1657 Voip Jobs - Page 48

Experience designing and supporting Cisco enterprise networks Solid understanding of network-based segmentation strategies and IoT designs Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing, QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls,SNMP, Netflow Extensive experience with Network mirroring technologies SPAN,ERSPAN, RSPAN, TAP Experience configuring network security policies onfirewalls and/or routers Strong knowledge of network and security architecture best practice Strong knowledge of enterprise switching and routing, and LAN/WANtechnologies Experience with cisco DNA Center, Cisco Prime Advanced understanding of networking principles, subnetting and the OSI model Able to understand multi-tier network environments (Core, Distribution, Access,)

As an AI Voice LLM Integration Developer, you will play a pivotal role in building and optimizing Your work will focus on: Integrating GPT's ASR (speech-to-text) and TTS (text-to-speech) APIs into our platform. Handling real-time voice streaming from VoIP/SIP systems. Optimizing low-latency communication between AI models and telephony platforms (e.g., FreeSWITCH, WebRTC). Supporting PBX call routing handoWs with AI agents. Ensuring high-quality, natural-sounding AI-driven voice interactions. Key Responsibilities Design and develop real-time voice processing pipelines for AI-driven conversations. Integrate OpenAI's Whisper (ASR) and TTS APIs with VoIP and WebRTC systems. Develop low-latency audio streaming middleware between telephony providers(Telnyx, Bandwidth) and GPT. Work with SIP and WebRTC to ensure seamless audio transmission. Implement PBX call routing and AI handoW mechanisms (e.g., transferring AI-handled calls to human agents). Optimize AI voice latency and response times for a real-time, natural experience. Collaborate with VoIP engineers to integrate AI capabilities into SIP-based systems. Design APIs to manage AI-driven IVR workflows and customer interactions. Ensure compliance with telephony regulations (e.g., STIR/SHAKEN, call recording laws). Monitor system performance and implement scalability strategies for voice interactions. Required Qualifications AI LLM Integration o Experience integrating GPT APIs (ChatGPT, Whisper, TTS engines) for voice applications. o Understanding of real-time AI voice processing and conversational AI workflows. Voice Audio Streaming o Experience working with low-latency, real-time audio streaming. o Familiarity with WebRTC, SIP/RTP, and VoIP streaming. Programming Middleware Development o Proficiency in Python, Node.js, or Go for API and middleware development. o Experience developing RESTful APIs and real-time streaming solutions. VoIP Telephony Knowledge o Familiarity with SIP, FreeSWITCH, Asterisk, or other PBX platforms. o Experience working with SIP trunking providers (Telnyx, Bandwidth, Flowroute, etc.). Performance Optimization o Ability to reduce latency in AI-driven conversations. o Experience with audio codec optimization (G.711, Opus, etc.). One or more of the following additional qualifications: o Experience with STT/ASR models beyond GPT (Google Speech-to- Text, Deepgram, Kaldi). o Background in signal processing or audio engineering. o Familiarity with cloud-based voice solutions (AWS Connect, Twilio Voice, Dialogflow CX). o Knowledge of containerization (Docker, Kubernetes) for scaling AI voice workloads. o Experience with multi-tenant architectures for voice AI.

Company Description The Amaya Resort Kolkata NH6 is a serene sanctuary for families and couples, offering picturesque views and natural surroundings. Spanned across 13 acres with a lake, pool, and garden, it provides an ideal setting for relaxation and rejuvenation. Conveniently located just a one-hour drive from Netaji Subhash Chandra Bose International Airport, the resort promises a tranquil getaway. Salary 15-20k Shift - Rotational Role Description AMC Manage, Documentation, Vendor Relation, Mail Communication. IDS & WINHMS Support / All type of Network and Computer Equipment Setup and Troubleshoot / All type of printer troubleshoot / Computer hardware Assemble and Troubleshoot / Computer BSOD Repair / ILL Management / VOIP and EPABX Manage and new connection installation / SV9100 PC Pro EPABX Software manage / WIFI Login and User Manage / Outlook Configuration / MICROSENSE WiFi Manage Portal Manage / HT28W Door Lock App user Manage / Hospitality Cloud Software "Wincloud" Manage and User Control / PRINTER, SCANNER CONFIGURATION / Network support / CCTV Installation and support / KOT & BOT & SLIP Printer support / Server data store and maintenance / All Type of Fault Rectifying Electronics Network and hardware Tools Handle / Remote Desktop Services / Telephone Line Fault Rectify / DHCP / Router to Switch Configuration / OS Installation / crimping RJ45 cable. Qualifications Expertise in Information Technology and Technical Support Proficiency in Troubleshooting technical issues Experience in Team Management and Team Leadership Strong problem-solving capabilities and attention to detail Excellent communication and interpersonal skills Ability to work effectively on-site in Howrah Minimum 12th Pass,Bachelor's degree in Information Technology, Computer Science, or a related field Show more Show less

You will drive sales to our client’s diverse network of digital offerings—from AI-driven service platforms and eco-friendly marketplaces to micro-learning raffles, immersive content portals, backend API solutions, loyalty engines, and beyond. This broad spectrum makes it easy to tailor pitches and close deals across multiple verticals. Compensation: Stipend: INR 15,000 / month Commission: 8 % on monthly sales up to USD 20,000 (sum total of sales across all sites) 12 % on monthly sales beyond USD 20,000 (sum total of sales across all sites) Bonuses: Quarterly Bonus: 3 % on total sales if quarterly sales ≥ USD 50,000 (sum total of sales across all sites) Referral Bonus: INR 2,000 / qualified hire 1 % of each referred hire’s monthly sales for 6 months (sum total of sales across all sites) Targets & Term: 60-Day Probation: USD 10,000 cumulative sales to be completed in 60 days (sum total of sales across all sites) Ongoing: USD 15,000 sales each 30-day period Role & Responsibilities: Leverage your own contact list (min. 200 verified prospects) to drive aggregate sales across our ecosystem of sites Outreach channels: email, LinkedIn InMail, phone (local or VoIP), WhatsApp Report daily metrics: Contacts made → Site visits → Checkouts → Purchases Manage your schedule, pipeline & performance independently Communication Costs: At your own expense. We recommend using low-cost VoIP or WhatsApp calls for any international outreach. Requirements: Established network of ≥ 200 relevant contacts Proven track record in remote, self-directed sales or business development Comfortable with aggressive, performance-based targets Basic familiarity with CRM tools and online checkout flows How to Apply: Email careers@alatreeventures.com Subject: Sales Contractor Application – [Your Name] Attach: Resume + paragraph on your network focus Receive your 24-hr Sales Assessment Brief within a few hours Top 5 performers (by conversion rate) start contract immediately 🚫 Agencies need not apply – only independent contractors with their own networks. Ready to prove you can drive real, repeatable revenue? Apply now! Show more Show less

