26 Voip Systems Jobs

We are seeking a Principal Architect to lead the design and technical direction of our next-generation voice communications platform. In this hands-on leadership role, you will architect carrier-grade VoIP systems with high availability, low latency, and global scalability - powering mission-critical voice services for our customers. This is a hands-on leadership role where you guide architecture decisions, set best practices, and collaborate closely with Engineering, DevOps, Product, and QA teams. Responsibilities, Duties and Skill Qualifications • Architect & Implement VoIP Infrastructure: Design and deploy a scalable VoIP core using SIP-based platforms (e.g. FreeSWITCH, Kamailio/OpenSIPS)...

Opportunity to learn Great growth pace About Our Client The hiring organisation is a well-established player in the mechanic centric quick commerce platform Job Description All customer interaction channels: WhatsApp, Helpline calls, App enquiries, web chat Ensure TAT-based query resolution (orders, product availability, delivery, returns, payment issues) Build SOPs, scripts, escalation matrix, and tracking mechanisms Monitor customer query trends to flag product gaps, catalogue issues, and delivery pain points??Management & Inside Sales Manage incoming generated by marketing and field teams (mechanic sign-ups, product enquiries, promotions) Convert incoming into orders / repeat orders / cat...

Role Overview: You will be responsible for meeting with IT managers to determine the company's networking needs, analyzing existing VoIP networks and computer systems, and developing architecture plans for voice and data services. Your role will involve installing network hardware modules, designing and implementing VOIP systems, and supporting the transition from legacy Siemens PBX to VOIP network. As a VoIP Engineer, you will troubleshoot VoIP network issues, analyze and upgrade network security systems and protocols, and manage network installations for future expansion. Additionally, you will be required to train staff on network and system protocols, monitor voice equipment, and manage ...

Job Title: Senior System Administrator Experience Required: 1215 Years Location: HITEC City, Hyderabad Employment Type: Full-Time Shift: Night Shift (US Shift -7.30 PM to 4.30 AM) Job Summary We are seeking an experienced Senior System Administrator to oversee and manage the end-to-end IT infrastructure for approximately 300 users . The ideal candidate must have strong experience across Office 365, firewalls, servers, networking, VOIP, Active Directory, VPN , backup management , cloud technologies , and remote desktop support . This is a hands-on role requiring deep technical expertise and the ability to independently manage enterprise-level IT operations. Key Responsibilities 1. Infrastruct...

As a Technical Support Executive in IP Telephony/VOIP at Hubris Technologies, your role will involve providing technical support and troubleshooting for VoIP and IP telephony systems. You will assist customers with system-related queries, analyze and resolve technical issues efficiently, and deliver excellent customer service. Additionally, you will be responsible for ensuring the smooth operations of communication systems and supporting clients in maintaining system performance. Key Responsibilities: - Provide technical support and troubleshooting for VoIP and IP telephony systems - Assist customers with system-related queries - Analyze and resolve technical issues efficiently - Deliver exc...

Job Brief We are looking for a Telephony Engineer to develop, implement and support IP Telephony related technologies including and not limited to IP Telephony, IVR platforms, Conferencing solutions, Voice engineering integration, Voice over IP (VoIP). Responsibilities Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Experience in telephony network(AVAYA, Genesys, Cisco, AWS) Install, configure, test, and maintain operating systems, application software and system management tools. Maintain security, backup, and redundancy strategies. Perform network maintenance and system upgrades including service packs, patches, hot ...

As a Lead Java Developer at Phonon.io in Vadodara, you will play a crucial role in developing and optimizing enterprise communication solutions. Your responsibilities will include: - Leading two to three modules or core functionalities with a team of 3-4 engineers, serving as both an individual contributor and a leader. - Designing, developing, and maintaining backend and middleware applications using J2EE, Spring Framework, Spring Security, and Spring Boot. - Working on database design, development, and optimization using MySQL and MongoDB. - Developing and maintaining VoIP systems using Asterisk to ensure high availability and scalability. - Utilizing Linux for system administration tasks,...

As the IT Infrastructure Officer, you will be responsible for overseeing the end-to-end management of IT infrastructure. This includes network design, hardware and server management, system integrations, and maintenance of both on-premise and cloud-based environments. Your role will also involve managing cybersecurity frameworks, implementing data protection measures, conducting vulnerability assessments, and ensuring compliance with security policies and regulatory standards such as ISO, GDPR, or SOC. Key Responsibilities: - Manage network design, hardware, and server administration - Oversee system integrations and maintenance of on-premise and cloud environments - Implement cybersecurity ...

