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3 years

0 Lacs

Pune, Maharashtra, India

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GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net. Role Summary This team provides 3rd line technical support for GTT’s customer support organizations. As a highly intelligent, flexible and efficient technical support team, it works with other parts of GTT to deliver world-class customer experience. The team is responsible for the stability of GTT’s next generation native IPv4/IPv6 IP network and provides advanced technical support for the full range of GTT IP products working closely with Tier 1 and Tier 2 teams on customer and core issues. Duties And Responsibilities 3rd line break/fix support for customer services across the multinational and multivendor GTT network.Owns incidents, resolves them swiftly and drives through to final fix, working with customers and other internal teams as appropriate.Escalation to vendor support and other internal teams to ensure prompt and satisfactory resolution of issues.Provides concise and relevant action plans for teams to resolve network and customer issues efficiently.Provides work instructions, guidelines and training sessions to junior engineers when required.Communication and documentation of customer and service-specific support information to the 1st line teams.Proactive problem management based on technical and trend analysis to drive ever-better network performance.Technical review and ownership of key network management systems.Scope new developments to support continuous improvement of network quality and resilience.Ensure operational processes are followed and deliver best-in-class technical support while maintaining a stable and resilient network.Designing, developing and implementing automated solutions to streamline network operations. Enhance efficiency and reduce manual intervention.Combine networking expertise with programing and scripting skills to optimize network structure ensuring scalability, reliability and security.Maintain up-to-date documentation of automated processes, scripts and network changes Required Experience/Qualifications Minimum 5 years of experience within IP Operations environment of a Telco or large ISP.Minimum 3 years of work in IP technical 2nd line support position.Excellent and demonstrable experience of IP, MPLS and routing knowledge (ISIS, BGP, OSPF) in an ISP environment.Knowledge and understanding of SD WAN and components, working knowledge on Fortinet, VeloCloud, Aruba is preferred.Excellent knowledge of protocols in use by the systems and customer applications, independent troubleshooting skills.Excellent technical knowledge of CE/CPE configurations and troubleshooting.Understanding troubleshooting knowledge of technologies including Ethernet, Ip transit, VPLS, MPLS, DIA etc.Strong experience in the use of IP management tools, both commercial and open source.CCNP or JNCIP certification is preferred.Ansible, Python, Bash scripting language desirable. Desirable Experience/Qualifications Excellent Juniper and JUNOS knowledge (MX960, M7, M10 and Juniper CPEs/CEs)General knowledge or telecom industry, operational processes and standards.Good knowledge and hands on experience with Fortinet, VeloCloud, Aruba/SilverPeak devices and Accedian, Cisco, Comtrend CPE’s.General technical understanding of other technologies (eg. VoIP, SDH and DWDM) Hours/Travel/Shift 24x7 shifts (5 Days working / 2 Days Off – Mostly US Business Hours) Core Competencies Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations.Root Cause Analysis: Knowledge of the concepts, principles, and techniques of root cause analysis (RCA); ability to use a structured approach to identify the underlying causes of problems in a particular environment and the changes needed to prevent recurrences.IP Technologies and Protocols: Knowledge of the features and policies of IP technologies and protocols; ability to configure, deploy and support IP-based networks and services.IP-based Services: Knowledge of the features and functions of IP-based services; ability to configure, deploy and support TCP/IP-based networks and associated services.Troubleshooting Network Problems: Knowledge of tools and techniques to troubleshoot network problems; ability to anticipate, recognize and resolve technical (network, hardware, software, equipment or operational) problems. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented.Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level.Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

