1624 Voip Jobs - Page 6

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities Core Responsibilities Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal / external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performance and user satisfaction. Act as the primary point of contact for stakeholders regarding Genesys PureCloud projects. Skills And Experience Hands on experience on troubleshooting Genesys PureCloud solutions Good knowledge of API’s and integrating with 3rd party applications. Experience in migration and implementation of Genesys PureCloud Strong understanding of business requirements and ability to convert to solutions. Knowledge of Call flows, Inbound, Outbound Campaigns, Call Recordings and Call Monitoring Good knowledge of Gateway configuration and Genesys SIP Trucking and Dial Plans. Able to troubleshoot and identify the root causes via reading logs and other Genesys tools for troubleshooting. Can explain the issue clearly to the Vendor and provide necessary information correctly if the Vendors need it Knowledge of network routing, VOIP Protocols, SIP Responses, Handshake communication etc. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

Job description Job Role : Delivery Coordinator Job Location : Prayagraj, U.P Reporting to : Delivery Manager About Innovatiview Innovatiview India is a diversified IT infrastructure and Service organisation backed by Technology and Innovation. We are leaders in Examination Security Solutions. The other business verticals include Animatronics Solutions, Reverse Logistics Solutions, IT Infrastructure & Rental Solutions, Mobile Signal Boosters. We have a pan India presence with our HQ in Noida. www.innovatiview.com Job Responsibility Assist the Delivery Manager in executing and overseeing operations during major exams. Interface with local nodal officers, government officials, and field teams for smooth exam execution. Document all operational logs, call recordings, incident reports, and system health updates. Assist in troubleshooting technology (CCTV cams, biometric terminals, VOIP gear) in coordination with technical teams. Monitor live feeds from CCTV cameras and control room dashboards (CCR) to identify and escalate anomalies. Document operational updates and maintain logs on surveillance performance and system health. Act as a central point of contact between field operatives, government representatives, and internal teams. Ensure SOPs related to security and data confidentiality are strictly followed. Job Specification Any Graduate can Apply Knowledge of MS Excel and Google Sheet. Excellent communicator; adaptable, calm under pressure. Ready to embrace fieldwork during exam cycles across locations. Two-wheeler is a must for the role Highlights of this role Get direct, practical experience with IoT devices : CCTV, biometric scanners, VOIP handsets, GPS trackers, OMR scanners. Participate in large-scale, mission-critical system rollout for public exams. Solve real-world tech-operational challenges—perfect for developing problem-solving and coordination skills under stress. Boost your knowledge with experiential learning in surveillance, command-control setups, and data-driven operations. Interested candidates can directly share their resume to monika.sharma@innovatiview.com or WhatsApp your resume at 9319086459 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

#Sinch is a global leader in the growing market for Communication Platforms as a Service (Cpaas) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the Messaging, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact on how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries. Our APIs and platform deal with over 150 billion engagements annually. Sinch, 2nd largest Cpaas and messaging provider in the world is looking for a Assistant Manager - Technical Support (Voice Services) for Noida (India) location. Overview: Seeking a technically adept and client-facing professional to serve as the primary point of contact for voice service clients. The role involves integration oversight, technical troubleshooting, vendor/client coordination, and ensuring seamless delivery of voice campaigns. Requirements: Core Responsibilities: Oversee integration of voice platforms (OBD, SIP trunks,PRI, IVR flows) for enterprise clients. Act as escalation point for complex issues in voice traffic execution. Conduct traffic performance reviews, troubleshoot delivery failures, and drive resolutions. Coordinate with vendors for feature enablement and timely execution. Implement and monitor tanking rules, campaign restrictions, and account-level throttling. Provide technical training and integration support to clients and internal teams. Manage post-implementation support and track client satisfaction. Deliver technical feedback for product and platform enhancement. Key Qualifications: Bachelor’s degree in CS,IT, Telecom, or related field. 3–7 years in CPaaS/voice platform operations or technical account management. In-depth knowledge of SIP, PRI, VoIP architecture, and REST/SOAP APIs. Hands-on experience with log/trace analysis (Wireshark, sngrep), DLR tracking, and CDR analytics. Familiarity with telecom compliance (DLT, TRAI) in India or global environments. Skilled in client communication, project coordination, and vendor liaison. Benefits: Private Health Insurance coverage, Accidental Coverage, Optional Parental Health Coverage Flexible and supportive working environment Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs Subsidized Meal Training & Development Internal Mobility Competitive salary and Allowances Highly engaged, collaborative, and transparent work culture Constant skill upgradation by learning and career advancement opportunities in a high-growth environment Annual health checkup. Global Mobility Program/Opportunities. Engaging Rewards & Recognition programs

