3902 Voip Jobs - Page 4

Job Description EUSS SD Level 2 Location:- Pune Job Description: To Respond to customer queries via inbound Calls, Emails, Chat and Web tickets within defined SLA’s Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines. Hands on Knowledge of Office 2010/2013/Office365 to advance level. Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role Ability to diagnose and troubleshoot basic & Advanced technical issues with help of Knowledge Base articles Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both wri...

About PrimoDialler PrimoDialler is an award-winning global contact centre software company, trusted by over 600+ clients across 60+ countries. We provide industry-leading predictive diallers, telecom optimisation tools, and end-to-end call centre management software, empowering clients to boost productivity, reduce costs, and scale globally. As we continue to grow, we’re looking for an experienced and results-driven Head of Sales to lead our global sales operations from Kolkata, India. This role will take full ownership of our sales strategy and execution — previously led by the Founder — across the UK, USA, UAE, South Asia, and Africa. Key Responsibilities Lead and execute the global sales ...

Digital CX - Capabilities & Solutions Lead Experience :20+years Location : NCR/Bangalore/Pune Work Mode : Hybrid Shift Timing: 1:30 pm – 11:30pm Technical Skills Strong technical background with a solid understanding of conversational AI technologies, machine learning, natural language processing, and software development methodologies. Experience in integrating conversational AI solutions with various telephony platforms like Amazon Connect, Avaya, Genesys, Fiv9 and CRM systems like Salesforce, Zendesk, MS Dynamics. Experience in software development and deployment in cloud-native application Must have done data and AI led digital transformation work in the contact center environment Must b...

Job Summary: We are seeking an experienced VoIP and Data Engineer to design, implement, and support enterprise-grade voice and data network solutions. The ideal candidate will have a strong background in VoIP systems, network infrastructure (LAN/WAN/Wi-Fi), routing/switching , and troubleshooting complex communication environments . This role involves hands-on work configuring IP telephony platforms, ensuring high availability of data networks, and optimizing performance across diverse environments. Key Responsibilities: Design, configure, and maintain VoIP systems (e.g., Asterisk, Cisco Call Manager, FreePBX, 3CX, or similar). Administer SIP trunks, gateways, and session border controllers ...

—Own end2end IT operations across Ludhiana/Mohali, lead the helpdesk & infra roadmap, enforce security & compliance, manage vendors/budgets, availability of businessSys(Microsoft365, networking, backups,portals, VoIP,CCTV/attendance, websites/domains Required Candidate profile —B.Tech/BE (CSE/IT/ECE) BCA+MCA —8–10 yrs & 2–3+ leading a IT team/major function —Fortinet NSE4+, Microsoft365 Admin(MS-102), ITIL Foundation, CompTIA Network+/Security+, AWS CloudPractitioner,AZ-900 Perks and benefits Provident fund

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Unified Communication and Collaboration Operations, Genesys, CISCO IP Phone Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet user needs and business objectives. You will engage in problem-s...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, Cisco IP Phone, genesys Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with...

IT Support L2 Gurugram (Short Notice Period Preferred)- DLF Cybercity Key Skills & Responsibilities: Strong knowledge in ServiceNow, Office 365, MS Teams, SharePoint, OneDrive, CCTV, Attendance System, VOIP, Door Access, and Asset Management. Good knowledge of network protocols, passive LAN cabling, and network switch configuration. Hands-on experience with Audio/Video device operations. Expertise in IT tools, hardware, software, and end-user support. Strong communication skills (verbal & written). Solution-oriented, soft-spoken, and a good listener. Vendor coordination for end-to-end issue resolution. Collaboration with cross-functional teams for smooth operations. Ownership of tasks/projec...

