2713 Voip Jobs - Page 47

So, what s the role all about The Application Performance Engineer (APS) engineer which is part of NiCE Managed services, will monitor and resolve alarms and events for NiCE Solutions and voice infrastructure for our clients. The Engineer will be responsible for Early identification, troubleshooting and resolution of all incidents. The Engineer will be also responsible for Incident management, problem management, and change management related to NiCE Solutions. How will you make an impact The Engineer will be responsible for troubleshooting and resolution of all incidents The Engineer will be responsible for Incident management, problem management, and change management. Have you got what it...

Job Title: Business Development Manager – B2B SaaS (Cloud Telephony / CPaaS Preferred) Location: Gurugram, Haryana Experience: 3–6 Years Industry: B2B SaaS / Technology / Cloud Telephony / CPaaS About the Role: We’re looking for a dynamic and driven Business Development Manager with 3–6 years of experience in end-to-end B2B SaaS sales. The ideal candidate will have a proven track record of identifying leads, nurturing client relationships, and closing deals. Experience in the cloud telephony or CPaaS (Communication Platform as a Service) industry will be a strong advantage. Key Responsibilities: Manage the full sales cycle: from prospecting and pitching to closure and client onboarding. Buil...

Join our Team as a Technical Support Team Lead Location: Gurgaon About the role: Are you a natural leader with a passion for technology and customer service? As a Technical Support Team Lead, you’ll guide and support a team of First Line Technical Engineers, helping them grow their skills, deliver exceptional service, and resolve complex issues. You’ll play a key role in incident management, customer satisfaction, and continuous improvement, working closely with internal teams and third-party suppliers. If you thrive in a fast-paced environment and enjoy being at the forefront of technical support, this is your opportunity to lead from the front. What makes you a great fit: Minimum 2 years’ ...

We are looking to onboard a skilled Presales Specialist who brings deep expertise in solution design and customer engagement across modern CCaaS & UCaaS platforms. The ideal candidate should have experience with Genesys Cloud CX, Amazon Connect, NICE, Webex Contact Center (UCCE/PCCE/UCCX/Webex CC), MS Teams DR, OC, BYOC and a solid understanding of UCC & CC technologies. The role demands strong presales acumen, including RFP/RFI response writing, proposal creation, solution presentations, and customer workshops. As an SME, the candidate will collaborate with sales, engineering, and delivery teams to design compliant, scalable, and competitive solutions.

The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.Purpose of your Role To support Microsoft Teams Direct Routing and Meeting rooms for customers. You will be accountable for (Key Responsibilities) Use proactively. Reporting and handling customer call for review of serManaging Teams Direct Routing infrastructure of the customer. Manage Endpoints like SBC, gateway, and Meeting room endpoints. Working on reported tickets and maintaining SLA. Working on any issues reported by customer and responding to emails. Monitoring the service, identifying, and fixing the ...

Technical In-depth knowledge of Cisco UC servers (Call Manager, Cisco Unity Connection, UCCX, IM&P and expressway servers), IP protocols (SIP and H323), and network hardware/software components. Expertise in designing and implementing Cisco UC infrastructure and other VoIP technologies. Strong technical knowledge on ISDN, PSTN, analog lines, fax, etc Knowledge of Polycom and videoconference technologies. Strong troubleshooting skills to diagnose and resolve complex VoIP network issues. Proficiency in project management and network optimization techniques. Role: Cloud System Administration Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time...

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Purpose of your Role To support Microsoft Teams Direct Routing and Meeting rooms for customers. You will be accountable for (Key Responsibilities) Use proactively. Reporting and handli...

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Design & Architecture Design end-to-end UCC solutions (voice, video, messaging, presence, conferencing). Develop scalable and secure architectures that integrate with existing IT infrastructure. Conduct capacity planning and performance optimization. Implementation & Integration Deploy UCC platforms and related hardware (IP phones, conferencing systems, video endpoints). Integrate UCC...

