5102 Voip Jobs - Page 30

Role: Network Engineer in Voice. Exp: must have 1 year. Must have experience in Routing, Switching, Troubleshooting, Networking, Configuration and Excellent Communication. Salary: upto 3.5LPA Shift: Night Shift. Regards, Vignesh S 7200396456.

International Customer Service Representative Industry: Customer Experience & Business Process Outsourcing (BPO) — International Voice and Multichannel Customer Support. We operate in a fast-paced on-site contact centre environment delivering high-quality customer experiences for global clients across voice, email, and chat channels. This role is based in India and requires working in rotational shifts. Role & Responsibilities Deliver timely, empathetic support to international customers across voice, email, and chat while maintaining high-quality service standards. Accurately log and manage customer interactions in the CRM/ticketing system, ensuring complete records and appropriate follow-u...

Role summary The L1 Support Engineer will provide first-level technical support for VoIP and Vicidial systems, ensuring smooth operations for internal teams and customers. The role requires strong communication skills in English, basic VoIP understanding, and willingness to work in rotational shifts within the Support department. Key responsibilities Provide L1 support for Vicidial and VoIP-related issues. Monitor dialer/VoIP systems and raise tickets or escalate issues as needed. Perform basic checks and coordination for call quality, connectivity, and system availability. Communicate with internal stakeholders and external partners in clear English, both verbal and written. Document incide...

Role/Job Title: Developer/ Senior Developer Function/ Department: Information Technology Job Description: The software engineer role at IDFC FIRST BANK encompasses architecture, design, implementation and testing to ensure we build world class products right and release them with high quality. Code review, mentoring junior engineers, and providing technical guidance to the team (depending on the seniority level), We pride ourselves on writing high-quality, maintainable code that strengthens the stability of the product. Job Purpose: The Job holder will be responsible for Coding, designing, deploying, and debugging development projects. Contribute to all phases of SDLC including analysis, req...

Responsibilities: Building defined flow/VUI Spec into Dialogflow CX to build voice bots or chat bots Designing conversational flow and overall conversational experience within Dialogflow after inputs from clients, PgMs and Voice-UX team Tracking and analyzing the customer experience with the bot for continuous improvement and maintenance Must have prior bot development experience. Develop and deploy call flow applications (aka Interactive Voice Response applications) that have an impact to the customer and a support or sales agents experiences Partner with internal teams to define and implement solutions that improve support experiences Maintain highest levels of development practices includ...

This role is for one of the Weekday's clients Min Experience: 3 years Location: Kolkata, Gujarat JobType: full-time We are seeking a highly skilled and proactive Network Engineer with 3-7 years of hands-on experience in managing, configuring, and optimizing enterprise network infrastructure. The ideal candidate will possess a strong foundation in networking technologies, demonstrated through practical experience and a valid Cisco Certified Network Associate (CCNA) certification. This role is critical to ensuring high availability, security, scalability, and performance of network systems that power business operations. Requirements Key Responsibilities Design, deploy, configure, and maintain...

We’re looking for an experienced and motivated VoIP QA Engineer. Key Responsibilities Proficient knowledge in telephony infrastructure and design, including PBX, VoIP and SIP trunking, IVR, SBC, Media Gateways Clear concept of Manual Testing of VoIP, Web, Mobile App Testing and API Testing Expertise in creating test plans for system level, subsystem level, and feature level testing. Proficient in writing test scenarios and test cases for comprehensive software testing, including both positive and negative cases. Additionally, the candidates should have exposure to AI-driven testing approaches, such as using AI tools for test case generation, call flow analysis, automation assistance in VoIP ...

We’re looking for an experienced and motivated VoIP QA Engineer. KEY RESPONSIBILITIES : Proficient knowledge in telephony infrastructure and design, including PBX, VoIP and SIP trunking, IVR, SBC, Media Gateways Clear concept of Manual Testing of VoIP, Web, Mobile App Testing and API Testing Expertise in creating test plans for system level, subsystem level, and feature level testing. Proficient in writing test scenarios and test cases for comprehensive software testing, including both positive and negative cases. Additionally, the candidates should have exposure to AI-driven testing approaches, such as using AI tools for test case generation, call flow analysis, automation assistance in VoI...

This role is for one of the Weekday's clients Min Experience: 3 years Location: Kolkata, Gujarat JobType: full-time We are seeking a highly skilled and proactive Network Engineer with 3-7 years of hands-on experience in managing, configuring, and optimizing enterprise network infrastructure. The ideal candidate will possess a strong foundation in networking technologies, demonstrated through practical experience and a valid Cisco Certified Network Associate (CCNA) certification. This role is critical to ensuring high availability, security, scalability, and performance of network systems that power business operations. Requirements Key Responsibilities Design, deploy, configure, and maintain...

About The Opportunity A fast-growing player in the Customer Experience and Business Process Outsourcing (BPO) sector serving US-based clients across technology, e-commerce, and professional services. We deliver high-quality, voice-first customer support and omni-channel service solutions that drive retention and NPS improvements. We are hiring on-site Customer Service professionals to join a high-energy support team working US shifts to handle inbound customer interactions, resolve issues efficiently, and escalate appropriately. Role & Responsibilities Handle high-volume inbound calls from US customers with empathy, professionalism, and accurate issue resolution. Manage email and live-chat i...

