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5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You are sought after to take up the role of Technical Support Team Lead or Technical Manager for managing the VOIP services support team. Your primary responsibility will be to utilize your robust technical background in VOIP technologies, exceptional leadership skills, and knack for handling intricate technical issues to ensure top-notch customer satisfaction. This position entails supervising a team of engineers, delivering escalated support for VOIP-related concerns, and guaranteeing top-tier service provision to clients, particularly in the US market. **Key Responsibilities:** - Lead, mentor, and manage a team of technical support engineers focusing on VOIP solutions. - Offer technical g...
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As an IT Support Engineer at Phykon, you will play a crucial role in managing client communications, installing and configuring software systems, and collaborating with QA and Dev teams to resolve issues efficiently. Your expertise in deploying applications, performing root cause analysis, and providing technical assistance will be essential for ensuring optimal system performance and customer satisfaction. **Key Responsibilities:** - **Client Communication:** Effectively manage and maintain client communications. - **Software Management:** Install, configure, and maintain various software systems. - **Collaboration:** Work closely with QA and Dev teams to clearly identify and communicate is...
Posted 6 days ago
0.0 years
0 Lacs
pune, maharashtra, india
Remote
Infrastructure Engineering As an Infrastructure Engineer with Convera , c looking for motivated and experienced Voice Engineers and professional who are eager to expand their expertise into the dynamic world of Amazon Connecta cutting-edge, cloud-based contact center solution that offers complete customization with scalable cloud technology. If you're looking to advance your career in software development, AWS, or AI, this is the perfect opportunity to upskill and work on innovative solutions. You Will Be Responsible For As a Voice Engineer, you will: Implement and optimize Amazon Connect cloud-based contact center solutions, including call and queue flows, agent experience, call recording, ...
Posted 3 weeks ago
5.0 - 7.0 years
0 Lacs
pune, maharashtra, india
On-site
Company Description At Samespace, we merge advanced technology with intuitive design to build world-class user experiences. By operating a global private cloud through our self-managed data centers, we deliver high-performance, low-latency solutions tailored for scale. Role Overview We're looking for a Network & Systems Engineer with strong technical expertise in networking and Linux systems. In this role, you'll ensure infrastructure reliability, manage complex data center environments, and support mission-critical operations across our global network. Key Responsibilities Lead and resolve critical network incidents Plan, execute, and maintain data center installations and upgrades Provide ...
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
You will be joining Vitel Global Communications Pvt Ltd, a leading provider of VoIP services known for delivering high-quality communication solutions to businesses and individuals globally. As a Technical Support Engineer based in Hyderabad, Telangana, your main responsibility will be to offer technical assistance for VoIP-related issues through phone calls and emails. You are expected to diagnose and resolve various VoIP problems, such as call quality issues, connectivity problems, and configuration errors. Moreover, you will assist customers in setting up, configuring, and maintaining VoIP systems while also monitoring and ensuring the optimal performance and uptime of the VoIP infrastruc...
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Title: Voice Engineer (Mid-level / Senior) Location: Hyderabad (Work from Office) Seniority Level: Mid-level to Senior (Individual Contributor / Tech Lead) Experience: Minimum 4 years (4-8+ years preferred for Senior level) Department: Product Engineering Voice / CPaaS Company Overview Voxvalley Technologies is a global telecom software provider empowering operators, MVNOs, aggregators, and enterprises across 20+ countries. With over a decade of innovation in CPaaS, UCaaS, CCaaS, and eSIM solutions, Voxvalley delivers high-performance communication platforms that drive digital transformation. Our flagship products include Tringy (IP-PBX) , CPaaS white-label platforms , and eSIM provision...
Posted 3 weeks ago
0.0 years
0 Lacs
bengaluru, karnataka, india
Remote
About Northern Trust Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Position : Lead Engineer, Cisco Voice Location : Bangalore Experience: Working knowledge of Cisco Voice and Contact Center ...