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6 - 12 years

0 Lacs

Maharashtra, India

Hybrid

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About Company:Sakon (www.sakon.com) simplifies how businesses around the world Understand, Manage and Transform their Communications and Cloud Ecosystems. One of the world’s top SaaS companies in our markets, Sakon is a leader in managing communication services and costs, mobility, and cloud services, Sakon has 200 large enterprise customers spanning virtually every country across the globe. Sakon is headquartered in Concord, MA with additional locations across North America, Europe, and India. About the Job:We are looking for a Senior Provisioner (Data and Voice Services) to join our team. The ideal candidate is a seasoned professional who has prior experience with successfully managing telecom Voice and Data circuit orders. Primary role is to initiate and manage the entire service delivery life cycle, to ensure timely and accurate installation of Telecommunications services. (order entry/initiation to service installation). Candidate should be passionate about developing further technical expertise and professional growth in this area of Telecommunications, and TEM.As a Senior Provisioner, you will work directly with telecom carriers/vendors and clients on a day-to-day basis to initiate quotes for new services, place new service orders and manage the entirety of the service installation process, including coordination of testing and activation of the newly installed circuits. Responsibilities:•Respond to new service requests from our client(s), for MACD (Moves/Adds/Changes/Disconnects) activity, by preparing, initiating, and managing telecom orders with Carriers/vendors, while maintaining strict SLA (Service Level Agreement) timelines.•Responsible for the lifecycle of all telco vendor circuit orders by acting as a liaison between customer project managers, local contacts (LCONs) and telco Carriers/vendors, to provide timely and accurate status updates to relative parties as required.•Work closely with other project managers on large scale projects and deploymentsto meet customer’s unique requirements, as needed (when applicable).•Work with client POCs to obtain up-to-dateto meet customer’s unique requirements, as needed (when applicable).•Work with client POCs to obtain up-to-date and accurate information related to the service request (address, LCONs, demarc location, technical requirements) before placing orders with the Carrier/vendor.•Participate in regularly scheduled Carrier/vendor order status calls, to obtain detailed information and status regarding all orders being managed, which you will later present in both written and verbal form to our client, as required.•Coordinate with client POCs to schedule site visits, service installations, circuit turn- ups/activation and testing as required.•Communicate and escalate status and issues clearly and promptly. Follow-through communication on open carrier escalations and provisioning.•Updates within the Sakon software tools, as well as client facing tools, with order and quote statuses as the service deliver milestones are accomplished. Updates to be provided from the point of order submission to service activation.Frequency of system updates are as defined within the associated SLAs (Service Level Agreements), and process driven SOP (Standard Operating Procedures) document(s) Skills:•You will have a solid background in telecom provisioning and client facing support, as it relates to Service Delivery of Voice and Data telecom services.•Experience with initiation and management of telecom service order(s), MACDs (Moves, Adds, Changes and Disconnects) via software system, vendor portals, or other similar methods.•6-12 years of relevant experience in telecom (Order Management, and/or Service Delivery).•Conceptual knowledge of MPLS/VoIP/SIP/TDM/Private Line, services required.•Ability to communicate professionally and effectively with clients and telecom Carriers/vendors via email, conference calls (Zoom, MS Teams, WebEx, etc.).•Organizational and time management skills are required to achieve companyand team SLA’s.•Ability to prioritize deadlines and openly initiate communications with management team if deadlines appear to be at risk.•Comfortable working against deadlines while multi-tasking non-critical situations in a fast-paced environment.•Proficiency with MS Office especially Excel (SharePoint a plus). Shift Timings:5 PM- 2 AM Our cultureBehind every great human achievement is a team. In that spirit, Sakon brings together the most seasoned and diverse collection of world class engineers, telecom service practitioners, and CPA’s.Our global managed services teams are filled with passionate and committed innovators and operators, all of whom are focused on ensuring customers achieve a great service experience, with a smile. Benefits and PerksFlexible Holiday Policy (choose your own holidays)Hybrid Working OptionsLife & Medical InsuranceFocus on Skill Development, Re-imbursement for CertificationsWifi-Mobile bill reimbursementEmployee wellbeing activities How to Apply and Interview ProcessTo apply, kindly share the resume with anuradha.dhal@sakon.com. Consent: We will be using your resume for job applications open with us for a full-time appointment and will save them for future reference.

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5 - 8 years

0 Lacs

Hyderabad, Telangana, India

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Dear All TCS is hiring for Oracle Unified Inventory Management (UIM) 7.2.X Location: CHNNAI, HYDERABADExp: 5 to 9 years 5 -9 years of experience & Strong knowledge of Oracle Unified Inventory Management (UIM) 7.2.X UIM (cartridge development, Installation) Extension Points configuration and rule set development Model logical as well as physical inventory in UIM cartridge Integration of UIM with upstream systems using web services SFWS , Custom web services, UIM APIs UIM PSR model & be able to model logical as well as physical inventory in UIM cartridge Able to develop rule sets, extension points, etc in the cartridge. UIM Inventory Managers such as Service Manager, CO Manager, Search Criteria Manager etc Able to develop Calculate Technical Actions for the services. Knowledge on conceptual modelling Good knowledge of Network domain such as Wireless, Cable, DSL, VoIP Enterprise & Retail Voice /Data / GSM implementation experience. Core skills in: UIM, Unix, Java, PL, SQL. Should have good working knowledge in UNIX / LINUX environment / Unix Shell Scripts. Must be able to Experience troubleshooting/configuring base application packages. Must be able to install and maintain documentation standards. Ability to work independently based on inputs from LLD. Good interpersonal and communication skills. Good problem solving skills. Ability and inclination to learn new products, packages quickly. Hands-on experience in developing and debugging WebServices Understanding of the Oracle RODOD/RSDOD Solution . Should possess awareness of TMF/eTOM, SID Data Model & Oracle RODOD/RSDOD Solution Should be able to perform code build and deployment of the completed codes into the development and testing environment. Should be able to work both as an individual and in a team. Education - Should have done BE/BTech/MCA/MTech in any of this branch - Computer Science, Electrical, Electronics, and Telecommunications.ThanksHymavathi D