1. Design & Architecture Design end-to-end UCC solutions (voice, video, messaging, presence, conferencing). Develop scalable and secure architectures that integrate with existing IT infrastructure. Conduct capacity planning and performance optimization. 2. Implementation & Integration Deploy UCC platforms and related hardware (IP phones, conferencing systems, video endpoints). Integrate UCC with enterprise applications (email, CRM, ERP, intranet). Configure SIP trunks, VoIP gateways, and PBX systems. Migrate legacy systems to modern UCC platforms. 3. Administration & Maintenance Manage day-to-day operations of UCC platforms. Monitor system performance and ensure high availability. Troublesho...

About the Role: We’re looking for a dynamic and driven Business Development Manager with 3–6 years of experience in end-to-end B2B SaaS sales. The ideal candidate will have a proven track record of identifying leads, nurturing client relationships, and closing deals. Experience in the cloud telephony or CPaaS (Communication Platform as a Service) industry will be a strong advantage. Key Responsibilities: Manage the full sales cycle: from prospecting and pitching to closure and client onboarding. Build and grow long-term relationships with key decision-makers and enterprise clients. Identify and pursue new business opportunities in line with company objectives. Collaborate with internal teams...

Company Description Quicoo is Australia’s locally built superapp for rideshare and delivery, combining these services into one seamless experience. Focused on fairness and efficiency, Quicoo offers low commission for drivers and fast service for users, supporting local communities. Launching soon in Adelaide and Melbourne, Quicoo aims to provide a clean, smart platform without inflated fees or offshore systems. Designed to respect drivers and couriers, while offering simplicity and speed for everyday users, Quicoo is committed to better logistics for small businesses and a smarter way to move and deliver across Australia. Role Description This is not a generic Flutter internship. We are hiri...

Job Title: Business Development Manager – B2B SaaS (Cloud Telephony / CPaaS Preferred) Location: Gurugram, Haryana Experience: 3–6 Years Industry: B2B SaaS / Technology / Cloud Telephony / CPaaS About the Role: We’re looking for a dynamic and driven Business Development Manager with 3–6 years of experience in end-to-end B2B SaaS sales. The ideal candidate will have a proven track record of identifying leads, nurturing client relationships, and closing deals. Experience in the cloud telephony or CPaaS (Communication Platform as a Service) industry will be a strong advantage. Key Responsibilities: Manage the full sales cycle: from prospecting and pitching to closure and client onboarding. Buil...

As a Hardware & Networking Engineer at our company, you will be responsible for managing, maintaining, and supporting our IT infrastructure, which includes surveillance systems (CCTV), hardware components, and data networks. Your role will involve tasks such as installing, configuring, and maintaining desktop PCs, laptops, printers, and other hardware devices. Additionally, you will be troubleshooting hardware failures, performing repairs or upgrades, and ensuring the availability and reliability of LAN/WAN infrastructure, routers, switches, and firewalls. When it comes to surveillance systems (CCTV), you will be designing, installing, configuring, and maintaining CCTV systems and surveillan...

Chennai, Tamil Nadu, India Language Services Full-time Description: Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1.800 employees supported by a network of +20.000 linguists around the world. At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed. Joining Acolad means a unique opportunity for professional development through a collaborative global environment t...

The ideal candidate for this position must have experience in Bluecoat proxy and should possess knowledge of the certificate renewal process, Active Directory concepts, and proxy upgrades. It is essential to be able to work independently with strong time management skills. Additionally, the candidate should have strong communication and interpersonal skills to effectively collaborate with team members. The role requires maintaining consistent work hours and supporting a global environment. The candidate should have solid problem-solving and analytical skills to address technical issues efficiently. A self-starter mentality is crucial, with a focus on continually developing and broadening one...

Sr. Software Engr–VoIP (3+ yrs), SIP, RTP, Asterisk/Freeswitch, Kamailio, WebRTC, AWS, Golang, REST APIs, DevOps, MySQL, Linux. Prod-grade VoIP dev exp a must. C2H via TE Infotech (Exotel), Convertible to Permanent, Loc:BLR @ ssankala@toppersedge.com

Strong design and programming skills in developing high-scale applications on Linux using multi-threaded architecture with C/C++ . Excellent debugging and problem-solving skills with high performance call processing or data processing applications. Working with the Linux system base and troubleshooting system level issues. Good understanding of telecom networks and SIP , preferably with a background in Telecom Domain/ 4G/5G Experience in virtualization of high scale applications. Experience with Intel DPDK or Linux fast-path for developing high performance applications. Experience in building scalable and fault-tolerant applications, preferably on Linux platform.

Job Title: IT Manager Call Centre Operations - Mumbai based candidates only Location: Santacruz (West) Mumbai Department: Information Technology Employment Type: Full-Time Job Summary Seeking a highly experienced IT Manager with a strong background in Call Centre operations , specializing in dialer systems , CRM software , and server infrastructure . The role involves overseeing the entire IT function to ensure uninterrupted and optimized technical operations. Key Responsibilities Infrastructure Management Manage and maintain servers, workstations, and network infrastructure across the call centre. Ensure regular system backups, configuration management, and performance optimization. Dialer ...

Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1.800 employees supported by a network of +20.000 linguists around the world. At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed. Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for ...

Role Technical Support Engineer – Contact Center, Unified Communication & IVR roles at UFS (Unified Consultancy Services), tailored for India, US, and UAE markets : UFS is Hiring: Technical Support Engineer Location: India | USA | UAE (Remote / Onsite Opportunities) Type: Full-Time | Shift-based | Immediate Joiners Preferred Role Overview We are seeking an experienced and proactive Technical Support Engineer with expertise in Contact Center solutions, Unified Communication (UC), IVR Systems, and Scripting . You’ll be part of our global customer success and operations team, supporting mission-critical platforms and ensuring exceptional client experience across geographies. Key Responsibilitie...

Job Description - VOIP/CUCM/COLLAB Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC)

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Job Title: Lead - Platinum Support Account Manager (PSAM-II) Job Description: We are lookin...

We are looking for a skilled and motivated VoIP Engineer with more than 2 years of hands-on experience in VoIP technologies to join our team in Kochi Infopark . You will be responsible for designing, implementing, managing, and troubleshooting VoIP solutions for global clients, ensuring high reliability and excellent customer experience. Key Responsibilities Configure, manage, and troubleshoot VoIP/PBX systems. Monitor call quality metrics . Manage SIP trunking and VoIP gateways. Provide technical support for client-side VoIP issues. Collaborate with network and security teams to optimize VoIP performance. Set up and maintain IP phones, softphones, and VoIP applications. Assist in call routi...

We are looking for a dynamic, driven, and highly articulate Business Development Representative (BDR) to join our core sales team. The ideal candidate will have excellent communication and presentation skills, a solid understanding of telecom and SaaS technologies, and the confidence to independently conduct online demonstrations of our platform to prospects. You will play a critical role in building our sales pipeline, nurturing leads, and driving business growth. Key Responsibilities: Lead Generation & Qualification Identify and qualify new business opportunities through inbound leads, outbound calls, LinkedIn outreach, email campaigns, and industry events. Leverage personal and industry c...

*Responsibilities:* 1. Install, configure, and maintain LAN networks and EPABX systems. 2. Troubleshoot and resolve network or telephony issues, including PBX, VoIP, and structured cabling. 3. Coordinate with project teams and clients for system upgrades and support. 4. Prepare technical documentation and maintain service records. *Requirements:* - Diploma/Degree in Electronics, IT, or related field. - At least 5 years’ hands-on experience with LAN and EPABX setup and support. - Good knowledge of switches, routers, VoIP, and PBX systems. - Strong communication and teamwork skills. Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹18,000.00 per month Experience: LAN/EPABX: 2 years (Required)...