1646 Voip Jobs - Page 27

We are building a modern, AI-ready, cloud-based Contact Center Dialer solution for outbound and blended call centers. Our product is powered by FreeSWITCH on the telephony layer and Node.js for backend services. We're a compact 3-member dev team (SIP Engineer, Backend Engineer, Frontend Developer) building from the ground up with a focus on speed, stability, and usability. We're looking for a Frontend Developer who will own the user interface for both the Agent Panel and the Admin Dashboard . You’ll work closely with backend and SIP engineers to deliver real-time, responsive, and intuitive UIs for managing campaigns, monitoring calls, and controlling dialer behavior. Key Responsibilities Design and develop front-end components using React.js Implement real-time updates using WebSockets (Socket.io) Integrate REST APIs for user management, campaign control, and reporting Build UI elements for: Agent login, call controls (dial, hangup, transfer) Real-time agent status and dashboards Campaign creation and monitoring Call logs, reports, and recordings Ensure a clean, responsive, and intuitive user experience Collaborate closely with backend and SIP developers Must-Have Skills Strong proficiency in React.js , JavaScript (ES6+) , HTML5 , CSS3 Experience with Tailwind CSS or equivalent CSS frameworks Familiarity with Redux / Zustand / Context API Experience with WebSocket (Socket.io or native) Proficient in REST API integration (Axios / Fetch) Git version control and collaborative development practices Good-to-Have Experience in contact center or VoIP-related applications Knowledge of WebRTC and browser-based call control interfaces Understanding of SIP call flows and FreeSWITCH/Asterisk UI/UX design sensibility Experience in building admin dashboards or CRM-like UIs What We Offer Be part of an early-stage, product-building journey High ownership and fast decision-making Remote flexibility and agile work style Opportunity to shape product features and roadmap Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Flexible schedule Work from home Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: New Town, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Experience: React: 2 years (Preferred) Location: New Town, Kolkata, West Bengal (Preferred) Work Location: In person

Key Role: To take end-to-end ownership of our technology ecosystem including infrastructure, security, vendor management, and automation. Evaluate, propose, and implement systems or upgrades as required with full ownership. Work from home

About Practice by Numbers Practice by Numbers is a leading SaaS company revolutionizing Healthcare Business Management Solutions (BMS SaaS) for dental practices. With nearly eight figures in revenue and a history of exceptional organic growth, we’ve built our success through product excellence, inbound-driven sales, and an obsession with customer outcomes. We offer a full suite of analytics, patient communication, VOIP, and AI-powered tools that empower dental teams to increase productivity, deepen patient engagement, and streamline operations across solo practices, group practices, and DSOs. Whether it’s PracticeIQ for intelligent analytics, Patient Communication, PbN Payments, PbN VOICE for VOIP-enabled call performance, or Call AI for conversation intelligence, our products are deeply integrated, modern, and designed to scale with growing practices. Our Culture We’re curious, collaborative, and customer-obsessed. At Practice by Numbers, you’ll work alongside high-performing engineers, onboarding specialists, and product thinkers who care deeply about transforming dental practices. Our values: Transparency : We communicate honestly with our teams and our customers. Accountability : We own our outcomes and always seek improvement. Innovation : We challenge norms and pursue better ways. Empathy : We approach problems from the user’s lens. Role Overview The Customer Training & Enablement Manager owns customer and employee learning experiences across onboarding, support, and success journeys. You’ll lead the design and rollout of scalable, AI-augmented education programs that ensure both customers and internal teams achieve product mastery quickly and confidently. You will also play a pivotal role in transferring knowledge from subject-matter experts and engineering teams to customer-facing teams, bridging the gap between product functionality and user enablement. This includes building systems that surface relevant, real-time product knowledge across the organization. As our platform evolves, this role will scale into a center of excellence for enablement. You will help institutionalize learning systems across Practice by Numbers—eventually leading regional learning teams, driving partner enablement, and supporting enterprise training needs across new product lines. Key Responsibilities Customer Training & Scalable Enablement Build outcome-oriented learning paths for both new and existing product modules. Design, launch, and manage a Virtual Dental Studio LMS platform for customer and employee training—featuring immersive, scenario-based learning that reflects real practice workflows. Create and manage our PbN Learning Center , a self-service training hub including certifications, recorded demos, quizzes, and role-based content. Host monthly product webinars , onboarding office hours, and deep-dive workshops to boost adoption. Launch in-app, behavior-triggered prompts to guide users toward the most relevant training at key moments in their journey. Use reverse demos and guided checklists to accelerate Time to Value (TTV). Internal Enablement & Role-Based Training Design onboarding curricula for all CX roles (Support, Onboarding, Customer Success) to ensure fast, confident ramp-up. Collaborate with Product to create feature readiness playbooks and deliver live enablement sessions for every major product release. Implement AI-assisted internal search to help CX teams access workflows, edge cases, and undocumented use cases instantly. AI-Augmented Knowledge Strategy Work cross-functionally to extract “tribal knowledge” from engineering and product teams and convert it into structured, accessible formats. Maintain a dynamic internal knowledge base that feeds help docs, chatbots, and internal reference tools. Deploy AI tools (e.g., Intercom AI, GPT-based assistants) to deflect repetitive questions and empower CX teams to solve complex queries independently. Cross-Functional Collaboration & VOC Integration Align training content with Product and Marketing through synced release notes, in-app guides, and live sessions. Contribute to VOC (Voice of Customer) initiatives, using interviews and engagement data to identify learning gaps. Partner with Success Managers to connect training outcomes with expansion readiness and account health. Key Metrics You’ll Own Customer Training Completion Rate (% of users completing role-based onboarding modules) Employee Ramp-Up Time (average time to onboard new CX hires) Feature Adoption Post-Training (% of users enabling targeted features within 30 days) AI Deflection Rate (% of queries resolved through self-service or AI tools) Training CSAT/NPS (user-reported satisfaction with training experience) Qualifications 4+ years in SaaS training, enablement, customer education, or onboarding roles Experience designing and delivering learning programs through platforms like LearnWorlds, Intercom, or Notion Demonstrated ability to build immersive training experiences or virtual simulations Familiarity with AI-augmented knowledge systems or chat-based learning workflows Strong instructional design, content writing, and curriculum planning capabilities Bonus: Familiarity with CX tech stacks (HubSpot, Intercom, Loom) or dental software (Dentrix, Open Dental, Eaglesoft) What We Offer Impact at Scale : Your training content will directly influence the experience of thousands of practices. Innovative Tech Stack : Work with AI, automation, and cloud-first tools in a dynamic healthcare domain. Customer-First Vision : Your work enables practices to thrive through knowledge and confidence. Competitive Package : Salary, bonuses, PTO, health benefits, and potential equity. Growth Trajectory : Opportunity to evolve into Head of Enablement or regional lead roles as the company expands.

