1624 Voip Jobs - Page 7

🚀 Job Title: Full Stack Developer – PHP / Python Company: Darwix AI Location: Gurgaon (On-site Preferred / Hybrid Flexibility) Type: Full-Time Experience: 2–6 years Tech Stack: PHP / Python (Backend), HTML, CSS, JavaScript, MySQL (Database), Git 🌍 About Darwix AI At Darwix AI , we are transforming the world of enterprise sales through real-time conversational intelligence and AI-driven sales coaching. Our GenAI-powered suite delivers multilingual voice-to-text transcription, real-time nudges, agent assist, and sales analytics—empowering revenue teams across India, the Middle East, and Southeast Asia to close faster and better. We are backed by top-tier VCs and over 30+ industry leaders and are building the future of AI for sales from India to the world. As we scale globally, we’re looking for driven engineers to help us build high-impact, scalable systems. 🎯 Role Overview We are looking for a Full Stack Developer who is confident working across both backend and frontend layers , with solid expertise in PHP and/or Python , and who can build, integrate, and scale mission-critical applications from the ground up. As a full stack engineer, you’ll work on everything from real-time data pipelines, admin dashboards, CRM integrations, agent interfaces, AI integrations, and powerful backend APIs—used by thousands of reps in sales, banking, and retail every day. This role is hands-on, execution-driven, and designed for someone who thrives in a high-growth startup with a strong ownership mindset. 🧠 Key Responsibilities 1. Backend Engineering (PHP/Python) Build and maintain backend services, APIs, and admin systems using PHP (Laravel/Core) and/or Python (Flask/Django/FastAPI). Optimize queries, server logic, and response times for high-traffic systems. Integrate with AI and ML services, authentication layers, and third-party APIs (CRMs, VOIP, WhatsApp, etc.). 2. Frontend Development Build responsive UIs using HTML, CSS, Bootstrap, JavaScript, and jQuery. Integrate backend APIs and data pipelines into usable UI components. Work with Mustache templating or explore React.js for dynamic dashboards. 3. Database Design & Data Handling Work with MySQL (preferred) and MongoDB (optional) to build efficient schemas, stored procedures, and scalable data models. Write optimized SQL queries, manage indexing, and ensure performance tuning. 4. DevOps & Version Control Use Git and GitHub for version control, code collaboration, and CI/CD. Deploy applications on AWS EC2 and manage live server interactions (code push, rollback, backup). 5. Moodle Customization (Preferred) (Bonus) Experience with Moodle-based development for LMS/enablement modules. Plugin development, UI customization, and API integration for learning platforms. 6. Cross-functional Collaboration Work closely with product managers, AI engineers, and frontend specialists to define feature scope and execution roadmap. Collaborate with QA team for test case automation, release cycles, and user testing. ✅ Desired Skills and Qualifications 2–6 years of experience as a Full Stack Developer , preferably in SaaS or B2B product companies. Proficient in Core PHP / Laravel and/or Python frameworks (Django, Flask, FastAPI). Strong grip on HTML, CSS, Bootstrap, JavaScript, jQuery . Proficient in working with MySQL or similar relational databases. Hands-on experience with Git, GitHub, and basic Linux command line. Comfortable working with API integrations (REST, Webhooks, etc.). Bonus: Experience with Docker , Moodle , Mustache , React.js , ElasticSearch . 🧠 Who Will Succeed in This Role You enjoy writing clean, scalable, and maintainable code—and take full ownership of your modules. You’ve built full-stack applications that are live in production environments. You understand business logic as deeply as backend logic—and optimize for usability and performance. You’re comfortable learning new tools and scaling systems across diverse enterprise requirements. You want to build in a fast-paced startup that puts product quality and user impact above everything. 💼 What We Offer Competitive salary and performance-based growth path. Equity potential based on long-term contributions. Mentorship from ex-founders and engineers from top product and AI companies. The opportunity to build for India, MENA, and global clients across industries. Work on AI-integrated systems , real-time agent assist, analytics, transcription, and more. A flat, high-ownership culture where you ship, you learn, you grow. 📬 How to Apply Email your resume and links to past projects (GitHub, portfolio) to: 📩 people@darwix.ai Subject: Application for Full Stack Developer – PHP/Python Darwix AI We’re building AI that sells. And the platform that powers it. www.darwix.ai

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Team: The Test Automation Engineer would be an active member of the Software Quality Engineering Organization , responsible for providing automation and test support for the software releases of Five9. This position is based out of one of the offices of our affiliate Acqueon Technologies in India and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates primarily based in the United States. Responsibilities: Automated testing of Five9 product using Python-based automation framework. New test script development for end-to-end product testing using the automation framework. Test result analysis for executed tests using test framework logs, product logs, and monitoring tools. Support and extend the automation framework. Develop new automation tools. Identify weak points in existing automated processes and workflows, eliminate inefficiencies, and monitor improvements. Collaborate with Development, DevOps, and TechOps teams to align goals and priorities for the Test Automation Group. Participate in Agile software development initiatives (standups, planning, increment planning) to support innovation and enhancement of automation framework and tools through iterative testing. Required Skills: Hands-on experience with Python 3x and/or Java. Solid understanding of programming techniques and algorithms (OOP, multithreading). Proficient with Linux-based OSes. Strong knowledge of VoIP, SIP, WebRTC architecture, and microservice-based web technology. Hands-on experience with Asterisk or FreeSwitch PBX. Network troubleshooting experience (understanding of OSI model, real-time protocols, network management protocols). 3+ years of experience in similar automation roles. In-depth knowledge of software development processes and testing methodologies. Excellent team player with strong analytical and troubleshooting skills. Practical experience with MySQL. Experience with version control and bug-tracking systems (JIRA, Git, etc.). Desirable Skills: Experience in REST API automation and/or SDK interfaces (Java, Python, C++, etc.). Strong interpersonal, reliable, and communication skills. Proactive in exploring new automation opportunities. Experience with AWS/GCP automation frameworks for CI/CD processes. Experience in test automation for cloud computing solutions (private or public). Docker experience and a good understanding of container-based approaches. Solid knowledge of Web UI Automation using tools like Selenium. Diversity & Inclusion: Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Privacy Notice: View our privacy policy, including our notice to California residents: https://www.five9.com/pt-pt/legal Please Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment. Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Job Location: Hyderabad Job Type: Full-time Experience Required: 0 to 2 Years Immediate Joiner only Job Description We are looking for an enthusiastic and technically inclined L1 Support Executive to join our Customer Success team. You will be the first point of contact for customer queries related to our Voice, eSIM, and CPaaS platforms. Your role will involve troubleshooting basic issues, assisting customers with onboarding, and escalating complex problems to the appropriate technical teams. Assist customers with mobile app setup, call quality troubleshooting, and general usage. Support eSIM activation, QR code onboarding, and device compatibility checks. Provide basic guidance on CPaaS API integration (Voice/SMS/Chat). Create, update, and manage support tickets using Freshdesk/Zendesk. Triage and escalate unresolved issues to L2/L3 technical teams. Contribute to FAQs and internal knowledge base updates. Required Skills: Bachelor’s degree in IT, Computer Science, ECE, or related field. Strong communication skills – both verbal and written. Familiarity with helpdesk or CRM tools (Freshdesk, Zendesk). Basic knowledge of mobile apps, VoIP systems, and network troubleshooting. Quick learner with a customer-first mindset and attention to detail. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person