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Role :- Telecom (Asterisk) Experience :- Min 1 year Relevant in Asterisk Location :- Mumbai(Goregaon East) Shift timings and working days :- General shift, 9hrs Shift, 6 days Roles & Responsibilities Design, implement, and maintain Asterisk-based telephony solutions. Customize Asterisk configurations to meet client specifications. Integrate Asterisk with third-party applications and services, such as CRM systems. Troubleshoot and resolve issues related to Asterisk configurations, call routing, and SIP protocols. Optimize Asterisk performance for scalability and reliability. Provide technical support and guidance to clients and internal teams. Document Asterisk configurations, processes, and ...
Posted 1 month ago
6.0 - 12.0 years
0 Lacs
haryana
On-site
At Capgemini Engineering, the world leader in engineering services, you have the opportunity to join a global team of engineers, scientists, and architects who help innovative companies unleash their potential across all industries. As a Python Automation Lead, you will play a vital role in designing and implementing automation frameworks to enhance software quality and delivery speed. Your responsibilities will include: - Leading the development of automation frameworks using Python and tools like Selenium, Appium, or Cypress. - Setting up and managing CI/CD pipelines using Jenkins, GitLab CI, or GitHub Actions. - Integrating DevOps tools such as SonarQube and Coverity for code quality and ...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
Role Overview: You are a highly skilled SIP Server Engineer/Asterisk Developer responsible for designing, configuring, and maintaining SIP-based communication systems. Your expertise in Asterisk, VoIP technologies, and real-time communication protocols will be utilized to ensure optimal performance, security, and integration with enterprise platforms. Key Responsibilities: - Deploy, configure, and manage SIP servers (Asterisk, FreeSWITCH, or similar PBX systems). - Implement WebRTC solutions for browser-based real-time communication. - Develop and maintain SIP signaling flows, call routing, IVR, conferencing, and advanced telephony features. - Configure firewalls, NAT traversal, and optimize...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an Android Developer at our company, you will be responsible for pushing mobile technologies to their limits and collaborating with a team of talented engineers to design and build the next generation of mobile applications. Your key responsibilities will include: - Translating designs and wireframes into high-quality code - Designing, building, and maintaining high-performance, reusable, and reliable Java code - Ensuring the best possible performance, quality, and responsiveness of the application - Understanding business requirements and translating them into technical requirements - Identifying and correcting bottlenecks and fixing bugs - Helping maintain code quality, organization, an...
Posted 1 month ago
5.0 - 10.0 years
3 - 8 Lacs
chennai, tamil nadu, india
Remote
Essential Functions Provide technical support for voice and data business products provided by CBTS including but not limited to incident management, task management, change management, and proactive platform stability monitoring (50%) Document work updates in a company-provided ticketing system until resolution is complete and ticket is resolved (20%) Provide recommendations to be considered in developing the Technology roadmap. (10%) Collaborate closely with Enterprise Architects, Security, and IT staff to drive company objectives (10% Serve as the Escalation Manager for internal and external stakeholders including facilitation of and/or participation in declared P1s/Major Incidents (5%) C...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As a Telephony Solutions Engineer at our company, your primary responsibility will be to design, implement, and maintain Asterisk-based telephony solutions. This will involve customizing Asterisk configurations to meet client specifications and integrating Asterisk with third-party applications such as CRM systems. Troubleshooting and resolving issues related to Asterisk configurations, call routing, and SIP protocols will also be a key part of your role. It will be essential to optimize Asterisk performance for scalability and reliability. Your role will also include providing technical support and guidance to clients and internal teams. Documenting Asterisk configurations, processes, and b...
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing...
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
gurgaon, haryana, india
On-site
Key Responsibilities: Handle incoming customer calls to resolve technical queries and issues. Provide step-by-step guidance to customers for troubleshooting hardware, software, or network problems. Escalate unresolved issues to the appropriate technical teams when necessary. Document all customer interactions and resolutions accurately in the system. Follow up with customers to ensure their issues are fully resolved. Maintain high levels of customer satisfaction and adhere to process SLAs. Stay updated with product knowledge, new technologies, and process changes. Required Skills and Qualifications: Education: Graduate in any discipline (Undergraduates with relevant experience can also apply...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You are sought to be an experienced Technical Support Team Lead or Technical Manager to oversee the VOIP services support team. Your responsibilities will include managing a team of engineers, addressing escalated VOIP-related issues, and ensuring top-notch service delivery to clients, particularly in the US market. Your role demands a strong technical background in VOIP technologies, exceptional leadership skills, and the ability to handle intricate technical challenges while upholding superior customer satisfaction. **Key Responsibilities:** - Lead, mentor, and manage a team of technical support engineers specialized in VOIP solutions. - Provide technical guidance and escalate complex tech...
