IT support / Service Desk ( International voice ) Glympse Human Capital Services

1.0 - 5.0 years

3 - 15 Lacs

Hyderabad, Telangana, India

On-site

Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...

Posted 2 months ago

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L3 Engineer and MS Team Lead Alaric Ventures

5.0 - 10.0 years

15 - 18 Lacs

Mohali

Work from Office

Role Overview: The L3 Engineer and MS Team Lead is responsible for overseeing day-to-day operations, managing escalations, and driving automation within the Amazon Connect Managed Services framework. This role ensures optimal service availability, operational efficiency, and continuous improvements aligned with business objectives. Key Responsibilities: Lead and manage end-to-end operations of Amazon Connect, ensuring high availability, performance, and SLA compliance. Serve as the primary escalation point for critical incidents and complex technical challenges. Drive automation and process improvements to enhance service delivery and operational efficiency. Implement proactive monitoring, a...

Posted 3 months ago

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L3 Engineer and MS Team Lead Alaric Ventures

5.0 - 10.0 years

15 - 18 Lacs

Chandigarh

Work from Office

Posted 3 months ago

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Telecommunications Engineer Level II Worleyparsons India Private Limited

5.0 - 12.0 years

3 - 5 Lacs

Chennai, Tamil Nadu, India

On-site

The Role As a Telecommunications Engineer with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc. You will provide Telecommunication Engineering services to Worley, and its customers and may provide technical support within the Telecommunication team. Deliver Telecommunication specific design and drafting services that meet Worley the customers and applicable statutory and regulatory requirements. Knowledge of SPI / AVEVA. Able to prepare instrument datasheets, Index, IO list and other SPI deliverables. Able guide the designers for modelling activity, having good communication skills . About You...

Posted 3 months ago

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call back technician Atom Lifts India Private Limited

1.0 - 10.0 years

2 - 5 Lacs

Chennai, Tamil Nadu, India

Remote

Description We are seeking a Call Back Technician to join our team in India. The ideal candidate will have 1-10 years of experience in technical support and customer service. This role involves providing high-quality technical assistance to customers, ensuring their issues are resolved efficiently and effectively. Responsibilities Respond to customer inquiries and requests via phone and email. Perform troubleshooting and technical support for customers remotely. Document customer interactions and maintain records in the system. Coordinate with other technical teams to resolve complex issues. Follow up with customers to ensure their issues are resolved satisfactorily. Provide training and sup...

Posted 4 months ago

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Wireless Network Engineer Robotics Technologies

10.0 - 15.0 years

15 - 20 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

We are seeking a highly experienced Wireless Network Engineer to join our team in India. The ideal candidate will have a strong background in designing, implementing, and managing wireless networks, with a focus on performance, security, and reliability. Responsibilities Design, implement, and manage wireless networks to ensure optimal performance and reliability. Conduct site surveys to assess coverage and capacity requirements for wireless deployments. Troubleshoot and resolve wireless network issues, ensuring minimal downtime for users. Monitor network performance and security, making necessary adjustments to configurations as needed. Collaborate with cross-functional teams to integrate w...

Posted 4 months ago

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