5357 Vpn Jobs - Page 12

Assist in configuring and managing firewalls, VPNs, and other network security appliances. Monitoring network engineering performance and ensure system availability and reliability. Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS). Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Monitor performance and ensure system availability and reliability. Monitor system resource utilization, trending, and capacity planning. Collaborate with senior engineers in troubleshooting and resolving network/security issues. Stay updated on the latest security threats, trends, and technologies. Requirements Bachelors degree in Computer Science, Information Technology, or a related field. Good understanding of basic networking concepts TCP/IP, OSI Model, Routing & Switching. Familiarity with firewalls, IDS/IPS, and endpoint security (certifications like CCNA, or Fortinet NSE1-2 are a plus). Basic knowledge of cybersecurity principles and practices. Strong analytical and problem-solving skills. Willingness to learn and adapt quickly in a fast-paced environment. Good written and verbal communication skills.

Proven experience in managing large-scale IT Service delivery and Project portfolios. Strong understanding of Virtualization Technologies (Accops, Citrix, Omnissa) and Zero-Trust Security frameworks (IAM, ZTNA, etc.). Exceptional leadership, team management and motivational skills. Excellent communication, stakeholder management and conflict resolution abilities. PMP, ITIL, or similar certifications are a plus. Preferred Attributes: Strategic mindset with a hands-on approach. Passion for mentoring and developing high-performing teams. Ability to thrive in a fast-paced, customer-centric environment. Roles and Responsibilities: Oversee end-to-end delivery of professional services projects across multiple clients and geographies. Ensure timely, high-quality, and cost-effective project execution aligned with customer expectations and business goals. Implement and monitor KPIs to track project performance and delivery excellence. Lead, mentor and inspire a team of consultants, project managers, and technical experts. Foster a culture of accountability, continuous learning, and high performance. Identify skill gaps and implement training programs to enhance team capabilities. Act as a senior escalation point for customer issues and ensure swift resolution. Build strong relationships with key customers and stakeholders to drive satisfaction and retention. Collaborate with Sales, Customer Success teams, Presales team, Development team and Product Management team. Continuously evaluate and improve delivery methodologies, tools, and processes. Drive operational efficiency and scalability through automation and standardization. Align delivery strategies with organizational goals and customer needs. Coordinate with the customer and help design, configure and deploy Accops Solution suites based on the SoW. Change Management in SoW with the customer and product engineering team. Open to travel to the Client location. Soft Skills Required Strong communication skills (verbal and written both) Team Manager Proactive Self-motivated Logical bent of mind (Analytical) Team player Flexible/Adaptable Multi-Tasking Excellent team player Senior Professional Services Consultant Technical Skills Required Mandatory: Strong knowledge in Windows Server and client operating systems, Network/Systems administration, Active Directory, Group Policy objects, User Profiling and Remote Desktop Services. Strong understanding of Linux Operating system and proficient knowledge of fundamentals. Strong networking knowledge and familiarity with various monitoring and troubleshooting tools(Wireshark, Process Monitor, Nmap, debug view,etc). Infrastructure design Must have experience in any of the following technologies: a) VDI, Desktop Virtualization, Application Virtualization, Load Balancing, VPNs, Proxy,Firewalls, etc. b) Secure Gateway -VPN / MFA/ IAM / ZTNA Good to have: Cloud management skills Experience of working with a product (OEM) company in support or implementation or pre-sales Understanding of the Scripting languages: Bash Shell & PowerShell. Knowledge on Accops / Citrix/ VMware products. Roles and Responsibilities: Co-ordinate with the customer and help design, deploy and roll out Accops Solution suites based on SoW. Managing relationship with internal and external stakeholders. Driving 360-degree communication with internal and external stakeholders while being engaged with the project. Change Management in SoW with customer and product engineering team Driving projects from Implementation phase to roll-out and completion while ensuring project goals and success criterions are met. Manage multiple implementation projects simultaneously with the implementation team Plan overall execution and timely reporting of multiple projects Sharing knowledge with the team, enabling them with more tools and knowledge and growing the team. Work with the product management team to improve the product by suggesting new features and enhancements. Open to travel to Client location. Strong communication skills (verbal and written both) Proactive Good articulation skills Solution designing skills Self-motivated Accountable Logical bent of mind (Analytical) Team player & quick learner

About the Role: As a Technical Support Engineer, you will be part of highly skilled talented Customer Support team who will work with CrowdStrike customers globally. The role will involve working with internal teams to resolve customer problems including troubleshooting, identification of root cause and issue resolution to help them receive the most benefit from their investment. What Youll Do: Serves as customer liaison with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties. Resolves customer problems via telephone, email, chat or remote access. Research customers technical issues in a timely manner and follow up with recommendations and action plans. Escalates cases to management when customer satisfaction comes into question. Participates in functional groups to identify and drive resolution for escalated cases. Contribute and utilise internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues. Create knowledge base content and systems to capture new learning for reuse throughout the company and user base. Lead technical communications within the team to share best practices and knowledge. Provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service. Take end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution. Exceeds customer expectations on response quality, timeliness of responses and overall customer experience. Serve as internal point of contact on customer escalations and ensure customer issues are resolved as expediently as possible. Collect information and document bugs with Engineering for product issues that are impacting customers. Pushes creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements to delight customers. Subject Matter Expert on one key product feature. What You ll Need: 5+ years of customer support, technical support, system administration or related customer facing role. Expertise in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues. Passion for solving customer issues and advocating for their success, in a fast paced, highly technical environment. Ability to learn new technologies quickly. Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.) Ability to work independently with little direct supervision and as a part of a team. Outstanding analytical and organisational abilities. Ability to remain calm, composed and articulate when dealing with tough customer situations. Bonus Points: Experience supporting Kernel level security solutions Experience supporting hybrid environments Experience supporting security applications such as AV, VPN, Firewall, proxy. Linux troubleshooting experience a plus Experience with Splunk Experience with troubleshooting Windows and Mac MCP or higher a plus #LI-NR1 Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe If you need assistance accessing or reviewing the information on this website or need help submitting an application for for further assistance.

Responsibilities: Provide on-the-spot technical support to employees who visit the IT walk-up desk. Troubleshoot and resolve hardware, software, and network issues. Assist with the setup and configuration of new devices and applications. Maintain accurate records of support requests and resolutions. Collaborate with other IT team members to ensure timely and effective problem resolution. Educate employees on best practices for using technology and software. Perform routine maintenance and updates on IT equipment. Ensure compliance with company IT policies and procedures. Provide on-site field support to customers, including installation, servicing, and repairing systems and equipment. Verify and approve operational quality of system equipment. Resolve customer issues in the areas of hardware installation, repair, upgrade, and maintenance. Assist in investigating and resolving complex installations and maintenance matters of significance. Instruct customers in the operation and maintenance of systems/equipment. Ensure issues are referred to the appropriate personnel/service areas for follow-up, testing, and troubleshooting. Act as a liaison with customers on administrative and technical matters for assigned projects. Perform analysis and prepare reports on system problem trends and issues. Troubleshoot user accounts. Understand SCCM, VPN, Azure, O365, Windows 10 & 11. Requirements: 4-6 years of experience in IT support or a related field. Strong knowledge of Windows and Mac operating systems. Familiarity with common office software and applications (e.g., Microsoft Office, Google Workspace). Excellent problem-solving skills and the ability to work under pressure. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.

Responsibilities Participating in red teaming exercises to assess the effectiveness of the organization's overall security posture. Should have a complete understanding and hands-on experience on IT security and monitoring, on-premises networking, Firewalls, VPN, IT and compliance policies, etc. Should be able to manage and develop end-to-end IT security policies, rules, and regulations, related training, and awareness programmes in the organization. Knowledge and hands-on on Office 365 features, policies, and Data loss prevention, Mobile device management service Microsoft INTUNE. Checking and maintaining end-to-end security parameters in the organization and creating and maintaining policies for different processes to secure the network and systems. Monitoring Security audits and different log messages from the network and the organization's IT resources. Perform detailed vulnerability analysis and exploit known vulnerabilities to assess the resilience of our systems against real-world threats. Develop and execute comprehensive test plans and methodologies to simulate potential cyberattacks and identify vulnerable areas. Continuously monitor, analyze, and respond to emerging security threats and trends to ensure proactive protection of our systems. Provide recommendations for improving security controls and implementing effective remediation strategies to address identified vulnerabilities. Contributing to the development and enhancement of cybersecurity frameworks and methodologies. Stay updated with the latest security technologies, tools, and industry trends to enhance the effectiveness of our security posture. Investigate and escalate security breaches or unauthorized access. Biometric and Access control management. Should be able to perform Vulnerability assessment, Malware analysis, Work with other penetration testers and information security analysts, Web application security, social engineering, Database security, and Reverse engineering. FortiGate and another industry firewall, good knowledge, and hands-on experience are required, along with monitoring and security policies implementation. Office 365 admin panel hands-on (managing users/devices/licenses and tracing methods for security implementation), Azure AD, email security, and policy knowledge and implementation. Requirements Should be able to research and develop an understanding of emerging and required IT security tools that need to be implemented in the organization. Must have led and handled complete IT Security audits in the organization and their remediation steps to ensure high-end security at all the levels, Network and User-endpoints. Should be aware of ISO 27001 NIST, or COSO framework practices and GRC infrastructure. More than 5 years of industry experience supporting mid to large enterprise customers on their Network Security and IT infrastructure is a requirement. Should have experience in implementing and managing cybersecurity and technical standards. Must have effective communication, technical skills, with email etiquette. Certified Ethical Hacker (CEH) certification or equivalent. Must have managed stakeholder handling skills. One or more IT Technical/Cyber Security Certifications required (any combination) as below: CISSP: Certified Information Systems Security Professional. CISM: Certified Information Security Manager. CISA: Certified Information Systems Auditor. This job was posted by Subhanjana Pandey from Indxx.

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are We are looking for a Network Security Engineer with deep Zscaler expertise and a well- rounded background in cloud and enterprise networking. This role centers on the deployment, administration, and optimization of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), while also supporting broader network security initiatives, including Cisco Meraki infrastructure and AWS cloud networking. The ideal candidate is a hands-on engineer with strong security instincts, a problem-solving mindset, and experience managing both on-prem and cloud-based networking environments. What You’ll Do Lead the design, deployment, and optimization of Zscaler ZIA and ZPA across the enterprise. Manage Zscaler policies, including SSL inspection, URL filtering, access control, and zero trust configuration. Serve as the subject matter expert for Zscaler, owning integrations, troubleshooting, and escalations. Configure and support Cisco Meraki networking hardware, including firewalls, switches, and wireless infrastructure. Architect and manage AWS networking, including VPC design, Transit Gateway, NACLs, Security Groups, and routing. Develop and implement network segmentation and secure access strategies using both cloud and on-prem tools. Create and maintain detailed network documentation, runbooks, and security standards. Automate and streamline network management tasks using IaC tools or scripting (e.g., Python, Terraform). Collaborate with security, cloud, and infrastructure teams to enforce zero trust architecture and data protection standards. Monitor, analyze, and respond to network threats, alerts, and performance issues. Evaluate and implement new tools or services to enhance network security and visibility. What You’ll Need 5+ years of experience in network engineering or security roles, with at least 2+ years hands-on with Zscaler platforms (ZIA, ZPA, SIPA). Strong experience configuring and managing Cisco Meraki networking devices in a distributed enterprise environment. Solid understanding of AWS networking principles and services (e.g., VPCs, Route 53, Direct Connect). Proficiency in network security concepts, including VPN, DNS security, zero trust, and endpoint integration. Experience working with firewall policies, network segmentation, and cloud security architecture. Familiarity with network troubleshooting tools (e.g., Wireshark, packet capture, logging platforms). Scripting experience for automation and orchestration is a plus (e.g., Python, Bash, Terraform). Excellent communication and collaboration skills; ability to work cross-functionally. Capable of leading projects, documenting processes, and mentoring junior team members. Certifications (Preferred But Not Required) Zscaler Certified Cloud Professional (ZCCP-IA / ZCCP-PA) Cisco Meraki CMNA or other Cisco certifications AWS Certified Advanced Networking – Specialty Certified Information Systems Security Professional (CISSP) or equivalent WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Job Summary: We are looking for a proactive and technically skilled Desktop Support Engineer to join our IT support team. This is an entry-level position ideal for freshers who are passionate about IT support and eager to grow in a dynamic, 24x5 working environment. You will be responsible for providing first-level support to end users, resolving hardware and software issues, and ensuring seamless IT operations. Key Responsibilities: • Provide L1 support for desktops, laptops, mobile devices, printers, and other IT equipment. • Install, configure, and troubleshoot Windows operating systems and standard applications. • Handle basic network configurations including DHCP, DNS, and VPN. • Support and troubleshoot issues related to Active Directory, File Servers, and RDP. • Monitor and respond to support emails and service tickets daily. • Manage and track IT support tickets using the ticketing system. • Escalate unresolved issues to higher-level support teams as needed. • Maintain accurate documentation of issues, solutions, and processes. • Provide remote and on-site support to end users. • Participate in shift rotations to support a 24x5 operational model.

Routing and Switching: OSPF, BGP, CISCO L3 Nexus 5000, 7000, 9000, CISCO Catalyst L2 Switches, WAN: MPLS, internet leased lines, P2P, Firewall Security: Check point, Fortinet, Palo Alto, Firewall, IPsec VPN, ZScaler Wireless: CISCO 98XX Wireless Controller, Cisco APs Cloud Networking: AWS or any other cloud Hand on expertise in multi OEM Firewall, Switching and routing experiences, Discover, design, execute, validate, and peer review complex change implementations related to datacentre IT network routing, switching and security technologies as per the organization standards. Configuration and troubleshooting routing protocols -EIGRP, OSPF, BGP, and switching and security technologies. Strong hands on experience in MPLS, L3 switching, WLAN, LAN, WAN, Datacentre Change Implementation as per Businesses Units request, which include end to end connectivity between Remote, Cloud & Datacentres. Expertise in multi-cloud network design and implementation.

Lenskart – Tech@Lenskart – Devops Exp: You are a person whose day-to-day job would involve writing Python scripts, making infrastructure changes via terraform. Strong understanding of Linux. We breathe on Linux. Must have a knack of automating manual efforts. If you have to do something more than 3 times manually you are the person who would hate this. Engage with cross-functional teams in design, development and implementation of DevOps capabilities related to enabling higher developer productivity, environment monitoring and self-healing. Should have good knowledge in AWS. Excellent troubleshooting skills as it would be part of day to day work. Working knowledge of Kubernetes and Docker (any container technology) in production. Understanding of CI/CD pipeline of how it works and how it can be implemented. Should have a knack to identify performance bottlenecks and maturing the monitoring and alerting systems. Good knowledge of monitoring and Logging tools like Grafana/ Prometheus / ELK / Sumologic / NewRelic. Ability to work on-call and respond to production failures. Should be self-motivated as most of the time the person has to drive a project or find performance issues or do POC's independently. You are a person who will be happy to write articles about your leanings and share within the company and in the community. You might be a person who is ready to challenge the architecture for longer performance gains. You know how SSL/TCP-IP/VPN/CDN/DNS/LoadBalancing works. Essential Skills B.E./B.Tech in CS/IT or equivalent technical qualifications. Knowledge of Amazon web services (AWS) would be a big plus. Experience in administering/managing Windows or LINUX systems. Hands-on experience in AWS, Jenkins, Git, Chef. Experience with the various application servers (Apache, Nginx , varnish etc). Experience in Python, Chef & Terraform, Kubernetes, dockers. Experience installing, upgrading, and maintaining application servers on the LINUX platform

Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. Job Description The world is how we shape it. Handling calls, Emails, Chats, and Incidents on the ticketing tool, taking necessary details, and ensuring the call is dealt with Log details of all incidents and problems utilizing standard reporting methods. Provide first-line fixes, utilize relevant procedures, or escalate problems. Use supplied checklists and ensure that problems highlighted are followed up. Maintain procedures compliant with ITIL, the company’s quality management system Log all calls in the Service Desk Call Logging system Strong Knowledge of Computer, IT infrastructure, Printers, Ms-office products and networks, and their components Escalate tickets to L2 and L3 as appropriate and follow up for the resolution Experience in handling international clients. Project Description Provide support on the first line of the help desk to the external customer assisting users with hardware and software problems via phone, email, and chat within the time specified by the agreed service levels. Mandatory Skills : Strong working knowledge of Operating Systems, MS Office, Active Directory, VPN, ServiceNow, etc. Excellent communication skills (written & verbal) Language - English & French Provide timely responses to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams. Identify and diagnose issues and problems Categorize and record reported queries and provide solutions Advise users on the appropriate course of action Monitor issues from start to resolution Escalate, if needed, unresolved problems to a higher level of support Provide essential online security advice and support Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements with a proven track record of operational process change and improvement. Ensure timely follow-up with cross-functional teams via e-mails, phone calls, and MS teams. Good to Have: Language - German/ Spanish, Portuguese Additional Information (Travel & Shift, Etc.) Willing to work from the office premises. Flexible & Open to work in 24*7 environment. Total Experience Expected: 02-04 years Qualifications B.Tech Additional Information At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

