5357 Vpn Jobs - Page 13

Only Male candidates can apply for this Role. Role Summary: Experienced IT support technician proficient in the installation, configuration, and troubleshooting of desktops, laptops, and software, including Windows. Skilled in patch management and the maintenance of network and local printers. Capable of VPN configuration and troubleshooting, with basic server support knowledge. Provides efficient remote support services. Key Responsibilities: Installation and configuration of desktops, laptops, and peripherals. Troubleshooting hardware issues. Software and Windows installations and configurations. Patch installations. Installation and maintenance of other computer peripherals, such as network and local printers. VPN configuration and troubleshooting. Basic server support. Qualification: 1+ years of experience in IT Good Knowledge of Hardware Bachelor’s/Masters’ degree in Computer Science or a related field. Apply now- Interested candidates can call or drop their resume at- 8727909176 Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Education: Bachelor's (Required) Experience: Computer hardware: 1 year (Required) Location: Ludhiana, Punjab (Required) Work Location: In person

Level 2 Network Firewall Engineer Job Description: Provide Junior (Level 2) operations engineering expertise to large, complex enterprise LAN and WAN client in predominantly Cisco networking environment. Review scripting, planning and execution of network Change Management process Investigate network issues / incidents and bring to resolution within stated SLA parameters Working with Incident, Problem, and Change Management Provide Root Cause Analysis (RCA) to operations team and customers upon request Provide technical leadership (both verbal and written) for Incident and Change Able to work on network drawings with Visio Work and collaborate with other app teams Good understanding of BGP / EIRGP routing, NAT/PAT, VPN, and firewall technologies Education: 4-year Bachelor's Degree or equivalent experience, preferably in Computer Science, Information Systems or Engineering (or) Three years of College or Technical School resulting in an Associate’s Degree or equivalent Accreditation / Certification / Licenses: Required Certifications or equivalent experience: CCNA Enterprise Route/Switch Additional desirable certifications / equivalent experience: Cisco SDWAN Specialization Palo Alto Certification Previous Job Experience: Network operations experience and expertise in a variety of predominantly Cisco LAN and WAN in large, complex, enterprise environment Experience implementing/managing WAN circuits (T1, Ethernet, MPLS, etc.) Experience using network analysis, management, and performance monitoring tools to plan for growth, diagnose problems and determine source Working on comprehensive projects in complex networking environment Experience implementing/managing EIGRP/BGP routing protocols in an enterprise network environment Experience implementing VLAN technology in an enterprise environment Special Knowledge / Skills / Abilities: Clear communication skills Time Management / Self-Management Independent Work Skills Presentation skills In-depth Routing Protocols experience and operational knowledge: EIGRP & BGP Interested can share resume: hemamalini.dhanasekaran@cbts.com Work Location : Chennai

Job Title : IT Networking Executive / Manager Location : Indore Experience : 1–5 years Job Summary : We are hiring an IT Networking Executive/Manager to manage and maintain our company’s IT network infrastructure. The role involves installing and troubleshooting network devices, ensuring connectivity, securing systems, and supporting day-to-day IT operations. Key Responsibilities : Setup and maintain LAN/WAN, routers, switches, and firewalls Monitor network performance and resolve issues Configure and manage VPNs and network security Handle system backups and patch management Coordinate with vendors and internal teams Requirements : Strong knowledge of networking concepts and hardware Experience with firewalls, VPN, DNS, DHCP Relevant certifications (CCNA, Network+, etc.) preferred Good problem-solving and communication skills

Job Overview: We are seeking experienced Network Engineers / Data Centre Engineers to deliver L3/L4 level support for complex networking environments both remotely and on-site. Candidates must have a solid background in network infrastructure, strong troubleshooting skills, and hands-on experience with a wide range of technologies including AWS, Cisco, and Palo Alto. Key Responsibilities: Provide Level 3 and 4 network support . Troubleshoot and resolve complex network issues in real-time, both remotely and on-site Deploy and maintain network devices and services in enterprise and cloud environments Perform routine maintenance, upgrades, and patches on network hardware and software Collaborate with cross-functional teams including cloud, security, and systems engineers Document network configurations, troubleshooting steps, and resolution protocols Ensure high availability and optimal performance of network services Technical Requirements:Cloud Networking (AWS): Hands-on experience with AWS networking services including: VPCs , Subnets , Route Tables Load Balancers (ALB/ELB/NLB) Gateways (Internet/NAT/VPN) Cross-connects , Direct Connect links Security Groups , Network ACLs Firewall & Security: Strong expertise with Palo Alto firewalls Policy management, traffic inspection, VPN configuration, and troubleshooting Network Infrastructure (Cisco): Cisco CCIE certification is a Must have. Proficiency with Cisco routers, switches, and wireless infrastructure Routing & Switching Protocols: In-depth knowledge of: Spanning Tree Protocol (STP) BGP , RIP , OSPF VLANs, Trunking, Link Aggregation Network Connectivity & Technologies: Familiarity with: Ethernet , WiFi , Fiber Optics (FO) Structured cabling standards and Data Centre practices VPN & WAN Technologies: Expertise in: IPsec , SSL VPN , PPTP , PPPoE MPLS , Site-to-Site and Client VPNs Soft Skills & Additional Requirements: Excellent problem-solving and analytical skills Strong verbal and written communication skills in English (French and/or Spanish is a plus) Ability to work independently and handle high-pressure situations Willingness to travel locally for on-site support as required Job Type: Full-time Pay: ₹450,000.00 - ₹750,000.00 per year Application Question(s): What is your Current CTC? What is your expected CTC? Experience: Network engineering: 5 years (Required) License/Certification: CCIE (Required) Location: Mohali, Punjab (Required) Work Location: In person Application Deadline: 01/08/2025

