66 Voip Protocols Jobs - Page 2

About The Role 7+ years of hands-on VoIP engineering experience, with a strong focus on carrier SIP trunking and interoperability. Expert-level knowledge of SIP signaling (INVITE, BYE, REGISTER, re-INVITE, UPDATE, PRACK, REFER, etc.), SDP negotiation, RTP/RTCP, and SIP headers. Proven ability to troubleshoot complex SIP interoperability issues across different carrier platforms and SBCs.Strong experience with Session Border Controllers (SBCs) and SIP proxies (e.g., Ribbon, AudioCodes, Oracle/Acme Packet, OpenSIPS,Kamailio, etc.). Proficiency with diagnostic toolsWireshark, sngrep, Homer/HEP, SIPp, Empirix, etc. Solid networking knowledgeIP, DNS, subnetting, VLANs, routing protocols. Strong L...

Key Responsibilities: Design, deploy, and maintain voice communication solutions using Cisco Control Hub and Webex Cloud. Manage and optimize voice and collaboration platforms including Genesys cloud & On-Prem -based contact center solutions. Working knowledge of Genesys on-prem which is installed on Windows platform, including IVR configuration and call flows. Basic understanding of Windows server and Linux CLI interface. Administer VoIP infrastructure to ensure high availability, security, and optimal performance. Troubleshoot voice-related issues and provide advanced-level support for end users. Collaborate with cross-functional teams to implement telephony-related projects and upgrades. ...

You will be responsible for the following tasks in this role: - Creating custom telephony applications and features using Asterisks APIs, scripting languages, and modules. - Integrating Asterisk with other systems, databases, and third-party services to create comprehensive communication solutions. - Developing call routing logic, interactive voice response (IVR) systems, voicemail solutions, call forwarding, and other call handling functionalities. - Implementing and managing VoIP protocols such as SIP (Session Initiation Protocol) and RTP (Real-Time Transport Protocol). - Ensuring the reliability, performance, and security of Asterisk applications through rigorous testing and effective deb...

Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performa...

Responsibilities: * Manage international sales pipeline from lead generation to closure. * Develop new international business opportunities through cold calling and relationship building.

Job Title: Customer Service Executive International Process Location: Gurugram Job Type: Full-time Shift Timings: Night Shift / Rotational Shifts (as per international time zones) Job Summary: We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service Executive, you will be responsible for resolving queries from global clients via phone, email, or chat, ensuring a high level of customer satisfaction and professionalism. Key Responsibilities: Include responsibility for providing technical troubleshooting over the phone for Intermedia customers globally Specify handling of basic technical assistance calls related to telec...

Miratech helps visionaries change the world by providing global IT services and consulting that bridges the gap between enterprise and start-up innovation. Supporting digital transformation for some of the world's largest enterprises, Miratech partners with large and small players to remain at the forefront of technology. Upholding a culture of Relentless Performance, Miratech ensures the success of over 99% of engagements since its inception in 1989. Covering 5 continents and operating in over 25 countries, Miratech boasts nearly 1000 full-time professionals and sustains an annual growth rate exceeding 25%. Join the revolution in customer experiences with our client, a global leader in clou...

Miratech helps visionaries change the world by providing global IT services and consulting that merge enterprise and start-up innovation. Supporting digital transformation for some of the world's largest enterprises, Miratech partners with large and small players to stay at the forefront of technology and create solutions that enhance business operations. With a values-driven culture of Relentless Performance, Miratech has achieved success in over 99% of engagements since its establishment in 1989. Operating across 5 continents and in over 25 countries, Miratech boasts a team of nearly 1000 full-time professionals and an annual growth rate exceeding 25%. The company invites individuals to jo...

Responsibilities: * Provide technical onsite support for routing protocols, VoIP protocols, SIP trunking, IP telephony, IP PBX, IP networking, home automation, WiFi, and onsite support. Provident fund Travel allowance

You have 2+ years of experience in supporting Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Your responsibilities will include basic Cisco ICM/CCMP/CVP/CUIC troubleshooting, MACD creation in Cisco UCCE & IPT platforms, and a clear understanding of VOIP protocols like SIP, H.323, and MGCP. It is essential that you are familiar with the ITIL process. In this role, you will need a clear understanding of Cisco Voice network deployment models and the functioning of voice network devices. Your knowledge and use of VOIP and Performance Management Tools, as well as integration experience with other tools, will be crucial. Understanding of Telecom infrastructure protocols s...