Role: IT Support Engineer / Systems Administrator Experience: 3 to 4 years Qualification: Bachelor’s degree in computer science or related field Location: Pune Work Mode - 5 days WFO Technical Know-How : Endpoint support, O365 basics, Antivirus tools, Patch updates, Operating Systems, Basic DLP/Encryption understanding Job Summary: We are seeking a technically skilled and customer-focused IT professional to provide Level 1 and 2 support across the organization, focusing on Microsoft 365, Azure Active Directory, Intune device management, and core network infrastructure. The ideal candidate will have hands-on experience in end-user support, cloud identity management, endpoint configuration, and networking. Key Responsibilities: First point of contact for IT support (JIRA, phone, email). Install, configure, and troubleshoot Windows OS, hardware, software, and networks. Manage onboarding/offboarding IT setup, user briefings, and asset handling. Administer Microsoft 365 (Exchange, Teams, OneDrive) and Azure AD (SSO, MFA). Endpoint management via Intune (device compliance, app deployment). Support Office 365, VPN, AD, antivirus, firewalls, and security tools. Maintain inventory, documentation, and ensure IT policy compliance. Coordinate with vendors for escalations (Lenovo, ISPs, etc.). Basic network troubleshooting (Wi-Fi, VPN, switches, routers). Requirements: Strong knowledge of Windows 10/11, AD, Azure AD, Office 365, and Intune. Familiarity with networking (IP, DNS, DHCP), VPN tools, and ticketing systems. Excellent communication, documentation, and problem-solving skills. Willingness to support offshore teams and work on-call when needed.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. This L3 TAC Engineer is the go-to expert for critical, escalated cases—owning resolution, mentoring peers, and feeding insights back into product improvements. You’re not just handling support; you're shaping the future of Palo Alto appliance reliability and TAC excellence. Roles & Responsibilities Technical Troubleshooting & Escalation Lead resolution of Tier‑3 support cases for Palo Alto NGFW, Panorama, GlobalProtect, Prisma SD-WAN, Prisma Access, Strata, and SASE cloud firewall products, Cortex within TAC workflows. Perform advanced diagnostics, packet captures, log analysis, root-cause analysis and lab reproductions. Interface directly with enterprise customers and act as a senior escalation point for P1/P2 incidents. Technical Leadership & Knowledge Management Mentor L1/L2 TAC engineers, shaping troubleshooting approach and case handling. Create/manage knowledge base articles, internal guides, and conduct training sessions for TAC teams. Cross-Functional Collaboration Work closely with Engineering, QA, and Product Management to escalate bugs and influence product improvements. For ETAC/Advanced TAC roles: be a bridge between TAC and Engineering—replicate issues, provide early-stage feedback on new products, and contribute to feature supportability. Automation & Tooling Develop troubleshooting scripts/tools (Python, REST, CI/CD) to speed up issue resolution and improve efficiency. Route supportability input into product release processes and assist with release validation workflows. Metrics, Process, & Incident Management Monitor case metrics: time-to-resolution, backlog, escalations; identify trends and efficiency gaps. Own P1/P2 incident lifecycle: ensure proper escalation, executive communication, and post-mortem reports. Required Qualifications Experience: 9–12 years in enterprise-level TAC/support or network/security engineering; 3+ years in L3 escalation roles Technical Skills: Expert in PAN-OS, firewalls, Panorama, Prisma SD-WAN, Prisma Access, Strata, SASE, VPN, routing (BGP, OSPF), packet diagnostics (Wireshark), Linux shells Certifications: PCNSE required; PCNSA, PCCSE Scripting: Python, REST API, or equivalent automation experience Soft Skills: Strong communicator; adept at customer-facing handling and cross-team leadership Work Scope: Ability to work across rotational shifts; availability for incident-based after-hours effort Why AHEAD Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits Include Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

Hope you all are doing great..... dipoletechi .... is hiring candidates for the profile IT Support Executive Experience : 1yr - 4yrs Salary :- As Per Company Norms Location: Mohali, Phase 8b The Service Desk’s goals include: Providing a single point of contact for end-user issues Facilitating the restoration of normal service operation while minimizing impact to the end-user Delivering services within agreed-upon SLA’s Service Desk’s duties include but are not limited to: Provide remote and onsite desktop, laptop, server, and network problem management and resolution services to clients and end-users via Company’s communications and remote/on-site support solutions, processes, and procedures Identify, document, prioritize, troubleshoot, and escalate service requests per Company’s problem management and resolution processes and SLAs Perform proactive maintenance of client and end-user hardware, software, and services per Company’s established processes and best practices Perform routine server maintenance and health checks in line with documented maintenance schedules Check and remediate failed backup jobs and escalate to appropriate resources when necessary Monitor and respond to RMM alerts according to company priority and escalation protocols Coordinate with vendors for support, repairs, RMAs, or escalations as necessary for timely service delivery Maintain and pursue I.T. training competencies and certifications per Company’s established training schedule and requirements Maintain Company standards for client satisfaction, utilization, and compliance policies Utilize Company’s PSA and RMM solutions per Company’s established processes to deliver maintenance and problem management and resolution services to clients and end-users Interface with clients, end-users, and vendor support resources as needed to deliver services within established SLAs Maintain communication with all affected parties during problem management and resolution per Company’s established processes and procedures Competencies Required: PC/Laptop issues, IE, Windows, Workstation Software installs Resolve PC Internet connectivity issues Peripheral Device connectivity Smart phone email integration Virus Removal and Cleanup VPN connectivity, remote worker connectivity Email client connectivity support MS Office suite support Follow all scripts/procedures Restart services, verify log files, backup incident logging Deploy monitoring agents Remote troubleshooting Light dispatching Interfacing with vendors and manufacturer’s service support Basic server administration and maintenance Backup monitoring and basic remediation steps Alert interpretation and ticket generation from RMM systems Network monitoring Exceptional customer service and communication skills Assist project managers, engineers, and staff as needed Ability to acquire the following Certifications: MCTS (Windows 10) Day-to-Day Service Delivery The Service Desk Engineer’s daily duties are determined by their Service Desk Manager, whose responsibilities include managing the N-Central Monitoring Solution and the Service Desk, and ensuring proper prioritization and assignment of all Service Requests. Depending on staffing and client load, some engineers may be dedicated to N-Central monitoring and alert response. The scheduling of remote and onsite work is coordinated by the Service Manager or Dispatcher. The Service Manager is ultimately responsible for ensuring SLAs are maintained. A typical day includes: Logging in to the CRM and RMM systems Reviewing newly-assigned and open Service Requests Monitoring RMM alerts and addressing or escalating as appropriate Reviewing backup reports and remediating failed jobs or escalating as needed Performing server maintenance tasks and logging actions accordingly Working tickets in order of priority and within SLA requirements Contacting clients/end-users to collect issue details and begin resolution Documenting issue resolution steps and verifying user satisfaction Escalating issues that fall outside Tier I or SLA thresholds Following up on completed Service Requests within 24 hours to ensure resolution and customer satisfaction *Interested candidates can Share their resume at hr(at)dipoletechi.com *For more details call:- 9517770049 * References are highly appreciated. Job Type: Full-time Pay: Up to ₹500,000.00 per year Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: English (Required) Location: Mohali, Punjab (Required) Shift availability: Night Shift (Required) Work Location: In person

