The ideal candidate will have strong practical knowledge of core AWS services, including EC2 (VMs), S3, IAM, CloudWatch, and VPC, as well as experience with advanced networking solutions like Direct Connect and NLB. This role is critical to ensuring smooth, secure integration and performance between cloud applications and Salesforce. Roles & Responsibilities: - Design and manage foundational AWS infrastructure components including: EC2 instances (VMs) S3 buckets IAM roles, users, and policies CloudWatch, CloudTrail for monitoring and auditing - Architect and implement secure AWS networking using VPC, subnets, route tables, NAT Gateways, and Network Load Balancers (NLBs). - Establish and maintain Salesforce-to-AWS connectivity using Direct Connect, VPNs, and Salesforce Private Connect. - Support Salesforce API integrations and ensure network performance for connected services. - Automate infrastructure provisioning and management using Terraform or CloudFormation. - Monitor system health, diagnose issues, and troubleshoot performance bottlenecks across AWS and Salesforce touchpoints. - Maintain clear documentation for architecture, configurations, procedures, and change management. Professional & Technical Skills: - Proficiency with core AWS services, including: EC2 (virtual machines) S3 (storage) IAM (identity & access management) CloudWatch, CloudTrail - Hands-on experience with: VPC design, subnets, security groups, route tables Direct Connect, VPN, and hybrid network setup Network Load Balancer (NLB) and target group configuration - Understanding of Salesforce integration methods such as Private Connect and REST APIs - Familiarity with cloud networking and security best practices - Experience with Infrastructure-as-Code tools like Terraform or CloudFormation - Strong problem-solving, collaboration, and documentation skills - AWS Certifications (e.g., Solutions Architect Associate, Advanced Networking – Specialty) - Exposure to API Gateway, Lambda, and serverless integration - Knowledge of Salesforce authentication protocols (OAuth2, SAML) - Scripting experience (e.g., Python, Bash) for automation tasks - Understanding of compliance standards (e.g., GDPR, HIPAA) and cloud cost optimization strategies Additional Information: - The candidate should have minimum 5 years of experience in Amazon Web Services (AWS). - This position is based at our Chennai office. - A 15 years full time education is required. Show more Show less

Are you looking for a stable job with great benefits and pay? Consider becoming part of the Avient team! We know your time is valuable and you have a lot of job ads to review. Let us break down the important details! Position Summary Network Analyst : This role is responsible for leading strategic global projects, configuring and implementing innovative plans, and collaborating with Avient's global voice and data network team. The Analyst will ensure high availability, reliability and security within Avients global network infrastructure, including for both internal and external business users and partners. This role collaborates with associates across all levels, geographies, business units and business functions to solve business challenges and achieve desired business outcomes. Essential Functions: Configures and deploys the LAN and WAN infrastructure globally and provides advanced regional support for LAN, WLAN and WAN technologies (Ethernet, routing and switching, VLANs, Voice and Data convergence, video technologies etc). Provide project management for complex network telecommunication integrations, installations, and upgrades Ensure that the security, performance, reliability and efficiency of Avient's global network, voice and audio/video infrastructure is maintained and continually improved Troubleshoot and resolve all issues identified network monitoring platforms, calls, service desk, and vendor generated tickets Analyzes management tools for configuration and management of network systems Provides documentation for all projects and knowledgebase articles Experience with various hardware vendors such as Cisco, Juniper, and Palo Alto Participate in the IT strategic process and/or service needs. Ability to work with little or no supervision within global virtual teams. QUALIFICATIONS: Education and Experience: Bachelors degree in computer science or related field, or equivalent experience 5 - 7 years of professional experience supporting installing and configuring network switches, firewalls, routers and wireless controllers. Cisco CCNA required Fortinet NSE4 or above required Juniper JNCIA a benefit Location: Kharadi, Pune About Us: Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a sustainable world. Innovation goes far beyond materials science; its powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether youre a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, youll find your place at Avient. Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough! Avient Leadership Behaviors: We believe that all of our global employees are leaders and that the six most important behaviors for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business. By playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avient’ s strategic goals, to meet our customer needs, and to accomplish your career goals.

