1657 Voip Jobs - Page 38

Accelerate your development and exposure to high performance applications and cloud infrastructure. Join Faptic Technology (remote), a fast-growing scale-up organization with an ambition to be recognized as one of the leading technology companies in Romania. Our global client base needs builders: engineers and developers who love technology, have deep expertise in software and cloud technologies, and importantly, have a passion for culture and customers. We obsess about our customers We build outstanding technical solutions We create an awesome culture We accelerate learning and careers As a Microsoft 365 consultant with expertise in Microsoft Teams Phone, you will be part of a high-performing team dedicated to ensuring the successful Migration of client's environment to Microsoft 365. In this role, you will focus on administration, troubleshooting and migration of Microsoft 365 workloads, and leading the migration of a hosted system to MS Teams Phone. Our team is committed to helping you reach your full potential while working with cutting-edge technologies on exciting and challenging projects. Responsibilities: Migrate hosted phone system to Teams Phone System. Port business phone number to Teams Phone. Configure and manage Teams Phone System, including call routing, auto-attendants, hunt groups, call queues and advanced call routing features. Provide technical support and troubleshooting for Teams telephony, call quality, and device issues Manage user accounts, phone numbers, and licensing for telephony services. Monitor system performance using tools like Call Quality Dashboard and addressing any voice/video issues Real time and historical reporting integration with PowerBI for call queue, answer time, wait time, call duration. Requirements Must Haves: 1-2 years of experience focused on MS Teams telephony administration Expertise in Teams Phone System configuration. Experience planning and migrating phone systems to Microsoft Teams Phone. Experience with SIP, VoIP protocols, and session border controllers (SBCs). PowerShell for automation and troubleshooting. Nice to Have: Microsoft Certified: Teams Voice Engineer Expert. Microsoft Certified: Modern Workplace Administrator Associate. Microsoft 365 administration (Exchange, SharePoint, Entra ID) experience. Benefits Part-Time Schedule Hourly Compensation 100% Remote

Who We Are: Jolera stands as a distinguished multinational Global Systems Integrator (GSI), a vanguard in delivering comprehensive and bespoke IT solutions to a diverse clientele, encompassing both direct customers and channel partners across the globe. We are driven by a commitment to excellence, leveraging a team of over 550 highly skilled professionals to design, implement, and manage technology systems that are not only effective and competitive but also scalable and value driven. Our comprehensive suite of services includes the creation of customized technology solutions tailored to specific business needs, in-depth IT assessments and strategic planning, meticulous IT device and infrastructure management, robust data backup and recovery solutions, seamless cloud and on-premise migrations, enterprise-grade security services, and round-the-clock, 24/7/365 quad-lingual end-user support. At Jolera, we believe in empowering organizations worldwide with innovative and reliable IT solutions, and we invite you to join us in this mission. Who You Are: Jolera is currently seeking a highly accomplished and experienced Senior Voice Communications Engineer to assume a pivotal role in the design, implementation, and ongoing maintenance of our intricate voice communication infrastructure. This role demands a seasoned professional capable of ensuring the delivery of seamless and reliable communication services across our expansive organization. The ideal candidate will possess a deep and demonstrable expertise in Microsoft Teams Voice, the complex integration of Session Border Controllers (SBCs) from leading vendors such as AudioCodes and Ribbon, and the comprehensive administration of Avaya VoIP systems. As a key member of our team, you will be instrumental in optimizing our voice infrastructure for peak performance, robust security, and unparalleled scalability. This position offers a unique opportunity to lead and innovate in a dynamic, global environment. What You'll Do: Design, implement, and manage advanced Microsoft Teams Voice solutions, ensuring resilient integration with AudioCodes and Ribbon SBCs, developing scalable voice architectures aligned with organizational needs; Administer and optimize Avaya VoIP systems through setup, configuration, maintenance, upgrades, and advanced troubleshooting, implementing disaster recovery plans; Expertly configure, manage, and troubleshoot AudioCodes and Ribbon SBCs for secure and efficient voice routing, enforcing security policies and optimizing performance; Collaborate with network engineers, IT support, and vendors to assess and implement voice requirements, provide technical leadership, and communicate complex concepts; Implement continuous performance monitoring, analyze metrics using advanced tools (Wireshark, VoIP monitoring software), and optimize system reliability Develop comprehensive documentation for voice systems, conduct training sessions for end-users and internal teams; Maintain awareness of industry trends, recommend and implement innovative solutions to enhance system performance, security, and scalability. Qualification: Bachelor’s degree in computer science, Information Technology, Telecommunications, or a related field. Minimum of 5 years of progressive experience in voice engineering, with a strong emphasis on Microsoft Teams Voice, Avaya VoIP systems, and SBC management. Expert-level knowledge of VoIP protocols and technologies (SIP, RTP, QoS). Extensive hands-on experience with Microsoft Teams Voice, Avaya VoIP systems, AudioCodes, and Ribbon SBCs. Proficiency in network infrastructure concepts and components related to voice services (routers, switches, firewalls). Proven experience with voice and network monitoring and diagnostic tools. Exceptional analytical and problem-solving skills. Outstanding communication and interpersonal skills. Demonstrated ability to work independently and collaboratively in a team environment. Strong organizational and project management skills. Preferred Hands-On Experience: Relevant industry certifications, such as Microsoft Certified: Teams Voice Engineer and Avaya Certified Implementation Specialist. Experience with cloud-based voice solutions and integrations. Proficiency in scripting languages, such as PowerShell. What We Offer Hybrid/ Remote work Competitive compensation & benefits package Company events, recognitions, and celebrations Career development and growth opportunities At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law.

Job description Responsibilities · Monitor the app's technical life-cycle during each phase of development. · Design, develop and maintain high quality, general reliable Java and Kotlin codes. · Maintain and update the design specifications and source code for new applications. · Collaborate with the technical team to improve application performance features. · Test the applications, identify the bugs and take measures to resolve them. · Write an efficient Unit Test with good code coverage to protect and prevent against faulty code. · Evaluate the existing applications and implement new technologies to maximize app’s efficiency. · Identify the variations of fragments and layouts of Android XML and create adaptive interfaces that work with various device form factors. · Determine the UI/UX requirements, mockups and APIs to develop high-performing Android apps. Requirements · Bachelor’s degree in Computer Science, Engineering or related field. · 5-8 years of development experience in Android App Development or Mobile App Developer. · Familiar with different versions of Android and Android SDK. · Ability to understand the requirements of business and translate them technically. · Familiar with outside data sources and APIs. · Strong knowledge of Google’s Android design principles and guidelines. · Working knowledge of emerging mobile technologies. · Excellent interpersonal skills. · Ability to work independently. · Excellent oral and written communication skills. · Outstanding presentation skills. · Good time management skills. · Experience with VoIP is preferable · Experience with mobile analytics · Expertise in Android mobile frameworks/accelerators

