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0.0 - 5.0 years
4 - 7 Lacs
Mohali, Punjab
Remote
Job Overview: We are seeking experienced Network Engineers / Data Centre Engineers to deliver L3/L4 level support for complex networking environments both remotely and on-site. Candidates must have a solid background in network infrastructure, strong troubleshooting skills, and hands-on experience with a wide range of technologies including AWS, Cisco, and Palo Alto. Key Responsibilities: Provide Level 3 and 4 network support . Troubleshoot and resolve complex network issues in real-time, both remotely and on-site Deploy and maintain network devices and services in enterprise and cloud environments Perform routine maintenance, upgrades, and patches on network hardware and software Collaborate with cross-functional teams including cloud, security, and systems engineers Document network configurations, troubleshooting steps, and resolution protocols Ensure high availability and optimal performance of network services Technical Requirements:Cloud Networking (AWS): Hands-on experience with AWS networking services including: VPCs , Subnets , Route Tables Load Balancers (ALB/ELB/NLB) Gateways (Internet/NAT/VPN) Cross-connects , Direct Connect links Security Groups , Network ACLs Firewall & Security: Strong expertise with Palo Alto firewalls Policy management, traffic inspection, VPN configuration, and troubleshooting Network Infrastructure (Cisco): Cisco CCIE certification is a Must have. Proficiency with Cisco routers, switches, and wireless infrastructure Routing & Switching Protocols: In-depth knowledge of: Spanning Tree Protocol (STP) BGP , RIP , OSPF VLANs, Trunking, Link Aggregation Network Connectivity & Technologies: Familiarity with: Ethernet , WiFi , Fiber Optics (FO) Structured cabling standards and Data Centre practices VPN & WAN Technologies: Expertise in: IPsec , SSL VPN , PPTP , PPPoE MPLS , Site-to-Site and Client VPNs Soft Skills & Additional Requirements: Excellent problem-solving and analytical skills Strong verbal and written communication skills in English (French and/or Spanish is a plus) Ability to work independently and handle high-pressure situations Willingness to travel locally for on-site support as required Job Type: Full-time Pay: ₹450,000.00 - ₹750,000.00 per year Application Question(s): What is your Current CTC? What is your expected CTC? Experience: Network engineering: 5 years (Required) License/Certification: CCIE (Required) Location: Mohali, Punjab (Required) Work Location: In person Application Deadline: 01/08/2025
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
punjab
On-site
As a Helpdesk Specialist, your primary responsibility will be to assess, diagnose, and resolve a wide variety of computer issues, encompassing both hardware and software-related issues. You will be required to perform hardware repairs on PCs and laptops as necessary, including the replacement of parts when needed. Additionally, you will install lab-specific client and instrumental software, ensuring that configuration parameters are applied to guarantee functionality for Biological Sciences staff. Another crucial aspect of your role will involve reviewing and determining solutions to staff software needs and problems. You will also be expected to assist users with data backup and migration to new hardware, as well as maintaining accurate hardware asset information. Providing end-user training in general computer use and specific software platforms will also be part of your responsibilities. In your capacity as a Helpdesk Specialist, you will be required to stay updated with new technologies and conduct end-user needs assessments for implementing new technology. Supporting printers, multifunction devices, and various other peripherals will also fall within your purview. To excel in this role, you should possess a minimum of 48 months of experience supporting applications and working with users to troubleshoot system errors and functionality in person, via phone, and through remote control. You should also have a minimum of 48 months of experience troubleshooting and supporting Microsoft Windows XP and higher operating systems, as well as competence in working with and supporting Microsoft Office Suite 2003 and higher. Additionally, you should have at least 36 months of experience in writing scripts and modifying existing programs to add or fix functionality, as well as 48 months of experience supporting and repairing printers and multifunction devices. Proficiency in creating or updating system support and end-user documentation, troubleshooting and supporting Citrix, Groupwise, VPN, and wireless networking, and working in a mid to high-level enterprise environment for at least 48 months will be essential. Moreover, your ability to work effectively in a team environment is crucial, with a minimum of 48 months of experience working collaboratively. Experience in creating and modifying Access databases for at least 36 months will also be beneficial for this role.,
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Type : Full Time Location : Hyderabad Job Summary: The L2 IT Support Engineer is responsible for handling escalated technical support incidents that cannot be resolved by L1 support. This role involves deeper troubleshooting of hardware, software, network, and server issues, supporting business-critical applications, and ensuring timely resolution of problems. The L2 engineer also collaborates with L3 teams and may contribute to infrastructure maintenance, system upgrades, and process improvements. Key Responsibilities: Handle escalated support requests from L1, ensuring timely resolution within SLAs. Troubleshoot intermediate to complex issues involving desktops, laptops, operating systems, printers, and mobile devices. Administer and support Active Directory, DNS, DHCP, Group Policies, and user account management. Provide support for enterprise applications (e.g., Outlook, Office 365, collaboration tools, antivirus systems). Perform installation, configuration, and maintenance of hardware and software systems. Manage remote and on-site support for end-users across locations. Monitor system performance and assist with proactive maintenance activities. Collaborate with L3 teams for unresolved issues or infrastructure-related tasks. Maintain accurate documentation of issues, solutions, asset inventory, and configurations. Create and maintain technical documentation, SOPs, and knowledge base articles. Assist in software patching, security updates, and compliance activities. Participate in IT projects including migrations, deployments, and audits. Train and mentor L1 support staff when needed. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. 3-5 years of experience in IT support or infrastructure roles. Strong understanding of Windows OS (client and server editions), Office 365, and AD. Good knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, VLANs). Familiarity with endpoint security tools and system backup solutions. Experience with remote desktop tools (RDP, TeamViewer, AnyDesk, etc.). Proficiency with ticketing tools such as ServiceNow, JIRA, Freshservice, or Zendesk. Strong problem-solving skills and ability to work under pressure. Excellent communication and documentation skills. Preferred Qualifications (Nice to Have): Microsoft Certifications (MCP, MCSA, or equivalent) ITIL v3/v4 Foundation Certification Exposure to virtualization platforms (VMware, Hyper-V) Basic PowerShell scripting knowledge Experience with cloud platforms like Microsoft Azure or AWS Familiarity with monitoring tools (e.g., SolarWinds, PRTG
