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3.0 - 5.0 years
0 Lacs
bengaluru, karnataka, india
Remote
Say hello to possibilities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. This is where you and your skills come in. We're currently looking for: Team Leader Position Objective: The Customer Support Team Leader manages a team of Technical Support agents, ensuring exceptional customer experience through coa...
Posted 1 week ago
6.0 - 8.0 years
0 Lacs
pune, maharashtra, india
On-site
About VOIS VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This pa...
Posted 1 month ago
3.0 - 10.0 years
3 - 13 Lacs
chennai, tamil nadu, india
Remote
Essential Functions Provide technical support for voice and data business products provided by CBTS including but not limited to incident management, task management, change management, and proactive platform stability monitoring (70%) Document work updates in a company-provided ticketing system until resolution is complete and ticket is resolved (20%) Serve as the Escalation Manager for internal and external stakeholders including facilitation of and/or participation in declared P1s/Major Incidents (5%) Collaborate with the assigned Service Delivery Manager, internal stakeholders, and vendors to fulfill any RCA/RFO requests. (5%) Other duties as assigned Education Four years of High School ...
Posted 1 month ago
3.0 - 8.0 years
3 - 10 Lacs
chennai, tamil nadu, india
Remote
Essential Functions Provide technical support for voice and data business products provided by CBTS including but not limited to incident management, task management, change management, and proactive platform stability monitoring (70%) Document work updates in a company-provided ticketing system until resolution is complete and ticket is resolved (20%) Serve as the Escalation Manager for internal and external stakeholders including facilitation of and/or participation in declared P1s/Major Incidents (5%) Collaborate with the assigned Service Delivery Manager, internal stakeholders, and vendors to fulfill any RCA/RFO requests. (5%) Other duties as assigned Education Four years of High School ...
Posted 1 month ago
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