3902 Voip Jobs - Page 9

As a Product Support Engineer II at SoundHound AI, you will be responsible for handling escalated technical issues related to voice-related technologies. Your role will involve diagnosing and resolving complex problems with applications, databases, network connections, voice services, and more. Here is what you will be doing in this role: - Address escalated issues from Level 1 support and utilize advanced troubleshooting skills to diagnose issues with java applications, databases, network connections, and voice services. - Investigate technical issues specific to Java runtime and Linux environment, including JVM tuning, memory management, and file permissions. - Work on Kubernetes based app...

As a Sr. PBX Deployment Engineer (Hosted), you will play a crucial role in deploying voice installations, resources, and processes using cutting-edge technologies to deliver top-notch solutions to the hospitality sector. Your responsibilities will include: - Reviewing equipment lists for accuracy. - Collaborating with the Project Management Team to schedule implementations and maintain communication throughout the project. - Programming systems remotely. - Managing all processes related to voice implementation deployments and ensuring smooth hand-off to support. To excel in this role, you should possess the following qualifications and experience: - Industry-leading knowledge of telephony pr...

As a Lead Software Engineer for hospitality communication and operations platforms at our company, you will play a crucial role in architecting and developing cutting-edge solutions for our global clientele of 900+ hotels. Your responsibilities will include: - Architecting Node.js + PHP (Laravel) services for seamless cloud and on-premises integration. - Designing and maintaining real-time systems using WebSocket / Socket.IO technology. - Integrating Asterisk ARI / SIP / VoIP APIs to enhance our call-center module. - Guiding React Native web + mobile teams in optimizing component structure and performance. - Implementing secure and efficient REST / WebSocket APIs with technologies such as JW...

Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performa...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Teams Infrastructure Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analy...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, Cisco IP Phone, genesys Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Unified Communication and Collaboration Operations, Genesys, CISCO IP Phone Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet user needs and business objectives. You will engage in problem-s...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a highly capable experienced QA professional with a specialization in Contact Centre Testing (Genesys, Avaya, Amazon Connect, Sprinklr, etc.), capable of leading testing efforts. The role requires hands-on knowledge of voice and omnichannel customer engagement platforms and experience working with cross-func...

About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : O9 Solutions Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to ensure sea...

About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : O9 Solutions Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to ensure sea...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NA Minimum 3...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Sprinklr Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Sprinklr Architect to lead the design, implementation, and optimization of Sprinklr solutions that align with our business goals. The ideal candidate will have deep expertise in the Sprinklr platform, strong technical skills, and experience architecting social media management, customer experience, and digital engagement soluti...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FIORI/Gateway architecture Good to have skills : NA Minimum 3 year of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate knowledge sharing sessions to enhance team capabilities.- Mentor junior team members to foster their professional growth. Professional...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP UI5 Development Good to have skills : SAP FIORI/Gateway architectureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analy...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly within the business environment. You will also engage in problem-sol...

About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP ABAP Development for HANA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specif...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requireme...

About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Data Analysis:Collect, process, and analyse large datasets related to telecom operations, including network performance, customer usage, and billing data. Data Integration , Harmonization and data modelling ,including developing / altering / studying complex workflows.Reporting:Develop and maintain dashboards and reports to visualize data insights for stakeholders.Trend Identification:Identify trends, anomalies, and patterns in data to support decision-making and strategic planning.Opti...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, CISCO IP Phone, Genesys Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet user needs ...

Share Your Updated Resume On Whatsapp : 9560442606 Roles & Responsibility - Technical Support Executive Troubleshooting and Problem Solving: Identifying and resolving technical issues, including hardware, software, and network problems. Customer Interaction: Responding to user inquiries, providing clear and concise instructions, and ensuring customer satisfaction. Installation and Configuration: Setting up and configuring new hardware and software, including testing compatibility with existing systems. Documentation and Knowledge Base: Maintaining accurate records of issues, solutions, and best practices. Remote and On-Site Support: Providing technical assistance remotely or on-site, as need...

The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice:SONG I Areas of Work:Genesys- Solution Consulting and Pre-Sales | Level:Analyst/ Consultant | Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp:2-6 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborati...

Support the customer through an email ticketing system and phone calls in a more professional manner and provide information about products and services as required by the callers. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and following up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Take the extra mile to engage customers. Calling customers and taking feedback from customers about the products and services.

We are looking for a skilled IT professional with 2 to 7 years of experience to join our team as an Executive IT in ACME SERVICES PRIVATE LIMITED, located at 6887024. The ideal candidate will have a strong background in IT and excellent problem-solving skills. Roles and Responsibility Manage and maintain the company's computer systems and networks. Troubleshoot and resolve technical issues efficiently. Provide technical support to employees and clients. Develop and implement new technology solutions to improve efficiency. Collaborate with other departments to achieve business goals. Ensure data security and integrity. Job Requirements Minimum 2 years of experience in IT. Strong knowledge of ...

We are looking for a skilled IT professional with 2 to 7 years of experience to join our team as an Executive IT in ACME SERVICES PRIVATE LIMITED, located at 6887024. The ideal candidate will have a strong background in IT and excellent problem-solving skills. Roles and Responsibility Manage and maintain the company's computer systems and networks. Troubleshoot and resolve technical issues efficiently. Provide technical support to employees and clients. Develop and implement new technology solutions to improve efficiency. Collaborate with other departments to achieve business goals. Ensure data security and integrity. Job Requirements Minimum 2 years of experience in IT. Strong knowledge of ...

We are looking for a highly motivated and talented individual to join our team as a Researcher-Apprentice in the software services industry. The ideal candidate will have excellent research skills and a strong foundation in computer science. Roles and Responsibility Conduct thorough research on various topics related to software services. Collaborate with cross-functional teams to identify and prioritize research opportunities. Design and implement experiments to test hypotheses and validate results. Analyze data and provide insights to inform business decisions. Develop and maintain documentation of research methods and findings. Stay up-to-date with industry trends and emerging technologie...