40 Voip Protocols Jobs - Page 2

You will be responsible for supporting Cisco UCCE / UCCX / PCCE solutions and 3rd party Call recording platforms. You should have a strong understanding of Cisco ICM/CCMP/CVP/CUIC and troubleshooting. Knowledge of VOIP protocols like SIP, H.323, and MGCP is essential, along with familiarity with ITIL processes. Understanding Cisco Voice network deployment models and the functioning of voice network devices is crucial. Experience with VOIP and Performance Management Tools, as well as integration with other tools, is required. You must have expertise in Telecom infrastructure protocols such as ISDN and analog signaling. The role involves working in a 24/7 business support environment. Ideal candidates should possess 4-7 years of experience on Cisco Voice platforms and have worked with CUCM/UCCE/UCCH/CVP platforms. Strong verbal and written communication skills are necessary to work and coordinate with Third Party Providers and OEMs for problem resolution. As an L2 Cisco UCCE Engineer, you will perform advanced remote/on-site troubleshooting activities, including system design issues, upgrade plans, technical product documentation creation, and site coordination. You will act as a point of contact for service delivery issues, pending work, and escalations. Providing team support, contributing to process improvements, maintaining/updating the Knowledge Base and documentation, and initiating/implementing process improvements are key responsibilities. Key Skills required for this role include proficiency in Cisco ICM/CCMP/CVP/CUIC and troubleshooting, as well as MACD creation knowledge in Cisco UCCE & IPT platforms. Excellent communication and conversation skills (Verbal and Written) are essential, along with strong analytical and problem-solving abilities. This position is based in PUN and requires a minimum of 3 years of relevant experience. If you meet these qualifications and are ready to take on a challenging and rewarding role, please reach out to RMG at RMG@SERVION.COM for further details.,

We have requirement some one who have experience in Voice over internet protocol development with MNC organization at chennai location. Exp required- Overall -10 + Years industry experience relevant experience in VOIP- min 3-4 Years . Notice Period - Immediate to 30 days its Fulltime permanent opportunity As a Sr. Software developer for VOIP,SIP, IMS, the person should be highly skilled Embedded Software Engineer with expertise in Embedded C, C/C++, Linux. The ideal candidate will be responsible for designing, developing, and maintaining embedded software applications, ensuring high performance and reliability in our products. KEY RESPONSIBILITIES: In this role, you will be responsible for: Design, develop, and maintain VoIP applications and services. Implement and optimize SIP (Session Initiation Protocol) solutions. Work with IMS (IP Multimedia Subsystem) architecture to enhance communication services. Collaborate with cross-functional teams to integrate VoIP solutions with other systems. Troubleshoot and resolve issues related to VoIP, SIP, and IMS. Ensure the security and reliability of communication systems. Write clean, maintainable, and efficient code. KEY JOB REQUIREMENTS: In this role, you will be successful, if you have: Experience: Graduate or postgraduate in Computer Science or related Engineering Specialization. Proven experience in software development with a focus on VoIP, SIP, and IMS. Strong programming skills in languages such as C /C++. Experience with VoIP protocols and technologies. Knowledge of SIP and IMS standards and protocols. Familiarity with network protocols and telecommunication systems. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Interested candidate kindly share the resume at piyush.kumar@axiomsoftwaresolutions.com or please connect a call on + 91 9654613950

As a Telephony Engineer, you will join our SRE team to play a pivotal role in supporting our growing voice infrastructure and SMS/Messaging services. You will leverage your expertise in SBC technologies, Linux deployment, and SIP protocols to ensure the reliability, performance, and quality of our voice services. Qualifications/Skills/Abilities Minimum Requirements Formal Education Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience). Experience (type duration) 5+ years of experience in telephony engineering. Strong knowledge of SBC technologies and protocols Proficiency in Linux administration. Skills Software Management: Extensive experience in software patch management and deployment using Jenkins CI/CD. VOIP Expertise: Deep knowledge of VOIP protocols (SIP, WebRTC, RTP, RTCP, HTTPS, VOIP, CTI, TLS1.3) and certificate management. Deep understanding of SIP protocol and the ability to understand, pull, and fix issues related to call quality metrics. Systems Engineering: 3+ years of hands-on experience in systems engineering, infrastructure operations, or site reliability engineering. Automation: Proficiency in scripting and automation using languages like Python, Bash, or PowerShell. Networking and Security: Solid understanding of networking principles and security best practices. Problem-Solving: Excellent problem-solving and troubleshooting skills, capable of diagnosing and resolving complex technical issues under pressure. Accreditation / certifications / licenses Relevant certifications (e.g., RHCE, RHCSA) are a plus.