Job Description: System Administrator Overview Seeking a skilled System Administrator to join our IT team. The ideal candidate will have experience in system hardware and network troubleshooting, Active Directory, IIS server configurations, SQL server administration, and Google Workspace operations. The role ensures the stability and efficiency of inhouse information systems. Key Responsibilities: Troubleshooting: Diagnose and resolve hardware, network, and software issues. Active Directory: Manage user accounts, group policies, and organizational units. Linux Management: Use command line for system monitoring and maintenance. IIS & SQL Servers: Configure, manage, and troubleshoot IIS and SQL servers; handle SSL certificates and database tasks and backup. Manage VPN servers and TFS project collections. Microsoft Office & GIT: Troubleshoot Office products; manage GIT repositories. Google Workspace: Administer applications and manage user accounts and security settings. DNS/DHCP: Configure and manage settings; troubleshoot network protocols. Task Execution: Prioritize tasks under pressure; maintain clear documentation. Team Collaboration: Work collaboratively; support team members. Key Skills: Strong troubleshooting skills in hardware, software, and networks. Proficiency in Active Directory, Windows Server, VPN, TFS, and GIT. Basic Linux command line knowledge. Experience with IIS, SQL server, Microsoft Office, and Google Workspace. Understanding of DNS, DHCP, and network protocols. Strong problemsolving, interpersonal, and communication skills. Relevant certifications (e.g., Microsoft Certified, CompTIA Network+). Experience with virtualization (e.g., HyperV) and scripting languages (e.g., PowerShell, Bash). Familiarity with cloud platforms (e.g., AWS, Azure). Qualifications: Bachelors degree in Computer Science, IT, or related field, or equivalent experience. Minimum of 3 to 5 years as a System Administrator.

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: We are looking for a Network Security Engineer with deep Zscaler expertise and a well- rounded background in cloud and enterprise networking. This role centers on the deployment, administration, and optimization of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), while also supporting broader network security initiatives, including Cisco Meraki infrastructure and AWS cloud networking. The ideal candidate is a hands-on engineer with strong security instincts, a problem-solving mindset, and experience managing both on-prem and cloud-based networking environments. WHAT YOU'LL DO: Lead the design, deployment, and optimization of Zscaler ZIA and ZPA across the enterprise. Manage Zscaler policies, including SSL inspection, URL filtering, access control, and zero trust configuration. Serve as the subject matter expert for Zscaler, owning integrations, troubleshooting, and escalations. Configure and support Cisco Meraki networking hardware, including firewalls, switches, and wireless infrastructure. Architect and manage AWS networking, including VPC design, Transit Gateway, NACLs, Security Groups, and routing. Develop and implement network segmentation and secure access strategies using both cloud and on-prem tools. Create and maintain detailed network documentation, runbooks, and security standards. Automate and streamline network management tasks using IaC tools or scripting (e.g., Python, Terraform). Collaborate with security, cloud, and infrastructure teams to enforce zero trust architecture and data protection standards. Monitor, analyze, and respond to network threats, alerts, and performance issues. Evaluate and implement new tools or services to enhance network security and visibility. WHAT YOU'LL NEED: 5+ years of experience in network engineering or security roles, with at least 2+ years hands-on with Zscaler platforms (ZIA, ZPA, SIPA). Strong experience configuring and managing Cisco Meraki networking devices in a distributed enterprise environment. Solid understanding of AWS networking principles and services (e.g., VPCs, Route 53, Direct Connect). Proficiency in network security concepts, including VPN, DNS security, zero trust, and endpoint integration. Experience working with firewall policies, network segmentation, and cloud security architecture. Familiarity with network troubleshooting tools (e.g., Wireshark, packet capture, logging platforms). Scripting experience for automation and orchestration is a plus (e.g., Python, Bash, Terraform). Excellent communication and collaboration skills; ability to work cross-functionally. Capable of leading projects, documenting processes, and mentoring junior team members. Certifications (Preferred but not required): Zscaler Certified Cloud Professional (ZCCP-IA / ZCCP-PA) Cisco Meraki CMNA or other Cisco certifications AWS Certified Advanced Networking – Specialty Certified Information Systems Security Professional (CISSP) or equivalent WHAT'S IN IT FOR YOU? We're looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

The ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your strong technical skills in Linux and Windows environments and IP networking. Responsibilities Maintain, implement, and troubleshoot networks Design and support our network systems and infrastructure Configure and operate routers and switches Monitor network performance and make recommendations based on performance analysis Qualifications Bachelor's Degree in Computer Science or related area 3 - 5 years' of experience with network administration in a Linux or Windows environment Knowledge of IP networking fundamentals Network Engineer, Zscaler, ZPA, VPN, Routing , Switch Configuration

Organization Name: [Infinite Computer Solutions] Job Type: Staff Augmentation (12-month contract, extendable) Base Location: HQ / Remote / Hybrid Experience: 5–8 Years Shift Timing: General Shift with on-call availability Prerequisite: Deep expertise in enterprise platforms and RCA practices Range of Year Experience - Min Year: 5 Range of Year Experience - Max Year: 8 years Relevant Experience: 5+ years in system engineering or platform support Role Summary: We are hiring L3 Support Engineers with deep domain expertise to manage critical escalations, lead root cause analysis, and drive platform improvements. You’ll be the final escalation point for enterprise application and infrastructure issues and provide mentorship to lower tiers. Key Responsibilities: Own escalations for applications like SharePoint, Power BI, Project Server, O365, VPN. Drive RCA completion for P1/P2 incidents within 10–25 business days. Support changes, configurations, and enhancements (L2/L3 scope). Lead and contribute to CAB processes, technical audits, and platform reviews. Act as an SME for automation, scripting, and system health monitoring. Create and maintain knowledge base articles and documentation. Collaborate with application teams, DevOps, and vendors. Required Skills & Qualifications: Receive and respond to IT tickets via phone, email, chat, and self-service. Troubleshoot standard hardware/software issues (e.g., password resets, VPN, printers). Log, prioritize, and route incidents in ServiceNow with accurate details. Follow KB articles and troubleshooting scripts to provide first-contact resolution. Ensure SLA targets are met for response time, ticket closure, and escalations. Escalate unresolved issues to L1.5 or L2 with diagnostics included. Maintain high customer satisfaction and professionalism. Handle escalations from L1 – advanced OS/software/hardware/network troubleshooting. Support desktops, laptops, mobile devices (iOS/Android), printers, and peripherals. Execute IMAC (Installs, Moves, Adds, Changes) and PC refresh activities. Maintain and update asset inventory and ServiceNow records. Coordinate with field support, end users, and application teams. Assist with VPN setup, MFA, BitLocker, and remote access issues. Work closely with TechTrack/NexThink for proactive endpoint management. Bachelor’s in engineering, Computer Science, or equivalent. Advanced knowledge of Microsoft 365 stack, SharePoint (internal/external), AD/Azure AD. Proficient with scripting (PowerShell), automation, CI/CD tooling. Strong troubleshooting of enterprise-level networking, authentication, and integration issues. Experience leading incident response and coordinating resolution efforts. At least 4 years of experience in Patch and Vulnerability Management. Experience working on tools like SCCM, Manage Engine Endpoint Central and inTune. Experience in Windows Security updates as well as Application updates. Experience in SQL (NanoHeal Platform) AI-driven predictive and self-healing automation. Zero-code framework for rapid automation deployment. Real-time visibility, anomaly detection, and root cause analysis. Scalable device management across PCs, tablets, smartphones, and more Good to Have: Familiarity with Jira, CAB governance, and platform monitoring tools. ITIL Intermediate or Microsoft Certified: Enterprise Administrator Expert. Experience with OIDC flows and identity providers (e.g., Keycloak, Azure AD). Qualifications Graduate Range of Year Experience-Min Year 5 Range of Year Experience-Max Year 8

Min 1 Yr Exp Into Technical Support International Voice Skill Active Directory/Troubleshooting/O365/VPN Any Graduate CTC Up to 4LPA+Perks 24*7 US Shift 2 Way Cab 5 Days Working 2 days rotational week off Location E-City, Bangalore HR Payal 9257655181

Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top 15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities. Job Description Job Summary: We are looking for a proactive and technically skilled Desktop Support Engineer to join our IT support team. This is an entry-level position ideal for freshers who are passionate about IT support and eager to grow in a dynamic, 24x5 working environment. You will be responsible for providing first-level support to end users, resolving hardware and software issues, and ensuring seamless IT operations. Key Responsibilities Provide L1 support for desktops, laptops, mobile devices, printers, and other IT equipment. Install, configure, and troubleshoot Windows operating systems and standard applications. Handle basic network configurations including DHCP, DNS, and VPN. Support and troubleshoot issues related to Active Directory, File Servers, and RDP. Monitor and respond to support emails and service tickets daily. Manage and track IT support tickets using the ticketing system. Escalate unresolved issues to higher-level support teams as needed. Maintain accurate documentation of issues, solutions, and processes. Provide remote and on-site support to end users. Participate in shift rotations to support a 24x5 operational model. Qualifications Technical Skills Required: Basic knowledge of Windows OS installation and troubleshooting. Familiarity with DHCP, DNS, VPN, and RDP. Understanding of Active Directory and File Server access management. Basic knowledge of networking hardware such as switches, routers, and firewalls. Ability to troubleshoot hardware issues on desktops, laptops, printers, and mobile devices. Exposure to IT ticketing systems and remote support tools. Soft Skills And Attributes Strong customer service orientation and commitment to high-quality support. Excellent communication and interpersonal skills. Ability to work independently with minimal supervision. Team player with a collaborative mindset. Willingness to work in rotational shifts, including nights, On call duty on weekends, and holidays based on requirements. Preferred Qualifications Diploma or bachelor’s degree in computer science, IT, or a related field. Internship or academic project experience in IT support is desirable. Additional Information OUR COMMITMENT TO YOU AND THE ENVIRONMENT As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,500+ employees - from 94 nationalities, speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Job Overview: As a Systems Engineer at Rocket Software, you are part of a global, fast-paced IT organisation with a primary mission to provide world-class service to Rocketeers, ensuring they can perform at the highest level. This role will focus on proactive management, configuration, and troubleshooting of Microsoft 365 (M365) services across relevant modules to ensure seamless user experiences and optimal performance. The role involves understanding business needs, providing strategic guidance, and facilitating the successful adoption of M365 solutions. Essential Duties and Responsibilities : Serves as a technical expert on M365 applications and services, including Exchange, Teams, SharePoint, and OneDrive. Participate in engineering and configuring technical solutions for M365 services, systems, implementations and upgrades based on business requirements. Collaborating with other System Engineers, architect solutions for M365 services based on business requirements to meet Rocket’s objectives. Continuous Improvement: Stay informed about the latest developments in M365, including updates, new features, strategic application design and security updates while adhering to best practices, advancements, and enhancements. Recommend and implement improvements to optimise the use of M365 services. Participating in the planning and implementation of M365 technologies. Perform system administration activities and tasks for M365 services. Collaborate with both internal and external customers and vendors to resolve technical system issues promptly. Maintain documentation, technical schematics, and configurations to ensure a proper record of system design and recovery purposes. Develop and maintain management information related to the health of M365 services. As a trusted subject matter expert, mentor junior members of the team. Required Qualifications: Three (3) + years of experience supporting hybrid M365 environments with over 4,000 global users. Ability to work independently with minimal supervision, with a proven track record of contributing to complex projects with aggressive timelines. Ability to troubleshoot incidents and conduct system analysis with minimal direction. Skilled in working in M365 Services, including Office365, Exchange, Teams, OneDrive, SharePoint and Copilot. Demonstrable experience in managing Windows 11 technologies, including, but not limited to, AutoPilot, AlwaysOn VPN, BitLocker, mobile device management (MDM), mobile email management (MEM) and mobile application management (MAM). Experience with Microsoft Online Services cloud platforms: M365 (including Azure Active Directory, Azure AD Premium, M365 E3, Entra ID, and Power Platform) as well as different Microsoft licensing models. Strong scripting skills using PowerShell, along with proficiency in developing and troubleshooting PowerApps and Flow. Experience with implementing and managing endpoints using Microsoft Intune, Windows Autopilot, Entra ID for endpoint, and group policy management. Client support and troubleshooting for M365 applications, including Outlook, Office (Word, Excel, PowerPoint, etc.) and Teams. Outstanding written and verbal communication skills; desire and ability to document configurations in support of a larger team. Good interpersonal skills with a strong focus on listening and questioning to derive the best solutions. Ability to present ideas and concepts in a team environment that values data-driven decisions. Strong project management skills and attention to detail, with a customer-focused approach, are critical. Preferred Qualifications: Microsoft 365 Certifications, e.g. MS-700, SC-400, SC-300, MD-102. Jira Service Management Six Sigma Green Belt Education: Degree preferred Information Security: Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Min 2 Yr Exp Into Technical Support International Voice Required Skill- Active Directory/Troubleshooting/O365/VPN Any Graduate CTC - Up to 6 LPA+ Variables 24*7 US Shift 2 Way Cab 5 Days Working Location-E-City, Bangalore Contact- 8769866443( Neha )

Job Title: Senior IT Administrator Location: Hyderabad (Work-from-office) Experience: 7+ years Work Hours: Full-time About the Role: We are seeking a Senior IT Administrator / Infrastructure Manager with 7+ years of experience to manage firewalls, servers, networks (Cisco, Ruckus), and Microsoft 365 (Azure AD, Intune). The role includes overseeing system security, Active Directory, domain/DNS, and end-user support. Strong expertise in IT policies, asset/license management, and vendor coordination is essential. Ideal for a hands-on leader ensuring secure, scalable, and compliant IT operations. Key Responsibilities: Firewall & Security: Configure and manage firewalls (Fortinet/Sophos), enforce internet usage policies, handle antivirus and patch management. System Administration: Administer Windows/Linux servers, implement and manage Active Directory, GPOs, backups, and disaster recovery. Network Management: Design and maintain LAN/WAN infrastructure. Manage Cisco routers, Ruckus access points, VLANs, VPN, and Wi-Fi systems. Implement and troubleshoot Active Directory (AD) across the network. Collaborate with ISPs and vendors; optimize bandwidth and segmentation. Cloud & O365: Administer M365 Tenant Management (Azure AD, Teams, Exchange, Intune), hybrid setup management. Domain & DNS: Handle domain configurations, DNS records, SSL certs (GoDaddy or similar). User Support: Lead IT support/helpdesk using tools like Keka or ServiceNow. Asset & License Mgmt: Maintain hardware/software inventory and license compliance. Policy & Compliance: Define IT policies, ensure security compliance and audit readiness (ISO/ITIL). Vendor & Planning: Drive procurement, vendor coordination, budgeting, and tech evaluations. Qualifications: Bachelor’s in IT, Computer Science, or related field 7+ years of IT experience in infrastructure, systems, and support Expertise in firewalls, M365, Cisco & Ruckus networking, AD, DNS, and virtualization Excellent problem-solving, communication, and team leadership skills

