1657 Voip Jobs - Page 36

Job Title: Sales Executive Location: Sector 63, Noida Company: FineSoft Technologies Pvt. Ltd. About the Company: FineSoft Technologies is a leading provider of SMS solutions, specializing in WhatsApp messaging and high-quality termination services. We are committed to delivering exceptional value to our clients by providing innovative, scalable, and reliable communication solutions. Position Overview: We are seeking an experienced and highly motivated sales executive to drive revenue growth in our SMS wholesale A2P (application-to-person) markets. The ideal candidate will have a proven track record in telecom sales, specifically within the SMS wholesale or VoIP fields, and will be passionate about building strong customer relationships and exploring new business opportunities. Key Responsibilities: Portfolio Development: Actively identify, acquire, and develop new business opportunities in the SMS A2P sectors. Manage and expand the customer portfolio to ensure maximum growth and retention. Client Relationship Management: Maintain strong relationships with existing clients, providing exceptional service, and identifying opportunities for upselling and cross-selling. Business Negotiation & Deals: Negotiate and finalize commercial agreements for VoIP and SMS A2P traffic termination with overseas clients, ensuring mutually beneficial terms. Revenue Growth: Drive consistent revenue growth from assigned accounts in both VoIP and SMS A2P markets through proactive sales efforts and market intelligence. Market Intelligence: Stay updated with market trends, rate changes, and the competitive landscape to proactively identify new opportunities and solutions for clients. Customer Communication: Communicate effectively with clients regarding rate changes, service updates, and new product offerings to ensure client satisfaction and continued business. Sales Reporting & Forecasting: Maintain accurate sales records, forecast potential revenue, and provide regular updates on account progress to management. Required Qualifications: Educational Background: A university degree in Marketing, Business Administration, Finance, or a related field is preferred. Experience: A minimum of 1 year in the SMS wholesale A2P market or the telecom industry, with direct sales experience in SMS. Proven Sales Experience: Demonstrated success in meeting or exceeding sales targets, with a strong understanding of the telecom and messaging markets. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to engage and influence clients at all levels. Self-Motivated: A driven individual who can work independently while also being a strong team player, comfortable with a results-oriented environment. Industry Knowledge: Familiarity with A2P messaging, VoIP traffic, and the telecommunications industry is a significant advantage. Why Join Us: Competitive Salary & Commission Structure: Enjoy a competitive salary with attractive commission incentives based on performance. Career Growth: As a fast-growing company, FineSoft Technologies offers significant opportunities for career advancement. Dynamic Work Environment: Work in a dynamic and collaborative environment with a team of professionals who are passionate about innovation in the telecom space. Global Exposure: Gain exposure to international markets and clients, expanding your professional network globally. How to Apply: Interested candidates should submit their updated resume to hr@finesofttechnologies.com. We also welcome referrals, so feel free to share this opportunity with your network. Job Type: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person Speak with the employer +91 6395615529. Job Types: Full-time, Permanent Pay: ₹8,985.97 - ₹34,291.44 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Fixed shift Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: SMS Sales: 1 year (Required) Language: English (Preferred) Location: Noida, Uttar Pradesh (Required) Work Location: In person Speak with the employer +91 8882672029

Department: Engineering India Telephony Team Experience: 18+ years Role Overview: We seek a Software Architect to lead software design and technical guidance for our India Telephony engineering team, representing the PBX Architecture Team locally. This role focuses on defining functional requirements, software design, and mentoring the team during implementation, while collaborating with global Architecture and Product organizations. Key Responsibilities: Lead software design for the India Telephony team, ensuring alignment with PBX architecture. Define functional requirements and oversee their implementation. Optimize computational efficiency, network communication, and data structures. Enforce best software development practices and ensure design consistency. Mentor engineers, providing technical guidance throughout development. Conduct architectural reviews and uphold system integrity. Collaborate with global Architecture teams to align on technical direction. Required Qualifications: 15+ years in software development and architecture. Expert in C++ (latest standards, C++17/20/23). Strong grasp of algorithms, data structures, and network communication. Proven experience in building distributed, high-performance systems. Experience in leading software design and overseeing implementation. Experience in developing and architecting large-scale projects from scratch. Mentorship experience with engineering teams. Strong analytical and problem-solving skills. Preferred: Experience in telephony, VoIP, or real-time systems. Experience with cloud technologies Prior experience with India-based engineering teams. This role is ideal for a technical leader who excels in software design, team mentorship, and cross-functional collaboration.

Tips: We are looking for a skilled and experienced System & Network Administrator to maintain, support, and enhance our IT infrastructure. The ideal candidate will be responsible for managing servers, networks, user systems, and security frameworks to ensure seamless operations and high system availability. Responsibilities Install, configure, and maintain Windows/Linux servers and desktop systems. Manage Active Directory, DNS, DHCP, Group Policy, and Office 365 environments. Perform regular system upgrades, patch management, and data backups. Monitor system performance, troubleshoot issues, and optimize efficiency. Implement and maintain IT security measures including antivirus, endpoint protection, and access controls. Create and maintain technical documentation for systems and procedures. Network Administration Administer LAN, WAN, VPN, and firewall infrastructure. Configure and manage switches, routers, and firewalls (Cisco, Fortinet, SonicWall). Monitor network traffic and performance, ensuring uptime and reliability. Set up and manage remote access solutions and wireless networks. Ensure secure network architecture with appropriate segmentation and monitoring tools. Support VoIP, video conferencing, and bandwidth management systems. Required Skills & Competencies Solid experience in both Windows and Linux server environments. Strong understanding of networking protocols: TCP/IP, VLAN, VPN, DNS, DHCP. Experience with network and system monitoring tools (e.g., PRTG, SolarWinds, Zabbix). Familiar with virtualization (VMware, Hyper-V) and cloud environments (Azure/AWS basics). Proficiency in scripting (PowerShell, Bash) for automation. Excellent problem-solving skills and ability to work independently. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. 4–5 years of proven experience in combined system and network administration roles. Relevant certifications preferred: MCSE, MCSA, CCNA, CCNP, RHCE, CompTIA Network+ .