Experience: 14+ years Location: Chennai [ work from office] Interview: In person [ at Chennai office] Only relevant candidates with the above experience kindly apply. Job Description for C++ Solution Architect Expert in C++. Strong grasp of algorithms, data structures, and network communication. Proven experience in building distributed, high-performance systems. Experience in leading software design and overseeing implementation. Experience in developing and architecting large-scale projects from scratch. Mentorship experience with engineering teams. Strong analytical and problem-solving skills. Preferred: Experience in telephony, VoIP, or real-time systems. Experience with cloud technologies Key Skills C++ VOIP SIP PBX Architectural Design Distribution System Telecom Docker Telecommunication Engineering architects Telephony Python Kubernetes

Seize an exceptional opportunity at Himachal’s leading R&D Tech company, with over seven years of establishment and recognized as one of the fastest-growing tech firms in the Himachal-Tricity region. As a proud participant in the Make in India initiative and a strong advocate for the 'Vocal for Local' movement, Vihaas is managed by local professionals. We are dedicated to innovation and excellence in technology development, fostering a unique, hierarchy-free environment that promotes creativity and collaboration. Location: Solan, Himachal Pradesh (On-Site Only)(Urgent Hiring) Education Background Required Diploma or Bachelor’s degree in Electronics Engineering (EE, ECE) or other networking courses. Key Responsibilities Assist in the deployment, maintenance, and upgrades of telecom network components, including VoIP, PBX, and SIP-based systems. Perform regular diagnostics, PBX testing, and preventive maintenance to ensure uninterrupted network operations. Collaborate with other members of the development team, including software engineers, designers, and product maintainer. Documentation of network configurations, IP addressing schemes, and troubleshooting. Communicate effectively with clients, vendors, and team members in both Hindi and English, ensuring clear technical support and coordination. Skills & Qualifications Basic knowledge of Electronics. Positive attitude in any situation Strong understanding of networking concepts such as TCP/IP, DHCP, DNS, VLANs, and VPNs. Understating of protocols such as WinSCP, SFTP, SSH, Telnet, FTP, and TFTP for remote access Proficient in computer applications and network analysis tools like Wireshark, Hyper Terminal, and Putty. Strong teamwork abilities. Problem-solving attitude. Good communication skills. Note: Candidates should be prepared for an on-site interview upon selection. Job Type: Full-time Pay: Up to ₹40,000.00 per month Shift: Day shift Work Days: Weekend availability Ability to commute/relocate: Solan, Himachal Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Required) Experience: PBX: 1 year (Required) VoIP: 1 year (Required) SIP based system: 1 year (Required) Telecom Support: 1 year (Required) Location: Solan, Himachal Pradesh (Required) Work Location: In person