Palo Alto Network Engineer | 7+ Years | Navi Mumbai | Fulltime | Certification mandatory • Certifications PCNSE preferred • Hands on experience in configuring Palo Alto firewalls • Hands on exp in Palo Alto is must • Maintaining access policy for clients on firewall • Create VPN tunnel on the firewalls and troubleshoot VPN related issues • Experience with 3rd party connectivity infrastructure network and security • Installation and configuration knowledge of Cisco Switches Routers Access points Wireless LAN Controllers • Configuring routing protocols such as RIP RIPv2 IGRP EIGRP BGP OSPF • Coordinating with Vendor for Existing New Implementation • Handle Service Restoration Service Request and change requests • Commissioning and decommissioning of Network components • Follow Change Control submission and approval processes • Plan schedule and implement network device software hardware upgrades and migrations in a timely manner and during times that will have the minimum impact on the users • Develop and maintain documentation • High degree of analytical ability and creativity in resolving Network problems • Handson experience in creating updating network drawings using Visio • Willingness and availability to work evening and weekend hours for network infrastructure changes Regards Rahman 8555880499 rahman@nteksol.com

Job Summary: The IT Desktop Support Specialist is responsible for providing technical assistance and support to end-users for hardware, software, and network-related issues. This role exists to ensure the smooth operation of computer systems and to minimize downtime by quickly resolving technical problems. The specialist installs, configures, troubleshoots, and maintains desktops, laptops, peripherals, and other IT equipment. Additionally, they assist in maintaining IT documentation and work closely with other IT team members to support organizational goals. The role is responsible for ensuring IT tickets are worked per the agreed upon SLAs. Strong problem-solving skills, customer service orientation, and a foundational understanding of enterprise IT environments are key to success in this position. There is a requirement to support business users based out of India and in APAC with varying shifts and schedules and thus have the flexibility to support them. Roles and Responsibilities: Provide Technical Support to End-Users Deliver first-line support for hardware, software, and peripheral issues, ensuring prompt and effective resolution to minimize downtime and maintain productivity. Install, Configure, and Maintain IT Equipment Set up desktops, laptops, printers, and other hardware; install and update operating systems and approved software applications according to company standards. Troubleshoot Network and Connectivity Issues Identify and resolve basic network problems related to wired and wireless connections, VPN access, and networked devices in collaboration with the broader IT team. Maintain IT Inventory and Documentation Track IT assets, manage inventory levels, and update records related to hardware, software licenses, and support activities in alignment with internal processes. Support Onboarding and Offboarding Processes Set up user accounts, configure workstations, and ensure appropriate access and security settings for new hires and departing employees, following organizational protocols. Education and Experience Bachelor’s Degree: In Computer Engineering, Information Technology, or a related field. Certifications such as ITIL Foundation, Cisco, CompTIA Certification are preferred. Strong communication and interpersonal skills with a customer-first mindset. Ability to manage multiple tasks and priorities in a fast-paced environment. Ability to maintain detailed records for IT support documentation. Familiarity with Mobile device Management (MDM) tools like Intune or AirWatch for managing iOS and Android devices. Working experience with IT service management frameworks and ticketing systems (e.g. ServiceNow, Jira) is a plus. Associates degree or higher in computer science, information technology, or related field, or equivalent work experience. 3+ year experience in a desktop support or IT help desk role. Skills Proven experience in Desktop Services/technical support. Solid understanding of Windows OS (Windows 10/11), Office 365, and common business applications. Working knowledge of VPN technologies and basic networking concepts (IP, DNS, DHCP). Experience with system imaging, configuration, and software deployment tools (SCCM). Experience with Remote Support Tools like TeamViewer, Remote Desktop or similar technologies. Knowledge of IT security protocols, antivirus software, and data protection best practices. Experience with managing and troubleshooting peripherals like printers, scanners, and docking stations. Strong verbal and written communication skills to effectively interact with users. Ability to handle user issues with patience and professionalism. Analytical skills to diagnose and resolve technical problems efficiently. Capability to prioritize tasks and manage multiple support requests simultaneously. Willingness to learn new technologies and adapt to changing IT environments. Proficiency in maintaining accurate records of support tickets, resolutions, and system configurations