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You are an experienced Technical Support Team Lead or Technical Manager responsible for managing the VOIP services support team. Your primary role is to oversee a team of engineers, provide escalated support for VOIP-related issues, and ensure high-quality service delivery to clients, particularly in the US market. Your responsibilities include leading and mentoring the technical support engineers, providing technical guidance, managing the ticketing system, tracking ongoing issues, and collaborating with engineering teams to improve product offerings based on customer experiences. To qualify for this role, you must have a minimum of 5+ years of experience in technical support, with at least...
Posted 2 months ago
4.0 - 9.0 years
0 - 3 Lacs
chennai, bengaluru
Work from Office
We are seeking a skilled and experienced Voice L2 Support Engineer to join our IT infrastructure team. The ideal candidate will have in-depth knowledge of voice technologies, including VoIP, SIP, CUCM (Cisco Unified Communications Manager), and call routing/troubleshooting . As an L2 engineer, you will provide advanced support, handle escalations from L1, and ensure smooth operation of our voice infrastructure. Preferred candidate profile :MALE
Posted 2 months ago
0.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Say hello to possibilities. It's not every day that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us: we're a $2 Billion annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center, and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open-platf...
Posted 2 months ago
3.0 - 5.0 years
3 - 5 Lacs
Chennai, Tamil Nadu, India
On-site
Service Desk Analyst II CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provid...
Posted 3 months ago
3.0 - 6.0 years
3 - 6 Lacs
Chennai, Tamil Nadu, India
Remote
CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com. Job Purpose This position is responsible for dedicated customer serv...
Posted 3 months ago
5.0 - 10.0 years
5 - 10 Lacs
Chennai, Tamil Nadu, India
Remote
CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com. Job Purpose This position is responsible for dedicated customer serv...
Posted 3 months ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
You are an experienced Oracle OCCAS (Oracle Communications Converged Application Server) Technical Consultant with over 7 years of experience. In this role, you will be responsible for leading solution design, integration, and implementation efforts throughout pre-sales, development, and delivery stages. Your expertise in Oracle OCCAS, Oracle SBC, SIPREC, and VoIP technologies, as well as hands-on experience in voice traffic filtering, call branding, observability, and AI-driven voice security tools like Resemble.ai and Mutare, will be crucial. Your key responsibilities will include designing and delivering end-to-end OCCAS-based solutions, integrating Oracle SBC for secure SIP call handling...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You will be joining Vitelglobal Communications Pvt Ltd in Hyderabad, India, working in US Shifts (Night Shift) for 5 days a week with weekends off. As a Technical Support Team Lead or Technical Manager, you will be responsible for managing the VOIP services support team. Your strong technical background in VOIP technologies, leadership skills, and ability to handle complex technical issues while ensuring customer satisfaction will be crucial. Your key responsibilities will include leading, mentoring, and managing a team of technical support engineers specializing in VOIP solutions. You will provide technical guidance, escalate complex technical issues, oversee high-quality support delivery f...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As an experienced IT Support Engineer with 3 to 6 years of experience, you will be joining the dynamic team at Phykon in Trivandrum (Technopark). Your primary responsibility will be to manage client communications effectively, install and configure software systems, and collaborate closely with QA and Dev teams to identify and resolve issues. You must have a strong background in deploying and maintaining applications, conducting root cause analysis, and offering technical assistance to internal and external customers. Your key responsibilities will include maintaining client communications, installing and configuring software systems, collaborating with QA and Dev teams to communicate issues...
Posted 3 months ago
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