Role : VOIP Engineer Years Exp : 7+ Years Location : Ahmedabad/Pune Job type : Full Time Jd About the role : Advantmed; a leader in US Healthcare, is looking for empathetic individuals with great interpersonal skills who can build relationships with their employees. The right person will thrive in an "all hands-on deck" environment. Design, deploy, and manage VoIP systems using platforms like FreePBX, Genesys Cloud, and RingCentral etc. Maintain and troubleshoot SIP trunks, call routing, and number provisioning. Implement and manage fax solutions. Support and optimize call center operations including IVR, call queues, and call flows using Queue Matrix and related systems. Collaborate with cross-functional teams to integrate voice systems with CRM, ticketing, and other enterprise applications. Lead or participate in voice infrastructure-related DR/BCP planning, testing, and documentation. Monitor system performance, ensure uptime, and proactively address issues related to voice traffic, QoS, and latency. Manage telephony vendors and act as a liaison for technical escalations. Document network topologies, system configurations, change logs, and SOPs. Role Specific Competencies Required Bachelors degree in information technology, Computer Science, or related field (or equivalent experience). 7+ Years of Experience in VoIP Infrastructure management. Proven Experience With FreePBX administration and troubleshooting Genesys Cloud deployment and support RingCentral CX configuration VoIP Innovations provisioning Twilio fax integration and troubleshooting Queue Matrix platform (or similar call center software) Strong knowledge of SIP protocols, call routing, and telephony concepts. Familiarity with network QoS, NAT traversal, firewall configuration related to VoIP. Experience with Disaster Recovery (DR) and Business Continuity Planning (BCP) in telecom infrastructure. Soft Skills Strong problem-solving abilities and troubleshooting skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Strong attention to detail and organization skills. What Youll Need Excellent verbal communication and the ability to convey information clearly and effectively. Excellent Task Management and Organizing skills. Exceptional Analytical & Decision-Making skills. Excellent delegator and mediator. Great interpersonal skills. Quick decision-making and problem-solving abilities. Fantastic organizational and time management skills. Strategic and creative mindset. (ref:hirist.tech)

About The Role Advantmed; a leader in US Healthcare, is looking for empathetic individuals with great interpersonal skills who can build relationships with their employees. The right person will thrive in an "all hands-on deck" environment. Design, deploy, and manage VoIP systems using platforms like FreePBX, Genesys Cloud, and RingCentral etc. Maintain and troubleshoot SIP trunks, call routing, and number provisioning. Implement and manage fax solutions. Support and optimize call center operations including IVR, call queues, and call flows using Queue Matrix and related systems. Collaborate with cross-functional teams to integrate voice systems with CRM, ticketing, and other enterprise applications. Lead or participate in voice infrastructure-related DR/BCP planning, testing, and documentation. Monitor system performance, ensure uptime, and proactively address issues related to voice traffic, QoS, and latency. Manage telephony vendors and act as a liaison for technical escalations. Document network topologies, system configurations, change logs, and SOPs. Role Specific Competencies Required Bachelors degree in information technology, Computer Science, or related field (or equivalent experience). 7+ Years of Experience in VoIP Infrastructure management. Proven Experience With FreePBX administration and troubleshooting. Genesys Cloud deployment and support. RingCentral CX configuration. VoIP Innovations provisioning. Twilio fax integration and troubleshooting. Queue Matrix platform (or similar call center software). Strong knowledge of SIP protocols, call routing, and telephony concepts. Familiarity with network QoS, NAT traversal, firewall configuration related to VoIP. Experience with Disaster Recovery (DR) and Business Continuity Planning (BCP) in telecom infrastructure. Soft Skills Strong problem-solving abilities and troubleshooting skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Strong attention to detail and organization skills. What Youll Need Excellent verbal communication and the ability to convey information clearly and effectively. Excellent Task Management and Organizing skills. Exceptional Analytical & Decision-Making skills. Excellent delegator and mediator. Great interpersonal skills. Quick decision-making and problem-solving abilities. Fantastic organizational and time management skills. Strategic and creative mindset. (ref:hirist.tech)

Network/System/VoIP Engineer (with AWS & Infrastructure Experience) Location: Jubilee Hills, Hyderabad Duration: Full Time Job Description: We are seeking a skilled Network/System/VoIP Engineer with strong experience in AWS cloud services and enterprise infrastructure. The ideal candidate will have a hands-on background in managing network systems, VoIP infrastructure, system administration, and cloud-based deployments. Key Responsibilities: Design, implement, and manage network systems, firewalls, VPNs, and VoIP platforms. Administer and maintain Windows/Linux servers and system infrastructure Configure, monitor, and troubleshoot VoIP solutions and SIP trunks Manage AWS infrastructure, including EC2, VPC, Route 53, IAM, CloudWatch, S3, and Load Balancers Perform system updates, patches, backups, and disaster recovery planning Develop and maintain infrastructure documentation and network diagrams Ensure system availability, performance, and security compliance Collaborate with DevOps and security teams to support cloud-native and hybrid solutions Required Skills & Experience: 8+ years of experience in network/system administration or engineering roles 2+ years of hands-on AWS cloud experience (certification preferred) Strong knowledge of VoIP technologies and network protocols (SIP, RTP, QoS, etc.) Proficiency with infrastructure as code (IaC) tools such as Terraform or CloudFormation (nice to have) Experience with monitoring tools (e.g., Nagios, Zabbix, CloudWatch) Familiarity with Active Directory, DNS, DHCP, and VPN technologies Scripting skills in PowerShell, Bash, or Python (a plus) Excellent problem-solving and communication skills Preferred Certifications: AWS Certified Solutions Architect / SysOps Administrator Cisco CCNA/CCNP or equivalent CompTIA Network+ or Security+