Educational Bachelor Of Comp. Applications,Bachelor of Engineering,MTech,MBA,BTech,Bachelor Of Science (Tech),Master of Science (Technology) Service Line Cloud & Infrastructure Services Responsibilities Minimum of 5-10 years of progressive experience in Contact Center network operations, with significant hands on experience managing AVAYA, NICE, Genesys & Five9 Contact Center & Unified Communication Systems Deep Understanding of OS, Network & VoIP protocols Linux, TCP/IP, VLANs, WAN, DHCP, SNMP, NTP, SIP, H.323, H.248, WebRTC, Computer Telephony Integration, PSTN Proven experience leading and managing teams of network engineers. SBC, Firewall, NAT traversal, Troubleshoot Packet Loss, Delay, Codecs Having experience Solutioning of contact center environments, CTI, PBX, ACD, IVR, CRM, Web technologiesHTTP/XML/ASP/JSP, web servers Experience with Contact Center EnvironmentContact Center Agents Floor, IP Phones, Digital Phones, Unified Communications, Presence, Speech to Text, Text to Speech, Speech Recognition, Voice & Screen Recording, Quality Management, Quality Assurance, Data Analytics, Reports for Business Insight Experience working on Contact center architecture (Five9 Customer Journey, Global Voice, Intelligent Omnichannel Routing, Digital Engagement, Unified Communications, Agent Desktop, CRM, Agent Assist, Customer Journey Tools, Reporting Analytics, API’s, SDK’s, Workflow Automation, WFO, Engagement Workflow, Supervisor Tools ) Experience working on Contact center architecture (Genesys AI Powered Cloud CX, EX, Genesys Edge Series, Genesys Predictive Routing ) Experience working on NICE Contact center Solutions (CXOne, Customer Service Automation, AI for Customer Experience, Digital & Self Service, Journey Orchestration & Routing, Work Force Engagement & Management, CX Analytics, Agent Assist, Open Cloud Platform ) Transformation to AI AI based Contact Center Operations using VoiceBot, BioMetrics CommunicationStrong Verbal & Written communication skills and the ability to collaborate effectively with colleagues and customers. Preferred Skills: Domain-Network-Contact Center Unified Communication Technology-Infrastructure-Contact Center-CTI concepts Technology-Network-Avaya Technology-Network-VoIP-Avaya-VoIP-VoIP Technology-Network-Unified Communications-Avaya UC

