5083 Voip Jobs - Page 3

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

About The Role Internship / Co-op Description This exciting internship / co-op is to be part of North America?¢??s Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide foc...

What do we want to know about you You must have: 4 year degree with 5+ years of IT experience. Expertise in voice concepts and best practices such as SIP trunking, MOS and other call quality metrics, telephony, VoIP Expertise in Microsoft 365 and Microsoft Teams administration, including Microsoft Teams Direct Routing Knowledge of AV and conference room technologies PowerShell scripting skills Project management skills Willing to embrace change and manage or influence required activities to reach desired outcomes Proven ability to deliver while under tight timelines Demonstrated ability to proactively analyze and solve complex problems Excellent communication skills including both verbal and...

2-5+ years of experience in network engineering, preferably in the telecom industry. Proven expertise in telecom technologies like VoIP, MPLS, SD-WAN, LTE/5G, and fiber-optic networks.Strong knowledge of networking protocols Required Candidate profile Network Design & Implementation:Design and deploy scalable, high-performance telecom networks, including core, access, and transport layers.Configure and maintain routers, switches, firewalls,

Role & responsibilities Preferred candidate profile Key Requirements for Android and iOS Developers Specializing in Video Calling, Voice Calling, and Video Streaming Developers skilled in building real-time communication features (like video/voice calling and streaming) for mobile apps typically need a mix of core mobile development expertise and specialized knowledge in real-time media handling . Most modern implementations rely on WebRTC (Web Real-Time Communication) as the underlying technology, either directly via native libraries or through third-party SDKs (e.g., Agora, ZEGOCLOUD, VideoSDK, Vonage, Twilio, Sinch). Core Platform-Specific Skills PlatformPrimary LanguagesKey Frameworks/To...

As a SIP Server & Network Engineer, you will play a critical role in maintaining and optimizing our voice-over-IP (VoIP) infrastructure, ensuring the seamless handling of signaling events and real-time communications through WebRTC, Open SIP, Redis.

Job Role: IT ExecutiveReports To: IT Lead with a dotted line to Head of Finance CHI Location: Thane WHO WE ARE Christel House (CHI) is a global education network serving more than 6,000 students annually from under-resourced communities in India, Jamaica, Mexico, South Africa, and the US (Indianapolis). Our vision is for our students to break the cycle of poverty. Our goal is that they will achieve upward economic mobility, become good citizens, and identify and realize their goals, dreams, and human potential. To achieve this goal, the Christel House model is holistic, purposefully integrating academics, leadership and character development, health & social services, and college & careers. ...

Job Overview We are seeking a Senior Outbound Telesales Executive to lead high-quality B2B customer acquisition for a large UK-based telecommunications company. This role requires strong consultative selling skills, the ability to handle complex sales conversations, and consistent delivery against revenue and lead-generation targets. Key Responsibilities Execute high-volume outbound B2B sales calls to UK-based businesses Drive end-to-end sales conversations, from prospecting to closing or qualified handover Promote UK telecom products and solutions in line with client strategy Engage with decision-makers (Directors, IT Managers, Business Owners) Consistently achieve or exceed sales, revenue,...

We are seeking a Full Stack Software Engineer to join our team on-site in Nagpur, India . In this role, you will work on DentTracks – a dental practice management platform with integrated VoIP communications – using FreeSWITCH and FusionPBX (open-source VoIP PBX built on FreeSWITCH alongside modern web (React.js, Node.js) and mobile app technologies. You will be responsible for the entire development stack: from configuring and optimizing our VoIP telephony systems to building user-friendly web interfaces and a companion mobile application. This position is ideal for a mid-level developer with a blend of VoIP expertise and full-stack development skills, looking to build innovative features i...

🚨 We’re Hiring: 🚨 We’re Hiring: Hardware Desktop Support 📍 Location: Bangalore 💼 Experience: 2–3 years (IT Infrastructure / UC Support / Video Collaboration) 🗣️ Excellent Communication Skills – Must 🎯 Role Overview Join our dynamic team and be the first line of support for world-class Video Conferencing and Unified Communications (UC) products. You’ll work in a fast-paced, customer-focused environment, ensuring seamless collaboration experiences for global clients. 💼 Roles & Responsibilities Provide 24×7 first-level technical support via voice or chat for video conferencing and UC products. Troubleshoot and resolve issues related to VoIP, SIP, H.323, H.264, and networking protocols (DNS, DHC...

