WLAN Dev Generic Location: Bangalore, Hyderabad, Chennai, Pune Skills/Experience: Strong C programming, LSP, 802.11xx protocols, and realtime experience in WiFi firmware developent (eg: Atheroes chipset) Domain: WiFI Dev Experience (years) : 2 to 4 years Location - Bengaluru,Hyderabad,Chennai,Pune

C++/C Development Engineer with Exp in BGP/IGP -6-9years. Qualifications B.E, B.Tech / M.E, M.Tech degree in Computer science Engineering or Electronics and Communication Engineering Or Electrical and Electronics Engineering. Domain Skills 1. Hands on design/development/debugging experience in systems company (preferably networking). 2. Expertise in C/C++ programming languages on Linux/Windows/equivalent operating systems is a must. 3. Good understanding of multithreading and concurrency. 4. Experience working in the areas of IP/MPLS protocols in Router Control Plane Software. 5. Protocol development experience/exposure working in following areas - a. ISIS/OSPF/BGP 6. Good debugging skills. 7. Excellent learning ability and integration in existing projects. 8. An Ability to own issues and drive them to a conclusion. 9. Development/Familiarity with Metaswitch Protocols stack - Advantage 10. Developing in large-scale projects environments - Advantage.

Candidate: An ideal candidate has the following: 2+ years of experience in an IT Support/Engineer role 1+ years of experience in a Technical Writer role A strong desire to grow in technical knowledge and written skills Exceptional written English skills and work ethic A strong intellectual curiosity with experience writing knowledge base articles Bachelors or Associates degree in computer science, technical writing, English, communications, literature (a degree or certification in an IT related field or in writing/communication is also acceptable) The ability to understand and clearly communicate complex technical processes to a wide range of employees in both verbal and written form The skill to effectively present information with visual elements (e.g. charts, annotated screenshots, infographics) following written and visual style guides Motivation to work independently and with a global team An acute attention to detail for reviewing articles and maintaining documentation standards A creative approach in a fast paced environment The ability to travel to the United States (US) regional offices as needed Experience documenting and troubleshooting some or all of the following systems: macOS, Windows, Zendesk, Snagit, VoIP, Confluence, Jira, Google Workspace, Zoom, Slack, Okta, Jamf, Meraki Even better (but not required) is experience in the following areas: Creating video tutorials (e.g. Final Cut Pro/iMovie/mmhmm) Linux use and documentation Project management Position Expectations: Create, migrate, and update internal documentation in Zendesk Guide to a consistent standard as defined in the internal documentation style guide Develop clear and precise documentation which is easily discoverable and accessible to specific target audiences Publish documentation for any new system, product, or feature that IT deploys across the organization Capture and present visual elements as defined in the branding/visual style guide to more effectively translate information (e.g. charts, annotated screenshots, infographics, animated GIFs) Provide a strong technical voice with documentation and self service resources for employees Ensure content quality and consistency through performance analysis Utilize metrics of request tickets to identify documentation gaps and processes which require improvement Success Measures: Success of an IT Technical Writer is measured through an accelerated personal growth path, including the following tasks/responsibilities: In 3 months you are: Familiar with all systems and technologies deployed at MongoDB Identifying areas of improvement for articles/processes Writing effective documentation that increases the use and reliability of Zendesk Guide Within 6 months you are: Publishing, reviewing, and updating complex articles independently Developing novel solutions to inefficient documentation methods and processes Understanding MongoDB s institutional needs clearly, and how to improve a scalable framework By 12 months you are: Thinking largely in terms of efficiency, with the skills to execute on your ideas Transforming creative ideas and new technologies to improve the efficiency and quality of internal documentation Driving your career development through projects which interest you and bringing meaningful value to your colleagues

The Heartfulness Institute is a not-for-profit organization that aims to promote spiritual evolution through practical and innovative approaches. With a broad range of resources to meet different levels and needs, the Institute offers meditation, relaxation, leadership, well-being, and lifestyle programs to individuals around the world. Work Location: Kanha Shanti Vanam, Hyderabad https://g.co/kgs/4EiMgu Responsibilities: First Point of Contact for Network escalations at Kanha, Handling suppliers and service providers Should be a player (or) manager, Ability to work under pressure, Able to motivate and coordinate the team, but also to deep dive technically if required to support the L3 and L2 as required Organize and assign the incoming requests to the respective groups, Scope Service Requests, Change Requests & Incidents Ensure operations coordination and management for daily activities Ensure incident communication and critical incident communication to stakeholders Develop excellence in Network service management, document Standard Operating Procedures Arrange periodic process training for the resources, Define a process for handling calls and tickets Participate in weekly incident review meetings, Manage monthly reporting on Incidents, and Monitor Technical Skills Juniper SRX firewall configuration Juniper Core Switch Configuration Juniper and Cisco switch configuration DHCP server configuration DNS and AD Server configuration WLCs (wireless controller configuration) NMS (Network Monitoring System) Server configuration IPBX server configuration (Voip) NAS (Network Attached Storage) Configuration ESXI server Configuration Web Proxy and PAC Server configuration Vulnerability assessment