About the Role: This is an experienced and highly technical position that provides trouble analysis and resolution to iBASIS global customers and network as part of the operation of a 24x7x365 Network Operations Center (NOC) in Hyderabad, India. The successful NOC Shift Lead will lead a team of front-line technical staff who monitor and troubleshoot issues within iBASIS global VOIP and Mobile networks and associated services. Responsibilities: Provide technical, operational and management guidance for a team of network controllers and front-line technical staff. Actions include recruiting, hiring, managing, scheduling, mentoring and training a diverse technical staff of NOC engineers. Additional responsibilities include: Leading staff responsible for acting on customer trouble reports, generating trouble tickets and performing follow-ups with customers, by tracking activity and productivity through KPI report monitoring Overseeing 24x7x365 NOC Floor Operations schedule and troubleshoot the network alarms using industry standard monitoring tools Managing the day-to-day NOC Floor Operations and ensuring proper shift handover is happening within the rotational shifts Responding to customer inquiries and issues by recording details of events in the Remedy ticketing system, keeping the customer up-to-date on problem resolution Ensuring all Faults / Abnormal Behavior in the networks are tracked through Trouble Ticket / Fault Ticket, assigned to the Right Person at Right Time and resolved within SLA / OLA Providing leadership and management across 3 shifts of coverage, where employees will: Monitor network performance and its component systems Lead efforts to reconfigure and restore network equipment Review network problems through real time monitoring; initiate repair work and reconfigurations Communicating technical concepts and define projects and maintenance efforts in written as well as verbal presentation formats; coordinate large number of activities and assignments. Creating tickets using Remedy for the symptoms and affected network elements per defined procedures Organizing, documenting troubleshooting processes into standard operating procedures and be a point of contact for escalations Working closely with customers, vendors and peers to gather information, report progress and close tickets per defined procedures Opening up Bridges during any Calamity / Critical Issues in the network and sending Incidence Communication to all relevant stakeholders Ensuring all Tickets are closed with proper and realistic closure code within agreed timeline Responsible for flashing timely Incidence Update Message / Mail to all relevant stakeholders Assigning each new NOC Engineer a mentor to ensure they receive guidance and training on a personal level Coordinating contingency plan implementation activities for the NOC Ensuring all on-duty NOC Engineers on properly trained and equipped to perform their roles Monitoring the MTTR trend and owning actions to reduce it Youll Bring: Educational Background: Ideal candidate holds a BE / B. Technology degree in CSE / ECE / EE / IT with equivalent Telecom Industry work experience; MSc/MA is a plus CCNA / CCNP Certifications and other related certifications are plus Experience and Industry Background: iBASIS India Pvt Ltd, 6th Floor, The Prestige Phoenix, Uma Nagar, Begumpet, Hyderabad, 500016 8+ years of experience in a Network Operations Center (NOC), Call Center (CC), Support Center (SC), ISP and Networking Company Preferred work experience in Telecom Industry ( Core / STP / NGN) /Telephony/VoIP Network Operations is desired Proven ability for learning technology by means of industry recognized certifications like Cisco CCNA, CVOICE (VoIP) certifications or related discipline strongly preferred Thorough Understanding of IP and PSTN network concepts and components such as T1, DS3, IP addresses, routers, switches, LAN and WAN and 2G, 3G, 4G and 5G cellular networks Must possess ability to troubleshoot problems by following procedures, work under pressure and respond quickly in a crisis-centered, business-critical environment; the ideal candidate should enjoy working on a problem and seeing it to resolution Experience working with and understanding using web based applications and tools Understanding of network access and troubleshooting tools such as Telnet, FTP, Ping and trace route Knowledge of SS7 / SIGTRAN and VOIP (SIP and H323) call control protocol, IP routing protocols (OSPF, BGP) desired Knowledge Cisco Gateways, Gatekeepers, Routers, switches and other VoIP products like Ribbon SBCs Working experience with Windows and Unix working experience and understanding file system and structure desired and Remedy ticketing system is desired ITIL V4 Foundation certification will be a plus Soft Skills / Competencies: Excellent verbal and written English communication skills are a must Good people, customer and vendor management skills, and one who embraces a collaborative approach to solving problems Extremely focused and attentive to details when under pressure Ability to approach problem solving both analytically and intuitively Ability to build good relationship with team members and be an excellent team player Must be mature in working approach and be able enforce process discipline when and where appropriate Must have experience working with a variety of MIS applications including MS Excel / MS Word / MS Outlook and MS Teams, and related productivity tools Must have recent experience in managing NOC Floor Operations for a 24x7x365 Shift Operation Must be flexible to work in any working hour as needed and is comfortable with a 24x7x365 Environment When required, must be flexible to rotate between different shifts and be willing to work additional shifts, sometimes on very short notice

VoIP Engineer Job Title : VoIP Engineer Location : Chennai, Hyderabad, Bangalore Experience : 0-4 Responsibilities: Configure and maintain VoIP systems. Troubleshoot call quality and connectivity issues. Monitor VoIP traffic and logs. Assist in integrating VoIP with other systems. Tools & Technologies: Asterisk, FreePBX, Cisco Call Manager. SIP, RTP, VoIP monitoring tools. Networking basics (QoS, NAT, firewalls). Career Growth: VoIP Engineer Telecom Engineer Unified Communications Architect. Ideal Candidate Traits: Strong communication skills. Technical curiosity. Attention to detail.

IITR is hiring for the position of VOICE / VOIP / NOC Engineer Experience- 2 to 6 years Location -Bopodi , Pune Notice Period – 15 days (immediate Joiner) Excellent Communication skill is mandatory Should be ready for 24/7 environment

Hello !!! Greeting of the Day !!! We are looking for a skilled and motivated VOIP Test Engineer to join our team. The ideal candidate will be responsible for developing scalable applications. Location : Bangalore Experience : 4-8Years Role : VOIP Test Engineer JD: VOIP software application (like Skype, whatsapp, Viber, Google,Zoom)etc., LMR integration (Relevant experience) functional, regression, load Security testing Network debugging Azure DevOps Interview Process: Tech 1 round : Virtual Tech 2 round : Face to Face Please apply only if interested to come for Face to Face interview. Interested candidates share the update CV to "sneha.p@acldigital.com" Regards, Sneha

We are seeking a Senior Network Test Engineer to take a technical leadership role in our Product Certifications and Regulatory Compliance team. # Test Design & Automation # Compliance & Technical Management Health insurance Provident fund Annual bonus

Advantal Technologies is seeking skilled Java Developers with Microservices, Spring Framework with DevOps capabilities & hands-on experience in on-premises setup and telecom technologies like SIP and VoIP, Exp:2-4 yrs, Share resume to hr@advantal.net

