JOB BRIEF – IT Support Engineer Job Title: IT Support Engineer Department: Technical Hierarchy Level: Middle Gender Preference: Male/Female Pay Structure: ₹30,000 – ₹40,000 per month (for candidates with 8+ years of experience) Reporting To: Technical Director Location: Gurgaon (Candidate must be residing in Gurgaon or ready to relocate) Key Responsibilities Install, configure, and manage server hardware, including ILO setup and Active Directory (AD) environments. Configure and maintain RAID levels (RAID 1/5/10) for optimal data integrity and performance. Manage and secure Active Directory (AD) environments and enforce security policies. Deploy, manage, and troubleshoot virtualization platforms (VMware, Proxmox, Hyper-V). Install and troubleshoot firewalls, configure VPNs, and ensure strong network security. Administer and maintain reliable data backup solutions like Acronis or similar. Provide basic Linux server support (Ubuntu or similar) – an added advantage. Required Skills & Qualifications Proven experience in Windows Server management and RAID configurations. Hands-on expertise in virtualization platforms (VMware/Proxmox/Hyper-V). Proficient in firewall installation, configuration, and troubleshooting. Strong understanding of VPN technologies and configurations. Working knowledge of data backup and disaster recovery tools (e.g., Acronis). Basic administrative skills in Linux environments (preferred but not mandatory). Preferred Qualifications Relevant certifications such as MCSA, MCSE, VCP, RHCSA, or equivalent. Excellent troubleshooting, diagnostic, and problem-solving skills. Ability to work independently and collaboratively in a team environment. Education Minimum: Graduate in any discipline / B.Tech / MCA / Computer Science / IT equivalent. Technical: Professional certification in Networking or Microsoft Technologies is required . Experience Minimum: 8+ years of experience in the IT infrastructure/support field. Cloud/IT Support Role: Minimum 3 years required. Strong verbal and written communication skills. Job Type: Full-time Pay: ₹30,000 – ₹40,000 per month Benefits Health Insurance Leave Encashment Paid Sick Leave Provident Fund Schedule Day Shift (Full-Time Office Role) Preferred Location Gurugram, Haryana (Candidates currently in or willing to relocate to Gurgaon are preferred) Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Shift: Day shift Education: Bachelor's (Preferred) Work Location: In person

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Senior Network Engineer - IT located in Chennai location. We are seeking a highly experienced and skilled Senior Network Engineer to join our Global Networks and Telecoms (GNT) team. In this role, you will be responsible for designing, implementing, and managing complex on-prem and cloud-based networking solutions for Flex with over 150 sites across 35 countries. The ideal candidate should have extensive experience in on-prem and cloud networking technologies, a deep understanding of multiple network protocols and technologies, as well as strong analytical and problem-solving skills and experience working with large enterprise networks. The right candidate will be comfortable in a fast-moving organization and enjoy digging into operational problems to implement the process enhancement and technical solutions to solve them and is able to quickly learn and pick up new domain expertise and technologies. The candidate will work together with a larger global network team to support Flex’s global network operations across Asia, Europe, and the Americas. Reporting to the Director , and the role involves: What a typical day looks like: Designing, building, and maintaining complex highly scalable and available network solutions deployed on-prem and in public clouds (such as AWS, Azure, GCP), and/or hybrid environments. Support the DevOps cultural transformation of the global network services team at Flex by promoting, planning, and driving the deployment of new processes to eliminate wasteful, repetitive tasks that can be automated. Provide technical guidance and mentorship to other network engineers and participate in the training and development of team members. Create and maintain detailed documentation including network diagrams, configurations, policies, procedures, and runbooks. Staying current, evaluate & recommend the latest network technologies, security threats, and industry best practices. This involves continuous learning and professional development to ensure that the network infrastructure supports business growth and transformation. Collaborate with cross-functional teams, including application engineers, operations, and security, to ensure the integrity, security, and scalability of our cloud-based infrastructure Act as a senior escalation point for complex network incidents, performing deep-dive diagnostics and root cause analysis Deploy and configure enterprise network infrastructure including switches, routers, firewalls, load balancers, ADCs, VPNs, NAC, WLCs, ZeroTrust, SD-WAN, and hybrid cloud solutions. Consults on issues and requests from internal customers that require the implementation of on-prem and cloud networking infrastructure solutions. Ensure optimal performance, resilience, and high availability of enterprise network infrastructure across regions. Evaluate and integrate emerging technologies such as SASE, ZTNA, SDN, and AI-driven networking (AIOps). The experience we’re looking to add to our team: Batchelor’s or Master’s degree in Computer Science, Computer Engineering, or a related technical discipline, or equivalent experience. 10+ years’ experience in deploying and maintaining both on-prem and cloud network infrastructure. Proven experience managing a global enterprise networks spanning data centers, branches, and cloud environments for a multinational company Expert knowledge of networking protocols and technologies such as TCP/IP, DNS, BGP, OSPF, VLAN, VPN, IPSEC, QoS, WAN, LAN, WLAN, packet capture & analysis etc. Knowledge & experience of SDWAN technologies, preferably Fortinet. Deep understanding of network security concepts and best practices and extensive experience in next-generation firewall (NGFW), preferably Fortinet & Palo Alto. Solid working experience with leading network solutions from Fortinet, Juniper, Cisco, F5, Palo Alto, Alkira NaaS, and HPE Aruba. Excellent communication skills, with the ability to clearly articulate complex technical issues to both technical and non-technical stakeholders. Have a good understanding of the following: Linux Python / Ansible / Terraform Git / GitHub / GitLab Infrastructure as Code CI/CD Pipelines Desired Certifications Fortinet Certified Professional. Juniper JNCIP-DC Certification or equivalent. CCNP or CCIE Enterprise or Security. F5 Certified BIG-IP Administrator or higher certification. What you’ll receive for the great work you provide: Health Insurance Paid Time Off NK99 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first). Show more Show less

JOB TITLE: - DevOps Engineer Experience: minimum 4 years Salary: 30000-35000 per month Shift: 10AM to 7PM (Monday to Friday) Location: Magnum Galaxy Tower-1, Sector-58, Gurgaon - 122011 Gurugram based candidates only (should be comfortable for face to face interviews) The Candidate must have the following skills: - · Experience must be on physical/dedicated/vps servers · LAMP stack installation and configuration · Server performance tuning and optimizations · Gitlab with Jenkins configuration · Load balancer setup · Database and Database Replication configuration · **Site Management platform configurations like cpanel,cwp, webmin etc · Server Security and Continuous Data Protection management · Server automation and Monitoring system setup · Network configuration · Configuration of squid / open vpn, proxy settings etc · Configuration of Firewall on servers · Knowledge of server setup Eligible candidates can send resumes to hr@cosmoindia.in or whatsapp to 9953692702 Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you available to attend interviews in person? Education: Bachelor's (Required) Experience: DevOps: 4 years (Required) Linux: 4 years (Required) LAMP stack: 4 years (Required) Configuration management: 4 years (Required) GitLab: 4 years (Required) Jenkins: 4 years (Required) Location: Gurugram, Haryana (Required) Work Location: In person Speak with the employer +91 9953692702 Expected Start Date: 23/06/2025

