1657 Voip Jobs - Page 37

🚀 Urgent Hiring: Business Development Executive – International Sales 📍 Location: Noida Sector 132 | Work Mode: On-Site (WFO) 📅 Immediate Joiners Preferred Are you a dynamic sales professional with a passion for international markets? Join KPM Learning Solutions , a leading name in corporate training and E-learning, and help global businesses unlock excellence through impactful learning! 🔹 About Us KPM Learning Solutions is a trusted provider of high-quality public education courses, professional development programs, and tailored in-house training workshops. We focus on Key Performance Management (KPM) — aligning training with strategic business objectives to drive measurable results. Our innovative learning solutions are designed to meet the evolving needs of today’s fast-paced corporate landscape. 🔹 Role & Responsibilities As a Business Development Executive – International Sales , you will: Identify and reach out to potential international clients Generate leads via cold calling, LinkedIn, Facebook, and online directories Understand client requirements and provide customized training solutions Deliver compelling sales pitches and presentations Negotiate contracts and close deals effectively Maintain accurate sales reports and pipeline using CRM tools Stay informed about industry trends and competitor offerings 🔹 What We’re Looking For Excellent verbal English communication skills (a must) Strong interpersonal and consultative selling abilities Familiarity with CRM systems and communication platforms (VOIP, email, etc.) Goal-oriented, proactive, and comfortable working under pressure Bachelor’s degree in Business, Marketing, or related field preferred Prior experience in international business development is a plus 🌟 Why Join Us? Work with a fast-growing team in the booming EdTech & corporate training industry Exposure to international clients and cutting-edge learning solutions Collaborative and performance-driven work culture 📧 Apply Now! Send your updated resume to hr@kpmlearnings.com with the subject line "Application – BDE (International Sales)" Don't miss this opportunity to make an impact and grow with us!

About Ecosmob Technologies Careers 2025 Ecosmob Technologies Pvt. Ltd. is a world-renowned provider of carrier-grade software solutions and services. We strive to deliver innovative and client-centric solutions. We help our clients modernize their networks to improve competitive positioning and business outcomes. With our team of experts, cutting-edge technologies, and transparent processes, we focus on providing excellence while ensuring outstanding customer service. Ecosmob’s core expertise lies in VoIP solutions, DevOps, web applications, mobile applications, and outsourced developer staffing services. Ecosmob’s highly skilled team of developers has a consistent track record of delivering customized solutions within specified deadlines. Candidates Also Search: Testing Engineer Jobs Ecosmob Technologies Careers 2025 Details Company Name Ecosmob Technologies Job Role QA Trainee Job Type Full Time Job Location Ahmedabad Education BE/ B.Tech/ BCA/ MCA/ M.Sc Career Level 0 – 1 Years Salary Not Mentioned Company Website www.ecosmob.com Job Description For Ecosmob Technologies Careers 2025 Candidates Also Search: Software Engineer Jobs We are seeking a motivated and detail-oriented individual to join our team as a Trainee Test Engineer. The successful candidate will be responsible for executing test cases, reporting and tracking defects, and ensuring the quality of our software products. As a Trainee Test Engineer, you will have the opportunity to work closely with our experienced test engineers and learn the skills needed to advance your career in software testing. Candidates Also Search: BE/ B.Tech Jobs Eligibility Criteria Should be pass out from BE (IT,Computer), BCA, MCA, MSC Understanding of QA methodology Understanding of SDLC and STC Knowledge of Bug life cycle Knowledge of creating test scenarios and test cases of websites and mobile application Understanding of Software Testing Types Quick learner with an inquisitive mind-set looking to find out why, how, what etc. Ability to multi-task effectively and willingness to go the extra mile when required Excellent written and oral communication skills Keen to learn new technologies and implement those to solve business problems and improve application efficiency. Should have capacity to work independently and also as a part of team Understanding Of Agile process Ecosmob Technologies Careers 2025 Application Process DOUBLE CLICK TO APPLY ONLINE ! We wish you the best of luck in your Ecosmob Technologies Careers 2025 . May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

Experience Required: 3+ Years in VoIP/SIP QA, Telecom, or CPaaS/UCaaS Testing About Zudu AI Zudu AI is a next-generation voice automation platform that leverages AI-driven voice agents, programmable SIP/VoIP infrastructure, and real-time call automation to help enterprises transform their customer communications. Our scalable CPaaS/UCaaS platform enables millions of calls for leading enterprises across industries. Role Overview As a Senior Quality Analyst , you will take ownership of QA strategy, automation, and regression testing for our SIP/VoIP, AI-powered voice platform. You will design, automate, and execute end-to-end tests for SIP trunking, call flows, failover, media, and AI agent integrations. This is a hands-on technical role working directly with backend, DevOps, and AI teams. Key Responsibilities Lead the planning and execution of comprehensive QA strategies for VoIP, SIP, and programmable call flow components Build and maintain automated test frameworks using SIPp, JMeter, Python/Bash, and cloud-based test rigs Design and execute load, performance, failover, and regression tests on CPaaS/UCaaS platform features Debug and analyze SIP signaling, RTP/media issues using Wireshark, SIPp, and protocol analyzers Own bug lifecycle: document, triage, and work with engineering to resolve critical issues Validate TTS/STT, AI bot integrations, DTMF, call transfers, SIP trunk registration, and trunk failover logic Collaborate with DevOps for CI/CD QA pipelines, test data management, and test environment setup Prepare and maintain clear test plans, reports, and best practice documentation for ongoing QA Requirements 3+ years of hands-on QA/automation experience in VoIP/SIP, telecom, or CPaaS/UCaaS Strong knowledge of SIP, RTP, SDP, media negotiation, and protocol debugging Proficient with SIPp, Wireshark, JMeter, and scripting (Python, Bash) Experience with at least one open-source SIP stack (OpenSIPS, Kamailio, Asterisk, FreeSWITCH) Familiarity with cloud infrastructure (AWS, Azure) and CI/CD tools (Git, Jenkins, Docker) Demonstrated experience automating regression and performance testing for high-concurrency call flows Excellent written and verbal communication, clear bug reporting, and attention to detail (Bonus) QA for programmable voice APIs, voicebots, or AI integrations What You’ll Gain Define and lead QA for a rapidly growing AI voice/CPaaS platform Exposure to next-gen programmable SIP, AI voice, and multi-tenant call automation Opportunity to influence platform quality for enterprise and global scale Potential to build and mentor a future QA team