Job Title: VoIP Technical Pre-Sales Sales Manager Company: Auscomp Computer Pty Ltd Location: Delhi - New Delhi/Noida Sec62/Bengaluru About Us: Auscomp Computers Pty Ltd, established in 2000, is an Australian distributor and technology integrator based in Brisbane and Sydney. Specializing in Computer Systems, Notebooks, Networking, Servers, and Security, Auscomp offers personalized account management and competitive pricing. With a national focus, Auscomp supports the local channel and deals exclusively with trade customers, striving to be a one-stop shop for all purchasing needs. Auscomp is an all-in-one IT technlogy leader with Microsoft Cloud Service Provider and leading SAS products included in Australia since a decade. It distributes leading Cyber Security products in Australia such as TeamT5 Threat Intellience Platform, Vembu Cloud Backup solutions among others. Job Summary: We are seeking an experienced VOIP Technical Presales Channel Marketing Manager to lead our efforts in marketing UPS systems to channel partners across Australia. The ideal candidate will have a strong background in channel marketing, excellent communication skills, and a proven track record in driving sales through partner networks. Key Responsibilities **Position Overview** A B2B distribution company is seeking a **VoIP Technical Pre-Sales Sales Manager** to lead and manage the pre-sales process, combining technical expertise with sales acumen to drive business growth. This role involves collaborating with sales teams, designing tailored VoIP solutions, and building strong client relationships. The ideal candidate will have a deep understanding of VoIP technologies, excellent communication skills, and the ability to bridge the gap between technical teams and business clients. **Key Responsibilities** Pre-Sales Support - Engage with prospective clients to understand their technical and business requirements. - Design and present tailored VoIP solutions that meet customer needs. - Deliver high-quality technical presentations and product demonstrations to both technical and non-technical audiences. - Respond to RFPs/RFIs with accurate technical documentation and proposals. - Collaborate with internal teams (product, sales, and engineering) to ensure alignment between customer needs and solution capabilities. Sales Management - Develop and execute strategic sales plans to achieve revenue targets. - Support the sales team in closing deals by providing technical expertise during negotiations. - Identify new business opportunities by analyzing market trends and customer feedback. - and maintain long-term relationships with key clients to ensure satisfaction and retention. Team Leadership - Train, mentor, and support sales team members on VoIP technologies and solutions. - Act as a trusted advisor to both internal stakeholders and external clients. - Provide feedback to product teams on customer needs for future product development. Technical Expertise - Maintain up-to-date knowledge of VoIP technologies, including PBX systems, SIP trunking, Unified Communications (UC), cloud-hosted solutions, and hybrid models. - Create detailed design documentation (e.g., network diagrams) for proposed solutions. - Troubleshoot pre-sales technical challenges to ensure smooth implementation post-sale. **Qualifications** Education & Experience - Bachelor's degree in Telecommunications, IT, or a related field (or equivalent experience). - 5+ years of experience in a pre-sales or technical sales role within the telecom or VoIP industry. - Proven track record of achieving sales targets in a B2B environment. **Skills** - Strong understanding of VoIP technologies (e.g., SIP, PBX, UCaaS). - Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders. - Strong leadership skills with experience managing or mentoring teams. - Proficiency in CRM tools (e.g., Salesforce) for managing sales pipelines. Preferred Skills - Familiarity with cloud environments like AWS or Azure. - Knowledge of networking protocols (e.g., MPLS, IPv6). - Experience in SaaS-based VoIP solutions. Key Attributes - Customer-focused mindset with strong problem-solving abilities. - Ability to work collaboratively across teams while maintaining accountability for results. - Strategic thinker who can align technical solutions with business goals. This role is critical for driving revenue growth by ensuring that customers fully understand the value of the companys VoIP offerings while receiving exceptional pre-sales support. **Qualifications** Experience: Minimum of 5 years of experience in channel marketing or partner management, preferably in the IT or electronics industry. Education: Bachelor's degree in Marketing, Business Administration, or a related field. This role offers an exciting opportunity to drive growth and success in a dynamic and fast-paced environment. If you are passionate about channel marketing and have a proven track record in driving sales through partner networks, we would love to hear from you. **Benefits** Competitive salary based on experience and qualifications. Opportunities for professional growth and career advancement. We provide medical insurance as standard for all employees. Supportive work environment with opportunities for skill development and training. If you are a motivated and organized individual with a passion for providing high-level administrative support, we encourage you to apply for this exciting opportunity to join Auscomp Computer Pty Ltd as an Executive Assistant to the Director. Please submit your resume outlining your qualifications and suitability for the role.

Looking for Voice L3 @NTT Global-Noida location. Voice L3 Troubleshoot all contact center operations related issues Ensure tickets are assigned to correct team Update the ticket with resolution remarks and close the ticket on time Contribute towards Daily Performance Review Managing all P1/P2 &P3 incidents during shift Closure of all tickets within SLA Providing the RCA within SLA or Workaround / Solution Adherence- Monthly Capacity planning reports Pre & Post implementation review for all RFC's Conducting minimum 2 technical training sessions per month Review & update minimum SOPs per process Opening Problem Ticket for all repeated incidents Identify 3 areas of opportunities on improving operations, cost savings and user experience through automation initiatives Advance Contact center Technical Operations with strong hands-on: 1. Avaya communication manager series version 6.x onwards Avaya products like Session Managers, System Managers, Media-servers, AES, gateways Oracle Acme SBC's Genesys Pure Cloud Recording platforms - Verint version 11.x -15.x , Nice version - 3.x to 6.x Workforce Management platform- Verint, IEX or Aspect Omni-channel, Chatbot and speech analytics Strong operational experience, understanding of systems maintenance, licensing, configurations and disaster recovery, SLAs management, vendor management Provide and develop Planning, Design, Implementation, Operation and Optimization services for Voice Contact Center and Telephony. Additionally, role requires; SIP, IP & TDM technologies CTI technologies and integrations with various third party systems Dialer technologies like, Genesys, Aspect Unified IP and or Avaya. Knowledge on omni-channel, digital and analytics Should have fair understanding of Network basics, additional certifications in voice/ network stream would be beneficiary. Interested candidate can apply only 8+ years candidate or can share the cv on darshanag@itsourceglobal.com

Role & responsibilities Extensive knowledge with demonstrated experience in managing conference rooms, Webcasting and Streaming Video systems. Documentation skills set to create documentation of TI systems in collaboration spaces ranging from Network devices, audio-visual systems, video conferencing and related activities like asset tracking and maintenance, SOPs, templates, reports. Able to work in flexible work hours, and is self-motivated, and able to work under tight deadlines Has excellent interpersonal and communication skills and is comfortable dealing with a variety of end users, including C level executives, talent, various internal stakeholders (Network Engineering, Facilities, etc.) and external vendors Capability to think out of the box and keen to work in an extremely dynamic environment. Research and recommend innovative, and where possible - automated approaches for system administration tasks. Setup and troubleshoot various audio/video/presentation systems Perform preventative maintenance task to help maintain customer spaces including, but not limited to: testing/repairing cables, testing/repairing various hardware components Deliver field service support of control programs (AMX / Crestron/etc.) minor edits (could be with the aid of a programmer), compile, upload and download capability Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break-fix maintenance, video/audio recording support Setup/breakdown of conference spaces to meet the customers event needs Manning of the facility if the customer requires it. Periodic reporting of site condition to the Coordinator and Service Manager. Must be flexible to work after hours and weekends when required Establish excellent rapport with the customer to develop future business. Preferred candidate profile 4-6 Years of experience on managing and operating enterprise AV infrastructure Perks and benefits Bonus, Pf, Esi, Lunch, Leave Encashment