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
You are seeking a Senior Auditor specializing in Security Compliance and Governance, with a profound understanding of cyber security, IT systems, applications, and infrastructure. As a Cyber Security Auditor, you are required to possess exceptional problem-solving abilities, meticulous attention to detail, and a comprehensive comprehension of cybersecurity trends. Your primary responsibilities will include evaluating internal IT controls, analyzing operational effectiveness, assessing risk exposure, and formulating remediation strategies. You will be tasked with responding to system or network security breaches, conducting audits, and preparing detailed reports for clients. Moreover, your role will involve hands-on experience in cyber risk management, vendor/3rd party security risk management, compliance assessments, and policy lifecycle. A strong grasp of Linux, Windows, Firewalls, VPN, IDS/IPS, and Security Audits is essential, along with proficiency in ISO27001, PCI-DSS, and other compliance standards. To excel in this role, you must hold a degree in Cyber Security or relevant certifications such as Security+, ISO 27001 LA, or CISA. A minimum of 3 years of experience as an IT Auditor is required, alongside a deep understanding of network security, infrastructure security, and various technical controls. Expertise in Firewalls, VPN, Data Loss Prevention, IDS/IPS, Web-Proxy, and Security Audits is crucial. You should be well-versed in IT audit methodologies and possess the ability to work efficiently under pressure in a dynamic environment. Your analytical mindset, keen attention to detail, and exceptional problem-solving skills will be key assets in fulfilling the responsibilities of this role.,
Posted 1 week ago
5.0 - 15.0 years
0 Lacs
hyderabad, telangana
On-site
Immediate opening for a Network Engineer with 5-15 years of experience, based in Hyderabad. The ideal candidate should have expertise in Cisco and Aruba technologies, specifically in Aruba ClearPass, Aruba Central, Cisco routing and switches, Cisco Wireless, Firewall, DNS, VPN, Proxy, and troubleshooting. The role requires someone with a strong understanding of network infrastructure and the ability to work effectively in a fast-paced environment. The selected candidate will be responsible for managing and maintaining network systems, ensuring their optimal performance and security. This position offers the opportunity to work remotely initially, with the possibility of transitioning to a different work arrangement in the future. If you meet the requirements and are interested in this opportunity, please send your updated profile to gandham.rajesh@valuelabs.com.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
telangana
On-site
You have an exciting opportunity to join as a Network Engineer in the GNOC department of OCI's Physical Networking team. With 3-5 years of experience, you will play a crucial role in managing large data centers at L2 level within a GNOC environment. To excel in this role, you should have prior experience in a large ISP or cloud provider environment. Your expertise with networking vendors such as Juniper, Arista, and Cisco on routers & switches will be essential. Proficiency in Spine leaf, BGP, ISIS, OSPF, and port channel configurations is a must. Your skill set should also include exposure to commodity Ethernet hardware (Broadcom/Mellanox), along with protocol knowledge of BGP, OSPF, IS-IS, TCP, IPv4, IPv6, DNS, DHCP, and MPLS. Familiarity with networking protocols like TCP/IP, VPN, DNS, DHCP, and SSL will be advantageous. It would be beneficial if you have experience in Automation tools like Python, Puppet, and/or Ansible, as well as familiarity with the Jira tool. Your responsibilities will involve handling incident, change, and service request tasks efficiently. Experience with RCA and RMA processes, as well as contributing to Major incident calls for Sev1 and Sev2 incidents, is highly desired. Strong communication skills, both verbal and written, are essential for effective collaboration within the team. Possessing Cisco and Juniper certifications would be an added advantage for this role. If you are open to working in a 24x7 environment as per business requirements and ready to contribute to the success of the Hyderabad Headcount of 10, then we look forward to receiving your application for this challenging yet rewarding position.,
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Type : Full Time Location : Noida Job Summary: The L2 IT Support Engineer is responsible for handling escalated technical support incidents that cannot be resolved by L1 support. This role involves deeper troubleshooting of hardware, software, network, and server issues, supporting business-critical applications, and ensuring timely resolution of problems. The L2 engineer also collaborates with L3 teams and may contribute to infrastructure maintenance, system upgrades, and process improvements. Key Responsibilities: Handle escalated support requests from L1, ensuring timely resolution within SLAs. Troubleshoot intermediate to complex issues involving desktops, laptops, operating systems, printers, and mobile devices. Administer and support Active Directory, DNS, DHCP, Group Policies, and user account management. Provide support for enterprise applications (e.g., Outlook, Office 365, collaboration tools, antivirus systems). Perform installation, configuration, and maintenance of hardware and software systems. Manage remote and on-site support for end-users across locations. Monitor system performance and assist with proactive maintenance activities. Collaborate with L3 teams for unresolved issues or infrastructure-related tasks. Maintain accurate documentation of issues, solutions, asset inventory, and configurations. Create and maintain technical documentation, SOPs, and knowledge base articles. Assist in software patching, security updates, and compliance activities. Participate in IT projects including migrations, deployments, and audits. Train and mentor L1 support staff when needed. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. 3-5 years of experience in IT support or infrastructure roles. Strong understanding of Windows OS (client and server editions), Office 365, and AD. Good knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, VLANs). Familiarity with endpoint security tools and system backup solutions. Experience with remote desktop tools (RDP, TeamViewer, AnyDesk, etc.). Proficiency with ticketing tools such as ServiceNow, JIRA, Freshservice, or Zendesk. Strong problem-solving skills and ability to work under pressure. Excellent communication and documentation skills. Preferred Qualifications (Nice to Have): Microsoft Certifications (MCP, MCSA, or equivalent) ITIL v3/v4 Foundation Certification Exposure to virtualization platforms (VMware, Hyper-V) Basic PowerShell scripting knowledge Experience with cloud platforms like Microsoft Azure or AWS Familiarity with monitoring tools (e.g., SolarWinds, PRTG)
Posted 1 week ago
0.0 - 5.0 years
0 Lacs
Adambakkam, Chennai, Tamil Nadu
Remote