This is a remote position. As a proactive and innovative Prompt Engineer Intern, you will have the opportunity to work remotely and collaborate with our AI and engineering teams. Your primary responsibility will involve designing, testing, and refining prompts that enhance the performance of our conversational assistants. By leveraging your creativity and technical skills, you will play a vital role in improving the overall user experience by ensuring accurate, relevant, and engaging responses from our assistants. In this role, your key responsibilities will include: - Design & Experimentation: Creating and testing various prompt strategies to optimize AI assistant performance. - Collaborati...

You are Hiring for the position of VoIP Developer at Vitel Global Communications Pvt Ltd in Hyderabad. As a VoIP Developer, you will be responsible for developing and maintaining VoIP applications, ensuring the smooth functioning of VoIP services, and optimizing communication channels for secure and efficient operations. To excel in this role, you should have proven experience in VoIP development with expertise in VoIP protocols such as SIP, RTP, and WebRTC. Your strong programming skills in languages like Python, C/C++, Java, or Lua will be essential for creating VoIP applications. Additionally, you should be adept at working with platforms like Asterisk, FreeSWITCH, OpenSIPS, or similar sy...

Hiring FreeSWITCH Developer | South Delhi Location: Eco Space Exp: 4+ yrs (VoIP/FreeSWITCH) Full-time | Day Shift Skills: FreeSWITCH, SIP, RTP, WebRTC, Linux, SQL, Bash/Python, Telecom Protocols. 6290 291 883

As a Technical Support Lead at Vitel Global Communications Pvt Ltd in Hyderabad, you will be responsible for overseeing a team of technical support engineers to ensure the delivery of high-quality VoIP services and maintain customer satisfaction. Your main responsibilities will include team leadership, technical support, client interaction, process improvement, and documentation. In terms of team leadership, you will lead, mentor, and manage a team of technical support engineers, providing guidance and support to ensure high-quality performance. You will also be required to provide technical guidance and escalate complex technical issues to the appropriate teams when necessary. As the primar...

You are a skilled Voice / VoIP Engineer with over 3 years of experience in SIP, VoIP protocols, and IP telephony. Your main responsibilities will include designing, implementing, and troubleshooting VoIP networks to ensure optimal voice quality and system performance. Your key responsibilities will involve configuring and managing IP-PBX, SIP trunking, and VoIP systems, resolving issues related to ASR, ACD, PDD, CLI, DTMF, codecs, and voice quality, performing packet trace (PCAP) and CDR analysis for diagnostics, handling fraud monitoring, SIP Trunk down, and voice escalations, as well as providing support to US clients with 24/7 availability. To excel in this role, you must possess a strong...

Join Miratech in revolutionizing customer experiences with our client, a global leader in cloud contact center software. Together, we bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. The Voice Client team at Miratech plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. Our team is dedicated to providing seamless connectivity, crystal-clear audio, and superior reliability to enhance customer engagement. Through our work, we directly influence the experience of millions of users globally, making voice communication smarter, ...

You should have a minimum of 3+ years of experience in the field of Voice over IP (VoIP) and related technologies. Your hands-on experience should include working with major platforms such as Cisco CUCM, Unity, UCCX, Expressway, Avaya Aura, Microsoft Teams Voice, and Ribbon / SBCs. It is essential to have a strong knowledge of VoIP protocols like SIP, H.323, and RTP. Additionally, familiarity with QoS, VLANs, and WAN optimization for voice communication is necessary. You should also possess an understanding of network protocols and troubleshooting tools such as Wireshark and TCPDump. Having relevant certifications like Cisco CCNP Collaboration, Avaya ACIS / ACSS, or Microsoft Teams Voice Eng...

Miratech is a global IT services and consulting company that partners with both enterprise and start-up innovators to support digital transformation for some of the world's largest enterprises. By staying at the forefront of technology and creating innovative solutions, we help our clients enhance their businesses. With a global presence across 5 continents and operations in over 25 countries, Miratech consists of nearly 1000 full-time professionals and maintains an annual growth rate exceeding 25%. Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. Our team at Miratech brings the power of cloud innovation to enterprises worldwi...

As a skilled FreeSWITCH Developer with 2 to 5 years of experience, you will be responsible for designing, developing, and customizing FreeSWITCH-based voice and call center applications. Your expertise in Lua scripting and deep understanding of VoIP protocols will be essential for building scalable and high-performance voice applications and call flows. Additionally, your familiarity with open-source telephony platforms such as FusionPBX, VICIdial, or Asterisk will be a strong advantage. Your key responsibilities will include writing and maintaining Lua scripts for call routing, IVRs, conferencing, and voicemail, as well as implementing and supporting complex call flows, voice menus, and cal...

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES): Responsibilities: Responsible to lead A team for Contact Centre with project delivery and solar-wind (total observability software of IT assets) projects. Handle Level 2 and L3 troubleshooting for Contact Centers, , VoIP Protocols, Omni-Channel Interactions, QA and QM Modules. Handle SolarWinds implementation and support Pre-sales support on above solution areas as well as preparing SOW Oversee IVR Builds, Complex Integrations, API builds, and CRM Integrations. Provide problem resolution, Root Cause Analysis, and Action Plans. Requirements: Minimum 5 years of experience in a similar role within an SI Company. Strong knowledge of ICT Infrastr...

Miratech helps visionaries change the world by providing global IT services and consulting, combining enterprise and start-up innovation. Supporting digital transformation for leading enterprises, Miratech partners with large and small players to remain at the forefront of technology. With a values-driven culture focused on Relentless Performance, over 99% of Miratech's engagements have successfully met or exceeded objectives since 1989. Covering 5 continents and operating in 25+ countries, Miratech boasts nearly 1000 full-time professionals and an annual growth rate exceeding 25%. Join the team in revolutionizing customer experiences with a global leader in cloud contact center software, en...

As a Telecom Infrastructure Engineer at Ubona Technologies in Bangalore, you will be part of a pioneering SaaS startup specializing in full-stack customer conversation solutions for large enterprises. Ubona Technologies aims to revolutionize consumer communication through cutting-edge AI/ML technologies, enhancing efficiency and reducing friction in enterprise-customer interactions. Our state-of-the-art, cloud-based solutions power millions of interactions daily for leading banks, insurance companies, NBFCs, e-commerce ventures, and telecom operators. In this role, you will work on cutting-edge telephony and VoIP solutions, focusing on SIP servers, dialer systems, and optimizing VoIP perform...

Key Responsibilities: Design, implement, and maintain VoIP and telephony solutions across enterprise environments. Manage and troubleshoot unified communication platforms including Cisco, Avaya, or Microsoft Teams. Configure and support SIP, H.323, and MGCP protocols. Collaborate with IT teams to integrate telephony with office automation and business applications. Monitor system performance and ensure high availability and quality of service. Provide technical support and training to end-users and internal teams. Required Skills: Strong knowledge of VoIP protocols (SIP, H.323, RTP) Experience with Cisco Unified Communications , Avaya , or Microsoft Teams Familiarity with PBX systems , call ...

Responsibilities: * Collaborate with cross-functional teams on project delivery. * Manage customer relationships through effective communication. * Analyze sales data to optimize VoIP solutions.

4 - 6 years of relevant experience supporting Information Security architecture and technologies in large enterprise networks. Architecture of large-scale network and application environments (including Internet-facing) Familiar with cloud infrastructure and related technologies Solid understanding of the TCP/IP protocol suite and related concepts and technologies and IPv6 Experience with router and multilayer switch technologies and products Experience with stateful firewall technologies and products, NextGen firewalls (e.g. Checkpoint, Juniper, Cisco, Palo Alto) and firewall management tools Experience with key security tools such as Antivirus, File Integrity Monitoring, Intrusion Detectio...