Our Purpose Title and Summary Lead, Platform Architect Overview Purpose of the Team: The Reference Architecture and Design team responsibilities include: Practical implementation of the network, focusing on how different components are arranged to meet requirements like topology, device selection, placement, IP addressing, bandwidth and capacity planning, security considerations, redundancy, and failover mechanisms, network roadmaps, audit compliance; investigation, testing, and deployment of new technologies to fit business needs Perform a consultative role to both internal and external customers and at all levels of the organization Purpose of the position includes: Network design (high level and low level), architecture, and implementation oversight including associated documentation. Network security infrastructure solutions including firewalls/IDS/IPS. Data Center centric design that includes automation and orchestration where possible. Best Fit for the role: Have you ever analyzed, tested, authored high level and low level designs, and brought any new technology solution to implementation Have you ever performed detailed problem analysis and troubleshootingHave you lead the effort to solve the problem collaboratively Have you ever deployed applications or virtual infrastructure in the cloud Have you ever designed and worked with a cross-functional team to deploy a VOIP/LAN QoS solution per the delivery requirements on a global scale Have you ever worked on Network designs that are scalable on a global scale Role Provide strategic technical direction on highly complex network projects or activities involving the selection and recommendation of design approach and systems technology Manage several projects pertaining to data center and security applications inclusive of but not limited to; production data centers, wide area networking, and network roadmaps. Research and develop innovative solutions around global unified network solutions and future technologies; Support supplier and vendor management including potential evaluation and selection of new products Research and develop automation tools to support the Continuous Integration / Continuous Development (CI/CD) movement. Provide fourth level support to the Operations Command Center; investigation, troubleshooting and resolving network communications and operations problems impacting customer, backbone access, or performance on a global basis All About You Network engineering, design, and architecture expertise with exposure to two or more of the following areas: LAN/WAN, firewalls, wireless, security, VOIP, QoS, and encryption technologies while adhering to standard design methodologies and best practices Mastery of TCP/IP protocol communications, addressing & subnetting, knowledgeable with IPV6 addressing Firewall experience: Checkpoint, Fortinet as well as Palo Alto. Knowledge and complete understanding on Arista Spine and Leaf deployment Knowledge of Cisco s product portfolio; routers, switches, wireless, ACI Extensive knowledge of Network diagnostics, protocols, and disciplines, EIGRP, BGP, eBGP, SNMP, VPN, SSH, and MPLS technologies. Knowledge of security and encryption technologies including; IPSEC & GRE tunnels on routers and firewalls, certificates, and SSL/MSSL Desirable or additional capabilities: Strong verbal and written communications skills, and excellent customer support capabilities Self-motivated demonstrating strong organizational and listening skills; and very detail oriented with the ability to carry out assigned tasks with minimal supervision Ability to consistently act in a professional manner and communicate with all levels of the organization, both internally and externally Methodical problem resolving skills and mastery of developing high level and detailed network designs; solid web applications and technologies a plus; Cisco certifications such as CCNP or CCDP desired but not required; Security certifications such SSCP or CISSP desired but not required Design, engineer and implementation of Software Defined Networking. Special focus on VMWare NSX and/or Cisco ACI. Design, engineer and implement SD-WAN. Research and develop innovative solutions that support cloud connect strategies. Bachelor s degree in Computer Science, Math, Engineering or equivalent combination of education and experience Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Site Reliability Engineer - Deployment Team Job Description SRE Engineer contributes to the strategic objectives of the System Operations Division by providing RingCentral application services and support. Employees in this position perform day-to-day tasks for running a hybrid cloud-based environment which consists of Linux/Windows based web-application services, on-prem and public cloud infrastructure. SRE Engineers also investigate problems with applications and research cloud-based RingCentral solutions. This specific position is for our India Deployment Team responsible for safe delivery of RingCentral product updates to end customers in time. The SRE Engineers in this team will perform statistical analysis of data, systems, application and participate in deployment procedures. Responsibilities include: Administration, maintenance, and support of unique Linux- and Windows OS-based components of our platform, with a focus on Web-applications and RingCentrals custom-developed platform. Participation in and ownership of various release cycles. Collaboration with diverse stakeholders to ensure smooth and reliable software delivery across all environments. Involvement in projects aimed at infrastructure enhancement, as well as the integration of new systems and software. Performing pre-production tests in Staging environments. Deployment, configuration, and maintenance of RingCentral application services. Monitoring, planning, and executing software capacity expansions, security patching. Ensuring new software delivery end to end. Responding to alerts and escalations from monitoring systems. Troubleshooting service issues. Qualifications & Skills Bachelor s Degree in Computer Science, Information Technology or similar with 2+ years of experience in SRE, Systems Operations or System Administration. Significant experience in Linux systems administration. Proven ability to work in high-performing and mission-critical infrastructure environments. Remote server administration expertise. Working knowledge of Windows and Linux systems. Networking experience with Load Balancers, Routers, Firewalls, VLAN, TCP/IP , VoIP , DNS, and HTTP/S. Scripting skills in Bash/Shell, Python, Batch scripts, and PowerShell. Familiarity with infrastructure as Code tools such as Terraform or Ansible. Experience in Incident, Problem, and Change Management. Experience with Version Control tools, such as GIT. Working knowledge of Kubernetes. Experience working with Public Cloud platforms like AWS (Amazon) and GCP (Google). Flexibility to support both Morning and Evening shifts. Demonstrated ability to deliver successful solutions and collaborate effectively in a team environment. Excellent communication and interpersonal skills. Preferred Skills: Experience in software deployment and delivery across diverse environments. Proficiency in various change management practices. Familiarity with CI/CD. Knowledge of HTTP applications based on Nginx and Java.