AWS + Linux Cloud Engineer Experience: 6+ years Location : Hyderabad Be a key contributor in managing and implementing the solutions for hybrid cloud-based infrastructure (Compute, Database, Networking, Storage, IAM and Security etc.) on AWS Cloud and GCP About the role: Manage and implement the solution across all AWS services (IaaS/PaaS/ /Database/ Serverless). Be well versed in taking teams from legacy to modern architecture in production. Ability to learn & master new services (skillsets) on AWS cloud. Able to work in a fast paced and dynamic environment and achieve results amidst constraints. Detailed knowledge of AWS. Knowledge of IaC (Terraform). Develop, coordinate, and administrate AWS infrastructure. Automate deployments_ infrastructure as code. Have knowledge of containerization (Kubernetes, Docker), troubleshooting and support tasks. Strong understanding of Network and Security Strong background in Linux/Unix administration Technical Requirements (must): In depth understanding of Cloud Architecture & ability to advise/work on end-to-end cloud infrastructure. Hands-on experience of working on AWS cloud platform (6+ years). Proven experience in managing AWS cloud platform. Skills on services (IaaS/PaaS/ Serverless) offered by AWS and their use case. Experience with AWS Managed Services (Compute/Containers/Storage/Lambda’s/IAM/ so on) Experience with AWS Networking & Security and their underlying technologies (VPC, Direct Connect, VPN SCP policies, Guardduty so on) Network configuration of Firewalls, route table, VPN and Load Balancers Troubleshooting and resolving AWS cloud related issues Following ITIL processes (Incident, Change and Problem Management) Understanding of Active Directory and SSO to AWS Console Proven experience working in an Agile/Scrum environment. Good communication & presentation skills. Willingness to work 24x7 rotational shifts/Weekends based on project requirement Strong technical problem-solving skills and experience in IP networking and static routing FTP, SSH, SMTP, DNS, HTTP/S, DHCP Maintenance of multiple Linux systems, including patching & upgradation Ability to work with cross functional teams and be a team player Show more Show less

We are looking forward to hiring “Network Architect” for Infrastructure team, who thrives on challenges and desires to make a real difference in the business world. With an environment of extraordinary innovation and unprecedented growth, this is an exciting opportunity for a self-starter who enjoys working in a fast-paced, quality-oriented, and team environment. Primary Skills High level of understanding in the design, development and implementation of secure, robust, comprehensive WAN, Firewall and LAN infrastructure architectures utilizing enterprise switching, routing, WAN/LAN/Firewall optimization and network load balancing platforms and hardware systems or enterprise equivalent. Experiencing in designing and implementing Cisco (Switching and Routing) platforms and supporting infrastructure. Experience in the design and implementation of Network technologies relevant to site preparation, High level and Low-level Designs (Network Design Documents) across multiple technologies (Ethernet, IP). Strong knowledge on MPLS VPN, Leaf and Spine technology Strong knowledge on Overlay and Underlay network design and implementation. Strong knowledge on Next Generation Network Access Control design and implementation Design, deploy and support Data Centre Networks utilizing industry best practices and Application Centric Infrastructure and Nexus 9k platforms. Contribute to the development and performance of a migration plan from traditional data centre network designs to Cisco ACI, SD-WAN, SDN, HCI Responsibilities: Lead the design, implementation, and expansion of the organization’s enterprise computing and enterprise network solutions providing high performance and available enterprise network services. Thorough experience in architecting Enterprise Infrastructure on LAN, WAN, Firewall, IDS/IPS A successful candidate for this position will be able to demonstrate proficiency with the design, implementation and support of Core Network Infrastructure solutions and exhibit strong project management and communication skills. People responsibilities Contribute to the practice by developing and improving reusable methodologies and solutions for client engagements. Develop detailed network designs in the following areas: on-premises data (LAN, WAN, Data Centre), Cloud (AWS, Azure), and Network Security (Firewalls, IDS/IPS) Perform on-premises implementations (Cisco IOS, ASA, Nexus, Meraki, Palo Alto, FortiGate, Juniper, Nokia/Alcatel-Lucent) and configuration associated with Layer 2 switching (VLANs, STP, vPC, LACP), Layer 3 routing (OSPF, EIGRP, BGP), Network Security (ACLs, NATs, IPsec VPNs, SSL remote access VPNs), and QoS Perform hybrid cloud network implementations, either in AWS VPCs or Azure VNETs via either VPN or dedicated circuits (ExpressRoute or Direct Connect) Network services, such as load balancers, RADIUS, TACACS, DNS, DHCP and network monitoring tools. Certification: Required: Certifications including – CCNP R&S, CCIE R&S CCNA (Data Centre or Routing and Switching), VCP and MCSA certifications. Cisco Certified Architect (CCAr) Cisco Certified Design Expert (CCDE Design Expert) Cisco Certified Design Professional (CCDP) Show more Show less

Our client is a global technology company headquartered in Santa Clara, California. it focuses on helping organisations harness the power of data to drive digital transformation, enhance operational efficiency, and achieve sustainability. over 100 years of experience in operational technology (OT) and more than 60 years in IT to unlock the power of data from your business, your people and your machines. We help enterprises store, enrich, activate and monetise their data to improve their customers’ experiences, develop new revenue streams and lower their business costs. Over 80% of the Fortune 100 trust our client for data solutions. The company’s consolidated revenues for fiscal 2024 (ended March 31, 2024). approximately $57.5 billion USD., and the company has approximately 296,000 employees worldwide. It delivers digital solutions utilising Lumada in five sectors, including Mobility, Smart Life, Industry, Energy and IT, to increase our customers’ social, environmental and economic value. Job Title: Network Architect Location: Mumbai Experience: 10+ Job Type : Contract to hire. Notice Period: Immediate joiners. Mandatory Skills: Network Engineer, Palo alto, SME Jd : Palo alto SME Certifications PCNSE preferred Hands on experience in configuring Palo Alto firewalls Hands on exp in Palo Alto is must Maintaining access policy for clients on firewall Create VPN tunnel on the firewalls and troubleshoot VPN related issues Experience with 3rd party connectivity infrastructure network and security Installation and configuration knowledge of Cisco Switches Routers Access points Wireless LAN Controllers Configuring routing protocols such as RIP RIPv2 IGRP EIGRP BGP OSPF Coordinating with Vendor for Existing New Implementation Handle Service Restoration Service Request and change requests Commissioning and decommissioning of Network components Follow Change Control submission and approval processes Plan schedule and implement network device software hardware upgrades and migrations in a timely manner and during times that will have the minimum impact on the users Develop and maintain documentation High degree of analytical ability and creativity in resolving Network problems Handson experience in creating updating network drawings using Visio Willingness and availability to work evening and weekend hours for network infrastructure changes Show more Show less