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for a talented Technical Support Engineer to join our dynamic and growing Public Safety Advance Support Team in Pune. NICE is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At NICE, we recognize that every employee’s contribution is integral to our company’s growth and success. To fin...

Company Description Inextrix Technologies Pvt. Ltd. (ITPL) is a leading IT company established in 2010, specializing in VOIP solutions, web and mobile applications, and graphic design services. With expertise in providing innovative and cost-effective communication and technology solutions, Inextrix delivers tailored offerings to meet each customer's unique needs. Their product suite includes IP PBX, VoIP billing, softswitches, call and contact center software, IVR systems, predictive dialers, and video/audio conferencing solutions. Headquartered in Ahmedabad, Inextrix combines VOIP, web, mobile, and graphic expertise to provide comprehensive end-to-end services under one roof, prioritizing ...

We’re building a personal branding + lead generation + sales system for Canadian mortgage & financial services. We’re looking for someone who can think, experiment, and execute, not just post content. Experience is a plus, ability to figure things out is mandatory. What You’ll Do:- • Crea te & execute Instagram & Facebook growth strategy • Write scripts in English & Hindi • Edit reels (CapCut or similar) • Understand trends, hooks, reach & analytics • Run / assist with Meta ads & audience targeting • Generate leads & support sales funnels • Use AI tools for content, research & automation • Manage accounts & CRM basics All tools, AI, VOIP & systems will be provided. You’re a Good Fit If:- • Y...

Job Title: Program Manager – IT Service Delivery (Manager) Location: Mumbai Experience: 5–10 Years Notice Period: Immediate to 20 Days Job Summary The Program Manager will act as the Account Owner and Service Owner for the outsourced technology partner. The role ensures seamless IT service delivery, operational excellence, regulatory compliance, and superior customer experience across capital markets and enterprise applications. Key Responsibilities 1. Service Delivery & Operations Monitor daily IT service performance, uptime, and availability. Manage incidents, service requests, and escalations (L1–L3) ensuring SLA compliance. Ensure service continuity, DR readiness, and smooth operations. ...

As a Network Engineer at Vitel Global Communication Pvt Ltd, you will be responsible for designing, implementing, and managing the VOIP network infrastructure. Your role will involve troubleshooting network and VOIP issues, optimizing performance, and ensuring the security and reliability of communication systems. You will have the opportunity to work with cutting-edge technologies to deliver seamless and efficient VOIP services to clients. Key Responsibilities: - Provide technical support for VoIP-related issues via phone calls and emails. - Diagnose and resolve VoIP problems such as call quality issues, connectivity issues, and configuration errors. - Assist customers with the setup, confi...

Job Description: Senior Network Engineer for NOC Bloom Energy, a solid oxide fuel cell company, is looking for a Staff Network Engineer to join its world class team. This individual should be a dynamic professional who is looking for a rewarding future in one of today’s most exciting technologies. As Staff Network Engineer - should have a high level of expertise in many of the following areas: network routing (BGP, OSPF, EIGRP), Multicast, Anycast, VLANs, MPLS, Data Center Spine-and-Leaf Architectures, QoS, VoIP, Wifi, 802.1x, Wan Optimization, SNMP, IPSec, VPN, TCP/IP, DNS, DHCP, and virtualization technologies (SDN, SD-WAN, NFV, VXLAN, EVPN).. In addition, the Network Engineer will partici...

