5108 Voip Jobs - Page 47

As an IT Technical Support Specialist at Sun Data Tech, your role will involve providing remote technical support and troubleshooting for hardware, software, and network-related issues. You will be responsible for assisting end users via remote tools, ensuring system reliability, performing installations and configurations, and maintaining smooth IT operations across distributed locations. Key Responsibilities: - Provide remote technical support for hardware, software, and network-related issues - Assist end users via remote tools - Ensure system reliability by performing installations and configurations - Maintain smooth IT operations across distributed locations Qualifications Required: - ...

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds most successful Fortune 500 and Fortune 1000 companies. We are looking for a highly skilled Nortel Tier 3 Support Engineer to provide expert-level remote support for enterprise telephony and unified communications environments. This role involves handling critical escalations , performing root cause analysi...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications are aligned with business objectives. You will also engage in problem-solving discussion...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Python (Programming Language) Good to have skills : AWS Lambda Administration, Adobe Experience Platform (AEP), Adobe Journey OptimizerMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address ch...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Python (Programming Language) Good to have skills : AWS Lambda Administration, Adobe Experience Platform (AEP), Adobe Journey OptimizerMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address ch...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our system...

About the Job Were searching for a Dialer Manager to be responsible for the support of enterprise Dialer, SMS, and IB routing intraday configuration and administration. This position resides within the Collections Strategy & Performance Management Team and supports the Collection and Recovery departments. The Dialer Manager will assist in managing key Collections & Recovery initiatives including in-house and vendor placement strategies. This role will also interface on occasion with other department operations, daily operations review, and audit/compliance staff. As Dialer Manager, You Will Be responsible for the development and deployment of performance monitoring dashboards and skills asse...

Key Responsibilities Design and build a conversational chatbot capable of handling VOIP-based user interactions using AI Agent capabilities that exist on the platform Integrate AI workflows and APIs with VOIP infrastructures such as Cisco Call Manager, or SIP-based systems Develop real-time conversation logic that supports both speech recognition (STT) and text-to-speech (TTS) capabilities Work with engineering teams to extend and customize workflows, intents, and agent actions for natural, multi-turn voice conversations Design dialog flow architecture, NLP tuning, and fallback handling for hybrid voice + chat scenarios Monitor and optimize latency, audio quality, and AI response times for r...

Job Overview: Manage Customer Day to day activities for the end-to-end Telecommunications and Network Order Process management of Quotes and Order Management, Fulfillment, and Inventory Management. The scope of this position includes customer service catalog and order forms, order capture quote management, customer order fulfillment, customer reporting, vendor performance scorecards and service order management. The successful candidate will be familiar with Telecom and Network acronyms, carrier Ethernet access elements, MPLS, Broadband, Internet, Co-Location Services, Trader Voice Services, SIP/VOIP, Toll Free and Long Distance services as well as other Network Services (i.e. Network Monito...

Company Description qikfox Cybersecurity Systems, Inc is a venture funded Silicon Valley based AI-first Consumer Internet Company. We are revolutionizing how Internet Access works for consumers and SMBs alike. If you are passionate about helping resolve consumer problems Role Description We are seeking a proactive Technical Support Representative to join our India operations team. In this role you will serve as the first point of contact for customers experiencing technical issues. You will diagnose and troubleshoot issues via phone, email, and chat, document service requests, adhere to SLAs, and escalate complex problems appropriately. This role requires good communication skills, technical...

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards. Who We Are: While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid or remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth. Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and au...

Design, deployment, and support for storage, backup, and networking devices systems Investigate network issues and bring to resolution within stated SLA parameters Provide root cause analysis to support team and customers upon request Responsible for planning, implementing, and supporting changes to various infrastructure systems Review and assist with backup and recovery planning and testing Collaboration with various teams supporting complex environments to troubleshoot issues Escalation point for support engineers Interact with hardware and software vendors to ensure timely resolution of issues Periodic recommendations to clients to optimize performance, availability, and resource consump...

Must have skills: Cisco UCM, MS Teams IP Telephony, Gateways Responsibilities: Assists in configuring and maintaining UCM systems, MS Teams and O365, troubleshoots user issues, and performs basic system administration tasks. IT services expected will be related to this area of operation involve the management, deployment, and support of technologies and systems that deal with audio and video content. These are: Video Conferencing Services: Implementation and support of video conferencing platforms for virtual meetings and collaboration. Integration with other collaboration tools and platforms. Unified Communications: Deployment and management of unified communication systems that integrate v...

Description: Hiring Manager:abhishek.sp@capgemini.com Primary Skill LINUX Secondary Skill Hyperscaler Responsibilities:- An Executor is a person who carries out or performs the assignment or activity. The responsibilities of Executor are as follows:Resolve SR within agreed service levels Escalate the unresolved SR to higher support levels at the appropriate time Communicate the SR status as per agreed frequency to customer and other internal and external stakeholders as applicable Interface with other process/ function as required to resolve S Perform post checks after completion of the activity Availability, reachability over Skype/phone/email during the shift Technical Skills Good knowledg...