Subject: Walk-in Opportunity – NOC Engineer (Fresher) | 28th July 2025 | Kolkata Dear Candidate, We’re excited to share a fantastic career opportunity for freshers or entry-level candidates looking to launch their careers in telecom and networking . We are currently hiring for the position of NOC Engineer at our New Town, Kolkata location. This role is ideal for recent graduates or candidates who have academic exposure to VoIP, Networking, Linux , or related technologies and are eager to gain real-time industry experience. Position Details: Job Title: NOC Engineer (Fresher / Entry-Level) Location: New Town, Kolkata (Chinar Park – Near Akanksha More) Experience: 0 to 1 year Industry: Telecom Services Department: Network Operations Center (NOC) Job Type: Full-time Working Days: Monday to Saturday Work Hours: 9:30 AM – 6:30 PM | Rotational Shift About the Role: As a NOC Engineer, you will work closely with experienced telecom professionals, gaining hands-on experience in VoIP infrastructure, Asterisk systems, and network operations . This is a training-intensive role , ideal for candidates eager to learn and grow in a real-time telecom environment. Key Responsibilities: Monitor VoIP traffic and overall network health Assist in troubleshooting and incident resolution Support configuration and maintenance of PBX systems Document incidents and participate in upgrade tasks Collaborate with senior engineers on live technical issues Required Skills (Academic or Training Exposure): Basic understanding of VoIP and SIP protocols Familiarity with Linux systems (Ubuntu/CentOS) Basic networking concepts: TCP/IP, NAT, Firewalls Exposure to scripting languages (Bash or Python) Project-level understanding of MySQL or MongoDB Interest in learning Asterisk, IPPBX, and EPABX systems Preferred / Bonus Skills: Academic project or certification in VoIP or Asterisk Exposure to OpenSIPS/Kamailio or SIP proxies Familiarity with monitoring tools (Nagios, Zabbix) Understanding of telecom billing and call routing Soft Skills: Eagerness to learn and upskill in telecom/VoIP Strong communication and documentation skills Proactive, analytical, and team-oriented mindset Walk-In Interview Details: Date: Monday, 28th July 2025 Time: 12:00 PM – 2:00 PM Reporting Time: 11:45 AM Venue: ProHR Strategies Private Limited PS Abacus Building, Unit No. 329, 3rd Floor New Town, Chinar Park, Kolkata – 700157 Landmark: Near Akanksha More Bus Stop Contact Person: Sujoy What to Bring: Updated resume (hard copy) Valid government-issued photo ID (for verification) Business formal attire is mandatory If you're passionate about telecom technologies and ready to kickstart your career, we encourage you to attend the walk-in interview. To confirm your participation, please share your updated CV at: anindita.goswami@prohrstrategies.com We look forward to meeting you in person! Best regards, HR Team ProHR Strategies Private Limited Job Types: Full-time, Fresher Pay: Up to ₹15,000.00 per month Benefits: Provident Fund Work Location: In person

Job Title: Network Engineer Location: Bengaluru Experience: 3-6 years Budget: 8-10 LPA About The Role: This role is focused on designing, deploying, and maintaining scalable and secure network infrastructure across warehouse, cloud, and edge environments. It involves hands-on VPN and firewall management, network architecture optimization, and compliance with security standards. The position also requires strong cross-functional collaboration, customer-facing IT support, and maintaining robust documentation to support deployments and incident resolution. Responsibilities: Network Infrastructure & Architecture Design, deploy, and optimize internal and edge network infrastructure (warehouse sites, operations centers, cloud interfaces). Perform capacity planning, load analysis, and recommend scalable network architecture Specify and configure equipment racks, cable management, power/facility layouts, and networking hardware. Assist with VLAN planning and inter-device LAN configurations (e.g., scanners, servers) Collaborate with sysadmin and DevOps teams for cross-cutting issues. Periodically review and advise on improvements to network architecture (e.g., resilient VPNs, bandwidth isolation, zero-trust) Security & Compliance Define, implement, and enforce network security policies including firewall, VPN , intrusion detection/prevention Manage and update firewall policies , NAT rules, and routing Conduct periodic vulnerability assessments, audits, and security hardening Support secure key management and audit-ready configuration practices Familiarity with SOC 2 or ISO 27001 principles preferred Network & VPN Management Configure and maintain site-to-site IPsec/IKEv2 VPN tunnels Respond to connectivity issues, tunnel drops, and re-keying needs Maintain high VPN uptime and participate in incident diagnosis/resolution Monitoring & Troubleshooting Monitor network performance, uptime, and traffic using diagnostic tools Perform root cause analysis, corrective measures, upgrades, and routine maintenance Maintain shared change-logs for all infrastructure adjustments Customer-Facing IT Support & Documentation Participate in onboarding calls with customer IT/security teams: Explain company's network architecture Help resolve firewall/VPN questions Create and maintain reusable network documentation: “Ports & Protocols” reference sheets Deployment diagrams Security FAQs and IT response templates Maintain internal playbooks to streamline future deployments Cross-Functional Collaboration Work with software, operations, and customer engineering teams on solution deployments Consult on client-facing projects and support scalable documentation Join periodic planning calls with company's technical operations team Provide monthly/quarterly summaries on VPN uptime, incident patterns, config changes Qualifications: Bachelor’s degree in Computer Science, IT, Electrical Engineering, or equivalent experience 3 - 6 years of experience in network design, deployment, and security Hands-on with: Firewalls (e.g., FortiGate, Palo Alto) Managed switches, routers , access points HA clusters, SD-WAN, VPN, NAT/SNAT/DNAT Strong proficiency with: -Routing protocols (IGP/OSPF, BGP) -VLANs, trunking, STP/RSTP, EtherChannel -TCP/IP, DNS, DHCP, VoIP, MPLS, hybrid cloud networks Required: Linux familiarity and scripting basics for network automation Certifications such as CCNP, CCIE, or CISSP preferred Strong documentation habits Fluency in English for technical discussions with enterprise IT and InfoSec teams Experience with Slack, Teams, Jira workflows Nice-to-Haves Experience with warehouse-edge robotics or IoT environments Exposure to cloud platforms (e.g., Microsoft Azure) Experience with CI/CD approaches to network provisioning Prior collaboration in U.S.–India cross-time-zone teams

About Client: Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our clients, colleagues, and communities thrive in an ever-changing world. For additional information Job Title : Microsoft Team Location: no location constrain. Experience : 7 JD – Microsoft Team Job Summary: We are seeking a skilled Microsoft Teams & Conferencing Engineer to join our dynamic IT team. The ideal candidate will be responsible for the design, implementation, and support of Microsoft Teams and conferencing solutions to enhance collaboration and communication across the organization. This role requires a deep understanding of Microsoft Teams, audio/video conferencing technologies, and a passion for delivering exceptional user experiences. Key Responsibilities: · Design, implement, and manage Microsoft Teams environments, ensuring optimal performance and user experience. Configure and maintain audio and video conferencing systems, including hardware and software components. Collaborate with cross-functional teams to integrate Microsoft Teams with other enterprise applications and services. Provide technical support and troubleshooting for Microsoft Teams and conferencing-related issues. Develop and maintain documentation for system configurations, processes, and procedures. Conduct training sessions and create user guides to educate employees on Microsoft Teams features and best practices. Monitor system performance and usage metrics, making recommendations for improvements and upgrades. Stay current with Microsoft Teams updates, features, and industry trends to ensure the organization leverages the latest capabilities. Assist in the planning and execution of large-scale meetings, webinars, and virtual events. Ensure compliance with security and data protection policies related to conferencing solutions. Preferred Skills: · Experience with network infrastructure and troubleshooting related to VoIP and video conferencing. Knowledge of security best practices for collaboration tools. Familiarity with project management methodologies and tools.

As a Sales Manager / Business Development Manager in US Shift at Vitel Global Communications Pvt Ltd, located in Hyderabad, India, you will play a crucial role in driving the company's growth by focusing on B2B sales of VoIP services in the US market during night shifts aligned with US business hours. With a minimum of 7 years of experience in B2B sales within the VoIP or Unified Communications industry, you will be tasked with creating new business opportunities, fostering robust client relationships, and finalizing deals to enhance Vitel Global's revenue streams. Your contribution will not only involve direct sales activities but also extend to identifying and targeting new market segments to expand the company's reach. To excel in this role, you should hold a Bachelor's degree in Business, Marketing, or a related field, coupled with a proven track record of at least 7 years in B2B sales, ideally in VoIP, SaaS, or cloud communications domains. Your success will heavily depend on your exceptional communication and presentation skills, as well as a solid grasp of VoIP technologies, SIP, PBX, and cloud telephony concepts. Given the nature of the position, prior experience in working night shifts catering to US clients is essential, along with a demonstrated history of meeting and surpassing sales targets. Proficiency in utilizing CRM tools such as Zoho, HubSpot, or Salesforce will be advantageous in effectively managing customer relationships and sales processes. If you are a goal-oriented individual with a passion for driving sales growth and possess the required qualifications and skills, we encourage you to share your resume at giri@vitelglobal.com to explore this exciting opportunity further.,