About Zudu AI Zudu AI is an advanced AI-driven voice automation platform, transforming call centers with human-like voice agents for enterprise-scale automation and operational excellence. Role Overview We are seeking a proactive and detail-oriented QA Intern to join our fast-growing team. This is an ideal opportunity for students or recent graduates passionate about software quality, automation, and AI-driven technologies. As a QA intern, you will work closely with our product, engineering, and support teams to ensure the reliability and performance of our AI voice platform. Key Responsibilities Understand the business logic and functional workflows of Zudu AI’s voice automation platform. Create and execute test cases for backend APIs, frontend interfaces, and end-to-end user journeys. Identify, document, and track software bugs and issues with clear reproducible steps. Test real-time voice calls, integrations (SIP/VoIP), UI components, and conversational AI features. Assist in developing automated tests (Selenium, Playwright, or similar tools) and basic scripts. Work with developers to verify bug fixes and ensure product stability. Participate in daily standups, sprint reviews, and QA planning meetings. Provide detailed feedback and suggestions to improve product quality and user experience. Document test results and contribute to building a knowledge base for QA processes. Who Should Apply Pursuing/completed a Bachelor’s degree in Computer Science, IT, Engineering, or a related field. Strong analytical, problem-solving, and communication skills. Interest or coursework in software testing, automation, or quality assurance. Basic understanding of web technologies (APIs, JavaScript, databases, REST). Familiarity with testing tools (Selenium, Postman, JMeter, etc.) is a plus—not mandatory. Willingness to learn about cloud platforms, AI, and enterprise software. Proactive attitude, attention to detail, and ability to work in a fast-paced environment. What You’ll Gain Real-world experience in testing large-scale, AI-powered SaaS products. Exposure to modern QA practices (manual + automation), DevOps, and CI/CD pipelines. Opportunity to interact with seasoned developers, product leaders, and AI engineers. Hands-on experience with cutting-edge voice and conversational AI systems. Certificate, letter of recommendation, and potential pre-placement offer (PPO) for top performers.

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role CS & VOLTE Operations Job Level/ Designation M2 / AGM Function / Department Central Operations Group-Active Operations Location Mumbai - Corporate Job Purpose To efficiently manage and maintain operations for National VoLTE, VoWiFi & Fix line VOIP Network (SME), so as to uphold a quake free network, and deliver quality customer experience through on-ground deployment of operational practices and guidelines. To Collaborate with SNOC, MS-Partners, Vendors, circle teams & POI partners, with the objective to ensure timely & systematic execution of tasks & resolution of escalated issues. Ensure Submission & notification to DOT so as to maintain 100% regulatory compliance. Key Result Areas/Accountabilities VoLTE, CS Core & Signaling Product Operations Responsible for overall Governance of various Network Elements in CS Core, VOLTE, STP & HLR/HSS domain Managing technical activities in forefront as SW upgrades, Technical Audits, Network resilience, Configuration changes for National Network. Supporting Circle team for operation of all Core nodes, evaluating RISK and mitigation plan in planned and unplanned outages Initiate actions to keep bandwidth utilization under threshold. POI partner management & port allocation for POI augmentation across the circles. Ensure successful completion of VoLTE UAT test cases from operations point of view. Sharing & Implementation of Best Practices across Circles. Fulfil various SOX / Security Requests. Arranging new code opening & modification of routing for existing codes in all core nodes across circles. Spare management for resolving hardware faults in core nodes. Roll out of parameter changes/ software upgrades in core nodes. VoLTE Capacity Management Monitor of HW/SW utilization for all VoLTE network elements and optimize same in sync with planning . Publishing of Monthly Report 5th of every month & VoLTE Dashboard to TOP management. RCA Analysis & rectification of call failure and emergency issues reported. Proactive triggering to Project & Planning team to cater the increasing traffic in core Nodes based on current utilization. Maintain congestion free VoLTE network by regular tracking & initiating required actions to ensure capacity utilization within threshold. Regulatory compliance Notification to DOT for any Change in Core Network Architecture & Software for various VoLTE Nodes. Supporting Circle Team for TRAI security Audit. Ensure timely delivery of ADHOC data requirements of TRAI & DoT. Impact analysis & launch of VoLTE ICR in co-ordination with Business, RA, Circle teams, other operators within stringent timelines. Vendor/Cross functional Coordination Co-ordination with MS-Partner & Vendors to ensure completion of Operational tasks & resolution of escalated issues Coordination with SNOC & Circle Teams for various VoLTE Network related issues. Validation for impact of new software in co-ordination with PMS, Mediation, RA and other concerns. Transformations and Rollout Analysing business requirement for rollout of new project in network & sharing impact. Co-ordination with multiple stakeholders for new roll out & transformation projects on live nodes. Support to project team in various projects related to core network. Core Competencies, Knowledge, Experience Minimum 6+ years of experience in Telecommunication Industry in Core/VoLTE Domain. Knowledge of Mobility Call flows, VoLTE Architecture, Telco Cloud, MSS, HSS, TAS, CSCF and SIP protocol will be preferred Good communication and presentation skills Ability to drive the Project/activity independently Prompt Co-ordination with vendors, internal teams & top management Must have technical / professional qualifications BE/B.Tech (E&C). preferably from reputed institution. Cloud Certification (will be a plus), Years of Experience 7+ years of experience. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role CS & VOLTE Operations Job Level/ Designation M2 / AGM Function / Department Central Operations Group-Active Operations Location Mumbai - Corporate Job Purpose To efficiently manage and maintain operations for National VoLTE, VoWiFi & Fix line VOIP Network (SME), so as to uphold a quake free network, and deliver quality customer experience through on-ground deployment of operational practices and guidelines. To Collaborate with SNOC, MS-Partners, Vendors, circle teams & POI partners, with the objective to ensure timely & systematic execution of tasks & resolution of escalated issues. Ensure Submission & notification to DOT so as to maintain 100% regulatory compliance. Key Result Areas/Accountabilities VoLTE, CS Core & Signaling Product Operations Responsible for overall Governance of various Network Elements in CS Core, VOLTE, STP & HLR/HSS domain Managing technical activities in forefront as SW upgrades, Technical Audits, Network resilience, Configuration changes for National Network. Supporting Circle team for operation of all Core nodes, evaluating RISK and mitigation plan in planned and unplanned outages Initiate actions to keep bandwidth utilization under threshold. POI partner management & port allocation for POI augmentation across the circles. Ensure successful completion of VoLTE UAT test cases from operations point of view. Sharing & Implementation of Best Practices across Circles. Fulfil various SOX / Security Requests. Arranging new code opening & modification of routing for existing codes in all core nodes across circles. Spare management for resolving hardware faults in core nodes. Roll out of parameter changes/ software upgrades in core nodes. VoLTE Capacity Management Monitor of HW/SW utilization for all VoLTE network elements and optimize same in sync with planning. Publishing of Monthly Report 5th of every month & VoLTE Dashboard to TOP management. RCA Analysis & rectification of call failure and emergency issues reported. Proactive triggering to Project & Planning team to cater the increasing traffic in core Nodes based on current utilization. Maintain congestion free VoLTE network by regular tracking & initiating required actions to ensure capacity utilization within threshold. Regulatory compliance Notification to DOT for any Change in Core Network Architecture & Software for various VoLTE Nodes. Supporting Circle Team for TRAI security Audit. Ensure timely delivery of ADHOC data requirements of TRAI & DoT. Impact analysis & launch of VoLTE ICR in co-ordination with Business, RA, Circle teams, other operators within stringent timelines. Vendor/Cross functional Coordination Co-ordination with MS-Partner & Vendors to ensure completion of Operational tasks & resolution of escalated issues Coordination with SNOC & Circle Teams for various VoLTE Network related issues. Validation for impact of new software in co-ordination with PMS, Mediation, RA and other concerns. Transformations and Rollout Analysing business requirement for rollout of new project in network & sharing impact. Co-ordination with multiple stakeholders for new roll out & transformation projects on live nodes. Support to project team in various projects related to core network. Core Competencies, Knowledge, Experience Minimum 6+ years of experience in Telecommunication Industry in Core/VoLTE Domain. Knowledge of Mobility Call flows, VoLTE Architecture, Telco Cloud, MSS, HSS, TAS, CSCF and SIP protocol will be preferred Good communication and presentation skills Ability to drive the Project/activity independently Prompt Co-ordination with vendors, internal teams & top management Must Have Technical / Professional Qualifications BE/B.Tech (E&C). preferably from reputed institution. Cloud Certification (will be a plus), Years Of Experience 7+ years of experience. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