We are hiring for Android Sr Developer Experience-4 to 7 years Location-Noida(work from office) Required skills: Must have: Java, Kotlin, WebRTC, XMPP, VoIP, Jetpack Compose Interested candidates share cv on hr@resolink.in Job Type: Full-time Pay: ₹500,000.00 - ₹1,500,000.00 per year Experience: Android: 4 years (Required) Kotlin: 2 years (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person

Location: PAN India Job Summary: We are seeking for a hands-on Senior Developer with Unified communication domain/technology experience and strong programming skills Role & Responsibilities: Lead Sustenance & Development efforts for Unified Communication suite of applications ( UC Servers, Clients/Endpoints and associated integrations) Proficient expertise in having designed, built and integrated Unified Communications features & services (Call Processing, Messaging, Presence, A/V Conferencing) using API's and SDK's Strong and proven experience of implementing and maintaining SIP based call processing, VoIP, trunking, presence, messaging and A/V conferencing Hands-on with proficient programm...

Location: PAN India Job Summary: We are seeking for a hands-on Senior Developer with Unified communication domain/technology experience and strong programming skills Role & Responsibilities: Lead Sustenance & Development efforts for Unified Communication suite of applications ( UC Servers, Clients/Endpoints and associated integrations) Proficient expertise in having designed, built and integrated Unified Communications features & services (Call Processing, Messaging, Presence, A/V Conferencing) using API's and SDK's Strong and proven experience of implementing and maintaining SIP based call processing, VoIP, trunking, presence, messaging and A/V conferencing Hands-on with proficient programm...

This role is primarily responsible for Design, Engineering and operations of EXL’s Global Contact Center Technology that are built on heterogeneous platforms consist of Cloud contact center- Amazon connect, Genesys PureCloud, Verint, Calabrio etc.. AV related services like Skype room systems- Crestron, Polycom etc, Service owner of the Voice and Contact center technology services which is a global deployment of integrated and complex implementation of multiple heterogeneous platforms providing mission critical services across 30+ clients; The list of core platforms include: Amazon Connect, Genesys Pure cloud etc. Omni Channel platform consisting of chat, email, voice and related services Dig...

🎯 Now Hiring | Switch / Asterisk Developer – VoIP Engineering (VoIP, FreeSwitch, SIP & Call Routing) 💼 Experience: 6–8 Years 📍 Location: Pune, India 🏢 Work Mode: On-site (5 Days/Week) | 2nd & 3rd Saturdays Off | Other Saturdays – Half Day (WFH) Are you an experienced VoIP Developer passionate about building high-performance, reliable voice systems? We’re looking for a skilled Switch / Asterisk Developer with deep expertise in VoIP, FreeSWITCH, and SIP-based call routing to design, deploy, and maintain enterprise-level telephony infrastructure. This role offers the opportunity to work on scalable communication platforms, collaborate across teams, and contribute to business-critical system sta...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Operations Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: We are seeking an experienced Voice Engineer with 5 to 8 years of experience in Asterisk, Kamailio, SIP, WebRTC, and VoiceXML, along with strong scripting skills in Java. The ideal candidate will be responsible for designing, deploying, and maintaining real-time communication systems, IVR application...

You are seeking a dedicated and proactive Network & Voice Operations Engineer to join the team. The ideal candidate should have 2 to 4 years of experience in NOC operations with strong communication skills, a deep understanding of incident management, and foundational knowledge of voice and messaging technologies. This role involves working in a 24/7 operational environment. Key Responsibilities: - Network Operations & Monitoring - Monitor network and system alerts in a 24/7 NOC environment. - Perform initial triage of incidents and escalate as necessary. - Perform health checks and proactive monitoring of network components. - Collaborate with cross-functional teams to resolve operational i...

As an IT Support Engineer at Phykon, you will play a crucial role in managing client communications, installing and configuring software systems, and collaborating with QA and Dev teams to resolve issues efficiently. Your expertise in deploying applications, performing root cause analysis, and providing technical assistance will be essential for ensuring optimal system performance and customer satisfaction. **Key Responsibilities:** - **Client Communication:** Effectively manage and maintain client communications. - **Software Management:** Install, configure, and maintain various software systems. - **Collaboration:** Work closely with QA and Dev teams to clearly identify and communicate is...