Join our team and help shape the future of connectivity indoors and outdoors. Together, let's push the boundaries of technology and advance sustainable networks worldwide. How You'll Help Us Connect the World: We are looking for a skilled Office 365 Analyst to manage, support, and optimize our Microsoft Office 365 ecosystem . The ideal candidate will have deep expertise in Microsoft 365 applications, security, collaboration tools, and administration , with strong troubleshooting and analytical skills. This role is being hired for the Andrew business unit.This role will be based out of Goa or Hyderabad. Key Responsibilities: Administer and support Microsoft 365 (M365) , including SharePoint,Teams, OneDrive, Exchange Online, Intune etc . Monitor, troubleshoot, and resolve M365 issues related to access, performance, and configurations. Implement and maintain security policies, compliance settings, and data governance within M365. Manage user accounts, licenses, and group policies through Microsoft Entra ID (Azure AD) and Microsoft 365 Admin Center . Support Teams voice and collaboration features , including telephony and meeting solutions. Optimize SharePoint Online for document management, workflows, and automation . Work with IT security to enhance M365 security features (Conditional Access, DLP, MFA, Defender, etc.). Develop and maintain Power Automate flows and integrations across M365 applications. Provide technical guidance and training to end-users and business teams. Stay updated on Microsoft 365 roadmap , recommending improvements and new features adoption. Required Qualifications & Skills: 5-8 years of experience in Microsoft 365 administration and support . Strong knowledge of SharePoint, OneDrive, Teams etc. Experience with Microsoft Entra ID (Azure AD), Conditional Access, and security policies . Proficiency in Power Automate, Power Apps, and scripting (PowerShell) . Understanding of M365 compliance, data retention, and governance best practices. Strong problem-solving skills and the ability to work independently or as part of a team. Excellent communication and documentation skills. Preferred Skills & Nice-to-Haves: Experience with Microsoft Defender for Office 365 and DLP policies . Knowledge of Teams Phone System and VoIP administration . Exposure to Microsoft Copilot, AI-driven automation , or Power BI . Understanding of hybrid Exchange and M365 migration strategies . Why Join Us? Work in a dynamic and collaborative IT environment. Gain experience with cutting-edge Microsoft 365 and AI-driven technologies . Opportunities for professional growth and Microsoft certifications . If you are passionate about optimizing and securing Microsoft 365 environments , we'd love to hear from you! Apply now. Why ANDREW? Explore exciting career opportunities at ANDREW, part of the Amphenol family. With a legacy of over 85 years in wireless innovation, we empower mobile operators and enterprises with cutting-edge solutions. ANDREW, an Amphenol company, is proud of our reputation as an excellent employer. Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. ANDREW offers the opportunity for career growth within a global organization. We believe that our company is unique in that every employee, regardless of his or her position, has the ability to positively impact the business. ANDREW is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin For additional company information please visit our website at https://www.andrew.com/

Description Position at LeadVenture India IT Specialist We are looking for an IT Specialist who will be responsible for the ongoing development and improvement of our technology infrastructure, internal enterprise systems, endpoints, and users. We are looking for a technology enthusiast and go-getter who can adapt to a complex, changing, and variably paced environment while demonstrating top-tier IT and infrastructure support principles to support operations across geographies. You will also be working alongside various software development teams to guarantee service availability and respond quickly to adverse events within our infrastructure that impact our customers. Here is more of what you’ll get to do: Monitor and respond to Tier 1 & Tier 2 tickets, including escalated tickets requiring advanced/time-sensitive troubleshooting. You will work the 5:30 pm IST – 2.30 am IST shift timings. Investigate and resolve routine hardware , software , and network issues Install and update client software in an enterprise environment Educate and train users on proper use of company supported systems and software Follow all standard operating procedures (SOP) through the effective use of Knowledge Management Work with Level 2 Tech to update knowledgebase d ocument ation Work with Level 2 Tech to c reate accounts and configure hardware as part of the on-boarding process Provision hardware following the current process Repair or replace client hardware as necessary Monitor internal assets to ensure accurate inventory records Support VoIP phone systems and infrastructure Support Office 365 and G oogle Workspace environments Perform network troubleshooting and issue resolution Willing to follow through with odd jobs and tasks as needed or asked, if not to perform personally, but to ensure the right person is found for continuation. You’ll thrive in this role if you have: Strong English spoken and written skills. Experience managing Microsoft Cloud Services: Azure, Office 365, Exchange, Intune, etc. Experience in Active Directory, O365 Admin and Google Workspace experience in an enterprise setting Understanding of networking fundamentals (TCP/IP, VPN, QoS, VoIP, routing) Certifications in ITIL, MCSA/E, CCNA, Network+, Security+, A+ Experience working with Windows Server 201 9 /20 22 and virtualization technologies (Hyper-V, VMware) Experience supporting, troubleshooting, and deploying Windows 10 & 11 operating systems. Possess a basic understanding of networking principles and concepts and have experience troubleshooting common problems. Experience supporting M ac OS Possess excellent documentation, attention to detail, time management, and prioritization skills. Bachelor’s degree in IT from a recognized university. Who we are: LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spik, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture. LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.

Collaboration (CUCM TAC ) : Role Brief:- VOIP/CUCM/COLLAB Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC

Designation: IT Support Engineer Salary : 23K to 25K Location : Kochi Qualification: Graduate Experince: above 3 Year We are seeking a skilled and customer-focused IT Support Engineer to join our IT department. In this role, you will provide technical support, troubleshoot hardware and software issues, and help ensure the smooth operation of our IT systems. The ideal candidate has a strong technical background, excellent problem-solving skills, and a passion for helping users resolve IT-related challenges. Key Responsibilities: Provide first- and second-line technical support to end users via phone, email, chat, or in person. Troubleshoot hardware, software, networking, and system issues across desktops, laptops, printers, mobile devices, and VoIP phones. Install, configure, and maintain operating systems, software applications, and IT infrastructure components. Required Skills and Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). 2+ years of experience in an IT support or helpdesk role. Job Type: Full-time Pay: ₹23,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Why NeuraFlash: At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash is the place for you. YOU'LL HAVE THE OPPORTUNITY TO: Facilitate business process reviews to identify customer requirements and processes Create visual diagrams illustrating customer business processes Create user stories based on customer requirements Configure Salesforce Service Cloud Voice and Amazon Connect solutions Develop technical requirements and specifications for customers and the technical delivery team Learn and drive best practice contact center design into each and every aspect of solution delivery Effectively manage aspects of projects and customer communications Deliver customer end user training and documentation Configure Salesforce Solutions using point-and-click tools available on the platform (e.g., Process Builder and Visual Flows) Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers Acquire new technical expertise and understanding of latest Salesforce features and major launches Understanding of Contact Center routing strategies in Salesforce and Amazon Connect REQUIRED QUALIFICATIONS: 1+ years project experience in a hands-on position 1+ years of experience with Salesforce in a development or configuration capacity Understanding of Customer Service and Contact Center Operations with experience solving Complex Use Cases Solid Understanding of Salesforce Platform and its architecture Experience building Custom Applications, Lightning Experience, Visual Flows, and Process Builders within Salesforce Understanding of Release Management, Application Lifecycle Management, Development Lifecycle, and Deployment Best Practices and Governance Client facing experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, and Enterprise Application Architecture PREFERRED SKILLS: Any Salesforce Certifications are a plus, preferably Salesforce Service Cloud, Experience Cloud, or Sales Cloud Detail-oriented and a strong team player with great communication skills Keep an open mind and must be flexible to change Nice to haves: Contact Center architecture knowledge Working knowledge of voip communication protocols like SIP, WebRTC Experience building contact centers based on Amazon Connect Contact Center solution Experience with Workforce Management solutions Experience working with outbound dialers, campaign management What's it like to be a part of NeuraFlash? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together. Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, anywhere within Alberta, British Columbia, or Ontario for our Canada-based employees, anywhere in India for our India-based employees, and anywhere within Colombia for our Colombia-based employees!