Responsibilities / Technical skills:Strong hands-on experience in Load balancer F5 LTM & APMStrong hands-on experience in Cisco ASA & FTD firewallExperience with technologies and platforms such asVRFs, Nexus 9k, 7K and 5K switches.Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.Participate in problem management processes that have engineering or architectural elements.Participate in network design and strategy forums, set directions, and provide recommendation.Operates data communication systems, including LANs and WANs.Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.Develops and evaluates network performance criteria and measurement methods.Develop network technology road and industry best practices and perform presentations and recommendations to the client base.Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, SwitchingAbility to perform TCP/IP Network traces/packet captures with solid experience interpreting results.High level of confidence and competence communicating on bridges.Solid background in vendor management to drive incident resolution. Experience with monitoring tools and strategies.Routinely mentor junior staff in areas of process, technology, execution, and other areas.Execute and analyze packet captures using Wireshark and other related technologies.Serve as extensions of the leadership team as directed for workload management and routine guidance.Perform or participate in complex maintenance or deployment activities.Create or modify documentation in response to new events and learnings.Routinely provide constructive feedback for improvement opportunities. Assist management with determining suitable training and areas of technical need within the team. Communication skills:Must have excellent communication skills including written, oral and presentation.Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support. Working Experience:10 12 years of Network support experience in a mid to large sized organization. Soft skills:Two or more of the following certifications or higher strongly preferred CCNP or CCIE certificationExcellent communication & interpersonal skills written and oralOwnership and accountabilityClient relationship managementAbility to mentor and motivate.Independent decision makingProblem solving and conflict resolution.

Area(s) of responsibility About Birlasoft Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. About the Job – Service Desk Job Title – Service Desk Location: Pune/Mumbai Educational Background – Any Graduate Key Responsibilities – 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/laptop hardware and software issues, that can be worked upon remotely. OS/ Office/ basic system application/Anti-Virus client support. Outlook, browser, Printer/scanner installation, configuration and troubleshooting on client system. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Additional Installed, modified, and made minor repairs to computer hardware and software systems. Understood VPN configuration and mobile device security protocols to ensure data protection. Fielded support calls, chat, email, and other communication from users with inquiries regarding software programming, connectivity, Password Resets, Outlook issue, printing, and similar concerns. Consulted with users to determine steps and procedures taken to identify and resolve the problem. Managed user accounts, groups, and permissions within Active Directory to ensure secure access and efficient operations. Performed on-site IT support tasks like hardware repairs, equipment installation, and cabling Applied knowledge of computer software, hardware, and procedures to solve problems. ++ Sound Knowledge of AD, O365, MS-Office, Software hardware Installation, basic Network Support.

Area(s) of responsibility Core Responsibilities Design and implement network infrastructure based on organizational requirements. Install and configure network hardware (routers, switches, firewalls). Monitor network performance, system availability, and reliability. Troubleshoot and resolve network issues, including hardware and software problems. Manage IP addressing, VLAN configurations, and WAN connectivity. Implement and maintain network security measures (firewall rules, intrusion detection). Minimum 6+ years of hands-on experience in network operations and troubleshooting. Proven experience in managing Severity 1 incidents involving Palo Alto, ASA firewalls, and Cisco ISE. Experience with Cisco FTD, FMC, and transformation projects (e.g., ASA to Palo Alto). Technical Skills Strong understanding of routing and switching protocols (RIP, OSPF, BGP, EIGRP). Familiarity with cloud networking concepts (Azure ExpressRoute, AWS Direct Connect). Hands-on experience with VPN technologies (IPsec, GlobalProtect, Cisco AnyConnect). Knowledge of ACLs, NAT, traffic shaping, and L3 VPN configurations. Ability to monitor and correlate application-layer and network-layer metrics.Ability to work in 24x7 support environments and participate in on-call rotations.

Area(s) of responsibility About Birlasoft Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. About the Job – Service Desk Job Title – Service Desk Location: Pune/Mumbai Educational Background – Any Graduate Key Responsibilities – 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/laptop hardware and software issues, that can be worked upon remotely. OS/ Office/ basic system application/Anti-Virus client support. Outlook, browser, Printer/scanner installation, configuration and troubleshooting on client system. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Additional Installed, modified, and made minor repairs to computer hardware and software systems. Understood VPN configuration and mobile device security protocols to ensure data protection. Fielded support calls, chat, email, and other communication from users with inquiries regarding software programming, connectivity, Password Resets, Outlook issue, printing, and similar concerns. Consulted with users to determine steps and procedures taken to identify and resolve the problem. Managed user accounts, groups, and permissions within Active Directory to ensure secure access and efficient operations. Performed on-site IT support tasks like hardware repairs, equipment installation, and cabling Applied knowledge of computer software, hardware, and procedures to solve problems. ++ Sound Knowledge of AD, O365, MS-Office, Software hardware Installation, basic Network Support. Strong technical Background with Excellent Communication Skills.