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. The Team The Voice Client team delivers crucial voice call capabilities for our customer call/contact center solutions. Our focus is on smooth and high audio quality to enhance the customer experience. We develop native applications for Mac OS and Windows OS, as well as web-based applications using the latest web technologies. Our direct interaction with customers allows us to promptly address their concerns and use their feedback to continually improve the product for an exceptional customer experience and added business value. Responsibilities: Contribute to the robust development of the global voice platform through comprehensive design, development, and testing processes, ensuring high availability and scalability. Using C++ as the main programming language, write high-quality code adhering to best practices. Actively participate in code reviews to maintain code integrity and quality. Enhance system capabilities ensuring compatibility with Google Cloud platform. Identify and troubleshoot solutions, determining root causes of issues and providing detailed Root Cause Analysis reports. Contribute to CI/CD automation pipelines to support the builds, deployments, and upgrades of voice services for customers. Respond promptly to production issues, collaborating with the team to restore services promptly. Demonstrate proficiency in creating technical documentation to facilitate system maintenance and troubleshooting. Effectively communicate with peer development teams engaged in joint projects, fostering collaboration and knowledge sharing. Understand and apply performance and scalability principles in software development to optimize system efficiency. Qualifications 5+ years of industry experience in software development and troubleshooting VOIP protocols like SIP, RTP, RTCP and/or WebRTC 5+ years of expertise in C++ programming on both Windows and macOS platforms. Hands-on experience in creating frontend functionality using Javascript. Proficient in troubleshooting tools, audio media analysis, and debugging techniques. Experienced in addressing complex problems and working with intricate systems. Experience and knowledge of Agile/Scrum methodologies and practices. Hold a Bachelor's degree (or equivalent) in a relevant discipline. Demonstrate a positive, self-motivated, and enthusiastic attitude, along with a strong sense of ownership. Excellent verbal and written communication skills. Nice to have: Experience with virtual environments like Citrix and VMware. Familiar with javascript, Node.js. Experience with Contact Centre, IVR, Virtual Agents and telecommunications service providers. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About Team : The Test Automation Engineer would be an active member within the Software Quality Engineering Organization, responsible for providing automation and test support for the SW releases of our client. Responsibilities: Automated testing of client product using Python-based automation framework. New test script development for end-to-end product testing using an automation framework. Test result analysis for executed tests using test framework logs, product logs, and monitoring tools. Support and extension of the automation framework. Develop new automation tools. Detection of weak points in existing automated processes and flows, elimination of these items and control over efficiency for automated flows and processes. Communication with other departments like Development, DevOps, TechOps, aligning goals and priorities for the Test Automation Group with company priorities and strategy. Participate in Agile software development initiatives (standup, planning, Increment planning) to support innovation and enhancement of the automation framework and tools through iteration/functionality testing. Qualifications 5+ years in automation roles, with solid knowledge of software development and testing. Experience with Python 3.x and/or Java. Strong knowledge of OOP, algorithms, and multithreading. Proficient with Linux-based OS. In-depth understanding of VoIP, SIP, WebRTC architecture, and microservices. Practical experience with Asterisk or FreeSwitch PBX. Network troubleshooting skills (OSI model, real-time protocols, network management). Experience with MySQL, Git, JIRA, and version control systems. Strong analytical, troubleshooting, and team collaboration skills. Nice to have: REST API automation and SDK integration (Java, Python, C++). Experience with AWS/GCP automation, CI/CD pipelines. Test automation for cloud computing (private/public). Docker and containerization knowledge. Web UI automation with Selenium. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Team: The Voice Client team plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. We are dedicated to providing seamless connectivity, crystal-clear audio, and superior reliability to enhance customer engagement. Our work directly influences the experience of millions of users globally, making voice communication smarter, faster, and more resilient. About the Role: We are seeking a Senior Telecom Engineer to who will play a vital role in delivering high-quality voice call capabilities for advanced call and contact center solutions. In this position, you will serve as the technical expert responsible for designing, deploying, and maintaining our clients’ global voice infrastructure. The ideal candidate will have deep expertise in VoIP/SIP technologies, telecom carrier connectivity, and Ribbon (Sonus) SBCs, along with strong hands-on experience in troubleshooting complex network issues.our work will directly impact the experience of millions of users worldwide, making voice communication smarter, faster, and more resilient. Responsibilities: Collaborate with customer telecom and IT teams to deploy customized solutions and troubleshoot issues. Build and maintain SIP Trunk connectivity with customers and carriers, including interop sessions and activations. Provide operational support for the telecom network, analyze incidents, and implement preventive measures. Serve as an escalation point for critical alerts from SBCs and deliver root-cause analyses for outages. Manage telecom service providers and vendors, and oversee hardware/software deployments and new service rollouts. Develop testing plans, create technical documentation, and maintain SOPs for recurring tasks. Mentor junior engineers in troubleshooting and managing complex service issues. Understand product capabilities, limitations, and contribute to continuous improvements. Qualifications 5+ years of telecom engineer experience with VoIP/SIP voice applications. Strong knowledge of voice/data communications (SIP, TCP/IP, MPLS), VoIP protocols (H.248, G.711, G.729, WebRTC), and security (TLS, IPSEC, ACLs). High level knowledge of VoIP principles, protocols and CODECs such as H.248, SIP, G.711, G.729, WebRTC, MPLS, VPN, UDP, RTP, MTP etc. Experience with international routing (ITFS, iDID) and telephony design for high availability (99.99% SLA). Hands-on experience with Softswitches, SBCs (Sonus/Ribbon, AudioCodes), SIP proxies, and media servers (AudioCodes IPM-6310, FreeSWITCH). Skilled in Wireshark, Empirix, and RTP stream analysis (MOS, Jitter, Latency, Packet Loss). Ability to design, troubleshoot, and maintain complex global voice networks. Strong organizational skills and experience implementing telecom architecture changes in lab and production. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Project: Our vision for practical AI involves equipping contact centre agents, supervisors and managers with user interfaces that guide and summarize their work, identify points of coaching and support, fully automate routine interactions, and allow creation, deployment, and ongoing management of the AI agents required. The Team: You will join the Product Engineering Team, which drives the development of practical AI solutions for modern contact centers. Our cutting-edge Studio product is built on a robust technology stack including PHP/Laravel, Python, and Vue.js, and is deployed across both private and public cloud infrastructures. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson, and Amazon Lex. At the same time, Studio is being fully integrated into the well-developed microservices platform. Responsibilities: Design, develop, and maintain scalable backend and front-end solutions for the Studio platform. Enhance the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels. Collaborate with product managers, designers, and engineers to deliver new features. Ensure performance, security, and reliability through code reviews and best practices. Write tests and documentation to support high-quality releases. Explore and integrate cutting-edge AI technologies (Azure OpenAI, Google AI, IBM Watson, Amazon Lex). Participate in agile processes and continuous improvements (CI/CD, automation). Qualifications 7+ years of professional experience in software development with a strong full-stack background. Proficiency in a variety of programming languages, including but not limited to PHP, JavaScript, Python, or others as required. Expertise in server-side technologies, databases (SQL and NoSQL), and back-end frameworks like PHP/Laravel framework. Strong experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React. Awareness of web security best practices and the ability to implement security measures to protect applications and data. A portfolio of past projects showcasing design and full-stack development skills. Ability to work independently and as part of a collaborative team. Strong commitment to delivering high-quality code and solutions on time and within scope. Bachelor’s degree (or equivalent) in relevant discipline. Nice to have: Experience with Java/SpringBoot. Experience with multi-tenanted systems. Expertise with Sharding in Mysql, Redis and Mongodb is highly advantageous. Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous. Experience with Google Cloud Platform, Kubernetes, and CI/CD. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Project: Our vision for practical AI involves equipping contact centre agents, supervisors, and managers with user interfaces that guide and summarize their work, identify points of coaching and support, fully automate routine interactions, and allow creation, deployment, and ongoing management of the AI agents required. About the Team: You will join the Product Engineering Team, which drives the development of practical AI solutions for modern contact centers. Our cutting-edge Studio product is built on a robust technology stack including PHP/Laravel, Python, and Vue.js, and is deployed across both private and public cloud infrastructures. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson, and Amazon Lex. At the same time, Studio is being fully integrated into the well-developed micro-services platform. Responsibilities: Design, develop, and maintain scalable backend and front-end solutions for the Studio platform. Enhance the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels. Collaborate with product managers, designers, and engineers to deliver new features. Ensure performance, security, and reliability through code reviews and best practices. Write tests and documentation to support high-quality releases. Explore and integrate cutting-edge AI technologies (Azure OpenAI, Google AI, IBM Watson, Amazon Lex). Participate in agile processes and continuous improvements (CI/CD, automation). Qualifications 4+ years of professional experience in software development with a strong full-stack background. Proficiency in a variety of programming languages, including but not limited to PHP, Javascript, Python or others as required. Expertise in server-side technologies, databases (SQL and NoSQL), and back-end frameworks like PHP/Laravel framework. Strong experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React. Awareness of web security best practices and the ability to implement security measures to protect applications and data. A portfolio of past projects showcasing design and full-stack development skills. Ability to work independently and as part of a collaborative team. Strong commitment to delivering high-quality code and solutions on time and within scope. Bachelor’s degree (or equivalent) in relevant discipline. Nice to have: Experience with Java/SpringBoot. Experience with multi-tenanted systems. Expertise with Sharding in Mysql, Redis and Mongodb is highly advantageous. Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous. Experience with Google Cloud Platform, Kubernetes, and CI/CD. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Role Description We’re looking for a Senior Frontend Developer who loves to tackle challenging problems with a firm grasp on browser technologies having more than 5 years of experience. You will take on a central role in developing our products using ReactJS, Ant Design, and other libraries with input from product management. Our teams are spread across several locations & serve customers in the US, Europe, and India (Pune, Bangalore, & NCR). Our team is at the forefront of technology, and loves working with others via Meetups and Hackathons. We are one of a couple of hundred companies who applied for the TiE Pune Nurture Accelerator Program for 2019/20 and 1 of 12 that actually graduated. We were also 1 of 4 accepted companies out of 170 that applied, for the 2021 Brigade REAP Accelerator Program. Our Technologies Include Python ElasticSearch ReactJS React Native / Flutter / iOS / Android Apache Cassandra VoIP and related technologies (Freeswitch, Kamailio, etc) Docker/K8/Puppet AWS/GCP/Azure Responsibilities Develop user interface components that are robust and easy to maintain Build, test, document, and deploy at scale Implement and integrate RESTful APIs in ReactJS Work in a team-oriented environment, providing software development technical expertise and guidance to key stakeholders on variety of enterprise-scale applications and projects Provide technical direction and guidance, as well as draft specifications, architect solutions, define timelines, advise on industry best practices and problems to be solved Work closely with Customers, Product Managers, and Architects to develop effective, high-quality enterprise software solutions Understand and apply a variety of project life-cycles, methods, and software development techniques Write code and review other people’s code. Ensure the technical feasibility of UI/UX designs. Optimize application for maximum speed and scalability. About You 5+ years of overall software development experience Proficient understanding of modern web tech stack including HTML, Less, JQuery, and ES6. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model Good understanding of React.js and its core principles Experience with popular React.js workflows (such as Flux or Redux) Familiarity with integrating RESTful APIs and browser nuances Experience with front-end development tools such as Babel, Webpack, NPM, Yarn Attention to detail and a strong sense of ownership. The mindset to take up project individually and meet the deadline BS/MS in Computer Science or related stream is a must Bonus: Experience with unit testing using jest or react-testing- library. Perks A great team culture Challenging work environment Open door policy Liberal work from home Conference and training support Amazing referral program PF & Health Insurance Team outings (Regular & Annual offsite) About Us We Are Engineers. We Are Innovators. We Are Creators. Inspired by real problems, driving real results, MetroGuild, a global B2B SaaS company, developed MetroLeads – marketing, sales, and communications management platform. Rooted in the science of selling, MetroGuild evolved to offer a range of products and services to your Sales team. MetroGuild empowers organizations globally to own and grow their Marketing and Sales Teams and drive growth. MetroGuild provides CRM, digital asset building, and support to help organizations reach their true growth potential. Desired Position * Applicant Name * Email Address * Phone Number Qualification * Associate DegreeBachelor's DegreeCollegePostgraduateOther Resume * The file can be in PDF/TXT format.(upload limit upto 6MB) Remarks Fields with * are required. Be assured that your information will not be sold or distributed and will only be used to respond to your query. Thanks for your interest! Δ