Location : Panvel or Chennai Job Scope: Team Member Security L2 will be expected to work in a multi-vendor network security infrastructure, specifically in a Data Center infrastructure environment. The ideal candidate should have proficiency in managing the runtime environment of Data Center security infrastructure. Candidate should be able to implement and support at least three of the following technologies: Firewall (Checkpoint, Fortinet, Palo Alto, Cisco, Sonicwall etc.) WAF/WAAP (Radware, F5) LB (Radware, F5) Job Responsibilities: Manage the runtime environment of Data Center security infrastructures, including Firewalls, IDS/IPS, AV, Patch Management, and WAF. Configure Firewall/IPS rules and policies management. Configure NAT/PAT, IPsec, and SSL VPN. Backup configurations of security devices. Update IPS signatures as guided by Security L3, block unwanted traffic, and perform Antivirus and patch updates. Manage the day-to-day runtime of security infrastructure. Support the Problem and Change Management processes. Troubleshoot and resolve issues, and execute regular changes to security infrastructure. Monitor the health and alerts for security devices. Follow and adhere to Yotta’s policy statements (e.g., QMS/EMS/OHS/ISMS/PIMS/ITSM). Undertake applicable training as communicated periodically. Participate in the risk assessment process and contribute to achieving departmental and management system objectives. Assist in maintaining PIMS controls throughout the personal data lifecycle. Must-Have Skills: Good hands-on experience with perimeter firewalls (Checkpoint, Cisco ASA/Firepower, Fortinet, Palo Alto, etc.). Experience with IDS/IPS, DDoS, and WAF technologies. Experience in IPsec Site-to-Site/Client-to-Site and SSL VPN configuration and troubleshooting. Experience with antivirus technologies such as Symantec, McAfee, TrendMicro, etc. Strong understanding of networking (LAN, WAN, routing, switching, etc.). Knowledge of routing protocols (RIP, EIGRP, OSPF, MPLS, BGP). Conceptual knowledge of cloud security. Awareness of Environmental, Health and Safety, Energy, Information Security, Quality, Service Management, Business Continuity, and other management systems of the organization. Good-to-Have Skills: Cloud security. VA/PT and security hardening. Strategic planning and management capabilities. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to handle high-pressure situations. A formal security industry accreditation would be an advantage (e.g., CISSP, CISM, CEH, SABSA SCF, etc.). Awareness of Environmental, Health and Safety, Energy, Information Security, Quality, Service Management, Business Continuity, and other management systems of the organization. Behavioral Attributes: Action orientation and accountability. Skillful conversation. Creativity and problem-solving. Business acumen. Ability to deal with ambiguity. Learning on the fly. Building trust. Customer focus. Intellectual horsepower. Prioritizing, planning, and organizing. Process-quality excellence. Listening, sensing, and observing. Building collaborative relationships. Qualification and Experience: Relevant bachelor’s degree. Minimum 5-8 years of experience in enterprise IT security and Data Center environments. CCNA/CCSA, SANS, or any other relevant network security certification. Show more Show less

We're Hiring: Network Operations Support Engineer Location: Bengaluru, Delhi, Lucknow Experience: 1–10 Years Mode: Full-Time | On-Site/Remote/Hybrid We are looking for a skilled and proactive Network Operations Support Engineer to join our growing IT infrastructure team. If you enjoy tackling escalated issues, managing secure networks, and playing a key role in uptime and performance — we’d love to hear from you. Key Responsibilities Network Troubleshooting & Management Resolve escalated L1 issues such as switch ports, connectivity, and basic routing Monitor and maintain network health using advanced tools Assist with VLANs, subnetting, and routing protocol configurations Firewall & Security Device Administration Modify firewall rules under change protocols Monitor traffic logs, block attempts, and support IDS/IPS updates Manage proxies and web filtering policies VPN & Remote Access Support Troubleshoot VPN issues on client and firewall sides Support SSL certificates and MFA integration Maintain secure site-to-site VPN connections Security Monitoring & Incident Handling Respond to alerts such as failed logins, malware, and unauthorized access Support malware isolation and incident handling Patch & Update Management Apply firmware and software updates Monitor endpoint security compliance Backup & Configuration Management Maintain and restore network device backups Keep configuration documentation updated Compliance & Policy Enforcement Ensure adherence to security and network policies Support audits with reports, logs, and configurations Collaboration & Escalation Work with L3 teams for complex issues Document diagnostics thoroughly for escalation What You Need Hands-on experience with switches, routers, VPNs, and firewalls Familiarity with tools like Wireshark, Nagios, SolarWinds, etc. Working knowledge of IDS/IPS, proxy servers, and MFA Strong troubleshooting and documentation skills Industry Technology, Information and Internet Employment Type Full-time Show more Show less

Tele Sale Representative Experience: 6Months Location: Chennai Desktop Support Engineer Troubleshooting Networking VPN Configuration Cloud deployment Firewall. About Us At Allime Tech Solutions, we believe in empowering innovation through technology. Our mission is to connect talent with opportunity, creating a future where everyone can thrive. Driven by integrity and excellence, we are committed to providing tailored solutions for our clients. Show more Show less

Job Description: Location- Bengaluru 3- 8 yrs The skill set required: • Engineers with work experience in WAN technologies & protocols, proficiency in switching and routing principles and familiarity with SDWAN architectures and components, especially the security related ones like IPSec, SWG, NGFW, IDS/IPS, stateful firewall, etc. • Security related Expertise o Knowledge of network security principles & practices o Experience with firewalls intrusion detection/prevention systems (IDS/IPS) & secure access controls o Skills in anomaly, threat detection and incident response methodologies o Understanding of encryption technologies and secure tunneling o Experience in providing secure platform infrastructure. o Experience in integration with security software stacks • Experience in DPDK/VPP based solutions and other datapath technologies • Excellent Golang, C/C++. Must be able to write optimal code. • Experience in working on Cloud Native technologies – Kubernetes, Docker, distributed systems, message bus, GRPC. • Experience in programmable packet pipelines is an added plus • Experience in DPI (Deep packet inspection), VPN, QOS, is highly desirable • Experience in developing CNF/VNF is an added plus. • Experience in DPI (Deep packet inspection), VPN, QOS, is highly desirable Show more Show less

Company Description Sarda Metals & Alloys Ltd. (SMAL) is a leading producer of Manganese Alloys in India, supplying quality manganese alloys to major steel producers globally. The company's alloys are eco-friendly and used in various sectors like construction, automotive, heavy machinery, and household appliances. With state-of-the-art furnaces near Visakhapatnam, Andhra Pradesh, SMAL has a total alloy production capacity of over 150,000 MT annually. Roles and Responsibilities Description:  Configure, monitor, and maintain LAN/WAN, switches, routers, and FortiGate firewall (VPN, policies, NAT, filtering. Troubleshoot network connectivity issues and optimize performance. Install, upgrade, and maintain desktops, laptops, printers, and other hardware. MS 35 Administration. Manage Microsoft 365 user accounts, licenses, Exchange Online, SharePoint, Teams, and security policies. Implement and manage security policies, firewalls, and endpoint protection Monitor for threats, perform basic incident response, and support audits/compliance Setup and manage FortiGate firewalls including firewall policies, VPN tunnels, intrusion prevention, and application control. Show more Show less

Job Title: IT Systems Administrator Location: Pune, India Job Type: Full-Time Work Model: In-Office Only About Us We are a fast-growing technology company powering a global platform that serves millions of users every day. Our team in Pune is critical to our success, and we’re looking for a hands-on, resourceful, and proactive IT Systems Administrator to support our infrastructure, developer environments, and internal IT needs. About the Role As our on-site IT Systems Administrator, you'll own the day-to-day technical operations for our Pune office. You’ll be responsible for laptop and user management, developer environment setup, network and server administration, and user lifecycle automation. The ideal candidate combines deep technical knowledge with a strong service mindset and attention to security and reliability. Key Responsibilities Manage and maintain Windows laptops using Microsoft Intune and Autopilot Administer identity and access controls through Microsoft Entra (Azure AD) Onboard and offboard users, including: Provisioning/deprovisioning laptops, their configurations/installed software, and accounts Automating access to SaaS applications (e.g., email, Slack, GitHub, etc.) Configure development environments for new hires, including Docker, SDKs, and package managers Administer and troubleshoot Linux-based servers (Ubuntu or similar) Configure and maintain office networking equipment: firewalls, access points, and printers Handle internal IT support requests (software installation, updates, permissions, etc.) Ensure systems and servers are secure, up-to-date, and compliant with company policies Monitor and troubleshoot security-related issues across the network and endpoints Maintain IT documentation and manage device and software inventories Required Qualifications 3+ years of experience in IT systems administration or support Proficiency with Microsoft Intune and Microsoft Entra (Azure AD) Experience managing user onboarding/offboarding workflows, with automation of SaaS provisioning Strong familiarity with Windows device management and group policies Hands-on experience with Linux server administration and management automation Knowledge of Docker, developer tooling, and environment configuration Understanding of core networking concepts: DNS, DHCP, VPN, VLANs, firewalls Working knowledge of endpoint, server, and network security best practices Excellent troubleshooting and problem-solving skills Strong verbal and written communication in English Show more Show less

Work experience: 3-6 years Budget is 7 Lac Max Notice period: Immediate to 30days. Linux Ø Install, configure, and maintain Linux servers (Red Hat, CentOS, Ubuntu, Amazon Linux). Ø Linux OS through Network and Kick Start Installation Ø Manage system updates, patch management, kernel upgrades. Ø Create and manage user accounts, file systems, permissions, and storage. Ø Write shell scripts (Bash, Python) for task automation. Ø Monitor server performance and troubleshoot hardware/software issues. Ø Handle incident management, root cause analysis, and preventive maintenance. Ø Implement and manage backup solutions (rsync, cron jobs, snapshot backups). Ø Harden servers by configuring firewalls (iptables, firewalld), securing SSH, and managing SELinux. Ø Configure and troubleshoot networking services (DNS, DHCP, FTP, HTTP, NFS, Samba). Ø Work on virtualization and cloud technologies (AWS EC2, VPC, S3, RDS basics if required). Ø Maintain detailed documentation of system configuration and procedures. Ø Implement and configure APACHE & Tomcat web server with open SSL on Linux. Ø SWAP Space Management. Ø LVM (extending, reducing, removing and merging), Backup and Restoration. Amazon Web Services Ø AWS Infrastructure Management : Provision and manage cloud resources like EC2, S3, RDS, VPC, IAM, EKS, Lambda. Ø Cloud Architecture : Design and implement secure, scalable, and reliable cloud solutions. Ø Automation and IaC : Automate deployments using tools like Terraform, CloudFormation, or AWS CDK. Ø Security Management : Configure IAM roles, security groups, encryption (KMS), and enforce best security practices. Ø Monitoring and Optimization : Monitor cloud resources with CloudWatch, X-Ray, and optimize for cost and performance. Ø Backup and Disaster Recovery : Set up data backups (S3, Glacier, EBS snapshots) and design DR strategies. Ø CI/CD Implementation : Build and maintain CI/CD pipelines using AWS services (CodePipeline, CodeBuild) or Jenkins, GitLab,GitHub. Ø Networking : Manage VPCs, Subnets, Internet Gateways, NAT, VPNs, Route53 DNS configurations. Ø Troubleshooting and Support : Identify and fix cloud resource issues, perform root cause analysis. Ø Migration Projects : Migrate on-premises servers, databases, and applications to AWS. Windows Server and Azure: Ø Active Directory: Implementation, Migration, Managing and troubleshooting. Ø Deep knowledge on DHCP Server Ø Deep knowledge in Patch management Ø Troubleshooting Windows operating System Ø Decent knowledge in Azure (Creation of VMs, configuring network rules, Migration, Managing and troubleshooting) Ø Deep knowledge in VMware ESXi (Upgrading the server firmware, creation of VMs, Managing backups, monitoring etc) Networking: Ø Knowledge on IP Addressing, NAT, P2P protocols, SSL and IPsec VPNS etc Ø Deep knowledge in VPN Ø Knowledge in MVoIP, VMs, SIP PRI and Lease Line. Ø Monitoring the Network bandwidth and maintaining the stability Ø Configuring Switch and Routers Ø Troubleshooting Network Devices Ø Must be able to work on Cisco Meraki Access Point devices Firewall & Endpoint Security: Ø Decent knowledge in Fortinet Firewalls which includes creating Objects, Routing, creating Rules and monitoring etc. Ø Decent knowledge in CrowdStrike Ø Knowledge in Vulnerability and assessment Office365 Ø Deep knowledge in Office365 (Creation of mail, Backup and archive, Security rules, Security Filters, Creation of Distribution list etc) Ø Knowledge in MX, TX and other records Ø Deep knowledge in Office365 Apps like Teams, Outlook, Excel etc Ø SharePoint management Other Tasks: Ø Hardware Servicing Laptops and desktops Ø Maintaining Asset inventory up to date. Ø Managing the utility invoices. Ø Handling L1 and L2 troubleshooting Ø Vendor Management Ø Handling application related issues Ø Website hosting and monitoring Ø Tracking all Software licenses, Cloud Service renewal period and ensue they are renewed on time. Ø Monitoring, managing and troubleshooting servers. Ø Knowledge in NAS Ø Knowledge in EndPoint Central tool and Ticketing tool. Show more Show less

