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20.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose The Head of IT Infrastructure is a strategic leadership role responsible for overseeing the design, implementation, and management of the bank’s IT infrastructure, including data centres, cloud services, network systems, branch IT infrastructure, and Information Security Risk Management. The role ensures high availability, scalability, security, and efficiency of IT systems across 500+ branches in India while aligning with global IT standards and regulatory requirements. Key Responsibilities IT Infrastructure Strategy & Leadership Define and execute the IT infrastructure roadmap in alignment with business objectives and digital transformation initiatives Lead a large team of IT professionals across infrastructure, security, and operations Ensure cost-effective, scalable, and high-performance IT infrastructure solutions Data Center & Cloud Management Oversee the design, implementation, and management of on-premise data centers, hybrid cloud, and multi-cloud strategies Ensure 24/7 availability, disaster recovery, and business continuity planning Optimize data center operations for efficiency, security, and compliance (RBI, SEBI, ISO 27001, etc.) To oversee multiple projects and manage Pivot Cloud, comprising over 1200 servers and a team of 100 members, including contractors and direct employees Branch IT Infrastructure Manage the deployment, maintenance, and support of IT infrastructure across 500+ branches Ensure seamless connectivity, network security, and digital banking capabilities at branch locations Drive automation and standardization of branch IT systems for operational efficiency Information Security & Risk Management Strengthen cybersecurity posture by implementing robust security frameworks (NIST, CIS, RBI guidelines) Oversee vulnerability assessments, penetration testing, and security audits Ensure compliance with regulatory requirements (RBI, DPDPA, IT Act, etc.) and mitigate IT risks Network & Enterprise Systems Manage enterprise-wide network architecture (SD-WAN, MPLS, VPN, Zero Trust) and IT operations Lead infrastructure modernization initiatives (software-defined infrastructure, automation, AIOps) Partner with vendors, regulators, and internal stakeholders for seamless IT service delivery Budget & Vendor Management Develop and manage the IT infrastructure budget, ensuring cost optimization Evaluate and manage third-party vendors, cloud providers, and outsourcing partners Requirements Education: Bachelor’s or master’s degree in computer science, IT, or related field. Certifications like CISM, CISSP, ITIL, TOGAF, or cloud certifications (AWS/Azure/GCP) are preferred. Experience: 20+ years in IT infrastructure leadership, with at least 8-10 years in banking/financial services. Technical Expertise Strong knowledge of data center operations, cloud technologies, and network security Experience in managing large-scale IT infrastructure for distributed branch networks In-depth understanding of RBI cybersecurity guidelines and financial sector compliance Leadership Skills: Proven ability to lead large teams, influence stakeholders, and drive digital transformation Key Competencies Strategic thinking & innovation Risk management & regulatory compliance Vendor & stakeholder management Strong decision-making & problem-solving skills Excellent communication & leadership Primary Location India-Maharashtra-Mumbai Job Technology Schedule Regular Job Type Full-time Job Posting Jul 25, 2025, 8:00:00 AM

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0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Position: Sr. Network Engineer Location: Noida Requisites: 1. Certifications: CCNA (Cisco Certified Network Associate) and CCNP (Cisco Certified Network Professional) certification or training are required. 2. Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) 3. Solid understanding of the OSI or TCP/IP model 4. Hands-on experience with monitoring, network diagnostic and network analytics tools Primary Skills: 1. Routing & Switching: Extensive experience with routing and switching protocols and technologies. 2. Network Protocols: In-depth understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, VRRP). 3. Network Devices: Proficiency in working with Cisco routers, switches, firewalls, and other networking equipment. 4. Monitoring Tools: Experience with network monitoring tools and practices. Responsibilities: 1. Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS). 2. Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. 3. Monitor performance and ensure system availability and reliability. 4. Monitor system resource utilization, trending, and capacity planning. 5. Provide Level 2/3 support and troubleshooting to resolve issues. 6. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure. 7. Select and implement security tools, policies, and procedures in conjunction with the company’s security team 8. Liaise with vendors and other IT personnel for problem resolution.

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0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

About VGL Group Vaibhav Global Limited (VGL) is a leading electronic retailer of jewelry and lifestyle products . In FY 2023-24, VGL reported a turnover of ~$365 million and employs 4,000+ people globally , with 3,000+ based in Jaipur, India. Multi-Channel Presence VGL reaches a broad audience through its TV, e-commerce, and digital retail platforms : Shop LC (USA) – Live broadcasts to 60M+ homes with a strong e-commerce presence. TJC, UK – Reaches 27M+ homes through TV and digital platforms. Shop LC Germany – Broadcasts to 40M+ homes, expanding VGL’s European market presence. Ideal World (UK) – Acquired in 2023, a leading UK teleshopping & digital sales platform. Mindful Souls – Acquired in 2023, a fast-growing subscription-based e-commerce brand focused on spiritual and wellness products. Social Impact & ESG Initiatives Your Purchase Feeds… – VGL’s flagship one-for-one meal program has provided 99M+ meals to schoolchildren in India, the US, and the UK. Employee Volunteering – Encourages employees to donate two hours monthly for charitable activities. Sustainability Commitment – Focused on renewable energy, waste reduction, and green initiatives. IGBC Award Winner – Recognized for excellence in green built environments at its Jaipur SEZ unit. Assigned a ‘Combined ESG Rating 72 (Strong)’ from ICRA ESG Ratings Limited Talent & Culture Humanocracy & Micro-Enterprises – VGL fosters a decentralized, empowered work culture, enabling small, agile teams to drive innovation and ownership. Talent Density & Meritocracy – Prioritizing high-performance teams, rewarding talent, and a culture of excellence. GPTW Certified – Recognized as a Great Place to Work across India, the US, the UK, and China. Recognition & Achievements Top Exporter Award – Honored by GJEPC for being India’s largest exporter of silver and colored gemstones. Operational Excellence – A strong track record in value-driven retail and customer-centric growth. Hardware Maintenance: Install, configure, and maintain all hardware components, including desktops, laptops, printers, servers, and other peripherals. Troubleshooting: Diagnose and resolve hardware-related issues, such as malfunctioning components, connectivity problems, and peripheral failures. Repairs and Replacements: Conduct repairs on faulty hardware or arrange for replacements as needed, ensuring minimal disruption to the business. Inventory Management: Maintain an accurate inventory of all hardware assets, including tracking of warranty status and managing lifecycle replacements. User Support: Provide technical support to end-users for hardware-related issues, ensuring prompt and effective resolutions. Documentation: Keep detailed records of all hardware configurations, repairs, and updates. Network Maintenance: Monitor and maintain network hardware and software, including routers, switches, firewalls, and wireless access points. Troubleshooting: Diagnose and resolve network issues, including connectivity problems, hardware failures, and software conflicts. Network Security: Implement and manage network security measures to protect against unauthorized access, data breaches, and other security threats. System Updates: Perform regular updates and patches to network systems and software to ensure they are up-to-date with the latest security protocols and features. User Support: Provide technical support to end-users for network-related issues, including connectivity problems, VPN access, and network printer setup. Documentation: Maintain accurate records of network configurations, changes, and troubleshooting steps. Network Optimization: Analyze network performance and implement improvements to increase efficiency and reduce downtime. Qualifications Bachelor’s degree & Information Technology, or a related field. Certifications CCNA/MCSA/ Hardware A+ /Networking Certification Proven experience in network support, with a solid understanding of network infrastructure and protocols. Strong problem-solving skills and the ability to work under pressure. Excellent communication skills, both written and verbal

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6.0 years

0 Lacs

Kochi, Kerala, India

Remote

Location: Kochi, Kerala Experience: 6+ Years Industry: Cloud Solutions & Cybersecurity Employment Type: Full-Time (On-site) Role Summary We are looking for a seasoned Network Engineer with over 6 years of experience in network infrastructure, Azure networking, firewall administration, and secure connectivity. The candidate should be well-versed in FortiGate firewalls, Cisco routing/switching, and enterprise network security practices. Exposure to AWS is a plus but not mandatory. Key Responsibilities Design, configure, and manage enterprise-grade networks with an emphasis on Azure-based environments. Configure and administer FortiGate firewalls, Cisco ASA, and related security policies including VPN setup and management. Implement and troubleshoot network routing and switching protocols including BGP, OSPF, VLANs, and STP. Manage site-to-site and client VPN connections, ensuring secure and reliable remote access. Coordinate with cloud, infrastructure, and cybersecurity teams to maintain secure, scalable, and compliant networks. Monitor network performance using tools like SolarWinds, PRTG, or Azure Monitor, and proactively address potential issues. Document network designs, configurations, and topologies using tools such as Microsoft Visio. Ensure all network changes follow ITIL best practices and are aligned with SLAs. Assist in audit preparation and ensure network infrastructure complies with internal and regulatory security standards. Mentor junior network staff and provide escalated support for critical issues. Required Skills & Qualifications Minimum 6 years of experience in enterprise network administration. Strong hands-on expertise in Azure networking – including VNets, NSGs, VPN Gateways, Azure Firewall, and routing. Proficiency in FortiGate firewall deployment, VPN configuration, and centralized security policies. Experienced with Cisco ASA, Catalyst/Nexus switches, and Layer 3 routing protocols (OSPF, BGP, EIGRP). Understanding of IPSec, SSL VPNs, client and site-to-site VPNs. Working knowledge of ITIL frameworks and SLA management. Familiarity with basic scripting and automation using Python or Ansible is a plus. Excellent analytical, troubleshooting, and communication skills. Preferred Certifications CCNP (Enterprise or Security) – Required Microsoft Certified: Azure Network Engineer Associate – Preferred Fortinet NSE 4/5 – Preferred AWS Certified Advanced Networking – Specialty – Good to have What We Offer Opportunity to work on secure enterprise and cloud network projects. Collaborative work environment with technical mentorship. Continuous upskilling and certification support. Competitive salary and growth path within the cloud and cybersecurity verticals. Chance to work with leading edge technologies and cross-functional teams.

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6.0 years

0 Lacs

Delhi, India

Remote

We're Hiring: Lead Network Support Engineer 📍 Location: [Specify: Onsite/Hybrid/Remote] 🕒 Experience: 6+ Years 🎓 Certifications Required: Valid CCNA / CCNP / JNCIA / other relevant certifications 📅 Joining: Immediate or within 30 days We are looking for a highly skilled Lead Network Support Engineer to join our infrastructure team. This is a hands-on leadership role focused on managing network operations, resolving critical incidents, and ensuring high availability across systems. Key Responsibilities Lead network support operations, incident response, and root cause analysis Monitor, troubleshoot, and maintain network hardware, firewalls, switches, and routers Work on configuration and deployment of LAN/WAN, VPN, and security protocols Collaborate with cross-functional teams to support network infrastructure in a 24x7 environment Document procedures, conduct periodic reviews, and ensure compliance with industry standards Required Skills & Experience 6+ years of experience in network administration/support Proven expertise in Cisco, Juniper, Fortinet, or equivalent platforms Hands-on experience with routing, switching, firewalls, load balancers, VPNs , and network monitoring tools Strong analytical and troubleshooting skills for complex network environments Valid certifications: CCNA, CCNP, JNCIA, or equivalent (must be active) Familiarity with ITIL processes is a plus

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8.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Location: India Who we are Alef Education began with a bold idea: that every learner deserves a personalised and meaningful education experience. What started in 2016 as a small pilot programme in Abu Dhabi has evolved into one of the world’s most dynamic EdTech companies—reshaping how millions of students engage with learning across the globe. Today, Alef is proudly headquartered in the UAE, working hand-in-hand with ministries of education, schools, and teachers to bring smart, data-powered platforms into classrooms in over 14,000 schools. Supporting over 1.1 million students and 50,000 teachers across the UAE, Indonesia & Morocco our AI-driven platforms generate 16+ million data points every day, helping drive smarter learning decisions. Whether it’s improving national exam results, boosting classroom engagement, or supporting educators with world-class tools, Alef is committed to impact at scale. In 2024, Alef made history as the first EdTech company to list on the Abu Dhabi Securities Exchange (ADX), cementing our role as a regional innovator with global reach. About The Role The Network & Security Engineer will design, configure, and optimize network and security infrastructure across Alef’s sites and schools. This role will lead advanced configurations using Huawei iMaster NCE, Fortinet, and multi-cloud platforms (AWS, Azure), with a focus on automation, scalability, and security compliance. They will also support project activities related to both HQ and Alef School infrastructure. Key Responsibilities Design and implement network and security architectures (segmentation, firewall policy, VPNs). Configure and optimize Huawei iMaster NCE for SDN, telemetry, and automation. Lead advanced FortiGate firewall configurations (UTM, deep packet inspection, NAT, SSL/IPsec VPN). Troubleshoot and resolve complex routing and switching issues (OSPF, BGP, HA, multicast). Manage network transformation projects: cloud integrations, migrations, upgrades. Develop HLDs, LLDs, SOPs, and maintain design documentation. Perform in-depth cloud network design reviews and secure deployment architectures. Mentor L2 engineers and conduct knowledge transfers. Engage with AWS and Azure environments: VPC/VNet design, peering, NSGs, route tables. NVA integration (e.g., FortiGate VM on Azure/AWS Marketplace). Hybrid connectivity (VPN, ExpressRoute, Direct Connect). Ensure compliance with security standards and industry best practices. To Be The Right Fit, You'll Need 5–8 years in network/security engineering roles. Bachelor’s degree in IT, Computer Engineering, or related field. Certifications: Fortinet NSE 4–7 Huawei HCIP/HCIE CCNP/CCIE (preferred) Azure/AWS Networking Specialty (plus) Demonstrated leadership in technical projects and RCA processes. Huawei iMaster NCE: Full SDN and automation capabilities. Fortinet: FortiOS, FortiManager, FortiAnalyzer. L2/L3 technologies: STP, VLANs, HSRP/VRRP, EtherChannel. Advanced Routing: OSPF, BGP, redistribution, filtering. VPN: SSL/IPsec, GRE, DMVPN. Cloud Networking (Advanced): AWS: VPCs, route tables, NACLs, Transit Gateway. Azure: VNets, NSGs, UDRs, Virtual WAN, ExpressRoute. Cloud Marketplace: Deployment and optimization of FortiGate VM/virtual appliances. Automation/Scripting: Python, Ansible (preferred). Strong network security posture and compliance frameworks At Alef, we don’t just imagine a better future for education. We build it — together.