Job Title: VICIdial Support Specialist Location: Remote (Support for Australia & USA Time Zones) Employment Type: Full-Time Experience Required: 2+ years in VICIdial Support (end-to-end) Company: Clarity Networks Website: www.claritynetworks.com.au About Clarity Networks: Clarity Networks is a leading international VoIP wholesaler and Tier I carrier based in Australia. We specialize in delivering high-quality, scalable, and cost-effective voice communication solutions to clients across the globe. Our infrastructure supports mission-critical operations, and we are committed to providing exceptional support and service reliability. Job Summary: We are seeking a skilled VICIdial Support Specialist to join our growing technical team at Clarity Networks. The ideal candidate will have 2+ years of hands-on experience managing and supporting VICIdial systems end-to-end, including setup, maintenance, troubleshooting, and optimization. This role will support call center operations primarily across Australia and the USA . Key Responsibilities: Provide end-to-end support for VICIdial system, including installation, configuration, administration, and performance tuning. Monitor system performance and resolve issues related to dialer operations, agent connectivity, call drops, latency, etc. Set up new campaigns, lists, users, and dialer configurations as required. Integrate VICIdial with CRMs, telephony providers (SIP/VoIP), and third-party tools. Maintain system documentation and ensure regular backups and updates. Provide support and troubleshooting assistance to call center agents and team leads across AU & US shifts . Perform system audits and proactively identify areas for improvement or optimization. Work with internal IT/telecom teams to ensure dialer uptime and effectiveness. Participate in after-hours maintenance or emergency support as needed. Required Skills & Experience: 2+ years of direct, hands-on experience with VICIdial (setup, management, and troubleshooting). Strong knowledge of Linux/Unix environments , Asterisk, SIP, and VoIP technologies. Experience with MySQL, Apache, and networking concepts . Familiarity with campaign setup, DID routing, dial plan management, call recordings, and reporting in VICIdial. Ability to work flexible hours to cover support for Australian and US time zones . Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Preferred Qualifications: Experience working in a BPO or outbound sales environment . Familiarity with CRM integrations (Zoho, Salesforce, HubSpot, etc.). Knowledge of security best practices related to dialer systems. Ability to train and support non-technical users. Work Schedule: Flexible/Rotational Shifts Must be available for AU and US business hours as per support demand. Compensation: Competitive salary based on experience + performance-based incentives. Clarity Networks | Wholesale Solutions for ISP’s, RSPs, UCaaS, & CPaaS Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Shift: Rotational shift Work Days: Monday to Friday Weekend availability Experience: Vici Dialer : 2 years (Required) Work Location: In person

Key Responsibilities Design and Development: Design and prototype user interfaces using tools like Figma, Adobe XD, or Sketch. Translate UI/UX designs into clean, reusable React components using modern frameworks and libraries (e.g., Material-UI, Chakra UI) Develop responsive, cross-device compatible front-end applications using React JS and Node JS Integration and Collaboration: Collaborate with product managers, designers, and backend teams to deliver seamless user experiences. Integrate front-end applications with backend APIs and services Work closely with stakeholders to ensure technical feasibility of UI/UX designs Quality Assurance: Write clean, efficient, and well-documented code following best practices and coding standards Develop and maintain unit, integration, and end-to-end tests. Identify and resolve performance bottlenecks and system issues Optional (VoIP Integration): Assist in integrating and configuring FreeSWITCH or Asterisk for VoIP and telephony features within web applications (if applicable) Support development of call routing, IVR, call recording, or other telephony components (optional, based on project needs) Required Skills and Qualifications Mandatory: 3+ years of professional experience in UI/UX design and frontend development. Proficiency in React JS and Node JS for building scalable and maintainable web applications. Strong knowledge of HTML5, CSS3, JavaScript (ES6+), and modern frontend frameworks Experience with design tools such as Figma, Adobe XD, or Sketch Familiarity with responsive design, accessibility standards, and cross-browser compatibility Ability to translate design requirements into functional interfaces Optional: Experience with FreeSWITCH or Asterisk for VoIP and telephony integration (highly desirable but not mandatory). Understanding of SIP, WebRTC, or related protocols (for projects involving telephony features Experience with databases (MySQL, PostgreSQL) and API integration (if involved in VoIP features)

💼 Hiring: IT Support Engineer (1+ Years Experience) 📍 Location: Bandra West, Mumbai 🕒 Shift Timings: 9:00 AM – 6:00 PM or 11:00 AM – 8:00 PM (as per requirement) 💰 Salary: Up to ₹22,000/month 🚗 Travel: Required across 4 studio locations as needed About the Role: We're looking for an experienced and hands-on IT Support Engineer to join our growing team. If you're someone who enjoys solving tech problems, providing end-user support, and keeping systems running smoothly, we’d love to hear from you! What You’ll Do: 🔹 Provide Level 1 & 2 support for desktops, laptops, printers, and peripherals 🔹 Troubleshoot Windows OS, VPN, network, email & software issues 🔹 Manage AD accounts, access control, and password resets 🔹 Handle ticketing systems and resolve issues within SLA timelines 🔹 Support VoIP and telephony systems (especially for BPO setups) 🔹 Travel to different studio locations as required 🔹 Document troubleshooting steps and maintain knowledge base 🔹 Ensure compliance with IT security and data protection guidelines What We’re Looking For: ✅ Minimum 1 year of IT support experience ✅ Hands-on with hardware troubleshooting, system assembling, diagnostics ✅ Windows & application installation knowledge ✅ Experience handling 50–60 users ✅ Remote support experience is a plus ✅ Average communication skills in English 📩 Interested? Share your resumes on saloni@digifocal.in