Our client is the global leader of the broadest enterprise guest experience and operations management platform for hotels, casinos, and luxury residences. They are on a mission to provide their customers with the most advanced connection to their guests while, at the same time, supporting back-of-house operations and business intelligence. Their platform is in use globally at some of the world's most prestigious properties. Built-in LA, Forbes Travel Guide, Hotel Tech Report, and Travel Weekly have recognized them as industry leaders. They have received accolades and numerous awards for their platform and leadership in the industry. They are #1 and growing fast. To support our client, Ohmak Consulting LLP is looking for a talented Technical Support Engineer to join our dedicated team and provide the exceptional customer service that is the foundation of our company. We value our team members and encourage each person to contribute ideas for improvement in daily procedures and long-term goals. Our ideal candidate will enjoy the satisfaction of using their particular skills to help people while working in a positive and encouraging environment. Job Responsibilities: Support and monitor the ticketing portal Zendesk/Jira/Hubspot for incoming tickets from customers Identify the customer, product, task type, severity, and priority of the problem Identify the issue in logs using ElasticSearch and Kibana, respond to customers on direct issues Handling client calls/critical issues, analyzing problems as reported for the product Connect with the onsite team for issue resolution Maintaining application-level monitoring using scripts and dashboards Job Requirements: Bachelor's degree, preferably in IT related field, from a reputed college Minimum 1-2 years of Technical Experience in IT support domain, supporting websites, phone apps (iOS and Android), backend configuration and logs, MDM, and hardware such as Phones (iOS and Android), Tablets (iOS and Android), and networking equipment (switches, routers, etc.) Excellent oral and written English skills (appearance in the prior English proficiency exam is a plus) In-depth knowledge of IT networking, Wireless router Setup, VPN setup, etc. Basic understanding of the Linux Operating system and basic networking using Linux Basic understanding of HTML code, JSON file format, Github operation, etc. Basic understanding of Microsoft Web Servers, IIS, Apache, IHS, Database operation, etc. Excellent client-facing and English communication skills (both written and verbal) Ability to prioritize, multitask, and perform effectively in a highly dynamic work environment Ability to quickly grasp and explain technological and business concepts Excellent analytical skills and ability to work independently and as a team player Multilingual capabilities (Spanish, German, etc.) a strong plus Experience in the Hospitality Industry, Technical support is a plus Documentation Requirements: Signed copy of Contract Agreement and Statement of Work (SoW) Copy of Original Aadhar card and Copy of Original PAN card Proof of highest education completed Proof of Certification, exams completed (if any) Other supporting and relevant documents Ohmak Consulting LLP offers competitive pay for qualified candidates. We focus on creating and maintaining a fun, positive work environment where team members can grow and flourish. Show more Show less

TCS presents an excellent opportunity for "Digital : EAS : Oracle Cloud Infrastructure" Job Title: Digital : EAS : Oracle Cloud Infrastructure Location: Kolkata Experience Range: 8 Years & Above Job Description: Strong Experience in Oracle Cloud Infrastructure Administration with hands-on experience with VCN, IPsec, LBaaS, DBCS, Compute. At least 8 years of experience in supporting OCI environment. 2.Design and strong integration hands on experience, implement robust, secure, and scalable network solutions within OCI environments. Develop and deploy virtual network architecture, including VCN (Virtual Cloud Network), subnets, routing tables, and security lists. Create high-level and low-level network design documents, including network topology diagrams, addressing, and VLAN design. Technical Skills: (Cloud Reporting / Integration) Proficiency in OCI services and tools like Fast Connect, VPN, Load Balancer, and Network Security. Strong problem-solving and troubleshooting skills. Excellent communication skills for collaborating with technical and non-technical teams. Show more Show less

About the Role: We are seeking a qualified and experienced Cisco Security Products Trainer to join our team. The ideal candidate will have deep technical expertise in Cisco's security portfolio and a proven track record of delivering impactful training sessions to corporate or academic clients. This role involves global travel and conducting sessions across various time zones, including rotational shifts. Key Responsibilities: Deliver high-quality training programs on Cisco Security technologies including (but not limited to): Cisco ASA and Firepower NGFW Cisco ISE (Identity Services Engine) Cisco Secure Endpoint Cisco SecureX VPN (Remote Access & Site-to-Site) Develop and customize training materials and lab simulations to suit diverse learner levels. Facilitate both in-person and virtual instructor-led training sessions. Stay updated with the latest Cisco security technologies and certifications. Provide mentoring and guidance to trainees, ensuring successful learning outcomes. Collaborate with training coordinators and clients to tailor programs as per specific needs. Minimum Qualifications: Certifications (Mandatory): Cisco Certified Network Professional – Security (CCNP Security) Cisco Certified Systems Instructor (CCSI) – Required if delivering official Cisco curriculum Technical Knowledge: Strong understanding and hands-on expertise in: Cisco ASA, Firepower NGFW Cisco ISE Cisco SecureX and Secure Endpoint VPN configurations and network security principles Training Experience: 3–5 years of experience in delivering Cisco Security training Experience with various delivery modes: classroom, virtual, and on-demand Industry Experience: 5+ years of relevant experience in network and cybersecurity roles Skills & Competencies: Communication: Excellent verbal and written communication skills Ability to simplify and explain complex concepts to technical and non-technical audiences Interpersonal: Strong presentation and stakeholder management skills Professional demeanor with a learner-focused approach Training Tools: Proficient with virtual platforms like Zoom, Webex, Microsoft Teams Flexibility: Willingness to travel globally Comfortable working in rotational shifts Preferred: Prior experience working with global training providers or enterprise clients Exposure to real-world deployments of Cisco security solutions Show more Show less

AV-271222 INDORE,Madhya Pradesh,India Vollzeit Unbefristet Global Business Services Travel Required Kein Reisebedarf DHL INFORMATION SERVICES (INDIA) LLP Your IT Future, Delivered. Senior Infrastructure Architect for DXP With a global team of 5800 IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about providing excellent service to our customers. Our DevOps team is continuously expanding. No matter your level of application support proficiency, you can always grow within our diverse environment. #DHL #DHLITServices #GreatPlace #DevOps Grow together. Our department is delivering build (projects) and run (support) services for the main DHL website www.dhl.com. We are setting up a new team with responsibility for the architectural runway of our product, which is based on Adobe Experience Manager. We are looking for an experienced architect, who interacts with a diverse range of technical and non-technical stakeholders. As a Senior Architect with infrastructure specialization, you will be responsible for designing the CI/CD roadmap and concepts for the product. You will cooperate with various DevOps teams and business stakeholders to shape functional and non-functional requirements. As part of your role you will provide leadership and mentoring to the developers in the team. Ready to embark on the journey? Here’s what we are looking for: Ability to guide architecture, design, development and operation discussions and decisions. Expert-level knowledge in the field of CI/CD. Familiarity with Content Delivery Networks (CDN), preferably Akamai. Familiarity with containerization technologies like Docker. Familiarity with monitoring and logging tools for identifying performance bottlenecks and optimizing infrastructure operations. Understanding of VPN concepts, configurations, and best practices. Proficiency in advanced Git workflows, code review processes, and branch management. Strong experience with troubleshooting and Root Cause Analysis. An array of benefits for you: Hybrid work arrangements to balance in-office collaboration and home flexibility. Annual Leave: 42 days off apart from Public / National Holidays. Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease. In House training programs: professional and technical training certifications.

Location Hyderabad, Telangana, 500081 Category Engineering Job Type Full time Job Id 1189884 No Principal Engineer - AI/ML This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: In the HPE Hybrid Cloud , we lead the innovation agenda and technology roadmap for all of HPE. This includes managing the design, development, and product portfolio of our next-generation cloud platform, Green Lake. Working with customers, we help them reimagine their information technology needs to deliver a simple, consumable solution that helps them drive their business results. Join us redefine what’s next for you. Job Family Definition: The Cloud Developer builds from the ground up to meet the needs of mission-critical applications, and is always looking for innovative approaches to deliver end-to-end technical solutions to solve customer problems. Brings technical thinking to break down complex data and to engineer new ideas and methods for solving, prototyping, designing, and implementing cloud-based solutions. Collaborates with project managers and development partners to ensure effective and efficient delivery, deployment, operation, monitoring, and support of Cloud engagements. The Cloud Developer provides business value expertise to drive the development of innovative service offerings that enrich HPE's Cloud Services portfolio across multiple systems, platforms, and applications. To strengthen and expand our AI/ML offerings, we are looking for a Principal Machine Learning Engineer - Tech Lead, to design and develop solutions using AI tools and machine-learning models that have a big potential for value and scale at HPE. As a Principal Machine Learning Engineer – Tech Lead, you will be responsible for driving the roadmap and building the next generation Machine Learning Platform and Machine Learning Models/Algorithms that our userbase will use for years to come as we scale our efforts to implement machine learning in our Product. You should be comfortable with petabytes of data, writing crisp design documentation, and building, debugging, and maintaining highly available distributed systems. The Machine Learning platforms that you build will empower developers throughout HPE to build better ML products more quickly than ever before. You will be at the forefront of development, research, and implementation of innovative machine learning models and pipelines. The ideal candidate should have a strong background in applied machine learning approaches and production-level engineering. You should have excellent problem solving and communication skills, and be comfortable working with data scientists, product managers, and other engineers. You should have a passion for creating machine learning products and be able to think through the implications of the solutions you create. A successful candidate should have an advanced degree in computer science, mathematics, engineering, or a related field, and have a strong portfolio of ML projects. You should design and build highly scalable systems, machine learning algorithms and deep learning applications. You should be able to execute tests and optimize machine learning models and algorithms. Also should be able to mentor and guide other ML Engineers in the team. What you will do: Experiment, design, develop and maintain machine learning models and pipelines with a high potential for value and scale. Collaborate with other ML engineers, data scientists, product managers, and other engineers to ensure successful implementation of machine learning solutions. Perform research and testing to develop or customize machine learning algorithms; conduct model training and evaluation as needed; integrate, test, tune and monitor the solutions developed. Research and evaluate new technologies and tools for machine learning. Maintain and update existing machine learning systems. Troubleshoot and debug machine learning systems. Work collaboratively with cross-functional partners and stakeholders, identify opportunities for business impact, understand, refine, and prioritize requirements for machine learning models, drive engineering decisions, and quantify impact. Hands-on develop, productionize, and operate Machine Learning models and pipelines at scale, including both batch and real-time use cases. Work with large scale structured and unstructured data, build and continuously improve cutting edge Machine Learning models. Provide technical guidance and mentorship to other team members and interns. Identify areas of improvement in existing machine learning systems. Provides guidance and leadership to design and develop reliable, cost-effective, and high-quality solutions for assigned systems portions or subsystems and advise on dealing with high-risk situations. Identifies and evaluates new technology innovations to ensure alignment with the technology roadmap and business value; creates plans for integration and update into architecture. Reviews and evaluates designs and project activities for compliance with development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk. Provides mentoring to others to set an example of software systems design and development innovation and excellence. Analyzes science, engineering, business, and other data processing problems to develop and implement solutions to complex application problems, system administration issues, or network concerns. What you will need: Education and Experience Required: Bachelor's or master’s degree in computer science, engineering, information systems, or closely related quantitative discipline. Typically, 10-15 years’ experience. Knowledge and Skills: Strong programming skills in Python, Java, Golang, or JavaScript. Deep expertise in software systems design, development methodologies, and integration across diverse platforms and technologies. Proficient in cloud-based security concepts like using identity and access management, firewalls, VPN, and in-plane switching systems. History of innovation with multiple patents or deployed solutions in software design. Excellent written and verbal communication skills. Ability to effectively communicate product architectures, design proposals, and negotiate options at business unit and executive levels. Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Release Management, Security-First Mindset, User Experience (UX) What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #hybridcloud Job: Engineering Job Level: TCP_05 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Skills: CI/CD pipelines, Infrastructure as Code, Terraform or Ansible tools, ServiceNow instances, ServiceNow APIs, end-to-end automation, scaling, ServiceNow Scripting, Position Overview We are looking for an experienced DevOps Engineer ServiceNow who will be responsible for enabling automation, continuous integration, and seamless deployment within the ServiceNow ecosystem. This role demands strong technical knowledge of CI/CD pipelines, Infrastructure as Code (IaC), cloud platforms, and API integrations, as well as a working understanding of platform performance optimization and security basics. Key Responsibilities Set up and maintain CI/CD pipelines for ServiceNow applications Automate deployments using Infrastructure as Code (IaC) tools such as Terraform or Ansible Manage ServiceNow instances: performance tuning, system upgrades, and configuration Integrate ServiceNow APIs with external tools for end-to-end automation Handle cloud infrastructure optimization, scaling, and security configurations Technical Skills Required ServiceNow Scripting & Configuration: JavaScript, Glide API, Flow Designer, UI Policies CI/CD Tools Jenkins, GitLab, Azure DevOps (any) Cloud Platforms (Hands-on With Any One) AWS, Azure, or GCP Infrastructure As Code (IaC) Terraform Ansible CloudFormation Containers & Orchestration (Preferred But Not Mandatory) Docker Kubernetes Helm API Integrations REST SOAP Monitoring Tools (Any Exposure Is Beneficial) Splunk ELK Stack Prometheus Security & Networking Basics VPN Firewalls Access Control Soft Skills Strong troubleshooting and debugging abilities Clear and effective communication skills Ability to work collaboratively in Agile environments High attention to detail and commitment to quality Show more Show less

Skills: CI/CD pipelines, Infrastructure as Code, Terraform or Ansible tools, ServiceNow instances, ServiceNow APIs, end-to-end automation, scaling, ServiceNow Scripting, Position Overview We are looking for an experienced DevOps Engineer ServiceNow who will be responsible for enabling automation, continuous integration, and seamless deployment within the ServiceNow ecosystem. This role demands strong technical knowledge of CI/CD pipelines, Infrastructure as Code (IaC), cloud platforms, and API integrations, as well as a working understanding of platform performance optimization and security basics. Key Responsibilities Set up and maintain CI/CD pipelines for ServiceNow applications Automate deployments using Infrastructure as Code (IaC) tools such as Terraform or Ansible Manage ServiceNow instances: performance tuning, system upgrades, and configuration Integrate ServiceNow APIs with external tools for end-to-end automation Handle cloud infrastructure optimization, scaling, and security configurations Technical Skills Required ServiceNow Scripting & Configuration: JavaScript, Glide API, Flow Designer, UI Policies CI/CD Tools Jenkins, GitLab, Azure DevOps (any) Cloud Platforms (Hands-on With Any One) AWS, Azure, or GCP Infrastructure As Code (IaC) Terraform Ansible CloudFormation Containers & Orchestration (Preferred But Not Mandatory) Docker Kubernetes Helm API Integrations REST SOAP Monitoring Tools (Any Exposure Is Beneficial) Splunk ELK Stack Prometheus Security & Networking Basics VPN Firewalls Access Control Soft Skills Strong troubleshooting and debugging abilities Clear and effective communication skills Ability to work collaboratively in Agile environments High attention to detail and commitment to quality Show more Show less

Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. Job Description The world is how we shape it. Roles and Responsibilities: Handling calls, Emails, Chats, incidents, and events on the tickets. Log details of all incidents. Alerts/events and problems utilizing standard reporting methods. Provide first-line fixes, utilize relevant procedures, or escalate problems. Use supplied checklists and ensure that problems highlighted are followed up. Maintain procedures compliant with ITIL, the company’s quality management system. Documenting and reporting on service desk activities such as incident reports, problem resolution, and staff training activities. Contribute to improving customer support by actively responding to queries and handling complaints. Follow up with customers to identify areas of improvement. Strong Knowledge of Computer, IT infrastructure, Printers, MS-office products, networks, servers Monitoring tools like Tivoli, etc. along with their components. Escalate tickets to L2 and L3 as appropriate and follow up for the resolution. Experience in handling international (European Geographics) clients. Tracking and documenting any changes made to KB article and creating of KB article. Handling checks and reports which should be timely sent to clients in. Ability to work a flexible schedule outside of typical business hours. Will be responsible for Incident Review in ServiceNow using defined quality criteria for all P1 and P2 Incidents Ensure that the Incident management documentation process is being performed with a high level of quality. Generate reports on an ad hoc or recurring basis using incident data from ServiceNow Project Description: Provide support on the first line of the help desk to the external customer, assisting users with hardware and software problems via phone, email, and chat. Within the time specified by the agreed service levels. Mandatory Skills : Strong working knowledge of Printers, Operating Systems, MS Office, Active Directory, VPN, ServiceNow, Etc. Excellent communication skills (written & verbal) Sound knowledge of ITIL framework and practices. Strong knowledge of preparing Excel reports, PowerPoint, and other SOP documents. Provide timely responses to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams. Categorize and record reported queries and provide solutions. Monitor issues from start till resolution. Escalate, if needed, unresolved problems to a higher level of support Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements with a proven track record of operational process change and improvement. Ensure timely follow-up with cross-functional teams via e-mails, phone calls, and MS teams. Other Requirements: Willing to work from the office Open to Night shift & 24*7 environment. Open to 24*7 environment Total Experience Expected: 01-02 years Qualifications Any stream graduate Additional Information At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities. Show more Show less

Job Description We are seeking a skilled Linux Administrator to manage, maintain, and troubleshoot Linux-based systems. The ideal candidate will have expertise in configuring, monitoring, and securing Linux environments while ensuring high availability and optimal performance. Responsibilities System Administration & Maintenance: Install, configure, and maintain Linux servers (Ubuntu, CentOS, RHEL, Debian, etc.), manage system upgrades, patches, and security updates and perform system monitoring and optimize performance. Security & Compliance: Implement and maintain security best practices (firewall rules, SSH hardening, intrusion detection, monitor system logs and respond to security threats and ensure compliance with organizational and regulatory security policies. Network & Server Management: Configure and troubleshoot network services (DNS, DHCP, NFS, FTP, VPN, etc.), manage web servers (Apache, Nginx) and database servers (MySQL, PostgreSQL, MongoDB) and work with cloud platforms (AWS, Azure, GCP) and virtualization technologies (VMware, KVM, Docker, Kubernetes). Scripting & Automation: Develop and maintain automation scripts using Bash, Python, or Ansible, automate system deployments and configurations and optimize system performance through automation. Backup & Disaster Recovery: Implement and manage backup strategies (rsync, Bacula, Veeam, etc.) and develop and test disaster recovery plans. Troubleshooting & Support: Diagnose and resolve hardware, software, and network issues, provide technical support and training to end-users and collaborate with development teams for DevOps and CI/CD integration. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 3+ years of experience in Linux administration. Strong knowledge of Linux operating systems (Ubuntu, RHEL, CentOS, etc.). Hands-on experience with shell scripting, automation tools, and configuration management (Ansible, Puppet, Chef). Experience with cloud platforms (AWS, Azure, GCP). Knowledge of networking fundamentals (TCP/IP, VLANs, routing). Proficiency in troubleshooting system and application issues. Experience with containerization and orchestration (Docker, Kubernetes). Strong understanding of cybersecurity best practices. Preferred Qualifications Certifications like RHCSA, RHCE, LFCS, or AWS Certified SysOps Administrator. Experience with CI/CD tools (Jenkins, GitLab CI/CD). Familiarity with Infrastructure as Code (Terraform, CloudFormation). Exposure to monitoring tools (Nagios, Zabbix, Prometheus, Grafana). Show more Show less

Job Description: Nissan is a pioneer in Innovation and Technology. With a focus on Mobility, Operational Excellence, Value to our Customers and Electrification of vehicles, you can expect to be part of a very exciting journey here at Nissan. Nissan is going after a massive Digital Transformation backed by leading technologies across the organization globally. We are committed to building a diverse, entrepreneurial organization, and our current team is strong evidence of that. Our people are what drive the business forward. At Nissan Digital, you will be part of a dynamic team with ample opportunities to grow and make a difference. As a Network engineer, you should possess capability for managing and designing the network infrastructure, including but not limited to, installation, setup/configuration, troubleshooting, tuning, and maintenance of networking and related equipment as defined in the tender. should have technical expertise to design, manage deployment and maintenance of IT network infrastructure, including but not limited to, administration of appropriate access protection, audit control, system recovery methods and procedures, prevention of breaches, awareness training etc. Position Description: We are looking for the position of Network Engineer with 8 to 10 years of experience in Network Administration and Network Security. Responsibilities: Manage and administer Palo Alto firewall, Cisco WSA, Zscalar proxy, Cisco Switches and Aruba Wireless system Monitor network performance, troubleshooting network problems and outages, scheduling upgrades. Secure network systems by establishing and enforcing policies and defining and monitoring access. Undertake data network fault investigations in local and wide area environments using information from multiple sources. Manage network uptime and maintain SLA within permissible limits. Ensure that the change management system is adhered to and that all changes to the network infrastructure are documented and approved. Mandatory Skills: Strong expertise in enterprise routing and switching environment, 3layer network architecture and enterprise wireless networks. Should have knowledge on data network equipment software / version upgrade to the latest stable firmware releases. Proficient in firewall administration - Palo Alto, Cisco FTD/ASA. Hands on experience in Cisco Iron Port proxy servers. Experience with network configuration management and monitoring tools. Experience with SDWAN and MPLS network Protocols such as BGP/OSPF/Static routes, TCP, IPv4, DNS, DHCP, MPLS, SDWAN, VPN - IPSEC and SSL Packet Capturing and analysing. Competency Requirement: Good communication skills, analytical and problem-solving abilities Good planning, organizing and time management skills. Certifications: CCNA/CCNP: Cisco Certification. PCNSA/PCNSE: Palo Alto Certifications Trivandrum Kerala India Show more Show less