Only one Shift - 6:30 PM to 3:30 AM IST Job Description The Sr Network Engineer will work within a global Network Services team in a Fortune 500 company. This is a global Sr Network Engineer role, responsible but not limited to architecture, design, implementation, analytics, performance control and technical guidance in all network systems supporting efficient network communication operation.The Sr Network Engineer will ensure compliance to established system architecture, regulations and security policies, follow standards and best practices, and author and maintain support documentation.The Sr Network Engineer will work in all areas of networking ranging from routing, switching, load balancing, wireless network, SDWAN, VPN, MPLS, IP management and addressing (i.e. DHCP, DNS, IPAM, etc.), and network security. This job requires extensive knowledge and experience dealing with implementation and issue resolution of Juniper SDWAN, F5, Palo Alto Networks firewall, Cisco Meraki, Cisco and other network systems and technologies. Essential Duties/Responsibilities: Advanced knowledge with an array of network services including Juniper SDWAN, routing, switching, load balancing, firewall, wireless network, VPN, MPLS and network security. Complex problem resolution skills relating to network connectivity and application inter-operability. Design, implements, documents network services per solution design Monitor, analyze, and report capacity of Network solution system utilization and perform growth analysis/capacity planning. Work closely with Server, and other Infra teams. Function as a Tier-3 escalation point during major outages or critical downtime windows Ensure Network regulations, security and legal requirements are maintained globally Works with business partners and carriers on projects and participate in negotiations and provide technical analysis for vendor contracts for new/existing products and/or services. Document enterprise network infrastructure components Operational Responsibilities : the successful candidate will have very high levels of visibility when requests are made by the organization. These requests are commonly unplanned, urgent, and critical in nature. This senior resource will need to provide escalation level support when lower levels of the organization are unable to progress or need guidance. Mentorship overall is expected out of this role to ensure technical teams are comprehending complex solutions and the operational impact. Core Job Requirements: Essential Education/Experience: Bachelor degree in Computer Science, Management Information Systems, or comparable discipline or equivalent work experience. 14+ years of experience in Information Technology in the management, configuration, modification, installation, and evaluation of network systems hardware and software 10+ years of experience in a global enterprise environment (MUST) Excellent hands-on experience on Juniper product line, MX Series, EX series, and SSRs.Expertise using these products through CLI interface & GUI. Work experience with Network operating systems such as Junos, Cisco IOS, F5. JunOS (Advanced), Cisco IOS (Advanced), F5 (Advanced), Excellent BGP / SDWAN protocols understanding, configuration and troubleshooting skills. BGP (Advanced), OSPF (Advanced), SDWAN (Advanced) Good hands-on experience on Juniper Mist and Apstra. Experience deploying QoS, MPLS, L2VPN's and L3VPN's. Able to troubleshoot layer 2-7 issues. Be able to create designs or take a design from a design engineer and implement it. Familiar with Data Center Architecture - Network, Servers, Storage Ability to work on a heterogeneous network consisting of different hardware manufacturer. Strong vendor management JNCIS Certification Preferred. Experience with Windows and Linux will be a plus point. Must be able to work occasional weekends and after hours Must be able to travel domestically and internationally (20%) Automation and scripting skills are a plus Network monitoring experience at tool deployment, configuration, and turn over to operations management Essential Skills and Competencies: Excellent organizational skills and solid team player Solid analytical skills to troubleshoot high level, complex technical problems Able to work with little to no guidance Excellent verbal, written, and communication, able to communicate to both technical and non-technical people. Maintain a high degree of professionalism and integrity

Area(s) of responsibility About Birlasoft Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. About the Job – Service Desk Job Title – Service Desk Location: Pune/Mumbai Educational Background – Any Graduate Key Responsibilities – 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/laptop hardware and software issues, that can be worked upon remotely. OS/ Office/ basic system application/Anti-Virus client support. Outlook, browser, Printer/scanner installation, configuration and troubleshooting on client system. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Additional Installed, modified, and made minor repairs to computer hardware and software systems. Understood VPN configuration and mobile device security protocols to ensure data protection. Fielded support calls, chat, email, and other communication from users with inquiries regarding software programming, connectivity, Password Resets, Outlook issue, printing, and similar concerns. Consulted with users to determine steps and procedures taken to identify and resolve the problem. Managed user accounts, groups, and permissions within Active Directory to ensure secure access and efficient operations. Performed on-site IT support tasks like hardware repairs, equipment installation, and cabling Applied knowledge of computer software, hardware, and procedures to solve problems. ++ Sound Knowledge of AD, O365, MS-Office, Software hardware Installation, basic Network Support. Strong technical Background with Excellent Communication Skills.