Tech Support Department: Avhan platforms create new paradigms in technology delivery and platform integration in the Digital “Connected” business world. Tech Support department plays a critical role in effective cloud services delivery and Customer Account Management. Key functions of this department are : · Manages all Jodo product Support issues with internal Product and QA teams · Manages Jodo Cloud Deployment activities with Cloud vendors (for Jodo Public cloud) as well as with Cloud vendors or clients (for Private Cloud) and with internal Product and QA teams All activities are primarily performed remotely, with very rare client-site level support. For operations in US and other geographies, deployment and P1 and P2 issues are managed from India. There is a plan to outsource other support issues to local support partners, to facilitate effective management of local languages, culture and time zones. In Future, we will also start outsourcing the Infra setup and P1 / P2 management to outsourced partners after all support processes are documented and training content has been standardised. Avhan Support Function is required to develop, publish and administer (train) best practices in implementation, change management / upgradation as well as trouble shoot for partners as well as for customers. Specifics - 1. Remote support is delivered via – “Avhan Support Exchange”( internal Avhan platform), and in case of client managed Private cloud deliveries - other remote access technologies are used. 2. Jodo Public & Private Cloud Services are delivered either as colocation engagement with Cloud Data Center providers or with Cloud providers like AWS, Google etc.. 3. For internal activities and team management, Avhan uses Redmine Project Management tool is used. (similar to JIRA) Responsibilities: Maintain Platform and infra uptime (including Cloud and network) and SLA for Jodo Cloud installations in India and other geographies Provide Tech Support to clients within SLA Manage Product upgradations including patch updates, CR delivery Communications and coordination with Client as well as vendor teams Specific responsibilities - 1. Manage Customer Support activities - Monitor and maintain SLA for Product support to customers for Help Desk Tickets as per internal and client SLA agreements 2. Monitor Cloud infra (& proactively track) – - error & exceptions logs - backup schedules of database, recordings, other data - system and team check points - daily infrastructure usage – identify underutilization of infra elements and consolidate it to reduce infra billing - infra utilization patterns and fine tune auto scaling parameters to minimize cost and improve product performance - routine & repetitive tasks - attempt automation, monitoring of identified points - Monitor product instances, servers for performance and bottlenecks 3. Jodo Platform Management – - Schedule and perform patch updates of Jodo Product, Database, operating system, and third-party components as per pre-defined checklist - Plan and execute / manage implementation of Jodo products within defined timelines - automate process of patch updates - Prepare hourly / daily checklist, automate and monitor execution of checklist 4. Effective communication and co-ordination – - Pro-active up-dating of clients to ensure smooth operations and high customer satisfaction. - Pro-active communication and effective discussion with internal colleagues given Team & Company objectives - Pro-actively co-ordinate with the development, QA teams and have an effective release process. (Cloud / SaaS / Services) 5. Product Training – - Train customer technical teams for management of Avhan Systems at time of implementation and up-gradation. - Ensure effective client user training post implementation - Update and Deliver technical training for existing and new customers - Develop product FAQ for setup, operation and troubleshooting - Develop Product training videos for self learning, troubleshooting - Analyse follow-up \ repetitive queries or issues, etc. and attempt to reduce them working with various internal and external parties. 6. Team Management – - Manage support & implementation team - Roster to ensure availability of support team all the time -Training of team - Hiring & Employee retention Additional Job details: · Avhan supports clients business operations across different global locations and you will be required to be available to your team members at different hours in a day. You will have to schedule your work and availability as per the work tasks. · In case of an emergency, you are expected to extend working hour Educational Qualifications and General work Experience 1. Educational – · B.E. / B.TECH / M. TECH. / M.E. / MCA / M.Sc. from Computer science / Electronics stream · Project Management certifications preferred 2. Skills – - Excellent Communication skills - written and spoken – English - High process orientation with proven skills in process creation, documentation and process delivery management - Leadership and team management skills - Excellent Customer Management Skills - Project Management - Time Management 4. Experience – - Essential – - At least 3-5 years of experience as individual contributor in technology implementation and management for Cloud Software Products in Enterprise, Contact Centers / SaaS / PaaS / IaaS organization. - At least 1 to 2 years of managerial / supervisory experience - Best practices for software incident support, SLA matrix setup. Essential Technical Skills & Experience: Experience in – - Managing Linux based Virtual Machines, Tomcat Web server deployment and best practices. - MySQL / MariaDB – Execute queries, performance monitoring, Backup / Restore Technical awareness of – - Firewalls, Proxies / Reverse Proxies, Load Balancer - Following protocols: SIP, HTTP / HTTPS, SMTP, POP3, IMAP, Strong understanding of networking technologies including TCP/IP, IPV6, DHCP, VLAN, QoS, VoIP, various WAN technologies (Leased Line, MPLS, VPN etc.) - Knowledge of Information Security and Network technologies for Cloud based solution delivery and management - Awareness of Asterisk / FreeSWITCH, Kamailio SIP Proxy Desirable Skills: - Self-motivated, hard-working individuals with proven exceptional technical and achievements are sought. - Relevant exposure to either of following client industry verticals: BFSI, Travel, Insurance, BPO - Experience in Implementation, management & maintenance of VoIP solutions. - Using SIP / VoIP monitoring tools and exposure to Cloud unified communications and cloud Contact Center platforms - Knowledge of the software life-cycle process, release and change management processes and best practices. Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Health insurance Provident Fund Schedule: Monday to Friday Rotational shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Dadar, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How do you handle challenges or conflicts in the workplace? How many years of Managing cloud infrastructure (AWS, GCP, private clouds) experience do you have? What is your current ctc? What is your current notice period? What is your salary expectations? How many years of in SLA-driven support and incident management experience do you have? Do you have experience in Application Support? If yes How many years of experience do you have? Do you have Strong knowledge of MySQL/MariaDB with Galera Cluster (queries, backups, and performance monitoring), Do you Understand of network technologies (TCP/IP, HTTPS, DNS, VoIP, VPNs, Load Balancer, firewalls), Experience: Application support: 3 years (Required) Managing team: 2 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 10/06/2025