Job details Employment Type: Full-Time Location: Pune, Maharashtra, India Job Category: Information Systems Job Number: WD30244340 Job Description Job Title-Engineer - Field IT Support Location- Pune Job description What you will do Field IT Engineers provide a variety of information technology support services including, but not limited to, connectivity, hardware/software support, and overall Field IT incident & service request resolution. The role also provides support & delivery of Enterprise and Business Unit projects and initiatives. Core Responsibilities Conduct hardware installation and provide ongoing support (e.g., PCs, tablets, mobility devices, printers, specialized devices). Provide software support and local infrastructure service support (e.g., server, network and VOIP). Assist in identifying and capturing Enterprise and BU project demand (e.g., planned & unplanned). Provide virtual Tech Hut services in region. Execute PC lifecycle management and perform asset management tasks as required by Corporate IT. Provide onsite Smart Hands (e.g., support and liaison with 3rd party & internal Johnson Controls Support teams). Support Identity and Access Management requests (e.g., provisioning, de-provisioning, access validation, authentication, network share, and troubleshooting). Support local IT security compliance (e.g., comms room set-up, maintenance, and access) as needed. Assist compliance teams with audit tasks. Provide satellite office support and travel for field visits, if needed. Support vendor management - working with accounts payable teams to ensure invoices are approved and paid in a timely manner. Support IT procurement as needed. Serve as IT escalation point in region for internal customers with issues related to IT systems, software, and hardware, in cases where Service Desk cannot resolve the problem. Manage relationship with Corporate IT. Deliver Field IT Services in accordance with SLT’s using Johnson Controls Service Management toolset. Communicate and provide updates to customers. What we're looking for: Required Minimum of 3 years’ experience in a Corporate IT environment. Associate's degree or equivalent experience in an IT Support role. Preferred Previous Corporate IT Support Experience.

Job Description OculusIT Network Administrator Key Responsibilities Requires use/knowledge of CISCO / Fortinet (Routers, Switches, wireless products, load balancers), Bind DNS/DHCP services, Cable Testing equipment. Skilled in the design, analysis, optimization, and operation of LAN/WAN and Wireless Services. Skilled in the design, analysis, optimization, and operation of Network Security services. Skilled in interpersonal relationships, teaching, planning, and communication. Skilled in packet capturing and interpretation. Excellent analytical, troubleshooting, communications, and public relations skills. Skilled in using SNMP for Network Management. Skilled in using NetFlow for Baseline and troubleshooting communications. Follows procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain systems, IOS, network and port configuration, firewalls, load balancers, and peripherals etc. Skilled knowledge of IPV4/IPV6 IGP and EGP routing. Consolidate Network services, reduce operating costs, expand service offerings. Support consistently solving problems, identifying/implementing ways to prevent problems, future planning/proofing the technologies. Mentor Level II/III team members. Ability to guide future decisions to ensure Network services continue to meet the needs of Customers. Maintain Disaster Recovery documentation / setup. This position requires on-call and after hours support for maintenance and Service Down scenarios. Hands-on experience in some of or all following areas: VSS, Data Center Technologies, HSRP, QoS, VoIP (Cisco/Avaya), DMVPN, SSL VPN/IPsec VPN, Wireless technologies, F5 load balancers, WAAS Good experience on Site-2-Site VPN, Remote VPN, Data Protection, URL filtering, NAT, QOS, IPSEC Experience on monitoring tools setup e.g. PRTG, Zabbix Maintain existing / new installation of IP based CCTV cameras. Other duties as assigned Required Experience : 8 - 10 years of I.T. infrastructure or operations experience. Desired Qualification Bachelor's degree. Position requires a current Cisco Certified Network Professional (CCNP) registration. (ref:hirist.tech)

Location : Gurugram Workmode : WFO Notice Period : Immediate up to 45 days We are hiring a Network Engineer to support, maintain, and enhance our enterprise network infrastructure. You will be responsible for implementing network solutions, troubleshooting issues, ensuring security, and working closely with ICT teams globally to maintain high availability and performance of network services. Key Skills & Technologies Strong knowledge of IP networking, TCP/UDP, OSI model Hands-on experience with : Cisco routers, switches, ASA firewalls OSPF and BGP routing protocols VPN and MPLS networks Network security (802.1x, Cisco ISE, Palo Alto NGFW) Wireless technologies (Wi-Fi, RF, mesh networks, surveys, spectrum analyzers) Experience with VoIP and cloud-based network services (AWS or Azure or GCP) Understanding of hierarchical network design and industry cabling standards Use of network monitoring and incident management tools Qualifications & Experience Bachelors degree in Information Technology or related field Advanced Cisco certifications (e.g., CCNP, CCIE, CCNP, CCIE, CCDP, CCENT.) 45 years of enterprise network engineering experience Experience in high-availability networks, DR setups, and global ICT environments Key Responsibilities Troubleshoot and maintain enterprise networks (MPLS, VPN, wireless mesh) Monitor network performance, resolve incidents, and support 24/7 operations Implement network security policies and standards Document processes and maintain up-to-date network diagrams Collaborate with ICT teams and external service providers Support cloud-based application connectivity and network integration Provide L2/L3 network support and assist in disaster recovery and high availability setups (ref:hirist.tech)

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cross Technology Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The Cross Technology Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures. What You'll Be Doing Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provide sfirst line remote and onsite technical support to clients. Provides first line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communicate skills, both verbal and written Ability to plan activities and projects well in advance, and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc. Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc. Collaboration certifications such as - Valid CCNA Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; and Webex Calling certification advantageous. Required Experience: Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony. Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Collaboration technologies. Entry level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.). Entry level understanding of Network routing and switching. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

RED Global are working with a large customer based in India. Our customer is a large Business Enterprise providing core professional services. Project Details: Role: CCaaS Implementation Consultant Start date - ASAP Duration - 12 months initial contract + possible extension. Job Location: PAN India Capacity: 5 Days/Week Mode: Remote Language - Fluent English. Technical Requirements: Experience implementing voice and non-voice contact center platforms such as Genesys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, etc. Solid understanding of voice protocols (TCP/IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing). Familiarity with CTI systems or voice recording solutions. Experience with VOIP, dialers, ACD, IVR, SBC. Knowledge of video conferencing, instant messaging, voicemail, DID, carriers, and SIP/VOIP technologies. Understanding of UCaaS and CPaaS platforms, cloud contact centers, integrations (e.g., MS Teams), and tools like Wireshark. Experience with CRM systems such as Salesforce Service Cloud, knowledge base systems, and customer portals. Background in telecom and call center integration, including SIP protocol and RTP packet handling. Proficiency in Groovy and JavaScript.