Title The Information Security team defends the company’s digital infrastructure by designing, implementing, and improving the company’s cybersecurity architecture. This is a critical role responsible for protecting infrastructure, cloud, edge devices, and data against unauthorized use, modification, exfiltration, or damage. This role identifies threats, manages projects and engineers solutions that impact the entire company. An ideal candidate for this role is technical, dedicated to learning new things, security-minded, strong initiative, and able to manage projects autonomously. Overview Medpace is a full-service clinical research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities Engineer security solutions without oversight and collaborate with multiple departments; Analyze security systems and seek improvements on a continuous basis; Research vulnerabilities, perform vulnerability scanning, and mitigate threats; Develop security best practices and policies for the organization; Document new processes, cross-train coworkers, and assist employees on security-related matters; Provide security awareness training and testing for employees to verify proper security protocols are being followed; Staying current with cybersecurity knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations; Performing cyber security incident response, and remediation activities; and Facilitate access reviews of company data and revoke inappropriate/overprovisioned access in order to drive least privilege access. Qualifications Require at least a bachelor’s degree preferably in Information Technology; Require a minimum of at least 2 years of experience in implementing Information Security solutions; Understanding of security best practices and how to implement them at a business-wide level; Experience with managing, configuring, and deploying enterprise-grade security solutions in some of the following: SIEM Privileged Access Management/Identity Access Management/Multifactor Authentication Endpoint Detection & Response Network Access Control Cloud based architecture such as Azure/AWS Active Directory Soft skills including excellent communication skills, critical thinking skills with the ability to solve problems as they arise, and ability to prioritize projects; and Basic scripting skills, such as PowerShell/Python scripting. Nice to have: Experience with vulnerability assessment tools such as Nessus and Tenable; Experience with enterprise web proxy solutions, web filters, and VPN; Experience with email security solutions; Experience with firewall and network architecture; Experience with administrating Windows environment including GPO and servers; Previous employment or experience in a highly regulated industry such as healthcare, financial, or defense experience with standards such as ISO, NIST, HIPAA, GDPR, SOC Type 2, etc; and Auditing and policy-writing experience. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

What is the role? As the IT/System Administrator, you will oversee and maintain all aspects of the companys computer infrastructure including desktop support, maintaining network, servers, and security programs and systems. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently. Location: Bangalore, India Key Responsibilities Provide desktop support to the employees and manage the IT helpdesk Install and configure software, VPN, Endpoint security, Active Directory, and hardware Manage network, set up accounts and workstations Troubleshoot hardware and software issues and outages Apply operating system updates and configuration changes Develop and maintain system infrastructure always up and running User management in AD which includes creation, modification, password resets, and deletion of user ID Identify and investigate potential issues with overall system health Represent the IT department during various internal and external ISMS audits Handle the organization inventory - all the hardware and software assets Access control - Handle the admin role of the multiple applications and maintain the records of access grant and revoking process Understand the user's issues, find out the root cause, and remediate it Good experience in handling Google Workspace, VPN, Firewall, AD, etc. Good experience in handling IT support vendors What are we looking for? 3-6 years of network administration or system administration experience Strong communication, organizational, problem-solving, and time-management skills Ability to work independently and apply analytical skills Familiarity with various operating systems and platforms BSc/BA/BE, or related discipline with relevant experience Professional system administration / IT certifications in Linux, Microsoft, or other network-related fields are a plus A proven track record of developing and implementing IT strategy and plans Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols Prior experience of working on ISMS, GDPR & SOC 2 guidelines of IT Infra and security Whom will you work with? This is an individual contributor role and you will be reporting to the Head HR & Admin. Candidates will be kept informed and updated on the feedback and application status. What can you look for? A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, maintain the quality of content, interact, and share your ideas, and has loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday. We are Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10 countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300 strong team with four global offices in San Francisco, Dublin, Singapore, and New Delhi. Way forward We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status. Locations: Bangalore Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information ͏ Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails ͏ Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLA’s (90-95%), response time and resolution time TAT ͏ ͏ Mandatory Skills: Cisco Firewalls and VPN . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

About the Role We are seeking a skilled SIEM Administrator to manage and optimize different SIEM solutions. The ideal candidate will be responsible for system administration, log integration, troubleshooting, Deployment, Implementation and maintaining security posture for the organization. Key Responsibilities SIEM Administration: Install, configure, maintain, and upgrade SIEM components. (IBM Qradar SIEM, DNIF, Splunk & Securonix). Log Management: Onboard, parse, and normalize logs from various data sources (firewalls, servers, databases, applications, etc.) Custom log source integration and parser development. System Monitoring & Troubleshooting: Ensure SIEM tools are functioning optimally. Monitor & regular health check perform for SIEM tools. troubleshoot system errors and resolve performance issues. Conduct regular performance tuning and capacity planning Perform root cause analysis for system failures & performance issues. Optimize system performance and storage management for SIEM Integration & Automation : Integrate third-party security tools (firewalls, EDR, threat intelligence feeds) with SIEM. Compliance & Audits: Ensure log retention policies comply with regulatory standards. Develop & enforce SIEM access controls & user roles/permissions. Documentation & Training: Document system configurations, SOP’s & troubleshooting documents. Prepare monthly/ weekly reports and PPT, onboarding documentation as per business/ client requirement. Dashboard & Report Development: Create & maintain custom dashboards & reports Optimize searches & reports for performance and efficiency. Other Knowledge Base: Hands on experience with Linux OS & Windows OS Basic to mediator level knowledge in networking skills Should be familiar with Azure, AWS or GCP products Required Skills & Qualifications: B.E/B.Tech degree in computer science, Cybersecurity, or related field (preferred). 1-3 years experience as Soc Admin Strong knowledge of SIEM architecture, log sources, and event correlation. Proficiency in log management, regular expressions, and network security concepts. Experience integrating SIEM with various security tools (firewalls, IDS/IPS, antivirus, etc.). Scripting knowledge (Python, Bash, or PowerShell) is a plus. Training or Certificate on Splunk or IBM Qradar Preferred. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Ability to work independently and in a team. Must Have Skills: Hands-on experience with SIEM tools like IBM QRadar, Splunk, Securonix, LogRhythm, Microsoft Sentinel, DNIF etc. Proficiency in IBM Qradar & Splunk administration Configuring, maintaining, and troubleshooting SIEM solutions. Log source integration, parsing, and normalization. Strong knowledge of TCP/IP, DNS, HTTP, SMTP, FTP, VPNs, proxies, and firewall rules. Familiarity with Linux and Windows system administration.

About PATRA Patra Corporation is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines. Mode of Work : Both WFH & WFO Job Location : Hyderabad Flexible for rotational shifts including night Open for travelling to other PATRA offices based on business needs CORE DUTIES: Responsible for designing, organizing, modifying, installing, and supporting the company's network systems. Designs and supports LANs, WANs, Internet and intranet systems, network segments, VPN tunnels, and Wifi systems. The Sr. Network Administrator is expected to provide escalation technical support for the team and be a lead in network project implementations. Configure and support LANs, WANs, VPNs, IPSec tunnels, network segments, Internet, and intranet systems. Install and maintain network hardware and software and create network diagrams and SOPs. Analyze and isolate network issues. Monitor networks to ensure security and availability to specific users and systems. Complete firewall and switch log reviews to identify areas of opportunity. Evaluate and modify system configurations to improve network performance. Complete service desk tickets. Develop automation scripts for Firewall and Switches. Resolve Escalations needs for the Networking team. Determine network and system requirements. Support relationship development with ISPs across India locations (TATA, Airtel, etc.) Maintain integrity of the network, server deployment, and security. Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations Design and deploy networks infrastructure, including VLANs, DHCP scopes, firewall access rules etc. Assign routing protocols and routing table configuration for Layer3 site to site and switch routing. Support customers with IPSEC tunnel configurations using Phase 2 NATing. Manage Cisco switch stacks in operations centers. Assign configuration of authentication and authorisation of directory services. Support scaled deployments of VPN configurations and other network optimisations. Maintain Intrusion Detection, Intrusion Prevention and network AV/AM systems. EQUAL EMPLOYMENT OPPORTUNITY Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support.

Role & responsibilities L1 Technical Support Handling all the Inbound calls chat and emails in service desk Manage tickets that L1 engineers need assistance Handling Basic L1 queries from end users Correctly logging incidents and faults categorizing and prioritizing them in line with team procedures Diagnose and quickly resolve a wide range of Windows applications issues Good troubleshooting knowledge on internet and VPN issues When the restoration is beyond the scope of the support escalate the issueproblem to appropriate resolver group using IT Ticketing System Install upgrade support and troubleshoot for printers related computer hardware Knowledge of Citrix and VPN Customize configure desktop hardware to meet specifications and business standards Email account administration ie account creation and management and distribution lists on Office 365 Robust queue management ability User account administration ie account creation and management and password resets on Active Directory Familiarize end users on basic software hardware and peripheral device operation and solve basic queries Take ownership and responsibility of queries issues and problems and document it in the ITSM Tool Basic knowledge of Networking Virtualization Mac OS Web Based and Installable applications Good understanding of computer systems mobile devices and other tech products Efficiently manage technical escalations Good knowledge on Incident Management Strong ability to quickly coordinate MIM tickets by engaging relevant resolver teams Provide OnCall support at times when required Preferred candidate profile Required Background Experience Any Graduate 03 years in a service desk environment Hands on experience working in ITSM tools like Service Now Remedy etc Service desk languages such as Malay, Mandarin, Arabic, Portuguese, Italian, Turkish, and Thai. (Any of the language is mandatory with English-Mention in tracker)

Skills:- Active Directory, Office 365, MS outlook Grad with 1 yr in International Voice CTC:-Upto 4 LPA Working Days 5 days working, 2 days rotational off Location:- E. City Bangalore Cab :-Both side(hiring zone) Notice:- Immediate contact 9257655181

Greetings from Infosys BPM Ltd., We are hiring candidates for Customer Support and Service Desk - Voice Process for Bangalore and Pune Location, please walk-in for the interview on 13th June 2025 at Bengaluru. Note: Please carry a copy of this email to the venue. Work Location for this job role is in Bengaluru and Pune. Interview Time: 10 AM to 4 PM Interview Date: 13th June 2025 Interview Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Land Mark : Sindhoora Convention Center Please find below Job Description for your reference: Job Location: Bangalore and Pune Skills - Customer Support and Service Desk - Voice Process Education - Full time Graduates Experience - 0 - 4 Year Work from office. Service Desk Excellent communication skills to attend/resolve client issues on calls/chat/mail. Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing Productivity applications like Microsoft office tools. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Work from Office Must adhere and non-negotiables: Excellent in communication Need to work on US shift timings. Need to complete specific and dedicated training programs set by the client. 24*7 , flexible shifts 100% WFO , no hybrid Preferred Qualifications: Any Graduate Customer Service Job Description: Process Executive Key Responsibilities: - Provide first-level resolution to the customers - Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary. - Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language. - Build rapport with customers through active listening, effective communication, and attention to detail. - Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution. - Document and track customer interactions and technical issues in the service management system. - Stay up-to-date with product knowledge and industry trends to provide accurate information and support. - Participate in ongoing training and upskilling programs to enhance technical and customer service skills. Must to adhere and non-negotiables: Excellent in communication Need to work on US shift timings. Need to complete specific and dedicated training programs set by the client. 24*7 , flexible shifts 100% WFO , no hybrid Preferred Qualifications: Any Graduate Additional certifications in customer service/upskilling If interested, please share your resume with below details to akshara.r02@infosys.com and hanan.mir@infosys.com Name: Email & Mobile Number: Graduation: Date Of Birth: Post-Graduation: (If applicable): Total experience: Relevant experience: Current/Previous Company name: Current CTC: Expected CTC: Notice period: Current location: Flexible with Night Shift: Thanks & Regards, Infosys BPM Talent Acquisition | INFY HR Show more Show less

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

About Donorbox Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to close to $3B in donations. 🚀 Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries. 🏅Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews. We're proud of what we do, and our product reflects it! The Role Are you a tech-savvy problem-solver with a passion for helping people? Do you thrive in a remote work environment where you can manage your own time and contribute to a dynamic team from anywhere? We're looking for an IT Support Generalist to be the backbone of our remote workforce, ensuring our employees have the seamless technology experience they need to excel. This is a fantastic opportunity for someone who enjoys a broad range of IT challenges, is committed to exceptional customer service, and is eager to grow their skills in a fast-paced, cloud-first environment. Responsibilities Tier 1 & 2 Technical Support: Provide prompt and efficient support for all IT-related issues, including hardware, software, network, and system problems. Troubleshoot and resolve technical issues for a remote workforce, covering a wide range of devices (laptops, mobile devices, peripherals). Address and resolve queries related to FinTech-specific platforms, payment processes, or card transactions. Utilize remote support tools effectively to diagnose and resolve issues. System and Application Management: Manage user accounts, including onboarding new employees and off-boarding departing ones (e.g., Google Workspace, SSO platforms). Assist with the setup, configuration, and maintenance of workstations (physical and virtual). Support and troubleshoot operating systems (predominantly macOS, some Windows, and Linux), productivity suites (Google Workspace), and collaboration tools. Maintain accurate records of IT support issues and resolutions within a ticketing system. Perform daily checks and sweeps to ensure all conferencing equipment and collaboration tools are functioning properly. Security and Compliance: Ensure adherence to IT security policies and best practices to safeguard sensitive financial data. Identify and escalate security risks to appropriate teams. Assist with data security measures, including encryption and secure transfer methods. Contribute to ongoing security awareness training for employees. Understand and comply with relevant financial regulations (e.g., PCI DSS, GDPR). Documentation and Training: Develop and maintain comprehensive documentation for IT processes, procedures, and troubleshooting guides. Provide training and support to users on company IT systems and applications. Contribute to knowledge base articles to reduce escalations and improve self-service. Collaboration and Communication: Work closely with cross-functional teams (e.g., engineering, product, operations, CSI) to resolve complex technical issues. Liaise with third-party vendors and partners for escalated issues. Communicate technical concepts clearly and concisely to both technical and non-technical users. Prioritize incidents and complaints to meet Service Level Agreements (SLAs). Qualifications & Experience Experience: 3+ years of experience in an IT Helpdesk or technical support role is a MUST. Proven experience handling complex and/or technical customer escalations. Experience supporting a fully remote or distributed workforce is highly desirable. Technical Skills: Strong proficiency in troubleshooting and resolving hardware, software, and network issues. Expertise with macOS operating systems. Solid understanding of Google Workspace administration. Familiarity with IT ticketing systems and remote support tools. Jira knowledge would be a significant bonus. Basic to intermediate knowledge of networking fundamentals (TCP/IP, DNS, VPN, Wi-Fi). Familiarity with data analysis tools and concepts (e.g., Excel, SQL) for troubleshooting and reporting is a plus. Exposure to cloud platforms (AWS, Azure, GCP) is a plus. Understanding of mobile device management (MDM) solutions. Exceptional Customer Service: Ability to provide a pleasant, courteous, and empathetic experience to all end-users. Problem-Solving: Strong analytical and diagnostic skills to quickly identify and resolve issues. Communication: Excellent verbal and written communication skills to explain complex issues clearly and concisely. Adaptability and Learning Agility: Ability to learn new technologies and procedures quickly in a rapidly evolving environment. Organization and Prioritization: Ability to manage multiple tasks, prioritize effectively, and meet deadlines. Attention to Detail: Meticulous approach to recording incidents, maintaining assets, and adhering to procedures. Teamwork: Strong collaboration skills to work effectively within a remote team. Proactive and Self-Driven: Ability to work independently with minimal supervision and take ownership of issues. Integrity and Accountability: High work ethic, ensuring quality and volume of work output. Bonus IT certifications (CompTIA A+, Network+, Security+, ITIL, Microsoft Certified: Modern Desktop Administrator, Google IT Support Professional Certificate). Bachelor's degree in Information Technology, Computer Science, or a related field. Experience with scripting (e.g., PowerShell, Python) for automation. Familiarity with compliance frameworks relevant to FinTech. Remote Work Specifics: Dedicated Home Office Setup: A quiet, distraction-free environment with a stable high-speed internet connection. Self-Discipline and Time Management: Ability to manage workload and maintain productivity without direct supervision. Effective Communication Tools: Proficiency with video conferencing (Zoom, Google Meet, Microsoft Teams) and chat platforms (Slack). Availability: May require flexibility to support different time zones, depending on the global distribution of the team. Details Fully remote based in Asia, Europe, or South Africa Salary: $18k-$24k USD per annum, depending on experience and location Benefits & Perks Fully remote work from the comfort of your home Eligibility for employee equity plan (stock options) Reimbursement package for home office expenses and professional development, up to $1.5k Health insurance premium reimbursements, up to 75% for you and your family Generous time off policy of 21 days (birthday included 🎉), 8 holidays of your choice, and 2 paid volunteer days Wellness program with fitness and mindfulness classes Love your work and our mission of serving nonprofits! The Application Process We have 6 stages: Apply here and fill out our questions to tell us about you! Prescreen Call with Talent Acquisition Associate Interview with Hiring Manager Assignment Panel/Final Interview If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you! Show more Show less

Req ID: 327316 We are currently seeking a GCP & GKE - Sr Cloud Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job Title / RoleGCP & GKE - Sr Cloud Engineer Primary SkillCloud-Infrastructure-Google Cloud Platform Minimum work experience4+ yrs Total Experience4+ Years Mandatory Skills: Technical Qualification/ Knowledge Expertise in assessment, designing and implementing GCP solutions including aspects like compute, network, storage, identity, security , DR/business continuity strategy, migration , templates , cost optimization, PowerShell ,Terraforms, Ansible etc. Must have GCP Solution Architect Certification Should have prior experience in executing large complex cloud transformation programs including discovery, assessment, business case creation, design , build , migration planning and migration execution Should have prior experience in using industry leading or native discovery, assessment and migration tools. Good knowledge on the cloud technology, different patterns, deployment methods, compatibility of the applications Good knowledge on the GCP technologies and associated components and variations Anthos Application Platform Working knowledge on GCE, GAE, GKE and GCS Hands-on experience in creating and provisioning compute Instances using GCP console, Terraform and Google Cloud SDK. Creating Databases in GCP and in VM"™s Knowledge of data analyst tool (big query). Knowledge of cost analysis and cost optimization. Knowledge of Git & GitHub. Knowledge on Terraform and Jenkins. Monitoring the VM and Applications using Stack driver. Working knowledge on VPN and Interconnect setup. Hands on experience in setting up HA environment. Hands on experience in Creating VM instances in Google cloud Platform. Hands on experience in Cloud storage and retention policies in storage. Managing Users on Google IAM Service and providing them appropriate permissions. GKE Install Tools - Set up Kubernetes tools Administer a Cluster Configure Pods and Containers Perform common configuration tasks for Pods and containers. Monitoring, Logging, and Debugging Inject Data Into Applications Specify configuration and other data for the Pods that run your workload. Run Applications Run and manage both stateless and stateful applications. Run Jobs Run Jobs using parallel processing. Access Applications in a Cluster Extend Kubernetes Understand advanced ways to adapt your Kubernetes cluster to the needs of your work environment. Manage Cluster Daemons Perform common tasks for managing a DaemonSet, such as performing a rolling update. Extend kubectl with plugins Extend kubectl by creating and installing kubectl plugins. Manage HugePages Configure and manage huge pages as a schedulable resource in a cluster. Schedule GPUs Configure and schedule GPUs for use as a resource by nodes in a cluster. CertificationGCP Engineer & GKE Academic Qualification: B. Tech or equivalent or MCA Process/ Quality Knowledge Must have clear knowledge on ITIL based service delivery. ITIL certification is desired. Knowledge on quality Knowledge on security processes Soft Skills: Good communication skill and capability to work directly with global customers Timely and accurate communication Need to demonstrate the ownership for the technical issues and engage the right stakeholders for timely resolution. Flexibility to learn and lead other technology areas like other public cloud technologies, private cloud, automation

Req ID: 327258 We are currently seeking a GCP & GKE - Sr Cloud Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Job Title / RoleGCP & GKE - Sr Cloud Engineer : Primary SkillCloud-Infrastructure-Google Cloud Platform Minimum work experience4+ yrs Total Experience4+ Years Mandatory Skills: Technical Qualification/ Knowledge: Expertise in assessment, designing and implementing GCP solutions including aspects like compute, network, storage, identity, security , DR/business continuity strategy, migration , templates , cost optimization, PowerShell ,Terraforms, Ansible etc. Must have GCP Solution Architect Certification Should have prior experience in executing large complex cloud transformation programs including discovery, assessment, business case creation, design , build , migration planning and migration execution Should have prior experience in using industry leading or native discovery, assessment and migration tools. Good knowledge on the cloud technology, different patterns, deployment methods, compatibility of the applications Good knowledge on the GCP technologies and associated components and variations Anthos Application Platform "¢ Working knowledge on GCE, GAE, GKE and GCS "¢ Hands-on experience in creating and provisioning compute Instances using GCP console, Terraform and Google Cloud SDK. "¢ Creating Databases in GCP and in VM"™s "¢ Knowledge of data analyst tool (big query). "¢ Knowledge of cost analysis and cost optimization. "¢ Knowledge of Git & GitHub. "¢ Knowledge on Terraform and Jenkins. "¢ Monitoring the VM and Applications using Stack driver. "¢ Working knowledge on VPN and Interconnect setup. "¢ Hands on experience in setting up HA environment. "¢ Hands on experience in Creating VM instances in Google cloud Platform. "¢ Hands on experience in Cloud storage and retention policies in storage. "¢ Managing Users on Google IAM Service and providing them appropriate permissions. "¢ GKE "¢ Install Tools - Set up Kubernetes tools "¢ Administer a Cluster "¢ Configure Pods and Containers "¢ Perform common configuration tasks for Pods and containers. "¢ Monitoring, Logging, and Debugging "¢ Inject Data Into Applications "¢ Specify configuration and other data for the Pods that run your workload. "¢ Run Applications "¢ Run and manage both stateless and stateful applications. "¢ Run Jobs "¢ Run Jobs using parallel processing. "¢ Access Applications in a Cluster "¢ Extend Kubernetes "¢ Understand advanced ways to adapt your Kubernetes cluster to the needs of your work environment. "¢ Manage Cluster Daemons "¢ Perform common tasks for managing a DaemonSet, such as performing a rolling update. "¢ Extend kubectl with plugins "¢ Extend kubectl by creating and installing kubectl plugins. "¢ Manage HugePages "¢ Configure and manage huge pages as a schedulable resource in a cluster. "¢ Schedule GPUs "¢ Configure and schedule GPUs for use as a resource by nodes in a cluster. CertificationGCP Engineer & GKE Academic Qualification B. Tech or equivalent or MCA Process/ Quality Knowledge: Must have clear knowledge on ITIL based service delivery. ITIL certification is desired. Knowledge on quality Knowledge on security processes Soft Skills: Good communication skill and capability to work directly with global customers Timely and accurate communication Need to demonstrate the ownership for the technical issues and engage the right stakeholders for timely resolution. Flexibility to learn and lead other technology areas like other public cloud technologies, private cloud, automation

Req ID: 316904 We are currently seeking a Senior Dev Sec Ops Engineer - Remote to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Senior Dev Sec Ops Engineer "“ Remote How You"™ll Help Us: "‹ A Senior Platform Engineer is first and foremost a software developer who specializes in the domain of the processes and resources necessary to enable the development, build, test, deploy, and release of changes to enterprise applications delivered to market while ensuring this occurs as frequently as needed, with the least amount of error possible, and the maximum uptime. Our product, a dynamic virtual platform and its resources include an automated software factory, its logistics and utilities, a digital showroom, and consumer feedback loops. Our customers encompass the entire IT organization including ourselves."‹ How We Will Help You: "‹ By joining this highly selective elite group of industry thought leaders and experts at the leading edge, redefining the boundaries of what was conventionally thought possible, you will gain the opportunity to break through plateaus and accelerate your technical and leadership acumen to new heights. Expectations for excellence and pace set by your peers are high, but rest assured any lead or peer will jump in the mud alongside you to help you succeed, grow, and catch you when you falter."‹ Once You Are Here, You Will: "‹ Quickly be steeped in a suite of custom accelerators which include:"‹ Continuously tested & delivered Infrastructure, Pipeline, and Policy as Code"‹ Extensible automation & dependency management code frameworks"‹ Development of event driven functions, APIs, backend services, Command Language Interfaces, and Self-Service Developer Portals."‹ We eat our own dog food; all your work will be covered with unit, security, governance, and functional testing utilizing appropriate frameworks."‹ Armed with these accelerators you will be among the first on the ground to customize and deploy the delivery platform that will enable the application developers that follow us to rapidly create, demonstrate, and deliver value sprint over sprint for much of the Global Fortune 500. Basic Qualifications: 1+ years coding in either Python Typescript, or Golang 1+ years scripting experience in bash or powershell 4+ years of networking experience (security, DNS, VPN, Cloud, load balancing) 4+ years of systems administration experience with at least one operating system (Linux or Windows) 1+ years of experience with one of the following public cloud platforms (AWS, Azure, or GCP) 1+ years of Azure DevOps Management 1+ years managing, maintaining, or working with SonarQube, Desired Experience & Skills: 3+ years of CI/CD experience 1+ years of serverless or container-based architecture experience 1+ years of Infrastructure as code (IAC) experience 3+ years of Azure DevOps Management 3+ years managing, maintaining, or working with SonarQube, JFrog, Jenkins Can autonomously contribute to cloud and application orchestration code and actively involved in peer reviews Can deploy and manage the common tools we use (Jenkins, monitoring, logging, SCM, etc.) from code Advance networking (tcpdump, network flow security analysis, can collect and understand metric between microservices) Some sense of advance authentication technologies (federated auth, SSO) Have a curious mindset with the ability to identify and resolve issues from start to end Please note Shift Timing Requirement1:30pm IST -10:30 pm IST

Req ID: 324876 We are currently seeking a Senior Platform Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Once You Are Here, You Will: "‹ Quickly be steeped in a suite of custom accelerators which include:"‹ Continuously tested & delivered Infrastructure, Pipeline, and Policy as Code"‹ Extensible automation & dependency management code frameworks"‹ Development of event driven functions, APIs, backend services, Command Language Interfaces, and Self-Service Developer Portals."‹ We eat our own dog food; all your work will be covered with unit, security, governance, and functional testing utilizing appropriate frameworks."‹ Armed with these accelerators you will be among the first on the ground to customize and deploy the delivery platform that will enable the application developers that follow us to rapidly create, demonstrate, and deliver value sprint over sprint for much of the Global Fortune 500."‹ Basic Qualifications 1+ years coding in either Python, Typescript, or Golang 1+ years scripting experience in bash or powershell 4+ years of networking experience (security, DNS, VPN, Cloud, load balancing) 4+ years of systems administration experience with at least one operating system (Linux or Windows) 1+ years of experience with one of the following public cloud platforms (AWS, Azure, or GCP) DevOps Role Responsibilities Core Competencies Infrastructure as Code (IaC) Expertise Proficient in creating and managing infrastructure through code using Terraform. Develop and maintain scripts for deploying and configuring resources consistently across various environments. Containerization and Orchestration Implementation and management of Kubernetes clusters for orchestrating containerized applications and Docker. Familiarity with Azure Kubernetes Service (AKS) for scalable application deployment and Azure Container Registry(ACR) to handle Docker images for the services. Azure Services Proficiency Utilize Azure services, including Azure Container Registry (ACR), PostgreSQL Database, and Application Configuration for comprehensive application solutions. Experience in integrating Azure DevOps (ADO) for streamlined development processes. CI/CD Automation Set up and manage automated workflows for branch creation and continuous integration/continuous deployment (CI/CD) using Azure Pipelines. Ensure secure service and application deployments through best practices in automation. Application Onboarding Design and automate the onboarding process for applications, ensuring compliance with organizational standards. Collaborate with developers to facilitate smooth transitions of applications into production environments. Database Deployment Automation Architect and implement solutions for automated database deployments, ensuring data integrity and consistency. Monitoring and Reporting Automation Develop automated scripts and tools for real-time reporting and monitoring of applications to ensure performance and availability. Self-Service Capability Development Build self-service solutions that empower teams to manage their workflows while ensuring compliance with governance policies. Cloud Technology Expertise Lead the onboarding of applications and services in cloud environments, specializing in one of the followingGoogle Cloud Platform (GCP), Azure, or AWS. Release Engineering Leadership Oversee and lead release engineering activities, ensuring that code releases are delivered smoothly and efficiently. Enterprise Program Leadership