What Success Looks Like In This Role Expert-Level in Microsoft Teams, Microsoft Lync/Skype-for-Business and integrated technologies Strong hands-on experience in complex enterprise Unified Communication platforms Expert-Level experience in Configuring and Administration of High Availability environment for Unified Communication technologies, Direct Routing, SBCs environments. Environmental changes – consolidation, platform upgrades, SBC firmware and security management Superior customer facing and technical skills including ability to develop “trusted advisor” relationship with Enterprise customers Provide recommendations on the evolution of the infrastructure to meet short, medium, and long-term objectives as it relates to Digital Workplace Collaboration. Provide recommendations regarding improvement and enhancements of the technologies supporting Digital Workplace Collaboration. Test, where appropriate and possible, in a production simulated laboratory environment any new Digital Workplace Collaboration technology prior to production implementation. Optimize the performance of the environment, including reconfiguration, maintenance and/or upgrades. Plan, Develop, Test, Provision, Administer and manage all related systems related to Digital Workplace Unified Communication and collaboration Manage and plan both hardware and software upgrades as necessary for Digital Workplace Messaging technologies. Create and maintain all documentation for all architecture, build, integration, transition and maintain phases of the Digital Workplace Messaging technologies. Exceptional analytical and problem-solving capabilities Must be able to handle any critical situation or escalation timely and effectively. You will be successful in this role if you have: 3+ years of working with Microsoft Teams, Skype for Business / Lync 2013/ Lync 2010, Direct Routing, SBCs and/or any other related technologies. 3+ years of Microsoft and Networking Technical Experience Proven experience in managing complex Microsoft Unified Communication and collaboration enterprise environment for large global enterprises Solid understanding of UC, VOIP, SBCs, MTRs Proven ability to work on large-scale global deployments in multiple locations Strong understanding of networks and related WAN/LAN technologies Strong understanding of TCP/IP and Network communications 4-year degree or equivalent experience Microsoft Certifications in the relevant Microsoft technologies required for this position. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here. Show more Show less

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Experience in designing; implementation; optimization; and maintenance of our voice communication systems. The ideal candidate will have extensive experience in VoIP; PBX systems; SIP trunking; and unified communications platforms; along with a deep understanding of both on-premise and cloud-based voice solutions. Experience in voice communications; with a focus on VoIP; PBX; SIP; and Unified Communications technologies. Hands-on experience with industry-leading voice platforms; such as Cisco Unified Communications Manager (CUCM); Avaya; Microsoft Teams; and cloud-based UC solutions. Expertise in troubleshooting voice call routing issues; call quality problems; SIP trunking; and integration with other systems. Strong experience with voice network architecture; including call flows; numbering plans; and voice routing. Solid understanding of network fundamentals (TCP/IP; DNS; DHCP; VLANs) and how they relate to voice and multimedia communications Lead the design; implementation; and management of voice communication systems; including VoIP (Voice over IP); PBX; SIP trunking; and Unified Communications (UC) platforms. Primary skills Experience in designing; implementation; optimization; and maintenance of our voice communication systems. Lead the design; implementation; and management of voice communication systems; including VoIP (Voice over IP); PBX; SIP trunking; and Unified Communications (UC) platforms. Hands-on experience with industry-leading voice platforms; such as Cisco Unified Communications Manager (CUCM); Avaya; Microsoft Teams; and cloud-based UC solutions. Secondary skills Proven ability to manage and support mission-critical voice systems and services with a focus on reliability and performance. Collaborate with cross-functional teams to design and implement solutions that integrate voice systems with other business-critical applications and services. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

We are seeking an experienced IVR Developer with expertise in NICE CXone to join our team. The ideal candidate will have 4+ years of experience in designing, developing, and maintaining interactive voice response (IVR) systems while ensuring seamless customer experiences. This role involves collaboration with cross-functional teams to create innovative solutions that align with business needs. Key Responsibilities Design, develop, and deploy IVR applications using NICE CXone Studio, ensuring scalability, efficiency, and user-friendliness Integrate IVR systems with CRM, databases, and third-party applications to enable data exchange and enhance functionality. Optimize IVR flows and self-service options to deliver superior customer experiences and reduce call center load Identify and resolve issues in IVR applications to ensure minimal downtime and smooth operations. Work closely with product managers, UX designers, and other developers to align IVR solutions with business objectives. Implement reporting features and analyze IVR performance metrics to recommend improvements. Ensure IVR systems comply with relevant regulations, including data privacy and accessibility standards. Required Skills and Qualifications Bachelor’s degree in Computer Science, IT, or a related field. 4+ years of experience in IVR development, preferably with NICE CXone Studio. Proficiency in programming languages such as JavaScript , JSON , VBScript , or Python . Strong understanding of telephony concepts (VoIP, SIP, CTI, etc.). Hands-on experience with APIs and web services (REST/SOAP) integration. Knowledge of call routing and ACD (Automatic Call Distributor) principles. Familiarity with cloud contact center solutions and omnichannel platforms. Strong problem-solving and analytical skills. Excellent communication and documentation abilities. Preferred Skills Experience with NICE inContact APIs and workflows. Knowledge of conversational AI and speech recognition technologies. Certification in NICE CXone or other IVR-related platforms. Experience with Agile/Scrum methodologies. Job Types: Full-time, Permanent Pay: ₹285,392.90 - ₹2,000,000.00 per year Schedule: Monday to Friday Education: Bachelor's (Preferred) Experience: total work: 5 years (Preferred) IVR: 5 years (Preferred) NICE CXone: 4 years (Preferred) REST SOAP: 4 years (Preferred) Work Location: In person