Role - Desktop Support Manager Job Description: We are looking for enthusiastic and energetic Desktop Support Manager, who supports the planning, implementation, and maintenance of our IT infrastructure. The ideal candidate will possess strong technical knowledge, leadership qualities, and the ability to manage IT operations in Chennai Branch and coordinating with Head Office at Saudi Arabia Responsibilities: Supervise and support daily IT operations. Coordinate the installation, configuration, and troubleshooting of IT systems and services (e.g., FortiGate, Windows Server, Office 365). Monitor and maintain networks, servers, CCTV systems, biometric devices and IT hardware. Oversee asset management, inventory control, and technical documentation. Provide Level 2/3 support and escalate critical issues as needed. Certifications in Azure Administrator Associate ( Microsoft Certified) , CompTIA Network+ / Security+, Cisco CCNA / CCNP, ITIL Foundation are preferred Manage IT-related projects, including vendor coordination and branch site implementations. Assist in developing IT policies, security protocols, and disaster recovery strategies. Train, support, and mentor junior IT support staff. Strong communication, Team handling along with Leadership and problem-solving skills. Qualification: Bachelor’s degree in Information Technology, Computer Science, or a related field. 5 - 7 years of hands-on experience, including 1 - 2 years in a supervisory or managerial role. Proficient in Networking (LAN/WAN, DNS, DHCP, VPN, Firewall), Windows Server and Active Directory, Endpoint protection and data security, Office 365, remote desktop tools, and cloud environments, IT infrastructure setup: Wi-Fi, CCTV, biometrics, etc . Job Types: Full-time, Permanent Pay: From ₹400,000.00 per year Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Paid sick time Provident Fund Shift: Day shift Fixed shift Morning shift Ability to commute/relocate: Adambakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Desktop Support: 5 years (Required) Work Location: In person Application Deadline: 02/08/2025
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
thane, maharashtra
On-site
As a Desktop Support Engineer at ComUnus, you will be responsible for installing, configuring, and maintaining desktop operating systems, software applications, and peripheral devices. Your role will involve managing email backup systems to ensure users" emails are regularly backed up and accessible for recovery when needed. Troubleshooting and resolving issues related to hardware, software, networking, and user accounts will be part of your daily tasks. You will be expected to respond to service desk tickets, phone calls, and emails in a professional and efficient manner. Collaboration with IT teams is essential to ensure seamless system upgrades, patches, and deployments. Additionally, you will assist in setting up and configuring new desktop systems for employees, including imaging and software installation. Providing training and support to end-users on various software applications, hardware, and best practices will be crucial in this role. Regular hardware maintenance, including diagnostics and repairs on desktops and laptops, will also be part of your responsibilities. You will be required to maintain accurate records of issues, resolutions, and system configurations within the IT ticketing system. Ensuring compliance with company security policies by managing user access, permissions, and security settings is a key aspect of the role. You will assist in troubleshooting network connectivity issues, including VPN and Wi-Fi problems. Participation in the creation and maintenance of IT documentation and knowledge base articles is also expected of you. The ideal candidate for this position should have 3-4 years of experience in desktop support. The work location is Pimpri Chinchwad, and candidates from Mumbai are preferred. Immediate joiners are preferred for this role. If you are looking to join a dynamic team and have a passion for providing technical support to end-users, then this position is perfect for you. Apply now and be part of our growing organization at ComUnus.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As an IT Support specialist, you will be responsible for troubleshooting and assembling PCs and laptops. Your experience includes working with DHCP and DNS to ensure seamless network connectivity. Handling network printers and resolving any related issues will be part of your daily tasks. Proficiency in using ticketing tools is essential for tracking and managing user requests effectively. In addition, your role involves configuring Outlook settings and managing email correspondence with US clients. Experience with software like Sophos, VPN, QuickBooks, Fishbowl, and other relevant applications will be beneficial in providing comprehensive IT support solutions. Your ability to adapt to new technologies and effectively communicate technical solutions to end-users is crucial for success in this role.,
Posted 1 week ago
2.0 - 5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Network Engineer – Automation and Data Services Summary We are seeking a detail-oriented and technically proficient individual to join our team as a Services Procurement Resource. This role is critical in ensuring the accuracy, integrity, and validity of network device configuration files. The ideal candidate will be responsible for performing visual inspections of configuration files against a defined source of truth, executing manual configuration deployments on network devices, and collaborating closely with the development team to identify and resolve issues. A foundational understanding of computer networking and comfort working within network device CLI environments is essential. Responsibilities Job Description Conduct thorough visual verification of network configuration files to ensure alignment with provided standards and documentation. Perform manual configuration deployments (“drop tests”) on physical or virtual network devices to validate formatting and operational readiness. Identify, document, and escalate configuration discrepancies or issues to the automation development team using tools such as Jira. Collaborate with developers to troubleshoot and resolve configuration-related problems. Maintain clear and comprehensive documentation of validation procedures, test results, and issue resolutions. Contribute to continuous improvement of validation processes and tools. Collaborate and coordinate between Development team, DVT (Design Verification and Testing) Team and Platform Architects. Qualifications Basic to intermediate understanding of networking concepts, including Carrier Ethernet and MEF standards. Hands-on experience working with network devices via command-line interfaces (CLI). Strong attention to detail and a methodical approach to validation and testing. Excellent written and verbal communication skills, with the ability to clearly document findings and collaborate across teams. Familiarity with Ethernet and IP-based services such as Ethernet Private Line (EPL), Ethernet Virtual Private Line (EVPL), Ethernet LAN (ELAN/ENS), Dedicated Internet Access (DIA), IP-VPN, and Managed Router services is a plus. Experience with issue tracking and project management tools such as Jira is a must. Employees At All Levels Are Expected To Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
navi mumbai, maharashtra
On-site