At LinkSwitch Communications, LLC , we’re growing fast — delivering cutting-edge products across Fintech, AI, VoIP , and Call Center Automation . We’re looking for a talented Business Development Executive based in India to help us expand across the North American region . This is more than a sales job — it's a launchpad for ambitious professionals ready to build a global career in high-growth tech sectors. 🔹 What You’ll Be Selling 🔊 VoIP & Unified Communication Platforms 🤖 AI-Powered Customer Engagement Solutions 💸 Fintech SaaS Products 📞 Call Center Automation Tools 🎯 Your Role Drive outbound B2B sales to clients in the US & Canada Build and maintain high-value client relationships Own the full sales cycle — from prospecting to closing Collaborate closely with Product Owners and Delivery Managers to align solutions with client needs Serve as the bridge between client expectations and internal execution teams ✅ What You Bring Excellent spoken and written English 2–5 years of experience in B2B, SaaS, or international tech sales Familiarity with CRM tools and outbound strategies Strong coordination skills with cross-functional teams Self-motivated, target-driven, and eager to learn and grow 🚀 What You Get Global exposure with North American clients Opportunity to work with experienced tech & delivery leaders Performance-driven incentives and rapid career growth A flexible, remote-first culture that values ownership and innovation 📩 Ready to grow your international sales career? Send your resume to sales@linkswitchcommunications.com Visit us at www.linkswitchcommunications.com Call/WhatsApp : +1 (902) 441 2385 #BusinessDevelopment #SaaSSales #RemoteJobsIndia #TechCareers #VoIP #FintechJobs #AIJobs #CallCenterSolutions #OutboundSales #SalesCareers #RemoteWork #B2BSales #InternationalSales #SalesOpportunity #WorkFromHome #HiringNow #SalesJobIndia #GlobalCareers #CRM #CareerGrowth #LinkSwitchCommunications

Role:- Technical Support. Skills:- VOIP, Unified Communication. Experience:- 5+ Years. Location:- Bengaluru .

Department Overview Join a high-impact engineering team at Motorola Solutions, where we build mission-critical mobile solutions for public safety, defense, and enterprise users. Our Android team works on cutting-edge technology, integrating Kotlin/Java with native C/C++ libraries to develop rugged, scalable, and secure applications. We thrive on solving hard problems that matter in the real world delivering software that runs on custom hardware and meets the highest standards for security, performance, and reliability. Job Description Lead end-to-end Android application development using Kotlin, Java, and native C/C++ (via JNI). Architect and maintain high-performance, scalable apps with clean and modular code structures (MVVM/MVC). Collaborate closely with Product, Design, Backend, and Hardware teams to define and implement features. Integrate native libraries and hardware components via JNI and Android NDK. Ensure performance optimization using tools such as logcat, adb, strace, gdb, and memory profilers.Work with REST/SOAP APIs to consume web services and manage data via JSON/XML. Develop background services and manage app lifecycle for real-time applications, including VoIP. Drive CI/CD, unit testing, instrumentation, and automated deployment. Mentor junior engineers and participate in code reviews and technical design discussions. Contribute to secure coding practices, encryption protocols, and enterprise mobility requirements. Package, sign, and distribute apps via managed Play Store, internal tools, or MDM platforms. Troubleshoot production issues on rugged or enterprise Android devices. Publish apps to Google Play Store and manage updates and release cycles. #LI-TK1 #LI-onsite Basic Requirements 7+ years of experience in Android development with a strong foundation in Java and Kotlin. Strong understanding of Android SDK, Android Studio, Gradle, and mobile architectural patterns (MVVM, MVP). Proven experience with libraries and frameworks like Dagger, Retrofit, RxJava, Glide, EventBus. Deep knowledge of multithreading, memory management, and lifecycle-aware components. Experience working with RESTful APIs, background services, FCM/GCM notifications. Proficiency with Git or SVN for version control and collaborative development. Experience building and publishing production-grade Android apps (at least 2-3). Strong debugging skills using adb, logcat, and native tools. Exposure to enterprise-grade development, secure coding, and rugged hardware environments. Nice to have skills: Experience in voice application development in Android Experience with Android Enterprise, MDM/EMM platforms. Understanding of cryptographic modules and secure communication protocols. Experience with Google Analytics, Firebase, Jira. Exposure to audio/video streaming or VoIP technologies. Background in working with custom Android builds or hardware interfacing. Prior mentoring experience or team leadership is a strong plus. Travel Requirements Under 10% Relocation Provided None Position Type Experienced

About Ribbon Position Summary : Candidate will work in fast-paced, high-energy team focusing on design & development of the Session Border Controller (SBC) product. He/she will be responsible for end-to-end feature development which includes requirements discussions, design, coding, unit/feature testing, bug fixing, and working closely with test team. Experience and Skills : Expert in one or more VoIP protocols such as SIP Experience developing and sustaining VOIP products such as SBCs, B2BUAs Experience in development of telecom signaling protocols and call control logic. Strong programming experience in C / C++ on any Linux platform with good debugging skills Strong knowledge of data structures & algorithms Minimum experience of 2-5 years in telecom software design and development Preferred Experience : Understanding of RTP, RTCP, SRTP, audio/video codecs and basics of transcoding Preferably having experience on any of the cloud platforms such as Openstack, Amazon AWS, VMware etc Hands on experience with SIPp and tools such as valgrind, flexelint Education: B.E, B.Tech / M.E, M.Tech degree in Computer science Engineering or Electronics and Communication Engineering Please Note:

Job Overview: Looking for a creative DevOps engineer who will be responsible for automating, streamlining, and improving the development and deployment processes across environments. The role focuses on maintaining CI/CD pipelines, fast and seamless delivery to customer environments, managing cloud infrastructure, ensuring system reliability, and supporting fast-paced, iterative software development. Key Responsibilities: Implement CI/CD as per the industry standards Build and configure tools to reduce the occurrence of errors and improve customer experience Perform root cause analysis for errors Develop scripts to automate manual tasks Deploy applications like Web server (Apache, Nginx, etc.), Database server (MySQL, MongoDB), VoIP applications (Asterisk, Freeswitch, Opensips, etc) as per requirement. Provide technical assistance in DevOps tools, Web Server, Database Server, VoIP Applications, etc to the internal/external customers. Need to work and resolve issues in defined SLA to increase customer satisfaction. Implement High Availability and auto scaling. Eligibility Criteria: Good communication skills. Having strong knowledge of the trending DevOps tools like Docker, Jenkins, Ansible, Chef, Puppet, Kubernetes, etc. Should have hands on experience on Software version control systems like GIT, BitBucket, etc Must have knowledge of Linux systems. Should have knowledge of Microservice architecture. Good Knowledge of Shell script/Python Script or any other Scripting languages Should be proficient in Networking concepts Problem solving attitude Ready to learn and adapt new technologies Team Spirit Knowledge of any cloud platform like AWS, Google Cloud,etc

JD: 8+ years of experience voice and data protocols development and testing with expertise in C++ Having experience in development of VOIP products development and SIP protocol Good understanding of protocols such as FTP, SFTP, HTTPS, TWAMP Good understanding of voice quality testing with ViSQOL, POLQA and PESQ Good understanding of 3GPP specification and VoLTE added advantage

Sri Baby Properties is looking for Digital & content Professional to join our dynamic team and embark on a rewarding career journey Create and publish high-quality content across various digital platforms Develop content strategies that align with business goals Collaborate with cross-functional teams to create compelling content for marketing campaigns Write clear and concise copy for various marketing materials, including website copy, blog articles, and social media posts Conduct keyword research and use SEO best practices to improve content performance Monitor and analyze content performance metrics to identify opportunities for improvement Ensure all content is on-brand, consistent in terms of style, quality, and tone of voice Experience with content management systems and keyword research tools Excellent writing and editing skills with an eye for detail Excellent communication skills

Responsibilities  Conduct comprehensive security assessments, including network penetration testing and vulnerability analysis, to identify security gaps in critical systems.  Complete the projects within budgeted efforts and deliver high quality reports.  Gain in-depth knowledge and understanding of enterprise networks  Be involved in network architecture understanding, threat identification, vulnerability identification and control analysis.  Be proactive in project planning and execution.  Perform likelihood determination, impact analysis and risk determination.  Showcase prioritization of risks including solution recommendation and documentation  Identify and infer the business risk posed by the weaknesses identified during the assessments  Engage with both business and technical teams within and outside the organization from a project scope definition, project execution, project closure perspectives  Open for onsite deployments anywhere across the world as business demands Required Skills  Expertise in network penetration testing.  Expertise in configuration audit or vulnerability assessment of multiple OS and Network Device platforms  Ability to handle difficult situations and to provide alternative solutions or workarounds  Flexible and creative in helping to find acceptable solutions for customers  Good communication and writing skills with the ability to talk to both businesspeople and technical people. Good to have Skills  Experience with Wireless Penetration Testing, Firewall Rulebase Review.  Experience with Network Architecture Review and Firewall Rule-base Audit  Experience with testing different types of networks including VOIP, GSM, etc.  Security certifications such as CRT, OSCP, ECSA, etc.  Knowledge of Cryptography (symmetric and asymmetric encryption, PKI, etc.)  Ability to work on multiple complex assignments simultaneously  Ability to work independently with minimal oversight or in teams  Knowledge of different standards such as PCI DSS, HIPAA, ISO, etc. #Eviden

Company Description VANTIVA, headquartered in Paris, France and formerly known as Technicolor, is a global technology leader in designing, developing and supplying innovative products and solutions that connect consumers around the world to the content and services they love – whether at home, at work or in other smart spaces. VANTIVA has also earned a solid reputation for optimizing supply chain performance by leveraging its decades-long expertise in high-precision manufacturing, logistics, fulfillment and distribution. With operations throughout the Americas, Asia Pacific and EMEA, VANTIVA is recognized as a strategic partner by leading firms across various vertical industries, including network service providers, software companies and video game creators for over 25 years. Our relationships with the film and entertainment industry goes back over 100 years by providing end-to-end solutions for our clients. VANTIVA is committed to the highest standards of corporate social responsibility and sustainability across all aspects of their operations. For more information, please visit www.vantiva.com and follow us on LinkedIn and Twitter. Job Description Vantiva seeks an experienced Software Developer to work along with a team of engineers that develops software and manages customer engagements covering a wide range of Connected Home's Cable and Telco Broadband Gateways for the worldwide market. In addition, software architecture design/review across multiple platforms will be part of the critical role you play at Vantiva, as our product portfolio diversifies across multiple hardware platforms. In this challenging role you will be responsible for collaborating with team members to develop software features associated with Multi-Services IP Gateways, Smart Home Gateways that are sold in the Service Provider market. You will need to work with and coordinate the efforts of both internal and external (ODC/ODM) resources based in North America, Europe, and Asia. You will need to contribute to overall product design from a software architecture perspective, keeping in mind multiple customer requirements and hardware characteristics across various platforms. In this position, you will be expected to: Be the entry point to Software Development and Test teams for Product Management, Program Management, and Customers for Scoping Requests, formalizing and communicating software development and test plans, driving software deliverables Works in an Agile environment and continuously reviews the business needs, priorities, outlines milestones and deliverables, and identifies opportunities and risks. Define and formalize software plans through writing EPICs and working with architects and engineers to reach Story level detailing. Provide backlog grooming, iteration planning, and defect prioritization collaborating with Scrum Master, Development and Test leads Review product requirements, functional specifications, standards document (RFCs and specs). Create customer relationships by Partnering with Product Management and Program Management, working closely with the customers to understand requirements, test plans and expectations Fully accountable for providing software development and test status external to the Product Unit Work with engineering, product management, business development, and account managers to champion the needs of key customers. Contribute to product design discussions on overall software feature/interop compatibility across different platforms. Have the necessary technical skills to communicate the details of complex Data, VoIP, Gateway, Wi-Fi, and Video features. Communicate regularly with key customers to manage expectations regarding key software deliverables. Drive and manage product qualification and post sales issues that could impact the business. Communicate regularly with customer engineering teams and operations to de-risk deployment issues that will affect deployments of Vantiva products. Facilitate customer feedback into the development and customer engagement process. Lead and mentor a team of software engineers, fostering a culture of innovation and continuous improvement. Develop and maintain project plans, ensuring timely delivery of software products while adhering to quality standards. Conduct regular code reviews and implement best practices for software development within the team. Collaborate with cross-functional teams to align software development efforts with overall business objectives. Stay updated on industry trends and emerging technologies, recommending innovative solutions to enhance product offerings. Manage resource allocation and capacity planning to optimize team performance and meet project deadlines. Participate in customer-facing meetings and presentations to demonstrate software capabilities and gather requirements. The position requires an experienced manager with strong technical and communication skills. Experience in the following areas is highly desirable: IP Networking protocols (IPv4, IPv6, RIPv2, SNMP, DHCP, TFTP, FTP, TCP, UDP). Fiber (xPON), Copper (xDSL, Gfast), DOCSIS, WiFi specifications protocols, test procedures and debugging. VoIP system architectures and network elements. Home Networking Protocols (HNAP, uPNP, RIPv2, TR69, etc) Wireless (802.11b/g/n/ac/ax) including wireless encryption (WPA2, WPA, WEP), WPS, DFS, and WMM OpenWRT and RDK-B Routing Stacks. Agile (Scrum) Development Methodology Programming languages: C, C++, Java Embedded Real-Time Operating Systems (Linux, eCOS) Debug skills covering: IP networking, MGCP/NCS and SIP signaling protocols, DNS, DHCP, TFTP, RTP, Video, routers and routing protocols, data load testing and redundant / fault tolerant configurations. Industry Experience: 15+ years of industry experience as described above. Prior experience with software development of complex systems is a MUST. Experience in working with large NSP/MSOs is preferred Qualifications Required Skills: knowledge on RDK, 802.11 Balance of technical knowledge and project management skills with the ability to manage multiple tasks effectively Proactive, self-starter with high degree of organization, individual initiative, and personal accountability Excellent communication skills with the ability to engage and influence team members and stakeholders to drive collaboration and alignment Expertise with JIRA or comparable Agile tool for backlog grooming and planning Bachelor’s degree in Computer Science, a related field or equivalent practical experience MS project in addition to Jira Additional Information Our most important asset is our People Vantiva’s success greatly relies on our people’s energy, motivation, and talent. We are dedicated to cultivating a workforce that embraces and celebrates diversity as we believe our differences drive our creativity, and innovation. We are proactive in supporting equality and maintaining an inclusive work environment, developing, and enhancing career opportunities for all. If you require a reasonable accommodation at any step of the application process, please let us know by answering the dedicated question in this application form.

We are a 30 year old software company with offices in Chennai, Dubai and Singapore. We need candidates with experience in supporting Contact Centre Software ( Linux Platform). Key Responsibilities Provide Level 1/2 technical support to customers using Contact Center software Troubleshoot issues related to VoIP, CRM integration, softphones, SIP registration, and call flow. Analyze logs from Asterisk/FreeSWITCH, Avaya or similar PBX platforms Support cloud deployments and help users navigate the web interface and features Document and resolve support tickets in tools like Zendesk, Jira, or Freshdesk Escalate unresolved issues to engineering teams with detailed diagnostics Required Skills Basic Linux commands (file operations, SSH, logs) Understanding of networking: IP, DNS, firewall basics, NAT Familiarity with SIP and VoIP concepts (can be trained) Qualification and Experience 1-2 years experience in Contact Center Software installation and support Any IT related degree, Diploma Job Type: Full-time Benefits: Cell phone reimbursement Leave encashment Life insurance Shift: Day shift Work Days: Monday to Friday Application Question(s): Do you have any Contact Centre Software support experience? Experience: Linux software: 1 year (Preferred) Work Location: In person

Are you from IITs, NITs, IIITs, or other top-tier engineering colleges with a strong foundation in Linux systems and an interest in Asterisk (VoIP) and real-time communications? We’re offering an opportunity to work closely with our AI voice call automation team and gain hands-on experience in building real-world communication pipelines. What You'll Work On: Linux server setup, scripting, and automation Asterisk server configuration and debugging (SIP, ARI, Stasis) Integrating AI flows with live call systems Supporting our AI-powered voice agent infrastructure Who We're Looking For: Strong Linux fundamentals (CLI, services, networking) Basic knowledge or interest in Asterisk / VoIP systems Familiarity with scripting (Python/Bash preferred) Self-driven, fast learner, and proactive mindset Please Note: This is an unpaid internship Exceptional interns will be considered for a Pre-Placement Offer (PPO) To apply, send your resume and GitHub/portfolio: info@reetape.in

Job Summary: We are seeking a skilled and motivated IT Assistant to provide technical support and ensure the smooth operation of computer systems, hardware, software, and networks. The ideal candidate will assist users with troubleshooting issues, maintaining systems, and supporting various IT functions across the organization. Key Responsibilities: · Provide first-level support to end-users for hardware, software, and network-related issues. · Install, configure, and maintain computer hardware, operating systems, and applications. · Respond to service requests and incidents via ticketing systems, phone, email, or in person. · Troubleshoot and resolve problems related to desktops, laptops, printers, scanners, and other peripherals. · Assist in managing user accounts, email configurations, and system access permissions. · Maintain inventory of IT equipment and perform routine asset audits. · Assist in setting up and maintaining LAN/WAN networks and internet connectivity. · Perform system updates, patches, and backups as directed. · Support video conferencing, VoIP phones, and remote access technologies. · Document technical issues and solutions for knowledge base/reference. · Ensure data security and adhere to IT policies and best practices. Qualifications: · Diploma or Degree in Information Technology, Computer Science, or a related field. · Proven experience in IT support or technical assistance (1–2 years preferred). · Strong knowledge of Windows OS, MS Office Suite, and basic networking concepts. · Experience with IT support tools, helpdesk software, and ticketing systems. · Basic knowledge of Active Directory, printers, antivirus, and backup solutions. · Excellent problem-solving and communication skills. · Ability to work independently and as part of a team. · Customer-service oriented and adaptable to a fast-paced environment. Preferred Certifications (Optional but Advantageous): · CompTIA A+ · Microsoft Certified: Modern Desktop Administrator Associate · ITIL Foundation · Cisco CCNA (basic knowledge) Working Conditions: · May require occasional evening or weekend work for system maintenance. · On-site support with possible remote assistance responsibilities. · Physical ability to lift and move IT equipment when necessary. *Speak with the employer * Sukruti Rathod +91 6354821313 Arvindbhai Maniar Research Centre 14 Panchnath Plot Rajkot-Gujarat Education: Master's (Preferred) Experience: Teaching: 2 years (Preferred) Making lesson plans: 2 years (Preferred) total work: 2 years (Preferred) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Shift: Day shift Work Location: In person

About us Exotel is a leading full-stack customer engagement platform and business-focused virtual telecom operator. Exotel has also recently received a virtual telecom operator license to offer cost-effective end-to-end VoIP telephony services, making the company a 100% compliant cloud calling operator. Exotel was founded in 2011 and has an impressive cloud-based product suite that drives 70 million conversations daily for more than 6000 businesses in India, Southeast Asia, the Middle East, and Africa. Today, Exotel's omnichannel contact centre, communication API suite, and conversational AI platform help some of the fastest-growing businesses in emerging countries manage customer engagement. They have a $50 million ARR and a $100 million Series D funding round. Exotel has won The ET StartUp Awards 2022 under the Comeback Kid category. What will you do? The prospect will be responsible for the sales of products/services in the SMB segment in the assigned region/industry vertical and achieve the sales revenue targets. Own the sales cycle right from prospecting clients/opportunity, introducing the company, positioning, presenting solutions, negotiations till the closure of sales. Create/maintain excellent relationships with clients and be able to tailor products, pitch according to their specifications. Develop and implement new logo acquisition strategy and market mapping strategy in the assigned territory/ vertical. Prepare business development strategies by proactively researching and anticipating prospective client needs. Secure business opportunities by cultivating mutually beneficial business relationships with current and potential clients. Drive and Close Upsell and Cross- sell opportunities. What are we looking for? Sales Skills: Ability to engage and influence key stakeholders in accounts; Effective in performing technical/functional activities required during pre-sales stage. Past Experience in solution selling to SMB (CRM/ERP/Enterprise/ Contact Centers/ SaaS/ CPaaS solutions ) is desired. Concept selling, software solution sales experience is good to have. 4-8 years Software/Solution sales experience. Technical Domain expertise: Should not be averse to understanding Technology. Should be comfortable in understanding and explaining technology and solutions with a consultative approach. Ownership & Commitment: Able to see the larger picture, willing to take responsibility for tasks and initiatives. Attention to detail in planning and communication. Focused and driven to chase growth targets. Preference for a Professional background Direct Sales Experience in Solution Sales (CRM/ERP/Enterprise/ Contact Centres/ SaaS/ CPaaS solutions) Experience in selling in the assigned region/vertical. Preference for Educational background: - B.Tech and MBA is preferred.