Company Description Mobilogi Technologies Private Limited (MTPL) is a Digital Communication Company that enhances communication systems and connects to a billion opportunities. MTPL works across a range of platforms such as Affiliate Marketing, App Installs, Rich Media, Branding, VOIP & SMS. Known for providing world-class Affiliate & Mobile Solutions to premium brands worldwide, MTPL helps optimize paid and owned media to drive greater sales volume and marketing ROI. The company focuses on increasing efficiency through automation and enabling businesses to make meaningful interactions. Role Description This is a full-time on-site role for an International Sales Manager, located in Noida. The International Sales Manager will be responsible for developing and implementing sales strategies, identifying and targeting potential international clients, managing client relationships, and achieving sales targets. Day-to-day tasks include conducting market research, attending industry events, negotiating contracts, and collaborating with other departments to ensure client satisfaction and seamless project delivery. Qualifications Experience in Sales Strategy development, Client Relationship Management, and Contract Negotiation Strong understanding of Affiliate Marketing, Programmatic Advertising, and Mobile Solutions Excellent Communication, Presentation, and Negotiation skills Ability to conduct Market Research and create targeted Sales Campaigns Willingness to travel internationally as required Bachelor's degree in Business, Marketing, or a related field; an advanced degree is a plus Proven track record of achieving sales targets and driving revenue growth Fluency in additional languages is a plus Requirements: Minimum 1 years of experience in International Affiliate Sales Strong understanding of Affiliate Marketing, Programmatic Advertising, and Mobile Solutions Ability to conduct Market Research and create targeted Sales Campaigns Bachelor's degree in Business, Marketing, or a related field Proven track record of achieving sales targets and driving revenue growth Must be located in commutable distance to Noida

Key Technical Skills & Responsibilities:- 5+ years of experience in C++ development, integration, and transition on OSS/BSS telecom systems. Strong expertise in CSTA, SIP, RTP, SRTP, and WebRTC for VoIP call handling. Lead the development of complex C++ modules and components related to network protocols, call processing, and data communications. Extensive experience with the Standard Template Library (STL) Proficiency in multi-threading and concurrency. Integrate location-based routing (LoST, PIDF-LO, HELD) Implement XMPP-based messaging for real-time emergency communications. Secure telecom protocols using TLS, IPsec, HTTPS. Collaborate with GIS teams to support geospatial call routing. Maintain and optimize low-latency, high-availability telecom systems Familiarity with SS7, ISUP, and PSTN to IP transition. Preferred Qualifications:- Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). Familiarity with services regulations (FCC, NENA, EENA). Our Offering:- Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits Courses and conferences. Attractive Salary. Hybrid work culture.

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our peoples skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Skills & Experience: 8+ years of experience in Java and AngularJS development in telecom systems on OSS and BSS applications. Strong expertise in CSTA, SIP, RTP, SRTP, and WebRTC for VoIP call handling. Strong experience in multithreading, performance tuning, and real-time systems. Knowledge of cloud-based VoIP solutions (AWS, Kubernetes, Docker, OpenStack) is a plus. Experience with SDN for network traffic engineering is a bonus. Integrate location-based routing (LoST, PIDF-LO, HELD) Implement XMPP-based messaging for real-time emergency communications. Secure telecom protocols using TLS, IPsec, HTTPS. Collaborate with GIS teams to support geospatial call routing. Maintain and optimize low-latency, high-availability telecom systems Familiarity with SS7, ISUP, and PSTN to IP transition. Preferred Qualifications: Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). Familiarity with services regulations (FCC, NENA, EENA).

Job Role: Senior Android Developer – AOSP Experience: 8 to 11 Years Location : Ahmedabad Interview Mode: Face-to-Face (F2F) Only We are hiring a Senior Android Developer with expertise in AOSP customization , Kotlin/Java , and Flutter . The ideal candidate will work on system-level Android development, VoIP/SIP integration, and telephony features. Key Responsibilities: Design, develop, and maintain Android applications using Kotlin/Java and Flutter . Work extensively with AOSP for customization and system-level enhancements . Integrate and optimize VoIP/SIP stacks , audio routing, and telephony APIs. Implement and manage Mobile Device Management (MDM) frameworks and policies. Collaborate with firmware, kernel, and system teams for deep-level Android feature integration. Build and optimize networking modules using WebRTC, REST APIs, Sockets, and WebSockets . Utilize Firebase for performance monitoring, analytics, push notifications, and crash reporting. Apply best practices in multithreading, background services, and app lifecycle management . Use Clean Architecture , modular design, and dependency injection (e.g., Dagger/Hilt) in app architecture. Key Skills: 9+ years in Android development (Kotlin/Java) Strong Flutter & Dart experience Deep knowledge of AOSP and Android system services VoIP, SIP stack, Telephony API, and Audio Routing MDM frameworks and policy implementation Android networking (WebRTC, Sockets, WebSockets, REST APIs) Firebase tools – Crashlytics, FCM, Analytics Clean Architecture, DI (Dagger/Hilt), Modular design