System & Network Administrator Experience : 4–5 Years Employment Type : Full-Time Job Summary We are looking for a skilled and experienced System & Network Administrator to maintain, support, and enhance our IT infrastructure. The ideal candidate will be responsible for managing servers, networks, user systems, and security frameworks to ensure seamless operations and high system availability. Key Responsibilities 🔧 System Administration Install, configure, and maintain Windows/Linux servers and desktop systems. Manage Active Directory, DNS, DHCP, Group Policy, and Office 365 environments. Perform regular system upgrades, patch management, and data backups. Monitor system performance, troubleshoot issues, and optimize efficiency. Implement and maintain IT security measures including antivirus, endpoint protection, and access controls. Create and maintain technical documentation for systems and procedures. 🌐 Network Administration Administer LAN, WAN, VPN, and firewall infrastructure. Configure and manage switches, routers, and firewalls (Cisco, Fortinet, SonicWall). Monitor network traffic and performance, ensuring uptime and reliability. Set up and manage remote access solutions and wireless networks. Ensure secure network architecture with appropriate segmentation and monitoring tools. Support VoIP, video conferencing, and bandwidth management systems. Required Skills & Competencies Solid experience in both Windows and Linux server environments. Strong understanding of networking protocols: TCP/IP, VLAN, VPN, DNS, DHCP. Experience with network and system monitoring tools (e.g., PRTG, SolarWinds, Zabbix). Familiar with virtualization (VMware, Hyper-V) and cloud environments (Azure/AWS basics). Proficiency in scripting (PowerShell, Bash) for automation. Excellent problem-solving skills and ability to work independently. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. 4–5 years of proven experience in combined system and network administration roles. Relevant certifications preferred: MCSE, MCSA, CCNA, CCNP, RHCE, CompTIA Network+ .

We have an Immediate opening for Network Voice L2 Mumbai Position : Network Voice L2 Location : Mumbai Level : L2 Company : Leading Company in India Job Description below:- 9x6 support & on demand support and work with L3 team of JPL whenever there is Severity 1 incident Conduct in-depth troubleshooting of complex voice network issues, including those related to Cisco CUCM, Ameyo Contact Center, and future Vendors Analyze call logs, traffic patterns, and network configurations to identify root causes of problems Manage advanced configurations for Cisco CUCM, and other voice platforms. Implement and manage change controls for updates to the voice network, ensuring minimal disruption to services Perform capacity planning for the voice network, ensuring it can handle current and future demand. Participate in Vendor-led training and knowledge transfer sessions. Engage with Technical Assistance Centers (TAC) from Cisco, Ameyo, and other Vendors for resolving escalated issues. Manage communication with TAC for critical incidents, firmware issues, and advanced configuration problems. Provide training to L1 teams on advanced troubleshooting techniques, voice network management, and Vendor-specific tools. Maintain and update knowledge bases and SOPs related to voice services. If Interested please drop your updated CV on servicerecruitment1@dixitindia.com 9321342504

Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough… Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too. For nearly 30 years, the incredible minds at Cognyte around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends and help make the world a safer place with leading investigative analytics software solutions. We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a can-do attitude, and deep curiosity. Cognyte's global service organization plays a significant role in customer satisfaction and loyalty, solutions stability and integrity in cyber intelligence products. The candidate will join the global services group of SMEs (subject matter experts) that maintain and engineer customers’ support labs, interact with project managers, QA and development teams. The groups activity revolves around application support. The team player is expected to perform expert level debug and analysis based on logs / Wireshark captures and tools, advocate customers' needs to R&D for product improvement and implement solutions and fixes on production systems on time and quality. Job Summary Technical support expert (Tier3) service escalation engineer. Direct interface with product development and foreign offices support teams. Skills And Qualification The Technical Support Expert will be expected to: Have hands-on analytical and troubleshooting skills, eagerness to learn technologies Be customer oriented, have good verbal and written communication skills in English Be a self-starter, a multitasker, independent, responsible Have good inter-personal communication with other team players Be able to learn fast Be available to provide support beyond office hours Be willing to travel abroad (20%) Requirements: Technical Requirements Bachelor of Science or practical engineering degree in computer science - Advantage Еngineering degree in computer science -Advantage At least 3 years of relevant experience supporting of complex technology solutions – Mandatory Strong analytical and technical skills in the following areas: Experience with troubleshooting of multiple Operating Systems (Windows, Linux) including basic administration, configuration optimization, desktop domains (active directory) and Windows security experience – Mandatory Practical experience with Docker and Kubernetes– Mandatory Virtual Environment technologies (VMWare, Hyper-V) – Mandatory Databases hands-on (MS SQL, Sybase, other) author queries, stored procedures – Mandatory Experience with Jenkins, Ansible, Vault, Hadoop cluster – Big advantage LTE, UMTS, GPRS, GSM, CDMA solutions familiarity – Advantage Powershell, Bash, Python scripts, DevOPS knowledge – Advantage Familiarity with Storage and raid configuration, Netapp, EMC – Advantage TDM/IP/VoIP communication flows and debug of SIP-RTP – Advantage Knowledge of widely used protocols – TCP/IP, Mail, HTTP etc. – Advantage