Location: Comfortable with Gurugram or Bengaluru About U s Exotel is the emerging market’s leading full stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel’s cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels. Exotel powers unified customer engagement to over 6000 companies in 60+ countries, including India, SE Asia, the Middle East, and Africa. Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byju’s, Urban Company, HDFC Bank, Zomato, Oyo, etc.) manage their customer engagement with Exotel’s suite of a communication APIs, Ameyo’s omnichannel contact centre (merger), and Cogno AI‘s conversational AI platform (acquisition) over the cloud. They’re a $100 million Series D funded company with $60 million in AR R.Our application runs on Linux and tech stack is built on Java. We use PostgreSQL as data store s.We emphasize a lot on learning new tools and technologie s.We strive to bring the best in class customers’ experienc e. In this role you wi ll? Need to have a thorough understanding of Ameyo Contact Center Product and its feat uresRespond to customer inquiries and technical problems through call, ticketing and chat syst ems.Simulate Customer Issues to find solutions and fixes to Escalated customer Issues /Enqui riesUnderstanding the coverage/impact of an i ssueTake ownership of customer issues through to resolution - including troubleshooting, internal communication and take them towards logical conclusion along with the RCAStay in the forefront of customer communications to address is suesHave to have a thorough understanding of Ameyo Product, features and use ca ses.Learn Ameyo "New product/feature" releases and master them quic kly."Be Curious" all the time to "keep exploring" newer and better ways to create "Awesome customer experie nce" What makes you fit?Must- havesA passionate problem solver (B.Tech./ BSc or equivalent) with 1-2 years of overall work experience in tech/product sup port.A very good understanding and experience in Product Support role with a high-tech product/services (Linux/Databases/Networking) comp any. Able to work independently and efficiently to meet deadlines and SLAs.Able to promptly answer support-related phone calls, chat & em ails.Willingness to work in follow the sun (24x7) m odel.A good command of Linux CLI tools with knowledge and troubleshooting skills on Linux, networking etc.Hands-on on database and sql, good in writing sql qu eriesAbility to analyze, research and solve highly technical and unique prob lems.Excellent verbal and written communication sk ills.Self-motivated, detail-oriented and organ ized. Good-to -havesSIP/VOIP Understa nding.Contact center domain expe rience

Company Description NTT Global Networks, a business unit of NTT Group, is a leading managed network services provider specializing in software-defined WAN (SD-WAN), LAN, and Security managed services. The service portfolio is tailored to prioritize improved end-user experience, security for SaaS and Cloud, agility in deploying network connectivity, and increased visibility on network utilization. Role Description This is a full-time Lead Engineer Network Operations (SD-WAN) role located on-site in Mumbai. The Lead Engineer will be responsible to s upport the operations of advanced IP network/security services; take escalations from Level 1 and Level 2 engineers. Be an SME for a few priority customer accounts and be proactive to improve customer service. The incumbent is expected to have Technical expertise with routing protocols (RIP, EIGRP, OSPF, BGP) and switching (VLAN, Trunking, Dot1x, various flavors of STP). Hands-on experience in MPLS, QoS and VoIP. Hands-on experience for network troubleshooting in LAN/WAN environment. Knowledge on SDWAN technologies using Silver Peak (Aruba/HP), Viptela and Fortinet Qualifications Network Administration and Troubleshooting skills Network Engineering and Computer Network Operations expertise Strong understanding of Network Security Experience in managing software-defined WAN (SD-WAN) networks Certifications such as CCNA, CCNP, or equivalent Bachelor's degree in Computer Science, Information Technology, or related field Job Location Mumbai

About VOIS VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Roles Provide end to end 2nd line technical support for Unified communications services Provide input for planning, assessment and implementation, of change requests. Resolve reported incidents within service level agreements Request and manage vendor support activities On-board new customers on production environment through changes, testing and updates into inventory database. Managing technical service ramp-up (installation, configuration and coordination of setup tasks) for network platforms. Resolve external customer’s technical issues and attend conference calls that have this in scope. Update, maintain and improve the knowledge and inventory database. On boarding and troubleshooting new customers deployments Key Skills Advanced knowledge in voice/VoIP networking and Cisco UC Collaboration technologies, specifically: SBC, MS Teams, SIP. NGIN, IMS Understanding of AWS, Azure, UCS, ESXi and Firewall, should be able to troubleshoot the devices Scripting/programming experience preferably on Python. Experience on (min 3) the following tools: Remedy, Netcool, Palladion, VoIP Future, Science Logic. Good Oral and written communication skills. VOIS Equal Opportunity Employer Commitmentu VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion , Top 10 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Key Responsibilities Design and implement core voice features Using C++ Work with SIP, RTP, and UDP protocols to enable robust VoIP testing Optimize and maintain backend systems involving SQL databases Collaborate cross-functionally to ensure high-quality software delivery Analyze and troubleshoot low-level network and media issues Required Skills: Strong programming skills in C# and C++ Solid understanding of SIP, UDP, and RTP protocols Experience with SQL databases for backend support Need Experience in Programming SIP protocol - creating and sending SIP messages to Initiate, negotiate and run SIP session Experience in Programming with Streaming using RTP protocol Event-driven programming experience Experience with Audio codecs and general Digital Audio wave creation, sampling etc Required Experience with High performance software codding for low level control of hardware Familiarity with voice technologies and real-time communications Excellent problem-solving and debugging skills Preferred Qualifications: Experience in telecom, VoIP, or real-time systems Knowledge of media gateways and signaling systems Prior experience with scalable system architecture Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid