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5.0 - 9.0 years
0 Lacs
karnataka
On-site
Overall, -8 + years, relevant 5 + years. Tech Support Specialis Notice period -Immediate \20 days max. Telecom-Tech Support Specialist (Telecom) POSITION GENERAL DUTIES AND TASKS : Mitel administration, VOIP support, ACD call tracking Mitel phone administrator. 2/3 level support for all VOIP issues. Works on all acquisitions to migrate employees onto the new Mitel system. Administers the ACD call tracking boards for the IT Help Desk, MaRC, SAC, and W2 Hotline,
Posted 3 weeks ago
1.0 - 5.0 years
3 - 15 Lacs
Hyderabad, Telangana, India
On-site
Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively
Posted 1 month ago
3.0 - 7.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Urgent Requirement for Telecom Engineering Advisor Location:Pan India Employment mode:C2H Notice Period:Immediate Telecom-Tech Support Specialist (Telecom) POSITION GENERAL DUTIES AND TASKS : Mitel administration, VOIP support, ACD call tracking Mitel phone administrator. 2/3 level support for all VOIP issues. Works on all acquisitions to migrate employees onto the new Mitel system. Administers the ACD call tracking boards for the IT Help Desk, MaRC, SAC, and W2 Hotline.
Posted 1 month ago
5.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
We are looking for a skilled Cybersecurity Manager to oversee and enhance the security posture of our Hyderabad office, internal websites, and in-house applications across iOS, Android, and desktop platforms. This role will be responsible for managing and implementing robust cybersecurity practices, conducting security assessments, and ensuring the highest level of data protection for our digital assets. Requirements: Bachelor's Degree preferred. 5+ years of experience in cybersecurity, with a focus on application and infrastructure security. Expertise in mobile and desktop application security, as well as website protection practices. Hands-on experience with security tools for threat detection, vulnerability management, and incident response. Excellent problem-solving skills and the ability to work in high-pressure environments. Good knowledge of Network Engineer Experience with firewalls, VPN technologies, monitoring systems, and Wi-Fi. QoS experience. AWS Certified Advanced Networking certification a plus, but not required. Experience with dynamic routing protocols such as BGP and best practices for availability and performance. AWS experience in setting up VPC, Transit Gateways, etc. Experience with Networks Firewalls. Cisco Certification (CCNA or CCNP) a plus, but not required. Understanding of VoIP support systems on a network Scripting, such as PHP a strong asset. Limited travel may be required, including internationally. Ability to provide support during off-hours and during incident situations
Posted 2 months ago
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