SAP TRM Consultant "Resource should have 6 to 8 years hands on Experience in FSCM Cash and Liquidity Management,Inhouse Cash,BCM and TRM having knowledge of Money Market, Trade Finance,Forex,Securities,Risk Management. Implementation Experience of One end to End Experience. Good Client Handling and Communication Skills"

Genesys Contact Centre test experience Genesys WFM knowledge Contact Centre Reports testing experience is beneficial. Omni Channel testing experience preferred i.e. Webchat, Email, Social Media Writing test scripts from designs, including call flow test cases from Visio Working knowledge of Jira, Excel, Word Able to work independently and as part of a team. Ability to lead testing projects. Ability to communicate effectively, including on customer facing calls.

Job Summary: We are looking for a skilled and proactive Desktop Support Engineer to provide technical assistance and IT support to our BPO operations. The ideal candidate will handle system troubleshooting, hardware/software maintenance, and ensure smooth functioning of desktop systems to support round-the-clock business processes. Key Responsibilities: Provide first-level support for desktops, laptops, printers, and other IT equipment. Install, configure, and troubleshoot operating systems (Windows/Linux) and software applications. Manage user accounts, email setups, password resets, and access issues. Ensure smooth functioning of internet connectivity, LAN/WAN, VoIP systems, and call cente...

Location: Ahmedabad / Vadodara, Gujarat Job Type: Full Time / Onsite Department: IT Infrastructure Shift: Rotational Shift Job Summary: We are seeking a highly skilled Contact center Engineer – L2, to join our dynamic Infrastructure team. This role focuses on support and implementation of technical infrastructure for unified communications and contact center solutions, ensuring high availability and reliability. The ideal candidate will have strong technical expertise, problem-solving skills, and a proactive approach to support the environment. Must Have Skills: Minimum 3 years of extensive experience in: Cloud-based telephony (UCaaS) and Contact center products (CCaaS). Contact center (NICE...

About the Role: ***READ SALARY DETAILS BEFORE YOU APPLY*** We’re looking for a skilled Technical Support Specialist to help our clients with their IT needs. This is an on-site position for someone experienced in IT, networking, and troubleshooting servers and computers. You should also be comfortable working with Azure, Microsoft 365 services (Exchange Online, SharePoint Online, Teams), Microsoft licensing, VoIP, and PBX phone systems. Strong English communication skills are important. What You’ll Do: Provide Support: Help clients with IT and networking issues. Fix Problems: Find and solve hardware and software problems quickly. Work with Clients: Talk to clients, understand their issues, an...

Job Title: IT Dialer Technician Experience: 5+ Years Location: Kolkata, India Company: Proclivity Digitech Pvt. Ltd. About Us: Proclivity Digitech Pvt. Ltd. is a fast-growing IT and technology solutions company based in Kolkata, India. We specialize in international BPO, sales, and telematics solutions. We are looking for an experienced and dedicated IT Dialer Technician to manage and maintain our dialer infrastructure, ensuring seamless connectivity, maximum uptime, and top-tier performance for our international operations. Key Responsibilities: Install, configure, and maintain dialer systems such as Vicidial, GoAutoDial, Asterisk, or similar platforms . Manage and monitor VoIP servers, SIP...

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterpr...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 0-2 Year(s) Of Experience Is Required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills : Unified Communication and Collaboration Implementation Good to Have Skills : Unified Communication and Collaboration Operations Job Requirements : Key Responsibilities : - Maintenance administration of Voice PBX systems services -Responsible for handling day-to-day Voic...

🚀 Hiring: VoIP Engineer (FreeSWITCH Specialist) 📍 Location: Ahmedabad 🏢 Company: iGuru Software Services Pvt. Ltd. 💼 Employment Type: Full-time About the Role We are seeking a highly skilled and motivated VoIP Engineer with deep expertise in the FreeSWITCH open-source communication platform . In this role, you will design, develop, deploy, and maintain our Voice over IP (VoIP) infrastructure. You’ll play a key role in ensuring the high availability, scalability, and performance of our telephony systems, building custom call flows , and integrating third-party APIs and services . Key Responsibilities Design, implement, and manage VoIP solutions using FreeSWITCH , ensuring reliability, availab...

Location: Ahmedabad / Vadodara, Gujarat Job Type: Full Time / Onsite Department: IT Infrastructure Shift: Rotational Shift Job Summary: We are seeking a highly skilled Contact center Engineer – L2, to join our dynamic Infrastructure team. This role focuses on support and implementation of technical infrastructure for unified communications and contact center solutions, ensuring high availability and reliability. The ideal candidate will have strong technical expertise, problem-solving skills, and a proactive approach to support the environment. Must Have Skills: Minimum 3 years of extensive experience in: Cloud-based telephony (UCaaS) and Contact center products (CCaaS). Contact center (NICE...

About CuringBusy: CuringBusy is a fully remote company offering Executive Virtual Assistant services to busy entrepreneurs, business owners, and professionals around the globe. Our mission is to help entrepreneurs reclaim their time by outsourcing routine administrative tasks and other essential responsibilities. Job Title: Executive Virtual Assistant Job Type: Full-Time, Remote Job Summary: CuringBusy is seeking a highly organized and self-motivated Executive Virtual Assistant to handle a variety of administrative tasks. The ideal candidate will manage multiple projects, prioritize tasks according to organizational / client needs, and work independently with minimal supervision. Your role w...