Hello , Greetings from ZettaMine!! We're Hiring: UC Implementation Engineer 📍 Location: Remote 🕒 Experience: 5+ Years ⏱️ Joiners: Immediate Only 🏢 Employment Type: Full-time Job Summary: We are seeking a skilled and experienced Unified Communications (UC) Implementation Engineer to join our IT infrastructure team in Bengaluru. The ideal candidate will have at least 5 years of hands-on experience in planning, designing, and implementing UC solutions including Cisco, Microsoft Teams, Zoom, and/or similar platforms. This role will play a key part in deploying and integrating communication technologies across global business units. Required Skills : Minimum 5 years of experience in Unified Communications implementation and support . Hands-on experience with Cisco Unified Communications Manager (CUCM) , Cisco Expressway , Microsoft Teams Phone , Zoom Phone , or similar platforms. Proficiency in SIP, RTP, H.323, QoS , and other voice/video communication protocols. Experience with networking concepts (VLANs, firewalls, NAT, QoS) related to UC deployments. Strong troubleshooting skills across voice, video, and collaboration environments. Knowledge of VoIP monitoring tools (IR Collaborate, Prognosis, SolarWinds, etc.) is a plus. Certifications such as CCNP Collaboration , Microsoft Teams Voice Engineer Associate , or Zoom Certified Engineer are preferred. Excellent written and verbal communication skills. Bachelor's degree in Engineering, Computer Science, or related field. Interested candidates can reach on md.afreen@zettamine.com Thanks & Regards Afreen

Job Description: Telecom & Signaling Engineer – Railway Projects Company: Ecom Telco Private Limited Location: Vadodara, Gujarat (with site visits as required) Industry: Railways, IT, Telecom, Defence, and Government Job Summary: Ecom Telco Private Limited is seeking a skilled Telecom & Signaling Engineer to support railway projects involving telecom and signaling infrastructure. The candidate will be responsible for the installation, testing, commissioning, and maintenance of railway signaling and telecom systems. This role requires hands-on experience with railway communication networks, signaling protocols, and ensuring compliance with industry safety standards. Key Responsibilities: Telecom Infrastructure Implementation: Design, install, and commission railway telecom networks including fiber optics, radio communication, GSM-R, VoIP, and SCADA systems. Conduct preventive and corrective maintenance for telecom infrastructure. Ensure seamless integration of railway telecom systems with operational networks. Signaling System Management: Install and maintain railway signaling equipment such as axle counters, interlocking systems, track circuits, point machines, and block instruments. Support commissioning and troubleshooting of electronic and relay-based interlocking systems. Work with Automatic Train Protection (ATP) and Train Control Systems. Project Execution & Site Supervision: Oversee project execution, ensuring timely completion as per specifications. Coordinate with Railway Authorities, Consultants, and Contractors for smooth project execution. Conduct site surveys, risk assessments, and documentation for project approvals. Testing & Compliance: Perform functional and performance testing of signaling & telecom equipment. Ensure adherence to safety norms, IRSE standards, RDSO specifications, and railway guidelines. Maintain technical documentation and submit compliance reports. Technical Support & Customer Service: Provide 24/7 on-call support for railway telecom & signaling faults. Train railway personnel on newly installed telecom and signaling systems. Skills & Qualifications: ✅ Bachelor's/Diploma in Electronics, Telecommunications, Electrical, or a related field. ✅ 3+ years of experience in Railway Telecom and Signaling projects. ✅ Knowledge of Railway signaling principles, relay & electronic interlocking, and telecom networks. ✅ Familiarity with IRSE/RDSO standards and railway safety protocols. ✅ Proficiency in CAD tools for signaling drawings and telecom network planning. ✅ Strong troubleshooting skills and ability to work under challenging conditions. ✅ Willingness to travel and work in field/site environments. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Work Location: In person