Hiring: VoIP Support Engineer (Delhi/NCR) We need hands-on expertise, not certificates. Must demonstrate:→ Build Vicidial predictive dialer from scratch→ Configure UCaaS platforms→ Troubleshoot SIP errors in real-time Interview includes live demo. No exceptions. Requirements: Based in Delhi/NCR Experience with 50+ seat call centers Customer-facing attitude Compensation: At par with industry + very heavy incentives 3 days WFO. Growth path to senior roles. Rahul Singh jobs@bizbt.org +91 9457522331 www.bizbt.org Job Type: Full-time Pay: From ₹480,000.00 per year Benefits: Flexible schedule Health insurance Work from home Work Location: In person

Experience: Minimum 2-3 years preferred Shift Timings: 3:30 AM to 12:30 PM (IST)(on-site) Core Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting and identifying solutions to resolve Internet network and telephone device issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Ask customers targeted questions to quickly understand the root of the problem. Track network issues through to resolution, within agreed time limits. Talk clients through a series of actions, via phone, email, until they’ve solved a reported issue Provide prompt and...

Network Support Engineer – Voice / VoIP (L2) Tower: Cloud Ops (IMS) Service Line: Managed Network and Voice Services Level: L2 Location: India (Chennai preferred; Bengaluru / Hyderabad acceptable) Role Overview The Network Support Engineer – Voice / VoIP (L2) is responsible for day-to-day operational support, troubleshooting, and maintenance of the client’s enterprise voice and network infrastructure . This role acts as the primary resolution layer for voice and VoIP-related incidents escalated from the Service Desk or Unified Command Center. The engineer ensures high availability, call quality, and service continuity across voice platforms, working closely with L3 engineers, service provide...

ParentPay Group is looking for IT Support Engineer to join our team Roles and Responsibility Provide technical support and assistance to employees with various software applications. Troubleshoot and resolve hardware and software issues efficiently. Install, configure, and maintain computer systems, networks, and peripherals. Develop and implement procedures for troubleshooting and resolving technical issues. Collaborate with other teams to ensure seamless integration of technology solutions. Conduct regular maintenance and updates of computer systems and networks. Job Requirements Strong knowledge of computer systems, networks, and software applications. Excellent problem-solving skills and...

What you will do Provisioning & Compliance: Manage end-to-end provisioning of DIDs and Short Codes. Handle complex KYC/identity verification for restricted markets. Process and implement new customer orders from the Sales team and customers directly. Porting (LNP): Execute number porting projects, navigating specific APAC porting windows and validation rules. Carrier Management: Alongside other teams you will maintain relationships with Tier 1 APAC carriers. Monitor quality, costs and resolve vendor disputes. This may include regular meetings, QBRs, etc. Regulatory Support: With the support of our Regulatory Operations Team you will respond to audits from regional bodies (ACMA, IMDA, MIIT) r...

Job Title: Telephony Engineer-Noida(Onsite Role) Location: Noida(Work From Office) Department: IT Infrastructure / Operations Support Reports To: IT Manager / Infrastructure Lead Employment Type: Full-time Shift: US Shift Job Summary: The Telephony Engineer is responsible for the design, configuration, implementation, and maintenance of enterprise telephony systems supporting voice communication for business operations — including call centers, interpretation teams, and remote users. The role involves working with on-premise and cloud-based VoIP platforms, managing integrations with contact center applications, troubleshooting complex telephony issues, and ensuring optimal system performance...

Department Overview Theatro a Motorola Solutions Company is a cutting-edge mobile communication platform for frontline workers, powered by GenAI. It transforms communication, collaboration, and operations in fast-paced industries like retail, hospitality, and manufacturing. With Theatro, employees get a hands-free, voice-activated interface through an IoT device. This smart tool lets them access information, complete tasks, communicate with their team, and stay updated effortlessly. Job Description Join a collaborative product engineering team dedicated to delivering reliable, high-quality software at scale. Our QA team ensures the stability, performance, and usability of modern web applicat...

Experience Requirements: Total ICT Experience: 10+ Years (Business/Solution Analysis). Domain Expertise: 7+ Years in VoIP/Telecommunications. Core Responsibilities: Technical Management: Lead a team of two analysts; qualify technical leads and manage Work Breakdown Structures (WBS) for complex projects. Requirements & Visualization: Facilitate discovery sessions to produce high-quality FRDs and BRDs. Use visual aids to map out technical logic and user journeys. Project Oversight: Manage the transition from Pre-Sales to Post-Sales, ensuring developers and UI/UX teams are aligned with the client s vision. Research & Strategy: Perform competitive market analysis and comparison matrices for VoIP...