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. Role TM Voice Core IJP Code Function / Department Core Operations Location Karnal/Ambala, Haryana Hiring Manager Cluster Core Head Job Purpose To manage the Voice Core elements & it services at Circle level including Cloud & IP infrastructure, also support new/expansion related Project activities. This role includes engagement with COG, SNOC, Product Factory, CXX, Planning, Transport and various inter-functional circle teams i.e. Marketing, CS, RA & Business, so as to deliver quake free and superior quality Voice and data services at circle. The role involves managing Voice and data core services multi-technology environment (viz. 2G, 3G, 4G CS Voice, VoLTE/IMS, VoIP, Signaling STP/DRA, Roaming and Support Enterprise Fixed Line & IOT). Network elements involved (As per deployement, circle specific) Core CS Domain: MSC/GMSC, MSS/GCS, BC, MGW/GMGW, STP/SPS/DSR, DRA, MNP DB, HLR-(Mono, DX, NT), UDC, HSS, NDS, CDS, EIR/AUC, IMS VOLTE, TAS, SBC, Core MPBN-Routers & L2/L3 Switches, R4 Routers, STP Routers), EMS, PMS tool, Voice LI. Data core Elements like: MME, SGW, PGW, PCRF, Cache servers, Key Result Areas/Accountabilities FIELD SUPPORT: Field support for issues resolution. Support to SNOC during incident resolution, upgrades and planned events. Report failures and drive to resolve in line with SLA/OLA. Capacity and KPI analysis and strive to improve same as per central guidelines & targets. Pro-active failure analysis. Offline backup support. MIS & report preparation/analysis. Support SNOC integration & Network Consolidation. Process adherance as directed by COG and SNOC. Redundancy testing. Management of Access and Long distance interconnects. CUSTOMER SUPPORT: Enrich customers’ data and Voice services by meticulous customer complaints analysis and resolution. Drive to sustain NIL revenue leakages in circle. PROJECT SUPPORT: Support new services/node rollouts and expansions HW/SW. Voice and Data Core Infrastructure management and hygiene. Support field trials and POCs. Sync with UAT teams and RA for tests and clearances. DATABASE MANAGEMENT: Spare management & EOS/EOL management. Inventory management and quarterly sign off. Handle OPEX AMC/MS BPA PR PO as per Corp. Directives. Commercial co-ordination and closures at circle level. SECURITY MANAGEMENT: Support Nodal teams during TERM cell audits. Regulatory compiance adherence. Ensure MBSS security compliance of Voice Core nodes hosted in circle. The Key KPI indicators are as below:- CS Core and VoLTE Node Availability Data core KPIs Capacity management of Voice Core Nodes (Daily/Weekly/Monthly reports) Core Competencies, Knowledge, Experience Should have at least 2-5 years of experience overall in telecom domain with Voice and Data Core service knowledge with any platforms as Ericsson (voice and data) Nokia (Data), ZTE, etc. Experience in managing IP platforms viz. CISCO, Juniper, Huawei, Ericsson etc. Knowledge of Signalling, Roaming and Voice call flows in 2G/3G/4G/VoLTE domains. Experience in Cloud domain, knowledge will be a major plus. Excellent communication & inter-personal managerial skills, strong customer focus & seamless approach. Timely decision making and risk assessment. Must Have Technical / Professional Qualifications BE (E&C, Computers). Preferable to have knowledge in Cloud Technology or Cloud Certification (Redhat).. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Show more Show less

Sojojob full-time Mid Level Negotiable on-site Lalitpur Skills Required Computer NetworkingIT support Requirements Job Description Bachelor’s or Master’s in Computer Networking, IT Security, Cybersecurity, or a related field 5–8 years’ experience in cybersecurity + IT operations roles Hands-on expertise with ISO 27001, ISMS, EDR/XDR tools, cloud & networks Strong track record in managing IT service delivery and operational KPIs What’s In It For You A Passion-Driven Environment: Work with a team that’s passionate about what they do and driven to succeed. Care for You: We prioritise your well-being, offering a supportive and inclusive workplace culture. Oneness in Diversity: Be part of a diverse team where every voice is heard and valued. Together, we celebrate our successes and grow stronger as one. Role Overview We’re looking for a seasoned Cybersecurity & IT Operations Lead to own and elevate our security posture and IT operations. This is a one-year contractual position with the potential for extension based on performance and organizational needs. This high-impact hybrid role blends strategic cybersecurity leadership with hands-on service delivery. You’ll be instrumental in implementing and managing our ISO 27001-aligned ISMS, overseeing infrastructure, and mentoring distributed teams across Nepal and Australia. This is your chance to build a resilient, secure, and scalable tech environment that empowers every part of our business to thrive. You’re Someone Who Is... A strategic thinker with a hands-on mindset Calm under pressure and energized by solving complex challenges Passionate about cybersecurity trends and continuous improvement Fluent in translating tech issues into actionable business insights What You'll Be Doing Cybersecurity Leadership Implement and manage an ISO 27001-compliant ISMS Lead risk assessments, threat analysis, and incident response planning Drive policies, controls, and audits to enhance organizational security Manage tools like SentinelOne, firewalls, IAM, and access controls Deliver security training and foster a security-first culture IT Operations Oversight Oversee daily IT support/helpdesk operations and SLAs Manage IT assets, procurement, vendors, and SaaS systems (Google Workspace, M365, VoIP, etc.) Optimize ITSM processes and support disaster recovery and business continuity Team Leadership & Strategic Collaboration Lead and mentor IT/security staff across regions Align cybersecurity and IT strategies with business goals Report on risks, metrics, and progress to leadership Drive upskilling and performance initiatives across your team Comprehensive Benefits Five Working Days (Mon-Fri) Complimentary full breakfast Working with cross-cultural teams across Australia and Nepal Medical and accidental insurance coverage for you and two beneficiaries. 18 days of paid annual leave. 12 days of paid sick leave. 1 day floating leave 4 months of paid maternity leave. 1 month of paid paternity leave. 13 days of paid public holidays (Extra 1 day for female employees) Various exclusive bonuses, including profit, festival, and book reading bonus Employee Assistance Program (EAP) for work-based counselling. Employee engagement and well-being activities and events. Educational discounts through partnerships with various top colleges. Continuous learning and development opportunities Monthly and Quarterly Awards and Recognition Employee referral bonus for recommending new hires. Other Jobs at sojojob SEE ALL HR Manager Sojojob full-time on-site Sr. FullStack Java Developer Sojojob full-time on-site Loan Processing Associate Sojojob full-time on-site Deputy CEO Sojojob full-time on-site Cybersecurity & IT Operations Lead Sojojob full-time on-site Math Teacher Sojojob full-time on-site HR Officer Sojojob full-time on-site Retail Outlet Officer Sojojob full-time on-site Python Backend Developer Sojojob full-time on-site Security Head Sojojob full-time on-site Caregiver Skills Training (CST) Facilitator Sojojob full-time on-site Assistant Relationship Officer Sojojob full-time on-site Show more Show less