Role: IT Infrastructure & Security Officer Experience: 8+ years Location: Jabalpur Role: The role encompasses end-to-end oversight of IT infrastructure, including network design and administration, hardware and server management, system integrations, and maintenance of both on-premise and cloud-based environments. Responsibilities also include managing cybersecurity frameworks, implementing data protection measures, conducting regular vulnerability assessments, and ensuring compliance with security policies and regulatory standards such as ISO, GDPR, or SOC. The officer should be proficient in handling enterprise-level CRM platforms, VoIP systems, firewalls, VPNs, endpoint protection tools, ...

Role & responsibilities Job Summary: We are seeking a highly skilled and experienced Senior VoIP Support Engineer to join our team.The ideal candidate will have indepth knowledge of VoIP technologies, networktroubleshooting, SIP protocol, and Unified communication systems. You will be responsible formanaging, supporting, and optimizing VoIP infrastructure, handling escalations, and workingclosely with vendors and internal teams to ensure uptime and performance. Preferred candidate profile equired Skills and Qualifications: 5+ years of hands-on experience in VoIP systems support and engineering. Strong understanding of SIP, RTP, SDP, and related protocols. Experience with packet analysis tool...

As an IT & Broadcast Engineer at our organization, you will play a crucial role in providing operational support for systems used to produce, publish, and serve content on TV, Digital, and Audio Platforms. You will work as part of a shift-working team, ensuring seamless integration across various systems. Your responsibilities and qualifications are outlined below: **Key Responsibilities:** - Design and implement end-to-end Newsroom Content workflows - Provide technical support for various broadcasting environments - Perform system updates and configuration adjustments - Maintain accurate incident logs and develop contingency procedures - Stay updated with operational changes and industry ad...

Description We are seeking a skilled Telecom Engineer to join our dynamic team in India. The ideal candidate will have 3-5 years of experience in designing, implementing, and maintaining telecom systems, ensuring high-quality network performance and reliability. Responsibilities Design and implement telecom systems and networks. Conduct feasibility studies and site surveys for telecom infrastructure. Troubleshoot and resolve issues related to telecom equipment and network connectivity. Collaborate with cross-functional teams to enhance network performance and reliability. Prepare documentation and reports on network performance and upgrades. Skills and Qualifications Bachelor's degree in Tel...

Job Title: NOC Engineer / VoIP Engineer Location: Pune, Maharashtra Job Type: Full-Time | Fresher & Experienced Job Description We are seeking motivated NOC Engineers / VoIP Engineers to join our growing team. The role involves monitoring, troubleshooting, and ensuring seamless operations of IT and communication systems. Candidates should be enthusiastic about learning new technologies, ready to work in rotational shifts, and possess excellent communication skills. Key Responsibilities Monitor, troubleshoot, and maintain network and VoIP systems. Ensure high availability and reliability of IT infrastructure. Provide technical support and resolve issues within defined SLAs. Handle escalations...

Role: Telesales Representative - USA Market Position Overview We are seeking an experienced Telesales Representative with USA accent training to join our dynamic sales team. The ideal candidate will have proven telesales experience and the ability to effectively communicate with American customers, driving sales growth through outbound and inbound calling activities. Key Responsibilities: Sales Activities: Conduct 200-300 outbound calls daily to prospective customers in the USA market Handle inbound sales inquiries and convert leads into sales opportunities Present and promote products/services using solid arguments to prospective customers Establish, develop, and maintain positive business ...

Role: Telesales Representative - USA Market Position Overview We are seeking an experienced Telesales Representative with USA accent training to join our dynamic sales team. The ideal candidate will have proven telesales experience and the ability to effectively communicate with American customers, driving sales growth through outbound and inbound calling activities. Key Responsibilities: Sales Activities: Conduct 200-300 outbound calls daily to prospective customers in the USA market Handle inbound sales inquiries and convert leads into sales opportunities Present and promote products/services using solid arguments to prospective customers Establish, develop, and maintain positive business ...

You will be responsible for monitoring, troubleshooting, and ensuring seamless operations of IT and communication systems as a NOC Engineer / VoIP Engineer. You should be eager to learn new technologies, be prepared to work in rotational shifts, and have exceptional communication skills. Your key responsibilities will include monitoring, troubleshooting, and maintaining network and VoIP systems, ensuring the high availability and reliability of IT infrastructure, providing technical support within defined SLAs, handling escalations efficiently with strong problem-solving abilities, and collaborating with cross-functional teams to deliver efficient solutions. The ideal candidate should be wil...