Job Title: Technical Support VoIP Engineer Experience: 2+ Years Location: Kolkata (On-site) Key Responsibilities: Handle client calls and emails related to VoIP, PBX, internet, and phone system issues. Configure PBX systems (Asterisk, Vicidial, GoAutoDial) for new clients. Port phone numbers and manage remote installations of VoIP and internet services. Provision and set up IP phones and new phone systems. Follow up on support tickets to ensure timely resolution. Create, manage, and document support tickets as per SOP. Coordinate with on-site technicians for system deployments and troubleshooting. Install, maintain, and upgrade software for IP cameras. Perform troubleshooting using tools like Wireshark and Tcpdump. Maintain and manage systems like Dialer, VoIP, FTP Server, WatchGuard, VPN, Firewalls, Routers & Switches. Perform server and network maintenance (Windows Server, Linux/CentOS). Write and maintain documentation for recurring issues and resolutions. Required Tools & Technical Skills: VoIP Platforms: Asterisk, Vicidial, GoAuto Dial Networking: WatchGuard, Firewall, VPN, Routers & Switches Server Management: Windows Server, FTP Server OS: CentOS, Linux Programming: MySQL, PHP, Perl, AGI, Shell Scripts Troubleshooting Tools: Wireshark, Tcpdump Telephony Hardware: PRI Card, PRI Gateway, Analog Gateway, PSTN Required Skills: Excellent verbal and written communication skills. 3+ years of experience in Asterisk, Vici Dialer or GoAuto Dialer. Strong analytical and problem-solving skills. Highly organized with strong documentation habits. Ability to work under pressure and handle multiple tasks. Self-starter and critical thinker who actively seeks solutions. Willingness to work outside core hours for emergency support.

HCLTech is Hiring || Order Management - Telecom Domain || Bangalore Location Experience: 3years to 6years Shift timing: US Shift Job Description Responsibilities include: Order verification (OVC) and Order Entry Validate the pre-order received and refer it back to the Client Sales team if additional information is needed Validate technical/site details Gather and verify data with the customer, including: Customer name and technical/site contacts, site readiness Products ordered, product intervals, and customer delivery date requirements Review order status communication plan Obtain Customer Service Record (CSR) for porting requests submitted through the client order to cash platform Scrub and validate CSR to ensure numbers on the pre-order match those on the CSR Reserve appropriate telephone numbers (VOIP Orders) Confirm that all documentation and customer information provided by Sales, Solution Architect, Global Client Services, and the Customer is complete Update and complete order information Submit orders to provisioning Manage fallout/exception orders, including: Tracking assigned orders, resolving order fallout tasks, and driving resolution of order rejections Escalating to supplier organizations on orders requiring action Confirming that all pre-work activities related to activation are complete Coordinating test and installation, scheduling activation Perform all Order Management fallout functions related to groups of orders for a single client or project Provide senior-level support for escalated orders, high visibility clients, and high revenue orders Update price impacting quotes for change orders Manage and resolve fallout in specialty areas such as circuit provisioning and network builds Provide vendor partner oversight Coordinate CPE (circuit provisioning) delivery and managed services activation (if applicable) Ensure order completion and validate order sent to billing. Skills and Qualifications: General knowledge of Telecommunications, Networking Technologies, and Solutions SFDC tool & processes knowledge Ability to deliver written and verbal messages with customers Critical thinking in the decision-making process Technical aptitude and forward thinking English literacy and numeracy Strong customer service focus with a drive to deliver a world-class customer experience Clear, confident communicator with strong written and verbal presentation skills Ability to work independently and as part of a team Perform well under pressure to meet deadlines High attention to detail, data accuracy, and quality of input 10+ years of demonstrable experience in a B2B/Corporate environment Problem management and strong analytical skills

#Sinch is a global leader in the growing market for Communication Platforms as a Service (Cpaas) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the Messaging, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact on how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world's largest companies and mobile operators, use Sinch's advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries. Our APIs and platform deal with over 150 billion engagements annually. Sinch, 2nd largest Cpaas and messaging provider in the world is looking for a Assistant Manager - Technical Support (Voice Services) for Noida (India) location. Overview Seeking a technically adept and client-facing professional to serve as the primary point of contact for voice service clients. The role involves integration oversight, technical troubleshooting, vendor/client coordination, and ensuring seamless delivery of voice campaigns. Requirements Core Responsibilities: Oversee integration of voice platforms (OBD, SIP trunks,PRI, IVR flows) for enterprise clients. Act as escalation point for complex issues in voice traffic execution. Conduct traffic performance reviews, troubleshoot delivery failures, and drive resolutions. Coordinate with vendors for feature enablement and timely execution. Implement and monitor tanking rules, campaign restrictions, and account-level throttling. Provide technical training and integration support to clients and internal teams. Manage post-implementation support and track client satisfaction. Deliver technical feedback for product and platform enhancement. Key Qualifications Bachelor's degree in CS,IT, Telecom, or related field. 3-7 years in CPaaS/voice platform operations or technical account management. In-depth knowledge of SIP, PRI, VoIP architecture, and REST/SOAP APIs. Hands-on experience with log/trace analysis (Wireshark, sngrep), DLR tracking, and CDR analytics. Familiarity with telecom compliance (DLT, TRAI) in India or global environments. Skilled in client communication, project coordination, and vendor liaison. Benefits Private Health Insurance coverage, Accidental Coverage, Optional Parental Health Coverage Flexible and supportive working environment Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs Subsidized Meal Training & Development Internal Mobility Competitive salary and Allowances Highly engaged, collaborative, and transparent work culture Constant skill upgradation by learning and career advancement opportunities in a high-growth environment Annual health checkup. Global Mobility Program/Opportunities. Engaging Rewards & Recognition programs

#Sinch is a global leader in the growing market for Communication Platforms as a Service (Cpaas) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the Messaging, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact on how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world's largest companies and mobile operators, use Sinch's advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries. Our APIs and platform deal with over 150 billion engagements annually. Sinch, 2nd largest Cpaas and messaging provider in the world is looking for a Manager - Technical Support (Voice Services) for Noida (India) location. Overview Seeking a technically adept and client-facing professional to serve as the primary point of contact for voice service clients. The role involves integration oversight, technical troubleshooting, vendor/client coordination, and ensuring seamless delivery of voice campaigns. Requirements Core Responsibilities: Oversee integration of voice platforms (OBD, SIP trunks,PRI, IVR flows) for enterprise clients. Act as escalation point for complex issues in voice traffic execution. Conduct traffic performance reviews, troubleshoot delivery failures, and drive resolutions. Coordinate with vendors for feature enablement and timely execution. Implement and monitor tanking rules, campaign restrictions, and account-level throttling. Provide technical training and integration support to clients and internal teams. Manage post-implementation support and track client satisfaction. Deliver technical feedback for product and platform enhancement. Key Qualifications Bachelor's degree in CS,IT, Telecom, or related field. 5 -10 years in CPaaS/voice platform operations or technical account management. In-depth knowledge of SIP, PRI, VoIP architecture, and REST/SOAP APIs. Hands-on experience with log/trace analysis (Wireshark, sngrep), DLR tracking, and CDR analytics. Familiarity with telecom compliance (DLT, TRAI) in India or global environments. Skilled in client communication, project coordination, and vendor liaison. Benefits Private Health Insurance coverage, Accidental Coverage, Optional Parental Health Coverage Flexible and supportive working environment Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs Subsidized Meal Training & Development Internal Mobility Competitive salary and Allowances Highly engaged, collaborative, and transparent work culture Constant skill upgradation by learning and career advancement opportunities in a high-growth environment Annual health checkup. Global Mobility Program/Opportunities. Engaging Rewards & Recognition programs

Meet the Team We are the Unified Communications (UC) Software Development team within Cisco Routing Business Unit under the Workplace Technology Group. Our team is responsible for a wide range of voice solutions, including Cisco flagship Voice Gateways (VG) for both Cloud Calling and On-Prem Calling, Digital Signal Processors (DSP) modules, as well as Analog and Digital Voice Modules operating on Catalyst 8200/8300 routing platforms. We also develop VoIP applications such as audio conferencing, transcoding, SWMTP, Fax, and Secure Modem for DoD and DoJ, and Secure Voice (TLS and sRTP). Our mission is to develop and maintain a competitive and high-quality VG and VoIP products, support the transition from on-prem to cloud calling, and integrate key UC capabilities into Cisco SD-WAN. Our major customers include U.S. government agencies (DoD, U.S. Army, FedRAMP), top financial institutions, healthcare providers, universities, FedEx, Disney, and leading retail stores. Join our high-energy team to help build the next-generation VG and drive the transition of on-prem voice solutions to the cloud. Your Impact You will join a team of talented and experienced software engineers to develop and test voice features on the next-generation (NG) routing platform and NG Voice Gateway. Your primary focus will be on P0 automation using pyATS for the new projects. You will also contribute to enable UC features such as vDSP and secure SIP Line on SD-WAN, and develop new voice applications running on VG in cloud. Minimum Qualifications BS or MS in Computer Science or Computer Engineering. 4-8 years of Telecom or Networking industry experience. Hands on experience on End-to-End Software development in areas of VoIP or Voice Gateway product and automation. Proficiency in Python and C programming, working knowledge of PyATS, parser libraries, and Linux shell scripting. Develop and maintain automated tests for both new and existing voice features. Hands-on experience with test tools such as Camelot, Callgen, TRex , SIPp and Jenkins Good understanding of VoIP concepts and call control protocols, DSPFarm, traditional digital/analog voice interfaces, and Cisco Call Manager, to automate tests, troubleshoot failures, and maintain/upgrade testbeds. Knowledge of Session Initiation Protocol (SIP). Foundational knowledge of SD-WAN architecture, setup, workflows, and network programmability concepts (using Netconf and YANG) to expand UC features on SD-WAN. Understanding of UX/UI interaction from customer use cases to design component-based solutions Preferred Qualifications Self-motivated, result driven, and teamwork Understanding of T1/E1, PRI, BRI, E&M Understanding of Digital Signal Processor (DSP) functions, codecs Familiar with Linux server setup and upgrades and Cisco UCS #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