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Experience in designing; implementation; optimization; and maintenance of our voice communication systems. The ideal candidate will have extensive experience in VoIP; PBX systems; SIP trunking; and unified communications platforms; along with a deep understanding of both on-premise and cloud-based voice solutions. Experience in voice communications; with a focus on VoIP; PBX; SIP; and Unified Communications technologies. Hands-on experience with industry-leading voice platforms; such as Cisco Unified Communications Manager (CUCM); Avaya; Microsoft Teams; and cloud-based UC solutions. Expertise in troubleshooting voice call routing issues; call quality problems; SIP trunking; and integration with other systems. Strong experience with voice network architecture; including call flows; numbering plans; and voice routing. Solid understanding of network fundamentals (TCP/IP; DNS; DHCP; VLANs) and how they relate to voice and multimedia communications Lead the design; implementation; and management of voice communication systems; including VoIP (Voice over IP); PBX; SIP trunking; and Unified Communications (UC) platforms. Primary Skills Experience in designing; implementation; optimization; and maintenance of our voice communication systems. Lead the design; implementation; and management of voice communication systems; including VoIP (Voice over IP); PBX; SIP trunking; and Unified Communications (UC) platforms. Hands-on experience with industry-leading voice platforms; such as Cisco Unified Communications Manager (CUCM); Avaya; Microsoft Teams; and cloud-based UC solutions. Secondary Skills Proven ability to manage and support mission-critical voice systems and services with a focus on reliability and performance. Collaborate with cross-functional teams to design and implement solutions that integrate voice systems with other business-critical applications and services. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Show more Show less

About Us All people need connectivity. The Rakuten Group is reinventing telecom by greatly reducing cost, rewarding big users not penalizing them, empowering more people and leading the human centric AI future. The mission is to connect everybody and enable all to be. Rakuten. Telecom Invented. Job Description Why should you choose us? Are you interested in working for a Global Leader in E-commerce? Are you excited about working on highly scalable platforms and applications that are accessed by millions of users every day? If so, read on to find out more about the opportunity. Rakuten Symphony is a Rakuten Group company, providing global B2B services for the mobile telco industry and enabling next-generation, cloud-based, international mobile services. Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloudnative telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development. Let’s build the future of mobile telecommunications together! About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.9 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/. Job Summary We are seeking an experienced and dynamic Lead for our Enterprise Operations team with a specialization in the IP domain. The successful candidate will be responsible for overseeing the design, implementation, and management of our enterprise IP infrastructure, ensuring robust and secure network operations, and leading a team of network professionals to support our business objectives. Key Responsibilities Oversee the design, deployment, and maintenance of IP networks. Contact point for all Customer Escalations, Track and Maintain customer committed SLAs. Appropriate Customer communication with respect to Faults as well as Changes in line with agreements. Monitor network performance and proactively address issues to maintain optimal Customer Experience. Implement best practices for network monitoring, management, and troubleshooting. Maintain comprehensive documentation and control of network configurations, Control changes and procedures to least impact customer services. Root causes analysis and develop workaround/permanent solution to prevent incident recurrence. Coordinate with internal teams and external vendors for network upgrades and maintenance Analyse network performance metrics to identify and address areas for improvement. Implement solutions to enhance network efficiency, reliability, and scalability. Conduct regular network assessments and capacity planning. Lead, mentor, and develop a team of network engineers and administrators. Foster a collaborative and high-performance team environment. Ensure compliance with industry standards, regulatory requirements, and company policies. Conduct regular audits and vulnerability assessments. Stay abreast of emerging technologies and industry trends in the IP domain. Drive innovation and continuous improvement initiatives within the network operations team. Provide training and development opportunities for team members. Job Requirement Qualifications Bachelor’s degree in Electronics and Comm, Information Technology, or a related field. Experience Minimum of 12 years of experience in network administration or a similar role. Minimum 4 years of experience with a focus on Enterprise Operations in IP networks. Proven experience in a leadership or managerial role. Deep understanding of IP networking concepts, including TCP/IP, DNS, MPLS (L2/L3 VPN/VRF-) and MPLS- TE, BGP, QOS, segment routing based network. Strong knowledge of network security practices and technologies (firewalls, VPNs, IDS/IPS). Proficiency in network monitoring and management tools. Excellent problem-solving skills and attention to detail. Strong communication, leadership, and interpersonal skills. Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+) are highly desirable. Preferred Skills Experience with cloud networking. Familiarity with automation tools and scripting languages (Python, Ansible). Knowledge of VoIP and multimedia networking. Experience with SD-WAN and network virtualization technologies. Rakuten Shugi Principles Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, always advance. Only be satisfied with complete success - Kaizen. Be passionately professional. Take an uncompromising approach to your work and be determined to be the best. Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory. Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile. Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team. Show more Show less