As a Lead Java Developer at Phonon.io, you will play a crucial role in developing and optimizing enterprise communication solutions utilizing your expertise in Java/J2EE, microservices, and cloud technologies. Your responsibilities will include leading a team, ensuring high-quality software delivery, and driving technical excellence. This position offers an exciting opportunity to work with cutting-edge technologies, mentor engineers, and contribute to impactful projects in a fast-paced environment. You will be responsible for leading two to three modules or core functionalities, each with a team of 3-4 engineers. Your role will involve application development, database management, VoIP syst...

Job Description (Posting). Handling customer calls regarding technical issues, product/device problems, new feature request and general client concerns.rn Responding to customer queries in a timely and accurate way, via phone, email, or chat.rn Creating tickets for customer reported issues, troubleshooting, and escalating to next level with regular follow-ups until closure.rn Must take ownership of customer issues, troubleshoot problems, and see them through to resolution.rn Collect prompt and accurate information from customers, create ticket and document knowledge/troubleshooting steps in the form of ticket logs.rn Responsible for maintaining & following the correct process flow and escala...

Job Description (Posting). Handling customer calls regarding technical issues, product/device problems, new feature request and general client concerns.rn Responding to customer queries in a timely and accurate way, via phone, email, or chat.rn Creating tickets for customer reported issues, troubleshooting, and escalating to next level with regular follow-ups until closure.rn Must take ownership of customer issues, troubleshoot problems, and see them through to resolution.rn Collect prompt and accurate information from customers, create ticket and document knowledge/troubleshooting steps in the form of ticket logs.rn Responsible for maintaining & following the correct process flow and escala...

As a Technical Support Engineer - NOC, your primary responsibility will be to monitor infrastructure and application alerts in ME Monitoring tools, as well as monitor mail alerts. You will be required to log incidents, run bridge calls, and execute end-of-day (EOD) jobs for the Bank. Your qualifications should include holding any degree and certifications in ITIL Foundation, AZ-900, MCSE, and CCNA. The ideal candidate for this role should possess 3-5 years of experience in Infrastructure Monitoring and have L1 knowledge in the IT infrastructure of a Bank. Your key responsibilities will include hands-on experience with Monitoring tools such as Manage Engine APM & OPM, as well as a good unders...

Are you ready to make an impact in the telecommunications industry Join Moose Technology Private Limited, a dedicated team that provides high-quality customer support and comprehensive administrative solutions to Swoop, an innovative telecommunications company focused on Connecting People and Improving Lives. Swoop is a leading fixed wireless provider with one of Australia's largest wireless footprints and coverage areas. By joining us, you will be part of a world-class network designed to deliver ultra-reliable, high throughput, and flexible network services with industry-leading delivery times. As a part of our team, you will handle a wide range of customer inquiries, resolve technical iss...

Description We are seeking a motivated and customer-oriented Technical/Customer Support professional to join our Telecom team in India. In this role, you will be responsible for providing exceptional technical assistance and support to our clients regarding telecom products and services. Your goal will be to ensure a seamless customer experience and resolve any technical issues efficiently. Responsibilities Provide technical support to customers via phone, email, and chat. Troubleshoot and resolve customer issues related to telecom services and products. Guide customers through the setup and configuration of telecom devices and applications. Document and track customer interactions and resol...

We are seeking a skilled and dedicated FreeSWITCH Engineer with hands-on experience in VoIP systems to join our team. As a FreeSWITCH Engineer, you will be instrumental in the development, configuration, and maintenance of scalable and reliable FreeSWITCH-based voice infrastructures. Your responsibilities will include designing, deploying, and maintaining FreeSWITCH servers and related VoIP infrastructure. You will troubleshoot and resolve FreeSWITCH and VoIP-related issues, develop custom dial plans, modules, and call routing logic, and work with SIP, RTP, and related VoIP protocols. Monitoring system performance, ensuring high availability, collaborating with development, network, and supp...

Description We are seeking an experienced International Technical Voice Support professional to join our team in India. The ideal candidate will have a strong background in technical support, particularly in voice technologies, and will be responsible for providing exceptional support to our international clients. Responsibilities Provide technical support to international customers via voice calls. Diagnose and troubleshoot technical issues related to Office 365, Outlook, VPN, Teams and other applications. Collaborate with cross-functional teams to resolve complex technical problems. Maintain documentation of customer interactions and technical issues for future reference. Stay updated with...

Description We are seeking a skilled software developer to join our team in India. The ideal candidate will have a strong background in software development and a passion for creating high-quality applications. Responsibilities Develop and maintain software applications according to project specifications. Collaborate with cross-functional teams to define, design, and ship new features. Conduct code reviews and maintain code quality standards. Troubleshoot and debug applications to optimize performance. Participate in the full software development lifecycle from concept to deployment. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 5...