hackajob is collaborating with Verisk to connect them with exceptional tech professionals for this role. Job Description We are looking for a seasoned IT Senior Technical Support Engineer-1 with 5 to 8 years of experience in enterprise IT support, HelpDesk and infrastructure operations. This role requires advanced technical knowledge across device and identity management and IT service management using ServiceNow. The ideal candidate will also bring hands-on experience with cloud platforms and enterprise security solutions such as Zscaler, Okta, and SailPoint. Responsibilities Key Responsibilities: ServiceNow & ITSM Use ServiceNow to manage IT tickets, incident resolution, service requests, and asset lifecycle tracking Maintain accurate and up-to-date inventory using ServiceNow Asset Management AV & Conference Room Support Manage conference rooms and ensure seamless AV functionality using Crestron systems Support executive meetings and virtual events, resolving audiovisual and IT issues proactively Integrate AV tools with Microsoft Teams, Zoom, and other communication platforms Endpoint & Device Management Enrol, manage, and support Windows, macOS, iOS, and Android devices using Microsoft Intune and Jamf Monitor device compliance and health; address non-compliant endpoints Perform remote actions such as device wipe, lock, or reset in the event of loss or compromise Deploy and update enterprise applications across devices Identity & Access Management Create, manage, and de-provision user accounts and groups using Office 365 Admin Center, Exchange, Okta, and SailPoint Configure and manage mailboxes (user, shared, room, resource), including delegation and access permissions Manage guest access and external sharing in collaboration platforms Troubleshoot and escalate Zscaler access issues and device tracing in coordination with security teams Additional IT Support Duties Oversee printer environments, VOIP systems, and CCTV infrastructure Lead IT onboarding and offboarding processes, including hardware, access, and account provisioning Provide Tier 2/3 escalation support for global end-users, ensuring timely and professional resolution Qualifications Required Skills & Experience: 8+ years of experience in IT support, systems administration, or infrastructure engineering Expertise In Cloud services (Azure, AWS) Microsoft Intune, Jamf, Office 365 Admin Center, Exchange Okta, SailPoint, Zscaler ServiceNow (ITSM & Asset Management) Maintain Crestron AV, VOIP, LAN, WAN ensuring high availability and performance. Strong troubleshooting skills across software, hardware, and network layers Ability to manage large-scale device fleets and ensure security compliance Preferred Microsoft Course MCSA/MCSE Required Skills Expert knowledge of Windows Client environment, Microsoft Intune, Office365, Laptop/Desktop Hardware troubleshooting skills. Strong problem-solving, communication, and documentation skills. Preferred Education Qualification: Any Graduation. About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Job Designation: Sr. Technical Engineer (L2 Support Engineer) Industry Experience: Telecom (GSM/LTE/BSS/OSS) Location: Bengaluru, India Required experience (in years)- 5 to 8 Yrs This position reports into the Sr. Manager Operations at Airlinq and would be responsible for deployment of Airlinq products and services at client site remotely/onsite as per the published standards and methodologies. Responsibilities: Responsible for handling Level 1 and Level 2 analysis, trouble shooting and resolution. Responsible for handling product queries. Handling all the communication related to the assigned customer accounts. Coordinating the issues internally and with outsourced partners, service providers (ISPs, ILD/NLD carriers) and onsite teams. Responsible for maintaining and making available up-to-date contact information, supported product lists, technical information regarding products, troubleshooting information, all known fault handling information and other information of general use. To interface with customer for all CSRs internal and external. Emergency CSR handling on a 24/7 service level, with on call support. Implement workarounds to limit customer downtime. Subsequently follow-up and ensure implementation of permanent solution. Participate or organize Technical Call Bridge to address technical diagnostics & collaboration with customers and partners. Maintain all the connectivity and account details from a support perspective to provide efficient support. Ensuring SLAs to better level than customer contract. To execute tasks allocated by the reporting manager in a timely manner Coordination with customer/partner SPOC for all technical aspects Coordination with customer/partner SPOC for Hardware / VM / Software Installation / Configuration including OS install, RAID configuration, high availability module, IP allocation Multitask and handle various tasks based on priority On-site assistance to Network Specialist for connectivity (e.g. MPLS) related technical and logistics aspects Coordination with customer/partner SPOC for all on-site tasks including structured cabling, labelling, rack mounting, equipment powering etc. Coordination with customer L1 / NOC teams including basic and detail level filtration & troubleshooting Coordination with L3 team Incident management, reporting, RCA preparation Educational Qualification: B.E. / B.Tech. , M.E./M. Tech., or M. Sc. in Computer Science / Electronics Engineering / MCA Skill Sets: Excellent understanding of GSM (Packet Core, MSC, HLR, STP, SS7 signaling, GGSN) and VAS Services (IN, SMS, USSD, MMS & GPRS) Experienced in IP networking, routing, connectivity, etc. Minimum 2-year Work experience, preferable in an O&M VAS & IOT environment with a mobile operator Technical know-how on MAP, INAP, CAMEL, GPRS, TCAP, SCCP, ISUP, SIGTRAN protocol stacks Diameter call flow for AAA Working knowledge of CDRs VOIP/SIP protocol UNIX (Sun Solaris/Linux), Shell/Perl/python Scripting Tools like Wireshark, postman, ticketing tool, Nagios Working knowledge on API Workflow & Testing SQL / Database Configuration & Maintenance Work Experience: 4 to 8 years of work experience.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Operates company's internal data communications systems. Plans, designs and implements local and wide-area network solutions between multiple platforms and protocols (including IP and VOIP). Supports/troubleshoots network issues and coordinates with vendors for installation of such items as routers and switches. Works on project implementation. Provides training and assists with proposal writing. Conducts project planning, cost analysis and vendor comparisons. Builds proof-of concept solutions with networking system technology and architects and implements networking solutions to address client requirements. Works with products or solutions on vendor hardware and operating system software. Requires knowledge in networking system technology areas including routers, networking controllers, bridges, or networking software related to these technologies. Job Description Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Key Responsibilities: Security Monitoring: Actively monitor security event logs and alerts from various security tools (firewalls, intrusion detection systems, etc.). Analyse security alerts to identify potential security incidents and escalate critical issues to senior engineers. Perform initial threat analysis on detected alerts to determine severity and potential impact. Incident Response: Respond to low-level security incidents by following established procedures. Gather evidence and document incident details for further analysis. Assist in implementing containment measures for security incidents. Access Control: Manage user access levels and permissions according to security policies. Review and approve access requests as needed. Security Configuration Management: Implement basic security configurations on network devices and systems as per security standards. Ensure security settings are applied consistently across the network. Compliance and Reporting: Maintain documentation related to security events and activities. Generate reports on security metrics and compliance status. Skill sets & Certification requirement: Certifications: CCNP, CCIE or equivalent, CompTIA Security+ Technical Skills: Basic understanding of network protocols and security concepts (firewalls, IDS/IPS, VPNs, etc.) Familiarity with security tools and log management systems Knowledge of operating systems and system administration practices Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are ou’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills And Experience Bachelor's degree in computer science, cybersecurity, or related field Entry-level experience in cybersecurity or network administration preferred Relevant security certifications (e.g., CompTIA Security+, Network+ ) can be beneficial 2+ Years of hands-on experience Other Important Skill Sets & Product Knowledge. Strong analytical and problem-solving abilities Attention to detail and ability to prioritize tasks Excellent communication skills to report findings and escalate issues Ability to work effectively in a team environment Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job details Employment Type: Full-Time Location: Pune, Maharashtra, India Job Category: Information Systems Job Number: WD30244340 Job Description Job Title-Engineer - Field IT Support Location- Pune Job description What you will do Field IT Engineers provide a variety of information technology support services including, but not limited to, connectivity, hardware/software support, and overall Field IT incident & service request resolution. The role also provides support & delivery of Enterprise and Business Unit projects and initiatives. Core Responsibilities Conduct hardware installation and provide ongoing support (e.g., PCs, tablets, mobility devices, printers, specialized devices). Provide software support and local infrastructure service support (e.g., server, network and VOIP). Assist in identifying and capturing Enterprise and BU project demand (e.g., planned & unplanned). Provide virtual Tech Hut services in region. Execute PC lifecycle management and perform asset management tasks as required by Corporate IT. Provide onsite Smart Hands (e.g., support and liaison with 3rd party & internal Johnson Controls Support teams). Support Identity and Access Management requests (e.g., provisioning, de-provisioning, access validation, authentication, network share, and troubleshooting). Support local IT security compliance (e.g., comms room set-up, maintenance, and access) as needed. Assist compliance teams with audit tasks. Provide satellite office support and travel for field visits, if needed. Support vendor management - working with accounts payable teams to ensure invoices are approved and paid in a timely manner. Support IT procurement as needed. Serve as IT escalation point in region for internal customers with issues related to IT systems, software, and hardware, in cases where Service Desk cannot resolve the problem. Manage relationship with Corporate IT. Deliver Field IT Services in accordance with SLT’s using Johnson Controls Service Management toolset. Communicate and provide updates to customers. What we're looking for: Required Minimum of 3 years’ experience in a Corporate IT environment. Associate's degree or equivalent experience in an IT Support role. Preferred Previous Corporate IT Support Experience.

Job Title - VOIP Support Engineer Job Location - Mumbai Experience : 6 months to 5yrs The Opportunity : We at Agami Tech are looking for a highly skilled and motivated VOIP Support Engineer to join our team. As a VOIP Support Engineer, you will be responsible for providing technical support and troubleshooting assistance to customers using Voice over Internet Protocol (VOIP) technologies. Your primary focus will be resolving customer issues related to VOIP systems, ensuring a seamless and reliable communication experience. The ideal candidate will have a strong technical background in networking and telecommunication technologies, excellent problem-solving abilities, and a customer-centric approach. Responsibilities: ● Provide technical support to customers experiencing issues with VOIP systems, including voice quality, call drops, configuration, and connectivity problems. ● Diagnose and troubleshoot technical issues reported by customers through various channels, such as phone, email, or ticketing systems. ● Collaborate with internal teams, including network engineers, software developers, and system administrators, to resolve complex issues and escalate problems when necessary. ● Conduct thorough analysis of network traffic and system logs to identify root causes of issues and develop appropriate solutions. ● Perform configuration changes, upgrades, and patch installations on VOIP systems to optimize performance and ensure compatibility with customer environments. ● Develop and maintain technical documentation, including troubleshooting guides, knowledge base articles, and best practices, to assist customers and internal teams. ● Provide training and guidance to customers and internal stakeholders on the proper usage and configuration of VOIP systems. ● Stay up-to-date with industry trends and emerging technologies related to VOIP and telecommunication to continuously enhance knowledge and skills. ● Participate in on-call rotation and provide after-hours support as needed. Requirements: ● Bachelor's degree in Computer Science, Telecommunications, or a related field. Relevant certifications (e.g., CCNA, CCNP, CCIE, or equivalent) are a plus. ● Proven experience working as a VOIP Support Engineer or in a similar technical support role. ● Strong understanding of VOIP technologies and protocols, such as SIP, RTP, H.323, and TCP/IP. ● Proficiency in configuring and troubleshooting VOIP platforms, such as , Asterisk, or Freeswitch ● In-depth knowledge of networking concepts, including LAN, WAN, routers, switches, firewalls, and VPN. ● Familiarity with network monitoring and troubleshooting tools, such as Wireshark, SolarWinds, or Nagios. ● Excellent analytical and problem-solving skills, with the ability to think critically and adapt to changing circumstances. ● Strong customer service orientation and the ability to effectively communicate technical concepts to non-technical users. ● Ability to work independently and prioritize tasks in a fast-paced, dynamic environment. ● Strong documentation and organizational skills. Preferred Qualifications: ● Experience with cloud-based VOIP solutions, such as Amazon Connect, Twilio, or RingCentral. ● Knowledge of session border controllers (SBCs) and their role in VOIP deployments. ● Familiarity with scripting languages, such as Shell, for automation and customization purposes. ● Experience with virtualization technologies, such as VMware or Hyper-V. Job Type: Full-time Pay: Up to ₹600,000.00 per year Benefits: Provident Fund Shift: Day shift Work Days: Monday to Friday Application Question(s): Notice Period Education: Bachelor's (Required) Experience: VOIP, Linux, Telephony, Red Hat: 1 year (Required) VOIP Support Engineer: 1 year (Required) Work Location: In person

Location: HSR Layout Sector-1 Experience: 4 – 6 years in IT & Telecom Sales Industry: IT & Telecommunications Employment Type: Full-time Company Nam: - Bridgei2p Telecommunications pvt ltd Job Summary: We are seeking a dynamic and results-driven Sales Manager with extensive experience in IT and Telecom sales. The ideal candidate will have in-depth knowledge of leased lines, SIP Trunks, MPLS, Internet services, Cloud solutions, and Unified Communications. This role requires a strong ability to develop new business opportunities, manage key accounts, and drive revenue growth in the telecom and IT services sector. Key Responsibilities: Sales & Business Development: Identify and acquire new business opportunities in IT and telecom services. Develop and execute sales strategies to achieve revenue targets. Build and maintain strong relationships with enterprise clients and partners. Product & Solution Selling: Promote and sell leased lines, SIP trunks, MPLS, cloud services, and other telecom solutions. Conduct product presentations and demonstrations tailored to client needs. Stay updated on industry trends and emerging technologies. Account & Relationship Management: Manage and grow key accounts by ensuring high customer satisfaction. Develop long-term relationships with decision-makers and influencers. Collaborate with internal teams to ensure seamless service delivery. Negotiation & Closing Deals: Prepare proposals, pricing strategies, and contract negotiations. Work closely with technical teams to deliver customized solutions. Ensure timely closure of deals and follow up on customer commitments. Market Analysis & Strategy Development: Analyze market trends, customer needs, and competitor activities. Develop go-to-market strategies for telecom solutions. Provide regular sales forecasts and performance reports. Key Requirements: Experience: Proven [X] years of experience in IT & Telecom sales, preferably in enterprise solutions. Strong knowledge of leased lines, SIP Trunking, MPLS, VPN, SD-WAN, VoIP, and cloud telephony. Experience in B2B and enterprise sales is highly desirable. Skills & Competencies: Excellent communication, negotiation, and presentation skills. Ability to understand technical concepts and translate them into business benefits. Strong sales acumen with a track record of meeting or exceeding targets. Customer-focused approach with problem-solving skills. Education: Bachelor’s degree in Business, IT, Telecommunications, or a related field. MBA (preferred but not mandatory). Why Join Us? Opportunity to work with cutting-edge telecom and IT solutions. Competitive salary with performance-based incentives. Career growth opportunities in a fast-paced and evolving industry. Collaborative and dynamic work environment. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹70,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Telecommunication: 3 years (Required) Work Location: In person

Must have experience in Freeswitch SIP and RTP Protocols Must have experience in coding language C, Python or Lua Kamailio and Opensip is a plus point. Required Candidate profile Interested candidate can share their resume at divya.garg@webviotechnologies.com or contact at 9045186615.

Job Description Description - External Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Associate Director In this role, you will: Lead the strategic planning, execution, and delivery of multiple projects and programs, ensuring alignment with business goals and client expectations. Manage conversational analytics projects involving VOIP technologies, SIP/RTP protocol handling Deploy end to end solutions involving AI/ML, generative AI, Agentic AI, ML models. Drive end-to-end program governance, including planning, execution, tracking, and risk management for large-scale Java/ Python/C/C++ - based, projects. Drive continuous innovation, process improvements, and digital transformation initiatives Oversee the design and architecture of enterprise-level microservices-based solutions using Spring, Spring Boot, and Cloud technologies (AWS/GCP/Azure). Manage and mentor cross-functional teams, ensuring high performance, collaboration, and alignment with agile methodologies. Ensure on-time delivery of user stories within sprints while maintaining high code quality, security standards, and minimal defects. Work closely with stakeholders, product owners, and senior leadership to define roadmaps, resource planning, and execution strategies. Champion DevOps/MLOPS best practices, CI/CD implementation, and automation for improved software development lifecycle (SDLC). Optimize cost, scalability, and performance of applications, ensuring robust cloud-native architecture. Establish and enforce security, compliance, and coding best practices for large-scale enterprise applications. Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth. Conduct design and code reviews to ensure code developed meets coding best practices guidelines, unit testing, security, and scalability and maintainability guidelines. Designing and delivering end to end integration solutions (Angular, React, Java, Spring Boot, Oracle, Python, Cloud Sql, Big Query and CI/CD) for applications. Engage with inspiring designers and front-end engineers and collaborate with leading back-end engineers as we create reliable APIs. Reviewing and being responsible for code quality, facilitating development, testing support, production support and implementation of End-to-End Integration applications. Improving system quality by identifying issues and common patterns, and developing standard operating procedures Enhancing applications by identifying opportunities for improvement, making recommendations, and designing and implementing systems Maintaining and improving existing codebases and peer review code changes Liaising with colleagues to implement technical designs. Investigating and using new technologies where relevant Flexible to work in shifts and provide on-call support. Analytical skills and the ability to leverage large data sets to drive change and improve current ways of working – can spot trends, patterns, errors and inaccuracies, with excellent attention to detail. Flexible approach to work, with the skill and experience to manage and deliver multiple pieces of work at once. Delivery focused, and a completer-finisher who possesses tenacity and resilience to get things done. Maintaining congenial work environment Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities. Requirements Qualifications - External To be successful in this role, you should meet the following requirements: 12+ years of overall IT experience with C, C++,Java, Spring Boot, CloudSQL, GCP, VOIP technologies Experience in CICD pipeline build, MLOPS, Model training/tuning, Model governance, GITHUB tooling, Shell Scripting, Python Programming. Extensive experience on APIs and Web/Micro Services (REST, Fast API) API Contract Design (OAS3) Well versed in API integration, Service-oriented architecture, and development. Databases (relational, non-relational) ideally Cloud SQL, Big Query Experience in solution design/architecture and development on modular Java applications/APIs and Database. Proven ability to define and build architecturally sound solution designs. Experience in estimating development efforts and delivery planning. Strong understanding of networking concepts like firewalls, proxy servers, gateways Experience on cloud platforms (GCP, Azure is preferred) You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

Location : Mumbai / Pune Contract Duration : 12 Months Experience : 7+ Years Primary Skills Strong hands-on experience with SilverPeak SD-WAN (EdgeConnect appliances) Configuration and deployment expertise with Cisco Switches and Routing Protocols – OSPF, BGP Secondary Skills Good knowledge and hands-on experience with Cisco Wireless Controllers (WLCs) and Access Points (APs) Key Responsibilities Deploy and configure SilverPeak SD-WAN routers (EdgeConnect) and Cisco switches Configure and troubleshoot routing protocols including BGP, OSPF, EIGRP Set up and maintain VPN tunnels and troubleshoot VPN issues Hands-on with VoIP, HSRP, GLBP, STP, PVST+, IPSec site-to-site VPN, NAT/PAT Commissioning and decommissioning of network components Handle service restorations, service requests, and change requests Coordinate with vendors for both ongoing operations and new implementations Follow Change Control processes for submissions and approvals Plan and implement network upgrades and migrations with minimal impact to end users Create and update network diagrams using Visio Develop and maintain up-to-date technical documentation Must be willing to work evenings, weekends, and on-call as required for network maintenance or emergencies Qualifications Minimum 7 years of relevant hands-on experience in enterprise network environments Expertise in SD-WAN technologies, especially SilverPeak Advanced troubleshooting and analytical skills Excellent communication and team coordination skills

I’m helping Pearl Talent find a top candidate to join their team full-time for the role of Intake Specialist & Operations Lead (Premier Provider Home Care Services) . You'll rnsure seamless home care experiences by optimizing caregiver coordination and operational efficiency. Compensation: Provide your expected compensation while applying Location: Remote (anywhere) Mission of Pearl Talent: "Our job doesn’t end when a talent has joined your team. We ensure that they’re fully integrated and actively contributing to your company’s growth. If a hire doesn’t meet your expectations, we’ll work with you to understand why and replace them at no additional cost." What makes you a strong candidate: You are an expert in Report generation, Patient coordination, Healthcare scheduling, HIPAA compliance, AlayaCare. You have the potential to develop in VoIP, RingCentral, OpenPhone, Klara. English - Fully fluent Responsibilities and more: Work Arrangement: Fully Remote Job Type: Full-Time Work Schedule: * Split-shift availability required: * Morning block (e.g., 7:00 AM – 11:00 AM PST) * Evening block (e.g., 4:00 PM – 8:00 PM PST) * May adjust to a continuous 8-hour shift depending on evolving needs. Holiday Orientation: US Holidays. About Pearl Talent Pearl works with the top 1% of candidates globally and connects them with leading startups in the US and EU. Our clients have raised over \$5B in aggregate and are backed by firms like OpenAI, a16z, and Founders Fund. They seek talented and driven professionals for long-term collaboration and growth. Hires have been flown to the US and EU for on-site work and promoted to roles on par with local teams. Why work with us We are not a traditional recruiting agency. We focus on placing outstanding candidates with top-tier founders who prioritize long-term success. We also offer retention bonuses at 3, 6, 9, and 12 months, along with community-driven benefits such as an annual retreat. About the hiring company The company is the fastest-growing home care franchisor in the US, with over 500 independently operated locations. Since 1999, it has helped individuals age and recover safely at home. Recognized as a Best of Home Care National Provider for eight consecutive years, it provides compassionate care with clinical-grade operational precision. Their work culture emphasizes accountability, empathy, integrity, and operational excellence. Every team member is expected to contribute meaningfully to a high-performing environment that directly improves lives. Role overview The Operations Lead/Intake Specialist will act as the operational nerve center of client-caregiver coordination. They will manage the scheduling matrix, oversee day-to-day logistics, and serve as the key communication hub between clients, caregivers, and internal staff. This role is critical to ensuring continuity of care, maximizing caregiver utilization, and creating a seamless client experience. Key responsibilities * Handle real-time caregiver-client scheduling, matching based on skills, location, and availability. * Monitor care requests and coordinate responses within SLAs. * Maintain scheduling software (e.g., ClearCare, AlayaCare, AxisCare) with up-to-date records. * Proactively communicate with caregivers and clients to confirm schedules, address changes, and fill gaps. * Coordinate with care managers and back-office for incident reports and staff follow-ups. * Identify inconsistencies or no-shows and make on-the-fly schedule adjustments. * Flag and resolve caregiver coverage gaps in collaboration with cross-functional teams. * Generate reports on staffing coverage, fulfillment rates, and productivity. * Support workflows such as timesheet collection, payroll prep, and follow-ups when capacity allows. Immediate tasks (week 1) * Complete system training on internal scheduling tools and SOPs. * Shadow outgoing schedulers or care managers to understand internal processes. * Observe live scheduling adjustments and client-caregiver communication. * Begin drafting and confirming schedules under supervision. * Review caregiver/client preferences and recurring care needs. * Align with the operations lead on additional duties (e.g., light RCM tasks, timesheet checks) Requirements Must-haves: * 5+ years of experience in home health/healthcare scheduling or patient coordination. * Proficiency in platforms like ClearCare, AlayaCare, AxisCare, or similar. * Excellent English communication skills (written and spoken, neutral accent). * Strong organizational and time-management skills in fast-changing environments. * HIPAA-compliant behavior and familiarity with U.S. healthcare data protocols. * Experience working PST hours. Nice-to-haves: * Exposure to revenue cycle operations or payroll/timesheet processing. * Background in home care agency operations. * Familiarity with VoIP and patient intake systems (e.g., OpenPhone, Klara, RingCentral) Benefits: * Fully remote: work from anywhere. * Generous PTO: paid time off to rest and recharge. * Direct mentorship: grow through international expert guidance. * Learning & development: access to ongoing resources for career growth. * Global networking: collaborate with professionals around the world. * Work-life balance: flexible hours to support your well-being. Recruitment process: * Application * Screening * 30-minute Interview * Skills Assessment * Client Interview * Job Offer * Client Onboarding

Job Description Preferred Qualifications: Minimum 5 years of hands-on development experience Experience with microservices and cloud native applications design. Experience in Kubernetes and Docker. Experience/Knowledge in at least three of the following technical areas is also required: Object oriented design and methodologies Experience developing cloud-based services (e.g. SaaS, PaaS) Knowledge and development background in web services, or web based technologies using REST. Experience with VoIP/IMS based technologies based on SIP protocol. Experience with highly available/redundant software. 2+ years of DPDK, including DPDK drivers and DPDK framework As mandatory, solid expertise in following: C, C++, Python, Golang and Java will be plus Hands on experience in network programming(TCP/IP) and debugging networking issues Experience in developing Scalable, Fault tolerant and Highly available systems Experience in developing multi-threaded and client server applications Experience working in Agile/Scrum development process Experience in Linux/Unix environment Strong communication skills required. Strong writing skills required. Ability to multi-task and handle changing priorities. Knowledge of software development methodology, build tools and product life cycle; experience in agile development is a plus. Excellent team skills, can-do attitude, focus on quality. BS or MS in Computer Science, Computer Engineering, or equivalent Responsibilities Job Description : This is an engineering position that will involve working on Oracle’s market-leading Session Border Controller (SBC) product. The SBC is deployed across multiple top-tier operators and numerous large and medium enterprises. This position is to specifically support an initiative to develop a cloud-native SBC following an Agile development methodology. Candidates will be expected to perform development and test activities. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Responsibilities and Skills Efficient Ticket Handling for Customer Satisfaction : Manage tickets proficiently to ensure optimal customer satisfaction upon resolution. Comprehensive Troubleshooting : Identify and resolve issues concerning Desktop/Laptop Hardware, Network, Operating Systems, and Software through systematic troubleshooting. Server Configuration and Maintenance : Configure and maintain Windows Servers, AWS servers, and various software utilities for seamless operations. Flexible Shift Work : Ability to work in 24 7 rotating shifts, ensuring continuous support and system availability. Network Infrastructure Management : Configure, manage, and troubleshoot Firewall, Network Switches, and Cisco switches configurations for smooth network operations. VPN and VLAN Management : Maintain and troubleshoot VPNs, VLANs, and other network configurations for secure and efficient communication. Server Backup and Maintenance : Manage Server Backups, Patches, routine tasks, and data restoration to safeguard against data loss and system downtime. Emergency Support : Provide remote and in-office emergency support during non-office hours to address critical issues promptly. Telephony Configuration : Configure and troubleshoot IP Phones and VOIP systems for seamless communication. Active Directory Management : Manage Domain Controller, Active Directory, DHCP Server, DNS Server, Group Policy, and User rights assignments for efficient user management. Email Configuration and Migration : Configure and migrate users and mailboxes in Active Directory, Exchange, and Office 365 for streamlined email communication. Web Server and Database Management : Configuration and Management of IIS and SQL Servers for efficient web hosting and database management. Virtualization Platform Administration : Administer and Manage Virtual Machines through Hyper-V and other virtualization platforms for resource optimization. Effective Communication : Communicate effectively with local and overseas users while providing remote support to ensure clarity and understanding. Mail Gateway Configuration : Manage mail gateway configurations to enhance email security and efficiency. Proactive Monitoring : Proactively monitor Server Logs/Resources to prevent outages and ensure continuous system availability. Skills Required: Networking Proficiency : Strong grasp of core networking principles including LAN/WAN, TCP/IP, VPN, Wireless, and Firewalls. Active Directory Expertise : Proficiency in Active Directory, DHCP, DNS, IIS, and Group Policies for efficient user and system management. Quick Learner and Self-Motivated : Ability to quickly grasp new technologies, self-motivated with a proactive attitude toward issue resolution and technology learning. Team Player with Strong Customer Service Skills : Collaborative team player with excellent customer service, comprehensive problem-solving, and troubleshooting skills. Attention to detail in communication (both oral and written) is essential for effective collaboration and support delivery.

Job Duties Windows server and workstation Patching Subject Matter Expert Coordinate client patching for ... Advisory-Digital-MITS-Patching Administrator -L4/L5 Advisory-Digital-MITS-Patching Administrator -L4/L5 27-05-2025 Job Summary Reports To Position Candidates Job Title Advisory-Digital-MITS-Patching Administrator -L4/L5 B.E/B.Tech Experience Required (yrs) 6 - 8 years Job Description Job Duties Windows server and workstation Patching Subject Matter Expert Coordinate client patching for all patching entitlements under our Service Agreements Be able to support patching maintenances Assist in tracking all patching entitlements under our Service Agreements Shift: Friday Tuesday 8:30am 5:00pm IST Coordinate CVE response for Zero Day Patching Acts as the primary coordinator for Patch Management activities for monthly endpoint security patching for Windows devices Schedules, coordinates, gains approvals, and plans Windows security patching for customer devices Analyzes risk and test patching on a monthly basis, based on Microsoft Patch release schedules, community feedback, and internal testing Coordinates with account team representatives to ensure Patching execution is unobtrusive and planned according to customer requirements Designs and implements documentation and procedures for Managed Services & the NOC team on execution of security updates in adherence to industry best practices Oversees and manages tooling required for execution of Patch Management including but not limited to N-central PME (Patch Management Engine) Oversees onboarding and kick-off of Patch Management for new employee contracts and onboardings including providing input on licensing, customer environment requirements, special environment considerations Maintains and supports non-Windows Patch activities including but not limited to 3 rd Party Application Patching, Ad-hoc Network/Firewall patching entitlements and other security and firmware updates Coordinates with Network Operations Center, Escalations resources, and Customer Success Managers within Managed Services to maintain proper scheduling and execution of off-hours Patch Management activities Participates in an on-call rotation to assist with Patching processes during off-hours shifts Other duties, as required Supervisory Responsibilities: N/A Qualifications, Knowledge, Skills, and Abilities Education: High School diploma or GED, required Bachelor s Degree with major in Information Technology or Computer Science, preferred Experience: Four (4) or more years of experience managing, troubleshooting, configuring patching maintenances Experiences in Patch Management Engine (PME) patching Experience in one of the following technical areas: O365/M365, Azure/AWS/Cloud Technologies, Complex Networking, Physical Infrastructure & Server OS (Hypervisors, SANs, Virtualization), required Three (3) or more years of experience in security and patch management of Microsoft Windows operating systems, required Experience troubleshooting Server OS, Virtualization, Networking, Cloud, and other Infrastructure stack incidents Client facing consulting experience, preferred One (1) or more years of experience in third-party patch execution utilities such as SCCM or Azure Intune, preferred License(s)/Certification(s): Certification(s) in Windows Server Hybrid Administrator Associate (AZ-800, AZ-801) preferred Certification(s) in Azure Security Engineer Associate (AZ-500) preferred Software: One (1) or more of the following, required: Microsoft Operating Systems suite of products such as: Office 365, Active Directory, Azure, Exchange, Windows Server Remote Management or Monitoring/Observability Solution Software. Ex. N-Central, Auvik, PRTG, Nagios, NetFlow FortiOS or other Firewall Software Experience Azure Cloud suite and specific technical areas within (EntraID, Intune, ASR) Complimentary experience with Microsoft Windows systems and other network adjacent systems (voip, SAN, Hypervisors, etc), preferred Language: N/A Other Knowledge, Skills & Abilities: Strong verbal and written communication skills Excellent interpersonal and customer relationship skills Ability to react quickly, decisively, and deliberately in high-stress, high-impact situations Ability to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details Ability to successfully multi-task while working independently or within a group environment Ability to work well under pressure while dealing with unexpected problems in a professional manner Ability to communicate technical issues with non-technical people Possesses good work habits, a strong work ethic, and is able to adhere to company work hours, policies, and standard business etiquette Keywords: Microsoft, Windows, Patching, Patch, Management, 3 rd -party, Security Update, Firewall, InTune, SCCM, N-central, Managed Services, Infrastructure, Azure, System Administration, Tools

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.. Job Summary. We are looking for an enthusiastic and motivated engineer to join our team and contribute towards developing and operating our real time communication platform. You would be responsible for developing and operating backend components of a real-time communications platform including but not limited to VoIP softphone, Conferencing, Screen Share, Voicemail, Call Recording, and Restful API Services. You will be part of a DevOps team made up of diverse individuals with varied experience levels from Junior to Expert. Looking for a Developer to assess the existing platform and work with the team to scale, harden, optimize, and build new features to improve the customer experience. The role offers an exceptional learning opportunity allowing you to expand your skills and expertise working in a supportive environment alongside seasoned engineers while making meaningful contributions to our expanding Unified Communications business.. Job Description. Who we are:. The Unified Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our residential, commercial, and wholesale customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity, fostering inclusivity, empowering individuals, dynamic collaboration, and promoting open communications. Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products.. Preferred Skills & Experience:. Primary experience coding in Java. Intermediate experience coding in Scala or GoLang. Hands-on experience with Open-Source Software. Expertise in consuming and producing REST APIs. Working knowledge of SQL and NoSQL databases. Experience working in cloud infrastructures like AWS, Open Stack, and VMware. Experience in SDLC. Scrum experience a plus. Core Responsibilities. Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.. Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases.. Participates in training representatives and operations staff on internally developed software applications.. Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports.. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers.. Works with Quality Assurance team to determine if applications fit specification and technical requirements.. Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.. Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences.. Displays knowledge of and ability to apply, project management skills.. Consistent exercise of independent judgment and discretion in matters of significance.. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.. Other duties and responsibilities as assigned.. Employees At All Levels Are Expected To. Understand our Operating Principles; make them the guidelines for how you do your job.. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.. Win as a team make big things happen by working together and being open to new ideas.. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.. Drive results and growth.. Respect and promote inclusion & diversity.. Do what's right for each other, our customers, investors and our communities.. Disclaimer. This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.. Education. Bachelor's Degree. While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.. Relevant Work Experience. 5-7 Years. Show more Show less

IT Head Manager (4 To 7 Years) (Vadodara) IT Head Manager (4 To 7 Years) (Vadodara) - IT Services and Software Development company IT Head Manager (4 To 7 Years) (Vadodara) IT Head Manager (4 To 7 Years) (Vadodara) Responsibilities: Monitor and work effectively on tickets and make sure tickets resolved to best of the satisfaction Troubleshoot Desktop/Laptop Hardware as well Network issues. Troubleshoot OS and Software Related issues. Configure and Maintain Windows Servers, Software and Oher utilities. Able to work in 24X5 Rotating shift. Configure and Maintain SAN, Firewall, Network Switches Configurations. Maintain and Troubleshoot VPNs, VLans and other network configurations. Manage Server Backups, Patches and other routine tasks and restoration of Data when required. Provide remote support and in office support incase of Emergency during out of office hours. Configure and Troubleshoot IP Phones and VOIP. Configurations and management of Domain Controller, Active Directory, DHCP Server, DNS Server, Group Policy and User rights assignments Configure and Migrate users and Mailboxes in Active Directory, Exchange and Office 365. Configure and Manage IIS and SQL Servers. Administer and Manage Virtual Machines through Hyper-V and Other virtualization platforms. Communicate effectively with Local as well Overseas users and provide remote support. Manage mail gateway configurations. Knowledge on ISO Policies and work practices and follow same in routine tasks. Administer Jira and Other Project management and Ticketing Software. Monitor Server Logs/Resources and act proactively to avoid outage. Configure and Maintain Firewall, Network Switches,cisco switches Configurations Skills: Requires a strong understanding of core networking including but not limited to: LAN/WAN, TCP/IP, VPN, Vlans, Wireless and Firewalls. Strong knowledge of Active Directory, DHCP, DNS, IIS and Group Policies. Knowledge of Office 365, Intune administration and Exchange Server. Must be Quick Learner, Self Motivated, having attitude of taking ownership and resolve issues and learn new technologies. Must be a team player with excellent customer service skills and communication skills (both oral and written), attention to detail, comprehensive problem solving and troubleshooting skills.

: Established in 1991, Matrix (www.matrixcomsec.com) is a leader in Security and Telecom solutions for modern businesses and enterprises. Matrix has launched cutting-edge products like Video Surveillance Systems - Video Management Software, Network Video Recorder, and IP Camera, Access Control and Time-Attendance Systems as well as Telecom Solutions such as Unified Communications, IP-PBX, Universal Gateways, VoIP and GSM Gateways, and Communication Endpoints. These solutions are feature-rich, reliable, and conform to international standards. Having global footprints in Asia, Europe, North America, South America, and Africa through an extensive network of more than 2,500 channel partners, Matrix ensures that the products serve the needs of its customers faster and longer. We aspire to be the world leader in innovative telecom and security solutions by offering cutting-edge, high-performance telecom and security solutions to business customers. Roles and Responsibilities : Maintain client relations to build excellent reputation for service and produce repeat business. Interact regularly with top ten accounts related to weekly selling, deliveries and stock availability. Maintaining contact with existing clients to ensure that they are satisfied with their services Building relationships with existing clients to ensure repeat business and new business opportunities Managing existing customer accounts by ensuring that existing customers remain satisfied with company products and services. Developing and implementing effective account plans to retain existing customers. Identifying customer needs and communicating how company products and services fulfill those needs. Suggesting innovative ways to increase sales and enhance clients' experience. KRA's: Sales from regular SI's Number of SI's build How to get constant business from SI's Skills Required: Ability to increase customer engagement. Knowledge of customer relations management software and MS Office. Outstanding communication and negotiation skills. Analytical and time management skills.

Department: Engineering India Telephony Team Experience: 18+ years Role Overview: We seek a Software Architect to lead software design and technical guidance for our India Telephony engineering team, representing the PBX Architecture Team locally. This role focuses on defining functional requirements, software design, and mentoring the team during implementation, while collaborating with global Architecture and Product organizations. Key Responsibilities: Lead software design for the India Telephony team, ensuring alignment with PBX architecture. Define functional requirements and oversee their implementation. Optimize computational efficiency, network communication, and data structures. Enforce best software development practices and ensure design consistency. Mentor engineers, providing technical guidance throughout development. Conduct architectural reviews and uphold system integrity. Collaborate with global Architecture teams to align on technical direction . Required Qualifications: 15+ years in software development and architecture. Expert in C++ (latest standards, C++17/20/23). Strong grasp of algorithms, data structures, and network communication. Proven experience in building distributed, high-performance systems. Experience in leading software design and overseeing implementation. Experience in developing and architecting large-scale projects from scratch. Mentorship experience with engineering teams. Strong analytical and problem-solving skills. Preferred: Experience in telephony, VoIP, or real-time systems. Experience with cloud technologies This role is ideal for a technical leader who excels in software design, team mentorship, and cross-functional collaboration.

Job Title-Engineer - Field IT Support Location- Pune What you will do Field IT Engineers provide a variety of information technology support services including, but not limited to, connectivity, hardware/software support, and overall Field IT incident & service request resolution. The role also provides support & delivery of Enterprise and Business Unit projects and initiatives. Core Responsibilities Conduct hardware installation and provide ongoing support (e. g. , PCs, tablets, mobility devices, printers, specialized devices). Provide software support and local infrastructure service support (e. g. , server, network and VOIP). Assist in identifying and capturing Enterprise and BU project demand (e. g. , planned & unplanned). Provide virtual Tech Hut services in region. Execute PC lifecycle management and perform asset management tasks as required by Corporate IT. Provide onsite Smart Hands (e. g. , support and liaison with 3rd party & internal Johnson Controls Support teams). Support Identity and Access Management requests (e. g. , provisioning, de-provisioning, access validation, authentication, network share, and troubleshooting). Support local IT security compliance (e. g. , comms room set-up, maintenance, and access) as needed. Assist compliance teams with audit tasks. Provide satellite office support and travel for field visits, if needed. Support vendor management - working with accounts payable teams to ensure invoices are approved and paid in a timely manner. Support IT procurement as needed. Serve as IT escalation point in region for internal customers with issues related to IT systems, software, and hardware, in cases where Service Desk cannot resolve the problem. Manage relationship with Corporate IT. Deliver Field IT Services in accordance with SLT s using Johnson Controls Service Management toolset. Communicate and provide updates to customers. What were looking for Required Minimum of 3 years experience in a Corporate IT environment. Associates degree or equivalent experience in an IT Support role. Preferred Previous Corporate IT Support Experience.

We are looking for a seasoned IT Senior Technical Support Engineer-1 with 5 to 8 years of experience in enterprise IT support, HelpDesk and infrastructure operations. This role requires advanced technical knowledge across device and identity management and IT service management using ServiceNow. The ideal candidate will also bring hands-on experience with cloud platforms and enterprise security solutions such as Zscaler, Okta, and SailPoint. Required Skills & Experience: 8+ years of experience in IT support, systems administration, or infrastructure engineering Expertise in: Cloud services (Azure, AWS) Microsoft Intune, Jamf, Office 365 Admin Center, Exchange Okta, SailPoint, Zscaler ServiceNow (ITSM & Asset Management) Maintain Crestron AV, VOIP, LAN, WAN ensuring high availability and performance. Strong troubleshooting skills across software, hardware, and network layers Ability to manage large-scale device fleets and ensure security compliance Preferred Microsoft course: MCSA/MCSE Required skills: Expert knowledge of Windows Client environment, Microsoft Intune, Office365, Laptop/Desktop Hardware troubleshooting skills. Strong problem-solving, communication, and documentation skills. Preferred Education Qualification : Any Graduation. Key Responsibilities: ServiceNow & ITSM: Use ServiceNow to manage IT tickets, incident resolution, service requests, and asset lifecycle tracking Maintain accurate and up-to-date inventory using ServiceNow Asset Management AV & Conference Room Support: Manage conference rooms and ensure seamless AV functionality using Crestron systems Support executive meetings and virtual events, resolving audiovisual and IT issues proactively Integrate AV tools with Microsoft Teams , Zoom, and other communication platforms Endpoint & Device Management: Enrol, manage, and support Windows, macOS, iOS, and Android devices using Microsoft Intune and Jamf Monitor device compliance and health; address non-compliant endpoints Perform remote actions such as device wipe, lock, or reset in the event of loss or compromise Deploy and update enterprise applications across devices Identity & Access Management: Create, manage, and de-provision user accounts and groups using Office 365 Admin Center , Exchange , Okta , and SailPoint Configure and manage mailboxes (user, shared, room, resource), including delegation and access permissions Manage guest access and external sharing in collaboration platforms Troubleshoot and escalate Zscaler access issues and device tracing in coordination with security teams Additional IT Support Duties: Oversee printer environments , VOIP systems , and CCTV infrastructure Lead IT onboarding and offboarding processes, including hardware, access, and account provisioning Provide Tier 2/3 escalation support for global end-users, ensuring timely and professional resolution