Should have good knowledge on data warehouse and lakehouse concepts Working knowledge on Data technologies tools such as Azure Databricks, Azure ML, Azure Datafactory, Azure Datalake storage Service provisioning through terraform across the environment Deployment of application on AKS and REDHAT open shift clusters, managing the dockers and monitor the containerize applications Hands on experience on Azure Databricks and Azure AKS administration. Good working knowledge on PAAS offering such as ADLS Gen2, ADF, Function App, logic App, MS SQL, Postgre SQL (both IAAS and PAAS) Configure and optimize Azure services, including virtual machines, virtual networks, load balancers, VPN gateways, ExpressRoute, Azure Firewall, and Azure DNS, to ensure optimal performance, security, and availability Monitor and troubleshoot issues in Azure environment, utilizing Azure monitoring tools, log analytics, and other monitoring solutions to proactively identify and resolve issues. Experienced technology engineer of Experienced technology engineer with a minimum of 5+ years of data tools implementation and data platform handling experience with deep technology expertise data tools implementation and data platform handling experience with deep technology expertise Strong troubleshooting skills for resolving deployment issues and improving system

Only Male candidates can apply for this Role. Role Summary: Experienced IT support technician proficient in the installation, configuration, and troubleshooting of desktops, laptops, and software, including Windows. Skilled in patch management and the maintenance of network and local printers. Capable of VPN configuration and troubleshooting, with basic server support knowledge. Provides efficient remote support services. Key Responsibilities: Installation and configuration of desktops, laptops, and peripherals. Troubleshooting hardware issues. Software and Windows installations and configurations. Patch installations. Installation and maintenance of other computer peripherals, such as network and local printers. VPN configuration and troubleshooting. Basic server support. Qualification: 1+ years of experience in IT Good Knowledge of Hardware Bachelor’s/Masters’ degree in Computer Science or a related field. Apply now- Interested candidates can call or drop their resume at- 8727909176 Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Education: Bachelor's (Required) Experience: Computer hardware: 1 year (Required) Location: Ludhiana, Punjab (Required) Work Location: In person

Job Summary: We are seeking a motivated and technically skilled L1 Security Engineer with hands-on experience or strong understanding of Zscaler security solutions (ZIA/ZPA). The candidate will be responsible for providing first-level technical support, monitoring security incidents, and assisting with the administration and troubleshooting of Zscaler-based environments. This role is ideal for someone with a keen interest in cybersecurity and cloud security, especially in Zero Trust environments. Key Responsibilities: Provide L1 support for Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) related issues. Monitor and triage security alerts generated from Zscaler or integrated SIEM tools. Assist in the initial troubleshooting of user connectivity issues , authentication failures, or policy misconfigurations related to Zscaler services. Perform basic log analysis and generate incident tickets as per SOPs. Document and escalate complex issues to L2/L3 teams as needed. Support onboarding/offboarding of users with respect to Zscaler configurations. Maintain and update knowledge base articles and standard operating procedures (SOPs). Coordinate with internal IT and security teams to ensure seamless policy updates and device configurations. Perform periodic checks on Zscaler dashboards, tunnel status, certificate updates, and user activity reports. Required Skills & Qualifications: Bachelor’s degree or diploma in Computer Science, Information Technology, or related field. 1–3 years of experience in IT/security support. Working knowledge or certification in Zscaler (ZIA/ZPA). Familiarity with networking fundamentals (TCP/IP, DNS, HTTP/HTTPS, VPN, proxy). Basic understanding of firewalls, secure web gateways, and identity providers (e.g., Azure AD, Okta). Experience with ticketing tools (e.g., ServiceNow, Jira). Strong communication and documentation skills. Ability to work in rotational shifts and under pressure. Job Type: Full-time Pay: Up to ₹40,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: ZIA / ZPA: 1 year (Required) Work Location: In person

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds’ most successful Fortune 500 and Fortune 1000 companies. Responsibilities Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process Follow-up/ update ticket for every call to ensure timely closure Call ownership, drive to resolution and communication with customer Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey Telephonic support to End Users and co-ordination with Vendors, Client Problem Management team and other Towers Proactive monitoring & Perform documented Escalation process Troubleshooting on Application Support (Off Shelf or Customized) MFDs Troubleshooting on Printers & Troubleshooting on VPN software and Collaboration tools Troubleshooting on Password Reset tools and Remote-Control tools Troubleshooting of MS Windows & Office, Desktops, Laptops, iPad Peripherals and Networking Troubleshooting Application and Workplace IT & Communications & Collaboration Support (including IP Telephony) Interaction with internal and external stakeholders Keep Users regularly updated with Alerts advising of any new or changed information Be willing to take on additional responsibilities and learning opportunities as they come up ​Qualifications Windows & Macintosh Operating systems Troubleshooting Experience with Active Directory, Azure, Office365, VPN, MFA, RDP Experience with remote tools - LMI and BeyondTrust Experience with ServiceNow Hands on experience in troubleshooting Printers and Multi-Function Devices (MFD) 1 + years of technical support experience with an IT Service Desk or Application Support Excellent customer management and service skills; interpersonal skills; analytical and problem-solving skills Excellent written, oral and verbal communication skills in English Benefits at Innovatia Comprehensive Health Insurance policy Employee Wellness Program with focus on mental health Robust reward and recognition programs Company incentive programs offered Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off Ample growth and learning opportunities Remote work opportunities Focus on work/life balance Immigration Program supporting immigration to Canada for eligible employees We thank all candidates for their interest, however, only those selected for an interview will be contacted. Innovatia is an equal opportunity employer.