About The Role 6-9 years of relevant experience supporting Information Security architecture and technologies in large enterprise networks. Architecture of large-scale network and application environments (including Internet-facing) Familiar with cloud infrastructure and related technologies Solid understanding of the TCP/IP protocol suite and related concepts and technologies and IPv6 Experience with router and multilayer switch technologies and products Experience with stateful firewall technologies and products, NextGen firewalls (e.g. Checkpoint, Juniper, Cisco, Palo Alto) and firewall management tools Experience with key security tools such as Antivirus, File Integrity Monitoring, Intrusion Detection/Prevention, Data Loss Prevention, Web Application Firewalls, Web Proxies, Web Content Filtering; DDoS defence. Solid experience with system engineering, installation and administration of *NIX-based and Windows-based operating systems, system hardening and troubleshooting Ability to support Incident Response processes Familiarity with major application protocols (HTTP, HTTPS, SMB, FTP/SFTP, SMTP, NTP, SNMP, VoIP protocols, etc.) Strong understanding of authentication and encryption technologies Primary Skills Experience with stateful firewall technologies and products, NextGen firewalls (e.g. Checkpoint, Juniper, Cisco, Palo Alto) and firewall management tools Experience with key security tools such as Antivirus, File Integrity Monitoring, Intrusion Detection/Prevention, Data Loss Prevention, Web Application Firewalls, Web Proxies, Web Content Filtering; DDoS defence. Solid experience with system engineering, installation and administration of *NIX-based and Windows-based operating systems, system hardening and troubleshooting Familiarity with major application protocols (HTTP, HTTPS, SMB, FTP/SFTP, SMTP, NTP, SNMP, VoIP protocols, etc.) Strong understanding of authentication and encryption technologies

Job Summary: We are seeking an experienced Audio QA Engineer to join our product team developing cutting-edge VoIP-enabled wearable technology . In this role, you will be responsible for ensuring optimal audio performance and quality for voice communication features, performing detailed testing, analysis, and validation of audio pathways in various environments and network conditions. You will collaborate closely with hardware, firmware, and software teams to develop test plans, automate audio test cases, and validate audio performance across the product lifecycle. Key Responsibilities: Designed and executed comprehensive audio quality test plans for VoIP features on wearable devices. Validate microphone and speaker audio paths, codecs, echo cancellation, noise suppression, and voice clarity. Conduct MOS (Mean Opinion Score) testing and other subjective and objective audio quality assessments. Test audio performance in various real-world and lab conditions (e.g., network types, ambient noise environments, device orientations). Use test tools and frameworks to capture, analyze, and log audio signals (e.g., latency, jitter, packet loss, dropouts). Conduct wakeword testing for voice assistant features and assess responsiveness and false trigger rates. Perform product benchmarking and ensure compliance with audio standards (e.g., TIA-920B). Collaborate with software, firmware, hardware, and UX teams to troubleshoot and isolate audio defects. Document test cases, test results, defects, and contribute to product release sign-off. Contribute to the automation of audio tests wherever applicable. Required Skills & Qualifications: Bachelors degree in Electronics and Communications, DSP, Electrical, Computer Engineering, Acoustics, or a related field. 8+ years of experience in audio QA testing, preferably for VoIP, telephony, or wearable products. Prior experience with audio performance measurement tools such as: Audio Precision (APx) Listen SoundCheck ACQUA HATS (Head and Torso Simulator) Hands-on experience with tools like: Wireshark (for packet capture and VoIP call analysis) Adobe Audition, sox, Audacity , or similar for waveform analysis Experience with MOS testing (POLQA, PESQ), subjective audio quality testing, and scripting. Experience with product compliance testing for standards like TIA-920 B . Familiarity with mobile and embedded platforms (Android, iOS, RTOS) is a plus. Excellent troubleshooting skills, attention to detail, and communication skills. Nice to Have: Experience with noise-canceling algorithms (ANC, ENC, beamforming) testing. Experience testing Bluetooth and wireless audio (BLE, Classic BT, Wi-Fi). Experience with wake word testing and voice UI systems (e.g., Alexa, Google Assistant, Siri). Prior work with wearable audio devices such as smart headsets, earbuds, or AR/VR headsets. Solid understanding of VoIP protocols (SIP, RTP, RTCP), audio codecs (e.g., Opus, G.711, G.722), and related networking concepts. Exposure to Agile development and CI/CD pipelines for automated testing.

Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performance and user satisfaction. Act as the primary point of contact for stakeholders regarding Genesys PureCloud projects. Skills and Experience: Hands on experience on troubleshooting Genesys PureCloud solutions Good knowledge of APIs and integrating with 3rd party applications. Experience in migration and implementation of Genesys PureCloud Strong understanding of business requirements and ability to convert to solutions. Knowledge of Call flows, Inbound, Outbound Campaigns, Call Recordings and Call Monitoring Good knowledge of Gateway configuration and Genesys SIP Trucking and Dial Plans. Able to troubleshoot and identify the root causes via reading logs and other Genesys tools for troubleshooting. Can explain the issue clearly to the Vendor and provide necessary information correctly if the Vendors need it Knowledge of network routing, VOIP Protocols, SIP Responses, Handshake communication etc.

Educational Requirements Master of Science (Technology),MBA,MTech,Bachelor Of Comp. Applications,Bachelor Of Science (Tech),Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services Responsibilities Minimum of 5-10 years of progressive experience in Contact Center network operations, with significant hands on experience managing AVAYA, NICE, Genesys & Five9 Contact Center & Unified Communication Systems Deep Understanding of OS, Network & VoIP protocols Linux, TCP/IP, VLANs, WAN, DHCP, SNMP, NTP, SIP, H.323, H.248, WebRTC, Computer Telephony Integration, PSTN Proven experience leading and managing teams of network engineers. SBC, Firewall, NAT traversal, Troubleshoot Packet Loss, Delay, Codecs Having experience Solutioning of contact center environments, CTI, PBX, ACD, IVR, CRM, Web technologiesHTTP/XML/ASP/JSP, web servers Experience with Contact Center EnvironmentContact Center Agents Floor, IP Phones, Digital Phones, Unified Communications, Presence, Speech to Text, Text to Speech, Speech Recognition, Voice & Screen Recording, Quality Management, Quality Assurance, Data Analytics, Reports for Business Insight Experience working on Contact center architecture (Five9 Customer Journey, Global Voice, Intelligent Omnichannel Routing, Digital Engagement, Unified Communications, Agent Desktop, CRM, Agent Assist, Customer Journey Tools, Reporting Analytics, API’s, SDK’s, Workflow Automation, WFO, Engagement Workflow, Supervisor Tools ) Experience working on Contact center architecture (Genesys AI Powered Cloud CX, EX, Genesys Edge Series, Genesys Predictive Routing ) Experience working on NICE Contact center Solutions (CXOne, Customer Service Automation, AI for Customer Experience, Digital & Self Service, Journey Orchestration & Routing, Work Force Engagement & Management, CX Analytics, Agent Assist, Open Cloud Platform ) Transformation to AI AI based Contact Center Operations using VoiceBot, BioMetrics CommunicationStrong Verbal & Written communication skills and the ability to collaborate effectively with colleagues and customers. Preferred Skills: Domain-Network-Contact Center Unified Communication Technology-Infrastructure-Contact Center-CTI concepts Technology-Network-Avaya Technology-Network-VoIP-Avaya-VoIP-VoIP Technology-Network-Unified Communications-Avaya UC

Key Responsibilities: Design, deploy, and maintain voice communication solutions using Cisco Control Hub and Webex Cloud. Manage and optimize voice and collaboration platforms including Genesys cloud & On-Prem -based contact center solutions. Working knowledge of Genesys on-prem which is installed on Windows platform, including IVR configuration and call flows. Basic understanding of Windows server and Linux CLI interface. Administer VoIP infrastructure to ensure high availability, security, and optimal performance. Troubleshoot voice-related issues and provide advanced-level support for end users. Collaborate with cross-functional teams to implement telephony-related projects and upgrades. Maintain comprehensive documentation for system configurations, processes, and troubleshooting guides. Evaluate emerging technologies to recommend improvements for enterprise communication strategies. Required Skills & Qualifications: Strong hands-on experience with Cisco Control Hub Cloud and Webex Cloud Services . Working knowledge of Genesys Cloud (formerly PureCloud) platform, including IVR configuration and call flows. Solid understanding of SIP, VoIP protocols, and real-time media troubleshooting. Familiarity with network fundamentals such as QoS for voice, firewalls, and VPNs. Proficiency in using diagnostic tools like packet captures and call analytics platforms. Experience with enterprise telephony integrations (e.g., CRM, ticketing systems). Preferred Qualifications: Cisco certifications (e.g., CCNP Collaboration , Cisco Webex Certified ). Genesys certifications or prior experience in a high-volume call center environment. Scripting or automation experience using Python or similar tools is a plus. Mandatory Skills: Network Voice and Collabration Admin. Experience: 1-3 Years.