5 Voip Systems Jobs

Description We are seeking a motivated and customer-oriented Technical/Customer Support professional to join our Telecom team in India. In this role, you will be responsible for providing exceptional technical assistance and support to our clients regarding telecom products and services. Your goal will be to ensure a seamless customer experience and resolve any technical issues efficiently. Responsibilities Provide technical support to customers via phone, email, and chat. Troubleshoot and resolve customer issues related to telecom services and products. Guide customers through the setup and configuration of telecom devices and applications. Document and track customer interactions and resolutions in the ticketing system. Work collaboratively with cross-functional teams to escalate and resolve complex issues. Educate customers about telecom products and services to enhance their experience. Conduct follow-up calls to ensure customer satisfaction and issue resolution. Skills and Qualifications Excellent communication skills in English (verbal and written). Problem-solving skills with a focus on customer satisfaction. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. ???? Call/WhatsApp to Apply: ???? 9420115156 // 7796651011 // 7796671011

We are seeking a skilled and dedicated FreeSWITCH Engineer with hands-on experience in VoIP systems to join our team. As a FreeSWITCH Engineer, you will be instrumental in the development, configuration, and maintenance of scalable and reliable FreeSWITCH-based voice infrastructures. Your responsibilities will include designing, deploying, and maintaining FreeSWITCH servers and related VoIP infrastructure. You will troubleshoot and resolve FreeSWITCH and VoIP-related issues, develop custom dial plans, modules, and call routing logic, and work with SIP, RTP, and related VoIP protocols. Monitoring system performance, ensuring high availability, collaborating with development, network, and support teams, and documenting configurations and system changes will also be part of your role. To be successful in this position, you should have a minimum of 2 years of hands-on experience with FreeSWITCH in a production environment, a strong understanding of VoIP technologies and SIP protocol, experience with Linux system administration, and familiarity with scripting languages such as Bash, Python, and Lua. The ability to work independently in a remote setup, strong problem-solving and analytical skills are also essential. Preferred skills include experience with other VoIP platforms like Asterisk, Kamailio, OpenSIPS, knowledge of WebRTC, RTP engines, or media servers, exposure to monitoring tools like Grafana and Prometheus, familiarity with APIs and backend integration. Join us for a collaborative and supportive team environment where you will have the opportunity to work on innovative VoIP solutions at scale.,

Description We are seeking an experienced International Technical Voice Support professional to join our team in India. The ideal candidate will have a strong background in technical support, particularly in voice technologies, and will be responsible for providing exceptional support to our international clients. Responsibilities Provide technical support to international customers via voice calls. Diagnose and troubleshoot technical issues related to Office 365, Outlook, VPN, Teams and other applications. Collaborate with cross-functional teams to resolve complex technical problems. Maintain documentation of customer interactions and technical issues for future reference. Stay updated with the latest technology trends and product knowledge to provide effective solutions. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 2-6 years of experience in technical support or a similar role. Strong understanding of VoIP technologies and protocols (SIP, RTP). Excellent problem-solving and analytical skills. Proficient in network troubleshooting and configuration. Exceptional communication skills in English, both verbal and written. Ability to work in a fast-paced environment and manage multiple priorities. Familiarity with CRM software and ticketing systems.

Description We are seeking a skilled software developer to join our team in India. The ideal candidate will have a strong background in software development and a passion for creating high-quality applications. Responsibilities Develop and maintain software applications according to project specifications. Collaborate with cross-functional teams to define, design, and ship new features. Conduct code reviews and maintain code quality standards. Troubleshoot and debug applications to optimize performance. Participate in the full software development lifecycle from concept to deployment. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 5-15 years of experience in software development or related field. Proficiency in programming languages such as Java, Python, or C++. Strong understanding of database management systems (SQL/NoSQL). Experience with version control systems such as Git. Familiarity with agile development methodologies. Excellent problem-solving skills and attention to detail.

We are seeking a skilled Network Administrator to join our IT team in India. The ideal candidate will be responsible for managing and maintaining our network infrastructure, ensuring optimal performance and security. Responsibilities Manage and maintain network infrastructure, including routers, switches, and firewalls. Monitor network performance and troubleshoot issues to ensure optimal operation. Implement security measures to safeguard the network against threats. Configure and maintain VPNs for remote access to the network. Document network configurations and changes for compliance and audit purposes. Collaborate with IT support and other teams to resolve technical issues. Evaluate and recommend new technologies to enhance network performance. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 5-10 years of experience in network administration or related roles. Proficient in network protocols such as TCP/IP, DNS, DHCP, and VPNs. Experience with network hardware (routers, switches, firewalls) and network monitoring tools. Strong understanding of network security practices and procedures. Ability to troubleshoot and resolve network issues efficiently. Excellent communication skills and ability to work in a team environment.