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. About The Role & Team This is an exciting opportunity to become an integral part of the SITA GNCC team. The role is an L3/Expert/SME role, responsible for building and deploying the service configuration including operational fault management for SITA SDWAN managed solutions, The ideal candidate will be responsible for configuring and troubleshooting LAN, WAN and SD-WAN, solutions to resolve our customers' technical issues. The candidate will support the customer by acting as the liaison between the customer and other internal teams. The ability to work in a complex networking environment is also preferred. What You Will Do Responsible for the design, implementation, configuration, and support of SD-WAN Underlay and Overlay. Managing and maintaining the operational integrity of the company's security and data networks and will be required to respond to incidents and alerts and provide occasional out-of-hours technical support. Precipitating in the planning, deployment and delivery of network-related projects including the elements of global SD-WAN deployment Oversee the SD-WAN managed service for customers, ensuring that configurations are optimized. Schedule updates for customer services. Participate in meetings and reviews with customers, providing reports on the performance and projects. Manage customers’ configurations and execute changes or developments in their network or applications. Perform troubleshooting and incident management for high-priority issues and ensure that they are resolved within the timeframes set by service level agreements. Handle customers’ technical enquiries as well as service-related enquiries. Provide insights and recommendations regarding customers’ networks and their optimization. Support knowledge sharing and training, both internally and with customer teams. Design and Deployment of the SD-WAN Versa (preferred) & Versa and WAN optimization technologies for efficient delivery of the application data across LAN and WAN. Articulating the benefits of SITA SD-WAN solution to clients Day to Day configuration, management, and operations of firewalls, load balancers, SD-WAN architectures, and WAN automation technologies. Providing technical demonstrations and use cases of the system Gather information and configure different templates available in Versa SD-WAN, create Device Groups and Devices, and then onboard devices using the main provisioning and onboarding methods. Accountable for the technical areas of proposals submitted to SITA customers (Tier 3, Tier 4). Build customer service configuration as per customer service request form for SDWAN overlay Support the Project Manager and/or Customer Success Specialist with the coordination of the final delivery/migration steps. Define, and conduct the service acceptance tests Chair the service activation/migration conference and drive network change guideline/migration runbook and provide the service acceptance report. Qualifications WHO ARE YOU: Minimum Degree in Business Mgmt Computer Science Electronic Engineering or equivalent Telecommunications in country qualification. At least 8-10 years of experience in the Information Technology / Telecom Industry. Proven track record in producing, communicating, and documenting successful technical customer solutions Working Experience on enterprise customers projects: Network Solutions (MPLS & SDWAN) Must demonstrate a strong understanding of Firewalls Architecture with hands-on experience. Must have strong experience with Complex Routing & Switching Environments Will be an addon to have skills in Data Centre, ACI and Access. Ability to work independently is critical Experience in implementing patches. Strong troubleshooting and problem-solving skills Strong Customer Support and interpersonal skills are required Degree or equivalent experience in Engineering or Computer Technologies Change management/ Project Management knowledge along with ITIL knowledge Be autonomous and agile in changing environments, with a sense of initiative and proactivity Strong communication & Analytical skills Quality and process-oriented Attention to detail, understanding of process interlocks and dependencies Proficiency in English is a must, and knowledge of French/Spanish and/or German is considered an asset Knowledge & Skills Versa Certified SD-WAN Associate (VNX100) Versa Certified Administrator - SD-WAN Specialist VNX300 Versa Networks secure SD-WAN Practitioner (VSDP) Cisco 300-415 ENSDWI /CCNP/CCDP/CCIP, ITILV3 Tech Stack: MPLS IPVPN, SDWAN VERSA (Preferred) / Viptela/Cisco, Network Boost, Riverbed, Z-Scalar, Voice - IP Telephony & security, routing protocols such as OSPF, EIGRP, BGP, RIPV2, MPLS, MPLS VPN, VoIP, ISDN DDR, Dial Solutions (PPP/L2F), Switching, DSL, IPSEC, GRE, Tunnelling, Underlay & Overlay protocols. Cat2900 series, Cat3550/3650 series, Cat3750, Cat4500, Cat6500 series, Nexus switches, Wireless LAN. What We Offer We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex-Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Show more Show less

Position: Helpdesk Technician – Network Support Location : Solan, Himachal Pradesh Salary : 18K to 20K Per Month Experience : 1–3 years in a technical support/helpdesk environment. Qualification : Diploma / Bachelor's (IT/Computer Science) Skills : Basic understanding of TCP/IP, DNS, DHCP, SNMP, and routing/switching. Experience with monitoring tools (SolarWinds, Zabbix, PRTG, or similar). Shift : Rotational Job Description: We are seeking a detail-oriented and technically skilled Helpdesk Technician with NMS experience to support our IT infrastructure and monitor network performance. The ideal candidate will respond to user-reported issues, proactively monitor network systems using NMS tools, and escalate incidents as needed to ensure uninterrupted network operations. Roles & Responsibilities: Help Desk Support: Serve as the first point of contact for internal/external users experiencing technical or network-related issues. Log, track, and resolve incidents and service requests via the IT ticketing system. Provide support for LAN/WAN connectivity, wireless access, VPN, and VoIP systems. NMS Monitoring: Use NMS tools (e.g., SolarWinds, Nagios, PRTG, Zabbix) to monitor network performance, availability, and alerts. Acknowledge, investigate, and escalate network alarms and outages as needed. Maintain and update network dashboards and reports. Troubleshooting & Diagnostics: Perform basic troubleshooting (e.g., ping, traceroute, port checks). Work with other teams to identify root causes of network-related issues. Documentation & Reporting: Document known issues and solutions in a knowledge base. Assist in maintaining up-to-date network diagrams and documentation. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Provident Fund Shift: Day shift Experience: Total Work: 2 years (Preferred) Technical support: 1 year (Preferred) Network Management System Tools: 1 year (Preferred) Work Location: In person

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India's fastest fin tech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest, and trade bonds - all in one place. All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Loans - Term loans and working capital solutions for enterprises. Yubi Invest - Bond issuance and investments for institutional and retail participants. Yubi Pool- End-to-end securitisations and portfolio buyouts. Yubi Flow - A supply chain platform that offers trade financing solutions. Yubi Co.Lend - For banks and NBFCs for co-lending partnerships. Currently, we have onboarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR 100,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionising the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 700+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Job Title: L2 Network Engineer Company: Spocto Technologies Pvt Ltd Location: Mumbai Spocto office Employment Type: Full-Time, Permanent Role Category: IT Network / Security and compliance Industry: IT Services & Consulting Department: Information Technology Reporting to: Director Job Description: Spocto Technologies Pvt Ltd is seeking a skilled L2 Network Engineer to join our dynamic team. As an L2 Network Engineer, you will be responsible for overseeing the monitoring,maintenance, and support of our network infrastructure including the call centre. This roleoffers a rewarding career opportunity for a professional who thrives in a fast-paced environment and is passionate about network technology. Key Responsibilities: Monitor and maintain network infrastructure, including Wi-Fi, switches, firewalls, and other network equipment. Configure and manage Meraki and Cisco switches. Troubleshoot network issues in collaboration with Local IT teams to address performance degradation and ensure service uptime. Implement network upgrades, changes, and enhancements. Work closely with L1 support and other technical teams to resolve complex network issues. Ensure network security, compliance, and adherence to industry best practices. Address and resolve SIP/VOIP related issues. Address and resolve call centre Network related issues. Requirements Qualifications: Proven experience in network monitoring, maintenance, and troubleshooting. Proficiency in configuring Meraki and Cisco network equipment and firewall. Solid understanding of network security principles and compliance. Familiarity with SIP/VOIP technologies. Excellent problem-solving skills and the ability to work effectively with technical teams. Strong communication skills and a collaborative approach to teamwork. Benefits Benefits We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Show more Show less