Skill required: Marketing Operations - Creative Design Designation: Content Development Senior Analyst Qualifications: Any Graduation Years of Experience: 5-8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "The Creative lead would partner and lead a team of thinkers and doers; with an ability to bring design and content together seamlessly thus help in rendering meaningful solutions to given business challenges. The lead would be accountable for driving relationships and creative outcomes from global and local stakeholders with an objective to deliver effective local design renditions and campaigns. Role requires Digital Marketing Ads & Promotion creation/designBachelors degree or relevant fine arts/design degree Minimum 8-12 years of experience as a design lead or a similar profile Proficiency of Adobe Creative Suite, Microsoft Office, InDesign, Illustrator, CDR, Premiere Pro After Effects, Photoshop, Adobe experience manager on both PC and Mac platformsCreative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes.Must have an experience of handling teams both design and copyMust have an experience in relationship managementMust have a deep understanding of working across the globe in different platforms and formats." What are we looking for "Problem-solving skillsStrong interest in Graphic Design, Print design, motion graphic design, entertainment and technologyTech savvyLove for great design a plusAbility to think on your feet and anticipate issues before they happenMust be able to thrive and excel in a fast-paced, heavy volume environment; adapting to quickly changing demands and deadlines while keeping a professional attitudeDetail-oriented with the ability to interface with all internally and the creative community as well as all levels of global stakeholders " Roles and Responsibilities: "Inspiring creativity throughout all design work (print, digital etc.) and ensure that the design team is aware of trends & improvement in both techniques and technology that are relevant to the business and assessing which will contribute to the business and its clients. Work closely with copywriters to have a good alignment of copy and designAccountable for end-to-end orchestration to ensure delivery of artworks from the pertinent stakeholder Extracting relevant assets from Library and providing them to internal team for further image correction, renditions etc. Driving clear objective of service adoption and best practice guidance at global and local marketsManage the graphic requests system and verify the accuracy of the request, and coordinate with scheduling, finishing and designers. Communicate any timely updates or changes with all stakeholders.Regularly monitor production program, for possible new requests and communicate to creative leads any potential new, updated or revised design requests. Key component of overseeing production; candidate will handle heavy volume, fast turnaround of deliverables for all requests.Coordination touchpoint with strategic agencies, as well as with global stakeholders from the clients endQuality control and improvement of design output. Ensure that the quality of work meets the project requirement. Maintain communication and cordial relationship between design and other departments within the organization." Qualification Any Graduation

Job Title - GN - SONG - Service - Genesys - Associate Manager Management Level: 8-Associate Manager Location: Bengaluru, BDC7A Must-have skills: Genesys Framework Good to have skills: Knowledge of emerging technologies, cloud computing, and cybersecurity best practices. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will Use in depth understanding of Genesys Engage/Pure Cloud:Ability to work in high-paced and complex projects Apply understanding of industry specific Customer Service processes:Possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc.) Deploy thorough understanding of Genesys Framework:Leading-edge expertise in implementing multichannel center applications using Genesys tools including Composer, Designer, GAX etc. Bring your best skills forward to excel at the roleAbility to use technical exposure to contact center and overall customer service areas:In depth understanding of Genesys Engage/Pure Cloud. Easily work in high-paced and complex projects:Use understanding of industry specific Customer Service processes, operations, and functional needs Deploy a strong designing skill:Deliver customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media etc...) Maximize application design and development experience:Implement the orchestration platform of Genesys preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self Service vendor organizations, or leading consulting firms Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 10 to 12 Years Educational Qualification: Minimum 15 Years of Education

Skill required: Marketing Operations - Creative Design Designation: Content Development Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Creative lead would partner and lead a team of thinkers and doers; with an ability to bring design and content together seamlessly thus help in rendering meaningful solutions to given business challenges. The lead would be accountable for driving relationships and creative outcomes from global and local stakeholders with an objective to deliver effective local design renditions and campaigns. Role requires Digital Marketing Ads & Promotion creation/designBachelors degree or relevant fine arts/design degree Minimum 8-12 years of experience as a design lead or a similar profile Proficiency of Adobe Creative Suite, Microsoft Office, InDesign, Illustrator, CDR, Premiere Pro After Effects, Photoshop, Adobe experience manager on both PC and Mac platformsCreative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes. What are we looking for Problem-solving skillsStrong interest in Graphic Design, Print design, motion graphic design, entertainment and technologyTech savvyLove for great design a plusAbility to think on your feet and anticipate issues before they happenMust be able to thrive and excel in a fast-paced, heavy volume environment; adapting to quickly changing demands and deadlines while keeping a professional attitudeDetail-oriented with the ability to interface with all internally and the creative community as well as all levels of global stakeholdersCommunicates and enforces best practices related to workflow and tools.Suggests improvements to digital production workflow and planning process.Produces quality art files for advertising, and communication materials, which meet the technical and conceptual needs of the client. Manages the user interface (UI) design, including the visual effort.Develops and champions the visual design philosophy.Provides creative direction, creating templates/styles for client brands that junior teammates follow. Roles and Responsibilities: Inspiring creativity throughout all design work (print, digital etc.) and ensure that the design team is aware of trends & improvement in both techniques and technology that are relevant to the business and assessing which will contribute to the business and its clients. Work closely with copywriters to have a good alignment of copy and designAccountable for end-to-end orchestration to ensure delivery of artworks from the pertinent stakeholder Extracting relevant assets from Library and providing them to internal team for further image correction, renditions etc. Driving clear objective of service adoption and best practice guidance at global and local marketsManage the graphic requests system and verify the accuracy of the request, and coordinate with scheduling, finishing and designers. Communicate any timely updates or changes with all stakeholders.Regularly monitor production program, for possible new requests and communicate to creative leads any potential new, updated or revised design requests. Key component of overseeing production; candidate will handle heavy volume, fast turnaround of deliverables for all requests.Coordination touchpoint with strategic agencies, as well as with global stakeholders from the clients endQuality control and improvement of design output. Ensure that the quality of work meets the project requirement. Maintain communication and cordial relationship between design and other departments within the organization. Qualification Any Graduation