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5.0 - 8.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Role: Data Center Engineer Experience Preferred: 5-8 Years Location: Mumbai Job Description: • Responsible for managing & monitoring the current IT infrastructure and technologies implemented in the datacenter and across the locations • New technology implementations and upgrade of current infrastructure to provide smooth end user experience • Responsible to manage the core Infrastructure technologies like Active directory, Microsoft365 suite, SAN & NAS, Linux, VMware cluster, Backups, DNS, DHCP, Group policy, Antivirus &Malware solution etc., • Manage hybrid workloads and integrations with Microsoft Azure including Azure VMs, storage accounts, and related services. • Support migrations and deployments to cloud infrastructure as needed • Responsible to maintain end user and server patch compliance and Antivirus compliance • Define standards to maintain the infrastructure technologies like Servers, Storage, End user systems, Cloud, network and applications • Maintain the internal and external domains and certificates • Accountable for troubleshooting and resolving technical issues related to core technologies and handle escalations • Capacity planning to ensure that enough resources are available to run the applications and infrastructure services • Provide directions to other IT team members and application teams on Infrastructure • Monitor performance and ensure system availability and reliability • Monitor system resource utilization, trending, and capacity planning • Provide Level 2/3 support and troubleshooting to resolve complex issues • Manage the external infrastructure, support teams and provide direction to support to day-to-day operations • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure • Liaise with various technology vendors, partners, and other IT personnel for problem resolution. • Developing and maintaining network documentation, including network diagrams, procedures, and policies • Proven hands-on experience on core datacenter technologies like Windows, Active directory, DNS, DHCP, Microsoft 365 technologies like email, Teams, one drive, VMware virtualization technologies • Working experience with backup technologies. Experience on Veeam backup would be an added advantage • Working experience with Azure cloud technologies and understanding of other cloud suite • Work experience or understanding on web servers like IIS, etc. • Knowledge and technical understanding of security solutions like Antivirus, patch management, etc. • Hand on experience on SAN & NAS technologies • Understanding of networking technologies like IPS, Firewall, VPN, routing and switching would • Hands on experience on scripting, PowerShell

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1.0 years

0 Lacs

Gurugram, Haryana, India

Remote

Designation: Network Engineer Location: Gurgaon Working Shift: Monday - Saturday, (Mon- Fri WFO, Sat- WFH, Sudnay- Off) Salary Range: 3 LPA to 4 LPA Experience Required: 1 Year - 3 Year Good English Communication Skills and good knowledge of Networking is required. About Company BhaiFi Networks Private Limited is a leading provider of cutting-edge cybersecurity software solutions, dedicated to safeguarding businesses against evolving digital threats. Our flagship product is a comprehensive hybrid network security and management platform designed specifically for small and medium-sized enterprises (SMEs). BhaiFi offers a wide range of features, including advanced firewall protection, intrusion detection and prevention, secure VPN connectivity, content filtering, and bandwidth management. With BhaiFi, businesses can secure their networks and ensure uninterrupted access to critical applications and services. Job Description We are looking for a skilled and dedicated Network Engineer to join our team. The ideal candidate will have a strong understanding of network design, configuration, and maintenance and will thrive in a dynamic environment requiring hands-on fieldwork and proactive problem-solving. Basic Requirement Strong Communication (In English and Hindi) Empathy Towards Customers Objection Handling Active Listening Problem Explanation Collaboration With Global Clients Customer Satisfaction Transparent Issue Resolution Interpersonal Skills Technical Skills Required Network Design And Configuration Mikrotik Expertise Routing Protocols (TCP/IP, BGP, RIP, IPSEC, NAT, VLAN, VPN, EGP) Network Security (Firewalls, Intrusion Detection/Prevention) WAN, LAN, And WiFi Technologies Network Diagnostic Tools (Packet Sniffing, Performance Monitoring) Scripting Knowledge (Perl, Python, Shell) Field Deployment And Debugging Bandwidth Management Troubleshooting And RCA Analysis Roles and Responsibilities Designing, configuring, implementing, and maintaining dynamic and complex networks. Good command over top routers, switches, and firewalls with proactive security processes. Proactively monitor client networks and resolve issues as per the committed SLAs. Ensuring network best practices are implemented during deployments, audits, and network documentation. Working with the Customer Success team to ensure maximum customer satisfaction in minimum time & transparently sharing the RCA of each issue. Managing and mentoring existing Network Engineering Teams and channel partners across the globe. Procuring network equipment and managing subcontractors involved with network installation. Ready to get his hands directly on field visits for deployment & debugging.

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0.0 - 4.0 years

2 - 16 Lacs

Pune, Maharashtra

On-site

Network Engineer (TAC Support) Incedo is a US-based consulting, data science and technology services firm with over 2,000 people helping clients from our six offices across US and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, financial services, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities are also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests. Technical skills requirements Engineer should have experience with network background, understanding of switching, Routing and firewall concepts. Should have hands on experience in any of the Load balancer / Application Delivery Controller products. Experience in integration /configuration/administration and troubleshooting of LB or ADC products. Engineer should have strong troubleshooting skills on TCP/IP and Http/Https ,SSL/TLS & DNS protocols. Experience in handling issue related to platforms and application management of any of the LB or ADC products. Note :- Having Load balancer or ADC certifications would be added advantage. Eg: F5-CA – Certifications, Citrix Associate/Professional networking, CNS-ADC etc Nice-to-have skills Network Skills: Routing protocols: OSPF, RIP, BGP, Static. Switching: STP, RSTP, VTP, VLAN, Aggregation Protocols (PAgP/LACP) Security: ACL, NAT, VPN IPsec Tunnel, SSL VPN Tunnel. Network Protocols : TCP/IP ,HTTPS,DNS,SSL & TLS Load balancer : Big IP F5 ,Cirtix, NetScaler, Riverbed, Barracuda or any one of the product Troubleshooting tools: Wireshark, Putty, TCPDUMP etc Ticketing tools :SFDC, IPCM, BMC Remedy, Service now ( anyone tool knowledge) Qualifications 2 to 3 years of relevant work experience in Network Security product. BSc, BCA, B. Tech., M. Tech. or MCA or an equivalent degree from a reputed university We are an Equal Opportunity Employer We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Job Type: Permanent Pay: ₹285,654.88 - ₹1,619,569.83 per year Benefits: Provident Fund Application Question(s): What's your Notice Period? Experience: TAC Support: 4 years (Required) Location: Pune, Maharashtra (Required) Work Location: In person

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5.0 years

0 Lacs

Kochi, Kerala, India

On-site

IT Manager – Digital Transformation & Enterprise Solutions Organization Overview Established in 1984 in Kerala, Herbal Isolates (part of Synthite Group) is a trusted global leader in value-added food ingredients. Our organization is a growth-oriented mid-sized enterprise with an annual turnover of approximately ₹150 Crores. We are undertaking a strategic digital transformation involving enterprise application management, automation, AI implementation, and integrated systems that align IT operations with business objectives. Position Summary The IT Manager will lead, manage, and support all technology initiatives and maintain business continuity across critical IT systems. This includes overseeing business process automation, ERP/CRM systems, AI integration, user lifecycle support, and infrastructure. The candidate will be a key driver in aligning digital innovation with business needs through stakeholder collaboration, vendor coordination, and sustainable technology deployment. Key Responsibility Areas A. Strategic Technology Implementation 1. Material Resource Planning (MRP) Implement and manage MRP systems to improve inventory management and procurement planning. Ensure integration with operational workflows and accurate forecasting capabilities. 2. Knowledge Repository Development Establish a digital knowledge management system with controlled access, versioning, and AI readiness. Centralize SOPs, policy documents, product manuals, training sheets, and best practices. 3. Third-Party Software Deployment (Labour, Power, Steam Monitoring) Identify, implement, and integrate third-party solutions for utility and workforce analytics. Ensure system interoperability with ERP or custom dashboards for reporting. 4. Coordination with SAP Business One Partners Lead all SAP B1 activities: configuration, partner liaison, module customization, and post-go-live support. Ensure uptime, security, and alignment with evolving business processes. 5. AI Agents & ChatGPT Enterprise Implementation Deploy internal AI agents for support, admin requests, and workflow automation. Lead adoption of ChatGPT Enterprise as a decision-support tool for executives. Ensure secure integration and responsible use practices. 6. Robotic Process Automation (RPA) Identify, design, and deploy attended and unattended RPA bots across critical business functions. Monitor bot performance and ROI post-deployment across teams. 7. Zoho CRM Implementation and Management Implement and customize Zoho CRM for sales, marketing, and service workflows. Ensure seamless integration with ERP, email, website, and analytics tools. 8. Bank API Integration Develop secure API integrations with financial institutions for real-time transaction visibility, reconciliation, and automation. Align with both IT security policies and banking protocols. B. Operational Support & System Administration 1. Systems & Infrastructure Management Maintain day-to-day operations of IT systems including hardware (PCs, printers, servers, switches), software (OS, firewall clients, antivirus), cloud services (AWS, OneDrive), and backups. Deploy, configure, and troubleshoot computer systems, networks, VPN connections, and MDM/DLP software. 2. Vendor & ISP Coordination Work directly with ISPs (Jio, BSNL, Asianet) to ensure uninterrupted Internet services and adequate bandwidth. Liaise with hardware/software service providers to resolve escalated IT issues. 3. User & Helpdesk Support Provide Tier 1 and Tier 2 end-user support related to hardware/software/network issues. Track, prioritize, and manage open cases for business users. Establish productive relationships with users, ensuring high satisfaction through timely support. 4. Preventive Maintenance & Security Conduct scheduled maintenance, updates, backups, and audits for all systems and applications. Administer domain renewals, MS365 account security (email passwords, admin controls, forwarding rules), and website uptime monitoring. 5. SAP Operations Support Provide super user training and facilitate UAT with SAP providers. Support users in SAP report/query development as per business requirements. Optimize performance across SAP modules used by the organization. Deploy necessary SAP patches and upgrades outside business hours to avoid disruption. Maintain licensing (SAP & RDP), server passwords, and documentation. 6. Data Management & Testing Support Assist with data updates to user-maintained tables for testing or production environments. Help develop training manuals and test scenarios. Lead/support user training sessions. Provide post-cutover SAP support, monitor performance, and resolve production incidents through ticket tracking. Required Qualifications and Experience Bachelor’s degree in IT, Computer Science or related discipline; professional certifications preferred (e.g., SAP, RPA, PMP, Microsoft, ITIL). Minimum 5+ years of professional experience in enterprise IT, system administration, ERP/CRM, and business automation tools. Hands-on experience with SAP Business One, Zoho CRM, IT infrastructure management, API integrations, and cloud platforms. Fluency in cybersecurity practices, system backups, endpoint protection (DLP/MDM), and VPNs. Demonstrated track record in vendor and project management, user training development, and team collaboration. Personal Attributes Proactive, with a passion for digital transformation and operational excellence. Ability to bridge technical and business needs, driving cross-functional collaboration. High standards of integrity regarding data privacy and security. Demonstrated ability to handle multiple projects and deadlines in a fast-changing environment. Reporting Structure Reports To: Managing Director Supervises: Functional Analysts, Support Staffs, External Consultants & Service Providers Key Success Metrics 99.9% uptime of IT systems and networks On-time delivery and adoption of all new IT solutions and projects High end-user satisfaction and support response performance Compliance with data security, licensing, and digital infrastructure health Demonstrated gains in productivity, insights, and operational efficiency via automation & intelligence tools

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8.0 years

0 Lacs

Pune, Maharashtra, India

Remote

About the Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. About the Role : Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations. Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines. Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries. Job Title : Citrix Administrator Location : Pune Experience : 8+ Years Job Type : Contract to hire. Notice Period : Immediate joiners. Mandatory Skills : Citrix VMware Hyper-V Azure Netscaler Job Summary : Job description CitrixPulse securexenappxendesktopNetscaler GatewayLoad balancing Detailed JD : Server build VMware Azure Hyper Citrix Primary Skill or Must have Skills: CitrixPulse securexenappxendesktopNetscaler GatewayLoad balancing Secondary Skill or Good to have skills: Ivanti Service nowVmware Accurate JD Remote access engineer will be responsible to provide technical support with high degree of Customers by meeting Service Level Agreements SLA and process compliance Key Skills to search: Citrix administrator, Wintel Admin Responsible for Incident Management, Problem Management, and Change Management Responsible for all Citrix products: Xenappxendesktopdirector and storefront Must be experienced in Citrix XenDesktop and Citrix provisioning services and Master image Implementation Configuration of Citrix Policies Load Management Must be experienced in Windows servers 2012, 2016, and 2019 Responsible for handling end user issues Understanding VPN and Networking technologies Grade and Experience 35 Networking basics understanding of Switching and Routing using Wireshark, Fiddler Hands on experience on Netscaler including Load Balancing, ICA Application Firewall, and GSLB Hands on experience in Pulse secure SSL VPN environment Citrix PVS Application Publishing Profiles management, Ivan Ti Workspace management Good Understanding of Windows Group policy Knowledge on Thin clients Troubleshooting Citrix Xenapp, Xendeskop, and Netscaler Issues Good oral skills for End user troubleshooting Seniority Level : Mid-Senior level Industry : IT Services and IT Consulting Employment Type : Contract Job Functions : Business Development, Consulting Skills : Citrix, VMware, Hyper-V Equal Opportunity Statement : [Include a statement on commitment to diversity and inclusivity.]

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6.0 years

0 Lacs

Bhubaneswar, Odisha, India

On-site

Job Position Title: L3 ACI Cisco Consulting Engineer Company: CLPS Global or RiDiK Pvt Ltd Location: Bhubaneswar Experience: 6 Years Mode: Work from Office Job Summary We’re looking for L3 ACI Cisco Consulting Engineer to support our team in Bhubaneswar. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you’re someone who takes initiative, values continuous learning, and thrives in a collaborative setting, we’d love to hear from you. Key Responsibilities: Ability to manage multiple priorities in a fast-paced environment. Installing, configuring, and supporting Cisco Routers and Switches. Deliver expert-level support for Cisco ACI infrastructure, including troubleshooting, configuration, and optimization. Engage in proactive monitoring and maintenance of ACI environments to ensure optimal performance and reliability. Basis Understanding of ACI is Must for L2. Good Knowledge of ACI is required for L3. Updating Network equipment to the latest firmware releases. Replacing faulting network hardware components when required. Reporting network status to key stakeholders. Strong knowledge in Routing and Switching technology such as BGP, OSPF, VPC, Multicast, RSTP, MSTP, NAT, PBR, FHRP Knowledge in WAN technology such as MPLS, IPSEC, GRE, VPN, DMVPN. In depth exposure on Cisco nexus 9K family from installation, commissioning, configuration Significant practical experience in troubleshooting connectivity issues across firewall/Load Balancer or proxy Good to have Knowledge in Cisco SDWAN solution (Viptela) Routing- BGP, OSPF and Static Understand how MPLS works Working level understanding of IPSEC, GRE, GETVPN Switching- VPC,FHRP,STP,LACP. Knowledge in Cisco SDWAN solution (Viptela) About CLPS RiDiK RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a key member of the Cisco Routing Development team focusing on VPN and SD-WAN solutions and security protocols like IKEv2 and IPSEC, you will have the opportunity to contribute to cutting-edge technologies and network security innovations. Your role will involve leading the design and implementation of advanced network solutions that seamlessly integrate with various technologies while enhancing security protocols to ensure data transmission integrity. Your responsibilities will include working on Quantum-Safe Encryption methods to protect against potential threats and attacks, thus positioning yourself at the forefront of network security innovation and contributing to Cisco's leadership in quantum-safe technologies. You will be part of a dynamic environment that values continuous learning and adaptation to new technologies, providing you with opportunities to enhance your skills and expertise. Qualifications for this role typically require a B.Tech/M.Tech with 8+ years of relevant experience, a strong background in VPN, SD-WAN, and security protocols, familiarity with post-quantum cryptography, and hands-on experience in router software development in multithreading and multiprocessing environments. Additionally, proficiency in C programming, system design, debugging, and experience in large-scale software development projects are essential qualifications. Soft skills such as strong communication, organizational skills, leadership, problem-solving, and the ability to work effectively in cross-functional team settings under tight schedules are highly valued for this role. Your passion, dedication, and commitment to innovation will be instrumental in shaping the future of network security technologies at Cisco. Join us at Cisco, where every individual's unique skills and perspectives come together to power an inclusive future for all. Our culture celebrates diversity, fosters growth, and encourages continuous learning and development at every stage of your career. As a Cisconian, you will have the opportunity to explore various career paths, contribute to employee resource organizations, and make a positive impact in your community through volunteer initiatives. At Cisco, we are committed to driving technological advancements that empower our customers to reimagine their applications, secure their enterprises, transform their infrastructure, and achieve their sustainability goals. Together, we are working towards a more inclusive future where everyone can thrive and succeed. Take the next step in your career journey and join us at Cisco to be a part of the worldwide leader in technology that powers the internet. Your unique talents and contributions will help us shape a better tomorrow for all.,

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0.0 - 6.0 years

0 Lacs

Bengaluru, Karnataka

On-site

Category: Infrastructure/Cloud Main location: India, Karnataka, Bangalore Position ID: J0625-0443 Employment Type: Full Time Position Description: Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Sr Azure Cloud SME Position: Senior Systems Engineer Experience: 6-8 years Category: Software Development/ Engineering Shift: Rotational Shift (Primarily - 7PM-4AM IST) - US Hours Main location: Bangalore, Chennai Position ID: J0625-0443 Employment Type: Full Time Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 6 years of relevant experience. Position Description: 6+ Strong hands on experience (relevant) in Azure environment PaaS, IaaS. Knowledge in Azure Power Shell scripting for deploying the Resources Good hands on experience in IAM, PIM, Azure Cost, EntraID management Azure integration aspects for hybrid solutions such as WAN networking, ExpressRoute, VPN, B2B, B2C, Active Directory, etc. Knowledge of cloud-native and 3rd party tools for management, monitoring security and automation Define required Cloud Services (such as Azure VMs, Azure Storage, VNet, Firewalls, load-balancers, WAF, ExpressRoute, Resource Manager, Azure SQL, Azure Backup, Traffic Manager, Cloud & App Services, Azure Active Directory etc Good knowledge in SQL DB, CosmosDB, PostgreSQL Good working experience in IaC (Bicep, ARM and Terraform) Azure Backup, Azure Monitor, Azure Site Recovery, Recovery services, Azure update manager,Azure NetApp Files,Kubernetes ,ARC Collaborate with application architects and DevOps to modernize infrastructure as a service (IaaS) applications to Platform as a Service (PaaS) Create solutions that support a DevOps approach for delivery and operations of services Ensure that all cloud solutions follow security and compliance controls, including data sovereignty. Plan, organize, and control multiple responsibilities to achieve project objectives; technically guide projects through to completion. Ensure deliverables are completed within target timeframes and are consistently of high-quality. Interact with and advise business representatives of the application regarding functional and non-functional requirements Create proof-of-concepts to demonstrate viability of solutions under consideration Identify and implement best practices, tools and standards Provide consultative support to the clients for production incidents Drive and support system reliability, availability, scale, and performance activities Must have skills : Azure Platform (IAM, PIM, Azure Cost, EntraID) Network (VNet, Firewalls, load-balancers, WAF, ExpressRoute) Storage (Storage Accounts, Managed Disk, Azure Files) Data (SQL DB, CosmosDB, PostgreSQL) Compute (Virtual machines, WebApp) IaC (Bicep, ARM and Terraform) Azure DevOps, CI/CD Azure Backup, Azure Monitor, Azure Site Recovery, Recovery services, Azure update manager Azure NetApp Files Azure Kubernetes Services Azure ARC Job Qualifications: CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Life at CGI: It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team, one of the largest IT and business consulting services firms in the world Skills: Cloud Computing DevOps English What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

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12.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description We are seeking an experienced Senior Windows Server Administrator to oversee, maintain, and enhance our on-premise and cloud-based Windows server infrastructure. The ideal candidate will have in-depth knowledge of Windows server systems, virtualization platforms (Hyper-V, VMware), cloud technologies (Azure, AWS), and advanced scripting using PowerShell. This role is critical to ensuring our server environment is secure, reliable, and optimized for performance. Key Responsibilities Install, configure, and manage Windows servers (2012, 2016, 2019, 2022) to ensure high availability and performance. Diagnose and resolve complex server-related issues, both hardware and software, within defined SLAs. Provide Level 3 support for escalated server incidents, collaborating with cross-functional teams as needed. Plan and implement patches, hotfixes, and security updates in compliance with IT security standards. Troubleshoot and manage network-related configurations (TCP/IP, DNS, DHCP, VPN) for Windows environments. Configure and manage firewalls, IDS/IPS systems, and enforce server hardening techniques. Manage virtualization platforms (Hyper-V, VMware) to ensure optimal resource allocation, clustering, and high availability. Administer cloud-based Windows environments on Microsoft Azure and Amazon Web Services (AWS). Write and maintain PowerShell scripts to automate routine administrative tasks and enhance operational efficiency. Utilize System Center Operations Manager (SCOM) for monitoring, alerting, and proactive system health analysis. Design and execute backup & recovery strategies using tools such as Veeam, Commvault, or native Windows Backup. Maintain detailed documentation including server inventories, configuration standards, runbooks, and SOPs. Perform capacity planning, performance tuning, and growth forecasting for server infrastructure. Collaborate with network, security, and development teams to deliver seamless, secure, and scalable solutions. Ensure adherence to compliance standards and ITIL practices for change, incident, and problem Skills and Experience : Graduation in Computer Science, Information Technology, or related discipline. 12+ years of hands-on experience in Windows Server Administration in enterprise environments. Strong knowledge and troubleshooting skills Familiarity with networking concepts including TCP/IP, routing, firewall policies, and VPN configurations. Experience with security practices such as server hardening, patch management, and threat mitigation. Exposure to DevOps/CI tools like Ansible, Jenkins, or Terraform (optional but advantageous). Strong understanding of backup and disaster recovery techniques and tools. Excellent documentation, communication, and team collaboration : Microsoft Certified : Windows Server Hybrid Administrator Associate Microsoft Certified : Azure Administrator Associate AWS Certified SysOps Administrator VMware Certified Professional (VCP) ITIL Foundation (ref:hirist.tech)

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4.0 - 8.0 years

0 Lacs

haryana

On-site

As a skilled and motivated Security Operation Engineer, you will be responsible for designing, implementing, managing, and troubleshooting Cisco Meraki firewall systems to ensure the security and reliability of our network infrastructure. Your key responsibilities will include designing, configuring, and maintaining Meraki MX firewalls, monitoring network activity, managing and troubleshooting Meraki security tools, analyzing firewall logs, coordinating firewall rule changes, and maintaining accurate documentation. You will also work with cross-functional teams to support secure deployment of network infrastructure and participate in on-call support rotation. To excel in this role, you should have 4+ years of experience working with Cisco Meraki firewalls and network devices. Proficiency in configuring and troubleshooting Meraki MX firewalls, SD-WAN, VPNs, and Layer 7 traffic shaping is essential. You should possess a strong understanding of firewall policies, NAT, port forwarding, IDS/IPS, and content filtering, along with familiarity with network protocols and security best practices. Experience with Meraki Dashboard and APIs is a strong plus, and Cisco certifications such as Cisco Meraki CMNA are preferred. It would be nice to have experience with multi-site network configurations, cloud-managed networks, SDWAN infrastructure understanding, and knowledge of other OEM firewalls like Fortinet, Check Point, and Palo Alto. A Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience) is required for this position.,

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0 years

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Pune, Maharashtra, India

Remote

Senior Network Engineer Exp : 10+yrs. Remote (Anywhere in India). Job Description : The Senior Network Engineer is HIGHLY SKILLED in all areas of Network based technologies. This individual must have extensive background in Cisco. The Senior Network Engineer will be responsible for designing, planning and implementing high level as well as departmental projects with little or no supervision. Such projects include, but are not limited to, the configuration, installation and troubleshooting of routers, switches, wireless controllers and firewalls as well as implementation and support of Cisco Prime, Cisco Defense Orchestrator (CDO), DNA-Center (DNA-C), Solarwinds Orion along with other network related programs. Additionally, this position will be responsible to research, evaluate and recommend software, hardware or cloud technologies that will support business needs. Interaction with different business groups is essential within this role and requires an understanding of multiple business segments and ITs impact on their functions (e. Healthcare, LifeScience and Contract Sterilization, finance, regulatory and audit). Role & Responsibilities : Strategic Network Architecture & Planning : Design, document, and maintain high-level network architecture for global enterprise environments. Conduct capacity planning and performance assessments to ensure network scalability and resilience. Participate in long-term infrastructure planning aligned with company business goals and digital transformation initiatives (e.g., cloud migrations, automation, AI integrations). Project Leadership & Delivery : Lead cross-functional network infrastructure projects from conception to completion with minimal - supervision. Develop project plans, timelines, and resource allocations to ensure timely and within-budget delivery. Interface with business stakeholders to gather requirements and align infrastructure solutions with organizational needs. Network Operations and Incident Management : Serve as a Tier 3 escalation point for critical network incidents. Conduct root cause analysis and implement permanent solutions to recurring issues. Lead or contribute to post-incident reviews and continuous improvement initiatives. Security & Compliance : Ensure network infrastructure complies with corporate security policies and industry regulations (e.g., HIPAA, ISO 27001, SOC 2). Conduct periodic network security assessments and implement remediation plans. Collaborate with the cybersecurity team on threat detection, mitigation strategies, and security audits. Automation & Network Efficiency : Develop and deploy network automation scripts using Python, Ansible, or similar tools to reduce manual operations. Streamline configuration management, change controls, and compliance reporting through automated workflows. Integrate with orchestration tools such as Cisco DNA-C, CDO, or custom-built solutions. Cloud Networking Integration (Desirable) : Contribute to the integration of hybrid and cloud-native networking solutions (e.g., AWS Transit Gateway, Azure ExpressRoute, VPN Gateway). Assist in SDN strategies and secure cloud connectivity. Disaster Recovery And High Availability : Design and test disaster recovery solutions for critical network services. Implement HA mechanisms to minimize downtime (HSRP, VRRP, VSS, StackWise, redundant links). Regularly test failover and business continuity plans. Performance Monitoring & Capacity Optimization : Continuously monitor network performance using tools like SolarWinds Orion, NetFlow, SNMP. Analyze traffic patterns and optimize routing, bandwidth usage, and QoS policies. Skills Required : LAN : Must Have Hands-on Experience In : Layer 1 media fiber & copper connectivity. Layer 2 topologies Ether-channel, STP, VLAN & VTP, Port Security, dot1x implementation. Layer 2&3 protocols CDP,DTP & IP. Cisco Switch Models : Catalyst 3850, Catalyst 9000, Catalyst 4500, Catalyst 6800, Nexus 7k & 9k.OS Cisco IOS. Configuration, Installation, Troubleshooting & Support. WAN : Must have hands-on experience in : Layer 1 media fiber & copper connectivity. Layer 2 topologies PPP, MLPPP, & ELAN. Layer 3 protocols IP, MPLS. Routing Protocols EIGRP,OSPF,BGP. Configuration of WAN Routers. Troubleshooting WAN and Routing Issues alongside ISP. Security ACLs. Cisco Router Models : 1900, 2900, 3900, 4K and above models. WLAN : Must have hands-on experience in : Configuration of Cisco Embedded and Controller Models Architecture. Captive/Guest portal creation. Installation, Troubleshooting & : Must Have Hands-on Experience In : Configuration, Implementation & Support. Upgrades. Cisco ASA, FTD 1k, 3k and higher models. FDM/FMC management skills. SD-WAN Cisco Viptela : Must have knowledge & handson with Overlay, Underlay, OMP, BFD,TLOC, DTLS/TLS. Data Center Networking : Must have knowledge & hands on with Configuration, Installation, Troubleshooting & Support. Software upgrades. OS Cisco NX-OS, DCNM. Cisco Switch Models : Nexus 9K product line. (ref:hirist.tech)

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0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Key Responsibilities Perform configuration and troubleshooting of network devices including VLAN, STP, VTP, EtherChannel Monitor network performance and respond promptly to alerts and incidents using network monitoring and ticketing tools Troubleshoot LAN/WAN, Wi-Fi, VPN, and GPON network (OLT and ONT) issues Assist in network device configuration under supervision and escalate unresolved issues to senior teams or vendors Document incidents, troubleshooting steps, resolutions, and update standard operating procedures (SOPs) Manage RMA processes for hardware issues diagnosed during support Participate in network design discussions and capacity planning activities Travel to customer sites as required to resolve support requests Required Skills & Qualifications Hands-on experience with switching protocols: VLAN, STP, VTP, EtherChannel Strong understanding of routing protocols, IP addressing, and subnetting Experience with GPON network devices including basic configuration and troubleshooting of OLT and ONT Good knowledge of TCP/IP, DNS, DHCP, NAT Familiarity with network security concepts such as ACLs, VPNs, and firewalls Proficient with network monitoring tools and ticketing systems Experience with packet analyzers like Wireshark is a plus Ability to work in rotational shifts (NOC role) (ref:hirist.tech)

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15.0 - 19.0 years

0 Lacs

noida, uttar pradesh

On-site

You deserve to do what you love, and love what you do, a career that works as hard for you as you do. At Fiserv, we are more than 40,000 FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices - if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Calling all innovators - find your future at Fiserv. FTS Network Services - Telecom Advisor Network Fulfillment is responsible to support Install, Disconnect, Redesign of ATMs and Circuits Including Ethernet, MPLS, AVPN, ISDN, VPN. Responsibilities: 1) Co-ordinate with Connectivity Vendors and order/disconnect/redesign PVCs, ePVCs, MPLS, VPN & Ethernet circuits. 2) Co-ordinate with hardware Vendor to Order & ship equipment for clients. 3) Create, update/edit, cases or tickets in the provisioning tracking tools (NARS, SharePoint, Service Now). 4) Customer Contact: Project touch-points include end-users (banks), vendors and other business units via calls and email. All contact activities must be added to the appropriate tracking tools. 5) Contact customer to complete, edit, update or verify Site Information Forms in a timely manner. Notify Network Service Coordinator (NSC) when task is complete. All contact activities must be added to the appropriate tracking tools. 6) Consistently update process related spreadsheets, CMDB, Service Now, Visio Diagrams etc for documentation & project updation. 7) Coordinate shared projects with other Fiserv Business Units. 8) Routinely track orders to ensure the vendor orders meet customers" deadlines. Periodically update NSC, client and installations group with status. Projects in jeopardy or escalation will be updated as determined by the NSC. 9) Attend Various project related calls to ensure tracking & timely completion of the projects. 10) Work with associated FTS departments (Engineering /NOC/Perimeter Security/ Install desk/ CM/ Network hardware/Billing etc) to properly implement services. The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities. Position Qualifications: Education: A Bachelors Degree in Computer Science, Computer Engineering, Information Technology or equivalent education in a related discipline is required. Skills & Knowledge Required: 1) Experience of 15+ years of total. 2) Experience of ordering Circuits & hardware with vendors. 3) Should have in-depth knowledge of Network Provisioning terminologies. 4) Preferably should have worked with US connectivity vendors such as AT&T, Verizon, Lumen etc. 5) Excellent commendation skills, well spoken, ability to deal with clients and managers at various levels, work with engineers & vendors. 6) Understanding of Ethernet, SDWAN, CLOUD, MPLS, AVPN, VPN. Thank you for considering employment with Fiserv. Please: - Apply using your legal name - Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.,

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3.0 - 7.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

You will be responsible for Level 2 support for AGN Infrastructure supporting Network Security areas including Firewall, Proxy, VPN/IPS. Your role will involve systems operation and maintenance of security and DMZ complexes, with a focus on maintaining Bluecoat proxies, Checkpoint Firewalls, VPN, and related management systems. You will be implementing changes on Firewalls and proxies based on customer requests, as well as managing the intrusion prevention systems and malicious code Protection gateways. As part of the 2nd and 3rd level support team, you will be in direct contact with manufacturers and provide advice to clients. Your duties will include incident, problem, and change management within the aforementioned Infrastructure areas, as well as supporting the Information Security Officer and the Audit Units. You will also provide business support for all topics related to the firewall complexes and their use for internal and external customers. In addition, you will be responsible for internal team dispatching of tasks, incident tickets, service and change requests, group mailboxes, and customer requests. Documentation of infrastructures, procedures, and processes will also be a key aspect of your role. To excel in this role, you should have 3-7 years of experience in the IT/Computers-Software industry as a System Administrator. Key skills required include proficiency in Bluecoat proxies, Checkpoint Firewalls, VPN, Firewall, Proxy, and VPN/IPS. A degree in any graduate field will be considered for this position. If you are ready to take on this challenging opportunity, please reach out to jobs@augustainfotech.com for further details.,

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4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

As a Senior PHP Developer, you will need to bring high levels of enthusiasm and energy to tackle problems independently and proactively. Being able to adapt quickly to changing requirements is essential. Your main responsibilities will include hands-on programming in PHP for various web applications such as web products and portals. You will also be expected to contribute to the improvement of existing services by implementing enhancements and fixing bugs. In this role, you will be required to handle support requests efficiently and ensure that service documentation is always up to date. You will have regular interactions with business stakeholders, executive management, as well as the freedom to use your expertise to solve complex technical issues. Effective communication with Managers, Architects, Business Analysts, and team members is crucial for success. To excel in this position, you must have a solid background in planning and delivering software platforms that are utilized across multiple products and departments. Your technical skills should include a deep understanding and practical experience with Web Applications and programming languages such as Core PHP, HTML, CSS, JavaScript, JQuery, AngularJS, and Bootstrap. Proficiency in designing Web Services and ensuring their functionality is also necessary for this role. The ideal candidate will possess the following qualifications: - Bachelor's or Master's degree in Engineering or relevant field - 4+ years of experience in PHP development - 3+ years of experience working with Javascript frameworks like AngularJS and JQuery - Advanced knowledge of PHP and MYSQL - Proficiency in client-side scripting, JavaScript frameworks, including jQuery, and HTML/HTML5/CSS web programming - Familiarity with WordPress, Object-Oriented Design, and Web Services (REST/SOAP) including API integration - Strong understanding of security principles related to E-Commerce and E-Directory applications - Expertise in PHP frameworks like Codeigniter, Cake PHP, Laravel, Zend, etc. - Hands-on experience with web hosting management tools like cPanel, WHM, VPN, and Cloud Hosting - Ability to manage multiple projects simultaneously and excellent communication skills - Logical, analytical thinking, and problem-solving abilities, along with a collaborative attitude If you meet these requirements and are looking for a challenging opportunity as a Senior PHP Developer, please send your resume to careers@yellowpages.in or use the "Apply Now" button to submit your application.,

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8.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Total Experience 8+ years Experience Job Skills CCIE/JNCIE level experience and skill (certification is not mandatory) Debugging and understanding complex and real time networks is key SD-WAN experience with manual/automation testing is highly preferred. Role Design and implement SD-WAN V4 and V6 network configurations via CLI and vMANAGE. Diagnose, troubleshoot and resolve incidents related to Cisco SDWAN services and solutions. Knowledgeable in Linux, Virtualization, VPN, or Security technologies. Basic Understanding of IPSec, TLS, and DTLS. Experience with V4 and V6 routing protocols (OSPF, EIGRP, BGP). You should have knowledge and experience in Protocols: TCP, VRRP, MPLS, BFD, DHCP, QOS, IPSEC, NAT, GRE, ZBFW, Multicast. You should have experience in the following platforms: Variants of ISR/ASR routers, vEdge, cEdge, vManage, and Catalyst family. Configuration and automation in Python. CCIE/JNCIE certification is preferred. Note Immediate to max 30 days. Apply Now

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3.0 - 7.0 years

3 - 7 Lacs

Bengaluru

Work from Office

We are seeking Service Desk Analyst to join our team in India. The primary responsibility of the Analyst will be to provide efficient and reliable remote support to our Global Customer base. You will be the first point of contact for technical issues and will play a crucial role in resolving incidents and ensuring customer satisfaction. Responsibilities: Being part of the team to address Incidents and Service Requests reported by users of 24/7 - 365 Days work environment. Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Chat, & Offline tickets. Create/ update end-user guides, Service Desk Knowledge Base Articles, Work Instructions and SOPs. Making recommendations to optimize IT performance and to prevent future problems. Meeting the SLAs. Required Skills: Proven experience as a Service Desk Analyst or in a similar technical support role, preferably in Global Environment (3 / 4 years of experience). Excellent verbal and written communication skills with email etiquette and customer service skills. Hands-on experience in handling end-user calls, Incidents/service requests, and application Break/ fix. Hands-on Experience on VDI, AD, O365, VPN, OneDrive, User Device Management & Authentication issues. Good typing skills. Hands-on experience on latest RDP tools like Bomgar & Ticketing tools (ITSM, SNOW). Preferable - ITIL best practices around Service Desk, Incident & Request Management procedures. Ability to handle critical incidents with a sense of urgency and quality to create a positive customer service experience and increase customer engagement. Must be flexible to work in rotational shift and rotational week offs.

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality. You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve. Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve. To thrive in this role, you need to have: Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools and ITSM processes. Strong planning skills, considering possible changes and circumstances. A strong work ethic, including the capacity to put in longer hours when necessary. Adaptability to changing environments. A client-focused approach, creating positive client experiences throughout their journey. The aptitude to communicate and work across different cultures and social groups. Excellent active listening skills, confirming understanding and seeking relevant information. A positive outlook and resilience under pressure. A bachelor’s degree in information technology/computing or equivalent experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality. You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve. Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve. To thrive in this role, you need to have: Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools and ITSM processes. Strong planning skills, considering possible changes and circumstances. A strong work ethic, including the capacity to put in longer hours when necessary. Adaptability to changing environments. A client-focused approach, creating positive client experiences throughout their journey. The aptitude to communicate and work across different cultures and social groups. Excellent active listening skills, confirming understanding and seeking relevant information. A positive outlook and resilience under pressure. A bachelor’s degree in information technology/computing or equivalent experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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