Hi All, Greetings from Shivsys Softwares Pvt Ltd We are hiring for Product Security Engineer Role: Product Security Engineer Experience: 3+ Years Location: Noida Job Description: Security Specialist in areas of Security Vulnerability Assessment & Penetration Testing. Responsible for periodic assessment and implementation of remediation with the help of node owners. Job Key Tasks & Responsibilities: · Experience in developing trailored Vulnerability Assessment Profiles in collaboration with clients, outlining assessment scope, methodologies, risk assessment criteria, and reporting structures. · Have created and configured custom scan policies for vulnerability scanners, ensuring accurate, tailored scans to meet organizational needs and risk tolerance. · Configure scan policies for full network scans, application scans, compliance checks, and sensitive data exposure detection. · Performed both authenticated and unauthenticated scans across telecom networks and cloud environments (VNF, CNF). Troubleshooting and debugging scans. · Performed automated and manual scans against the CIS Benchmarks (e.g., CIS AWS Foundations, CIS Linux, CIS Windows) to ensure compliance with industry best practices. · Performed comprehensive risk triage by analyzing vulnerability reports, verifying false positives, and assigning accurate severity levels to vulnerabilities based on CVSS matrix. · Evaluate the impact of vulnerabilities and prioritize vulnerabilities based on CVSS scoring and considering exploitability in telecom environments (e.g., SS7, Diameter, GTP, VoIP, IoT, 5G). · Perform cloud-specific vulnerability assessments for containers and orchestration platforms (Docker, Kubernetes). · Provide remediation recommendations based on scan findings, including patching, work arounds, configuration hardening, and compensating controls. · Worked on remediation of non-compliant configurations and security issues based on CIS recommendations. · Experience in threat intelligence gathering to identify known exploits and determine the current exploitation risk of vulnerabilities (e.g., availability of exploit POC, exploit in wild). · Experience of working in ticketing tools i.e. ServiceNow, Jira. · Proficiency in Linux, Windows, and cloud security hardening. · Knowledge security frameworks and standards (e.g., NIST, ISO 27001, CIS) Experience & Certification: · Minimum 3+ years of relevant experience in a combination of security and operations technology jobs · Vulnerability Scanning tools: Nessus, Qualys, OpenVAS · Cloud Scanning Tools: Redhat ACS, Anchore, Trivy · Ticketing Systems: Jira, ServiceNow, Remedy Telecom Expertise: Telecom architecture(2G,3G,4G,5G), Nokia Nodes and functionalities You can also drop your updated CV at karan.prajapati@shivsys.com Show more Show less

Position: Helpdesk Technician – Network Support Location : Solan, Himachal Pradesh Salary : 18K to 20K Per Month Experience : 1–3 years in a technical support/helpdesk environment. Qualification : Diploma / Bachelor's (IT/Computer Science) Skills : Basic understanding of TCP/IP, DNS, DHCP, SNMP, and routing/switching. Experience with monitoring tools (SolarWinds, Zabbix, PRTG, or similar). Shift : Rotational Job Description: We are seeking a detail-oriented and technically skilled Helpdesk Technician with NMS experience to support our IT infrastructure and monitor network performance. The ideal candidate will respond to user-reported issues, proactively monitor network systems using NMS tools, and escalate incidents as needed to ensure uninterrupted network operations. Roles & Responsibilities: Help Desk Support: Serve as the first point of contact for internal/external users experiencing technical or network-related issues. Log, track, and resolve incidents and service requests via the IT ticketing system. Provide support for LAN/WAN connectivity, wireless access, VPN, and VoIP systems. NMS Monitoring: Use NMS tools (e.g., SolarWinds, Nagios, PRTG, Zabbix) to monitor network performance, availability, and alerts. Acknowledge, investigate, and escalate network alarms and outages as needed. Maintain and update network dashboards and reports. Troubleshooting & Diagnostics: Perform basic troubleshooting (e.g., ping, traceroute, port checks). Work with other teams to identify root causes of network-related issues. Documentation & Reporting: Document known issues and solutions in a knowledge base. Assist in maintaining up-to-date network diagrams and documentation. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Provident Fund Shift: Day shift Experience: Total Work: 2 years (Preferred) Technical support: 1 year (Preferred) Network Management System Tools: 1 year (Preferred) Work Location: In person

🌐 Internship Opportunity – Technical Department (Telecom & IT Infrastructure) 📍 Locations: GurugramI Gujarat | Maharashtra | Delhi 📅 Duration: 3–6 months | 📚 Eligible: Final-year students / Freshers in B.Tech/B.E./Diploma – ECE, IT, CSE, EE About the Internship: We are offering a hands-on Technical Internship for dynamic, curious, and tech-driven students and freshers in the field of Telecom and IT Infrastructure . This internship will expose you to the core areas of the industry, equipping you with the practical experience required to launch your career. What You’ll Learn: Fundamentals of Telecom Infrastructure : Towers, BTS, OLT/ONT, fiber & wireless technologies Network Design and Implementation Data Center & IT Infra basics (cabling, switches, routers, servers) Unified Communication setups (IP Telephony, VoIP, Video Conferencing) Project Documentation and reporting Exposure to tools like NMS, EMS, AutoCAD, Excel, CRM Key Responsibilities: Assist technical teams in field operations, site surveys, and installations Coordinate with vendors and on-ground teams for network rollout & maintenance Analyze network health reports and assist in preventive maintenance Document SOPs, test reports, and support checklists Preferred Skills: Basic understanding of network architecture & telecom systems Willingness to travel on-site (within the region) Strong communication, teamwork, and problem-solving skills Proficient in MS Office; knowledge of AutoCAD or Visio is a plus Why Join Us? Real-time industry exposure Mentorship from experienced professionals Certificate of Completion Opportunity for Pre-Placement Offer (PPO) based on performance Show more Show less

Internship Opportunity – Sales Department (Telecom & IT Infrastructure) 📍 Locations: Gujarat | Maharashtra | Gurugram 📅 Duration: 3–6 months | 🎓 Eligible: Final-year students / Freshers – MBA, B.Tech (ECE/IT), or related fields About the Internship: We are inviting passionate and ambitious students/freshers to join our Sales Internship Program in the fast-evolving Telecom and IT Infrastructure sector. This opportunity is ideal for individuals looking to develop their career in B2B sales, business development, and client engagement with real-world exposure to one of the most critical industries driving digital transformation. What You’ll Gain: Understanding of Telecom & IT Infra solutions (Data Centers, Networking, VoIP, Smart Infra, Fiber, UC) Hands-on experience in lead generation , client interaction , and sales pipeline management Exposure to CRM tools , proposal writing, and sales presentations Opportunity to work alongside industry veterans and account managers Key Responsibilities: Identify potential clients through market research and cold calling Assist in preparing sales pitches, proposals, and product demos Coordinate with technical teams for solution alignment Participate in client meetings, site visits, and product briefings Maintain and update CRM/sales reports Preferred Skills: Interest in technology and enterprise solutions Excellent communication, presentation, and interpersonal skills Basic knowledge of Telecom/IT Infra products (a plus, not mandatory) Proficiency in MS Office (Excel, PowerPoint), Google Workspace Self-motivated and target-driven mindset Benefits: Direct exposure to B2B Tech Sales Mentorship from Sales & Solution Experts Internship Certificate Performance-based Pre-Placement Offer (PPO) opportunity Show more Show less

