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Voice Engineer GTT Communications

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Tier 2 Voice Engineer/Network Technician, your role will involve participating in a rotating 24x7x365 shift schedule to ensure operational coverage. Your key responsibilities will include: - Managing trouble ticket incident resolution - Proactively monitoring and troubleshooting the network - Handling customer escalations and providing timely updates - Collaborating with NOC Engineers and Network Operations Centers globally - Maintaining operational standards to meet customer SLAs Your qualifications should include: - Strong understanding of SIP protocol, VOIP, Broadsoft, and hosted services - Proficiency in ISUP, Q.931, SIP, H.323 protocols, and IP networking - Experience in telecom in...

Posted 5 days ago

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