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are seeking a Senior Telecom Engineer to who will play a vital role in delivering high-quality voice call capabilities for advanced call and contact center solutions. In this position, you will serve as the technical expert responsible for designing, deploying, and maintaining our clients’ global voice infrastructure. The ideal candidate will have deep expertise in VoIP/SIP technologies, telecom carrier connectivity, and Ribbon (Sonus) SBCs, along with strong hands-on experience in troubleshooting complex network issues.our work will directly impact the experience of millions of users worldwide, making voice communication smarter, faster, and more resilient. Responsibilities: Collaborate with customer telecom and IT teams to deploy customized solutions and troubleshoot issues. Build and maintain SIP Trunk connectivity with customers and carriers, including interop sessions and activations. Provide operational support for the telecom network, analyze incidents, and implement preventive measures. Serve as an escalation point for critical alerts from SBCs and deliver root-cause analyses for outages. Manage telecom service providers and vendors, and oversee hardware/software deployments and new service rollouts. Develop testing plans, create technical documentation, and maintain SOPs for recurring tasks. Mentor junior engineers in troubleshooting and managing complex service issues. Understand product capabilities, limitations, and contribute to continuous improvements. Qualifications 5+ years of telecom engineer experience with VoIP/SIP voice applications. Strong knowledge of voice/data communications (SIP, TCP/IP, MPLS), VoIP protocols (H.248, G.711, G.729, WebRTC), and security (TLS, IPSEC, ACLs). High level knowledge of VoIP principles, protocols and CODECs such as H.248, SIP, G.711, G.729, WebRTC, MPLS, VPN, UDP, RTP, MTP etc. Experience with international routing (ITFS, iDID) and telephony design for high availability (99.99% SLA). Hands-on experience with Softswitches, SBCs (Sonus/Ribbon, AudioCodes), SIP proxies, and media servers (AudioCodes IPM-6310, FreeSWITCH). Skilled in Wireshark, Empirix, and RTP stream analysis (MOS, Jitter, Latency, Packet Loss). Ability to design, troubleshoot, and maintain complex global voice networks. Strong organizational skills and experience implementing telecom architecture changes in lab and production. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. The Test Automation Engineer would be an active member within the Software Quality Engineering Organization, responsible for providing automation and test support for the SW releases of our client. Responsibilities: Automated testing of client product using Python based automation framework. New test script development for end-to-end product testing using automation framework. Test result analysis for executed tests using test framework logs, product logs, monitoring tools. Support and extending of automation framework. Develop new automation tool. Detecting of weak points in existing automated process and flows, elimination of these items and control over efficiency for automated flows and processes. Communication with other departments like Development, DevOps, TechOps, aligning goals and priorities for Test Automation Group with company priorities and strategy. Participate in Agile software development initiatives (standup, planning, Increment planning) to support innovation and enhancement of automation framework and tools through iteration/functionality testing. Qualifications 5+ years in automation roles, with solid knowledge of software development and testing. Experience with Python 3.x and/or Java. Strong knowledge of OOP, algorithms, and multithreading. Proficient with Linux-based OS. In-depth understanding of VoIP, SIP, WebRTC architecture, and microservices. Practical experience with Asterisk or FreeSwitch PBX. Network troubleshooting skills (OSI model, real-time protocols, network management). Experience with MySQL, Git, JIRA, and version control systems. Strong analytical, troubleshooting, and team collaboration skills. Nice to have: REST API automation and SDK integration (Java, Python, C++). Experience with AWS/GCP automation, CI/CD pipelines. Test automation for cloud computing (private/public). Docker and containerization knowledge. Web UI automation with Selenium. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are seeking passionate and forward-thinking engineers to join us in revolutionizing customer experiences alongside our client, a global leader in cloud contact center software. Together, we bring the power of cloud innovation to enterprises worldwide—enabling seamless, personalized, and joyful customer interactions. You will be part of our Product Engineering Team, which leads the development of AI-driven solutions tailored for modern contact centers. Our flagship product, Studio, is built using PHP/Laravel, Python, and Vue.js, and is deployed across both private and public cloud infrastructures.In this role, you'll work with the latest cloud AI technologies including Azure OpenAI, Google AI APIs, IBM Watson, and Amazon Lex, helping shape the future of intelligent customer engagement. Responsibilities: Design, develop, and maintain scalable backend and front-end solutions for the Studio platform. Enhance the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels. Collaborate with product managers, designers, and engineers to deliver new features. Ensure performance, security, and reliability through code reviews and best practices. Write tests and documentation to support high-quality releases. Explore and integrate cutting-edge AI technologies (Azure OpenAI, Google AI, IBM Watson, Amazon Lex). Participate in agile processes and continuous improvements (CI/CD, automation). Qualifications 4+ years of professional experience in software development with a strong full-stack background. Proficiency in a variety of programming languages, including but not limited to PHP, Javascript, Python or others as required. Expertise in server-side technologies, databases (SQL and NoSQL), and back-end frameworks like PHP/Laravel framework. Strong experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React. Awareness of web security best practices and the ability to implement security measures to protect applications and data. A portfolio of past projects showcasing design and full-stack development skills. Ability to work independently and as part of a collaborative team. Strong commitment to delivering high-quality code and solutions on time and within scope. Bachelor’s degree (or equivalent) in relevant discipline. Nice to have: Experience with Java/SpringBoot. Experience with multi-tenanted systems. Expertise with Sharding in Mysql, Redis and Mongodb is highly advantageous. Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous. Experience with Google Cloud Platform, Kubernetes, and CI/CD. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are seeking a Senior Full Stack Engineer who will join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. Our vision for practical AI involves equipping contact centre agents, supervisors, and managers with user interfaces that guide and summarize their work, identify points of coaching and support, fully automate routine interactions, and allow creation, deployment, and ongoing management of the AI agents required. You will join the team, which drives the development of practical AI solutions. Our product is built on a robust technology stack including PHP/Laravel, Python, and Vue.js, and is deployed across both private and public cloud infrastructures. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson and Amazon Lex. Responsibilities: Design, develop, and maintain scalable backend and front-end solutions for the Studio platform. Enhance the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels. Collaborate with product managers, designers, and engineers to deliver new features. Ensure performance, security, and reliability through code reviews and best practices. Write tests and documentation to support high-quality releases. Explore and integrate cutting-edge AI technologies (Azure OpenAI, Google AI, IBM Watson, Amazon Lex). Participate in agile processes and continuous improvements (CI/CD, automation). Qualifications 7+ years of professional experience in software development with a strong full-stack background. Proficiency in a variety of programming languages, including but not limited to PHP, JavaScript, Python, or others as required. Expertise in server-side technologies, databases (SQL and NoSQL), and back-end frameworks like PHP/Laravel framework. Strong experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React. Awareness of web security best practices and the ability to implement security measures to protect applications and data. A portfolio of past projects showcasing design and full-stack development skills. Ability to work independently and as part of a collaborative team. Strong commitment to delivering high-quality code and solutions on time and within scope. Bachelor’s degree (or equivalent) in relevant discipline. Nice to have: Experience with Java/SpringBoot. Experience with multi-tenanted systems. Expertise with Sharding in Mysql, Redis and Mongodb is highly advantageous. Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous. Experience with Google Cloud Platform, Kubernetes, and CI/CD. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Job Summary: We are seeking an experienced and highly skilled Senior Network Engineer to design, implement, manage, and troubleshoot complex network infrastructures. This role involves working across teams to ensure reliable, secure, and scalable connectivity for enterprise systems and cloud services. The ideal candidate will have deep expertise in networking technologies, security best practices, and cloud/hybrid architectures. Key Responsibilities: Design, configure, and maintain LAN, WAN, VPN, wireless, and cloud-based networks. Lead network planning and architecture decisions to support business growth and scalability. Monitor network performance and availability, and proactively resolve bottlenecks or outages. Implement and maintain network security policies, firewalls, and access control mechanisms. Troubleshoot and resolve complex network issues and escalations. Evaluate and integrate new networking tools, technologies, and best practices. Collaborate with IT, cybersecurity, DevOps, and cloud teams on infrastructure projects. Maintain up-to-date network documentation, diagrams, and standard operating procedures. Conduct risk assessments and participate in disaster recovery planning and testing. Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. Expert-level knowledge of routing, switching, subnetting, VLANs, and TCP/IP protocols. Hands-on experience with Cisco, Juniper, Fortinet, Palo Alto, or equivalent network devices. Proficiency with network monitoring and troubleshooting tools (e.g., Wireshark, SolarWinds, Nagios). Strong understanding of network security principles (firewalls, IPS/IDS, VPNs, NAC). Familiarity with cloud networking (AWS, Azure, GCP) and hybrid architectures. Experience with SD-WAN, VoIP, DNS/DHCP, load balancers, and network automation tools. Preferred Qualifications: Professional certifications such as CCNP, CCIE, JNCIP, or equivalent. Experience with scripting or automation (Python, Ansible, Terraform). Knowledge of ITIL practices and change management processes. Strong project management and leadership skills.

Role:- Partner Technical Support. Experience:- 1+ Years. Location:- Manyata Tech Park, Bengaluru. Interview:- 1stRound:- Virtual, 2nd Round:- Face 2 Face. About the Role: We are seeking a Technical Support Engineer (Tier 2/3) with experience in Unified Communications (UC), SIP, VoIP. . The ideal candidate will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing expert-level support to enterprise customers and partners. Key Responsibilities: Escalation Handling: Provide Tier 2/3 support for UC and Contact Center solutions, assisting Tier 2 engineers with advanced troubleshooting. Technical Troubleshooting: Diagnose and resolve complex issues related to SIP, RTP, VoIP, UC applications, and call routing . Packet Analysis & Debugging: Utilize tools like Wireshark, SIP tracing, and logs analysis to identify and resolve technical problems. Lab Replication: Reproduce customer issues in a test environment to validate solutions and escalate to R&D if necessary. Customer Interaction: Engage partners on escalated cases, providing clear technical resolutions. Documentation & Knowledge Sharing: Contribute to internal knowledge bases, write technical articles, and mentor junior engineers. Collaboration: Work closely with cross-functional teams, including development, product management, and global support teams, to drive issue resolution. Process Adherence Maintaining KPI’s and desired SLA’s

Responsibities: Lead the development of new telephony features Develop early software prototypes from concept for new service features, enhance existing service components for scalability Play an integral role in all stages of software development from conception to rollout to production Understand the integration methods of the current technology in the client environment Constantly develop and improve standards and systems Qualifications: Bachelors degree in Computer Science or Information Technology/Engineering 4+ years of solid experience as an Asterisk Developer Strong practical experience writing AGI scripts for Asterisk Must be proficient at developing software using a scripting language. Sound knowledge of Asterisk Installation, Configuration, Dial plan, AGI, AMI, Call troubleshooting (SIP, ISDN) Solid experience of working With Linux Operating Systems Familiarity with PSTN & GSM interface cards High Availability, scalability, redundancy and security of service infrastructure Some exposure to scripting languages like Perl, PHP General awareness and knowledge of Call control, VOIP deployment issues Good awareness of networking and analyzing SIP traces

Nextiva is currently seeking bright and talented individuals for a Principal Software Engineer position to join our expanding development team. This position is responsible for helping to drive technology efforts which may include architectural design, supporting existing applications, new application development, application testing, and user support. This developer will work with a growing team and help develop new systems from the ground up, as well as support existing applications. A commitment to collaborative problem solving, sophisticated design, and quality product is essential. As a Principal Software Engineer, you will assist in the development, implementation and management of technology-based business solutions to improve our product offerings. You will assist in the design, coding, testing, and implementation of software applications to meet both functional and technical requirements. The responsibilities of a Principal Engineer range from: designing systems; writing, developing, testing, and reviewing code; supporting existing applications; liaising with end users to fix defects, find solutions, and test them; adding functionality to applications by designing and implementing solutions; and more. Key Responsibilities Lead Software Delivery Across Teams: Collaborate with and guide one or more development teams to build and ship software solutions that solve complex, high-impact customer problems. Influence Strategic Technical Decisions: Play a critical role in driving architectural direction, technology selection, and long-term technical strategy across the engineering organization. Design and Develop Scalable Systems: Build robust, RESTful web applications and design highly available distributed systems that support real-time business communications at scale. Architect End-to-End Solutions: Tackle complex, cross-cutting challenges that span multiple services and architectural layers, ensuring cohesive and maintainable solutions. Embrace Cutting-Edge Technology: Leverage modern tools, patterns, and platforms to create scalable, resilient, and fault-tolerant systems that align with cloud-native principles. Shape the Technical Roadmap: Contribute to and help define the engineering roadmap, ensuring alignment with business goals, platform evolution, and industry best practices. Drive Customer-Centric Development: Work closely with the product management team to deeply understand user needs, prioritize features, and deliver value through thoughtful, customer-focused design. Champion Quality and Maintainability: Deliver testable, well-structured, and maintainable code while fostering a culture of engineering excellence and continuous improvement. Continuously Learn and Innovate: Stay ahead of emerging technologies and development practices, and foster an environment where learning and experimentation are encouraged. Required Skills & Expertise 10+ years of professional software development experience with a strong emphasis on Java-based systems , backend architecture, and cloud-native service design. Deep expertise in RESTful API design , microservices architecture , and scalable distributed systems . Extensive hands-on experience with: Java (11+) , Spring Boot , JPA/Hibernate Kafka , Redis , and both SQL (Postgres, MySQL) and NoSQL (MongoDB) databases Proficiency with modern build and package managers including Maven , Gradle , npm , and pip . Strong understanding of CI/CD practices , including pipeline creation, blue/green and canary deployments. Solid experience with distributed caching , performance tuning , and latency optimization . Familiarity with automated testing frameworks such as JUnit , TestNG , Mockito , and related testing strategies (unit, integration, regression). In-depth understanding of object-oriented design , design patterns , and enterprise architectural principles . Proficient with Linux/Unix-based systems , scripting tools, and command-line utilities. Strong focus on secure coding best practices , with experience in data protection, secure APIs, and access control. Demonstrated success in leading multi-team initiatives , implementing architectural improvements, and adopting new technologies at scale. Bonus Qualifications Industry experience in UCaaS/CCaaS , real-time communications, or VoIP platforms involving SIP , WebRTC , or RTP . Experience with observability tools like Datadog Familiarity with Domain-Driven Design (DDD) , hexagonal architecture , and event sourcing . Contributions to open-source projects , engineering blogs , or technical conference speaking . Preferred Experience & Technical Stack Core Technologies Languages & Frameworks: Java, Spring Boot, GraphQL (preferred), SQL Cloud & Platform Tools: Docker, Kubernetes, GCP Artifact Registry, GCP Storage, GCP Vertex AI Messaging & APIs: Kafka, REST APIs Data & Storage: Postgres, MongoDB, BigQuery, Redis, ElasticSearch Build, Deploy & CI/CD: Git, Gradle, GCP GCloud, Kubernetes, Artifact Registry/Artifactory Scripting & OS Tools: Bash, Unix/Linux command-line Microservice Lifecycle Experience Creating microservices with Spring Boot and well-structured RESTful APIs Building services using Git , Gradle , Docker , GCloud Deploying services via Kubernetes , GCP Artifact Registry , and GCloud deployment pipelines

Redefine the future of customer experiences. One conversation at a time. We re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service , our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you re in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing Nextiva is currently seeking bright and talented individuals for a Principal Software Engineer position to join our expanding development team. This position is responsible for helping to drive technology efforts which may include architectural design, supporting existing applications, new application development, application testing, and user support. This developer will work with a growing team and help develop new systems from the ground up, as well as support existing applications. A commitment to collaborative problem solving, sophisticated design, and quality product is essential. As a Principal Software Engineer, you will assist in the development, implementation and management of technology-based business solutions to improve our product offerings. You will assist in the design, coding, testing, and implementation of software applications to meet both functional and technical requirements. The responsibilities of a Principal Engineer range from: designing systems; writing, developing, testing, and reviewing code; supporting existing applications; liaising with end users to fix defects, find solutions, and test them; adding functionality to applications by designing and implementing solutions; and more. Key Responsibilities Lead Software Delivery Across Teams: Collaborate with and guide one or more development teams to build and ship software solutions that solve complex, high-impact customer problems. Influence Strategic Technical Decisions: Play a critical role in driving architectural direction, technology selection, and long-term technical strategy across the engineering organization. Design and Develop Scalable Systems: Build robust, RESTful web applications and design highly available distributed systems that support real-time business communications at scale. Architect End-to-End Solutions: Tackle complex, cross-cutting challenges that span multiple services and architectural layers, ensuring cohesive and maintainable solutions. Embrace Cutting-Edge Technology: Leverage modern tools, patterns, and platforms to create scalable, resilient, and fault-tolerant systems that align with cloud-native principles. Shape the Technical Roadmap: Contribute to and help define the engineering roadmap, ensuring alignment with business goals, platform evolution, and industry best practices. Drive Customer-Centric Development: Work closely with the product management team to deeply understand user needs, prioritize features, and deliver value through thoughtful, customer-focused design. Champion Quality and Maintainability: Deliver testable, well-structured, and maintainable code while fostering a culture of engineering excellence and continuous improvement. Continuously Learn and Innovate: Stay ahead of emerging technologies and development practices, and foster an environment where learning and experimentation are encouraged. Required Skills & Expertise 10+ years of professional software development experience with a strong emphasis on Java-based systems , backend architecture, and cloud-native service design. Deep expertise in RESTful API design , microservices architecture , and scalable distributed systems . Extensive hands-on experience with: Java (11+) , Spring Boot , JPA/Hibernate Kafka , Redis , and both SQL (Postgres, MySQL) and NoSQL (MongoDB) databases Proficiency with modern build and package managers including Maven , Gradle , npm , and pip . Strong understanding of CI/CD practices , including pipeline creation, blue/green and canary deployments. Solid experience with distributed caching , performance tuning , and latency optimization . Familiarity with automated testing frameworks such as JUnit , TestNG , Mockito , and related testing strategies (unit, integration, regression). In-depth understanding of object-oriented design , design patterns , and enterprise architectural principles . Proficient with Linux/Unix-based systems , scripting tools, and command-line utilities. Strong focus on secure coding best practices , with experience in data protection, secure APIs, and access control. Demonstrated success in leading multi-team initiatives , implementing architectural improvements, and adopting new technologies at scale. Bonus Qualifications Industry experience in UCaaS/CCaaS , real-time communications, or VoIP platforms involving SIP , WebRTC , or RTP . Experience with observability tools like Datadog Familiarity with Domain-Driven Design (DDD) , hexagonal architecture , and event sourcing . Contributions to open-source projects , engineering blogs , or technical conference speaking . Preferred Experience & Technical Stack Core Technologies Languages & Frameworks: Java, Spring Boot, GraphQL (preferred), SQL Cloud & Platform Tools: Docker, Kubernetes, GCP Artifact Registry, GCP Storage, GCP Vertex AI Messaging & APIs: Kafka, REST APIs Data & Storage: Postgres, MongoDB, BigQuery, Redis, ElasticSearch Build, Deploy & CI/CD: Git, Gradle, GCP GCloud, Kubernetes, Artifact Registry/Artifactory Scripting & OS Tools: Bash, Unix/Linux command-line Microservice Lifecycle Experience Creating microservices with Spring Boot and well-structured RESTful APIs Building services using Git , Gradle , Docker , GCloud Deploying services via Kubernetes , GCP Artifact Registry , and GCloud deployment pipelines Total Rewards Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Medical - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity. Group Term & Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore Work-Life Balance - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays Financial Security - Provident Fund & Gratuity Wellness - Employee Assistance Program and comprehensive wellness initiatives Growth - Access to ongoing learning and development opportunities and career advancement At Nextiva, were committed to supporting our employees health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what s going on at Nextiva, check us out on Instagram , Instagram (MX) , YouTube , LinkedIn , and the Nextiva blog . #LI-PJ1 #LI-Hybrid

Qualifications: 3+ years of experience with VOIP, Asterisk, Vicidial,GoAuto Dial Experience in Installing, configuring and deployment of Asterisk, Asterisk based applications like GoAutoDial, Vicidial, IVR and FreePBX. Experience in Installing, configuring and deployment of Asterisk, Asterisk based applications like GoAutoDial, Vicidial, IVR and FreePBX. This role will suit someone with prior experience of working within Asterisk environment, particularly with experience of configuring Asterisk for new product deployment. Must have good trouble shooting skills in using network testing tools such as Wireshark, Tcpdump. Experience trouble shooting Vici Dialers and Asterisk would be useful. The applicant must be prepared to work outside of core hours to address emergency activity if required. Should also know MySQL databases and VoIP. Proven track record of deploying Dialers or IVR applications in an enterprise environment. Experience in configuring with PRI Card, PRI Gateway, Analog Gateway and PSTN is a must. Proficiency in the following programming languages: MySQL, PHP, Perl, AGI and Shell Scripts Must be organized and ability to document how-to and common troubleshooting steps.

Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | Infrastructure Monitoring Tool - SolarWinds | 4 - Advanced Primary -> Technology | Infrastructure Monitoring Tool - SCOM | 4 - Advanced Secondary -> Domain | IT in Banking | Customer Support | 4 - Advanced Tertiary -> Behavioral | Aptitude | Communication | 4 - Advanced Certification : Technology | SCP Key Responsibilities: - Should be familiar with tool administration, design, configuration, developing Dashboards, automation and managing daily operations. - Monitoring Tool Deployment, Administration, Configuration and Troubleshooting - Assist with the design of system architecture for new or existing complex computer systems. - Integration of 3rd party element managers with APIs (application programming interfaces) - Assist with the design of subsystems and integration of the total system. - Identify, analyze, and resolve program support deficiencies. - Develop and recommend corrective actions. - Maintaining and Configuring Rules Fand Managing Alerts etc. - Performance tuning of application and finding automation methods - Assist with trade studies, to determine system (hardware, software, architecture) improvements. - Develop high-quality technical documentation, including user guides, test plans, and contract deliverable items. - Able to install, configure and administer SolarWinds components, including Network Performance Monitor (NPM), NCM (Network Configuration Manager) and NTA (Network Traffic Analyzer) - Should have expertise in SolarWinds tool implementation, migration, and administration on (NPM, NCM (Network Configuration Manager), NTA, WPM (Web Performance Monitor), VNQM (VoIP and Network Quality Manager) SAAS (Software as a Service) Product - Experience configuring monitors using SNMP, SSH (Secure Shell), WinRM (Windows Remote Management), WMI (Windows Management Instrumentation), JMX and other technologies. - Experience configuring collection of Syslog messages from various devices and storing and forwarding as required by local policies. - Provide expertise to define, monitor, and report on SLAs (service level agreements) - Provide expertise to detect and verify performance issues and determine the scope of the performance issue - Experience in developing and creating of dashboards - Ability to provide consultation for new projects, functionalities

We are looking for a skilled and motivated Network Associate with hands-on experience in the telecom industry. The ideal candidate will assist in maintaining, monitoring, and optimizing network infrastructure, supporting internal teams and external clients, and ensuring uninterrupted network services. Key Responsibilities: Monitor, troubleshoot, and maintain enterprise network infrastructure (routers, switches, firewalls). Collaborate with telecom service providers for circuit provisioning, fault resolution, and upgrades. Configure and manage network devices following standard protocols. Respond to incidents, perform root cause analysis, and escalate unresolved issues. Maintain accurate documentation of network configurations, changes, and asset inventories. Support implementation of network projects, migrations, and capacity planning. Ensure compliance with security standards and assist in periodic audits. Work closely with cross-functional teams (NOC, IT, VoIP, Infrastructure) to support operations. Required Skills & Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. Minimum 2 years of networking experience, preferably in telecom or ISP environments. Solid understanding of LAN/WAN, TCP/IP, BGP, OSPF, VLANs, and VPNs. Familiarity with telecom hardware (Cisco, Juniper, Huawei, etc.). Experience working with ISPs, telecom carriers, or enterprise voice/data networks. Strong analytical and troubleshooting skills. Good communication skills and a proactive, team-oriented mindset. Willingness to work in rotational shifts (if required). Preferred Certifications (Good to Have): CCNA / JNCIA / CompTIA Network+ Exposure to SD-WAN, VoIP, or network monitoring tools (e.g., SolarWinds, Wireshark, PRTG). Experience in telecom provisioning systems or NOC support. Why Join Us Opportunity to work on large-scale telecom networks. Career path toward Network Engineer / NOC Lead roles. Supportive work culture with learning and certification support. Competitive compensation with shift allowance and growth benefits. Apply for this position Are you comfortable with the job shift schedule * Drop files here or click to upload Maximum allowed file size is 10 MB. Allowed Type(s): .pdf, .doc, .docx, .rtf By using this form you agree with the storage and handling of your data by the iConsultera website. *

It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We’re a $2 billion company that’s growing at 30+% annually and we’re expanding our Product Management Team to make sure we stay ahead of the competition. About the Role: We are looking for an energetic & experienced person to join the Global Voice cloud OPS team. This position requires in-depth knowledge of Indian VoIP, PSTN, Carrier Partners and the telco transport networks & operations in India This role is focused on expanding launched RC services in the Indian market with full PSTN telco with the RingCentral Cloud UCaaS and CCaaS experience Key responsibilities: Become SME of RC Cloud based UCAAS for Voice, Conferencing, Web Meetings Work directly with Indian Telco Carriers, Regulators and Inspectors be a Champion of RC architecture and compliant solutions Create and manage proof of concept and as implemented models & diagrams for new and existing carriers and trunks Lead and drive new and existing carriers and connections from NDA, MSA and Contract phases into live production in service Manage and assist to create Carrier Interconnection agreements Liaise with cross functional teams for validation of concepts with NetOps team, Telco SBC team, Numbers team, DBA’s, Engineering, Product and sales teams Create & maintain pre & post implementation of carrier trunk configurations, diagrams and call flow expectations Design and grow HA carrier configurations with RC Telco Network Components & carriers and to grow and scale with the RingCentral VoIP Network Follow and design operational process and procedure documents and network change management records Join in planning sessions internal and external for all projects related to new and existing carriers trunking changes Identify and scope all steps and tasks needed for each project Create Epic, Master and sub tasks to manage them thru completed for all needed teams involved in task tracking systems Insure that all projects and initiatives are completed on time and on budget Provide administrative management to team of dev ops engineers Lead a team of number analysts Ideal Candidate must have: Knowledge of India telecommunications networks and environments Knowledge of India telecommunications licenses, regulations and laws Knowledge of India telecommunications lawful intercept services Experience and familiarity in PSTN & VoIP terminologies Experience in building and maintaining new and existing relations with carriers in the India market Experience and knowledge of KYC processes and services Working knowledge of India geographic telecom Circles, dial plans Working knowledge of India specific call flow limits related to PSTN and VoIP Partitioning with and without OSP Indian licensed network Experienced in Contract Negotiation & Voice and Data Transport Buying Experienced in sourcing NDA, MSA, Interconnect, Unilateral and Bilateral Agreements Experienced with Carrier/Vendor Invoice Reconciliation and Disputes Experience in measuring, monitoring and augmentations for Capacity Planning Experienced with MOU Usage Cost modeling, Past, Preset, Forecasting Experienced in Least Cost Routing principles for Domestic and Intl traffic Deep Experience with CDR Analysis and with Network Cost Analysis Experienced with methods of sip trunk topology - over www, over peer, over IPsec vpn, over private networks Strong analytical and troubleshooting skills Ability to handle multiple concurrent tasks and projects Experience in leading a technical team Ideal candidate should have: Demonstrated ability to work in a fast paced environment. We want candidates with the entrepreneurial spark! In depth knowledge of Voice PSTN networks and ability to grasp traffic flows in all directions An assertive attitude to take initiative in seeking out solutions for problems to optimize performance and quality Analytical approach to troubleshooting and problem solving that is strong in isolation, triage and correlation Team and cooperative work ethic and approach Explore solutions to problems with consideration of full sense of ownership Excellent email and verbal communications skills working with Vendors and external partners Using a system for creating and managing tickets for tracking and momentum A tenure of at least 5+ years in similar role Must have a high level of technical and analytical knowledge and the ability to handle multiple tasks simultaneously Must have a strong strategic thinking capacity, effective communication skills Existing knowledge of RC Core telephony components is an advantage Ability to create network & call flow diagrams Knowledge of the functional role of a trunk side SBC such as Sonus Networks platform experience with Ribbon Sonus EMS, Sonus SBC, Sonus PSX Advanced level understanding of SIP, RTP, RTCP and related In-depth understanding of MOS Score, Jitter, Delay, etc. and how to plan and consider the effects of these on network designs Location: Bangalore - Hybrid

Job Title: Engineering Manager Location: Gurugram, Haryana Experience Required: 12-15 years About the Role: We are seeking an experienced Engineering Manager to lead a talented team of FreeSWITCH engineers, Python developers, and UI/UX designers in building and scaling our click-to-call marketing SaaS analytics platform for advertisers. You will drive the development of a robust, scalable, and secure platform that empowers advertisers with real-time call tracking, analytics, and campaign optimization tools. Key Responsibilities Lead and mentor a cross-functional team of FreeSWITCH engineers, Python developers, and UI/UX designers to deliver high-quality, scalable features for our SaaS platform. Oversee the end-to-end development lifecycle, from planning and architecture to deployment and maintenance, using Agile/Scrum methodologies. Ensure seamless integration of telephony systems (e.g., FreeSWITCH, VoIP) with analytics pipelines and advertiser-facing dashboards. Collaborate with product managers and stakeholders to translate advertiser needs (e.g., call attribution, ROI tracking) into technical solutions. Implement and maintain CI/CD pipelines, containerized environments, and API-driven integrations to support rapid iteration and scalability. - Uphold SaaS security best practices (e.g., SOC2, GDPR) to protect sensitive call and advertiser data. Foster a collaborative, inclusive team culture, motivating engineers to achieve technical and professional excellence. Qualifications Bachelors degree in Computer Science, Engineering, or a related field (Masters preferred). 1215 years of software engineering experience, with expertise in both front-end (e.g., React, Angular) and back-end development (e.g., Python, Node.js). Proven experience building and scaling B2B SaaS platforms, ideally in adtech, martech, or analytics. Hands-on experience with VoIP and telephony systems (e.g., FreeSWITCH, Asterisk) and real-time communication protocols (e.g., SIP, WebRTC). Strong understanding of data analytics pipelines for processing and visualizing marketing metrics (e.g., call attribution, conversion tracking). Demonstrated leadership in managing cross-functional engineering teams, with a track record of delivering complex projects on time. Proficiency in containerization (e.g., Docker, Kubernetes), microservices, and API-first architectures. Experience with CI/CD tools (e.g., Jenkins, GitLab CI) and cloud platforms (e.g., AWS, GCP, Azure). Knowledge of SaaS security, including access control, data privacy, and compliance (SOC2, GDPR). Excellent problem-solving and decision-making skills in fast-paced environments. - Strong communication skills to convey technical concepts to non-technical stakeholders, such as advertisers or marketing teams. (Optional) Experience working in dynamic markets like Dubai or the Middle East, with an understanding of regional business practices. Preferred Skills Familiarity with adtech/martech ecosystems (e.g., CRM integrations, Google Ads, or call tracking platforms). Experience mentoring remote or distributed teams to maintain productivity and collaboration. Passion for building user-centric analytics platforms with intuitive UI/UX. Why Join Us? Be part of a fast-growing SaaS company revolutionizing click-to-call marketing analytics. Lead a talented team, work on cutting-edge telephony and analytics solutions, and make a direct impact on advertisers success.

So, what s the role all about The Application Performance Engineer (APS) engineer which is part of NiCE Managed services, will monitor and resolve alarms and events for NiCE Solutions and voice infrastructure for our clients. The Engineer will be responsible for Early identification, troubleshooting and resolution of all incidents. The Engineer will be also responsible for Incident management, problem management, and change management related to NiCE Solutions. How will you make an impact The Engineer will be responsible for troubleshooting and resolution of all incidents The Engineer will be responsible for Incident management, problem management, and change management. Have you got what it takes Require 2-4 years experience in Technical Support in Telephony and VOIP Should have knowledge in CTI or Voice recording products Good understanding of VOICE protocols like SIP, H. 323 Good working knowledge on any of the following: CISCO Unified contact center Enterprise (UCCE), CISCO Unified Communications Manager (CUCM), Avaya Aura Platform and Voice/Media Gateways. Should have worked in PBX/ACD Good knowledge of Windows operating system Should have experience in installing, configuring, and supporting telephony, network, or server infrastructure. Should have good troubleshooting and problem solving skills Should be willing to work in 24/7 Rotational shifts and weekends as well You will have an advantage if you also have NiCE experience advantage NiCE Engage Certification preferred. CCNA and MCSE certifications preferred. AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus. What s in it for you Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NiCE-FLEX! Requisition ID: 8020 Reporting into: Tech Manager , Services , APS Role Type: Individual Contributor About NiCE

So, what s the role all about The Application Performance Engineer (APS) engineer which is part of NiCE Managed services, will monitor and resolve alarms and events for NiCE Solutions and voice infrastructure for our clients. The Engineer will be responsible for Early identification, troubleshooting and resolution of all incidents. The Engineer will be also responsible for Incident management, problem management, and change management related to NiCE Solutions. How will you make an impact The Engineer will be responsible for troubleshooting and resolution of all incidents The Engineer will be responsible for Incident management, problem management, and change management. Have you got what it takes Require 5-8 years experience in Technical Support in Telephony and VOIP Should have knowledge in CTI or Voice recording products Good understanding of VOICE protocols like SIP, H. 323 Good working knowledge on any of the following: CISCO Unified contact center Enterprise (UCCE), CISCO Unified Communications Manager (CUCM), Avaya Aura Platform and Voice/Media Gateways. Should have worked in PBX/ACD Good knowledge of Windows operating system Should have experience in installing, configuring, and supporting telephony, network, or server infrastructure. Should have good troubleshooting and problem solving skills Should be willing to work in 24/7 Rotational shifts and weekends as well You will have an advantage if you also have NiCE experience advantage NiCE Engage Certification preferred. CCNA and MCSE certifications preferred. AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus. What s in it for you Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NiCE-FLEX! Requisition ID: 8110 Reporting into: Tech Manager , Services , APS Role Type: Individual Contributor About NiCE

Job Title: Business Development Manager – B2B SaaS (Cloud Telephony / CPaaS Preferred) Location: Gurugram, Haryana Experience: 3–6 Years Industry: B2B SaaS / Technology / Cloud Telephony / CPaaS About the Role: We’re looking for a dynamic and driven Business Development Manager with 3–6 years of experience in end-to-end B2B SaaS sales. The ideal candidate will have a proven track record of identifying leads, nurturing client relationships, and closing deals. Experience in the cloud telephony or CPaaS (Communication Platform as a Service) industry will be a strong advantage. Key Responsibilities: Manage the full sales cycle: from prospecting and pitching to closure and client onboarding. Build and grow long-term relationships with key decision-makers and enterprise clients. Identify and pursue new business opportunities in line with company objectives. Collaborate with internal teams (product, marketing, customer success) to tailor solutions for client needs. Track sales metrics and provide regular updates to leadership. Represent the company in industry events, conferences, and client presentations. Requirements: 3–6 years of experience in B2B sales, preferably in SaaS or tech products. Proven success in handling end-to-end sales cycles and consistently achieving targets. Excellent communication, negotiation, and presentation skills. Strong understanding of the B2B sales funnel and CRM tools. Self-motivated, goal-oriented, and able to work in a fast-paced environment. Preferred Qualifications: Experience selling cloud telephony, CPaaS, VoIP, or related communication tech solutions. Prior exposure to enterprise clients in telecom, fintech, or IT services. Ability to articulate technical products in simple business terms. Job Type: Full-time Pay: ₹30,000.00 - ₹800,000.00 per month Supplemental Pay: Commission pay Application Question(s): How many years of experience do you have in end-to-end B2B SaaS sales? Do you have experience in selling cloud telephony or CPaaS (Communication Platform as a Service) solutions? Are you comfortable managing the complete sales cycle independently (from lead generation to closure)? Are you currently located in Gurugram, Haryana or open to relocating? What is your Current CTC? What is your Expected CTC? Work Location: In person

Join our Team as a Technical Support Team Lead Location: Gurgaon About the role: Are you a natural leader with a passion for technology and customer service? As a Technical Support Team Lead, you’ll guide and support a team of First Line Technical Engineers, helping them grow their skills, deliver exceptional service, and resolve complex issues. You’ll play a key role in incident management, customer satisfaction, and continuous improvement, working closely with internal teams and third-party suppliers. If you thrive in a fast-paced environment and enjoy being at the forefront of technical support, this is your opportunity to lead from the front. What makes you a great fit: Minimum 2 years’ experience in a technical or administrative role At least 1 year of experience leading a team in a contact centre or customer-facing environment Strong knowledge of VoIP infrastructure and protocols Experience supporting cloud-based and on-premise telephony solutions Familiarity with networking (LAN/WAN), SIP, and Mitel or similar platforms (desirable) ITIL Foundation certification (desirable) Excellent communication and interpersonal skills Calm under pressure with strong problem-solving abilities Highly organised, proactive, and detail-oriented Passionate about coaching and developing others Able to manage complex environments and coordinate multiple stakeholders Key responsibilities: Lead and support a team of First Line Technical Engineers Implement and manage Incident Management procedures Act as Incident Manager and primary customer interface for operational issues Build relationships with third-party suppliers and manage escalations Monitor team performance against SLAs and expedite urgent tickets Conduct quality checks and provide feedback to team members Collaborate with internal departments to resolve technical issues Assist with customer and internal reporting Support training, coaching, and onboarding of new team members Contribute to process improvements and customer satisfaction initiatives Maintain accurate and up-to-date ticket and documentation records Assist with implementation and support projects as needed Perks for our People: Holidays : 18 days annual leave, + 6 public holidays Other Leave : 7 days casual leave, 7 days sick leave Development : In-House Training Academy Wellbeing : Mental Health support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.