13 Voip Systems Jobs

Role: Telesales Representative - USA Market Position Overview We are seeking an experienced Telesales Representative with USA accent training to join our dynamic sales team. The ideal candidate will have proven telesales experience and the ability to effectively communicate with American customers, driving sales growth through outbound and inbound calling activities. Key Responsibilities: Sales Activities: Conduct 200-300 outbound calls daily to prospective customers in the USA market Handle inbound sales inquiries and convert leads into sales opportunities Present and promote products/services using solid arguments to prospective customers Establish, develop, and maintain positive business ...

Role: Telesales Representative - USA Market Position Overview We are seeking an experienced Telesales Representative with USA accent training to join our dynamic sales team. The ideal candidate will have proven telesales experience and the ability to effectively communicate with American customers, driving sales growth through outbound and inbound calling activities. Key Responsibilities: Sales Activities: Conduct 200-300 outbound calls daily to prospective customers in the USA market Handle inbound sales inquiries and convert leads into sales opportunities Present and promote products/services using solid arguments to prospective customers Establish, develop, and maintain positive business ...

You will be responsible for monitoring, troubleshooting, and ensuring seamless operations of IT and communication systems as a NOC Engineer / VoIP Engineer. You should be eager to learn new technologies, be prepared to work in rotational shifts, and have exceptional communication skills. Your key responsibilities will include monitoring, troubleshooting, and maintaining network and VoIP systems, ensuring the high availability and reliability of IT infrastructure, providing technical support within defined SLAs, handling escalations efficiently with strong problem-solving abilities, and collaborating with cross-functional teams to deliver efficient solutions. The ideal candidate should be wil...

As a Lead Java Developer at Phonon.io, you will play a crucial role in developing and optimizing enterprise communication solutions utilizing your expertise in Java/J2EE, microservices, and cloud technologies. Your responsibilities will include leading a team, ensuring high-quality software delivery, and driving technical excellence. This position offers an exciting opportunity to work with cutting-edge technologies, mentor engineers, and contribute to impactful projects in a fast-paced environment. You will be responsible for leading two to three modules or core functionalities, each with a team of 3-4 engineers. Your role will involve application development, database management, VoIP syst...

Job Description (Posting). Handling customer calls regarding technical issues, product/device problems, new feature request and general client concerns.rn Responding to customer queries in a timely and accurate way, via phone, email, or chat.rn Creating tickets for customer reported issues, troubleshooting, and escalating to next level with regular follow-ups until closure.rn Must take ownership of customer issues, troubleshoot problems, and see them through to resolution.rn Collect prompt and accurate information from customers, create ticket and document knowledge/troubleshooting steps in the form of ticket logs.rn Responsible for maintaining & following the correct process flow and escala...

Job Description (Posting). Handling customer calls regarding technical issues, product/device problems, new feature request and general client concerns.rn Responding to customer queries in a timely and accurate way, via phone, email, or chat.rn Creating tickets for customer reported issues, troubleshooting, and escalating to next level with regular follow-ups until closure.rn Must take ownership of customer issues, troubleshoot problems, and see them through to resolution.rn Collect prompt and accurate information from customers, create ticket and document knowledge/troubleshooting steps in the form of ticket logs.rn Responsible for maintaining & following the correct process flow and escala...

As a Technical Support Engineer - NOC, your primary responsibility will be to monitor infrastructure and application alerts in ME Monitoring tools, as well as monitor mail alerts. You will be required to log incidents, run bridge calls, and execute end-of-day (EOD) jobs for the Bank. Your qualifications should include holding any degree and certifications in ITIL Foundation, AZ-900, MCSE, and CCNA. The ideal candidate for this role should possess 3-5 years of experience in Infrastructure Monitoring and have L1 knowledge in the IT infrastructure of a Bank. Your key responsibilities will include hands-on experience with Monitoring tools such as Manage Engine APM & OPM, as well as a good unders...

Are you ready to make an impact in the telecommunications industry Join Moose Technology Private Limited, a dedicated team that provides high-quality customer support and comprehensive administrative solutions to Swoop, an innovative telecommunications company focused on Connecting People and Improving Lives. Swoop is a leading fixed wireless provider with one of Australia's largest wireless footprints and coverage areas. By joining us, you will be part of a world-class network designed to deliver ultra-reliable, high throughput, and flexible network services with industry-leading delivery times. As a part of our team, you will handle a wide range of customer inquiries, resolve technical iss...

Description We are seeking a motivated and customer-oriented Technical/Customer Support professional to join our Telecom team in India. In this role, you will be responsible for providing exceptional technical assistance and support to our clients regarding telecom products and services. Your goal will be to ensure a seamless customer experience and resolve any technical issues efficiently. Responsibilities Provide technical support to customers via phone, email, and chat. Troubleshoot and resolve customer issues related to telecom services and products. Guide customers through the setup and configuration of telecom devices and applications. Document and track customer interactions and resol...

We are seeking a skilled and dedicated FreeSWITCH Engineer with hands-on experience in VoIP systems to join our team. As a FreeSWITCH Engineer, you will be instrumental in the development, configuration, and maintenance of scalable and reliable FreeSWITCH-based voice infrastructures. Your responsibilities will include designing, deploying, and maintaining FreeSWITCH servers and related VoIP infrastructure. You will troubleshoot and resolve FreeSWITCH and VoIP-related issues, develop custom dial plans, modules, and call routing logic, and work with SIP, RTP, and related VoIP protocols. Monitoring system performance, ensuring high availability, collaborating with development, network, and supp...

Description We are seeking an experienced International Technical Voice Support professional to join our team in India. The ideal candidate will have a strong background in technical support, particularly in voice technologies, and will be responsible for providing exceptional support to our international clients. Responsibilities Provide technical support to international customers via voice calls. Diagnose and troubleshoot technical issues related to Office 365, Outlook, VPN, Teams and other applications. Collaborate with cross-functional teams to resolve complex technical problems. Maintain documentation of customer interactions and technical issues for future reference. Stay updated with...

Description We are seeking a skilled software developer to join our team in India. The ideal candidate will have a strong background in software development and a passion for creating high-quality applications. Responsibilities Develop and maintain software applications according to project specifications. Collaborate with cross-functional teams to define, design, and ship new features. Conduct code reviews and maintain code quality standards. Troubleshoot and debug applications to optimize performance. Participate in the full software development lifecycle from concept to deployment. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 5...

We are seeking a skilled Network Administrator to join our IT team in India. The ideal candidate will be responsible for managing and maintaining our network infrastructure, ensuring optimal performance and security. Responsibilities Manage and maintain network infrastructure, including routers, switches, and firewalls. Monitor network performance and troubleshoot issues to ensure optimal operation. Implement security measures to safeguard the network against threats. Configure and maintain VPNs for remote access to the network. Document network configurations and changes for compliance and audit purposes. Collaborate with IT support and other teams to resolve technical issues. Evaluate and ...