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0.0 - 2.0 years

0 Lacs

Chandigarh, Chandigarh

Remote

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NobleStack Private Ltd. is seeking a passionate and technically skilled developer with 2–5 years of hands-on experience in Asterisk. The ideal candidate will be responsible for building, maintaining, and optimizing VoIP-based applications and telephony services. You will work closely with the telecom engineering team to integrate APIs, monitor call flows, and ensure robust service delivery. Please apply or call only if you are from Chandigarh, Mohali, Panchkula. Experience: 2 to 5 years of hands-on experience in Asterisk. Must have skills: Strong experience with Asterisk (2+ years): dialplans, PJSIP, extensions.conf, sip.conf Solid understanding of SIP , RTP, codecs, NAT traversal, and VoIP protocols Proficiency in Node.js and asynchronous programming patterns Working knowledge of Asterisk Manager Interface (AMI) and/or Asterisk REST Interface (ARI) Experience with databases like MySQL , MongoDB , and Redis Comfort with Linux environments and using CLI for system operations Location: Hybrid/Remote Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹800,000.00 per year Benefits: Flexible schedule Work from home Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Asterisk: 2 years (Preferred) total work: 2 years (Preferred) Node.js: 2 years (Preferred) Work Location: Remote

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0.0 years

0 Lacs

Begumpet, Hyderabad, Telangana

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Technical Support Engineer (VoIP & ISP Experience) Location: Vitel Global Communications Pvt Ltd Contact: akhil@vitelglobal.com | 9573584606 About Us: Vitel Global Communications is a leading VoIP solutions provider delivering scalable, cost-effective communication services to businesses globally. Job Summary: We're hiring a Technical Support Engineer with VoIP and ISP experience. The candidate should have excellent communication skills to interact with US clients and basic networking knowledge to troubleshoot VoIP issues. Key Responsibilities: Provide VoIP support via phone/email. Troubleshoot call quality, connectivity, and configuration issues. Assist with setup and maintenance of VoIP systems. Monitor system performance and uptime. Document support tickets accurately. Requirements: Good to have Experience in VoIP support and ISP environment. Basic networking skills (Switching, Routing,TCP/IP, SIP, RTP). Strong troubleshooting and customer service abilities. Fluent English communication is a must. Preferred: CCNA, Network+, VoIP hardware/software experience. Immediate joiners preferred. Job Type: Full-time Pay: ₹206,000.00 - ₹350,000.00 per year Benefits: Health insurance Leave encashment Life insurance Provident Fund Shift: Night shift Work Days: Monday to Friday Ability to commute/relocate: Begumpet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Location: Begumpet, Hyderabad, Telangana (Preferred) Shift availability: Night Shift (Required) Work Location: In person

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0.0 - 2.0 years

0 Lacs

Begumpet, Hyderabad, Telangana

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Job Title: Retention Manager – B2B sales (Telecom/IT) Location: Hyderabad, Telangana Experience: 6+ Years Shift: Night Shift Mode: Work From Office Openings: 2 About Vitel Global Communications Pvt Ltd: Vitel Global Communications is a leading VoIP solutions provider, offering cost-effective and scalable communication services to businesses worldwide. Job Overview: We are looking for a proactive and dynamic Retention Manager with strong B2B sales experience in IT products or services , preferably with exposure to US clients . The ideal candidate should also have team leadership experience and a proven ability to convince and attract clients while driving customer loyalty and reducing churn. Key Responsibilities: Develop and execute customer retention strategies based on analytics and business goals. Engage and influence clients effectively to ensure satisfaction and loyalty. Analyze customer data to identify churn risks and drive improvement plans. Collaborate with cross-functional teams to deliver a seamless client experience. Qualifications: 6+ years in B2B sales, retention, or account management in the IT/Telecom domain. Experience handling US clients and working night shifts. Proficiency with CRM tools. Strong communication, analytical, and leadership skills. akhil@vitelglobal.com, 9573584606 Job Type: Full-time Pay: ₹400,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Leave encashment Life insurance Provident Fund Schedule: Night shift Ability to commute/relocate: Begumpet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Experience: Customer retention: 5 years (Required) B2B sales: 5 years (Required) Sales management: 5 years (Required) Team management: 2 years (Required) Location: Begumpet, Hyderabad, Telangana (Required) Shift availability: Night Shift (Required) Work Location: In person Application Deadline: 22/05/2025 Expected Start Date: 10/05/2025

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0.0 - 1.0 years

0 Lacs

Begumpet, Hyderabad, Telangana

On-site

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Job Title: Technical Support Team Lead / Technical Manager (VOIP Services) Location : Hyderabad, India Shift : US Shifts (Night Shift) Workweek : 5 days per week (Weekends Off) Job Overview: We are looking for an experienced Technical Support Team Lead or Technical Manager to manage our VOIP services support team. The ideal candidate will have a strong technical background in VOIP technologies, excellent leadership skills, and the ability to handle complex technical issues while ensuring excellent customer satisfaction. This role involves overseeing a team of engineers, providing escalated support for VOIP-related issues, and ensuring high-quality service delivery to clients, especially in the US market. Key Responsibilities: Lead, mentor, and manage a team of technical support engineers specializing in VOIP solutions. Provide technical guidance and escalate complex technical issues to the appropriate teams when necessary. Oversee and ensure the team delivers high-quality support for VOIP products and services, ensuring timely resolution of issues and customer satisfaction. Manage the ticketing system, track ongoing issues, and ensure that SLAs are met consistently. Perform root cause analysis for recurring technical issues and work with product teams to implement solutions. Collaborate with engineering teams to provide feedback and improve the product or service offerings based on customer experiences and support cases. Develop, maintain, and update troubleshooting guides, knowledge base, and standard operating procedures (SOPs) for the support team. Manage customer escalations and provide high-level technical support for complex VOIP-related queries. Provide reporting on team performance, including incident resolution, customer feedback, and process improvements. Implement training programs for the support team to ensure they stay updated with the latest VOIP technologies and trends. Participate in hiring, onboarding, and performance evaluations for team members. Work in US Shift hours, collaborating with US-based teams and clients. Skills & Qualifications: Experience : Minimum of 5-7 years of experience in technical support, with at least 2-3 years in a leadership role in the VOIP/Telecommunications industry. Technical Skills : Strong knowledge of VOIP technologies (SIP, RTP, PSTN, PBX, IP Telephony). Experience with VOIP platforms like Asterisk, FreePBX, Cisco, Avaya, or similar technologies. Familiarity with networking concepts such as IP addressing, DNS, DHCP, VPNs, and firewalls. Proficient in troubleshooting issues related to VOIP call quality, connectivity, and infrastructure. Understanding of telecom protocols and systems (SIP, H.323, QoS, and QoE). Hands-on experience with server and network management, including Linux/Unix-based systems. Familiarity with ticketing and CRM systems (Zendesk, Freshdesk, JIRA, etc.). Soft Skills : Excellent communication skills, both verbal and written. Strong problem-solving abilities and analytical thinking. Ability to manage high-pressure situations and prioritize tasks effectively. Proven leadership skills with the ability to motivate and manage a team. Customer-focused mindset with a dedication to delivering exceptional service. Education : Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field. Advanced certifications or a Master’s degree is a plus. Preferred Qualifications: Experience working in a US Shift or a 24/7 support environment. Knowledge of cloud-based VOIP solutions (e.g., AWS, Azure, Google Cloud). Experience with VOIP billing systems and integrations. Certifications like CCNA, CompTIA Network+, or ITIL Foundation would be an advantage. akhil@vitelglobal.com, 9573584606 Job Type: Full-time Pay: ₹400,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Leave encashment Life insurance Provident Fund Shift: Fixed shift Night shift Work Days: Monday to Friday Ability to commute/relocate: Begumpet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Experience: Technical lead: 4 years (Required) VoIP troubleshooting: 4 years (Required) FreePBX: 2 years (Required) Autoprovisioning: 2 years (Required) US Clients calls Handling: 1 year (Required) Location: Begumpet, Hyderabad, Telangana (Preferred) Shift availability: Night Shift (Required) Work Location: In person

