5357 Vpn Jobs - Page 21

Level 3 Network Engineer Juniper Specialist Role Overview: As a Level 3 Network Engineer, you will be responsible foradvanced network design, troubleshooting, and optimization, with a strongemphasis on Juniper hardware and software platforms. Youll serve as a seniorescalation point for complex network issues and play a key role in maintaininghigh availability and performance across enterprise network infrastructures. Key Responsibilities : Design, implement, and maintain enterprise-grade network solutions using Juniper devices (MX, EX, QFX, SRX, PTX). Perform advanced troubleshooting of LAN/WAN, BGP, OSPF, MPLS, and VPN configurations. Lead root cause analysis and resolution of critical network incidents. Configure and manage Juniper firewalls and security protocols. Collaborate with architecture teams to develop scalable network designs. Monitor network performance and proactively implement improvements. Document network topologies, configurations, and standard operating procedures. Mentor junior engineers and provide technical guidance during escalations. Participate in on-call rotation and change management processes. Required Skills &Experience: 5+ years of experience in network engineering with at least 3 years in a Level 3 support role. Deep expertise in Juniper Networks platforms and Junos OS. Strong command of routing protocols (BGP, OSPF, IS-IS) and switching technologies. Experience with SD-WAN, network automation, and monitoring tools (e.g., Wireshark, SolarWinds). Familiarity with network security concepts and firewall configurations. Excellent problem-solving and analytical skills. Qualifications &Certifications: Bachelors degree in computer science, IT, or related field. JNCIP or JNCIE certification (preferred). Additional certifications like CCNP/CCIE (a plus).

Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process & cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit s overall results. Responsibilities : Installing and configuringCISCO / Versa / Fortiner / Lavelle SD-WANRouters Installing and Configuring a Network Installing, Configuring and operates routed LAN & routed WAN Configuring IP,BGP, OSPF, RIP, IGRP, EIGRP. Creating users, groups and setting uppolicy for a user's and groups. Configurationand Troubleshooting of Cisco Switching protocols (RSTP, PVST) Perform databackups and disaster recovery operation. Analysis of LANnetwork/SD-WAN to determinenetwork performance problems. Provided solutions and documentation. Configurationand Troubleshooting of VLAN, VTP, VDC, VPC for Cisco switches, IOS upgrading ofrouters and switches. Carrying out DR (Disaster Recovery) testfor both connectivity and devices for every month Investigating, diagnosing, and resolvingall network issues by coordinating with users. Replacing the network hardware in case offailures and upgradation. Deploying Cisco Routers and Switches asper the project requirement. Coordinating with ISP vendors in case oflink failure Network connectivity troubleshooting In-Depth Knowledge on Routing andSwitching Protocols. Experience in Deploying and ManagingCisco Viptela based SDWAN Infrastructure. Deepunderstanding of the functionality and operations of Viptela SDWAN Components (vBond,vSmart,vManage).Versa Components - Versa Director, Versa Concerto, Versa Analytics, Versa Titan Understanding of Overlay and Underlay concepts. Experience in creating/ModifyingConfiguration templates in Cisco SDWAN. In-Depth Understand of SwitchingProtocols like VLAN, STP, Aggregation etc. Experience in packet tracer tools likeWireshark etc. Clear understanding of TCP/IP Experience in handling routing platformslike. ASR and ISR series Cisco routers. Responsiblefor managing / monitoring / troubleshooting the SDWAN, FMC and NetworkInfrastructure in the DC, DR andbranch locations. Responsible for Coordinating with the OEMto resolve P1 issues. All IT assets irrespective of installed or third-party vendor installed, theengineer support must be provided by the resources as vendor management. Responsiblefor work on Vulnerability component Requirements Oversee the overall operationsof the network infrastructure, including monitoring, maintenance, andtroubleshooting. Ensure high availabilityand performance of the network. Implement best practicesand standards for network operations. Coordinate withcross-functional teams to resolve network-related issues. Lead the response andresolution efforts for major incidents impacting network services. Coordinate with technicalteams, stakeholders, and vendors to minimize downtime and restore services. Conduct post-incidentreviews and implement preventive measures. Develop and maintainbusiness continuity plans for network operations. Identify critical networkcomponents and implement redundancy measures. Conduct regular drillsand tests to ensure readiness for potential disruptions. Ensure compliance withrelevant industry standards, regulations, and internal policies. Collaborate with internaland external auditors for compliance audits. Implement correctiveactions and recommendations to address audit findings. Lead and mentor a team ofnetwork operations professionals. Set performance goals,provide regular feedback, and conduct performance evaluations. Foster a collaborativeand supportive work environment. Identify training anddevelopment needs and facilitate skill enhancement programs.