A Senior Network Specialist is a highly skilled professional responsible for maintaining and improving an organization's network infrastructure to ensure optimal performance, security, and reliability. You are expected to have a deep understanding of networking technologies and the ability to develop and implement strategic solutions to meet the organization's IT needs. Your role will involve playing a critical part in the design, deployment, configuration, and troubleshooting of complex network architectures. In addition to managing day-to-day network operations, you will also be involved in planning the future developments of network systems to align with the organization's technological objectives. This position requires a proactive approach to problem-solving, excellent communication skills, and the ability to manage multiple projects simultaneously. Your responsibilities will include designing and implementing network solutions to meet organizational needs and objectives, monitoring and analyzing network performance to ensure optimal operations and uptime, conducting regular security assessments, collaborating with cross-functional teams to integrate new technologies and solutions, providing guidance and mentorship to junior network staff and other IT personnel, developing and maintaining comprehensive network documentation, performing routine network maintenance and software updates, troubleshooting and resolving complex network issues, participating in disaster recovery planning, recommending advancements and upgrades to current network infrastructure, managing vendor relationships, and ensuring compliance with industry standards and regulations in network management. To qualify for this role, a Bachelor's degree in Computer Science, Information Technology, or a related field is preferred along with 5+ years of experience in network administration or infrastructure development roles. You should possess strong knowledge of networking technologies such as LAN, WAN, and VPN, proficiency with network hardware like routers, switches, and firewalls, experience with network monitoring tools and diagnostic utilities, the ability to work independently with minimal supervision and within a team environment, exceptional analytical thinking and problem-solving skills with attention to detail. This is a mid-level position with a full-time work type based in Maharashtra, India. The company, Talentmate, operates in the Recruitment & Staffing sector. For more information, you can visit their website at https://www.talentmate.com. The job function is Information Technology (IT). In summary, as a Senior Network Specialist at Talentmate, you will be instrumental in ensuring the organization's network infrastructure is secure, reliable, and performing optimally. Your role will involve a wide range of responsibilities related to network design, maintenance, troubleshooting, and future planning to meet the organization's IT needs.,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
As a Senior Associate / Manager in the cyber security domain, you will be required to have a B.E / B.Tech/ M.CA/M.Sc (IT/CSE) or equivalent with 6-8 years of experience. Your role will involve utilizing your strong technical background in networking/system administration, security administration & testing, as well as hands-on experience in IT security auditing, vulnerability assessment, and penetration testing. You should possess in-depth knowledge of TCP/IP, Networking technologies, LAN Switching, IP Routing, and WAN protocols. An understanding of Data Center architectures and the three pillars of data center infrastructure is essential. Additionally, you should have experience in Perl, Python, Bash, or C Configuration and Security of Operating Systems such as Windows, HP-UX, Linux, Solaris, AIX, etc. Your responsibilities will include working with major networking and security solutions like Next Gen Firewalls, UTMs, IPSs, AFW, VPN, DDoS, Antivirus, Patch Management, DLP, IAM, SIEM, and SOC management tools. You will need to follow best practices in cyber security and adhere to security standards such as NISPG guidelines, NSCS prescribed security audit guidelines, CERT-In guidelines, and more. Furthermore, you should be proficient in security testing techniques like threat modeling, vulnerability scanning, penetration testing, social engineering, wireless penetration testing, and password cracking. Experience in utilizing commercial network and application Security tools and open-source tools is required. Possessing certifications like CEH, GPEN, OSCP, CISSP, CISA, CISM, or equivalent will be an added advantage. Strong leadership, communication skills, and the ability to write quality reports are essential for this role. In your role, you will define the scope of security audit, assess assets, analyze and test client IT environments, perform Internet penetration testing, network architecture reviews, and other security testing tasks. You will provide remediation recommendations and suggestions to enhance the security of IT infrastructure. Collaboration with clients and internal teams to meet client expectations and ensure compliance with high-quality standards will also be part of your responsibilities. This is a full-time position located in Hyderabad.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Level 2 Network Engineer, you will provide Junior (Level 2) operations engineering expertise to a large, complex enterprise LAN and WAN client in a predominantly Cisco networking environment. Your responsibilities will include reviewing scripting, planning, and executing network Change Management processes, as well as investigating network issues/incidents and resolving them within stated SLA parameters. You will collaborate with Incident, Problem, and Change Management teams, providing Root Cause Analysis (RCA) to the operations team and customers upon request. Your role will also involve offering technical leadership for Incidents and Changes, working on network drawings using Visio, and collaborating with other application teams. A good understanding of BGP/EIRGP routing, NAT/PAT, VPN, and firewall technologies will be essential for this position. To qualify for this role, you should have a 4-year Bachelor's Degree or equivalent experience in Computer Science, Information Systems, or Engineering. Alternatively, three years of College or Technical School resulting in an Associate's Degree or equivalent will be considered. Required certifications include CCNA Enterprise Route/Switch, with additional desirable certifications such as Cisco SDWAN Specialization and Palo Alto Certification. Ideal candidates will have previous network operations experience and expertise in predominantly Cisco LAN and WAN environments within large, complex enterprise settings. Experience in implementing/managing WAN circuits (T1, Ethernet, MPLS, etc.), utilizing network analysis tools, and managing EIGRP/BGP routing protocols will be crucial. Proficiency in VLAN technology in an enterprise environment is also desirable. Key skills required for this role include clear communication, time management, self-management, independent work skills, and presentation skills. In-depth operational knowledge of Routing Protocols like EIGRP & BGP is essential, with exposure to platforms such as SDWAN, F5 LTM/GTM, and Cisco ASA/Palo Alto with virtual firewall contexts. If you are a proactive and technically adept individual with a passion for complex networking environments, this role offers an exciting opportunity to contribute your expertise and leadership skills to a dynamic team.,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
maharashtra