Immediate to 30 days Joiners Only Location -Bangalore US Time shift Mandatory: International Voice Support experience 3 4 years experience In customer service or a help desk environment; interest in IT field a plus. Handle Tier 1 help desk escalations through the companys internal ticketing system. Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications. Perform basic windows administration such as password resets and file and folder administration. Basic internet connection troubleshooting. Escalates more complex technical problems to Technical Support Specialist II or other IT specialists as appropriate. Follow up on outstanding requests and ensure timely resolution. Fully document all troubleshooting steps and create knowledgebase articles of resolutions. Adhere to established IT policies, procedures and standards and ensure their conformance with information systems goals and procedures. Follow the established standards for documenting tickets, configurations, and standard operating procedures Responsible for compliance policy adherence, including password management, documentation, maintenance, provisioning access, and data protection procedures. Help minimize downtime impact on users through accurate communication and efficient problem resolution for unscheduled downtimes. Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and client applications. Interact with IT management frequently through timely reporting of operational activities, and with all team members on support issues and needs assessments.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Responsibility are Implement and maintain VPNs, IPSec tunnels, and SSL VPNs using Palo Alto and FortiGate technologies.Proficiency in routing protocols BGP, OSPF Configure proxy and network access control (NAC) solutions.Hands-on experience with FortiManager, and FortiAnalyzerCreate and Perform firmware upgrades, patches, and routine maintenance on firewalls.cIntegrate firewall solutions with SIEM, IDS/IPS, endpoint protection, and cloud security tools.Monitor network performance and security systems, responding to security incidents and conducting root cause analysis.Investigate and respond to security breaches, malware infections, and intrusion attempts. Implement network virtualization, micro-segmentation, distributed fire walling (DFW) .Troubleshoot and optimize NSX networking components, including VXLAN, Overlay, Edge Services Gateway (ESG), and Distributed Logical Routers (DLR) and Configure NSX Security Policies, NAT, VPN, Load Balancing, and Firewall rules Expertise in NSX-T components such as Transport Zones, Edge Nodes, and T0/T1 Gateways. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others Required Technical and Professional Experience : Total 10+ years of experience. Experience in cybersecurity, SOC, or security engineering roles. Hands-on experience with WAF, IBM DAM, IBM GDE, Force point Proxy, DLP , Email Gateway. Strong knowledge of network security, endpoint security Qualification: BSc. B.E./B. Tech, M.E. /M. Tech Preferred Technical and Professional Experience : Experience with DAM solutions such as IBM Guardium Ability to monitor and audit database activities for unauthorized access and suspicious activities Experience with Thales CipherTrust Understanding of key management solutions (KMS) and Hardware Security Modules (HSMs) Certifications : PCNSE, NSE4 ,WAF, Network Virtualization (VCTA-NV) , Force point DLP, Web Security Administrator Certification , CEH , CompTIA Security+ Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Summary: We are seeking a motivated and technically skilled L1 Security Engineer with hands-on experience or strong understanding of Zscaler security solutions (ZIA/ZPA). The candidate will be responsible for providing first-level technical support, monitoring security incidents, and assisting with the administration and troubleshooting of Zscaler-based environments. This role is ideal for someone with a keen interest in cybersecurity and cloud security, especially in Zero Trust environments. Key Responsibilities: Provide L1 support for Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) related issues. Monitor and triage security alerts generated from Zscaler or integrated SIEM tools. Assist in the initial troubleshooting of user connectivity issues , authentication failures, or policy misconfigurations related to Zscaler services. Perform basic log analysis and generate incident tickets as per SOPs. Document and escalate complex issues to L2/L3 teams as needed. Support onboarding/offboarding of users with respect to Zscaler configurations. Maintain and update knowledge base articles and standard operating procedures (SOPs). Coordinate with internal IT and security teams to ensure seamless policy updates and device configurations. Perform periodic checks on Zscaler dashboards, tunnel status, certificate updates, and user activity reports. Required Skills & Qualifications: Bachelor’s degree or diploma in Computer Science, Information Technology, or related field. 1–3 years of experience in IT/security support. Working knowledge or certification in Zscaler (ZIA/ZPA). Familiarity with networking fundamentals (TCP/IP, DNS, HTTP/HTTPS, VPN, proxy). Basic understanding of firewalls, secure web gateways, and identity providers (e.g., Azure AD, Okta). Experience with ticketing tools (e.g., ServiceNow, Jira). Strong communication and documentation skills. Ability to work in rotational shifts and under pressure. Job Type: Full-time Pay: Up to ₹40,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: ZIA / ZPA: 1 year (Required) Work Location: In person

ZS IT S upport teams are aligned with the companys business strategy and operating model and aims to provide its 10,000 plus employees and their clients the right tools and information for high performance. The IT organization focuses on providing products and services to ZS to ensure successful business outcomes. This involves providing a scalable, sustainable and reliable IT infrastructure, customized applications, messaging and collaboration products, Business Intelligence and Database administration support along with a reliable 24*7 uninterrupted high-quality technology support services. TECHNICAL SUPPORT ASSOCIATE T echnical Support Associates support the work activities of the Network Administrator, maintaining a user environment consisting of laptop and desktop computers running the standard suite of business applications. What Youll Do Provide first-level troubleshooting support for software, hardware, and network-related issues. Respond to and resolve user queries via call, email, and ticketing systems. Install, configure, and update computer systems, applications, and peripheral devices. Assist in diagnosing and resolving network connectivity problems. Document and track support requests, ensuring timely follow-up and resolution. Escalate complex technical issues to higher-level support teams when necessary. Provide guidance and training to users on software applications and best practices. Maintain and update IT support documentation, including FAQs and troubleshooting guides. Ensure compliance with IT security policies and procedures. Understanding of iOS and Knox android devices. Collaborate with the IT team to improve system performance and user experience. What Youll Bring Bachelors degree in computer science, Information Technology, or a related field (preferred). Strong knowledge of Windows, macOS operating systems. Familiarity with networking, Active Directory and SCCM concepts (TCP/IP, DNS, DHCP, VPN, etc.). Experience with troubleshooting hardware components such as desktops, laptops, mobile devices and printers. Basic understanding of IT security tools Excellent problem-solving and analytical skills. Strong communication skills, both written and verbal. Ability to work independently and in a team-oriented environment. Willingness to work in a rotating shift schedule, including weekends if required.

Experience: 5+ Years Location: Hyderabad Work Mode: Work from Office (WFO) – Full-time Department: Engineering Reporting To: CTO Description: We are seeking an experienced individual to assist our company in maintaining SOC 2 compliance using Drata, along with strengthening our overall infrastructure and system-level security especially within the Indian operational context. ClicTechnologies is a remote-first software company that provides marketing solutions through modern digital platforms. We’ve already achieved SOC 2 certification and now require a security specialist who can manage ongoing compliance and lead core infrastructure security processes. Responsibilities: Maintain and optimize Drata to ensure continuous SOC 2 compliance. Ensure documentation and Drata compliance tasks are up to date in preparation for our upcoming SOC 2 audit. Update and implement security policies and controls aligned with evolving global and Indian regulatory frameworks (e.g., CERT-In guidelines). Lead and implement infrastructure-level security processes, including: Server hardening (Linux/Windows) Access control and user management across cloud platforms (AWS, GCP, Azure) Firewall, VPN, and endpoint security management Backup and recovery strategies Patch management and vulnerability scanning Collaborate with IT/DevOps teams to embed security-by-design practices into infrastructure and deployment pipelines. Establish and document repeatable security processes (SOPs) tailored for remote and distributed teams, especially in India. Proactively monitor systems for security risks and compliance gaps; remediate issues promptly. Provide ongoing security awareness training to team members. Assist in evidence collection and documentation for audits. Serve as the point of contact for any security-related escalations in India. Requirements: Proven experience with SOC 2 compliance maintenance using platforms like Drata. Solid hands-on experience in infrastructure security, server hardening, and cloud security management. Familiarity with Indian IT regulations and security standards (e.g., CERT-In, IT Act 2000 amendments, RBI/IRDAI guidelines if applicable). Strong understanding of security controls, risk management, and compliance frameworks (e.g., ISO 27001, NIST). Experience creating and maintaining security SOPs and documentation. Previous experience in remote-first or globally distributed tech companies. Excellent communication and collaboration skills. Job Types: Full-time, Permanent Benefits: Flexible schedule Paid sick time Paid time off Provident Fund Work Location: In person

Job Description: The Cloud Azure Network and Security Engineer is a pivotal role in the IT organization, responsible for architecting, implementing, and maintaining complex cloud environments that support the company's critical applications and services. As a Cloud Network and Security Engineer, you will be responsible for designing, implementing, and managing network infrastructure within AWS and Azure public cloud environments (primarily Azure) including on-prem DC to cloud connectivity, multi-cloud connectivity and intra-cloud connectivity . You will also be responsible for design and implementation of cloud based security controls . Your expertise will be pivotal in ensuring the reliability, scalability, and security of our cloud-based networks. You will work closely with cross-functional teams to optimize cloud network performance and troubleshoot complex issues. Key Responsibilities: Network Design & Implementation: Design and implement scalable and secure network architectures in Azure public cloud environments. Ensure integration with existing on-premises networks and cloud services. Configuration & Management: Configure and manage virtual networks, subnets, VPNs, load balancers, and firewall s , routing, etc. within Azure. Implement network segmentation and security controls to protect data and applications. Performance Optimization: Monitor network performance and troubleshoot issues to maintain high availability and reliability. Optimize network configurations to enhance performance and reduce latency. Security & Compliance: Implement and manage security policies and practices to protect cloud-based network resources. Ensure compliance with industry standards and company policies. Automation & Scripting: Develop and maintain automation scripts using tools like Terraform, Azure Resource Manager or other tools to streamline network provisioning and management tasks. Collaboration: Work closely with operations teams, application developers, and system administrators to support and troubleshoot network-related issues. Provide guidance on best practices for cloud network architecture and operations. Documentation & Reporting: Create and maintain detailed documentation for network configurations, processes, and procedures. Generate reports on network performance, incidents, and resolutions. Qualifications: Education: Bachelor’s degree in Computer Science , Network Engineering, Information Technology, or a related field, or equivalent work experience. Experience: Minimum of 5-7 years of experience in network engineering with a focus on cloud environments (AWS and Azure). Certifications: Relevant certifications such as Microsoft Certified: Azure Network Engineer Associate, or similar are highly desirable. Skills: Strong understanding and hands on experience with public cloud networking concepts and services (multi-tier networks, VNet , VPC, VPN, Azure Virtual Network, ExpressRoute, transit gateways, VPC Peering, VPN Gateways, DNS/Route53, Load Balancing, NAT, etc ). Proficiency in network protocols and services (TCP/IP, BGP, DNS, DHCP, HTTP/HTTPS). Experience with NiST security framework and implementation of security policies and controls. Experience with network monitoring and diagnostic tools. Knowledge of network security practices and tools (firewalls, IDS/IPS, encryption). Deep experience with network design within a public cloud environment with a strong focus on perimeter security. Familiarity with automation tools and frameworks (Terraform, AWS CloudFormation, Azure Resource Manager). Excellent problem-solving skills and the ability to troubleshoot complex network issues. Strong communication skills with the ability to work collaboratively in a team environment. Preferred Qualifications: Hands-on experience with setting up DR environments in multi-region scenarios. At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum Insight, we are at the forefront of modernizing healthcare. We are seeking a visionary Application Architect to own the technical design and strategy for a pivotal component at the heart of Payer solutions business. This is a unique opportunity to modernize and build a mission-critical, event-driven system from the ground up. You will be responsible for designing a highly scalable, resilient, and performant service that processes real-time data streams for millions of members. If you are passionate about building robust distributed systems and want to make a tangible impact in healthcare, this role is for you. Primary Responsibilities: Architectural Ownership: Own and define the end-to-end technical architecture for the Component/Service, ensuring it aligns with our Domain-Driven Design (DDD) and event-driven principles System Design: Design and document data models, API contracts (REST), and event schemas. Create and maintain architectural diagrams including state machines, component diagrams, and sequence diagrams to guide the development team Data-Intensive Application Design: Architect a solution that efficiently consumes, processes, and evaluates high-volume data streams from Apache Kafka, originating from systems like our Common Data Intake service and other domain services Database Strategy: Lead the design and implementation of our database strategy using MongoDB Atlas on Azure. This includes schema design, indexing strategies, and leveraging advanced features like the Aggregation Framework for real-time analytics and Atlas Search for fuzzy matching capabilities Technical Leadership & Mentorship: Guide and mentor a team of talented engineers on best practices for building scalable microservices using Java, Spring Boot, and Kafka. Provide hands-on guidance where needed Cross-Functional Collaboration: Work closely with other architects, product owners, and business stakeholders to translate complex business requirements into a robust, secure, and maintainable technical solution Ensure Non-Functional Requirements: Design for scalability, high availability, data security (HIPAA compliance), and performance. Define SLOs/SLIs and ensure the system is instrumented for effective monitoring and alerting Legacy Integration: Understand the existing data landscape, including data stores like Hive and processing jobs in Spark, to ensure seamless integration and migration paths Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 11+ years of professional software engineering experience with a focus on building enterprise-scale, backend systems 3+ years in a technical leadership or architect role with a proven track record of designing and delivering complex software projects Expert Database Design Skills: Solid hands-on experience with NoSQL document databases, particularly MongoDB, including schema design and performance tuning Solid foundation in relational databases (SQL) and understanding of when to use each Data Processing Knowledge: Experience working within a modern data ecosystem that includes technologies like Apache Spark and Hive API Design Mastery: Extensive experience designing, developing, and documenting secure, scalable REST APIs Microsoft Azure Knowledge: Experience working with MS Azure to provide cloud services for infrastructure, computing and database Event-Driven Architecture: Proven experience designing and implementing solutions using Apache Kafka for high-throughput, real-time data streaming Deep Expertise in the Java Ecosystem: Mastery of Java and the Spring Boot framework for building RESTful APIs and microservices Preferred Qualifications: Search Engine Experience: Hands-on experience with Elasticsearch or, even better, MongoDB Atlas Search for implementing complex search and fuzzy matching logic Domain-Driven Design (DDD): Practical experience applying DDD principles (Bounded Contexts, Aggregates, Events) to build maintainable and business-aligned software Cloud Platform Expertise: Experience architecting and deploying applications on a major cloud provider, with a solid preference for Microsoft Azure CI/CD & DevOps: Experience working in a mature DevOps environment with CI/CD pipelines (e.g., Jenkins, Azure DevOps), containerization (Docker, Kubernetes), and Infrastructure as Code (Terraform) System Observability: Experience with monitoring and observability stacks such as Prometheus, Grafana, or Dynatrace Healthcare Domain Knowledge: Familiarity with the healthcare industry, particularly related to risk adjustment (HCCs), quality measures (HEDIS), and PHI/HIPAA compliance Experience coordinating and managing distributed teams of varying size and skill set and working with or as part of a matrixed organization Knowledge of Terraform Knowledge of AZURE: Virtual Network (VNet), Subnets, VPN Gateway / ExpressRoute, Azure SQL Database / Azure Database for PostgreSQL/MySQL, Azure Virtual Machines (VMs), Azure Kubernetes Service (AKS) / Azure Container Instances (ACI), Azure Monitor / Log Analytics, Azure Blob Storage, Azure Functions, Azure Event Grid / Azure Notification Hubs, Azure Service Bus / Azure Queue Storage, Azure Data Box / Azure File Sync / SFTP on Azure Blob Storage Knowledge of Programming Languages: Javascript, Java (Spring Boot), Node.js, Angular Solid understanding and experience in delivery software using the agile SAFe framework Proven planning skills and the ability to work with limited supervision Proven solid verbal and written communication skills including presentation skills Proven solid conflict resolution and negotiation skills Proven ability to work well in a matrixed cross-functional environment and a builder of professional relationships At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Key Responsibilities: Server & Network Management: Install, configure, and maintain servers (Windows/Linux). Monitor system performance and troubleshoot hardware, software, and network issues. Ensure uptime, performance, and availability of all server-based applications. Cloud Infrastructure Management: Manage cloud platforms (e.g., AWS, Azure, or Google Cloud) used for backups, hosting applications, and storage. Implement and maintain cloud-based security measures and data access controls. Manage cloud-to-local integrations and hybrid environments. Data Security & Backup: Oversee daily and scheduled backups (local and cloud-based) and conduct regular restoration tests. Ensure firewall and antivirus systems are up-to-date across all servers and endpoints. Manage access privileges and ensure HIPAA-compliant data handling across all clinics. Remote Support & Maintenance: Provide remote IT support to clinics for server and network-related issues. Monitor VPN connections between clinics and central office. Conduct periodic audits of network and data integrity at clinic locations. Documentation & Compliance: Maintain updated documentation of infrastructure, server configurations, and change logs. Coordinate with vendors for hardware/software procurement and support. Project Implementation: Participate in new IT rollouts across clinics (e.g., EMR, CRM, telehealth systems). Lead cloud migration or server upgrade initiatives when required. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Rotational shift Weekend availability Work Location: In person

Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top 15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities. Job Description Job Summary: We are looking for a proactive and technically skilled Desktop Support Engineer to join our IT support team. This is an entry-level position ideal for freshers who are passionate about IT support and eager to grow in a dynamic, 24x5 working environment. You will be responsible for providing first-level support to end users, resolving hardware and software issues, and ensuring seamless IT operations. Key Responsibilities: Provide L1 support for desktops, laptops, mobile devices, printers, and other IT equipment. Install, configure, and troubleshoot Windows operating systems and standard applications. Handle basic network configurations including DHCP, DNS, and VPN. Support and troubleshoot issues related to Active Directory, File Servers, and RDP. Monitor and respond to support emails and service tickets daily. Manage and track IT support tickets using the ticketing system. Escalate unresolved issues to higher-level support teams as needed. Maintain accurate documentation of issues, solutions, and processes. Provide remote and on-site support to end users. Participate in shift rotations to support a 24x5 operational model. Qualifications Technical Skills Required: Basic knowledge of Windows OS installation and troubleshooting. Familiarity with DHCP, DNS, VPN, and RDP. Understanding of Active Directory and File Server access management. Basic knowledge of networking hardware such as switches, routers, and firewalls. Ability to troubleshoot hardware issues on desktops, laptops, printers, and mobile devices. Exposure to IT ticketing systems and remote support tools. Soft Skills and Attributes: Strong customer service orientation and commitment to high-quality support. Excellent communication and interpersonal skills. Ability to work independently with minimal supervision. Team player with a collaborative mindset. Willingness to work in rotational shifts, including nights, On call duty on weekends, and holidays based on requirements. Preferred Qualifications: Diploma or bachelor’s degree in computer science, IT, or a related field. Internship or academic project experience in IT support is desirable. Additional Information OUR COMMITMENT TO YOU AND THE ENVIRONMENT As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,500+ employees - from 94 nationalities, speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

Microsoft PKI . Working shift -> 2 PM IST to 10:30 PM IST, 3 to 11 years and of experience. Job Responsibilities -> o Candidate will support the ongoing operations tasks/incidents in the Microsoft certificate lifecycle. o Must have strong knowledge of Venafi, Microsoft PKI. Integrations patterns like CAPI, JDK, F5, ACM etc, Venafi RestAPIs o Should have scripting knowledge via powershell, Rest API. o Experience with infrastructure and server theories, principles and concepts; application infrastructure and standards; networking fundamentals; Windows; Physical Server architecture; Virtualization Technologies (e.g. VMware, HyperV) and LAN/WAN/Firewall/VPN network technologies. o Should have knowledge of Active Directory. o Expertise in Azure will be added advantage.

Job Summary: We are seeking a proactive and technically skilled IT Support Executive to join our team. The ideal candidate will be responsible for resolving technical issues, maintaining IT systems, providing support to end-users, and ensuring seamless day-to-day IT operations. Key Responsibilities: Provide first-level technical support for hardware, software, and network issues. Install, configure, and maintain desktops, laptops, printers, scanners, and other peripherals. Set up user accounts, emails, access rights, and system backups. Troubleshoot LAN/WAN, internet connectivity, and VPN-related issues. Manage IT inventory, software licenses, and documentation. Coordinate with vendors for hardware/software procurement and maintenance. Ensure timely updates and patch management of all systems. Support video conferencing tools and remote desktop support when required. Educate staff on IT policies, cybersecurity practices, and basic troubleshooting. Maintain incident and resolution logs as per ITSM best practices. Requirements: Bachelor’s degree in IT, Computer Science, or a related field. 0-2 years of experience in an IT support or helpdesk role. Strong knowledge of Windows OS, MS Office Suite, and basic networking concepts. Experience with Active Directory, Office 365, and endpoint security tools. Familiarity with ticketing systems (e.g., Freshdesk, Jira, or Zoho Desk). Excellent communication and interpersonal skills. Ability to prioritize tasks and manage time effectively. Preferred Qualifications: IT certifications like CompTIA A+, Microsoft Certified Professional (MCP), or CCNA. Experience in supporting hybrid/remote teams. Familiarity with asset management and remote desktop tools.

Job description We are seeking a skilled Network Engineer with expertise in both on-premise and cloud-based network solutions. The ideal candidate will have hands-on experience in designing, configuring, and maintaining network infrastructures, with a strong focus on security Key Responsibilities: Design, implement, and maintain robust on-premise and cloud-based network architectures. Manage cloud networking solutions on platforms such as AWS, Azure, or Google Cloud. Collaborate with the IT and operations teams to deploy and optimize surveillance and POS systems. Monitor network performance and ensure system availability and reliability. Collaborate with the IT and operations teams to deploy and optimize surveillance and POS systems. Monitor network performance and ensure system availability and reliability.Identify and resolve network issues promptly, ensuring minimal downtime. Develop and maintain documentation for network configurations, processes, and procedures. Stay updated with the latest industry trends and technologies to enhance network efficiency and security. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. Minimum 5 years of experience in network engineering and architecture. Proficiency in configuring and managing network devices (Cisco, Juniper, etc.). Solid understanding of TCP/IP, VLANs, VPNs, and other networking protocols. Familiarity with setting up and managing surveillance systems and retail POS systems. Strong troubleshooting skills and the ability to work under pressure Excellent communication and documentation skills. Preferred Qualifications: Certifications such as CCNA, CCNP, AWS Certified Advanced Networking, or similar.Experience in the retail industry, particularly with multi-location networks. Knowledge of network security practices and compliance standards.