3925 Voip Jobs - Page 33

Ensure that all Unified Communications services are delivered to business with the right service levels. Establish processes/procedures around the contact centre telephony. Implement continuous performance measurement of UC to identify, prioritize, initiate and manage services. Coordinates with and enables the IT services operational and support teams to perform pre-defined standard changes after testing it in the environment. Develop and maintain overall Contact Centers worldwide to support the organization s business strategy. Maintain complete documentation of Contact Center. Capacity planning Positional Objectives Owning and managing global UC infrastructure and identifying improvement o...

So, what’s the role all about? The Support Engineer role is to deliver technical support to end users about how to use and administer the NiCE Recording software solutions efficiently and effectively in fulfilling business objectives. The Application Support Consultant/T2 is also responsible for the health and well-being of our customers’ hosted solutions. How will you make an impact? Field incoming problems from end users to resolve application issues in accordance with end user contractual SLA’s. Investigate and resolve customers’ issues through the use of product knowledge, excellent troubleshooting skills and involvement from Services and Engineering/R&D expert resources. Record, track, ...

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Job Description What Are Your Responsibilities Ensure that every customer derives the most value possible from the platform leading to retention and business expansion. Identify, comprehend and clearl...

The IT Manager oversees all technology operations for a hotel or a chain of hotels, ensuring systems (e.g., property management systems, POS, networking, guest Wi-Fi, telephony, and security systems) run smoothly, securely, and efficiently. They serve as a bridge between hotel operations and technology. Key Responsibilities: Systems Management: Maintain and upgrade hotel management systems (e.g., Opera PMS, Oracle Hospitality, etc.). Support front desk, reservations, housekeeping, and F&B tech platforms. Network & Infrastructure: Oversee LAN/WAN, guest Wi-Fi, IP phones, and CCTV systems. Ensure uninterrupted internet and secure data transmissions. Cybersecurity & Data Privacy: Implement secu...

We are now looking for: Product Manager, Kone Remote Monitoring (KRM) to lead Product development for Kone Remote Monitoring (KRM) system at ITEC Chennai Job Profile: Product Manager R&D (also referred to as Product Manager in this document) builds and implements product vision to meet customer, end user and business needs Product Manager owns and manages defined product, product area, system, or component at global level. Product manager drives customer value creation by owning the development agenda to ensure also the desired cost levels, quality, reliability, competitiveness, time-to-market, and disturbance-free operational processes in each phase of the product lifetime. Product Manager ...

Job Summary : We are looking for an IT Manager who will be responsible for planning, implementing, and maintaining all IT systems, networks, and security infrastructure across all showrooms and offices. This includes managing LAN/WAN connections, ensuring LAN security, setting up new office networks, and overseeing CCTV camera systems and EPBX communication systems. The role demands hands-on expertise, leadership, and strategic IT planning to ensure smooth business operations and data security. Key Responsibilities: 1. Network & System Administration Oversee installation, configuration, and maintenance of LAN, WAN, routers, switches, and access points. Ensure LAN security through firewalls, ...

Job Summary: We are looking for a Senior Process Specialist with 1.5 to 2 years of experience in IT Helpdesk or a similar support role. The ideal candidate should have a solid understanding of networking basics, VoIP technologies, and data circuits, along with strong troubleshooting and communication skills. This is a night shift role based in Visakhapatnam. Key Responsibilities: Provide L1/L1.5 level support for technical issues related to networking, VoIP, and data circuits. Perform incident triage and troubleshooting via calls, chats, and emails. Accurately document issues and escalate them to appropriate teams with complete details. Maintain SLAs by managing and resolving tickets using s...

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Responsibilities: Configures, maintains, and operates routers, switches, firewalls, wireless access points, load balancers, VOIP equipment, and monitoring tools Installs...

At Wagento, we are pioneers in delivering cutting-edge e-commerce portal development solutions. Specializing in platforms like Magento, Adobe Commerce, BigCommerce, Shop ware, and Shopify Plus, we help businesses thrive in the digital landscape. Our commitment to innovation, quality, and customer satisfaction sets us apart from our competitors. Job Summary: The Project Manager will oversee the end-to-end delivery of e-commerce portal projects and AWS Cloud hosting projects, leveraging expertise in platforms such as Adobe Commerce, Magento, and BigCommerce. This role requires a strategic leader who can manage cross-functional teams, ensure timely project delivery, and align technical solution...

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Job Description What Are Your Responsibilities Ensure that every customer derives the most value possible from the platform leading to retention and business expansion. Identify, comprehend and clearl...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 0-2 Year(s) Of Experience Is Required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills : Unified Communication and Collaboration Implementation Good to Have Skills : Unified Communication and Collaboration Operations Job Requirements : Key Responsibilities : - Maintenance administration of Voice PBX systems services -Responsible for handling day-to-day Voic...

As a UC Engineering Consultant at Miratech, your primary role will be to provide architectural and infrastructure support to the management and infrastructure team. You will be part of a team responsible for the design, development, delivery, and experience of Unified Communications System platforms. Your responsibilities will include collaborating with vendors, clients, carriers, and internal technical teams, performing regular maintenance and upgrades on infrastructure and endpoints, leading the analysis and adoption of new technologies, providing technical support to the Video Infrastructure team lead, conducting security reviews, researching and recommending new software and hardware, de...

Role Overview: As a member of the IT team, you will play a crucial role in ensuring the smooth functioning of the organization's IT infrastructure. Your responsibilities will include installing, configuring, and maintaining various IT peripherals, providing technical support for hardware, software, and network-related issues, monitoring system performance, and managing user accounts and access control. Key Responsibilities: - Install, configure, and maintain desktops, laptops, printers, and other IT peripherals. - Manage network infrastructure, including LAN, WAN, routers, switches, CCTV, access control devices, licenses, and firewalls. - Provide technical support and troubleshooting for har...

Role Overview: As an experienced engineer, your main responsibilities will include: - Debugging and analyzing engineering support requests to identify root causes and potential solutions. - Implementing configuration changes and providing workaround solutions when necessary. - Developing and enhancing internal automation tools to streamline support operations. - Monitoring and analyzing logs using OpenSearch or similar log management tools to diagnose and resolve issues efficiently. - Collaborating closely with L3 Engineers, Product, and Engineering teams to improve system stability and enhance the overall support experience. - Contributing to documentation, FAQs, and internal knowledge base...

Role Overview: As a Project Manager, you will be responsible for leading and managing multiple projects from initiation to closure, utilizing Agile, Waterfall, or hybrid approaches as needed. Your main focus will be on serving as the main point of contact for international clients, ensuring clear communication, managing expectations, and delivering on commitments. Additionally, you will be required to prepare and deliver impactful presentations and status updates to CXO-level stakeholders internally and externally. Coordinating cross-functional teams such as business analysts, developers, testers, and vendors to ensure project deliverables are completed on time and within scope will also be ...

About Us Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs. With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India. Our Passionate teams across business functions work in tandem with our Industry leading Technology partners to deliver hassle-free technology upgrades projects with time bound SLA’s. Job Description The Information Technology Specialist II supports computing devices, software applications, and lab equipment. This role provides technical assistance, manages supp...

Company Overview ? At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview This is for SIT UC Job Description Analyzes, develops, designs, and maintains test tools to validate product and system performance. Performs tests and analyzes ...

As a Collaboration Network Architect at Konverge Technologies Pvt Ltd, you will be responsible for designing, documenting, implementing, and supporting enterprise-level collaboration and communication solutions. Your role will involve developing technical documentation, providing deployment and troubleshooting support, and delivering consulting services to customers. You will need to have a strong background in network and collaboration technologies to meet the business and technical requirements effectively. - Design and architect collaboration solutions including voice, video, messaging, and conferencing based on business needs. - Develop detailed documentation such as High-Level Design (H...

We are building next-generation AI Voice Agents for recruiters . You’ll design and implement real-time, low-latency conversational systems that combine LLMs, STT, TTS, RAG , and streaming pipelines. The backend runs in Python , with a React/Node.js frontend. If you have built real-time voice systems that can handle human interruptions and dynamic context, this role fits you. Key Responsibilities Build and optimize real-time AI Voice Agents in Python. Integrate TTS (e.g., ElevenLabs) and STT (e.g., Deepgram) systems for natural, fast voice interaction. Implement LLM integration with focus on latency reduction and interruption handling . Develop caching layers for prompts and audio streams to ...

As a Support Engineer specializing in Microsoft Azure Cloud and Infrastructure, you will play a crucial role in ensuring the smooth operation and support of various IT systems. This role encompasses a wide range of responsibilities, from managing Microsoft Azure Cloud services to providing desktop support and ensuring the security and functionality of network infrastructure. The ideal candidate should possess in-depth knowledge of Microsoft technologies, networking, and security protocols, along with experience in client interaction and data center operations. Position : Support Engineer- Azure, Cloud & Infrastructure Industry Type: IT Services & Consulting Employment Type: Full Time Role Ca...

About Appitsimple Infotek Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo - a virtual phone system, and SoftwareSuggest - a software recommendation platform. We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving to develop IT solutions that significantly benefit businesses. Moreover, our commitment lies in fostering an employee-friendly and rewarding workplace, ensuring both professional and personal growth for our employees. To know more: https://appitsimple.com/ About CallHippo CallHippo is a futuristic virtual phone system that revolutionize...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Python (Programming Language) Good to have skills : AWS Lambda Administration, Adobe Experience Platform (AEP), Adobe Journey OptimizerMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address ch...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications are aligned with business objectives. You will also engage in problem-solving discussion...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Python (Programming Language) Good to have skills : AWS Lambda Administration, Adobe Experience Platform (AEP), Adobe Journey OptimizerMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address ch...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our system...