VoIP Support Engineer (NOC) JOB DESCRIPTION The VoIP Support Engineer NOC (Network Operations Centre) is responsible for monitoring, maintaining, and supporting Voice over IP (VoIP) networks to ensure high availability and optimal performance. The role involves managing day-to-day operations, troubleshooting VoIP and Dialer issues, ensuring uptime and performance, and providing technical support and solutions. Roles and Responsibilities - Monitor the VoIP network infrastructure using NOC tools and dashboards. Perform real-time monitoring of SIP trunks, Active Calls, CDR, Account Balances and Routing & Switching. Provide technical support to customers using A1 Communications products via chat and calls. Lead response efforts to NOC notifications , ensuring quick resolution Dialer & VOIP related issues Willingness to work in rotational shifts (24x7). · Ensure clear communication of schedule and expected resolution of NOC incident tickets to clients, technical support staff, and management. Conversational English-speaking and communication skills (must be able to handle customer interactions professionally). Technical issues. Prioritize tasks, ensuring efficient handling of incidents and service requests. Identify and troubleshoot VoIP-related issues, including call quality, latency, packet loss, and jitter. Analyze call logs and traffic patterns to resolve service interruptions. Provide Level 1 & Level 2 support for VoIP issues, escalating complex problems to senior engineers if needed. Skill Requirements: Minimum 1 + years of experience in VoIP NOC or Call Centre Infrastructure support. Must having strong knowledge in VICIdial, GoAutodial or PBX System . Familiarity with VoIP platforms like Asterisk, FreePBX, 3CX, Elastix, FusionPBX, and VoIP soft switches. Hands-on experience with SIP, RTP, VoIP protocols, and troubleshooting tools. Ability to work under pressure and in a fast-paced environment. Be capable to troubleshoot and Manage VICI-Dialer / PBX / VOIP / Network related issues and following up with service providers both internal and external during Incident. Strong analytical skills, problem-solving abilities, and attention to detail. Excellent communication skills and team collaboration. Configure and maintain VoIP equipment, such as IP PBXs, VoIP phones, and routers. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹16,000.00 per month Work Location: In person

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Technology Solutions Engineer The Technology Solutions Engineer is an individual contributor role responsible for supporting the Sales and Customer Service Team in developing and delivering technology solutions tailored to our clients' needs. This role requires a deep understanding of both software and hardware components, with a particular emphasis on telephony and networking technologies that are crucial to the BPO/Contact Center industry. Key Responsibilities Provide technical and consultative assistance to the Sales team, with a strong focus on telephony, networking, and contact center technologies. Analyze and understand client architecture, specifically in telecommunications and network infrastructure, to develop effective solutions. Assist in the completion of technology sections in RFI/RFP/RFQ documents, ensuring alignment with client needs and industry best practices. Document and hand over detailed technical specifications for post-sales implementation, particularly related to telephony and network setup. Drive accountability across cross-functional IT teams, ensuring alignment and smooth execution during the solution design process. Stay current with market trends, cloud practices, and technology stacks relevant to telephony, networking, and the broader contact center industry. Requirements Bachelor's Degree or equivalent experience with a minimum of 5+ years in a relevant field. Strong knowledge of telecommunications, VoIP, PBX systems, and networking protocols (e.g., TCP/IP, SIP). Proven experience in developing best practices for business processes and creating repeatable playbooks. Ability to lead multidisciplinary, cross-functional teams or projects, especially those focused on telephony and network deployments. Experience in managing multiple campaigns/projects simultaneously. Proficiency in reviewing and writing technical documentation, including client-facing collateral, with a focus on telephony and networking solutions. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ . TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. Req Id: R_2506_8216_3 Posted At: Wed Jun 25 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

As an Intermediate Full Stack Development Resource, you will be responsible for both front-end and back-end development tasks. You will work closely with cross-functional teams to design, develop, and maintain high-quality software solutions. Your ability to learn quickly, communicate effectively, and collaborate with team members will be essential to your success in this role. Key Responsibilities: - Develop and maintain front-end applications using HTML/CSS and JavaScript. - Utilize frameworks/libraries such as React.js and Vue.js for building dynamic user interfaces. - Design, develop, and maintain back-end applications using Java and Spring Boot. - Manage and optimize SQL databases (MySQL, PostgreSQL) and NoSQL databases (MongoDB). - Implement containerization using Docker and orchestration with Kubernetes. - Deploy and manage applications on cloud platforms like AWS, Azure, or Google Cloud Platform. - Work with telecom-specific technologies including network protocols (TCP/IP, UDP, SIP, VoIP) and telecom APIs (Twilio). - Integrate and manage OSS/BSS systems for operations and business support. - Implement CI/CD pipelines using tools like Jenkins or GitLab CI/CD. - Conduct unit testing using JUnit and TestNG to ensure code quality. - Collaborate with team members to ensure high-quality deliverables and continuous improvement. - Communicate effectively with stakeholders to understand requirements and provide updates. Requirements: - 4-6 years of experience in full stack development. - Strong proficiency in front-end technologies (HTML/CSS, JavaScript) and frameworks/libraries (React.js, Vue.js). - Experience with back-end technologies (Java, Spring Boot). - Proficiency in SQL databases (MySQL, PostgreSQL) and NoSQL databases (MongoDB). - Experience with containerization (Docker) and orchestration (Kubernetes). - Familiarity with cloud platforms (AWS, Azure, Google Cloud Platform). - Knowledge of telecom-specific technologies (TCP/IP, UDP, SIP, VoIP, Twilio). - Experience with OSS/BSS systems. - Proficiency in CI/CD tools (Jenkins, GitLab CI/CD). - Strong testing skills using JUnit and TestNG. - Excellent communication skills and ability to work in a team. - Strong problem-solving skills and a positive attitude. - Ability to learn quickly and adapt to new technologies. Why Join Us: - Opportunity to work on innovative projects with cutting-edge technologies. - Collaborative and supportive work environment. - Professional growth and development opportunities. - Competitive salary and benefits package.,

Miratech helps visionaries change the world by providing global IT services and consulting that blend enterprise and start-up innovation. Supporting digital transformation for leading enterprises, Miratech remains agile and at the forefront of technology by collaborating with players of all sizes. A values-driven organization, Miratech's culture of Relentless Performance has ensured the success of over 99% of engagements since its establishment in 1989. Operating across 5 continents and in over 25 countries, Miratech boasts a team of nearly 1000 full-time professionals with an annual growth rate exceeding 25%. Join the revolution in customer experiences with our client, a global leader in cloud contact center software. Empowering businesses worldwide, we deliver seamless, personalized, and joyful customer interactions through cloud innovation. As a Test Automation Engineer, you will play a vital role within the Software Quality Engineering Organization, focusing on automation and test support for our client's software releases. **Responsibilities:** - Conduct automated testing of the client's product using a Python-based automation framework. - Develop new test scripts for end-to-end product testing using the automation framework. - Analyze test results from executed tests using test framework logs, product logs, and monitoring tools. - Extend and support the automation framework. - Create new automation tools. - Identify weaknesses in existing automated processes, eliminate them, and ensure the efficiency of automated flows. - Collaborate with other departments such as Development, DevOps, and TechOps to align goals and priorities. - Participate in Agile software development initiatives to enhance the automation framework and tools. **Qualifications:** - Minimum of 5 years in automation roles with expertise in software development and testing. - Proficiency in Python 3.x and/or Java. - Strong knowledge of OOP, algorithms, and multithreading. - Familiarity with Linux-based OS. - Deep understanding of VoIP, SIP, WebRTC architecture, and microservices. - Hands-on experience with Asterisk or FreeSwitch PBX. - Proficiency in network troubleshooting (OSI model, real-time protocols, network management). - Familiarity with MySQL, Git, JIRA, and version control systems. - Strong analytical, troubleshooting, and team collaboration skills. **Nice to have:** - Experience with REST API automation and SDK integration (Java, Python, C++). - Familiarity with AWS/GCP automation and CI/CD pipelines. - Knowledge of test automation for cloud computing (private/public). - Docker and containerization expertise. - Web UI automation using Selenium. **We offer:** - Culture of Relentless Performance with a 99% project success rate and significant revenue growth. - Work From Anywhere Culture allowing for remote work flexibility. - Growth Mindset with various professional development opportunities. - Global Impact through collaboration on impactful projects for top global clients. - Welcoming Multicultural Environment fostering inclusivity and team-building. - Social Sustainability Values focusing on IT education, community empowerment, fair practices, environmental sustainability, and gender equality.,

The role involves managing contracts and vendors, including planning, renewals, and risk assessments. You will work with contract owners on Rfx preparation, seek approvals from internal business partners, and drive contract signatures. Additionally, you will track Purchase Orders and ensure vendor performance aligns with SLAs. You will be responsible for generating reports on contract pipelines, tracking spending, and partnering with Finance for budgeting. In terms of Invoicing and Purchase Orders, you will create requisitions, track approvals, and manage networking technology-related experiences like LAN, WAN, and ISDN connections. Experience with Telecommunication/Network OEMs such as Bharti Airtel and Cisco, as well as products like Cisco routers and switches, is required. You will handle post-purchase contract management, network risk assessments, and end-to-end process flows for requests. The ideal candidate should possess strong attention to detail, excel in ambiguous situations, collaborate with cross-functional teams, meet deadlines, communicate effectively, and multitask efficiently. Knowledge of SharePoint automation is advantageous for this role.,

You will be responsible for managing the installation, configuration, maintenance, and troubleshooting of PBX systems such as Panasonic, NEC, Matrix, and Grandstream. Your key duties will include installing, configuring, and maintaining PBX systems, troubleshooting issues, performing upgrades and backups, integrating systems with VoIP and SIP trunks, providing technical support, diagnosing networking problems, maintaining documentation, coordinating with vendors and clients, and conducting user training. To qualify for this role, you should hold a Diploma/Degree in Electronics, Telecommunication, Computer Science, or a related field and possess 8-10+ years of hands-on experience with PBX systems. You must have a strong grasp of IP networking, routers, switches, and firewalls, excellent troubleshooting abilities, knowledge of VoIP, SIP protocol, and cloud telephony, as well as good communication skills. Additionally, you should be able to work independently, manage field service visits, and be willing to travel up to 25%. This is a permanent position with a flexible schedule, day shift, and in-person work location.,

Perform Feasibility study and Risk analysis of technical design Perform risk analysis and prepare configurations and fallback of VPN solutions work closely with CSI to ensure first time right implementation Release configuration on network save them and take post test Perform acceptance testing of VPN Implementation Ensure good quality of solution provided Ensure Timely and clear communication Perform changes On time and First time right Proactive approach Perform Feasibility study and Risk analysis of technical design knowledge and abilities Configuration Experience on CISCO routers Knowledge on IP Routing protocols, Frame-Relay, ATM and Metro Ethernet CISCO SDWAN Viptela Good interpersonal and communication skills Good time management, and organizational skills Customer Oriented Attitude Ability to work under pressure and multitasking Team Spirit Proactive and self motivated Problem Solving Skill education, qualifications, and certifications BE in electronics and telecommunication or any other engineering degree CCNA certification required CCIP/CCNP preferred experience 4-7 years experience with an IP Service Provider Knowledge on some of the following: TCP/IP, IPX, X25, Frame Relay,, OSPF, EIGRP, BGP4, RIPV2, MPLS, ,MPLS VPN,VoIP, ISDN DDR, Dial Solutions (PPP/L2F) Global Delivery & Operations