5102 Voip Jobs - Page 35

Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding. As a Network Engineer within our Network team, you will play a role in supporting, and enhancing MathWorks’ global data network and security infrastructure. You will support key projects that enable the secure and scalable growth of our technology environment, ensuring robust connectivity and protection for our worldwide operations. MathWorks nurtures g...

Location Name: Pune Corporate Office - Mantri Job Purpose VoIP Engineer (Asterisk, Kamailio) - 5-7 Years Experience Duties And Responsibilities A- Minimum required Accountabilities for this role VoIP Infrastructure Design & Maintenance: o Configure, deploy, and maintain FreeSWITCH and Kamailio-based systems. o Understanding of VoIP architectures to support business needs. o Implement call routing, DID management, and trunk configurations. SIP & Call Routing: o Develop and manage SIP-based call routing for internal and external communication. o Troubleshoot SIP signaling issues using tools like Wireshark or sngrep. o Optimize routing rules for least-cost routing (LCR) and high availability. M...

About The Role Were looking for enthusiastic and driven Sales Interns who are fluent in Marathi to join our team. This role is ideal for candidates interested in tele-sales and customer acquisition in a B2C environment. You will make outbound calls using VoIP/dialer systems, work with CRM tools (e.g., Zoho, HubSpot, Salesforce), qualify leads, and support the sales funnel while learning target-driven selling, appointment-setting, and basic sales analytics. Responsibilities Make outbound calls to potential leads in Marathi (cold calling and warm lead follow-ups) Explain product/services clearly and confidently; use call scripts and adapt messaging for different customer segments Understand c...

Primary title (standardized): Customer Support Specialist About The Opportunity A growth-oriented technology company operating in the SaaS and digital services sector, delivering customer-facing solutions and platform support to B2B and B2C customers. We run multi-channel support functions that prioritise fast resolution, high customer satisfaction, and continuous process improvement. Role & Responsibilities Own inbound customer interactions across email, phone, and live chat—triage, diagnose, and resolve issues within defined SLAs. Create and manage support tickets using the helpdesk system; escalate complex issues to technical teams and track resolution progress. Maintain and update the kn...

The Role We are looking for a highly skilled and proactive IT Manager to oversee and manage the company's entire IT infrastructure, technical operations, and support functions. The ideal candidate will ensure smooth functioning of systems, networks, security protocols, and technology-driven operations across the organization. This role requires a strategic thinker with strong technical expertise and the ability to lead a team while collaborating with cross-functional departments. Key Responsibilities IT Infrastructure & Systems Management: Manage and maintain the organizations IT systems including servers, networks, desktops, laptops, VoIP systems, and internal applications. Ensure high avai...

Role Overview: At VIS Networks (Voice Infrastructure Services), you will be responsible for handling escalated issues from Level 1 support. Your main task will be troubleshooting Avaya telephony systems, including CM, SM, AES, SBC, EPM, POM, CMS, and Messaging. This will involve analyzing call flows, traces, and logs to diagnose issues and resolve problems related to SIP, H.323, PRI, and VoIP call failures. Additionally, you will be performing daily system health checks, managing user and agent configurations, and maintaining voicemail systems. Key Responsibilities: - Handle escalated issues from Level 1 support - Troubleshoot Avaya telephony systems, including CM, SM, AES, SBC, EPM, POM, CM...

Looking for a Software Technology Savvy candidate with experience of at least 1 - 2 years in IT Service Sales. Key Responsibilities Should play “hunter and Closer” roles Research about the company/contact person in leads Lead generation, prospecting, lead nurturing, coordination, and closing with the reporting manager Lead generation through cold calling, emailing, and LinkedIn Closing new accounts Update all activities and lead progress reports in CRM Execute outbound lead generation campaigns as per the reporting manager’s instructions and achieve sales targets About Company: Ecosmob Technologies Private Limited is the fastest growing IT company specializing in VoIP (voice over IP and vide...

As a Sprinklr Architect, your role will involve leading the design, implementation, and optimization of Sprinklr solutions to meet business objectives. You will be responsible for architecting scalable and high-performance Sprinklr Unified-CXM/CCaaS environments for complex deployments. Your key responsibilities will include: - Guiding the configuration, customization, and integration of Sprinklr modules such as social listening, engagement, analytics, and automation. - Providing strategic technical guidance on voice architecture, call flows, data architecture, API integrations, and cloud deployments. - Collaborating with internal stakeholders and Sprinklr's ecosystem to validate and transla...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that uti...

Requirements: Good Communication Knowledge. Good Networking Knowledge. CCNA (Voice or Data) Any networking course / certification completed. Familiarity with Vmware / hyper-v And linux, unix, windows OS Good knowledge of VOIP technologies and voice domain working. Proficiency in Avaya Aura Installation, Maintenance and troubleshooting. Good L2 Knowledge of CM, SMGR, SM, SBC, CMS, Recording. Good Knowledge of Contact centre setup handling, reporting and Contact centre functions. Good knowledge of SIP, H.323, ISDN and VOIP and worked on the same. Cisco Voice knowledge is add on. Troubleshooting L2 level issues, Knowledge of Cloud Technology Good communication skill should be able to handle iss...

Avaya :Handle escalated issues from Level 1 support. Troubleshoot Avaya telephony systems including CM, SM, AES, SBC, EPM,POM,CMS and Messaging. Analyze call flows, traces, and logs for diagnosing issues. Resolve issues related to SIP, H.323, PRI, and VoIP call failures Perform daily system health checks and maintenance. Avaya Certifications can be add on CISCO: Mandatory: Cisco CCNA Collaboration / Voice Cisco CCT Collaboration Cisco UCCE or UCCX specialist certifications ITIL Foundation (a plus) Preferable/Optional: Certifications can be add on

The IT Technician is responsible for ensuring the safe and reliable operation of all assigned Hotel IT systems, providing first-level support, maintenance, and troubleshooting. Reporting to the IT Officer, the role involves maintaining servers, client systems, network infrastructure (LAN, WLAN), POS devices, digital signage, VoIP systems, office IT equipment (e.g., printers, scanners), and public IT devices. Duties include inspecting hardware/software, handling spare part orders, supporting project implementation, managing system availability, conducting failure analysis, and maintaining IT security. The technician tracks issues via a ticket system, manages inventory of critical parts, and u...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Internship / Co-op Description This exciting internship / co-op is to be part of North America’s Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focused mentorship an...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Key Responsibilities Solution Design & Implementation: Design and implement contact center solutions, including complex call flows (AC flows), Interactive Voice Response (IVR) systems, and omnichannel experiences (chat, email, SMS) using Amazon Connect AWS Integration: Develop and integrate core AWS services like Lambda ( in Python or Node.js), Amazon Lex (for chatbots and conversatio...

RRD Global Delivery Centers, with more than three decades of expertise in business communications, marketing solutions, and digital productivity solutions, we successfully help companies reimagine customer experiences. Our three mainstays of Global Brand Solutions, Smart Work Solutions, and Technology & Innovation Services transform the way businesses work for customers, building strong brand loyalty. With 8,000 experts in 42 locations, we have the scale and scope to work across industries to co-create a future-ready business. We adopt a consultative approach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of expansion and efficiency int...

At least 5-10 years full-time professional experience supporting network, server, storage, and IT security. Firewalls and Security: End-to-end security in keeping the network secure and maintaining firewalls within the network. Networking: Knowledge of different types of networks and architectures (including WAN, LAN, Wifi Access points) and how they can be integrated into an existing system. Maintenance of Hardware and Infrastructure. Setup of Physical/Virtual server connections and racks, manually configure devices such as printers, or set up Ethernet ports. Strong grasp of Microsoft Active Directory administration, troubleshooting issues in DNS in a connected environment. Working knowledg...

ACL Digital is hiring Program Manager Experience:- 15+ Yrs Work Location:- Bangalore Notice Period:- Immediate to 15 Days Max Qualifications Networking / Telecom experience is mandatory Core responsibilities Project planning: Develop project plans, timelines, budgets, and scope for telecom-related projects. Team and resource management: Assemble and coordinate cross-functional teams of engineers, technicians, and vendors. Manage project resources and allocate tasks to ensure efficient workflow. Stakeholder and client communication: Serve as the main point of contact for stakeholders and clients, communicating project status, managing expectations, and ensuring customer satisfaction. Risk and...

Dear Candidate, Greetings from Cognizant!!! We have an exciting opportunity for the skill CISCO IP Telephony with Cognizant, if you are an aspirant for matching the below criteria apply with us immediately!! Will be validating the response and proceed it ahead with the applications that are matching our requirements. Note: If you are interested, kindly take the survey, and fill up the details with share your updated resume is mandatory. Skill: CISCO IP Telephony Experience: 6 to 12 years Location: Chennai Job Description Unified Engineer Technical Support professional provides deeply technical support on MS Teams and Cisco platform. Job responsibilities include: Working on day to day adminis...

Dear Candidate, Greetings from Cognizant!!! We have an exciting opportunity for the skill CISCO IP Telephony with Cognizant, if you are an aspirant for matching the below criteria apply with us immediately!! Will be validating the response and proceed it ahead with the applications that are matching our requirements. Note: If you are interested, kindly take the survey, and fill up the details with share your updated resume is mandatory. Skill: CISCO IP Telephony Experience: 4 to 6 years Location: Chennai Job Description Unified Engineer Technical Support professional provides deeply technical support on MS Teams and Cisco platform. Job responsibilities include: Working on day to day administ...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...