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5.0 years

0 Lacs

Hyderabad, Telangana

On-site

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Hyderabad, Telangana | 2025-05-09 Experience : 5+ years Shift Type : Day shift Qualification : Any Graduation Location : Hyderabad, Telangana Mode of Operation : Work From Office Number of Openings : 2 Job Description : Should have Experience in designing solutions and programming with AGI, AMI and ARI interfaces for more than 2 projects involving such interfaces with external applications. Must have Worked in UC or CC Projects, integrating Asterisk/ Free Switch IP- PBX with web applications. Should have ability to Integrate MySQL and other databases with IP- PBX for reports. Ability to work independently on challenging environment with minimal supervision Prior Exposure to CTI, IVR any Agent Desktop Application will be a perfect fit. Experience in managing, maintaining, installing and configuring Asterisk/ Free Switch IP PBX systems. Should have Hands on experience in designing dial plans for Complex UC & CC Solutions Creating, Managing and Integrating service provider SIP/ VoIP Accounts with Asterisk (or) Free Switch IP- PBX and ability to configure Analogue / PRI Lines with asterisk / Free Switch IPPBX PHP programming experience for customizing built- in CC platforms. Roles & Responsibilities : Candidate will be managing, maintaining and configuring existing Asterisk IP- PBX and integrating it with various other forms. Candidates will be trained in company's products to give end to end solutions on Open Source IP- PBX integrations. Candidate will be part of our DIGITAL Transformation team liaising with Product Strategist to develop Products based on CC & UC Product Streams. Will report to the Product Owners on Product development and to Delivery Owners on Project Deliverables. Will design, develop and integrate existing products and future products placed under DIGITAL Product Line with Open Source IP- PBX. Candidates Profile Expertise in working with telephony protocols like SIP, SDP, RTP, and Web RTC. Hands- on experience in Linux with very good exposure on Linux Administration, PHP, MySQL, C# and Web maintenance. Required Key Skills : • Should have ability to Integrate MySQL and other databases with IP- PBX for reports. • Ability to work independently on challenging environment with minimal supervision Prior Exposure to CTI, IVR any Agent Desktop Application will be a perfect fit. • Experience in managing, maintaining, installing and configuring Asterisk/ Free Switch IP PBX systems.

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0 years

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Ahmedabad, Gujarat, India

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Bankai Group has decades of experience in the telecom and fintech industry, providing innovative technology solutions to our customers, so they become more agile, reduce fixed operating costs, and introduce next generation services. Our state-of-the-art product offerings are aligned with the market needs and address the challenges of the transformation programs both in network systems and business domains. For more information, visit www.bankaigroup.com. Job DescriptionWe are seeking a passionate and detail-oriented QA Manual Engineer with hands-on experience in telecom protocols and tools, to join our growing QA team. As part of the NSS (Network Switching Subsystem) product line, you will be responsible for the manual testing of in-house telecom products, ensuring the highest quality standards are met. Key ResponsibilitiesPerform manual functional, regression, and integration testing on telecom-based applications and services.Analyze product requirements and create detailed, comprehensive, and well-structured test cases.Validate SIP-based call flows and signaling protocols using tools like Wireshark.Perform end-to-end testing of WebRTC-based communication systems.Log defects, track issues, and collaboration with developers and other QA team members.Participate in daily stand-ups, sprint planning, and QA reviews.Ensure compliance with telecom standards and help maintain documentation for test plans, cases, and results. Required Skills & Qualifications2+ years of experience in Manual Testing in the Telecom domain.Hands-on experience with Wireshark, SIP protocol analysis, and WebRTC testing.Strong understanding of telecom concepts, especially in NSS (Network Switching Subsystem).Familiarity with tools for bug tracking and test management (e.g., JIRA, TestRail, etc.).Excellent analytical and problem-solving skills.Good communication skills, both verbal and written. Preferred QualificationsPrior experience working in telecom product companies or VoIP systems.Basic understanding of automation tools or scripting (a plus, not mandatory).