Project Role : Industry Subject Matter Advisor Project Role Description : Work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Must have skills : SAP for Utilities Cust Financial Mgt FICA Good to have skills : SAP for Utilities BillingMinimum 7.5 year(s) of experience is required Educational Qualification : BE BTech Summary :As an Industry Subject Matter Advisor, you will work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Your typical day will involve collaborating with the client project teams, offering your expertise in SAP for Utilities Cust Financial Mgt FICA, and contributing to the design and delivery of solutions. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Contribute to the successful solution design and delivery- Offer expertise in SAP for Utilities Cust Financial Mgt FICA- Provide functional and technical guidance to client project teams Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP for Utilities Cust Financial Mgt FICA- Good To Have Skills: Experience with SAP for Utilities Billing- Strong understanding of the utilities industry and its financial management processes- Experience in solution design and delivery for utilities customer financial management- Knowledge of industry-specific tools and methods for utilities solution design- Ability to provide functional and technical guidance in SAP for Utilities Cust Financial Mgt FICA Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP for Utilities Cust Financial Mgt FICA- This position is based at our Pune office- A BE BTech degree is required Qualification BE BTech

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Cloud Contact Center Implementation Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting their needs, and providing effective solutions. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Manage and prioritize support tickets to ensure timely resolution.- Conduct thorough analysis of client issues and provide accurate and efficient resolutions.- Communicate effectively with clients to understand their needs and provide appropriate solutions.- Maintain a deep understanding of the product and its functionalities.- Stay updated with industry trends and best practices to continuously improve support services. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Contact Center Implementation.- Good To Have Skills: Experience with cloud-based contact center solutions.- Strong understanding of contact center technologies and best practices.- Experience in troubleshooting and resolving technical issues in contact center environments.- Knowledge of telephony systems and protocols, such as SIP and VoIP.- Familiarity with CRM systems and ticketing tools.- Excellent problem-solving and analytical skills.- Effective communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 5 years of experience in Cloud Contact Center Implementation.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

🚨 We're Hiring: Remote Sales Expert (India) – Hosted Phone Systems & Telecom Devices Are you an energetic sales professional with a proven ability to close deals over the phone? We’re looking for a Sales Expert with strong English communication skills , deep knowledge of hosted phone systems , and expertise in cold calling to join our remote sales team supporting Australian customers. 🌏 Location: Remote – Based in India 🕒 Working Hours: Aligned to Australian business hours (AEST) 💼 Industry: Telecommunications / Internet & VoIP Services 💰 Compensation: Fixed base + Performance-based incentives 🔧 What You’ll Be Doing Make outbound cold calls to Australian businesses and residential customers. Pitch and sell hosted VoIP phone systems , devices , and business telecom solutions . Understand customer requirements and recommend the best-fit voice and internet products. Follow up on warm leads and maintain a consistent sales pipeline . Meet or exceed monthly targets for call volume, conversion rates, and revenue. Coordinate with the remote sales and support team for onboarding and customer success. ✅ What You Bring 2+ years of experience in outbound calling or inside sales (telecom/VoIP preferred). Strong understanding of hosted PBX / cloud-based phone systems . Fluent English communication skills – confident, persuasive, and clear. Prior experience selling to international markets, ideally Australia. Self-motivated and disciplined with the ability to work independently. Familiarity with CRM tools like Zoho, HubSpot, or Salesforce. Access to a quiet workspace , reliable internet, and quality audio equipment. 🎁 What We Offer 100% Remote position with flexible work setup. Ongoing product training and sales support. Opportunity to grow with an expanding team serving the Australian market. 📩 Ready to Apply? Send your CV and a short voice introduction (2–3 minutes in English) 📢 Help us spread the word! #SalesJobs #VoIPSales #RemoteJobsIndia #HostedPBX #OutboundSales #ColdCalling #WorkFromHome #TelecomSales #HiringNow #AustralianMarket

Job Title: Team Lead- Number Porting Department: Service Delivery – Provisioning Location: Sphere Global, Mohali Reporting To: Operations Manager Employment Type: Full-Time Job Summary: The Porting Team Lead at Sphere Global will be responsible for overseeing the end-to-end number porting process and leading a team of specialists handling inbound and outbound porting requests. The role involves ensuring compliance with Ofcom regulations, maintaining service delivery standards, managing escalations, and acting as the key contact between internal teams, customers, and network carriers such as BT, TalkTalk, and Openreach. This leadership role requires hands-on experience in UK voice porting, team coordination, stakeholder communication, and excellent problem-solving abilities. Key Responsibilities: Team Leadership & Coordination Lead, coach, and support a team of porting specialists, ensuring daily tasks are completed within SLAs. Allocate work effectively and ensure team coverage, especially during peak loads or leaves. Monitor performance, track KPIs, and support the team with training and development. Porting Process Management Oversee and manage the full number porting cycle — validation, submission, carrier coordination, and activation. Ensure compliance with regulatory standards (Ofcom) and internal company policies. Manage and resolve complex porting escalations, both internal and external. Review and verify documentation and submissions for completeness and accuracy. Communication & Escalation Handling Maintain clear communication with customers on porting progress, delays, or required actions. Collaborate with carriers (BT, TalkTalk, Openreach) and internal Voice Engineering teams for smooth execution. Escalate delays or issues to the Operations Manager or supplier contacts where necessary. System & Data Management Ensure all porting updates are accurately reflected in internal tools (e.g., Service Now, One Desk, Myriad, TCCS). Maintain documentation, process logs, and change records for audits and transparency. Collaborate with the Billing Team to ensure correct handover and post-port billing actions. Process Improvement & Reporting Identify and implement process enhancements to improve accuracy and turnaround time. Share weekly team updates, incident reports, and porting statistics with leadership. Participate in cross-functional meetings to align on wider service delivery goals. Qualifications and Experience: Bachelor's degree in Telecommunications, Information Technology, or equivalent practical experience. 5+ years of hands-on experience in number porting and provisioning, with at least 1 year in a leadership or senior role. Strong understanding of Ofcom porting guidelines, geographic and non-geographic number porting. Proficiency in systems such as Myriad, TCCS, One Desk, and carrier portals (BT, TalkTalk). Excellent communication, team leadership, and escalation management skills. Highly organized, proactive, and able to manage multiple priorities under pressure. Preferred Skills: Familiarity with SIP, VoIP, and other telecom protocols. Previous experience working in a managed service or telecom provider environment. Why Join Sphere Global? Be part of a rapidly growing and customer-focused telecom organization. Lead critical operations with visibility across senior management. Work in a collaborative and supportive environment. Enjoy career growth opportunities with access to regular training and development.

IT Infrastructure Support Specialist Job description In Depth Knowledge of routing protocols like BGP, OSPF In depth experience of Palo Alto firewalls and Panorama Cisco Wireless controller and Access Points Advanced knowledge of networking equipment s including switches, routers, firewalls, LAN, WAN, IP Security, NAT, ACLs, STP, BGP. HSRP, OSFP, PPP, MPLS, VPN, SNMP, TCP/IP, IPsec, AAA, TFTP, TACACS , RADIUS, STP, VLAN, 802.1Q TRUNK, EtherChannel Strong knowledge & experience over Azure (esp. Azure networking) is mandatory. Strong knowledge over SolarWinds with configuration & monitoring Good knowledge over SDN Knowledge of VOIP & telephony is an advantage Strong communication & presentation skills About the role Deploy and support multi-vendor network & security solutions Support VPN, network firewall, routers, switches, wireless controllers and other network appliances and services Managing and upgrade of existing hardware and software Diagnosing complex network issues and working with other team members to diagnose issues with integrated systems Participate in multiple network projects simultaneously while maintaining daily operational excellence Support and maintain the highest network security level throughout the environment Monitoring, Following defined procedures to monitor systems and resolve problems. Defining improvements increasing system reliability and performance. Acts as the technical liaison between different IT teams and solution architects, providing critical operational insight to upcoming implementations and strategies, including validation of ongoing solutions supportability Managing and maintaining the projects / products implemented by Solution architect team. Participating in project deployment following project management guidelines Coordinates problem resolution among a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problems Assists in developing documentation for new infrastructure solutions Maintain a proper channel of communication with different vendorsImp: Should be ready to work in EMEA time zone (1 PM to 10 PM IST) About you

Job Req ID: 47421 Location: Mumbai, IN Function: Technology/ IOT/Cloud About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role CS & VOLTE Operations Job Level/ Designation M2 / AGM Function / Department Central Operations Group-Active Operations Location Mumbai - Corporate Job Purpose To efficiently manage and maintain operations for National VoLTE, VoWiFi & Fix line VOIP Network (SME), so as to uphold a quake free network, and deliver quality customer experience through on-ground deployment of operational practices and guidelines. To Collaborate with SNOC, MS-Partners, Vendors, circle teams & POI partners, with the objective to ensure timely & systematic execution of tasks & resolution of escalated issues. Ensure Submission & notification to DOT so as to maintain 100% regulatory compliance. Key Result Areas/Accountabilities VoLTE, CS Core & Signaling Product Operations Responsible for overall Governance of various Network Elements in CS Core, VOLTE, STP & HLR/HSS domain Managing technical activities in forefront as SW upgrades, Technical Audits, Network resilience, Configuration changes for National Network. Supporting Circle team for operation of all Core nodes, evaluating RISK and mitigation plan in planned and unplanned outages Initiate actions to keep bandwidth utilization under threshold. POI partner management & port allocation for POI augmentation across the circles. Ensure successful completion of VoLTE UAT test cases from operations point of view. Sharing & Implementation of Best Practices across Circles. Fulfil various SOX / Security Requests. Arranging new code opening & modification of routing for existing codes in all core nodes across circles. Spare management for resolving hardware faults in core nodes. Roll out of parameter changes/ software upgrades in core nodes. VoLTE Capacity Management Monitor of HW/SW utilization for all VoLTE network elements and optimize same in sync with planning . Publishing of Monthly Report 5th of every month & VoLTE Dashboard to TOP management. RCA Analysis & rectification of call failure and emergency issues reported. Proactive triggering to Project & Planning team to cater the increasing traffic in core Nodes based on current utilization. Maintain congestion free VoLTE network by regular tracking & initiating required actions to ensure capacity utilization within threshold. Regulatory compliance Notification to DOT for any Change in Core Network Architecture & Software for various VoLTE Nodes. Supporting Circle Team for TRAI security Audit. Ensure timely delivery of ADHOC data requirements of TRAI & DoT. Impact analysis & launch of VoLTE ICR in co-ordination with Business, RA, Circle teams, other operators within stringent timelines. Vendor/Cross functional Coordination Co-ordination with MS-Partner & Vendors to ensure completion of Operational tasks & resolution of escalated issues Coordination with SNOC & Circle Teams for various VoLTE Network related issues. Validation for impact of new software in co-ordination with PMS, Mediation, RA and other concerns. Transformations and Rollout Analysing business requirement for rollout of new project in network & sharing impact. Co-ordination with multiple stakeholders for new roll out & transformation projects on live nodes. Support to project team in various projects related to core network. Core Competencies, Knowledge, Experience Minimum 6+ years of experience in Telecommunication Industry in Core/VoLTE Domain. Knowledge of Mobility Call flows, VoLTE Architecture, Telco Cloud, MSS, HSS, TAS, CSCF and SIP protocol will be preferred Good communication and presentation skills Ability to drive the Project/activity independently Prompt Co-ordination with vendors, internal teams & top management Must have technical / professional qualifications BE/B.Tech (E&C). preferably from reputed institution. Cloud Certification (will be a plus), Years of Experience 7+ years of experience. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Role: Desktop Support Engineer A Desktop Support Engineer provides technical assistance and support to end-users, troubleshooting hardware and software issues, installing and configuring systems, and maintaining the smooth operation of desktop environments. Key Responsibilities: Hardware and Software Management: Install, configure, and upgrade PCs, laptops, and related equipment. Troubleshoot hardware and software issues. Install and configure operating systems and applications. Maintain and update computer inventory and equipment. Monitor the performance of a company's desktop infrastructure. Other Responsibilities: Provide instructions or directly set up desktop hardware. Assist with the installation of computer software and operating system updates. Record logs of rendered support. Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, and AV systems connections. Customise desktop applications as per user needs. Advise on software and hardware upgrades. Create technical reports and manuals. Keep up with current breakthroughs in computing technology. Train end users when new software or IT regulations arrive. Coordinate desktop changes to avoid deployment collisions. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus Technical Support: Diagnose and resolve common issues like network connectivity, password resets, email access, and printer problems. Track issues from initial report to final resolution. Guide users with step-by-step instructions to resolve issues. Provide help desk support to users with IT equipment or system problems. Receive requests via phone, email, chat, or ticketing systems. Qualifications BE., or Diploma in Related Field Range of Year Experience-Min Year 1 Range of Year Experience-Max Year 3

Job Title: DIALER SYSTEM ADMINISTRATOR Job Summary: We are seeking a highly skilled and proactive DIALER SYSTEM ADMINISTRATOR to manage and support our call center dialer infrastructure. The ideal candidate should have hands-on experience with VC Dialers, managing 30 to 35 dialer stations, and a strong working knowledge of Asterisk systems. The role involves overseeing dialer operations, resolving technical issues, and ensuring smooth day-to-day functioning of the dialer system for outbound and inbound campaigns. Key Responsibilities: Dialer Operations Management: Configure, monitor, and maintain ViCi Dialer systems to ensure efficient campaign performance. Manage and support 30 to 35 dialer stations, ensuring all agents are properly logged in and operational during work hours. Generate daily, weekly, and monthly reports related to dialer performance, agent productivity, and system uptime. Technical Troubleshooting & Support: Provide level 1 and 2 technical support for all dialer-related issues in coordination with the IT team. Troubleshoot and resolve issues related to agent connectivity, dialer login failures, call routing, and campaign configurations. Ensure minimal downtime and quick resolution of dialer issues to avoid impact on business operations. Asterisk System Administration: Perform basic configurations and maintenance tasks on Asterisk-based telephony systems. Collaborate with network and VoIP engineers to manage call flows, IVR setups, and SIP trunk configurations. Collaboration and Communication: Work closely with the call center management and IT team to align dialer functions with business goals. Train team leads and supervisors on dialer usage, issue reporting, and best practices. Act as the primary point of contact for any technical concerns related to dialer systems. Required Skills & Qualifications: Minimum 1years of experience in a similar role managing VC Dialers and call center infrastructure. Proven experience managing and supporting 30 to 35 dialer stations in a live call center environment. Strong understanding of Asterisk PBX, VoIP, SIP, and related telephony protocols. Proficient in troubleshooting Windows and Linux-based dialer systems. Good communication skills and ability to work under pressure in a fast-paced environment. Bachelor’s degree or equivalent diploma in IT, Computer Science, or related field. Preferred Qualifications: Certification in Asterisk, VoIP, or similar telephony systems. Experience with predictive, progressive, and preview dialing modes. Familiarity with CRM integrations and real-time call monitoring tools. Job Location: Kudasan, Gandhinagar. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Schedule: Day shift Supplemental Pay: Overtime pay Work Location: In person Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Overtime pay Application Question(s): do you have asterisk server_knowledge? do you have knowledge of vicidial server?_ job experience as dialer support_executive? have you used a_vpn to manage offshore dialing with_security? Work Location: In person Speak with the employer +91 7490086134

Job Summary: We are seeking an experienced Network Engineer to design, implement, manage, and support network infrastructure with a strong emphasis on safety, security, and operational integrity . This role involves maintaining and optimizing systems for data communication, voice (VoIP), CCTV surveillance , and electronic access control systems , ensuring compliance with safety standards and business continuity requirements. Key Responsibilities:Network & Communication Systems Design, deploy, and maintain LAN/WAN infrastructure. Monitor and troubleshoot network performance, latency, and uptime. Ensure QoS and reliability for voice systems (VoIP/PBX). Voice Infrastructure Install and configure VoIP systems. Support integration between voice systems and network services. Manage call routing, SIP trunks, and emergency call compliance. CCTV & Surveillance Systems Install, configure, and maintain CCTV systems including IP cameras, DVRs/NVRs, and video management systems. Ensure secure remote access and video retention policies. Integrate CCTV with network infrastructure securely. Access Control Systems Implement and maintain electronic access control systems (RFID, biometric, card-based). Integrate access control with building management and network systems. Monitor access logs and audit trails for safety compliance. Security & Safety Apply cybersecurity principles to all connected systems (CCTV, access control, VoIP). Maintain firewalls, VLAN segmentation, and VPNs to secure the infrastructure. Ensure compliance with physical and cyber safety protocols and regulations (e.g., ISO 27001, OSHA if applicable). Documentation & Compliance Maintain accurate records of configurations, IP schemas, access control permissions, and surveillance data retention. Support audit processes and reporting for safety and security standards. Qualifications:Education & Certifications: Bachelor's Degree in Computer Science, Network Engineering, or a related field. Certifications preferred: CCNA/CCNP, CompTIA Network+, CCTV certification, Security+ . Experience: 3–5 years of experience in network engineering. Hands-on experience with CCTV, access control, and VoIP systems. Familiarity with network security standards and safety protocols. Skills: Strong knowledge of IP networking, routing, and switching. Experience with Cisco, Ubiquiti, or equivalent network equipment. Proficient with tools such as Wireshark, SolarWinds, or equivalent. Ability to work under pressure and respond to incidents quickly. Preferred: Experience working in industrial or safety-critical environments (e.g., factories, campuses, healthcare). Understanding of safety regulations (HSE, NFPA, etc.). Project management or stakeholder coordination experience Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Schedule: Day shift Work Location: In person Application Deadline: 25/07/2025 Expected Start Date: 01/07/2025

Job Summary: We are seeking a skilled and experienced Network and Security Consultant to join our team. The ideal candidate will have a strong background in network security, risk assessment, and the implementation of security protocols. This role involves evaluating security needs, designing robust security systems and ensuring the protection of sensitive data. Key Responsibilities: Evaluate the enterprise network and security standards and create solutions that meet the required benchmarks for new infrastructure set ups. Design and implement robust network and security policies and procedures to protect the enterprise infrastructure. Install, configure, and upgrade security software (CC, DS, RF, AS device, on prem and cloud FWs and related networking solutions. Train and mentor team members to upskill them and perform KE sessions for overall team betterment. Respond to security breaches and provide incident response solutions. Stay up to date on the latest intelligence, including hackers methodologies, to anticipate security breaches. Ensure compliance with changing laws and applicable regulations. Required Skills: Technical level experience in Ethernet/Voice/Security/Cloud/VOIP, WIFI, etc. Strong understanding of End-to-End network device set up to support existing infrastructure. Experience with customer relationship management and interaction with internal and external customers. Proficiency in data analysis tools, data gathering, and reporting, Data Migrations and Storage solutions. Mandatory knowledge of CISCO, HP infrastructure along with networking requirements for Azure, GCP and AWS CSPs. Preferred Knowledge of CP and PA FWs (on Prem and Cloud) along with VPC and Public Cloud set ups Excellent presentation skills to interact at multiple organizational levels. Remarkable interpersonal skillsempathy, respectfulness, persuasiveness, and diplomacy. Internal - General Use Ability to multitask and deliver to timescales. Preferred bachelors degree or equivalent with at least 5 years of related experience. Fluent in English, including excellent written English Preferred Qualifications: Familiarity with a wide range of security frameworks and a deep understanding of threat modeling and risk assessment techniques Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Unified Communication. Experience3-5 Years.

Mandatory Skills: Microsoft Lync SFB Server Admin. Experience5-8 Years.

Role & responsibilities Extensive experience in deploying and managing open-source telephony platforms, including Kamailio for SIP routing, Asterisk for PBX functionalities, and PJSIP for advanced SIP handling. Skilled in integrating these technologies to create scalable, high-performance communication systems tailored to business needs. Preferred candidate profile

Position: Telecom Systems Engineer (Erlang/C++/VoIP) Location: Remote Department: Engineering / Telecom Infrastructure Employment Type: Full-time About the Role: We’re seeking a Telecom Systems Engineer with strong experience in Erlang/OTP, C++, and real-time communication systems. This role is integral to the development and maintenance of our carrier-grade VoIP infrastructure. You’ll be working on low-latency telecom systems, contributing to both backend services and infrastructure automation within a Debian/Linux environment. Key Responsibilities: Design, develop, and maintain real-time communication services using Erlang/OTP and C++ Integrate and optimize VoIP solutions using FreeSWITCH and OpenSIPS Manage and scale NoSQL databases, particularly Cassandra, for high-availability telecom data Deploy, configure, and maintain systems on Debian-based environments Automate infrastructure provisioning and configuration using Puppet Troubleshoot and optimize distributed systems in a high-availability environment Collaborate with cross-functional teams including DevOps, Support, and Architecture to deliver robust solutions Required Skills and Experience: Strong experience with Erlang/OTP, including knowledge of concurrency, fault tolerance, and distributed systems Proficient in C++, particularly for low-level systems or telecom protocol handling Solid understanding of VoIP protocols and platforms: FreeSWITCH, OpenSIPS Hands-on experience with NoSQL databases, especially Cassandra Deep knowledge of Linux systems administration, particularly Debian Familiarity with infrastructure automation tools, preferably Puppet Ability to work independently and collaboratively in a fast-paced telecom environment.