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As part of our EY Cyber Security team, you shall be responsible for defining, solutioning, integrating, and implementing innovative solutions which will enhance our service delivery quality, as well as help us strategically elevate technology-driven transformation for our clients. You'll also help to create a positive learning culture, coach and counsel junior team members, and help them to develop. We're looking for an Infrastructure Security professional with a solution mindset and hands-on security engineering expertise in network security concepts, risk and controls concepts, and architecture design. This is a fantastic opportunity to be part of a leading firm while being instrumental in the rollout of next-generation market-relevant solutions. Your key responsibilities include: - Designing, building, testing, and implementing network security systems within an organization's IT network, both On-Prem and Cloud. - Staying up to date with the latest security standards, systems, and authentication protocols, as well as best practice security products. - Identifying requirements, designing documents, and implementing technical solutions for scalable and resilient network architecture. - Experience in planning, designing, deploying, configuring, integrating, and managing network protection controls including Next-gen firewalls (Palo Alto, Checkpoint, Fortinet), SDN Security, DDoS Protection, IPS, VPN, Wireless security, NAC, and network authentication solutions. - Planning, designing, deploying, configuring, integrating, and managing WAF, proxy/Zscaler solutions. - Planning, designing, deploying, configuring, integrating, and managing platform protection controls including virtualization protection solutions on Hypervisors and thin clients security solutions. - Demonstrating a good understanding of security concepts and technologies including TCP/IP, LDAP, DHCP, DNS, web filtering, etc. - Being well-versed in network documentation that includes network drawings, text descriptions, equipment configurations, designing HLDs, and LLDs. Skills and attributes for success: - Serving as a highly technical security expert to bring security transformation to both new and legacy infrastructure. - Having a deep technical understanding of architecture and solutioning of infrastructure security components. - Demonstrating a deep knowledge of services and service delivery approach and methodology for infrastructure security. - Building and maintaining trusted relationships with key internal and external stakeholders. - Being willing to travel and flex work timings as required. - Ability to change and adapt in a hyper-growth environment. - Being a self-starter and strategic thinker. - Driving C-suite/senior leadership level meetings and discussions. - Demonstrating excellent oral and written communication skills and executive presence that enable effective engagement with senior stakeholders. - Ability to work independently and communicate technical and security-related issues to client/business stakeholders. - Leveraging creative thinking and problem-solving skills, individual initiative, and utilizing various tools including Office 365, MS Office (Word, Excel, Access, PowerPoint), and Google Docs. - Communicating in an organized and knowledgeable manner in written and verbal formats. - Making fact-based decisions about risk that optimize the trade-off between risk mitigation and business performance. - Having good presentation, project management, facilitation, and delivery skills, as well as strong analytical and problem-solving capabilities. - Ability to create domain-specific training content and deliver training effectively. - Developing/Implementing automation solutions and capabilities aligned to client business, technology, and threat posture. - Tracking developments and changes in the digital business and threat environments to ensure they're adequately addressed in clients" security strategy plans and architecture artifacts. To qualify for the role, you must have: - 6+ years of experience in Information Technology experience, with specialization in Cyber Security roles. - Professional-level knowledge in Security Engineering & Architecture assessments. - Strong hands-on experience in firewalls, VPNs, NAC, SDWAN, WAF, Proxy, EDR/XDR, etc. - Expert-level experience with deployment, maintenance, and operations of major network security Devices. - Zero Trust Design knowledge. - Cloud Security Architecture experience. - Entrepreneurial approach to solving security problems with consultative skills. Ideally, you'll also have: - Good soft skills i.e., verbal & written communication, technical document writing, etc. - Strong project management, negotiation, and interpersonal skills. - Prior experience working in Advisory or Technology Consulting industry. - Customer orientation skills. - Certifications like CCNA, CISSP, CCIE, or Vendor-specific certifications (Zscaler, Palo Alto, Cisco, etc). EY offers: - Support, coaching, and feedback from engaging colleagues. - Opportunities to develop new skills and progress your career. - Freedom and flexibility to handle your role in a way that's right for you. EY is dedicated to building a better working world, creating long-term value for clients, people, and society, and building trust in the capital markets. EY teams provide trust through assurance and help clients grow, transform, and operate across various services.,
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Mumbai
Work from Office
2.) Job Summary: As an IT Support Engineer, you will be supporting IT operations, ensuring system security, and optimizing technology usage across the organization. You will handle technical troubleshooting, audits, training, and asset management while collaborating with various teams to enhance IT processes. 3.) Key Responsibilities: Technical Support: Respond to client IT issues via email, phone. Diagnose and resolve hardware, software, and network issues efficiently. Provide remote and onsite support as required. Client Relationship Management: Maintain clear and professional communication with clients to understand their IT needs. Collaboration and Reporting: Work with internal teams to ensure timely issue resolution. Provide regular status updates and reports to clients and internal team. Stay updated with the latest IT trends and recommend tools and technologies to improve efficiency. Asset Management: Maintain an up-to-date inventory of all company devices, including hardware, software, and licenses. Audits and Compliance: Coordinate and handle internal Vulnerability Assessment and Penetration Testing and Source Code Reviews with other internal audits. Ensure compliance with IT security and operational standards. Documentation and Reporting: Document technical processes, resolutions, and standard operating procedures. Prepare regular reports on IT operations, incident resolutions, and audit findings. 4.) Required Qualifications: Education: Any Bachelors degree. Technical Skills: Proficiency in troubleshooting Windows and Linux systems. Understanding of networking concepts (e.g., LAN/WAN, TCP/IP, VPN, DNS). Familiarity with IT security practices, including VAPT, SCR, and incident management. Knowledge of asset management tools and remote support solutions. Experience: 0-2 years. Soft Skills: Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Ability to manage multiple priorities. Customer-centric mindset with a proactive approach to issue resolution.
