2 Voip Services Jobs

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0.0 years

0 Lacs

bengaluru, karnataka, india

Remote

L1/L2 Telephonic Support Experienced in working with international service desk with inbound call taking roles Handling all the Inbound calls & tickets in GSD Handling Basic L1 level queries for the users Diagnose and quickly resolve a wide range of Windows applications issues Basic troubleshooting knowledge for internet/LAN and WAN Connectivity issues When the restoration is beyond the scope of the support escalate the issue/problem to appropriate resolver group using IT Ticketing System Remotely Install, upgrade, support and troubleshoot Windows OS and any other authorized desktop applications on Laptops/Desktops. Install, upgrade, support and troubleshoot for printers & related computer h...

Posted 1 month ago

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Voice NOC & Technical Assistance Center (VOIP-Telecom) specialist, you will be responsible for providing end-to-end support for telecom services, handling escalations for complex issues related to VoIP services, toll-free numbers, and various carrier/vendor issues. Your role will involve supporting and managing commercial voice services like Hosted PBX, SIP Trunking, PRI, Toll-Free Services, Long Distance, and Audio Conferencing. Your expertise in IP/SS7 protocols, telecom equipment such as SBCs and NGN, and troubleshooting skills utilizing Cisco Unified Communications Manager (CUCM), CCNA Voice, and CCNP Voice knowledge will be crucial for resolving technical issues efficiently. You wi...

Posted 3 months ago

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