about the role As a Technical Solutions Expert, you will be an integral part of our operations team focused on Unified Collaboration (UC) products and services. You will play a crucial role in incident management, change management, and release management, ensuring the seamless operation of UC systems. Technical Responsibilities: Provide Level 2 technical support for all Cisco UC products and services. Troubleshoot and resolve complex technical issues related to Cisco UC systems, including voice, video, and collaboration platforms. Collaborate with Level 1 support and other teams to effectively resolve customer incidents and ensure timely updates. Participate in critical incident escalation and resolution, collaborating with senior support staff as needed. Document all customer interactions and technical issues in the companys CRM system. Perform change and release management activities, including planning, testing, and implementing changes to Cisco UC environments. Act as a technical solution expert for Cisco UC systems, providing guidance and support to other team members as needed. Participate in regular meetings and discussions to review incidents, changes, and releases, providing insights and recommendations for improvement. about you Skills & competencies Customer centric mindset. Excellent communication and collaboration skills, with the ability to work effectively with team members and stakeholders at all levels. Proactive and self-motivated, with a passion for continuous learning and professional development. Problem solving skills. Stakeholder management skills. Escalation & Crisis management. Qualifications: Bachelors degree in Engineering, Computer Science, Information Technology or related fields. 4 + years of experience in technical support, with a focus on voice-related products and services. Very good knowledge of VOIP, Unified Communications and Contact Center Solutions. Experience in operations & crisis management. Voice related certifications are a big plus. Fluent English proficiency in both written and spoken communication is crucial for effective collaboration and customer interaction. Members with backgrounds in UC or any contact center platforms are also welcomed to apply. department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

Position Name- VOIP Development Support. Candidate Responsibility /SCOPE: Activities: • Design and development for VoIP service in ONTs/Home devices. • Support and maintenance Deliverables : • Feature development • Bug fixing • New feature • Unit testing • Functional testing. JD Voice Development # Strong development & debugging understanding on C / C++ in multi process/ threaded environment with following skills Strong understanding on VoIP(SIP/H248), T38 , SIP over TCP, VoLTE, voice quality/QoS, DSP ,Voice codecs, RTP/RTCP, RFC2833 and Management protocols: OMCI, TR098/TR104. Good Understanding RJ11, Z-interface specs. Well versed with debugging tools like SIPP, Wireshark, Valgrid, SIPP Tool, Valgrind Memory Profiling Tool, GDB. understanding different SoC Architecture including 32 bit, 64bit and respective tool chains and able to collaborate with different Vendors to make the solution up and running. strong understanding on Linux , IPC techniques, user space and kernel space deep understanding and good understanding on network architecture is preferred Understanding of IPV4/IPV6 addressing and TCP/IP and basic understanding of L2/L3 routing. Working on GPON technologies is added advantage. Mandatory Skill Set: C++ | Voip

. Job Summary Are you passionate about cutting-edge technologies and eager to make an impact in the telecom industry? We are looking for a talented engineer passionate about optimizing development and testing lifecycle via tools and process automation. As a QA and Test Automation Engineer, you will play a pivotal role in ensuring the reliability, scalability, and performance of our Unified Communications products & platforms. If youre proficient in SIP and VOIP technologies and possess strong troubleshooting and validation skills, wed love to hear from you! Experience with any automation technologies , scripting/programming languages is preferred, but we also welcome individuals with a strong understanding of software development and QA methodologies who are eager to learn and grow with us. Job Description Who we are: The Unified Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our commercial customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity, fostering inclusivity, empowering individuals, dynamic collaboration, and promoting open communications. Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products. Role and Responsibilities: Craft and implement innovative test automation strategies and methodologies with clear ROI analysis. Collaborate closely with cross-functional teams to manage releases and troubleshoot issues effectively. Dive into low-level design analysis, transforming bugs into actionable user stories for our developers. Actively contribute to triaging and resolving environment defects and issues. Develop and maintain extensible test automation frameworks across multiple application platforms, utilizing both open source and proprietary tool sets. Be at the forefront of designing, developing, executing, and maintaining automated test scripts using Mocha, JUnit, TESTNG, Java, and Python. Drive continuous improvement of Continuous Integration pipelines, ensuring best practice metrics and reports. Deliver high-quality software across test plans, scripts, and reports, and implement metrics and dashboards for progress and product quality reporting. Champion shift-left testing practices, ensuring top-notch quality for our clients. Identify , design, and implement innovative technical solutions to enhance test effectiveness and coverage while optimizing test execution costs. Play a crucial role in the maintenance of smoke tests and the integration of new APIs into the automation framework. The Ideal Candidate: Proficiency in Mocha and JUnit/TESTNG or Selnium /Appium Strong scripting /programming skills in Java and Python. Preferred experience with SIP and VOIP technologies. Strong understanding of software development and QA methodologies. Experience with various test frameworks and tools such as Selenium Webdriver , Django, Java, C#, Python, JavaScript, and Appium. Knowledge of object-oriented design principles. Familiarity with Agile and DevOps methodologies and frameworks. Hands-on experience with CI/CD tools such as Gitlab, Jenkins, or Bamboo. Experience with tools & applications such as JIRA, Azure DevOps, BitBucket , Git, and Artifactory/Maven. Proficiency in TDD and BDD environments, including knowledge of Gherkin or similar tools. Experience with API testing and web services automation using SOAP and REST services. Excellent interpersonal, oral, and written communication skills. Core Responsibilities Write and edit automated test code, using the same standards as a Software Engineer, that allows for repeatable, reliable testing solutions to test the wide functionality of products and software in accordance with specifications and technical requirements, maintaining automation codebase in a version control system (GIT, SVN). Execute automated test scripts and evaluate results. Analyze broken test cases and diagnose and repair to working order. Assist in identifying viable test strategies in order to support testing product functionality. Create automated testing documentation, including Test Plans, Test Summary Reports etc. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relative Work Experience 2-5 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Own and manage customer implementation, ensuring successful CCaaS deployment. Perform end-to-end Network and IP Telephony assessments, identifying bottlenecks and areas for improvement. Analyze Signaling and Media streams, execute Network diagnostics to troubleshoot Voice quality issues. Work closely with CPaaS vendors and Carrier partners to optimize voice connectivity. Act as the primary technical contact for customers during UAT and post-Go-Live. Develop best practice guidelines for customers on network configurations and VoIP optimizations. Assist with customer training on voice quality monitoring tools and configurations. Qualifications & Skills: 5+ years of experience in VoIP, Telecom, and Networking domains. Strong knowledge of VoIP Protocols (SIP/SDP, RTP/RTCP), Networking fundamentals ( UDP/TCP/IP, DNS, MPLS), QoS (latency, jitter, packet loss mitigation) and CCaaS platforms (e.g., Genesys, Five9, Amazon Connect). Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC. Hands-on experience with Network topologies, VPNs, IPSec, Firewalls, and NAT traversal for VoIP. Ability to collaborate with CPaaS vendors, Carrier partners, and Engineering teams. Strong troubleshooting skills, with experience using network monitoring and debugging tools. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

About The Role - Skillset Required: UC: CUCM, IMP, Unity, CUBE, Voice Gateways ( refer JD for more) UC implementation with good troubleshooting skills Detailed skillset needed is explained below: MOP documentation, preparation comes with implementation skill , should be able to read from the doc and implement. Day1 and Day 2 support basic troubleshooting is must and what can it bring into production. Collab prod troubleshooting examplelike UC feature troubleshooting, calls are not working, codex mismatch is not working , VM is not working. all of this requires troubleshooting at prod/feature level Have requirement gathering skills Cisco front door team (CFDT) engineer goes on call to understand effort estimation to understand the new requirement like how many hours it will take etc and provide to PM. This skill is an advantage Voice gateway, expressway All the components of UC, CER is there in few regions like in USA, unity, protocol knowledge like MGCP, SIP, 3rd party integration. Expressway licensing, MRA, B2B calls, Webex control hum to administer all the endpoints Video endpoints Basic call manager, unity connection and uccx. IM&P is going away but is needed. IP phones Add -on Pyhton is an add-on not mandatory, AXL, sequeltool is used where scripts are written, and AXL is heavily used. Additional Details: - Have troubleshooting experience on Collab products is also a must

About The Role : Job Title - Engineer, AS Location - Bangalore, VTP Role Description Build and support applications as full stack developer - Java, React, angular, micro services, Sql. End to end technical design, development, stabilization, and enhancement of distributed applications. Collaborate with architect, business analyst, developers, and SCRUM master to deliver suitable solution which can cope with the business need. Good understanding of Kafka and other messaging platforms. GCP experience to help onboard apps to GCP. Ensure a high-quality standard of deliverables according to Industry standards and best practices. Prepare project-related documentation Confluence, JIRA updates, provide support on compliance and audit checking Project relevant documentation, ensure compliance and audit policies are strictly followed. Provide professional consultancy and support in response to the queries from developers and business on security access Work closely with global and regional stakeholders and global development team on mandatory / regulatory / development projects. Ensure systems complying with group infrastructure and security policies and standards. Experience of working in a multicultural environment demonstrable ability to adapt to different cultures. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Lead developer full stack (Java, Microservices, React primarily). Should be able to review code and help the team. Integrate with CI/CD pipeline , sonar scan and unit test coverage. Hands on experience on various technologies and should be able to lead the team on technical architecture. Collaborate with global stakeholders and business partners for application /product delivery. Experience of grooming and leading the team. The role is expected to carry strong technical, programming, analytical and troubleshooting skills. Ability to bring in strong Engineering culture within the team with CI/CD, Sonar scans and one click deployments. Responsible for providing Level 3 production support, change management for the assigned applications. Need to be able to diagnose/triage/resolve production incidents. Need to work with vendor products within Bank and be able to design/develop/enhance applications/product. Responsible to help with hiring activities, talent management. Your skills and experience Hands on experience with technologies such as Java and React JS primarily and knowledge of Springboot , Kafka, Cloud, DevOps , Unit testing tools like Junit. Strong agile skills with running app Dev , Dev Ops. Expertise on build tools Jenkins , Git , TeamCity, GitHub Actions. Functional expertise working in a financial bank domain would be huge benefit. Strong team player who also can work under pressure, independently and proactively while balancing competing priorities to achieve results on complex new development and integrations. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Technical Support Engineer Name:Technical Support EngineerRole:Technical supportIndustry:TelecomLocation:Pune(Maharashtra)Job Type:Full TimeExperience:1- 5yearsSkills:Technical support, installation,Configuration,Access Control, CCTVSalary:Best in the industryEducation:BTech/ Diploma (Electrical/ Electrical) Description: Installation & Configuration of all type of CCTV Camera (Axis/Pelco/Bosch/CP-Plus). Installation of NV. Installation of Server. Configuration of CCTV analytic software (Milestone/Gentec/Other relevant software. Installation & Configuration of Access Control System. Installation & Configuration of PA system. Troubleshoot and Resolve Issues :Diagnose and resolve customer-reported issues with telecom services, such as network connectivity, voice and data transmission, VoIP, wireless technologies, and broadband systems. Monitor Network Performance :Continuously monitor telecom networks, systems, and servers to ensure maximum uptime and identify potential issues before they escalate. Customer Support :Provide Tier 1/2/3 technical support via phone, email, chat, or ticketing systems for both residential and business customers, ensuring a high level of customer satisfaction. Escalation and Coordination :Collaborate with advanced technical teams and escalate complex issues to engineers or specialists for resolution when necessary.

Digital Engagement Manager Name:Digital Engagement Manager Role:Digital Marketing Manager Industry:Automobile Location:Udaipur (Rajasthan) Job Type:Full Time Experience:3- 8yearsSkills:Digital Marketing, SEO, SMO, Lead Generation Salary:Best in the industry Education:B.Tech (CS/IT)/ BCA, MCA Description: Experience 4+ Years in Digital Marketing(Minimum 2 years of TL / SM Experience). Sales exposure is a must. Good knowledge of current technology trends and social media. Understanding of MS Office tools, SEO/SEM techniques & Analytics will be appreciated. Responsible for end-to-end management of digital leads (From inquiry to retail) for the entire personal portfolio. Drive digital initiatives at the dealership to deliver a differentiated customer experience. Devise a strategy and creative ways to drive online traffic to the dealership’s website/social media channels. Adherence to business metrics for Online Lead Management. SPOC at the dealership for all the aspects related to Mahindra’s Digital & Technology initiatives. Utilize the strong analytical ability to evaluate the end-to-end customers. experience across multiple channels and customer touch points. Responsible for maintaining the Digital Health Index of the dealership. Handholding and improving the digital quotient of dealer manpower.

Overview The Collaboration Engineer is a highly technical individual that will be responsible for implementing server-based products used in telephony and collaboration technologies. They have a strong understand ing of Windows and Linux server configuration and integration with UC Systems. The engineer will also be proficient in server-based applications such as Microsoft Exchange, SQL Server, and Skype. A strong understanding of TCP protocols used by these applications is required. The Collaboration Engineer is an experienced, highly motivated individual focused on remote deployment and support of complex field-based services. They are the primary technical resource on deployments requiring a strong knowledge of the implementing and deployment processes of systems they are tasked with deploying. The engineer is responsible for executing and providing technical guidance to the Project Managers to ensure timely delivery, project completion, minimizing customer downtime, and ensuring customer satisfaction. Qualifications Required Qualifications Five or more years of software design experience or education equivalent VoIP software design and implementation experience Expert understanding of Avaya Aura products, Mic rosoft technologies, and Linux Knowledge of Avaya Aura products and VM systems Solid understanding of network design including T-1, ISDN and messaging Solid understanding of data products and data infrastructure design Strong problem solving and organizational skills are essential Excellent verbal and communications skills are essential Desired /Preferred Qualifications 2-Year College degree in data networking or equivalent industry experience ACIS, ACSS, and other manufacturer s certifications Proficient with Microsoft Word, Excel, Outlook, Visio, and PowerPoint Responsibilities Plans and communicate s the gathering o f information from the customer Delivers , implement s , and support s a variety of UC technologies including but not limited to Avaya Aura Applications, Voice Mail Systems, Conferencing Systems, SIP integrati ons, and other U/C Applications Delivers, implements, and supports all associated Microsoft dependencies required to support UC solutions including Windows Server, Hyper-V and VMWare , Active Directory, Certificate Authority, DNS, SQL, Skype, and Exchange Coordinates t he delivery and implementation of Linux Servers Deliver s configuration and implement ation of core UC technologies including SIP gateways, Reverse Proxies, Session Border Controllers, and Hardware Load Balancers. Provides d epth understa nding of SIP based technologies Deliver s customer education including Administrator, Trainer, and Helpdesk knowledge transfer s Provides technical leadership in the area of UC implementation to other SPS team members Maintain s a proactive commitment to industry education and certifications through official training courses, internal labs and workshops including 3 rd party adjuncts as required Serve s as an escalation point and assist in troubleshoot ing and resolv ing t echnical issues for our maintenance customers

Job Description - Service Desk Job Summary - We are searching for a Mid-Level precise & efficient service desk analyst to support our client. Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines. Update users about request status and close request when users are satisfied with solutions. Level 1 troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase. Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups. Years of experience needed - 2-3 years Technical Skills: Effective Business Communication Strong time management Communication in neutral or American accent over phone and grammar skills Analytical skills Ability to follow process and procedures. Escalate unknown issues or questions without delay Prompt response to telephone calls, email, and instant message requests for technical support Operating the computer, OS and Knowledge base navigation Use of Ticketing tool Account Management / Password reset Active listening and probing skills Level 1 and 1.5 technical troubleshooting Experience and or understanding of Virtual Desktop Infrastructure support (Citrix Xen Desktop, Xen App, Receiver) Knowledge of remote support tools; i.e., Bomgar, Remote Desktop, Citrix, Desktop Director Proficient in MS Office 2013, 2016 and must have knowledge of O365 Must have worked on Windows 7 and Windows 10 support for laptops and desktops Documents, tracks, and monitors new and open Incidents until resolution or proper escalation Knowledge of Wyse thin and zero client support, set up and connectivity Supporting issues with Printer installations, HP Print and Scan via USB Cisco VPN client support Certifications Needed: ITIL Certified Service Desk related certifications About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee client.

The Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on solving business challenges for the ConvergeOne s customers with Outcome Based solutions that includes strategic products and services. The position is responsible for assessing customer needs and tailoring customized solutions that are moderate to complex in nature to fit business needs. The Solutions Architect is well versed in all market offerings in their area of expertise and works closely with the account team to ensure full accuracy of the solution design during the lifecycle of the sale. Additionally, this position is able to explain, position and justify costs related to ConvergeOne s solutions. Qualifications Required Qualifications (Specific to domain expertise) 5-8 years in Collaboration and Customer Experience Broad and general knowledge of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft and other Collaboration/Customer Experience solutions Subject matter expertise related to SIP and Cloud based Services and architectures Must have a good working knowledge of the collaboration industry and related protocols, including SIP, H.323, WebRTC, firewall traversals and VoIP Knowledge of ancillary technologies that help govern IP-based collaboration: firewalls, routers, MPLS networks, media relays, reverse proxies, etc. Required Qualifications Proficient at all Microsoft Office products; Outlook, Word, Excel, PowerPoint, Visio and SharePoint Excellent presentation skills Exceptional customer facing skills Excellent verbal and written communication skills Excellent relationship and collaboration skills Certifications or equivalent experience in area of focus Ability to work independently with minimal direction resulting in an accurate solution architecture for the client Able to manage multiple simultaneous work assignments Ability to communicate with all levels, including executive levels, in customers and partners, and bridge the gap between business users and information technology Accustomed to working in virtual office environment Responsibilities Essential Functions Serves as the subject matter expert in key areas with a broader background in technical solutions Select 1-2 areas a major and then others a minor: 5x4 (Collab, Customer Experience, Security, Data Center, Enterprise Networking), (Cloud, Managed Services, Professional Services, Maintenance) Cisco Genesys Avaya Microsoft Analyzes customer needs, issues and interests to formulate a strategy that will achieve business objectives Provides solution consulting, technical design and sales support for account opportunities Provides live demonstrations for customers and sales teams Develops and maintains technical competency and related certifications for all core products and solutions areas Provides Customer facing presentations to customers, users groups, and conferences as required Keeps current on industry changes, participates when possible in organizations directly involved with SME products and services, and continually works to improve techniques and sales knowledge Provides timely and accurate deliverables to customers including statements of work and product designs Provides ownership of Technical Solution Deliverables. These could include: Participating in Discovery and Documentation of Business Requirements Coordinating with other technical resources for Bill of Materials, 3 rd Party Quotes and SOW, Services, Infrastructure Requirements Owning Statement of Work Language Gathering from other resources and Assembly of SOW Participating in Solution/Delivery Assurance and Services Handoff Meetings Prepares technical designs using manufacturer design tools for product area of focus Ensures productive relationships with manufacturer technical peers

8:00 AM-5:00 PM (EST) Roles & Responsibilities: Use and knowledge of Cisco / Fortinet (routers, switches, Firewall, wireless, load balancers cable testing equipment. Expertise in the design, analysis, optimization, and operation of LAN/WAN, wireless and security devices. Packet capturing and interpretation. Solid analytical and logical troubleshooting skills. SNMP for Network Management. NetFlow for baseline and troubleshooting communications. Follow procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain infrastructure technology. Identifying and implementing ways to prevent problems and future proofing the technologies. Ability to guide future decisions to ensure Network services continue to meet the needs of customers. Maintain disaster recovery documentation. Hands-on experience in some of or all following areas: Data Center Technologies, QoS, VoIP SSL VPN/IPsec VPN, Wireless technologies, Load balancers, Cisco Nexus, SAN Connectivity. Good experience on site-to-site VPN, remote VPN, data protection, URL filtering, NAT, QOS, IPSEC. Experience with performance monitoring tools. Description *

Position Name- VOIP Development Support. Candidate Responsibility /SCOPE: Activities: • Design and development for VoIP service in ONTs/Home devices. • Support and maintenance Deliverables : • Feature development • Bug fixing • New feature • Unit testing • Functional testing. 2. Key Competencies & Experience: JD Voice Development # Strong development & debugging understanding on C / C++ in multi process/ threaded environment with following skills Strong understanding on VoIP(SIP/H248), T38 , SIP over TCP, VoLTE, voice quality/QoS, DSP ,Voice codecs, RTP/RTCP, RFC2833” and Management protocols: OMCI, TR098/TR104. Good Understanding RJ11, Z-interface specs. Well versed with debugging tools like SIPP, Wireshark, Valgrid, SIPP Tool, Valgrind Memory Profiling Tool, GDB. understanding different SoC Architecture including 32 bit, 64bit and respective tool chains and able to collaborate with different Vendors to make the solution up and running. strong understanding on Linux , IPC techniques, user space and kernel space deep understanding and good understanding on network architecture is preferred Understanding of IPV4/IPV6 addressing and TCP/IP and basic understanding of L2/L3 routing. Working on GPON technologies is added advantage. JD Voice Test • Experience in VoIP related product testing ( FTTx, Access gateway, softswitch or IMS). • Strong technical background of VoIP related protocols, such as SIP, H.248, T38, RTP, etc Familiar with voice test instrument, such abacus, fax/modem • Core knowledge in IMS, VoLTE, VoIP, SIP Testing domain , voice quality/QoS, DSP ,Voice codecs, RTP/RTCP, RFC2833” and Management protocols: OMCI, TR098/TR104. • Good Understanding RJ11, Z-interface specs. • Hands of Experience in Testing / Traffic Simulation Tools (Spirent/Voice Testing tool) • Exposure to Test Automation, hands on experience in automation development in Python & Shell and automation frame work , like Robot, Selenium., • Strong Knowledge in Testing Concepts & Methodologies, Test Strategy & Test Plan. • Analytical skills and problem-solving aptitude • Understanding of IPV4/IPV6 addressing and TCP/IP and basic understanding of L2/L3 routing. • Working on GPON technologies is added advantage. • Education: Bachelor or above, telecommunication, electronic engineering, computer science, or related major preferred Mandatory Skill Set: C++ | Voip Role & responsibilities Preferred candidate profile Perks and benefits

About the role We are looking for a highly skilled Telephony L3 Engineer with deep expertise in SIP routing, VoIP configurations, and telephony infrastructure. The ideal candidate should have hands-on experience in designing, implementing, and troubleshooting SIP-based communication systems, PBX configurations, SBCs (Session Border Controllers), and VoIP networks. What will you do 1. SIP Routing & VoIP Configuration Configure and manage SIP trunks, call routing, and VoIP gateways. Optimize SIP signaling flow, call handling, and failover mechanisms. Troubleshoot SIP-based issues, including SIP registration, call setup, and media negotiation. Implement SIP redundancy and disaster recovery strategies. 2. Telephony Infrastructure Management Maintain and optimize PBX systems (Avaya, Cisco CUCM, Asterisk, FreePBX, Genesys, or similar platforms). Configure and monitor Session Border Controllers (SBCs) like AudioCodes, Ribbon,Oracle, or Cisco CUBE. Set up and manage PRI/E1, SIP trunks, DID numbers, and inbound/outbound call flows. Manage voice gateways and telephony network components to ensure optimal call quality. 3. Troubleshooting & Support (L3 Escalations) Handle L3 escalations related to VoIP call failures, one-way audio, jitter, and latency issues. Analyze SIP traces, PCAP captures, and syslogs to diagnose and resolve complex call routing issues. Work closely with network and security teams to optimize QoS, NAT traversal, and firewall configurations. Coordinate with telecom service providers to resolve carrier-related SIP issues. 4. SIP Protocol & Security Compliance Ensure compliance with RFC standards (e.g., RFC 3261 for SIP, RFC 2833 for DTMF). Implement SIP security measures (TLS, SRTP, IP whitelisting, fraud prevention). Configure and manage SIP authentication mechanisms (Digest, TLS, Mutual TLS, etc.). 5. Monitoring & Reporting Use tools like Wireshark, SIPp, Homer SIP Capture, and RTCP monitoring for deep-dive troubleshooting. Set up SIP call analytics dashboards for call quality monitoring. Provide regular performance reports and suggest optimizations. What you will need 5+ years of experience in SIP/VoIP telephony systems. Strong knowledge of SIP routing, trunking, and call signaling. Hands-on experience with PBX platforms (Asterisk, Avaya, Cisco, FreePBX, Genesys, etc.). Expertise in configuring Session Border Controllers (SBCs) and VoIP gateways. Proficiency in SIP debugging tools (Wireshark, tcpdump, SIPp, sngrep, Homer). Knowledge of SIP codecs ( G.711 , G.729 , Opus), RTP, RTCP, and DTMF handling (RFC2833, SIP INFO). Experience in NAT traversal techniques (STUN, TURN, ICE) and VoIP firewall configurations. Strong troubleshooting skills in SIP call failures, one-way audio, jitter, and latency issues. Familiarity with telephony protocols (ISDN, SS7, PRI, MGCP, H.323 ) is a plus. Experience in integrating VoIP with cloud-based platforms (AWS, Azure, Google Cloud) is a plus. Good to Have CCNP Collaboration (Cisco Voice & Video) ACIS / ACSS (Avaya Certified) Microsoft Teams Voice Engineer Certification FreeSWITCH / OpenSIPS certification Hands-on experience with telephony tools like Genesys, Avaya, Aspect, Ameyo, and Asterisk-based systems is required. About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

Job Details Job Details UcaaS Developer (Job Code: CHDUCAAS) 3- 5 Years Job Title: UCaaS Developer (WebRTC, Media Servers, Unified Communication) Position Overview: We are seeking a talented UCaaS Developer with a strong background in WebRTC-based communication solutions and media server management. The ideal candidate will have hands-on experience integrating popular video conferencing platforms like Jitsi, Janus, or Zoom and expertise in backend development with Node.js. A deep understanding of Unified Communication (UC) platform integrations is essential. Key Responsibilities: WebRTC Development : Design and enhance WebRTC-based calling solutions using APIs from platforms such as Jitsi, Janus, Zoom, and others. Media Server Management : Collaborate with media servers to optimize real-time audio and video streaming, ensuring seamless communication experiences. Protocol Implementation : Develop and refine protocols like SIP, VoIP, and RTC to support smooth, high-quality communication. UCaaS Platform Integration : Integrate third-party UCaaS services (Twilio, Vonage, Microsoft Teams) into applications for enhanced functionality and performance. Scalable and Secure Applications : Build secure, scalable, and high-performance real-time communication applications, focusing on minimal latency and optimal bandwidth. Microservices Development : Create and maintain Node.js-based microservices for signaling, session management, and media control. Performance Optimization : Continuously improve system performance, focusing on low latency, high call quality, and resource efficiency. Security Practices : Implement industry-leading security measures, including encryption, authentication, and data protection for WebRTC communications. Troubleshooting and Support : Quickly diagnose and resolve real-time communication issues, particularly in fluctuating network conditions. Collaboration : Work closely with frontend teams to ensure seamless WebRTC integration across various platforms. Required Qualifications: WebRTC Media Server Expertise : 3+ years of experience in WebRTC development and working with media servers. Backend Development : Proficiency in backend technologies, especially Node.js, including API development and microservice architecture. Protocols Signaling : Strong knowledge of SIP, VoIP, STUN/TURN, ICE candidates, and signaling protocols. Real-Time Streaming : Hands-on experience with real-time streaming protocols like RTSP, RTP, HLS, and DASH. UCaaS Platform Integration : Familiarity with UCaaS platforms like Twilio, Vonage, or Microsoft Teams. Cloud Infrastructure : Experience deploying applications in cloud environments (AWS, GCP, or Azure). Networking Optimization : A solid understanding of networking principles, NAT traversal, and WebRTC optimization techniques. Security Awareness : A strong focus on implementing secure communication protocols, including encryption and data protection. Preferred Skills: AI Integration : Experience with AI-driven technologies like noise cancellation, echo reduction, or speech analytics to enhance call quality. Real-Time Messaging Systems : Familiarity with real-time messaging/chat systems. Cloud Media Server Deployment : Experience deploying media servers on cloud platforms like AWS, GCP, or Azure. Event Handling : Proficiency with event-driven architectures, such as WebSockets or Socket.IO. Why Join Us This is a fantastic opportunity for developers passionate about real-time communication technology. You ll play a key role in building the next generation of Unified Communication solutions, collaborating on innovative projects that will transform how people connect and communicate globally. News and Events News and information of our company, projects, partnerships, staff and community. Feb 2025 Friday, February 7, 2025 Today, we at Cogniter proudly celebrate a remarkable milestone - 20 incredible years of dedication, leadership, and excellence by Col. R.S. Sandhu! Friday, February 7, 2025 Oct 2024 Wednesday, October 30, 2024 The Cogniter family came together to celebrate Diwali, filling our office with festive joy, laughter, and vibrant energy. The entire workspace transformed into a colorful spectacle, radiating warmth and positivity as we embraced this festival.

Description MUST HAVE 1. Good knowledge in Retail Banking Products- Loans Deposits. 2. Hands on experience in Batch and API testing. 3. Good understanding of testing concepts. 4. Good communication skills GOOD TO HAVE 1. Work experience in Core Banking Domain . 2. Good testing tools knowledge JIRA Postman Confluence. 3. Good to have hands on experience in Mainframe Technology and exposure towards automation. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family 60225 (P) Digital Assurance & Quality Engineering Local Role Name 6358 Tester Local Skills 6059 Core Banking Languages RequiredEnglish Role Rarity To Be Defined