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
You will be part of the D&A Operations team at London Stock Exchange Group, providing a range of customer and operational services. Your primary responsibilities will include technical onboarding, software certification, and client support. As a member of the Post Trade Onboarding team, you will focus on certifying and onboarding clients on the transactions platform across various asset classes. Collaboration with Sales, Account Management, Professional Services, Product Development, and Support teams will be key in understanding bespoke business workflows and translating them into software solutions. Your role will involve significant external communication with clients" tech teams and their technology vendors. Additionally, you will contribute to strategic projects such as the rollout of new platform functionalities, system improvements, and regulatory changes. Your day-to-day tasks will revolve around building client trading environments, creating internal and external user profiles, configuring trading/clearing accounts, enabling broker trading connections, and integrating complex clearing solutions. You will coordinate certification calls with clients to ensure successful onboarding and integration, create integration and production environments, and support pre-sales teams with demonstrations and architectural advice. Key responsibilities include integrating with brokers and clients, facilitating connections, onboarding new clients, liaising with internal and external stakeholders for integration requirements, troubleshooting production issues, and collaborating with various teams within the organization. You should possess strong communication skills, be a team player capable of working in a fast-paced environment, and have experience in client-focused settings with a focus on detailed processes and workflows. To excel in this role, you should have at least 2 years of relevant experience and be proficient in a programming language (C, C++, Java), Unix, SQL/Database management, and FIX Protocol/onboarding and certification. Knowledge of OMS/EMS products and electronic trading domains is desirable. Additionally, familiarity with scripting languages, networking protocols, Futures, options asset classes, and a quick learning ability with attention to detail will be advantageous. London Stock Exchange Group is committed to driving financial stability, empowering economies, and fostering sustainable growth. If you join our diverse workforce of 25,000 professionals across 65 countries, you will have the opportunity to contribute to our collaborative and creative culture, where new ideas are encouraged, and sustainability is a core focus. Your individuality will be valued, and you will play a vital role in reshaping the financial ecosystem to support sustainable economic growth. As part of LSEG, you will have access to tailored benefits such as healthcare, retirement planning, paid volunteering days, and wellbeing initiatives. We are dedicated to creating an inclusive economic opportunity and accelerating the transition to a net-zero future. Your contribution to our mission will be vital in achieving these goals. Please review the privacy notice provided by London Stock Exchange Group to understand how your personal information may be used and your rights as a data subject. If you are applying as a Recruitment Agency Partner, it is important to ensure that candidates are aware of this privacy notice.,
Posted 1 week ago
5.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Job Summary We are seeking a detail-oriented and proactive IT Infrastructure Support Specialist to manage and maintain our organization’s IT hardware and software infrastructure. This role involves overseeing hardware and software inventory, managing enterprise-level antivirus installations, handling user account management, VPN configurations, and ensuring the smooth operation of IT assets and systems. Key Responsibilities Hardware & Software Inventory Management Maintain accurate records of all IT hardware and software assets. Track procurement, deployment, maintenance, and disposal of equipment. Conduct regular audits to ensure inventory compliance and availability. Subscription & License Management Monitor and renew software subscriptions and licenses. Ensure license compliance across all systems and users. Enterprise Antivirus Management Deploy, configure, and monitor antivirus solutions at an enterprise level. Respond to and mitigate security threats and malware alerts. Ensure systems are updated and protected against vulnerabilities. User Account Management Create, modify, and deactivate user accounts in Active Directory, email, and other enterprise systems. Enforce role-based access and security protocols. VPN and Remote Access Setup Configure and troubleshoot VPN solutions for secure remote access. Support users in accessing systems remotely with minimal downtime. System Support & Troubleshooting Provide Tier 1 and Tier 2 support for infrastructure-related issues. Assist in system updates, patching, and scheduled maintenance activities. Documentation & Compliance Maintain comprehensive documentation of systems, configurations, and support procedures. Ensure adherence to company policies, ITIL best practices, and compliance standards. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field. 2–5 years of experience in IT support or infrastructure administration. Proficiency in Windows OS, Active Directory, Microsoft 365, and remote desktop tools. Hands-on experience with antivirus platforms (e.g., Symantec, CrowdStrike, etc.). Familiarity with VPN tools (e.g., Cisco AnyConnect, Fortinet, or similar). Strong problem-solving and communication skills. Preferred Skills ITIL Foundation certification or equivalent. Experience with asset management software. Exposure to enterprise security protocols and tools.
Posted 1 week ago
5.0 years
0 Lacs
Mulshi, Maharashtra, India
Remote
Area(s) of responsibility Service Desk Specialist 5-8 Years 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/laptop hardware and software issues, that can be worked upon remotely. OS/ Office/ basic system application/Anti-Virus client support. Outlook, browser, Printer/scanner installation, configuration and troubleshooting on client system. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Additional Installed, modified, and made minor repairs to computer hardware and software systems. Understood VPN configuration and mobile device security protocols to ensure data protection. Fielded support calls, chat, email, and other communication from users with inquiries regarding software programming, connectivity, Password Resets, Outlook issue, printing, and similar concerns. Consulted with users to determine steps and procedures taken to identify and resolve the problem. Managed user accounts, groups, and permissions within Active Directory to ensure secure access and efficient operations. Performed on-site IT support tasks like hardware repairs, equipment installation, and cabling Applied knowledge of computer software, hardware, and procedures to solve problems. ++ Sound Knowledge of AD, O365, MS-Office, Software hardware Installation, basic Network Support. Strong technical Background with Excellent Communication Skills.
Posted 1 week ago
2.0 - 5.0 years
4 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Innovatia Technical Services Inc (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services With over 300 professional experts across the globe, we service some of the worldsmost successful Fortune 500 and Fortune 1000 companies, Responsibilities Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process Follow-up/ update ticket for every call to ensure timely closure Call ownership, drive to resolution and communication with customer Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey Telephonic support to End Users and co-ordination with Vendors, Client Problem Management team and other Towers Proactive monitoring & Perform documented Escalation process Troubleshooting on Application Support (Off Shelf or Customized) MFDs Troubleshooting on Printers & Troubleshooting on VPN software and Collaboration tools Troubleshooting on Password Reset tools and Remote-Control tools Troubleshooting of MS Windows & Office, Desktops, Laptops, iPad Peripherals and Networking Troubleshooting Application and Workplace IT & Communications & Collaboration Support (including IP Telephony) Interaction with internal and external stakeholders Keep Users regularly updated with Alerts advising of any new or changed information Be willing to take on additional responsibilities and learning opportunities as they come up ?Qualifications Windows & Macintosh Operating systems Troubleshooting Experience with Active Directory, Azure, Office365, VPN, MFA, RDP Experience with remote tools LMI and BeyondTrust Experience with ServiceNow Hands on experience in troubleshooting Printers and Multi-Function Devices (MFD) 3 + years of technical support experience with an IT Service Desk or Application Support Excellent customer management and service skills; interpersonal skills; analytical and problem-solving skills Excellent written, oral and verbal communication skills in English Benefits at Innovatia Comprehensive Health Insurance policy Employee Wellness Program with focus on mental health Robust reward and recognition programs Company incentive programs offered Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off Ample growth and learning opportunities Remote work opportunities Focus on work/life balance Immigration Program supporting immigration to Canada for eligible employees We thank all candidates for their interest, however, only those selected for an interview will be contacted, Innovatia is an equal opportunity employer, Show
Posted 1 week ago
2.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Innovatia Technical Services Inc (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services With over 300 professional experts across the globe, we service some of the worldsmost successful Fortune 500 and Fortune 1000 companies, Responsibilities Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process Follow-up/ update ticket for every call to ensure timely closure Call ownership, drive to resolution and communication with customer Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey Telephonic support to End Users and co-ordination with Vendors, Client Problem Management team and other Towers Proactive monitoring & Perform documented Escalation process Troubleshooting on Application Support (Off Shelf or Customized) MFDs Troubleshooting on Printers & Troubleshooting on VPN software and Collaboration tools Troubleshooting on Password Reset tools and Remote-Control tools Troubleshooting of MS Windows & Office, Desktops, Laptops, iPad Peripherals and Networking Troubleshooting Application and Workplace IT & Communications & Collaboration Support (including IP Telephony) Interaction with internal and external stakeholders Keep Users regularly updated with Alerts advising of any new or changed information Be willing to take on additional responsibilities and learning opportunities as they come up Qualifications Windows & Macintosh Operating systems Troubleshooting Experience with Active Directory, Azure, Office365, VPN, MFA, RDP Experience with remote tools LMI and BeyondTrust Experience with ServiceNow Hands on experience in troubleshooting Printers and Multi-Function Devices (MFD) 3 + years of technical support experience with an IT Service Desk or Application Support Excellent customer management and service skills; interpersonal skills; analytical and problem-solving skills Excellent written, oral and verbal communication skills in English Benefits at Innovatia Comprehensive Health Insurance policy Employee Wellness Program with focus on mental health Robust reward and recognition programs Company incentive programs offered Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off Ample growth and learning opportunities Remote work opportunities Focus on work/life balance Immigration Program supporting immigration to Canada for eligible employees We thank all candidates for their interest, however, only those selected for an interview will be contacted, Innovatia is an equal opportunity employer, Show
Posted 1 week ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Team: The Voice Client team plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. We are dedicated to providing seamless connectivity, crystal-clear audio, and superior reliability to enhance customer engagement. Our work directly influences the experience of millions of users globally, making voice communication smarter, faster, and more resilient. About the Role: We are seeking a Senior Telecom Engineer to who will play a vital role in delivering high-quality voice call capabilities for advanced call and contact center solutions. In this position, you will serve as the technical expert responsible for designing, deploying, and maintaining our clients’ global voice infrastructure. The ideal candidate will have deep expertise in VoIP/SIP technologies, telecom carrier connectivity, and Ribbon (Sonus) SBCs, along with strong hands-on experience in troubleshooting complex network issues.our work will directly impact the experience of millions of users worldwide, making voice communication smarter, faster, and more resilient. Responsibilities: Collaborate with customer telecom and IT teams to deploy customized solutions and troubleshoot issues. Build and maintain SIP Trunk connectivity with customers and carriers, including interop sessions and activations. Provide operational support for the telecom network, analyze incidents, and implement preventive measures. Serve as an escalation point for critical alerts from SBCs and deliver root-cause analyses for outages. Manage telecom service providers and vendors, and oversee hardware/software deployments and new service rollouts. Develop testing plans, create technical documentation, and maintain SOPs for recurring tasks. Mentor junior engineers in troubleshooting and managing complex service issues. Understand product capabilities, limitations, and contribute to continuous improvements. Qualifications 5+ years of telecom engineer experience with VoIP/SIP voice applications. Strong knowledge of voice/data communications (SIP, TCP/IP, MPLS), VoIP protocols (H.248, G.711, G.729, WebRTC), and security (TLS, IPSEC, ACLs). High level knowledge of VoIP principles, protocols and CODECs such as H.248, SIP, G.711, G.729, WebRTC, MPLS, VPN, UDP, RTP, MTP etc. Experience with international routing (ITFS, iDID) and telephony design for high availability (99.99% SLA). Hands-on experience with Softswitches, SBCs (Sonus/Ribbon, AudioCodes), SIP proxies, and media servers (AudioCodes IPM-6310, FreeSWITCH). Skilled in Wireshark, Empirix, and RTP stream analysis (MOS, Jitter, Latency, Packet Loss). Ability to design, troubleshoot, and maintain complex global voice networks. Strong organizational skills and experience implementing telecom architecture changes in lab and production. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Team: The Voice Client team plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. We are dedicated to providing seamless connectivity, crystal-clear audio, and superior reliability to enhance customer engagement. Our work directly influences the experience of millions of users globally, making voice communication smarter, faster, and more resilient. About the Role: We are seeking a Senior Telecom Engineer to who will play a vital role in delivering high-quality voice call capabilities for advanced call and contact center solutions. In this position, you will serve as the technical expert responsible for designing, deploying, and maintaining our clients’ global voice infrastructure. The ideal candidate will have deep expertise in VoIP/SIP technologies, telecom carrier connectivity, and Ribbon (Sonus) SBCs, along with strong hands-on experience in troubleshooting complex network issues.our work will directly impact the experience of millions of users worldwide, making voice communication smarter, faster, and more resilient. Responsibilities: Collaborate with customer telecom and IT teams to deploy customized solutions and troubleshoot issues. Build and maintain SIP Trunk connectivity with customers and carriers, including interop sessions and activations. Provide operational support for the telecom network, analyze incidents, and implement preventive measures. Serve as an escalation point for critical alerts from SBCs and deliver root-cause analyses for outages. Manage telecom service providers and vendors, and oversee hardware/software deployments and new service rollouts. Develop testing plans, create technical documentation, and maintain SOPs for recurring tasks. Mentor junior engineers in troubleshooting and managing complex service issues. Understand product capabilities, limitations, and contribute to continuous improvements. Qualifications 5+ years of telecom engineer experience with VoIP/SIP voice applications. Strong knowledge of voice/data communications (SIP, TCP/IP, MPLS), VoIP protocols (H.248, G.711, G.729, WebRTC), and security (TLS, IPSEC, ACLs). High level knowledge of VoIP principles, protocols and CODECs such as H.248, SIP, G.711, G.729, WebRTC, MPLS, VPN, UDP, RTP, MTP etc. Experience with international routing (ITFS, iDID) and telephony design for high availability (99.99% SLA). Hands-on experience with Softswitches, SBCs (Sonus/Ribbon, AudioCodes), SIP proxies, and media servers (AudioCodes IPM-6310, FreeSWITCH). Skilled in Wireshark, Empirix, and RTP stream analysis (MOS, Jitter, Latency, Packet Loss). Ability to design, troubleshoot, and maintain complex global voice networks. Strong organizational skills and experience implementing telecom architecture changes in lab and production. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
Mumbai, Pune, Bengaluru
Work from Office
Job Overview: The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service Management technical delivery in one or more of the following areas, we want to hear from you. Your Life at Atos: Youll be responsible for providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow), process gaps (ITSM/ITIL) and cultural challenges (people). What will make you successful/or Your X Factor: Primary focus area: ServiceNowITOM/CMDB Other focus areas: ITSM Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements. Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to needs versus wants. Working with the Client this requires thought leadership in transforming solutionised requirements to true business outcomes. Proven hands-on technical delivery (including development, testing and implementation) of cost-effective ServiceNow solutions using a number of technical skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID,etc) Shift Timing: 6:30 PM 3:30 AM IST Location: Pune / Mumbai / Bangalore / Chennai YourExpertise : Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics, and key performance indicators Must have solid understanding and experience in usingseveralweb technologies such as HTML, CSS, XML, JavaScript/AJAX and developing integrations with the ServiceNow platform using web services, SOAP, email, MID, plugins Knowledge of technical components such as LDAP, VPN, SSL and other such technologies. Has proven leadership experience in managing small teams and projects Ability to produce documentation on various levels including technical and customer facing Our Offering: Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits
Posted 1 week ago
4.0 - 9.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Role Overview: Job Description Summary Trellix is looking for a highly skilled and motivated Software Development Engineer in Test (SDET) to join our engineering team. As an SDET, you will play a crucial role in ensuring the quality and reliability of our software products. Your primary responsibility will be to improve software quality by identifying, facilitating, and addressing issues early in the development lifecycle. Job Description About the Role: Develop, and execute integration tests to ensure seamless interaction between various components of our cybersecurity solutions. Develop, and execute manual and automated security test plans for our cybersecurity solutions. Utilize strong AWS knowledge to manage and test applications in cloud environments, ensuring high availability and security. Apply deep networking skills to validate network configurations, security protocols, and data integrity. Develop and execute comprehensive API test plans to verify the functionality, reliability, and performance of our API endpoints. Design and implement robust automation frameworks to streamline testing processes and improve efficiency. Identify, document, and track software defects, ensuring timely resolution and quality improvements. Work closely with developers, product managers, and other QA team members to understand requirements, design test plans, and deliver high-quality products. Stay updated with the latest industry trends, tools, and best practices to continuously improve testing methodologies. About You : Minimum of 4+years of experience in QA engineering, with a focus on integration testing and automation. Proven experience working with AWS services, including EC2, S3, RDS, and Lambda. Good understanding of network protocols, firewalls, VPNs, and security configurations. Hands-on experience with API testing tools such as Postman, SoapUI, or similar. Good knowledge of integration testing principles and methodologies Proficiency in automation tools and frameworks such as Selenium, JUnit, TestNG, or similar. Familiarity with DevOps practices and CI/CD pipelines. Knowledge of containerization and orchestration tools like Docker and Kubernetes. Good programming skills in languages such as Java, Python, or similar. Excellent analytical and problem-solving skills. Strong verbal and written communication skills, with the ability to clearly articulate technical concepts. Bachelors degree in computer science, Information Technology, or a related field. Advanced certifications in AWS or networking are a plus.
Posted 1 week ago
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