About us Exotel is one of Asia's largest customer communication platforms We are on a mission to move enterprise customer communication to the cloud In 2020, we powered over 4 billion calls and connected over 320 million people We work with some of the most innovative companies such as Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, GoJek, etc We also power customer communication for some of the top banks in the country Join us on this journey to make a difference in how companies look at customer communication Read our growth story here, Tech @ Exotel Exotel engineering solves some really cool infrastructure level problems with the goal of ensuring no one misses a call or an SMS, Our focus is on building a very fault-tolerant, loosely coupled, scalable and real-time distributed system We are generally agnostic of language, technology or tools Currently, our tech stack is built on Golang, NodeDot js, Ruby, Java and PHP We use Aerospike, MySQL as data stores, ElasticSearch for search and Beanstalkd for queuing We emphasize a lot on clean abstractions of code, loosely coupled services and good coding practices We are very strong believers in "you built it, you own it!" And running a distributed system is very different from just building one! We are crazy about the high availability What you will do Lead projects related to Exotel's telephony and VoIP stack Responsible for driving projects throughout its lifecycle, Work with a team of engineers to explore, design, develop, test, deploy, and operationalize a product's features & improvements, Build fault-tolerant, scalable and real-time distributed voip system Effectively work in a collaborative and agile team environment Support team with timely analysis and debugging of operational issues, Be on rotational on-call roster to handle operational issues Emphasis on automation and scripting, Mentor junior engineers in the team, What we look for Must Haves Bachelors or Masters degree in Computer Science or Communications Engineering Solid knowledge on VoIP domain technologies including SIP, SDP, RTP, RTCP, Solid knowledge on IP networking concepts and L2/L3 routing including Subnets, VLAN, NAT Traversal (ICE/STUN), Experience leading project team to deliver critical software solutions 3+ years experience in high-availability, scalable and fault tolerant voip infrastructure, 3+ years experience in working with server-side voip infrastructure components like Asterisk/Freeswitch, Kamailio/Opensips including understanding of stack internals 3+ years experience in working with a major cloud platform like AWS (preferred), GCP, Azure, 2+ years experience in design and development of REST-based microservices, 2+ Experience with WebRTC Experience in programming with one of Golang (preferred), Ruby, C/C++ Experience in scripting with shell, python Experience with datastores such as MySQL, Postgres Experience with DevOps tools like Ansible, Jenkins, Terraform, kubernetes, Git Good understanding of data structures, multi-threading and concurrency concepts, Proficiency in working in Linux environment Experience working in Agile SDLC process Strong analytical, problem solving and troubleshooting skills Excellent written and verbal communication skills Team-player, flexible and able to work in a fast-paced environment A "devops" mindset You own what you will develop, Good to Haves Experience with custom development on Asterisk / Freeswitch / Kamailio / Opensips is a plus Experience with SIP or any other SIP testing tools Experience with ISDN, WebRTC technologies Experience with elasticsearch queries and visualization tools like grafana, kibana Experience with monitoring frameworks like Nagios, Prometheus Experience with developing Android, iOS based voip clients Experience with Java, Javascript languages

Java Developer by Advantal Technologies | May 21, 2025 | Jobs | 0 comments Java Developer Experience: 1-3 yrs Location: Gurugram Immediate Joiner or 15 Days Job Overview: We are seeking a highly skilled Java Developer to join our dynamic development team. The ideal candidate will have strong experience in Java programming, designing, developing, and maintaining scalable and efficient applications. This is an excellent opportunity for someone passionate about coding and eager to work in a fast-paced environment. Key Responsibilities: Design, develop, and maintain Java-based applications and software solutions. Write clean, maintainable, and efficient code following best practices and coding standards. Participate in all phases of the software development lifecycle, including requirement gathering, analysis, design, coding, testing, and deployment. Collaborate with cross-functional teams, including business analysts, designers, and QA engineers, to build robust applications. Perform unit testing, integration testing, and debugging to ensure high-quality software. Participate in code reviews and provide constructive feedback to peers. Troubleshoot, optimize, and refactor existing code to enhance application performance. Ensure security, performance, and scalability best practices are followed in all aspects of development. Work with databases (SQL/NoSQL) and implement data storage solutions. Stay up to date with industry trends, technologies, and best practices to continuously improve development processes. Provide support for production issues and contribute to root cause analysis and resolution. Key Requirements: Proven experience in Java development (minimum 1-3 years of professional experience). Strong knowledge of Java 8+, including features like Streams, Lambda expressions, and other core Java APIs. Proficiency in object-oriented design and development principles. Experience with Spring Framework (Spring Boot, Spring MVC, etc.) and other Java-based frameworks. Solid understanding of relational databases (e.g., MySQL, PostgreSQL, Oracle) and NoSQL databases (e.g., MongoDB, Cassandra). Familiarity with RESTful APIs and Web Services. Experience with version control systems (e.g., Git, SVN). Understanding of CI/CD pipelines, build tools (e.g., Maven, Gradle), and testing frameworks (e.g., JUnit, Mockito). Good knowledge of multithreading, concurrency, and performance optimization in Java. Strong debugging and troubleshooting skills. Experience with SIP trunking and VoIP technologies, including integration and maintenance. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) is a plus. Experience with containerization (e.g., Docker, Kubernetes) is a plus. Familiarity with Agile/Scrum methodologies. Preferred Qualifications: Experience with front-end technologies (e.g., HTML, CSS, JavaScript, React, or Angular) is a plus. Experience with microservices architecture is a plus. Knowledge of DevOps practices and tools. Familiarity with Apache Kafka or other message brokers is a plus. Travelling to the Client Site may be required. Education & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Department Technical Roles About Us At startelelogic, we are dedicated to innovation in AI-driven technology and digital transformation. Our goal is to create impactful content that connects businesses with their audience, enhancing their digital presence and engagement. Description We re looking for a FreeSWITCH Developer with 3 5 years of experience in VoIP, SIP, and Telephony Systems. The ideal candidate will be responsible for building and maintaining high-performance telephony solutions using FreeSWITCH, integrating with telecom APIs, and working closely with cross-functional teams to deliver scalable communication platforms. Responsibilities Develop and maintain FreeSWITCH-based voice applications tailored to business and client requirements. Configure SIP trunks, dial plans, and call routing logic for optimal call quality and performance. Integrate FreeSWITCH with third-party APIs (e.g., CRM, billing, analytics) and databases. Troubleshoot and resolve VoIP issues including call quality, latency, jitter, and packet loss. Collaborate with DevOps and Networking teams to ensure infrastructure reliability and scalability. Monitor system health and optimize server performance for high availability and low-latency communication. Stay updated on VoIP and telecommunication trends, and contribute to architectural improvements. Requirements and Skills Proven experience in developing and deploying FreeSWITCH solutions (3 5 years). Strong knowledge of VoIP protocols like SIP, RTP, WebRTC. Experience with Linux environments and scripting (Bash/Python). Familiarity with telephony APIs, media gateways, and SIP trunk providers. Hands-on experience with MySQL/PostgreSQL, Redis, or similar databases. Strong problem-solving skills, with a focus on debugging and optimization. Excellent communication and documentation skills. Experience with Asterisk, Kamailio, or OpenSIPS is a plus. Our Vision We strive to create compelling and valuable content that educates, informs, and engages our audience. Our content marketing approach is designed to drive business growth while building a strong digital presence. Lets help you reach your northstar About Us Insights Services Digital Business & Technology Mobile App Development Cloud Telephony Cloud Services Platforms Success Stories Industries