As an IT Support Technician in our office , you will play a crucial role as the first line of technical support for our entire workforce. Your responsibilities extend beyond traditional IT support to include virtual onboarding of new employees to our technologies, ensuring a seamless and efficient integration into our digital ecosystem. Primary Responsibilities: First Point of Service Excellence: Provide exceptional first-level technical support to our work-at-home workforce, addressing hardware, software, and network connectivity issues in real-time. Remote Assistance Mastery: Utilize various remote tools, web meetings, email, service desk tickets, and instant messaging to deliver prompt and effective solutions to end-users. Closure Rate Optimization: Achieve a high closure rate for first-level support by leveraging a diverse set of remote software tools to troubleshoot and resolve technical issues. Thorough Documentation: Document all resolutions and escalations meticulously within our internal ticketing system to ensure a comprehensive and organized record of IT support activities. Hardware Configuration and Troubleshooting: Configure and troubleshoot a range of devices, including computers, thin clients, Mac computers, and peripherals necessary for our work-at-home operations. Procedural Adherence and Continuous Improvement: Follow established procedures while occasionally exercising sound judgment. Contribute to the development of new standard operating procedures as we acquire new technologies, with a focus on meticulous task documentation. Process Enhancement: Improve existing processes by evaluating objectives, reviewing proposed changes, and making recommendations to enhance efficiency and effectiveness. Information Security Compliance: Reinforce information security compliance across all IT support activities. Certifications (a plus): Network+ Virtualization tools knowledge. VMWare. GCP. Knowledge/Skills: 3+ years of work experience in a fast-paced IT desktop support role; BPO experience is preferred. Proficiency in Windows Operating Systems and Microsoft Office 365. Proficiency in Mac OS Operating System and software products. Proficiency with computer hardware, thin client hardware, software, VPN, and remote computer tools. VMware knowledge. Knowledge of Windows Active Directory. MFA knowledge in configuring and managing end-users. Excellent written and verbal communication skills with the ability to interact with non-tech users. Flexibility to work evening and weekend hours when needed. Ability to learn and understand new and potentially complex products. Strong problem-solving skills. Demonstrates honesty, integrity, and teamwork. Adaptable to change and able to work under pressure. Good time management skills and ability to multitask. Maintains high standards of ethical and professional conduct. Show more Show less

Description: Job Description- IT Service Desk Analyst Job Location: Delhi-NCR WHO ARE WE LOOKING FOR: As part of our continued improvement plan for Information Services we are seeking an enthusiastic IT Service Desk Analyst with great technical and customer service skills to be part of our Service Delivery team and support our members of staff and wider user community across the M+C Saatchi network. We are focused on providing the best customer service for our users. Working as part of this highly motivated team you will help ensure the delivery of high-quality services in line with SLAs and best practice. As an IT Service Desk Analyst, you will be working in an ITIL aligned environment providing a range of support to desktops, laptops, mobiles, tables and printers and a range of hardware and software applications. This role is an opportunity for you to grow and develop your experience in 1st and 2nd line support within a large environment across both Mac and Windows technologies DESCRIPTION: Reporting to the IT Service Delivery Manager. Core objective is to provide first and second line support to staff within the agency; assisting them with hardware and software problems via phone, email, remotely and in person, with a focus on service restoration and communicating with the customer on progress. WHAT WILL YOU BE RESPONSIBLE FOR: To provide technical support; dealing with support queries in person, via phone, email and the IT help desk system To maintain a high degree of customer service for all support queries and adhere to all service management principles Diagnose and resolve problems accurately making sure they are logged correctly and either closed successfully or escalated appropriately to 2nd/3rd Line support teams Respond to all calls on the call logging system or as instructed by the management team. Log all reported incidents or service requests in the IT ticketing system (Fresh Service) Respond to enquiries from clients and offsite staff and help them resolve any hardware or software problems Correctly log, prioritise, assign, track and respond to incidents and service requests in a timely manner, meeting agreed SLAs, and according to agreed standards and procedures Escalate high priority incidents to both internal and external teams, as appropriate Keep customers and other interested parties informed of progress throughout the lifecycle and ensure that corrective action is taken to avoid or minimise delays Perform Active Directory administration: Creating user accounts, reset passwords, create groups, etc. To take ownership of user problems and be proactive when dealing with user issues Provide incident management ownership of all incidents, and oversight of requests to track status and communicate progress in a timely manner to the reporting customers. To arrange for external technical support where problems cannot be resolved in house Liaise with external suppliers and vendors to order hardware and software for customers Maintaining the knowledge base for end user self-help and Service desk first line incident resolution and request fulfilment. Support customers in the use of computer equipment by providing necessary training and advice Carry out any ad hoc tasks/duties which may reasonably be expected as requested by IT Management WHAT ARE THE REQUIREMENTS OF THE ROLE: Minimum 2 Years of Experience in similar role. Strong logical thinking and the ability to troubleshoot any kind of problem and apply context to assess priority. Strong interpersonal skills with the ability to deal with the business at all levels. A strong and comprehensive understanding of PC/Mac hardware set-up and configuration, networking principles and specialist tools as used in the agency. A strong knowledge of Microsoft/Mac operating systems and productivity tools. Previous Service Desk experience Excellent verbal and written communication skills, ability to retain instruction, and push forward Experience of using call logging software Desire to progress, high motivation and good team working essential WHAT SKILLS DO WE NEED FOR THIS ROLE: Microsoft Windows versions 10 - 11 Apple IOS installation, configuration, and troubleshooting Active Directory user and group administration Audio Visual and video conference technologies and hardware Anti-virus installation and centralised deployment/management tools (e.g. Sophos) Remote/Secure access & VPN solutions (particularly FortiClient) WAN/LAN Technologies Service Desk call logging software (Fresh Service) Wi-Fi Technologies (specifically Meraki) Desktop Imaging (Windows & Mac) Email management/security (particularly Mimecast) Microsoft Office 365 administration Mobile Telephony (IOS and Android) MDM - Intune Secure file sharing system (particularly Egnyte) Four shift patterns working between the hours of Monday – Friday 03:00AM – 12:00PM IST (AUS Shift) 09:00AM – 06:00PM IST (APAC Shift) 02:00PM – 11:00PM IST (UK Shift) 06:30PM – 03:30AM IST (US Shift) Occasional overtime may be available to meet the demands of the business. Willing to work weekends and out of hours/unsociable hours on occasion What Can you look forward to: Being a part of the world’s largest independent advertising holding group. Family Health Insurance Coverage. Flexible Working Hours. Regular events including Reece Lunch & indoor games. Employee Training/Learning Programs About M+C Saatchi Group: M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture brought to life through equity with business-wide activity across people, culture, industry and society. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR). Additional Description: N/A " M+C Saatchi Group was founded in 1995 and is now the biggest Independent creative agency group in the World. Founded on one core principle, Brutal Simplicity. Show more Show less