5 Voip Technology Jobs

1. Design & Architecture Design end-to-end UCC solutions (voice, video, messaging, presence, conferencing). Develop scalable and secure architectures that integrate with existing IT infrastructure. Conduct capacity planning and performance optimization. 2. Implementation & Integration Deploy UCC platforms and related hardware (IP phones, conferencing systems, video endpoints). Integrate UCC with enterprise applications (email, CRM, ERP, intranet). Configure SIP trunks, VoIP gateways, and PBX systems. Migrate legacy systems to modern UCC platforms. 3. Administration & Maintenance Manage day-to-day operations of UCC platforms. Monitor system performance and ensure high availability. Troubleshoot and resolve voice, video, and messaging issues. Apply software updates, patches, and upgrades. Manage user accounts, permissions, and policies. 4. Security & Compliance Implement security controls for voice/video/messaging traffic. Ensure compliance with regulatory and corporate policies (GDPR, HIPAA, etc.). Conduct regular audits and vulnerability assessments. 5. Support & Troubleshooting Provide Tier 3/4 support for complex UCC issues. Develop documentation and knowledge base articles for users and support staff. Train helpdesk and IT staff on UCC tools and troubleshooting. 6. Collaboration & Stakeholder Engagement Work with network engineers to ensure optimal QoS for UCC traffic. Collaborate with security teams to safeguard UCC environments. Liaise with vendors and service providers for escalations and new implementations. Provide input for budgeting and cost optimization of UCC solutions. Common Technologies & Tools Microsoft Teams, Zoom, Cisco Webex, Google Meet Microsoft Exchange / Outlook integration Cisco Unified Communications Manager (CUCM) Skype for Business / Lync (legacy) SIP, VoIP, PSTN, PBX systems SBCs (Session Border Controllers) Audio/Video conferencing equipment (Polycom, Logitech, Crestron) QoS, MPLS, WAN optimization tools Monitoring tools (SolarWinds, PRTG, etc.) Skills & Qualifications In-depth understanding of networking concepts (TCP/IP, DNS, QoS, VLANs). Strong knowledge of SIP and VoIP technologies. Familiarity with cloud-based UCC platforms (UCaaS). Good understanding of security best practices in UCC environments. Project management and vendor management skills. Excellent problem-solving and analytical abilities. Strong documentation and communication skills.

We are seeking an ambitious and energetic Inside Sales Executive who will be responsible for driving our company's sales. You will be the first point of contact for most of our clients, helping them understand the value of our products and services Required Candidate profile Strong communication and negotiation skills. Ability to build rapport with clients quickly. Knowledge of CRM software and telephone systems.

We are looking for a MERN Stack developer with hands on experience in developing VOIP Applications. The candidate should have sufficient knowledge of integration of Freeswitch into Node JS applications.Ability to use various AI Agents for coding. Performance bonus Annual bonus

Job Title: Senior CUCM Engineer (8+ Years Experience) Job Overview: We are seeking a highly skilled and experienced Senior CUCM Engineer with over 8 years of experience in designing, implementing, and maintaining Cisco Unified Communications Manager (CUCM) solutions. This role requires a deep understanding of CUCM environments, VoIP technologies, call routing, and system integration. The ideal candidate will have a strong track record of troubleshooting complex issues, optimizing performance, and providing technical leadership in a large-scale enterprise environment. Key Responsibilities: Design, implement, and maintain Cisco Unified Communications Manager (CUCM) and related voice systems. Configure and manage VoIP solutions, including call routing, dial plans, and device management. Oversee CUCM system updates, patches, and upgrades. Troubleshoot and resolve issues related to voice, video, and messaging systems. Provide technical leadership and mentoring to junior engineers and support teams. Collaborate with other IT teams to integrate CUCM with other enterprise systems such as Active Directory, Exchange, and CRM platforms. Ensure high availability and disaster recovery capabilities for CUCM and other Unified Communications systems. Document system configurations, procedures, and network topologies. Analyze and optimize the performance of the CUCM environment. Provide expert-level support for troubleshooting complex network issues involving voice, video, and data. Required Skills and Experience: 8+ years of hands-on experience with Cisco Unified Communications Manager (CUCM), including advanced configuration, troubleshooting, and support. Strong knowledge of VoIP technologies and protocols (SIP, H.323, MGCP, RTP). Experience with Cisco IP Phones, gateways, and other voice/video devices. In-depth knowledge of CUCM administration, including call routing, dial plans, call processing, and QoS (Quality of Service). Familiarity with Cisco Unity Connection, Cisco Emergency Responder (CER), and other Cisco UC applications. Proficiency in integrating CUCM with other communication platforms (email, voicemail, instant messaging, etc.). Strong troubleshooting skills in a multi-site and multi-vendor environment. CCNA Collaboration or CCNP Collaboration certification is preferred. Excellent communication and problem-solving skills. Desired Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. Experience with Cisco WebEx and other collaboration tools. Familiarity with Cisco Expressway and Jabber solutions.

Position: Accessibility Tester Associate Location: Mumbai About the role: We are looking for an experienced candidate who should have an in-depth knowledge of HTML, CSS , ARIA and the concepts of web accessibility; an up-to-date knowledge on the range of assistive technology available to people with a disability; with good communication skills What youll do: Conduct accessibility evaluations and audits of digital products, including websites, single page web applications, mobile applications, and software, using a variety of testing tools and assistive technologies. Identify accessibility issues and barriers for users with disabilities and provide detailed reports and recommendations for remediation. Collaborate with cross-functional teams, including developers, designers, and product managers, to integrate accessibility best practices into the development process. Perform manual accessibility testing using screen readers, keyboard navigation, and other assistive technologies to verify compliance with accessibility standards, such as WCAG 2.2 and ADA. Stay updated on industry trends, best practices, and regulatory requirements related to digital accessibility. What were looking for: In-depth knowledge of accessibility standards and guidelines, such as WCAG, ADA, and Section 508. Knowledge on ARIA mandatory Proficiency in using accessibility testing tools, such as screen readers (e.g., VoiceOver, JAWS), automated testing tools (e.g., Axe, WAVE), and browser developer tools. Experience with assistive technologies and accessibility features across various platforms and devices. Strong analytical and problem-solving skills, with the ability to identify and prioritize accessibility issues. Excellent communication skills, with the ability to articulate complex accessibility concepts and recommendations to diverse stakeholders. Certifications in accessibility testing or related areas (e.g., IAAP Certified Professional in Accessibility Core Competencies, Web Accessibility Specialist (WAS), DHS Trusted tester) are a plus