Making a Worldwide Impact: Empowering Success Across 40+ Countries with 200+ Clients and 300+ Successful Projects Talented IT Professionals FAQ s What services does Square Infosoft offer? Square Infosoft provides a variety of services like Mobile App Development, Web Development, UI/UX Design, Flutter Development, Node.Js Development, React Development, Native App Development (Android and iOS), Cross-platform Development, and Hybrid App Development and more review our Services page( https: / / www.squareinfosoft.com / services / ). Why should I choose Square Infosoft for my mobile app development needs? At Square Infosoft, we stand out as your premier choice for Mobile App Development due to several key factors. With a highly skilled team comprising App developers, we bring a wealth of expertise and experience to every project. Our commitment to excellence is reflected in our strong reputation for delivering quality work across various industry verticals. Whether you need a simple app or a complex solution, we have the capabilities and resources to cater to your requirements. With our proven track record of successful projects and dedication to client satisfaction, choosing Square Infosoft ensures that your Mobile App Development needs are met with precision and professionalism. How do you ensure the success of mobile app projects? At Square Infosoft, we ensure every mobile app project is successful by: Conducting thorough planning and analysis to define clear project goals. Leveraging strategic development approaches and the latest technologies. Prioritizing intuitive user-centric design for enhanced engagement. Following agile methodologies for flexibility and rapid iteration. mplementing rigorous quality assurance processes to ensure reliability. Maintaining transparent communication and providing regular updates. Offering comprehensive post-launch support and maintenance services. How can requirement analysis benefit stakeholders and project teams? Requirement analysis is a crucial phase in any project that brings numerous benefits to both stakeholders and project teams: Understanding: Clarifying project objectives, scope, and deliverables. Alignment: Ensuring everyone is on the same page early on. Risk Reduction: Identifying and addressing potential risks upfront. Resource Efficiency: Optimizing project timelines, budgets, and resources. Communication: Fostering effective collaboration and clarity. Quality Improvement: Setting the foundation for high-quality solutions. Customer Satisfaction: Ensuring final deliverables meet stakeholder needs. Can you help with the landing page website for my mobile app product? Yes, absolutely! We can help to build the landing page for a mobile app product. We specialize in creating highly effective and engaging landing pages specifically tailored for mobile app products. Let s work together to showcase the unique features and benefits of your mobile app. Can you help with Mobile app design? Absolutely! We provide Mobile app UX design as an added service to ensure that your app not only looks great but also provides a seamless and enjoyable experience for your users. Can you provide maintenance support after development? Of course! We understand the importance of ongoing support for your mobile app beyond its initial development. That s why We offer six months of free maintenance support, allowing you to have peace of mind knowing that any issues will be promptly addressed to keep your app running smoothly. Welcome to Square Infosoft, where technology meets creativity to transform your business with cutting-edge Software solutions. As a software development company , we specialize in Mobile App Development, Website Development, Backend Development, and UI/UX Design, delivering scalable, high-performance applications tailored to your needs. Transform Your Business with Cutting-Edge Software Solutions from a Best Mobile App Development Company Square Infosoft offers a comprehensive range of Mobile App Development services, including iOS App Development and Android App Development, We also develop the Cross-Platform Mobile App Development with Flutter technology, and state-of-the-art UI/UX Design. Our expert team of mobile app developers, website developers and UI/UX designers is committed to delivering top-notch results, ensuring seamless functionality and an exceptional user experience across all devices. Global Reach and Expertise: A Top Mobile App Development Company Delivering Innovative Solutions Worldwide Our team of top mobile app developers, website developers, backend developers, and UI/UX designers has successfully completed projects for clients in the United States, United Kingdom, Germany, India, Australia, Israel, Netherlands, Canada, Hong Kong, Saudi Arabia, Denmark, Jamaica, Luxembourg, Italy, Romania, Kenya, Singapore, Indonesia, Jordan, Spain, Trinidad and Tobago, France, and beyond. This global footprint showcases our commitment to delivering innovative solutions worldwide, adapted to diverse markets and cultures. Offered by Our Company Mobile App Development iOS App Development : Leveraging the latest technologies like iOS SDK, Xcode, Swift, SwiftUI, and Objective-C to create robust and scalable iOS applications. Our skilled iOS App Developers ensure a seamless user experience by utilizing the best practices in mobile app development. 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We use cutting-edge technologies such as , HTML, CSS, and JavaScript to deliver websites that engage and convert users. Our have expertise in both frontend and backend technologies like , ensuring a comprehensive approach to web development. Hire us for your Website Development Project Responsive Web Design: Our responsive designs provide a seamless user experience on all devices, from desktops to smartphones, ensuring your site looks great and functions perfectly everywhere. E-Commerce Website Development : We create high-performing e-commerce websites using platforms like Shopify and Magento, delivering secure, user-friendly shopping experiences that drive sales. SEO-Optimized Web Development: Our SEO-friendly websites are built with best practices to enhance your search engine rankings, including fast loading speeds, mobile optimization, and keyword-rich content. 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We stay updated with the latest industry trends to ensure that our clients receive the best possible service. Best Technological Expertise for Your Our technical proficiency spans a wide range of technologies and tools: iOS Development : Swift, SwiftUI, Objective-C, Xcode. Our iOS App Developers are adept at using these tools to create high-quality applications. Android Development : Kotlin, Java, Android Studio. Our Android App Developers deliver applications that meet the highest industry standards. Cross-Platform Development : Flutter, Dart. As a leading Flutter App Developer, we provide solutions that work seamlessly across multiple platforms. Backend Technologies : Node.js , MongoDB, MySQL, PHP. Our MERN Stack Developers specialize in creating robust backend systems. Frontend Technologies : React.js , HTML, CSS, JavaScript. Our Fullstack Developers have expertise in both frontend and backend technologies. Real-Time Databases : Firebase Cloud Firestore, Firebase Realtime Database. Our mobile app developers leverage these tools to create dynamic and interactive applications. Third-Party Integrations : Facebook SDK, Google APIs, YouTube API, Spotify SDK. Our developers have extensive experience in integrating third-party services to enhance application functionality. Hire the Best Software Development Company for Quality Assurance and Testing Services At Square Infosoft company, quality is at the core of everything we do. Our rigorous QA processes include Unit Testing and Regression Testing to ensure the reliability and performance of our software solutions. We offer seamless integration with Firebase, Social Sign-ins, Deep Linking, Wallet Integration, Payment Gateways (Stripe, PayPal, Razorpay, PayU, Paytm, Plaid), Push Notifications (Firebase Cloud Messaging, Apple Push Notification Service), and User Authentication. Why Choose Square Infosoft? Experienced Mobile App Developers: Our team of top mobile app developers brings a wealth of experience and expertise to your project, ensuring exceptional results. Global Presence: With successful projects in over 40 countries, we have the expertise to deliver solutions that meet the unique needs of global markets. Cutting-Edge Technology: We stay at the forefront of technology trends to provide innovative solutions that give you a competitive edge. Client-Centric Approach: We work closely with you to understand your business goals and tailor our solutions to meet your specific needs. Proven Track Record: Our portfolio showcases a wide range of successful projects across various industries and use cases. Showcase of Our Recent Mobile Applications and Website Development Projects An engaging audio streaming app offering diverse content for users, catering to the best entertainment and media industries. A user-friendly train ticket booking app with a streamlined interface, designed and developed for the travel industry. An interactive live streaming app designed for iOS users, tailored for the ticket booking app travel guide app with location-based features for Android and iOS users, serving the tourism and travel industry. Photospot : A cross-platform photo-sharing app built with Flutter for a smooth user experience, developed for the social networking and photography industry. A geo-location app using Flutter for engaging location-based experiences, perfect for the travel and adventure industry. A user-friendly fasting tracker app designed to support health goals, aimed at the health and wellness A wellness app for Android and iOS, focusing on mental and emotional health, created for the healthcare and wellness My True Value : A personal value assessment app offering insights for growth and self-improvement, targeted at the personal development industry. An iOS app for accurate EKG monitoring and health tracking, essential for the medical and healthcare industry. A learning management system built with Flutter for flexible education solutions, catering to the e-learning and education using Flutter to provide engaging learning experiences on iOS, designed for the education and e-learning industry. A sports app offering dynamic content and features for iOS sports fans, tailored for the sports and entertainment industry. Our Team of best mobile app developers, website developers, backend developers and UI/UX designers played a crucial role in the success of these projects, bringing their expertise and creativity to each app, ensuring they meet the highest standards of quality and functionality. our dynamic team of top software engineers Are you ready to take your career to new heights? Square Infosoft is a globally renowned leader in mobile app development, website development, backend development, UI/UX design, and more. As part of our dynamic team, you ll have the opportunity to work on cutting-edge projects that span continents and industries, showcasing your skills and expertise on a global stage. Check out our current job openings and take the next step towards an exciting career with Square Infosoft. We are always looking for talented engineers, developers and designers to join our team. Ready to transform your ideas into reality? Contact us today to discuss your project needs and take the first step toward achieving your goals. Our team is here to assist you with any questions or inquiries you may have about our services or projects. contact@squareinfosoft.com Book a Free Call Thank you for reaching out! Your vision is now in motion - expect something exciting from us soon!

Experience:- 3+ Years. Location:- Manyata Tech Park, Bengaluru. Skills:- VOIP, Unified Communication. Candidate should be available for F2F discussion for Final Round. About the Role: We are seeking a Technical Support Engineer (Tier 2/3) with experience in Unified Communications (UC), SIP, VoIP, and Contact Center solutions . The ideal candidate will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing expert-level support to enterprise customers and partners. Key Responsibilities: Escalation Handling: Provide Tier 2/3 support for UC and Contact Center solutions, assisting Tier 2 engineers with advanced troubleshooting. Technical Troubleshooting: Diagnose and resolve complex issues related to SIP, RTP, VoIP, UC applications, and call routing . Packet Analysis & Debugging: Utilize tools like Wireshark, SIP tracing, and logs analysis to identify and resolve technical problems. Lab Replication: Reproduce customer issues in a test environment to validate solutions and escalate to R&D if necessary. Customer Interaction: Engage partners on escalated cases, providing clear technical resolutions. Documentation & Knowledge Sharing: Contribute to internal knowledge bases, write technical articles, and mentor junior engineers. Collaboration: Work closely with cross-functional teams, including development, product management, and global support teams, to drive issue resolution. Process Adherence Maintaining KPIs and desired SLA’s Shift – Open for 24x7 shift work .