As a Senior QA Engineer with 4+ years of experience, your role will involve designing and executing manual test plans for Dialer and Voicebot products. You will be responsible for validating SIP/PRI call flows, call recordings, and backend integration. Your duties will also include conducting system, regression, and functional testing, as well as working closely with developers and the product team to identify bugs and verify fixes. It will be essential for you to maintain detailed documentation of test cases, results, and QA reports. Key Responsibilities: - Design and execute manual test plans for Dialer and Voicebot products. - Validate SIP/PRI call flows, call recordings, and backend inte...

As a Sr. Deployment Engineer (Hosted), you will be responsible for deploying voice installations, resources, and processes in the hospitality industry, utilizing innovative technologies to deliver top-notch solutions. You will work closely with the Project Management Team to ensure accurate equipment lists, schedule implementations, and manage all voice deployment processes effectively. **Key Responsibilities:** - Review equipment lists for accuracy - Collaborate with the Project Management Team to schedule implementations and communicate project updates - Program systems remotely - Manage all voice implementation processes and hand-off to support team **Qualifications Required:** - Industry...

So, what's the role all about? We are seeking a highly skilled and experienced Software QA Engineer to join our dynamic team. In this position, you will be responsible for ensuring the quality of the enterprise Product Functionality Testing and in-depth understanding of QA best practices, techniques, and tools. You will be working closely with the team, and you will be responsible for delivering a high-quality product to the client. How will you make an impact? Design, develop and maintain automation script using languages like Python and Shell Passionate and inquisitive, seek to solve everyday problems in innovative ways. Automation of deployment testing, build tools, and improve frameworks...

Netstratum is a global product development company specializing in custom software and enterprise IT services. With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions. As a leader in telecom tech, we build secure, high-performance Unified Communication Systems used by Tier-1 providers, enterprises, and governments. Our in-house AI platform is built for scale, security, and real-world impact. Join a vibrant, diverse team working on cutting-edge projects in telecom, AI, IoT, and digital transformationwithin a fast-paced, learning-focused environment. www.netstratum.com Location : Kochi, Kerala Experience : 3+ Years ...

Position: UC Engineer Location : Gurugram (Work from Office) Experience : Minimum 6 months Shift : As per project requirement Notice Period: Immediate joiners preferred Job Responsibilities: Monitor and maintain the hosted network and UC environment. Handle MACD (Moves, Adds, Changes, Deletions) requests. Manage and resolve support tickets within SLAs. Perform basic troubleshooting for voice, data, and UC systems. Escalate complex issues to senior engineers when required. Apply firmware updates and assist with scheduled network upgrades. Investigate and resolve network and UC-related faults. Provide reports on network performance and status. Assist in setting up and maintaining network and U...

We are looking for a highly skilled and motivated Front Desk Associate to join our team at Taj Lakefront, responsible for providing exceptional customer service and ensuring seamless operations. The ideal candidate should have 0-2 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues efficiently. Provide excellent customer service, ensuring guests feel valued and appreciated. Coordinate with other departments to ensure smooth check-in and check-out processes. Maintain accurate records of guest transactions and interactions. Handle phone calls, emails, and walk-ins professionally and cour...

Voice Support Engineer L2 (Level 2 Support) Role Overview The Voice Support Engineer (L2) is responsible for the management, operation, and optimization of global enterprise voice infrastructure. This role ensures high availability, security, and compliance of voice services, supporting business continuity and seamless collaboration across global sites. Key Responsibilities 1. Design & Implementation - Maintain and enhance enterprise voice systems, including VoIP, SIP, and AudioCodes SBCs integrated with Microsoft Teams. - Lead provisioning, configuration, and troubleshooting of: - Voice circuits (Analog, TDM, DID, VoIP/SIP trunks) - Telephony devices and components - Develop and maintain: -...

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Job Description We re currently looking for: Technical Customer Support Representative (Tier 1) Product Support Representative who can apply the knowledge of RingCentral services, VOIP technology and networking hardware and software. Provide technical support to RingCentral s customers. Troubleshoot and repair RingCentral s solutions. Understand network architecture required to support RingCentral s VoIP services. Recommend network hardware, software and design elements. Answer technical questions, solve technical problems and suggest appropriate workarounds. Provide quick and accurate handling of support interactions phone, chat, screen sharing email. Handle and resolve customer inquiries, ...