Develop and implement strategic business growth initiatives Identify and pursue new business opportunities across diverse markets Build and maintain relationships with potential and existing clients Analyze market trends and competitive landscapes Create comprehensive business proposals and presentations Collaborate with cross-functional teams to align business development strategies Cold Calling, and setting up appointments, and meetings with the sales managers for lead Generation. Contact potential customers via outbound telephone calls and cold calling for the purpose of selling VoIP products and services Maintain a pipeline of qualified, prospective clients Follow up with clients. Keep a track of potential customers and their requirements. Assist and guide customers with all the required knowledge of the services. Address all complaints of the customers and make sure that they are resolved in time and within the guidelines given. Sending proposals and following up for any pending payments with clients. Ensure the premium level of client satisfaction in one phone call. Meeting monthly and quarterly targets.

9+ years in Android (Kotlin/Java) & Flutter(Dart) Strong in VoIP, SIP, Telephony APIs, Audio routing Exp. in MDM Framework WebRTC, Sockets, REST, WebSockets AOSP & low-level Android expertise Proficient in Firebase tools (FCM, Analytics, Crashlytics)

Company Description Vitel Global is a leading provider of hosted VoIP services, offering Business VoIP and Hosted PBX systems at competitive rates. Their Cloud-based hosted VoIP PBX systems integrate Internet and Telecommunications to provide seamless and powerful communication solutions for businesses of all sizes. With the latest features and flexibility, Vitel Global stands out as a top player in the industry. Role Description This is a full-time on-site role for an International Sales Associate/Business Development Manager at Vitel Global in Hyderabad. The role involves day-to-day tasks related to international sales, business development, client management, and promoting the company's VoIP solutions to a global audience. Qualifications Sales, Business Development, and Client Management skills International sales experience and market knowledge Excellent communication and negotiation skills Ability to build and maintain business relationships Proficiency in using CRM software and sales tools Fluency in multiple languages is a plus Bachelor's degree in Business Administration or related field Show more Show less

- The prospect will be responsible for the sales of products/services in the SME/SMB segment in the assigned region/industry vertical and achieve the sales revenue targets. - Own the sales cycle right from prospecting clients/opportunity, introducing the company, positioning, presenting solutions, negotiations till the closure of sales. - Create/maintain excellent relationships with clients and be able to tailor products, pitch according to their specifications. - Develop and implement new logo acquisition strategy and market mapping strategy in the assigned territory/ vertical. - Prepare business development strategies by proactively researching and anticipating prospective client needs. - Secure business opportunities by cultivating mutually beneficial business relationships with current and potential clients. - Drive and Close Upsell and Cross- sell opportunities. What are we looking for: Sales Skills: - Ability to engage and influence key stakeholders in accounts; Effective in performing technical/functional activities required during pre-sales stage. - Past Experience in solution selling to SMB/SME (CRM/ERP/Enterprise/ Contact Centers/ SaaS/ CPaaS solutions ) is desired. - Concept selling, software solution sales experience is good to have. - 5-8 years Software/Solution sales experience. Technical Domain expertise: - Should not be averse to understanding Technology. - Should be comfortable in understanding and explaining technology and solutions with a consultative approach. Ownership & Commitment: - Able to see the larger picture, willing to take responsibility for tasks and initiatives. - Attention to detail in planning and communication. - Focused and Driven to chase growth targets. Preference of Professional background - Direct Sales Experience in Solution Sales (CRM/ERP/Enterprise/ Contact Centers/ SaaS/ CPaaS solutions) - Experience of Selling in the assigned region/vertical. Preference of Educational background: - B.Tech and MBA is preferred.

. We are looking for an enthusiastic and motivated engineer to join our team and contribute towards developing and operating our real time communication platform. You would be responsible for developing and operating backend components of a real-time communications platform including but not limited to VoIP softphone, Conferencing, Screen Share, Voicemail, Call Recording, and Restful API Services. You will be part of a DevOps team made up of diverse individuals with varied experience levels from Junior to Expert. Looking for a Developer to assess the existing platform and work with the team to scale, harden, optimize, and build new features to improve the customer experience. The role offers an exceptional learning opportunity allowing you to expand your skills and expertise working in a supportive environment alongside seasoned engineers while making meaningful contributions to our expanding Unified Communications business. Job Description Who we are: The Unified Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our residential, commercial, and wholesale customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity , fostering inclusivity, empowering individuals , dynamic collaboration, and promoting open communications. Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products. Preferred Skills & Experience: Primary experience coding in Java Intermediate experience coding in Scala or GoLang Hands-on experience with Open-Source Software Expertise in consuming and producing REST APIs Working knowledge of SQL and NoSQL databases Experience working in cloud infrastructures like AWS, Open Stack, and VMware Experience in SDLC Scrum experience a plus Core Responsibilities Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs. Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases. Participates in training representatives and operations staff on internally developed software applications. Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. Displays knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years

Provide end-to-end support for telecom services, from ticket creation to issue resolution. Support and manage commercial voice services, including Hosted PBX, SIP Trunking, PRI, Toll-Free Services, Long Distance, and Audio Conferencing. Utilize Cisco Unified Communications Manager (CUCM), CCNA Voice, and CCNP Voicek nowledge for troubleshooting and issue resolution. Troubleshoot various VoIP call issues, such as ASR, ACD, PDD, Dead Air, DTMF, codec mismatches, One-Way Audio, Voice Quality, DID, and Toll-Free issues. Monitor and manage alarms across network entities including routers, switches, NGN network,Soft Switches, Media Gateways, SBCs, and Tx Equipment. Perform proactive network monitoring and troubleshooting of Dialogic NGN, Sansay,