IP/MPLS Network Engineer: Must Have Skills: MPLS, Integration, Migration, Nokia Location : Hyderabad /Pune - Hybrid NP : 60 days Experience : 3 to 20 yrs Budget : Max 22 LPA Payroll : STL - Sterlite Technologies Limited JD : MPLS Engineer Exp : 4+ yrs Location : Hyderabad / Pune (Hybrid) Implement IP/MPLS network transport systems to support MPLS VPN traffic and internet services from the Gateway. Support and troubleshooting on networking technologies including MPLS, VPRN/VRF and MP BGP/BGP working within an ISP / Telecoms service provider environment. (multi-vendor scenario) Implementation and Migration of MPLS Core networks with LDP/MPLS and ISIS interior routing protocols. Experience in dynamic protocols including ISIS, OSPF and BGP. Configuration, and deploy designed network solutions at ISP Gateway level within IP Routing, MPLS / BGP environment. Complete and maintain network topology documents, design and diagrams, network inventory. Troubleshooting for the Hardware & Operational issue issues in the Nokia deployed network and equipment.

Job Description This role requires deep expertise in Cisco ISE, Cisco DNA, Meraki Firewalls & SD-WAN, and Cisco ASA (or similar security platforms). The ideal candidate is a problem solver who enjoys digging into technical issues, proactively identifying improvements, and working independently without micromanagement. They should have a strong desire to learn, grow, and take initiative while collaborating with teams across different regions. Responsibilities This position involves supporting global network operations, ensuring optimal performance, implementing security policies, and leading high-impact network projects to modernize and enhance our infrastructure. Salary Range- 10 LPA to 12.5 LPA Qualifications 5+ years of relevant hands-on Network Engineering experience in medium-to-large enterprise environments. Strong troubleshooting skills with the ability to analyze and resolve complex network issues across all OSI layers. Experience designing and supporting Cisco ISE and 802.1X authentication (wired and wireless). Proficiency with Cisco DNA Center for network automation, monitoring, and policy enforcement. Hands-on experience with Cisco Catalyst 9300, 9500, and Nexus series switches (including VSS, Stacking, STP, VLANs, OSPF, BGP, EIGRP). Deep knowledge of Cisco ASA, Meraki Firewalls & SD-WAN, and VPN solutions (Remote Access & Site-to-Site). Familiarity with network security principles, segmentation, firewall rule management, and NAC policies. Hands-on expertise with Wireless (Meraki, Cisco WLC), DNS, DHCP, HTTP/S, SSH, SMTP, and SNMP monitoring tools. Experience with network monitoring tools (e.g., OpManager, SolarWinds, PRTG, Cisco ThousandEyes, Splunk, or similar). Ability to work independently and take ownership of tasks/projects without needing micromanagement. Must have a growth mindset, strong curiosity, and a passion for continuous learning and improvement. Excellent documentation skills and ability to communicate technical details clearly. Preferred Qualifications (Nice to Have): Experience with ServiceNow or similar ticketing systems. Industry certifications: CCNP, CCIE, JNCIS, JNCIA (or equivalent). Hands-on experience with Cisco Nexus ACI, VXLAN, and Data Center networking. Experience with Meraki Wireless, SD-WAN, and Infoblox DNS management. Cloud networking experience (Azure, AWS, or GCP). Familiarity with network automation tools (Python, Ansible). About Us Duracell is the world’s leading manufacturer and marketer of high-performance alkaline batteries, complemented by a portfolio of high quality, market leading specialty, rechargeable and professional batteries. Duracell’s products power numerous critical professional devices across the globe such as heart rate monitors, defibrillators, telemetry devices, smoke detectors, fire alarms, automated valves and security systems. As the leader in the professional power category, Duracell has a rich history of innovation, continuously introducing batteries that are smaller, thinner, with more energy and longer lasting than competitive brands. Since March 2016, Duracell has found its permanent home within Berkshire Hathaway (ranked #4 World's Most Admired Companies by Fortune Magazine and #3 in the Fortune 500), and will continue to focus on sustainable growth, industry-leading innovation while creating long-term value for our customers and consumers. At Duracell, integrity, end-to-end accountability across all levels, fast decision-making and a “can do” attitude is highly valued.

Global Network Architect This is a fantastic role where you will work as part of a global team and oversee all network, voice, and data centre services across APAC region. Some of the key responsibilities include: Architect network solutions in line with global standard. Develop and maintain technical standards. Develop network technical strategy. Manage product life cycle and create infrastructure refreshment plan. Provide escalation support for critical operational service and project delivery. Build the relationship with APAC business, business IT, and 3rd party vendors respectively and ensure that high quality of Network Service is provided to the business and business IT users. Build effective collaboration across teams and other IS departments to move initiatives forward with our IT partners and users. Work with third party vendors to manage service delivery method, resources, timing, and location. Develops and maintain a productive working relationship with key stakeholders, project sponsors, and vendors. Works with all levels of staff and management both internally and externally. Identify opportunities to improve and mature IS engagement with our IT colleagues and end users. Work closely with global team and key vendors to ensure AIG global standards are maintained and priorities are aligned. What youll need to succeed Certification CCSP /CCDP/CCNP/CCIE or equivalent experience Expertise in Networking: Utilize your advanced knowledge in WAN, LAN/WLAN, and various routing protocols like OSPF and BGP . Experience working on deployments for routing & switching protocols, wireless network, firewall, load-balancer, proxy, DNS, and DHCP in a global corporate environment Experience working in complex global & domestic network environments Experience on supporting voice over IP technologies Vendor management experience Demonstrated ability to identify, understand and communicate business needs Ability to communicate effectively with technical and non-technical people Ability to adapt to change and manage in an uncertain environment Understanding of the IT environment

Jr Customer Service Executive - Cloud & Security Customer Service Operations Key Responsibilities: SLA management for the KPI's and daily reporting Conduct regular audits and assessments to identify non-compliance, risks, or vulnerabilities. Develop and maintain network compliance documentation, reports, and dashboards. Collaborate with network engineers and security teams to design and implement compliance controls. Manage remediation efforts for compliance violations or audit findings. Stay up to date on regulatory changes and assess their impact on existing network infrastructure. Support external and internal audits by providing documentation, evidence, and subject matter expertise. Train and raise awareness among network teams about compliance best practices and requirements. Qualifications: Bachelors degree in Information Technology, Computer Science, Cybersecurity, or related field. 2-4 years of experience in network compliance, network security, or IT audit. Solid understanding of networking fundamentals (TCP/IP, LAN/WAN, Firewalls, VPNs). Experience with risk assessment and mitigation in IT/network environments. Proficient in using compliance and audit tools for tracking and reporting. Excellent analytical, documentation, and communication skills.

Experience: Minimum 8 years (including 4 years of relevant experience in the Network Security domain) Job Description: We are seeking a seasoned NAC L3 Specialist with extensive experience in Cisco Identity Services Engine (ISE). The ideal candidate will possess deep expertise in Network Access Control (NAC), including the implementation, configuration, and operation of NAC policies. This role requires a motivated individual who can independently handle advanced troubleshooting and provide top-level support for network security operations. Key Responsibilities: Design, implement, and manage Cisco ISE-based NAC solutions to ensure secure and seamless network access. Develop and enforce NAC policies and procedures, optimizing security without compromising user experience. Handle advanced troubleshooting and resolution of complex issues related to NAC policies, authentication, and access controls. Perform system upgrades, configuration changes, and maintain the health and performance of NAC solutions. Collaborate with cross-functional teams to integrate NAC solutions with existing network infrastructure and security tools. Conduct periodic audits of NAC configurations and provide recommendations for improvements. Train and mentor team members on NAC best practices and tools. Stay updated on the latest trends in network security and access control technologies. Requirements: Minimum 8 years of overall IT experience, with at least 4 years of relevant experience in the Network Security domain. Proficiency in Cisco ISE and its associated components. Strong knowledge of NAC policy implementation, operation, and troubleshooting. Hands-on experience with network protocols, authentication mechanisms (e.g., 802.1X, RADIUS, TACACS), and certificate-based authentication. In-depth understanding of LAN/WAN technologies, firewalls, and VPNs. Strong analytical and problem-solving skills to address complex network security issues. Industry certifications such as CCNP Security, Cisco Certified Specialist - Security, or equivalent are highly desirable. Excellent communication and interpersonal skills.

What we’re looking for The Infrastructure team is looking for a Software Engineer with deep experience in and passion for cloud systems and software security. Our team works with teams across the company to help ensure that SurveyMonkey’s cloud infrastructure and security standards and practices are world-class. You’ll have the opportunity to develop infrastructure tools, and help teams implement them. What you’ll be working on Maintain and operate AWS environments with well established best practices Partnering with teams across the company include Application Engineering, Security Operations, and Product to provide the technical foundations of our cloud infrastructure and security systems Analyzing our existing systems, and designing and implementing tools to maintain internal security guardrails Providing both technical guidance and mentorship to developers in adopting good security practices in their feature development Developing tools to help SurveyMonkey comply with privacy regulations across the globe We’d love to hear from people with 8+ years of experience with application development 4+ years of experience with AWS, including but not limited to heavy experience with IAM, ALB, S3, AWS Lambda, CloudWatch, Transit Gateway, VPC, CloudFront, Route 53, Cloud Map, and VPN Proficient in AWS security technologies including GuardDuty, ACM, Shield, WAF, and Firewall Manager Demonstrable experience leveraging Configuration Management tooling such as Terraform, and proven strategies for maintaining large infrastructure-as-code deployments A strong understanding of web application security risks and control (e.g., OWASP Top 10) Proficient in Python or equivalent; NodeJS experience a plus Familiarity with privacy regulations like GDPR, CCPA, etc is a plus This opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 3 days per week. #LI-HYBRID

The leading security organization, TataCommunications Limited, has an immediate job opportunity for Security Operations Lead and the position is required for one of its important customers, Therole defines the ability to handle security team managing Firewalls and Zscalercloud proxy, this includes troubleshooting of security incidents to controlsthe impact also new service request from the customer. Theroles need ability to work independently as well as team management whilehandling multiple client incidents, projects, Service Improvement Plans,Hygiene projects. Responsibilities Lead the technical deploymentor troubleshooting skills on Fortinet Firewall, Zscaler Proxies, F5 WAF, DDoS Implement project/change andtroubleshoot incidents spanning Fortinet Firewall/UTM Implement project/change andtroubleshoot incidents on Zscaler cloud Proxy. Good knowledge on F5 WAF andDDoS service Adherence to ITIL servicemanagement framework Monitor/manage the customerperimeter security infrastructure as per the Service Level Agreement (SLA) withminimal escalations. Vulnerability Management of themanaged infrastructure with appropriate remediation Apply investigation techniquesto document root cause and impact of detected computer securityincidents. Performs or assists with ITsecurity assessments or audits of internal and external networks and systemsunder the direction of the IT Security management. Document findingsin written reports with recommendations for remediation. Assists with the developmentand documentation of an overall IT Security architecture to assureconfidentiality, integrity, and availability of company IT assets.Develops and maintains goodcommunications and working relationships with teams and external clients.Knowledge on Cyber security incidentsand reacting to it in a most optimal and secured way. Driving the mitigation.Identifying and mitigating therisks in the IT environment.Providing inputs to the continualservice improvements and driving the service improvement plans and the hygieneProjects.Actively giving inputs to automatingvarious tasks and driving the required projects.Provide on-call support as perrotation for emergency situations. L Experience/Skill/Qualifications: Bachelors Degree in computerscience or related IT field Experience in Managed SOC anddedicated customer environment 10 to 15 years of experience inNetwork security administration Expert level knowledge inFortinet Firewall and Zscaler cloud Proxies Good knowledge in F5 WAFmanagement Good knowledge in DDoS servicemanagement Expert or Professionalcertification in IT security or network / systems administration is desirable(CCIE, CCNP, CEH, CISSP) Fortinet NSE-1, NSE-2, NSE-3 isrequired, ZIA, ZPA, ZDX is required, Good communication skills Should be flexible to work in 24/7operations environment, Ability to adapt and follow theprocesses and guidelines, Possess an impeccable workethic and a high degree of integrity,

The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same.Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain Knowledge of IP (GVPN & ILL), SDWAN (Versa & Fortinet), Firewall services mandatory.

Responsibilities Hands-onexperience with Layer 2 & Layer 3 networking (Switching, Routing, and WANtechnologies). Abilityto troubleshoot and resolve Level 1 & Level 2 network incidents, includingconnectivity issues, latency, and packet drops Understandingand hands-on experience with SD-WAN solutions (preferably Versa, Viptela, orFortinet) Configuringand managing WAN edge devices, including policies, traffic steering, and VPNs. Knowledgeof MPLS, VPNs (IPsec, SSL), QoS, and WAN optimization techniques L2skills on fortinet firewall and security best practices. Proactivelyaddress customer issues and ensure timely resolution. Workefficiently with cross-functional teams, senior engineers, and external vendorsto resolve incidents. Support andassist L1 engineers in troubleshooting and knowledge transfer.. Experienceperforming configuration changes, firmware upgrades, and network maintenanceactivities. Conductingpost-change validations and rollbacks if needed.Desired Skill sets Minimum 4 years experience on operation on networking , firewall , SDWAN Strongunderstanding of networking, SDWAN, firewall concepts, including TCP/IP,subnetting, VLANs, SSL VPN , NGFW and routing protocols (OSPF, BGP, EIGRP) Clear and professional verbal & written communication to interactwith customers, vendors, and internal teams Quick decision-making to restore services within SLAs

Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network/SDWAN/Cloud & Network security/Unified Collaboration/Mobility & IoT/other domains. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities: - Technical administration or troubleshooting to ensure the efficient functionality of the solution. Lead end-to-end project management for strategic initiatives across multiple functions or business units. Develop detailed project plans, timelines, resource plans, budgets, and risk mitigation strategies. Engage with stakeholders at all levels to gather requirements, align goals, and manage expectations. Manage project scope, change requests, and impact assessments through formal change control processes. Solid understanding of networking fundamentals (TCP/IP, LAN/WAN, Firewalls, VPNs) Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity.Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience managing cross-functional teams and large-scale enterprise projects Experience in troubleshooting platform related issues, data backup, restoration, retention Ability to manage multiple high-priority projects in a fast-paced environment. Maintains awareness of latest technologies in the domain (Cloud, Firewalls, Devops)

Job Title: IT Support Lead (Helpdesk + L1 Network Engineer + Vendor Coordinator) Location: Gurgaon Experience Required: 5-8 years (Minimum-5) Job Summary We are seeking a dynamic and versatile IT professional who can handle a mix of responsibilities across IT helpdesk support, L1 network troubleshooting, and vendor coordination. The ideal candidate should be technically competent, customer-service oriented, and organized with strong communication skills. Key Responsibilities IT Helpdesk Support (60%) Provide first-level technical support for desktops, laptops, printers, and software applications. Handle ticketing system and respond to support requests (Windows/MacOS). Troubleshoot issues related to MS Office 365, Outlook, Teams, and common business applications. Manage user onboarding/offboarding including account creation, access control, and asset assignment. Install and configure systems and applications based on company policies. L1 Network Engineer (25%) Monitor and troubleshoot network connectivity issues (LAN, WAN, Wi-Fi, VPN). Assist in basic firewall/router/modem configuration and health checks. Escalate complex network issues to L2/L3 or external service providers as required. Support IP telephony and video conferencing systems. Maintain logs and ensure uptime of basic infrastructure. Vendor Coordination (15%) Act as point of contact for IT vendors (hardware suppliers, ISPs, AMC providers). Track and manage IT inventory, warranties, and AMC contracts. Coordinate service requests, quotes, and follow-ups for timely delivery and support. Assist in IT procurement processes and maintain asset registers. Qualifications Bachelor's degree in IT/Computer Science or equivalent diploma. Industry certifications preferred: CompTIA A+ / Network+ / ITIL Foundation / CCNA (basic). Proven experience in Helpdesk/Support and basic network troubleshooting. Experience using ticketing tools like Freshservice, ServiceNow, or Zoho Desk. Knowledge of Office 365 administration, Active Directory, VPN, and endpoint protection EDR , DLP , Web Proxy Skills Excellent problem-solving and multitasking skills. Strong communication and interpersonal abilities. Vendor management and basic procurement understanding. Ability to document SOPs and maintain service logs. Employment Type: Full-time Shift Timing: Day Shift (Monday to Friday) Skills: edr,maintain service logs,web proxy,it,active directory,problem solving,vpn,vendor coordination,communication,vendor management,multitasking skill,ticketing tools (freshservice, servicenow, zoho desk),strong communication,interpersonal skills,macos,dlp,problem-solving,microsoft office 365,windows,l1 network troubleshooting,sops,it helpdesk support

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 1-3 Years.

We are seeking a highly skilled and experienced Network Security Engineer to join our team. The ideal candidate will have a strong background in network security, hands-on experience with advanced security tools, and the ability to design and enforce security policies. Responsibilities: Develop and implement network security policies and procedures. Monitor and analyze network traffic to identify and mitigate security threats. Perform regular security audits and vulnerability assessments. Respond to and investigate security incidents and breaches. Maintain and update firewall configurations and other security tools. Collaborate with IT teams to design secure network architectures. Provide guidance and mentorship to junior security engineers. Stay current with emerging cyber threats and security trends. Skills: Firewall management – Palo-Alto, FortiGate, Checkpoint, ASA Routing and switching Network traffic analysis Virtual Private Network (VPN) technologies Cisco umbrella Meraki switch, WLC and AP. Good hands on troubleshooting experience with LAN and WAN SD-WAN Load-Balancer

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years.

Experience: 5 to 6 Experience. Hands-on Experience on Checkpoint firewall 80.xx and cloud guard and Cisco ASA 55XX and FTD. Hands-on Experience on O365 EOP and Email proxys and web proxys. Hands-on Experience on any IPS devices. Hands-on Experience on Mcafee EPO. Hands-on Experience on Cisco umbrella. Experience on working ticketing tool. Good communication & Presenting skill Technical. Aware of Firewall Upgradation process. Maintaining firewalls, virtual private networks, web protocols, and email security. Reporting the security analysis and monitoring findings. Hands-on experience on DC, DR, AWS connectivity. BE / BTech 5/6 yrs experience of the domain

Network Security Engineer L4 Experience: 10 to 16 Years Primary Skillset: FortiGate Firewalls Fortinet NSE7 certified with minimum 10 years working experience on large enterprise datacenter and network security domain. Expert working knowledge & understanding of networking concepts and design (Firewalls, Routing, Load Balancing, OSI Model, TCP/IP, Packet trace and analysis). Firewall deployment/configuration experience and troubleshooting application connectivity. Inter-VDOM configuration and deep understanding of routing protocols, SDWAN. Extensive experience VPN platforms Cisco, Fortinet Working knowledge of remote access VPNs (IPSEC, GRE, AnyConnect, DMVPN). Expert knowledge on Fortimanager, FortiGate firewalls and Forti Analyzer including CLI. Deploy and manage Fortinet FortiGate firewalls, including VPNs, web filtering, intrusion prevention systems (IPS), and advanced threat protection (ATP). Working knowledge on firewall orchestration tools (Algosec, Tufin etc.). Good working knowledge on SIEM tools like Splunk, Anomali etc. Working knowledge on Fortinet Proxy / Zscaler Proxy. Primary Skillset: Loadbalancer Big IP 301A, 301B, 302 , AVI certified . Configuration, migration, and management of F5 load balancers(physical / virtual). Design, implement & troubleshoot traffic management policies using iRules and other F5 tools. Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

Experience: 4 to 5 Experience. Job Description: Candidate should have exclusive hands-on 4 to 5 years of experience on following Technology CISCO-Routers and Switches, ACI Fabric & Nexus 9K, Fortinet-SDWAN, NAC-Forscout, Load Balance-AVI, Checkpoint-VPN , Solarwind-Monitoring Tool. CCNA certified Operate, Maintain, Manage, and Improve network infrastructure. Coordination with customer & Vendors for network related problems and providing Remedies, Root Cause Analysis of Faults. Work closely with team members to provide quick support & error free environment in close cooperation with L1 & L2 Level support Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP) Experience on LB (AVI Preferred) Knowledge of ACI Fabric & Nexus 9K NMS tool experience. Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis Report generation, preparation. Handling Customer escalations Coordinating with all the other teams for network related issues and traffic flow. Should be able to configured All network, SDWAN, Voice Co-ordinations with BOM, ISP, Internal Teams & OEM End User Support for Network & Voice related issues Access, Authentication and Certificates Management Network Fault Monitoring & Analysis Addition of Devices, Links, NetFlow New Locations / Shifting / Upgrades Backup Configurations of all devices Able to do IP whitelisting, IOS/OS upgrades, Firmware Upgrades, Patching / VA & PT (Compliance) / SCD Device Hardening. Should be able to close findings reported if any in the scheduled VA & PT activities. LB VIP addition, Certificates & All Configurations including SE SDWAN Site to Site VPN Configuration Blocking malicious IP & IOC across all devices as per the security advisory Wireless Configuration Ensure all Network Devices are running on latest iOS as per applicability of the Devices

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 5-8 Years.

Business Title: Senior Network Operations Engineer Location: Pune (Hybrid) What You Will Do As a Senior Network Operations Engineer, you will be responsible for overseeing the day-to-day operations of the Network Operations Engineers within the Technical Operations Centre during your shift. Ensuring efficient incident management, troubleshooting, and resolution of issues against defined SLAs and targets, whilst maintaining communication with internal teams, stakeholders and the Global Network Services Operations management team. How You Will Do It Team Leadership: Lead, coach, and mentor the Network operations engineers to ensure high performance and productivity. Incident Management: Oversee the identification, resolution, and escalation of incidents related to network services in a timely manner. Monitoring & Reporting: Ensure constant monitoring of the company’s global network infrastructure, using a variety of monitoring tools. Communication: Serve as the primary point of contact for escalations during the shift and ensure timely communication with management and affected teams. Documentation: Maintain and update incident reports, shift handovers, and troubleshooting documentation, ensuring knowledge transfer between shifts. Collaboration: Coordinate with other shifts, teams, and departments to address complex issues, plan maintenance activities, and support continuous service improvement. Compliance & Security: Ensure that all operations adhere to the company’s compliance, security, and safety standards. Performance Monitoring: Track and report on key performance indicators (KPIs), identifying areas for improvement and developing action plans. Crisis Management: Lead the team through high-pressure situations such as major incidents, ensuring swift resolution and effective communication. Shift Handover: Conduct thorough handovers with other shift leaders to ensure continuity of service and issue tracking. Required What we look for: Education / Experience: Bachelor’s degree in information technology, Computer Science, or a related field. Equivalent experience may be considered. 5+ years’ experience in network operations in a global enterprise with complex infrastructure Previous leadership or supervisory experience within a NOC or similar environment. Technical Skills: Strong Cisco Routing/Switching configuration/diagnostic experience Strong Firewall configuration/diagnostic experience: Cisco ASA, Fortinet, Palo Alto Experience with all Cisco LAN, WAN and WLAN technologies, VPN, load balancers, firewalls, DNS, DHCP, SNMP, etc. Understanding network features and protocols such as TCP/IP, BGP, DNS, etc Familiarity with network monitoring tools (e.g., Solarwinds). Certifications: CCNA, ITIL, or similar certifications are highly desirable. Soft Skills: Excellent problem-solving and critical thinking abilities. Strong communication and interpersonal skills, with the ability to manage diverse teams and handle escalations. Ability to work under pressure in high-stress environments. Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.

Job Description Position : System Administrator Location : Mumbai Education : Bachelor's degree (Technical) Experience : At least 8 to 10 years of experience in end user IT support with Active Directory, Exchange, server, Antivirus, Citrix and networking knowledge. Skills : In-depth Windows (2016 and higher versionsWin11 & Higher versions) Linux & High Availability, Load Balancing, and Disaster Recovery. Exchange, Security products, MCSE, AWS, Hyper -V, Nutanix, Citrix, SAN, NAS, virtual Platform experience. ITIL, Cisco IPT (not must but good if have expertise). Troubleshooting complex issues Hands-on experience on configuration management like Ansible, terraform. Ability to install and manage multiple application environments. In-depth knowledge of Server hardware, Lenovo Laptops hardware In-depth networking background VPN Endpoint troubleshooting. 24/7 Support. As Required Including But Not Limited To: Hardware and infrastructure Third party application support Job Functions: Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.). Support cloud infrastructure on AWS/ azure platform. Hands on experience on Backup and restore technology. Handle IT project role out in Server domain. Configuring and maintaining Hyper V Configuring and managing Antivirus. O365 configuration and management. VPN configuration and management Monitoring and configuring logging of devices, endpoints, Troubleshooting knowledge of windows and hyper V cluster Managing load balancing devices. Configuring and managing Storages as SAN, NAS. Troubleshooting issues on replication at windows and storage level. Worked on Azure AWS / Hyper V platform / Nutanix Hypervisors Performance monitoring of servers (Disk space, usage, CPU & Memory usages). Blue dump analysis Troubleshooting port communication/ depletion issues. Configuring Print Servers Patching Servers using WSUS /tools New server VM builds & in place OS upgrades File & Print server's migration Maintaining Auditing and logging of servers and endpoints. Installation and configuring network services like Active Directory, DNS, DHCP, File & Print in windows Servers configuration management using Ansible, terraform. Troubleshooting AD replication issues. Managing AD,GPO,DNS & DHCP Managing Hyper-V environment. Worked on performance Servers Server Management using ILO Supporting On-call support for high priority issues Following ITIL Processes (Change Management, Incident Management & Problem Management etc.) Willing to work 24/7 environment. Must be flexible to work on weekends and after business hours, if required. Willing to work extended hours for supporting projects and troubleshooting issues. Certifications Desirable : Citrix, Nutanix, AWS, Azure About Us Datavail is a leading provider of data management, application development, analytics, and cloud services, with more than 1,000 professionals helping clients build and manage applications and data via a world-class tech-enabled delivery platform and software solutions across all leading technologies. For more than 17 years, Datavail has worked with thousands of companies spanning different industries and sizes, and is an AWS Advanced Tier Consulting Partner, a Microsoft Solutions Partner for Data & AI and Digital & App Innovation (Azure), an Oracle Partner, and a MySQL Partner.

We’re Hiring: Software Engineer Front End! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! We are currently on the lookout for a Software Engineer Front End to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant! Role : Software Engineer Front End Work Arrangement : Work from Home Location : India Schedule : Morning shift As a frontend engineer on the VPN team , you'll contribute to developing our browser extension and enhancing our B2B feature set. This role requires close interactions with product owners and engineers across the company. Work closely with a group of Web, Backend Engineers, and Architects to build resilient, massively scalable solutions for millions of people to rely on. Collaborate with teams of client application developers and product management to ensure our solutions meet critical business and reliability requirements. Document front-end capabilities and their proper use so that all our VPN clients can implement correctly functioning solutions. Qualification and requirements (non-negotiable): Minimum 3-5 years of professional software development experience is required, including at least 2 years of experience in the following: Experience with NodeJS Proficiency with TypeScript or any typed language Experience with React or similar frameworks, developing performant and reusable components Your experience should also demonstrate: Strong understanding of software engineering best practices, such as SOLID, Design Patterns Deep understanding of JavaScript methodologies and design patterns Experience with backend principles and practices (databases, APIs) Experience with source control flow through Git or other distributed version control systems Familiarity with issue and project tracking software such as Jira It's a bonus if you have: Awareness of common security issues in client-side development, such as those in the OWASP top ten, and how to mitigate them Familiarity with UX, accessibility, internationalization, and localization concerns and solutions Experience with Grafana or other monitoring platforms Experience with breaking down product requirements into architecture design and implementation High-level understanding of cryptography concepts such as key exchange and the difference between symmetric and asymmetric encryption Experience working as part of a regionally distributed team Perks & Benefits: Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment Flexible leave credits which may be used for vacation, emergency and sick leaves Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes! Endless opportunities for career advancement Annual Performance Review with Salary Increase We set you up for success with a company-provided PC/Laptop and fiber internet connection Tech-on-wheels Support Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues International career growth and connections Unlimited cash incentives for hired referrals Mental Wellness Employee Assistance program through Lifeworks In-house psychiatrist available to support employees' well-being Become part of the Employee Share Units program Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc. Cloudstaff : Build Your Career, Anywhere Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being. Why Cloudstaff is the #1 Workplace? Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment. **To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**

Strivant Health is hiring - IT Systems & Infrastructure Administrator in Mysore! Manage servers, networks, M365, AD, Azure, security, & provide end-user support. Join a growing US healthcare RCM company in Mysore. https://strivanthealth.com/careers/

Job Opportunity: Information Technology Support Engineer Location : Chennai, India (Onsite) Employment Type : Full-Time Duration: 6 Months Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: We are seeking an experienced Information Technology Support Engineer to join our team in Chennai, India. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach. Roles & Responsibilities Provide technical support as point of contact for IT for the site. End-user desktop, laptops, office IT with smart hand support for network and servers. Installation support for various software on end user systems and servers when required New users onboarding preparing IT assets and tools. Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock. Executive / VIP support. Coordination and remote hand support to backend team for Network & server smart hand support. IP phone, Video conference support, Level 1 Multifunction Printers support. Configuring, deploying, and troubleshooting enterprise and personal desktop and laptop computers, personal productivity devices, and business applications. Supporting midrange servers. Supporting network devices such as switches, routers, Wireless Aps with the help of backend team. Handing tickets on ServiceNow or similar ticketing system. Troubleshooting VPN. Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint. Troubleshooting MS Windows 10. Troubleshooting MS Office 365 issues for end-users. Office IT Asset Management. Coordinate external vendors when engaged for support. Work independently and coordinate inhouse IT projects. Engineer should manage most of their time around activities involving BAUs - SLAs, CSAT, Response Time to Client, Average Resolution time, Open incident backlog and maintaining SOP’s and Runbooks for global team use Should provide technical guidance to Site Tech, prioritization on workload and resource capacity planning Should be leading the project support team Asset / stock management / E-Waste, Site Tech Onboarding / Training / Process alignment / Documentation , Onsite Training / User Education , Vendor Co-ordination DESIRED SKILLS & EXPERIENCE 4+ years experience in IT support demonstrating increasing levels of responsibility and technical expertise in a corporate enterprise environment. In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access. Knowledge & experience with ServiceNow or similar ticketing system. Understanding of Active Directory. Familiarity with Microsoft server technologies and their associated user management tools, including Active Directory, Office 365, SharePoint, File, Print, DHCP, and DNS. Self-disciplined and highly motivated. Good decision-making skills Should be able to prioritize workload based on SLA’s and user impact. Why AVASO Technology? Join a dynamic and innovative team with a global presence. Opportunities for career growth and continuous learning . Competitive salary and benefits package. Work with cutting-edge technologies to shape the future of IT solutions. How to Apply: Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to ajay.thakur@avasotech.com. (Please do mention the Location you're applying for). AVASO Technology Solutions (referred as “ AVASO ”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.