About the Role: This is an experienced and highly technical position that provides trouble analysis and resolution to iBASIS global customers and network as part of the operation of a 24x7x365 Network Operations Center (NOC) in Hyderabad, India. The successful NOC Shift Lead will lead a team of front-line technical staff who monitor and troubleshoot issues within iBASIS global VOIP and Mobile networks and associated services. Responsibilities: Provide technical, operational and management guidance for a team of network controllers and front-line technical staff. Actions include recruiting, hiring, managing, scheduling, mentoring and training a diverse technical staff of NOC engineers. Additional responsibilities include: Leading staff responsible for acting on customer trouble reports, generating trouble tickets and performing follow-ups with customers, by tracking activity and productivity through KPI report monitoring Overseeing 24x7x365 NOC Floor Operations schedule and troubleshoot the network alarms using industry standard monitoring tools Managing the day-to-day NOC Floor Operations and ensuring proper shift handover is happening within the rotational shifts Responding to customer inquiries and issues by recording details of events in the Remedy ticketing system, keeping the customer up-to-date on problem resolution Ensuring all Faults / Abnormal Behavior in the networks are tracked through Trouble Ticket / Fault Ticket, assigned to the Right Person at Right Time and resolved within SLA / OLA Providing leadership and management across 3 shifts of coverage, where employees will: Monitor network performance and its component systems Lead efforts to reconfigure and restore network equipment Review network problems through real time monitoring; initiate repair work and reconfigurations Communicating technical concepts and define projects and maintenance efforts in written as well as verbal presentation formats; coordinate large number of activities and assignments. Creating tickets using Remedy for the symptoms and affected network elements per defined procedures Organizing, documenting troubleshooting processes into standard operating procedures and be a point of contact for escalations Working closely with customers, vendors and peers to gather information, report progress and close tickets per defined procedures Opening up Bridges during any Calamity / Critical Issues in the network and sending Incidence Communication to all relevant stakeholders Ensuring all Tickets are closed with proper and realistic closure code within agreed timeline Responsible for flashing timely Incidence Update Message / Mail to all relevant stakeholders Assigning each new NOC Engineer a mentor to ensure they receive guidance and training on a personal level Coordinating contingency plan implementation activities for the NOC Ensuring all on-duty NOC Engineers on properly trained and equipped to perform their roles Monitoring the MTTR trend and owning actions to reduce it Youll Bring: Educational Background: Ideal candidate holds a BE / B. Technology degree in CSE / ECE / EE / IT with equivalent Telecom Industry work experience; MSc/MA is a plus CCNA / CCNP Certifications and other related certifications are plus Experience and Industry Background: iBASIS India Pvt Ltd, 6th Floor, The Prestige Phoenix, Uma Nagar, Begumpet, Hyderabad, 500016 8+ years of experience in a Network Operations Center (NOC), Call Center (CC), Support Center (SC), ISP and Networking Company Preferred work experience in Telecom Industry ( Core / STP / NGN) /Telephony/VoIP Network Operations is desired Proven ability for learning technology by means of industry recognized certifications like Cisco CCNA, CVOICE (VoIP) certifications or related discipline strongly preferred Thorough Understanding of IP and PSTN network concepts and components such as T1, DS3, IP addresses, routers, switches, LAN and WAN and 2G, 3G, 4G and 5G cellular networks Must possess ability to troubleshoot problems by following procedures, work under pressure and respond quickly in a crisis-centered, business-critical environment; the ideal candidate should enjoy working on a problem and seeing it to resolution Experience working with and understanding using web based applications and tools Understanding of network access and troubleshooting tools such as Telnet, FTP, Ping and trace route Knowledge of SS7 / SIGTRAN and VOIP (SIP and H323) call control protocol, IP routing protocols (OSPF, BGP) desired Knowledge Cisco Gateways, Gatekeepers, Routers, switches and other VoIP products like Ribbon SBCs Working experience with Windows and Unix working experience and understanding file system and structure desired and Remedy ticketing system is desired ITIL V4 Foundation certification will be a plus Soft Skills / Competencies: Excellent verbal and written English communication skills are a must Good people, customer and vendor management skills, and one who embraces a collaborative approach to solving problems Extremely focused and attentive to details when under pressure Ability to approach problem solving both analytically and intuitively Ability to build good relationship with team members and be an excellent team player Must be mature in working approach and be able enforce process discipline when and where appropriate Must have experience working with a variety of MIS applications including MS Excel / MS Word / MS Outlook and MS Teams, and related productivity tools Must have recent experience in managing NOC Floor Operations for a 24x7x365 Shift Operation Must be flexible to work in any working hour as needed and is comfortable with a 24x7x365 Environment When required, must be flexible to rotate between different shifts and be willing to work additional shifts, sometimes on very short notice

L3 Support is Mandatory. Location – Chennai /Bangalore Timing – 24*7 JD Cisco Voice - SA Level Bachelor’s Degree or Higher in Computer Science, Information Technology or related discipline and 10+ years of experience 12+ years of IT experience, 8+ years Cisco Telephony and VoIP experience, Video Conferencing and Contact Center experience Experience in Administration and maintenance of complex enterprise communications architecture that delivers integrated voice, video, and web services. High degree of proficiency with Cisco Unified Communication Manager is required, supporting, troubleshooting and design/deploying Hands on experience in supporting Microsoft Teams Telephony, Video and Chat Experience in the following: Cisco Unified Call Manager, Cisco UCCX, VOIP Telephony; Cisco Communication Products Experience with Cisco Telepresence products including Cisco Telepresence Management Suite, Multipoint Control Units, Video Communications Servers, ISDN Gateways, SIP Gateways, Telepresence Content Servers, and Cisco endpoints. UCCX design, administration and maintenance Cisco VOIP telephony and collaboration services On-Prem and Cloud Expert skill and experience with Cisco Voice Gateways and SBC’s Experience and core knowledge in supporting voice protocols i.e. SIP, H.323 and MGCP Proficient level Cisco certifications is mandatory Maintaining, configuring and sustaining the Cisco VoIP network Experience with L1/L2 knowledge in Data Networking is an advantage. Show more Show less

Job Title: IT Executive – US Shift (VICIdial Support) Location: 2021, Doon Xpress Business Park. Dehradun. Shift Timing: 6:30 PM – 3:30 AM IST (US Time Zone) Experience Required: 1–3 years Employment Type: Full-Time Salary - not a constraint for the right candidate. Role Overview: We are looking for a proactive and technically sound IT Executive to support our operations during US business hours. The ideal candidate must have hands-on experience with VICIdial , along with a solid foundation in IT support, networking, and basic server-level troubleshooting. Key Responsibilities: Provide end-to-end IT support for US shift operations Administer, monitor, and troubleshoot VICIdial dialer and associated telephony systems Handle agent login issues, campaign setup support, and real-time call flow monitoring Manage system updates, patching, and basic Linux-based dialer maintenance Troubleshoot network issues (LAN/WAN, VoIP, bandwidth monitoring) Respond to support tickets and resolve user issues in a timely manner Coordinate with telecom vendors and internal teams to ensure 99% uptime Maintain logs and submit daily IT shift reports Requirements: Working experience with VICIdial (preferred) Knowledge of VoIP protocols (SIP, RTP), softphones, and telephony integrations Familiarity with Linux command-line operations Experience in system/network troubleshooting Strong communication skills and problem-solving attitude Ability to work independently during night shifts Preferred Qualifications: Certifications in Networking (CCNA), Linux, or VoIP are a plus Prior experience in a call center/BPO environment Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Fixed shift Night shift Application Question(s): Do you have at least 1 year of experience in IT support or system administration? Have you previously worked in a BPO or call center environment? How familiar are you with troubleshooting hardware, software, and networking issues? Are you available to join immediately or within 15 days? Work Location: In person Application Deadline: 22/06/2025

We are looking for a seasoned IT Senior Technical Support Engineer-1 with 5 to 8 years of experience in enterprise IT support, HelpDesk and infrastructure operations. This role requires advanced technical knowledge across device and identity management and IT service management using ServiceNow. The ideal candidate will also bring hands-on experience with cloud platforms and enterprise security solutions such as Zscaler, Okta, and SailPoint. Required Skills & Experience: 8+ years of experience in IT support, systems administration, or infrastructure engineering Expertise in: Cloud services (Azure, AWS) Microsoft Intune , Jamf , Office 365 Admin Center , Exchange Okta , SailPoint , Zscaler ServiceNow (ITSM & Asset Management) Maintain Crestron AV , VOIP , LAN, WAN ensuring high availability and performance. Strong troubleshooting skills across software, hardware, and network layers Ability to manage large-scale device fleets and ensure security compliance Preferred Microsoft course: MCSA/MCSE Required skills: Expert knowledge of Windows Client environment, Microsoft Intune, Office365, Laptop/Desktop Hardware troubleshooting skills. Strong problem-solving, communication, and documentation skills. Preferred Education Qualification : Any Graduation. For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice