5357 Vpn Jobs - Page 23

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Attend Walk-up users (including Leaders) for technical issues, efficiently and professionally, in a face to face interaction with end user or remotely Troubleshoot & resolve OS, Network, Office 365, VPN, corporate applications issues with personal technical expertise or use Knowledge Library If required, assign issues to the appropriate support group as needed Follow the escalation procedures according to service level agreement Use remote control tool to assist end users when needed Provide an accurate record of each call in incident management tracking tool, Service Now Demonstrate a depth and breadth of knowledge/skills in own area and is often able to apply these outside of own function Act as a technical resource to others to resolve problems, issues, errors or related Anticipate customer needs and proactively identifies solutions Plan, prioritize, organize and complete work to meet established objectives Inventory management of Laptops and Peripherals Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor's Degree or higher level of education 5+ years of experience with PC operating systems including latest Operating System, Windows 11, Windows 11, MAC OS 3+ years of experience in a customer service role 3+ years of Technology Support experience Hands-on skills for laptop parts’ swap /replacement Experience with Networking Principles, Internet Protocol Suite (TCP/IP), Local Area Networks (LAN) and Wide Area Networks (WAN) Experience with Office 365 (Word, Excel, PowerPoint, OneNote etc.) Mobile device support experience (Android and IOS) Proven written / verbal communication skills Proven ability to enjoy challenging troubleshooting situations and pays attention to details Proven highly motivated individual with excellent consumer facing skill - sets Proven self - starter and able to work independently while being part of a decentralized team At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Hiring for int voice process (Tech support) Must have min 1y exp after graduation skills - Active Directory, O365, ServiceNow CTC - Upto 4LPA Grads only WFO | US Shifts Location- pune Immediate joiners only contact - 8905344933 (Divyam)

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title FTS Network Services - Telecom Advisor Position Purpose Network Fulfillment is responsible to support Install, Disconnect, Redesign of ATMs and Circuits Including Ethernet, MPLS, AVPN, ISDN, VPN. Responsibilities Co-Ordinate with Connectivity Vendors and order/disconnect/redesign PVCs, ePVCs, MPLS, VPN & Ethernet circuits. Co-ordinate with hardware Vendor to Order & ship equipment for clients. Create, update/edit, cases or tickets in the provisioning tracking tools (NARS, SharePoint, Service Now). Customer Contact: Project touch-points include end-users (banks), vendors and other business units via calls and email. All contact activities must be added to the appropriate tracking tools. Contact customer to complete, edit, update or verify Site Information Forms in a timely manner. Notify Network Service Coordinator (NSC) when task is complete. All contact activities must be added to the appropriate tracking tools. Consistently update process related spreadsheets, CMDB, Service Now, Visio Diagrams etc for documentation & project updation. Coordinate shared projects with other Fiserv Business Units. Routinely track orders to ensure the vendor orders are meets customer’s deadlines. Periodically update NSC, client and installations group with status. Projects in jeopardy or escalation will be updated as determined by the NSC. Attend Various project related calls to ensure tracking & timely completion of the projects Work with associated FTS departments (Engineering /NOC/Perimeter Security/ Install desk/ CM/ Network hardware/Billing etc) to properly implement services. The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities. Position Qualifications Education: A Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology or equivalent education in a related discipline is required. Skills & Knowledge Required Experience of 15+ years of total . Experience of ordering Circuits & hardware with vendors. Should have in-depth knowledge of Network Provisioning terminologies. Preferably should have worked with US connectivity vendors such as AT&T, Verizon, Lumen etc. Excellent commendation skills, well spoken, ability to deal with clients and managers at various levels, work with engineers & vendors. Understanding of Ethernet, SDWAN, CLOUD , MPLS, AVPN, VPN. Thank You For Considering Employment With Fiserv. Please Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our Commitment To Diversity And Inclusion Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note To Agencies Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning About Fake Job Posts Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Job description: Job Description Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information ͏ Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails ͏ Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLA’s (90-95%), response time and resolution time TAT ͏ ͏ Mandatory Skills: Checkpoint Firewalls and VPN . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

" NETGEAR is looking for a Senior Mobile Application developer to drive the development of our mobile clients (iOS and Android) for a next-generation security platform. In this role, you will design and build secure, performant, and user-friendly mobile applications that enable access to critical cybersecurity features, including Secure Access Service Edge (SASE), VPN, Zero Trust Network Access (ZTNA), and other advanced network security capabilities. As a Senior Mobile Application developer , you will work closely with backend, security, and product teams to deliver a seamless mobile experience integrated with NETGEAR s security solutions. You will play a key role in ensuring that our mobile apps meet high standards for security, usability, and performance across both platforms. This role will require 3 days at our Bangalore Office. Key Responsibilities: Design, develop, and maintain mobile applications for Netgear s Security platform on iOS and Android. Implement secure networking features such as VPN connectivity, secure tunneling, and ZTNA access using native platform capabilities (e.g., iOS Network Extension, Android VpnService) and VPN protocols like IPSec or WireGuard . Collaborate with cross-functional teams including backend engineers, product managers, UX/UI designers, and QA to define and implement features. Ensure mobile applications follow security best practices, protect user data, and comply with platform guidelines (App Store and Google Play). Write clean, modular, and testable code, and contribute to automated testing and CI/CD pipelines. Conduct code reviews, provide mentorship, and uphold high engineering standards. Stay up to date with the latest trends in mobile development and mobile cybersecurity. Required Qualifications: Bachelor s degree or higher in Computer Science, Software Engineering, or a related technical field. 5~8 years of professional experience in mobile application development, with a strong track record on iOS (Swift/Objective-C), Android (Kotlin/Java), or both. Hands-on experience with native networking frameworks such as iOS Network Extension and/or Android VpnService ; familiarity with VPN protocols such as IPSec or WireGuard is a strong plus. Proven experience with App Store and Google Play deployment processes, including provisioning, certificate management, release automation, beta testing (e.g., TestFlight), and platform compliance. Experience developing reusable or cross-platform components using technologies like Kotlin Multiplatform , Flutter , or React Native , particularly in security-sensitive environments. Strong understanding of mobile security best practices, including data encryption, secure storage, and secure communication protocols. Familiarity with core network technologies and protocols such as TCP/IP , DNS , TLS/SSL , and HTTPS within the mobile application context. Experience integrating mobile apps with backend APIs and working within distributed system architectures. Proficient in debugging, profiling, and optimizing performance for mobile applications on both platforms. Excellent communication and collaboration skills, with experience working in cross-functional and agile development environments. Preferred Qualifications (optional): Familiarity with enterprise mobility solutions, including Mobile Device Management (MDM), Mobile Application Management (MAM), and enterprise app distribution models. Hands-on experience with mobile CI/CD pipelines and automated testing tools (e.g., Bitrise, GitHub Actions, Fastlane, Jenkins), as well as mobile testing frameworks like XCTest and Espresso . Familiarity with monitoring, crash reporting, and analytics platforms such as Firebase Crashlytics , Sentry , Microsoft App Center , and Xcode Organizer for diagnostics and performance tracking on iOS. Company Statement/Values: At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live. Were a performance-driven, talented and connected team thats committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together . You ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture. We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then youve got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity. NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment.

" NETGEAR is looking for a Senior Desktop Agent Developer to drive the development of our desktop clients (Windows and macOS) for a next-generation security platform. In this role, you will design and build secure, performant, and user-friendly desktop applications that enable access to critical cybersecurity features, including Secure Access Service Edge (SASE), VPN, Zero Trust Network Access (ZTNA), and other advanced network security capabilities. As a Senior Desktop Application Developer, you will work closely with backend, security, and product teams to deliver a seamless desktop experience integrated with NETGEAR s security services. You will play a key role in ensuring that our applications meet high standards for security, usability, and performance across both platforms. This role will require 3 days in the Bangalore Office. Key Responsibilities: Design, develop, and maintain secure and high-performance desktop applications for Windows and macOS as part of NETGEAR s security platform. Implement advanced networking features such as VPN connectivity, secure tunneling, and ZTNA access using native platform capabilities and VPN protocols like IPSec or WireGuard . Collaborate with cross-functional teams including backend engineers, product managers, UX/UI designers, and QA to define and implement desktop features. Ensure applications follow security best practices, protect user data, and comply with OS-specific guidelines for application signing, sandboxing, and secure installation. Write clean, modular, and testable code; contribute to automated testing and CI/CD pipelines for desktop. Conduct code reviews, mentor junior developers, and uphold strong engineering standards across platforms. Stay current with the latest trends in desktop application development, networking, and endpoint cybersecurity. Required Qualifications: Bachelor s degree in computer science, Engineering, or a related technical field. 5 8 years of professional experience in desktop application development for Windows (C#, .NET, Win32, WPF) and/or macOS (Objective-C, Swift, SwiftUI, AppKit). Hands-on experience with Bash and PowerShell scripting frameworks. Hands-on experience with desktop networking APIs and system-level frameworks, including Windows Filtering Platform (WFP), WinINet, or macOS Network Extension framework. Experience integrating certificate-based authentication, biometrics, or OS-level security APIs. Familiarity with VPN protocols such as WireGuard or IPSec, and experience implementing secure tunnels or endpoint network clients. Proven experience with application packaging and deployment tools (e.g., MSI, ClickOnce, Apple Notarization, DMG installers) for both enterprise and public distribution. Strong understanding of desktop security practices, including secure storage, encryption, sandboxing, keychain/credential store integration, and user authentication. Experience working with backend APIs and service-based architectures. Proficient in debugging, profiling, and performance optimization for desktop applications on Windows and macOS. Excellent communication and collaboration skills, with experience working in agile and cross-functional teams. Preferred Qualifications (optional): Familiarity with cross-platform development frameworks such as Electron , Qt , or Flutter Desktop . Experience with enterprise deployment and endpoint management solutions such as Intune and others Hands-on experience with CI/CD pipelines and automated testing for desktop applications (e.g., GitHub Actions, Jenkins, TeamCity), including crash reporting and telemetry via platforms like Sentry , App Center , or Crashlytics for desktop. Company Statement/Values: At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live. Were a performance-driven, talented and connected team thats committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together . You ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture. We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then youve got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity. NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment.

" NETGEAR is looking for a Mobile Application developer to drive the development of our mobile clients (iOS and Android) for a next-generation security platform. In this role, you will design and build secure, performant, and user-friendly mobile applications that enable access to critical cybersecurity features, including Secure Access Service Edge (SASE), VPN, Zero Trust Network Access (ZTNA), and other advanced network security capabilities. As a Mobile Application developer , you will work closely with s enior engineers , backend teams, and product designers to help deliver a seamless, high-performance mobile experience. This is an excellent opportunity to grow your mobile development skills while working on security-first, performance-critical applications that protect users across networks, endpoints, and cloud environments. This role required 3 days in the Bangalore Office. Key Responsibilities: Design, develop, and maintain mobile applications for NETGEAR s Security platform on iOS and Android. Implement secure networking features such as VPN connectivity, secure tunneling, and ZTNA access using native platform capabilities (e.g., iOS Network Extension, Android VpnService) and VPN protocols like IPSec or WireGuard . Collaborate with cross-functional teams including backend engineers, product managers, UX/UI designers, and QA to define and implement features. Ensure mobile applications follow security best practices, protect user data, and comply with platform guidelines (App Store and Google Play). Participate in code reviews , team discussions, and design sessions to grow your development and security expertise. Stay curious and proactive about the latest trends in mobile development and network security . Required Qualifications: Bachelor s degree in computer science, Engineering, or a related technical field. 3 5 years of professional experience in mobile application development on iOS (Swift/Objective-C) , Android (Kotlin/Java) , or both. Solid understanding of mobile application architecture , lifecycle management, and platform-specific development practices . Experience working with networking features in mobile apps , with exposure to iOS Network Extension , Android VpnService , or similar native frameworks. Familiarity with VPN protocols (e.g., IPSec, WireGuard) or willingness to ramp up quickly in secure networking domains. Experience with App Store / Google Play release processes , including signing, provisioning , beta testing (e.g., TestFlight) , and publishing. Understanding of mobile security best practices , including data encryption, secure storage , and secure communication . Practical experience integrating mobile apps with backend APIs and understanding of networking fundamentals like HTTPS, TLS, TCP/IP . Proficiency in using development and debugging tools such as Xcode Instruments , Android Profiler , or equivalent for performance optimization. Strong collaboration and communication skills , with experience contributing in agile, cross-functional teams . Preferred Qualifications (optional): Familiarity with enterprise mobility solutions, including Mobile Device Management (MDM), Mobile Application Management (MAM), and enterprise app distribution models. Experience writing or maintaining tests using XCTest (iOS) or Espresso (Android). Familiarity with crash reporting and analytics tools such as Firebase Crashlytics, Sentry or other tools Company Statement/Values: At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live. Were a performance-driven, talented and connected team thats committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together . You ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture. We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then youve got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity. NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment.

Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We dont just follow trends we set them and drive change. As a market leader in enterprise analytics and mobility software, weve pioneered BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But thats not all. Strategy is also leading to a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategys stock has outperformed every company in S&P 500. Our people are the core of our success. At Strategy, youll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values bold, agile, engaged, impactful, and united are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employees contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, youre not just another employee; youre a crucial part of a mission to push the boundaries of analytics and redefine financial investment. About the Role: We are looking for experienced Lead Network Engineers to support and enhance Strategys global hybrid network infrastructure, including Azure, AWS, GCP, Stack , and Strategy physical office locations worldwide . You will play a critical role in designing, implementing, and maintaining secure, scalable, and resilient network environments that support both corporate and customer-facing systems. Key Responsibilities: Design, deploy, and manage secure and high-performance network architectures across cloud platforms (AWS, Azure, GCP, Stack) and on-premises environments. Lead or contribute to the network setup and maintenance of global office locations , including WAN, LAN, VPN, SD-WAN, Wi-Fi, and firewall solutions. Ensure high availability, performance, and scalability of the network infrastructure. Implement and maintain cloud network connectivity (VPCs, ExpressRoute, Direct Connect, VPNs, Interconnects). Collaborate with Cloud, DevOps, Security, and IT teams to support new deployments and infrastructure initiatives. Perform network assessments, audits, and optimisations for cost, performance, and security. Monitor and respond to network incidents, ensuring minimal downtime and rapid recovery. Document network topologies, procedures, and changes in a clear and organised manner. Mentor junior engineers and participate in technical design reviews and planning sessions. Required Qualifications: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). 10+ years of hands-on experience in enterprise network engineering. Proven expertise in designing and managing networks across AWS, Azure, and GCP . Experience with Stack (private cloud or custom infra) connectivity and integration . Strong knowledge of routing protocols (BGP, OSPF), VPN , firewalls , load balancers , and IPSec tunnels . Experience with office network setups , including switching, wireless (Cisco Meraki, Aruba, etc.), and internet failover solutions. Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, CloudWatch, Azure Monitor, etc.). Strong understanding of security best practices , zero trust architecture , and network segmentation . Preferred Qualifications: Professional certifications such as CCNP, AWS Advanced Networking, Azure Network Engineer Associate, GCP Network Engineer . Experience with infrastructure-as-code tools (Terraform, Ansible). Experience working with global teams and managing multi-region deployments . Excellent communication, documentation, and cross-functional collaboration skills. Additional Information The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder Applicant will be working on EMEA hours for this role.

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better. We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency. What a day in the life looks like: Providing daily IT support and addressing technical inquiries. Assisting users via phone, email, and other communication channels. Resolving incidents and fulfilling service requests efficiently. Escalating unresolved issues to appropriate support teams. Taking ownership of incidents and ensuring timely resolution within defined SLAs. Collaborating with teams on problem management and change implementation. Utilizing ITSM tools to log, prioritize, and manage tickets in alignment with ITIL best practices. What you bring to the team: Minimum 2 years of experience in a service desk or technical support role (preferred). Hands-on experience with Microsoft Azure. Strong working knowledge of Windows operating systems, Microsoft 365 applications, and IT infrastructure services. Familiarity with user administration tasks such as onboarding and password resets. Good understanding of remote access technologies, including VPN. Experience working in multicultural and geographically distributed teams. Foundational knowledge of ITIL frameworks and awareness of IT security and data protection principles. Proficiency in English (minimum B1 level). Flexibility to work from the office when required. Willingness to travel within regional business units. Excellent verbal and written communication skills. Why join us At Infios , were not just looking for employees; were looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether youre at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better. We believe the future is better when supply chains work better. We are an equal-opportunity employer and committed to inclusion in the workplace. At Infios , we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual s unique experiences and perspectives are valued whether they look, think, move, believe, or love differently. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.

Job Title: L2 Service Desk Analyst Skills & Requirements: Job Type: Service Desk Engineer Base Location: [Hyderabad/Noida] (24x7 Hybrid / Remote / Onsite Support) Experience: 2 -7 Years Shift Timing: Rotational (24x7x365 coverage) Prerequisite: Must be open to night shifts and weekend coverage Range of Year Experience 2 7 Years RTO Hybrid Model Bachelor s degree in IT, Computer Science, or related field (or equivalent experience). Familiarity with ITSM platforms (e.g., ServiceNow) Strong understanding of Windows OS, basic networking, and enterprise applications. Excellent communication skills in English (written and verbal). ITIL Foundation Knowledge/certification. Experience with remote desktop and diagnostic tools. Ability to create and maintain SOPs and user guides. Strong problem-solving and analytical skills. Role Summary: We are looking for a skilled and customer-focused Service Desk Analyst to provide multi-tiered IT support to end users. This role encompasses Level 1 support responsibilities, including enabling self-help capabilities, resolving basic software/hardware issues, and performing advanced diagnostics for escalated incidents and service requests. Key Responsibilities: Enable and guide end users in using self-help tools for basic software and hardware issues. Support incident and service request reporting. Assist with password reset tools and account recovery processes. Respond to how-to queries and fulfill routine service requests (e.g., password resets, account unlocks, VPN connectivity, Teams, outlook issues, Basic troubleshooting). Log, categorize, and track incidents and requests to closure. Handle escalated issues requiring specific application knowledge or advanced troubleshooting. Run diagnostics and perform remote support for complex incidents. Coordinate field services for part ordering and desk-side visits as per client policies. Ensure proper documentation and escalation to Level 2 support when necessary.

What You ll Do Cisco seeks a Technical Consulting engineer and customer Delivery, to join some of the industrys brightest minds in developing and deploying todays most sophisticated Internet technologies. In this role, you will gain insight into the detailed functionality of Cisco products and partner with all distributed elements of the service chain. The ideal candidate demonstrates proficiency and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge and specialize. Role & Responsibilities Works for worldwide customers within their own team or with other Cisco teams to address problems and improve future products Solves reported product and network problems of moderate to high complexity Efficiently utilize databases of existing issues, debugging tools, and simple or moderate lab simulations to analyze problems and identify solutions with a high level of customer happiness Keeps up-to-date with the latest technology trends/products in order to deliver high-quality support to customers Who You ll Work With CX Technology Group, which will be a part of the CX India Theatre As part of the CX Support Services team you will have the opportunity to work with some of our largest customers across various domains, support sophisticated service requests, and develop automation & Innovation projects in-house, within the security domain Who You Are The Technical Consulting Engineer will have a working background in the Security domain Should have technical knowledge/experience of Working on features like NAT, ALG, HA, IDS/IPS Or working on AAA technologies like RADIUS, TACACS, DOT1X Or working on VPN technologies like IKEv1, IKEv2, PKI, SSL VPN, NHRP, GRE over IPsec, Remote Access VPN Clients, etc Good understanding of Cisco ISE architecture and policies along with R&S concepts Deep understanding of OSI model & protocols like ARP, TCP, IP, DHCP, DNS, IPSEC, ISAKMP Working knowledge of Wireshark & programming languages like Python Experience in working in a Customer support environment with excellent customer handling skills Logical problem-solving approach and analytical skills Minimum qualification Bachelor s or Master s degree in engineering A minimum of 8+ years of experience with Security Technologies preferably Cisco A minimum of 6 years of experience in a Support environment with proven Troubleshooting experience in sophisticated environments Cisco Security Certifications (CCNA Security, CCNP Security, CCIE Security) would be an added advantage Linux, VMware knowledge would be a plus Experience in working on Cisco Products - IOS/IOS-XE routers, ASA, FTD etc would be a plus Passion and proven ability to learn and work in a diverse team environment Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We adopt digital and help our customers implement change in their digital businesses. Some may think we re "old" (36 years strong) and only about hardware, but we re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do - you can t put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hairDon t care. TattoosShow off your ink. Like polka dotsThat s cool. Pop culture geekMany of us are. Passion for technology and world-changingBe you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Req ID: 334356 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr GCP Engineer to join our team in Bangalore, Karn taka (IN-KA), India (IN). Who We Are: At NTT DATA Americas , we are committed to hiring innovative and passionate individuals eager to contribute and grow with us. Launch by NTT DATA represents our strategic initiative to integrate the expertise and technology of leading digital firms, leveraging NTT DATA s global reach and core strengths. How You ll Help Us: A Senior Platform Engineer is first and foremost a software developer who specializes in the domain of the processes and resources necessary to enable the development, build, test, deploy, and release of changes to enterprise applications delivered to market while ensuring this occurs as frequently as needed, with the least amount of error possible, and the maximum uptime. Our product, a dynamic virtual platform and its resources include an automated software factory, its logistics and utilities, a digital showroom, and consumer feedback loops. Our customers encompass the entire IT organization including ourselves. How We Will Help You: By joining this highly selective elite group of industry thought leaders and experts at the leading edge, redefining the boundaries of what was conventionally thought possible, you will gain the opportunity to break through plateaus and accelerate your technical and leadership acumen to new heights. Expectations for excellence and pace set by your peers are high, but rest assured any lead or peer will jump in the mud alongside you to help you succeed, grow, and catch you when you falter. Once You Are Here, You Will: Quickly be steeped in a suite of custom accelerators which include: Continuously tested & delivered Infrastructure, Pipeline, and Policy as Code Extensible automation & dependency management code frameworks Development of event driven functions, APIs, backend services, Command Language Interfaces, and Self-Service Developer Portals. We eat our own dog food; all your work will be covered with unit, security, governance, and functional testing utilizing appropriate frameworks. Armed with these accelerators you will be among the first on the ground to customize and deploy the delivery platform that will enable the application developers that follow us to rapidly create, demonstrate, and deliver value sprint over sprint for much of the Global Fortune 500. Basic Qualifications: 5+ years of experience developing in Python 3+ years of cloud development experience with GCP i.e. Pub Sub, cloud run, big query etc. 1+ year of experience scripting in bash or PowerShell 4+ years of networking experience (security, DNS, VPN, Cloud, load balancing) 4+ years of systems administration experience with at least one operating system (Linux or Windows) Desired Experience & Skills: 3+ years of CI/CD experience 2+ years of serverless or container-based architecture experience 2+ years of Infrastructure as code (IAC) experience Can autonomously contribute to cloud and application orchestration code and be actively involved in peer reviews Can deploy and manage the common tools we use (Jenkins, monitoring, logging, SCM, etc) from code Networking (tcpdump, network flow security analysis, can collect and understand metric between microservices) Experience with authentication technologies (federated auth, SSO) Experience in Agile practices Ideal Mindset: Lifelong Learner: You are always seeking to improve your technical and nontechnical skills. Team Player: You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need. Communicator: You know how to communicate your design ideas to both technical and nontechnical stakeholders, prioritizing critical information and leaving out extraneous details. Include if in India: Please note Shift Timing Requirement: 1:30pm IST -10:30 pm IST About NTT DATA We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https: / / us.nttdata.com / en / contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https: / / us.nttdata.com / en / contact-us .

We are seeking a skilled and customer-focused Desktop Support Engineer to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and hardware performance. You will coordinate with vendors, provide remote support, and ensure timely resolution of IT incidents and requests. Provide Level 2 remote support for Windows 10/11 laptops and approved business applications. Troubleshoot issues related to: OS performance and boot failures Application crashes and login issues User profile and configuration errors Support applications including Microsoft 365, Teams, Adobe Reader, Zscaler, and others. Perform secure remote troubleshooting using tools like VPN, RDP, TeamViewer, or AnyDesk. Create, manage, and deploy standard software images for laptops prior to delivery. Coordinate with OEM and software vendors for escalations and warranty claims. Maintain accurate ticket documentation and ensure SLA adherence. Required Skills & Experience: 3 5 years of experience in L2 desktop support or IT service desk roles. Strong knowledge of Windows OS, Microsoft 365 suite, and endpoint security tools (e.g., Zscaler). Experience with remote support tools and secure access protocols. Familiarity with ticketing systems and SLA-driven environments. Excellent communication and documentation skills. Ability to work in a 24x7 rotational support model. Microsoft Office 365, Windows, Zscaler

Company Introduction: Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 12,000+ employee strength located across 5 continents and 26 countries. The company provides a complete outsourced game art, engineering, testing, audio and localization service for all Console, PC, Handheld and Mobile content, to many of the biggest names in games and interactive entertainment, working on thousands of titles including many of the best-selling titles of the past few years. Keywords Studios is comprised of many individual brands, all with something unique to offer our clients. The studios are integrated into the Group by Service Line and use the operating systems and tools deployed by those services lines to ensure people and projects can operate across studios and across geographies. For more info please refer to https: / / www.keywordsstudios.com / Job Title: IT Specialist Job Location: Bengaluru, Karnataka Job Duratuion: Full Time Job Responsibilities Manage all ISPs and related issues to ensure 24x7 availability of internet User & Access Management: Create/manage user accounts and permissions. Network Support: Monitor and troubleshoot LAN/WAN/VPN/wifi issues. Monitoring & Performance: Track system health and optimize performance. Software Management: Install, update, and manage enterprise software Documentation: Maintain system configurations and update logs. Technical Support: Provide advanced support for IT issues. Automation: Use scripts (preferably PowerShell/Python) to automate routine tasks. Manage and maintain Servers - Windows and Linux (including latest patches etc.) Manage Active Directory Google workspace Administration etc. Maintain and implement GPO policies according to regional and global policies. IT related degree Minimum 3- 5 years of experience High-level of problem-solving skills Proactive and autonomous in completing tasks Strong interpersonal and collaborative skills Interm

Education Qualification : Any Graduate Skills : Primary -> Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 3 - Experienced Secondary -> Technology | Audio, Video support | Installation and configuration | 3 - Experienced Primary -> Technology | Windows and MAC Support | OS administration | 3 - Experienced Tertiary -> Behavioral | Aptitude | Communication | 3 - Experienced Tertiary -> Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - Experienced Certification : Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 1) Field Services support Engineers primary responsibility is to provide support to an organization s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. 2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries. 3) To support daily technical support activities for computers & all other end point devices 4) Update the support ticket with the progress 5) To set up and test desktop computer peripherals 6) To perform the system changes adhered to organizational policies 7) Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance 8) Maintain technical documentation in association with other functional departments 9) Technical Skills a. Hardware and Networking: Hardware Knowledge on multiple vendor end point products to troubleshoot & isolating hardware issues b. Ability to provide physical support for mounting of DC HW, basic connectivity establishment c. Ability to Install remote tools like Putty to establish connectivity between two devices d. Ability to replace allowed HW components (such as HDD, memory) e. Ability to work with various assessment tools to identify the different hardware models available f. Ability to test the compatibility of Image with the various hardware models available, where needed g. Windows Operating System h. Exchange and Mobility Clients i. Printer management j. Backup and Recovery k. Audio, Video support l. End Point Security m. Vendor co-ordination n. Asset management o. Incident management p. Patch management q. MAC OS Support r. Basic Linux knowledge is an added advantage s. VIP User Support:

IT Admin - JD (Augnito AI) Location: Bangalore, Onsite About Us : Augnito is the next-gen Voice AI, powering the healthcare industry. We empower medical professionals and streamline clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99%+ accuracy, without the need for voice profile training, from any device, anywhere. We dont adhere to the traditional 9-to-5 work style; instead, we are a closely-knit group of dreamers, builders, and innovators firmly committed to pushing the boundaries of whats possible in healthcare. What Youll Do: Onboarding & Offboarding of Augnito employees that includes Registration and Deregistration Setting up Laptops (IT assets) and sending it to the new employee and old Employees if they have system issues. Generate Augnito user reconciliation report every month and cross verification with HR Generate AWS IAM user reconciliation report every month Generate Jira Service management tickets report every month Generate trend micro Antivirus report every month Generate one Drive report and o365 licenses report every month Maintaining Laptop and other assets tracker (send all the reports monthly) Confluence active user list report every month Install antivirus and configure policies with all end users - Trend Micro Patch management tool configured with all end users and Linux systems - Atera Phishing and spam email analysis of reported incidents Handling and resolving the Augnito users issues remotely and physically as and when is required through JIRA service desk On-prem (Windows / Linux) setup. OS and VM On-prem application support along with IT team wherever possible. Daily and weekly reports configured with email Notifications for AV and patch management tools Performing weekly patch management activity, review of malware, web security violation, application control on TrendMicro on daily basis What You Bring : Bachelor s degree in computer science, Information Technology, or a related field. Proven experience 1-3 years as a fresher or Junior IT Admin or in a similar IT role, preferably in a startup environment. Knowledge of IT infrastructure, networks, systems administration, and security best practices. Added advantage but not mandatory if knowledge on managing cloud-based platforms, such as AWS or Azure. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced startup environment. Added advantage but not mandatory if cloud platforms such as AWS, Azure, or Google Cloud, including virtualization, storage, and networking. Added advantage but not mandatory if knowledge on Linux server administration and shell scripting. Understanding of network protocols, firewall management, and VPN technologies. Added advantage but not mandatory if Knowledge of database administration (e.g., MySQL, PostgreSQL) and web server configuration (e.g., Nginx, Apache). Strong problem-solving and troubleshooting skills with the ability to analyse complex systems. Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment. What We Offer: Unleash Your Creativity: We encourage out-of-the-box thinking and innovation. Your ideas hold significant weight here! Youll be exposed to a technically smart peer group empowering the assimilation of diverse schools of thought. What fun would that be! Startup Spirit : We steer clear of corporate bureaucracy and micro-management. Our focus is on agility, ownership, independence and pushing the boundaries of whats possible. Flexible Hours : We value your productivity, not just your hours on the clock. Work when and how youre most effective. As long as youre meeting deadlines with quality output, we dont really care about your working style. Competitive Compensation : We reward your expertise with a salary and ESOP plan that reflects your skills and experience. We want you to grow with the organisation in terms of skills and remuneration.

We are looking for a Technical Support Engineer to strengthen our Engineering and Product Operations function. This role bri..."/> Technical Support Engineer About Alaan Alaan is the Middle East s first AI-powered spend management platform, built to help businesses save time and money. Our all-in-one solution combines smart corporate cards, real-time expense tracking, AI-powered automation, seamless accounting integrations, and deep financial insights- designed to simplify finance operations and maximize control over company spend. Founded in 2022, Alaan is already the trusted partner of over 1,300 leading businesses across the UAE, including G42, Careem, McDonald s, Tabby, Al Barari, Rove Hotels, Rivoli, and CarSwitch. Together, our customers have saved over AED 100 million with Alaan. In just three years, Alaan has become the #1 expense management platform in the Middle East- and we ve done it while becoming profitable. Backed by Y Combinator and top global investors- including founders and executives of leading startups- Alaan is built by a world-class team from McKinsey, BCG, Goldman Sachs, Barclays, Zomato, Careem, Rippling, and other high-growth companies. We re not just building software. We re reimagining how finance works for modern businesses across the region. About the role We are looking for a Technical Support Engineer to strengthen our Engineering and Product Operations function. This role bridges the gap between our clients, third-party partners, and internal product teams. It is designed for individuals who thrive in troubleshooting technical issues, managing backend operational tasks, and ensuring seamless client onboarding through robust support processes. You will be directly responsible for resolving first-time integration setup issues, troubleshooting export errors, and managing backend operational requirements. By handling these core responsibilities, you will allow our Engineering teams to focus on building and scaling the product, rather than firefighting. What youll do Manage first-time integration setups for clients, triage and resolve production issues across transaction exports, bank feed exports, and bill exports. Take end-to-end ownership of support tickets from triage to closure with internal and external stakeholders. Analyze system logs, investigate error traces, identify patterns, and determine root causes. Engage with clients directly to gather technical context, replicate issues, and collect actionable evidence. Document and escalate validated issues clearly for Engineering. Liaise with external partners and vendors to troubleshoot and resolve integration issues. Provide structured payloads, logs, screenshots, and metadata for debugging. Reduce Engineering s time spent on support tickets and accelerate issue resolution. Enhance documentation and visibility into recurring technical and operational challenges. Proactively follow up and ensure clear, timely communication with all stakeholders. What we are looking for 1 3 years in technical support, integrations, or backend operations within SaaS or B2B environments. Proficiency with SQL (joins, filters, aggregations, debugging). Strong competence in reading system/application logs and using log aggregators. Solid understanding of RESTful APIs , HTTP status codes, and data formats (JSON, CSV, XML). Hands-on with Postman, curl, Linux CLI tools (grep, tail, cat). Basic understanding of networking concepts (DNS, VPN, HTTP/S). Strong written and verbal communication skills to clearly summarize issues and manage cross-functional collaboration. Ability to structure and prioritize issues with clear documentation and status updates. Comfort working across functions and with external vendors. Prior exposure to technical customer service, backend operational support, or integrations. Familiarity with tools like Jira, Slack, Zendesk . Whats in it for you Contribute to building the Middle East s most beloved fintech brand from the ground up Benefit from a role with significant ownership and accountability Thrive in a flexible hybrid culture with ample work-life balance Participate in exciting offsite events Competitive salary and equity Enjoy additional perks like travel allowances, gym memberships, and more

Job Summary: We are seeking a technically skilled and customer-focused IT professional to provide Level 1 and 2 support across the organization, focusing on Microsoft 365, Azure Active Directory, Intune device management, and core network infrastructure. The ideal candidate will have hands-on experience in end-user support, cloud identity management, endpoint configuration, and networking. Key Responsibilities: First point of contact for IT support (JIRA, phone, email). Install, configure, and troubleshoot Windows OS, hardware, software, and networks. Manage onboarding/offboarding IT setup, user briefings, and asset handling. Administer Microsoft 365 (Exchange, Teams, OneDrive) and Azure AD (SSO, MFA). Endpoint management via Intune (device compliance, app deployment). Support Office 365, VPN, AD, antivirus, firewalls, and security tools. Maintain inventory, documentation, and ensure IT policy compliance. Coordinate with vendors for escalations (Lenovo, ISPs, etc.). Basic network troubleshooting (Wi-Fi, VPN, switches, routers). Requirements: Strong knowledge of Windows 10/11, AD, Azure AD, Office 365, and Intune. Familiarity with networking (IP, DNS, DHCP), VPN tools, and ticketing systems. Excellent communication, documentation, and problem-solving skills. Willingness to support offshore teams and work on-call when needed.

L3 Support Engineers Deployment: 24x7 support model Experience 5-7yrs Location Navi Mumbai Please find the JD below. Design, deploy, and manage Cisco ACI fabric (APIC, spine-leaf topology, tenants, VRFs, EPGs, contracts, policies) in coordination with OEM Manage ACI integrations with L4-L7 services (firewalls, load balancers). Troubleshoot ACI fabric issues related to connectivity, contracts, and policies. Perform day-to-day operational tasks like firmware upgrades, configuration backups, and health monitoring. Configure and troubleshoot BGP, OSPF, EIGRP, VRF, HSRP, vPC, VLANs, STP , other routing protocols. Implement WAN/MPLS connectivity, IP routing policies, QoS, and traffic engineering . Work with Nexus (9K/7K/5K/2K) and Catalyst switches , NCS and Catalyst 8500 series routers. Configure and manage Cisco Firepower / Fortinet FortiGate firewalls, IPS (Trend micro/ Trelix). Handle policy configuration, VPN (IPSec/SSL), NAT, IDS/IPS, and threat prevention . Perform firewall migrations, rule base optimization, and zero-trust segmentation . Integrate firewall security services with ACI contracts for service insertion. Monitor network and security infrastructure for performance, availability, and security incidents. Engage in incident management, root cause analysis, and documentation . Collaborate with cross-functional teams (Server, Storage, Application, Security). Flexible to work in 24x7 To understand the technical problems and address resolution of technical problems Rack & Stack devices in case of RMA or any bank activity/drill Support for both Preventive and comprehensive activity specified by Bank Cisco

Job Description Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We dont just follow trends we set them and drive change. As a market leader in enterprise analytics and mobility software, weve pioneered BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But thats not all. Strategy is also leading to a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategys stock has outperformed every company in S&P 500. Our people are the core of our success. At Strategy, youll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values bold, agile, engaged, impactful, and united are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employees contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, youre not just another employee; youre a crucial part of a mission to push the boundaries of analytics and redefine financial investment. About the Role: We are looking for experienced Lead Network Engineers to support and enhance Strategys global hybrid network infrastructure, including Azure, AWS, GCP, Stack , and Strategy physical office locations worldwide . You will play a critical role in designing, implementing, and maintaining secure, scalable, and resilient network environments that support both corporate and customer-facing systems. Key Responsibilities: Design, deploy, and manage secure and high-performance network architectures across cloud platforms (AWS, Azure, GCP, Stack) and on-premises environments. Lead or contribute to the network setup and maintenance of global office locations , including WAN, LAN, VPN, SD-WAN, Wi-Fi, and firewall solutions. Ensure high availability, performance, and scalability of the network infrastructure. Implement and maintain cloud network connectivity (VPCs, ExpressRoute, Direct Connect, VPNs, Interconnects). Collaborate with Cloud, DevOps, Security, and IT teams to support new deployments and infrastructure initiatives. Perform network assessments, audits, and optimisations for cost, performance, and security. Monitor and respond to network incidents, ensuring minimal downtime and rapid recovery. Document network topologies, procedures, and changes in a clear and organised manner. Mentor junior engineers and participate in technical design reviews and planning sessions. Required Qualifications: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). 10+ years of hands-on experience in enterprise network engineering. Proven expertise in designing and managing networks across AWS, Azure, and GCP . Experience with Stack (private cloud or custom infra) connectivity and integration . Strong knowledge of routing protocols (BGP, OSPF), VPN , firewalls , load balancers , and IPSec tunnels . Experience with office network setups , including switching, wireless (Cisco Meraki, Aruba, etc.), and internet failover solutions. Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, CloudWatch, Azure Monitor, etc.). Strong understanding of security best practices , zero trust architecture , and network segmentation . Preferred Qualifications: Professional certifications such as CCNP, AWS Advanced Networking, Azure Network Engineer Associate, GCP Network Engineer . Experience with infrastructure-as-code tools (Terraform, Ansible). Experience working with global teams and managing multi-region deployments . Excellent communication, documentation, and cross-functional collaboration skills. Additional Information The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder Applicant will be working on EMEA hours for this role.

Technical Skills: • Industry Certifications and an educational background from Information Technology • Strong experience of security tools and techniques including o Firewall, IDS/IPS o multi-factor authentication o Network authentication o Zero Trust Network Access o WAF & DDoS Protection • Strong Knowledge and understanding on o Public Cloud o Cisco ASA, VPN and Network device o Hybervisor and virtual machine o Active Directory o SIEM, Endpoint Detection & Response (EDR), Application Whitelisting, Data leakage and Malware Analysis • Practical knowledge with Windows, Linux, and TCP/IP networking • Solid scripting experience on any of the following Python/Perl/Bash/Power Shell could be an advantage • Hands-on experience on security incident response Any Additional Requirements Personal Attributes • Roles and Responsibilities Technical Skills: • Industry Certifications and an educational background from Information Technology • Strong experience of security tools and techniques including o Firewall, IDS/IPS o multi-factor authentication o Network authentication o Zero Trust Network Access o WAF & DDoS Protection • Strong Knowledge and understanding on o Public Cloud o Cisco ASA, VPN and Network device o Hybervisor and virtual machine o Active Directory o SIEM, Endpoint Detection & Response (EDR), Application Whitelisting, Data leakage and Malware Analysis • Practical knowledge with Windows, Linux, and TCP/IP networking • Solid scripting experience on any of the following Python/Perl/Bash/Power Shell could be an advantage • Hands-on experience on security incident response Any Additional Requirements Personal Attributes •

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Azure Support Engineer – Job Description Are you passionate about cloud technology and solving complex technical problems? As an Azure Support Engineer, you will be at the forefront of helping customers embrace Microsoft’s cloud platform. You’ll play a critical role in delivering world-class technical support, ensuring customer satisfaction, and contributing to Microsoft’s leadership in the cloud space. Microsoft Cloud Culture At Microsoft, our cloud philosophy is built on the following core principles: Cloud Focus: The future is in the cloud for our customer’s and Products. Cloud Speed: Cloud services evolve rapidly; we embrace the change and adapt continuous learning through regular readiness. Cloud Ownership: We own the Azure Cloud Platform service stack end-to-end and are accountable for its reliability. One Microsoft: Cross-team collaboration is essential—boundaries should never hinder support and customer experience. Cloud Evangelism: we empower customers on how cloud adoption can solve specific business challenges and act as a bridge between business needs and cloud capabilities. Inspiring engineers to adopt modern cloud-native tools and architectures and encourage innovation and continuous learning in cloud technologies. Qualifications As an Azure Support Engineer, you will: Own, troubleshoot, and resolve complex customer technical issues on the Azure platform. Deliver consistent, high-quality support experiences aligned with CPE (Customer and Partner Experience) goals and response time SLAs. Analyze, diagnose, and resolve issues involving infrastructure, networking, virtualization, identity, and platform services. Collaborate across teams (Product Group, Engineering, CSS, Field, etc.) and swarm effectively on critical cases. Create, manage, and escalate incident and problem management requests as needed. Identify process, tooling, or training gaps and propose improvements for better issue resolution. Support readiness efforts by engaging with internal training programs, mentoring, and contributing to knowledge-sharing. Participate in or lead community-building efforts around specific technologies or workloads. Contribute to automation, self-help content, and case deflection initiatives. Ability to handle high-pressure situations with professionalism and empathy.  Required Technical Skills and Qualifications Excellent written and verbal communication skills in English. Strong understanding of TCP/IP protocols and the OSI model. Experience with Infrastructure and Network Administration. Deep troubleshooting knowledge in large-scale networking environments. Familiarity with tools such as Wireshark, Network Monitor, or Message Analyzer. Awareness of Public, Private, and Hybrid Cloud models. Experience with Windows and/or Linux operating systems. Understanding of Virtualization and Software-Defined Networking (SDN) technologies. Understanding of protocols and services such as VPN, IPsec, DHCP, DNS, HTTP/S, MPLS, BGP, Layer 2/3, etc. Knowledge of Proxy, Firewall configurations, and security principles. Preferred / Beneficial Hands-on knowledge of Azure Platform services (e.g., VM, VNet, NSG, Load Balancer, VPN). Familiarity with deployment and support of cloud-native applications and Azure DevOps pipelines. Prior experience in technical support or consulting roles in enterprise environments. Certifications such as AZ-104, AZ-700, AZ-305, or equivalent ________________________________________ Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Role & responsibilities Utilize strong L2/L3 networking skills to test and validate security product features. Conduct thorough testing of security products including SSL, firewall, next-generation firewall, Snort, IPS, IDS, and VPN. Plan and strategize release cycles, test strategies, and test execution plans. Coordinate effectively among various teams to ensure timely releases. Track defects and perform root cause analysis (RCA) to improve product quality. Communicate effectively with cross-border teams and stakeholders to facilitate timely releases. Test various traffic flows and utilize traffic generator tools for comprehensive testing. Guide and mentor engineers to identify and report more bugs. Experience with ASA and FTD is a plus. Good experience in manual testing

Technical Skills Industry Certifications and an educational background from Information Technology Strong experience of security tools and techniques including o Firewall, IDS/IPS o multi-factor authentication o Network authentication o Zero Trust Network Access o WAF & DDoS Protection Strong Knowledge and understanding on o Public Cloud o Cisco ASA, VPN and Network device o Hybervisor and virtual machine o Active Directory o SIEM, Endpoint Detection & Response (EDR), Application Whitelisting, Data leakage and Malware Analysis Practical knowledge with Windows, Linux, and TCP/IP networking Solid scripting experience on any of the following Python/Perl/Bash/Power Shell could be an advantage Hands-on experience on security incident response Any Additional Requirements Personal Attributes

Are you interested in designing and operating sophisticated network solutions? Microsoft RTB platform is transitioning to a hybrid environment of MPLS VPN based Global On-Prem Network and Cloud Networking. We have an MPLS traffic engineered global backbone with 100 Gigabit private connections between our On-Prem data centers and cloud network. We collaborate across multiple divisions of Microsoft to develop and implement unique network solutions. As a Software Engineer specializing in Datacenter Networking, you will architect, design, maintain and operate the global datacenter networking platform. You will collaborate with internal and external teams, as well as industry partners, to ensure that customer and business requirements are met while upholding our Service Level Agreements (SLAs). This role provides an opportunity for you to leverage and expand your expertise in large-scale networking while driving the effort to enhance the resilience, performance and security of our networking solutions. This opportunity allows flexible hours and remote work. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities You will develop reliable, scalable, and high-performance, network designs and produce design documents and implementation plans for networking solutions. You will partner with Engineering and Program Management teams to understand customer, business, and technical requirements to propose network designs or modifications to architecture; participation in architecture reviews to ensure designs and modifications meet all functional, performance, scale, and compliance requirements. You will offer modification and improvements to network technologies based on existing and emerging industry knowledge to contribute to the design, implementation, and operation of reliable, scalable, and high-performance networks. You analyze traffic patterns across complete network infrastructures to identify needs to modify capacity. You will continuously review the network architecture to identify risks and determine improvements as well as measures to ensure highest network security. You will operate networking solutions with the highest quality bar and invest in developing and deploying robust automation tools that increase engineering efficiency, minimize operational burden, and reduce human errors, while optimizing the utilization of infrastructure and resources. You will define telemetry analytics and quality metrics to drive new data collection instrumentation that can improve the detection and troubleshooting of problems. You will troubleshoot and repair complex multi-layer incident issues. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 4+ years technical experience in building or managing large-scale data center networks, in network design, development, and automation Preferred Qualifications Bachelor's Degree in Computer Science OR related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science, Computer Engineering, Computer Networking, Information Security, or a related field AND 3+ years technical experience in network design, development, and automation. 7+ years of knowledge and understanding of network concepts. Proficient in BGP, MPLS VPN, Anycast routing, VLAN/Spanning Tree, TCP/IP, DNS(Domain Name Services), network security and virtualization core technologies based on hands-on experience. 5+ years of experience working with other teams and services to design and implement secure network architectures. 3+ years of experience deploying and troubleshooting key cloud network technologies: Express Route, Load balancer, Application load balancers, Firewall. Solid background in programming and a passion for developing innovative automated solutions. Proficiency in programming languages such as Python, Bash, PowerShell and C#. Able to work cross-functionally in a global organization with diverse partners in different time zones. Able to turn incomplete, conflicting, or ambiguous inputs into solid plans. Experienced with monitoring techniques, tools, alerting, and notification processes. #MicrosoftAI Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.