Key Responsibilities Engage with Tata Communications customers and internal stakeholders to understand project scope, business objectives, risks and product requirements Work closely with other team engineers to consult and coordinate on the deployment and implementation plan with all players such as Telco operators, customers, platform and solution engineers involved in CPaaS implementation Drive and manage the project management process of our Enterprise customers on our CPaaS Platform Coordinate and plan project activities of cross-organizational project team that may include partners, third-party solutions vendors and Tata Communications employees Create and maintain delivery project pla...

Company Description Voxvalley Technologies Inc. is a leader in developing advanced cloud communication solutions, including CPaaS, omnichannel platforms, VoIP softphones, and SaaS-based products. With over 11 years of industry expertise, it delivers innovative and scalable communication tools tailored to modern needs. Voxvalley's solutions emphasize enhanced scalability, security, and white labeling capabilities, making them ideal for diverse industries. Headquartered in Hyderabad, Voxvalley empowers businesses to easily integrate real-time communication features and manage their communication efficiently through key products like CPaaS, MoSIP C5, and Tringy. Role Description This is a full-...

Location: Mumbai, Maharashtra Additional Locations: Gurgaon India Team: Enterprise Infrastructure Job Requisition #: R257990 Date posted: Nov. 28, 2025 Job description About this role UC Operations Level 2 The UC Operations Level 2 team provides 24x7 Level 1–2 operational support for all voice and video systems, ensuring the highest availability for our employees worldwide. We are seeking a detail-oriented team member whose primary responsibility will be to monitor system alerts and proactively maintain the health of our communications infrastructure. Primary Responsibilities: Monitor real-time system alerts and dashboards for all voice and video platforms (Cisco VOIP, IPC Unigy Trading, Voi...

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Key Responsibilities Engage with Tata Communications customers and internal stakeholders to understand project scope, business objectives, risks and product requirements Work closely with other team engineers to consult and coordinate on the deployment and implementation plan with all players such as Telco operators, customers, platform and solution engineers involved in CPaaS impleme...

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview Advanced Technology (Standards) group: Develop and advance technology to ensure 3GPP standard compliance for Motorola's Unified Communication Product suite. The te...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment. You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues. You will identify change Management requirements and propose...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focuse...

Description ABOUT THE ORGANIZATION Textron Inc is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell, Cessna, Beechcraft, Hawker, Jacobsen, Kautex, Lycoming, E-Z-GO, Arctic Cat, Textron Systems, and TRU Simulation Training. For more information, visit: www.textron.com Textron India Private Limited in Bangalore was incorporated in 2004 under the Companies Act, 1956, to better serve customers of Textron Inc. (NYSE: TXT) around the world. This is a global resource that provides engineering and technolo...

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Software Engineer II - Online Backend for Gameplay Services We Are EA And we make games - How cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is challenging. That's why we employ the most creative and passionate people in the industry. T...

Job Title: Senior System Administrator Experience Required: 12–15 Years Location: HITEC City, Hyderabad Employment Type: Full-Time Shift: Night Shift (US Shift -7.30 PM to 4.30 AM) Job Summary We are seeking an experienced Senior System Administrator to oversee and manage the end-to-end IT infrastructure for approximately 300 users . The ideal candidate must have strong experience across Office 365, firewalls, servers, networking, VOIP, Active Directory, VPN , backup management , cloud technologies , and remote desktop support . This is a hands-on role requiring deep technical expertise and the ability to independently manage enterprise-level IT operations. Key Responsibilities 1. Infrastruc...

International Customer Service Representative Industry: Customer Experience & Business Process Outsourcing (BPO) — International Voice and Multichannel Customer Support. We operate in a fast-paced on-site contact centre environment delivering high-quality customer experiences for global clients across voice, email, and chat channels. This role is based in India and requires working in rotational shifts. Role & Responsibilities Deliver timely, empathetic support to international customers across voice, email, and chat while maintaining high-quality service standards. Accurately log and manage customer interactions in the CRM/ticketing system, ensuring complete records and appropriate follow-u...

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected ch...

Job Description – Network Engineer Location: Kolkata/ Gandhinagar Preferred Education, Skills and Experience Education Level: B.E. (Electronics & Communication or IT) / Diploma Electronics & Communication / BCA with 3-4 Years experience in Networking or Telecom. Certification : Preferred to be CCNA certified / CCNA Trained Experience: Networking knowledge / Telecom knowledge is preferred. Skills Required: • Good Communication and interpersonal skills • Experience in last mile access network and network elements routers • Good understanding of telecom processes • Basic understanding of telecom technologies such FTTB FTTN VDSL Copper GPON etc. • Exposure of working on Provisioning configuratio...

About The Opportunity A fast-growing player in the Customer Experience and Business Process Outsourcing (BPO) sector serving US-based clients across technology, e-commerce, and professional services. We deliver high-quality, voice-first customer support and omni-channel service solutions that drive retention and NPS improvements. We are hiring on-site Customer Service professionals to join a high-energy support team working US shifts to handle inbound customer interactions, resolve issues efficiently, and escalate appropriately. Role & Responsibilities Handle high-volume inbound calls from US customers with empathy, professionalism, and accurate issue resolution. Manage email and live-chat i...