Votch AI

Job Description: Prompt Engineer (2 Years Experience) Location: Remote / Hybrid Employment Type: Full-time Experience: 2 years About the Role We are looking for a Prompt Engineer who can design, test, and optimize high-quality prompts to deliver accurate, reliable, and context-aware outputs across multiple workflows. You will work closely with product, engineering, and client-facing teams to translate business requirements into structured prompts and agent instructions. This role is ideal for someone who has hands-on experience building AI-driven conversation flows, knowledge bases, system prompts, and prompt evaluation systems. Key Responsibilities 1. Prompt Design & Optimization Write, refine, and optimize prompts for various use cases (voice agents, chatbots, content generation, workflows). Build structured system prompts, guardrails, and instruction hierarchies. Improve accuracy, tone, and reliability of outputs through iterative testing. 2. Agent Building & Testing Create conversational agents with domain-specific logic (customer service, sales, renewals, etc.). Test outputs across edge cases and ensure consistency in tone, language, and behavior. Implement fallback flows and constraints 3. Knowledge Base Structuring Convert unstructured content (documents, scripts, SOPs) into concise KB formats. Maintain and version-control knowledge bases for different clients or use cases. 4. Performance Monitoring Analyze generated outputs and identify failure patterns. Conduct A/B testing of prompt variations. Track metrics such as accuracy, hallucination rate, latency sensitivity, and prompt cost. Requirements Must-Have 2+ years of hands-on experience in prompt engineering, conversational AI, NLP, or related fields. Strong command over English language structure, tone control, and instruction writing. Experience with LLMs such as OpenAI GPT, Claude, Gemini, Llama, etc. Ability to design structured prompts, reasoning flows, and personas. Analytical mindset with strong problem-solving abilities. Key Competencies Clear communication & structured thinking Extreme attention to detail Ability to break down complex flows into instructions Creative problem-solving with constraints Fast learner with iterative mindset Ownership and ability to work in fast-paced environments