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6 years

0 Lacs

Gurgaon, Haryana, India

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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 6+ years of experience focused on network support, configuration, and implementation6+ years of experience in core switching, routing, MPLS, and firewallsNetworking and security architecture and engineering support experience across local, regional, and global domainsAbility to effectively execute multiple IT projects and deadlines with limited supervision Preferred Technical And Professional Experience Application Centric Infrastructure (ACI) deployment and data center experienceExperience with design and implementing Software Defined Network (SDN) and large complex networksExperience with protocols and technologies such as, BDP, OSPF, MP-FBP EVPN, VXLAN, or VPC Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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2 - 5 years

13 - 17 Lacs

Hyderabad

Work from Office

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Overview The SAP S4 Migration is a comprehensive, multi-year program spanning over four years, aimed at modernizing the current SAP PIRT landscape. This initiative covers various regions including MENA, LATAM, PGCS, APAC, and Europe. The goal of this program is to prepare the SAP system for the future, aligning it with PepsiCo's digital transformation journey. The project involves planning, executing, and overseeing the successful migration of data and business processes from existing SAP ECC systems to S/4HANA. This will includes designing remediation of deprecated functionalities, design new fuctionalities for obsolete functionalities, executing data migration objects, and ensuring data quality and integrity throughout the process. This will also working in close collaboration with technical and business stakeholders to align goals and expectations. The project aims to replace legacy systems by implementing the SAP S/4 HANA business suite. This suite will cover various functions including Record to Report (RTR), Forecast to Schedule (FTS), Order to Cash (OTC), Purchase to Pay (PTP), Make to Deploy (MTD), Enterprise Asset Management (EAM), Warehouse Management (WM) and Trade Promotional Management (TPM). Responsibilities Ensure Seamless MigrationEnsure that SAP ECC processes are remediated and migrated to SAP S/4 Make to Deliver (MTD) without any design gaps. Design and BuildCreate design documentions where existing fuctionalities have become obsolete. Remediate object which are identified by for remediation System ReadinessPrepare the current SAP system for migration by applying necessary updates and configurations, such as SAP notes and pre-migration checks. Data ValidationEnsure data quality, integrity, and compliance throughout the migration process by conducting data validation and reconciliation. Comprehensive TestingConduct thorough testing to validate the functionality and performance of the new system, ensuring it meets all business requirements and standards. Change ManagementSupport the Change management in identifies processes and/or transactions which will get impacted. Training and SupportProvide training and support to super users for the changes to ensure a smooth transition and effective use of the new system. Issue ResolutionIdentify and resolve data migration issues promptly, collaborating with data migration and tech team as needed. Track issues throughout the migration life cycle and ensure issue resolution in timely manner for the overall project success Promote CollaborationFoster an environment where communication, teamwork, and innovation are encouraged. Governance and ComplianceEnsure adherence to the internal IT operating model, including technology standards, project life cycle methodology, release management, change management, and other related processes and procedures, SLAs, and controls compliance. Accountable for ensuring proper governance is followed for all Supply Chain Execution areas. Project CommunicationOwn project status and communication for all related work in the project. Accountable for ensuring project status reporting is done weekly and senior executive-level communications are timely and accurate. Reuse Asset:Create reuse asset which can be leveraged during migration to optimize the efforts for sectors planned later in the migration journey. Qualifications Minimum Bachelors degree is required. Computer Science or Information Systems is preferred. 6-8+ years of experience configuring, deploying and managing SAP ERP with a focus on SAP PP, SAP IM, SAP QM modules with integration experience to demamnd planning system. Hand-on experience around master data required for PP for process Industry and repetitive manufacturing. Process knowledge and SAP solution mapping experience for process order mapping, order pegging, scenarios for production execution. Good understanding of various material consumption scenarios on shop floor and their mapping into SAP. Hands on experience around batch management. Integration across other functional areas, i.e., EWM, finance, forecast to schedule, procure to pay & Order to Cash Expertise in SAP PP with multiple roll-out experience is required. Prior experience on S4 Migration or experience data validation strategy would be preferred. Prior Experience of collaborating within a global ERP template.

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0 years

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Indore, Madhya Pradesh, India

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Company Description PreCallAI is a leader in generative AI technology, specializing in the creation and management of custom enterprise-grade large language models (LLMs). Our AI-powered applications securely connect to enterprise data and APIs, delivering powerful, personalized, and secure solutions for businesses. We incorporate a sophisticated middleware layer to manage AI model interactions with enterprise systems, ensuring compliance with enterprise standards and security protocols. At PreCallAI, we are dedicated to crafting intelligent, secure, and compliant AI interactions to meet the high standards of enterprise environments. Role Description This is a full-time on-site role for a VoIP Engineer, located in Indore. The VoIP Engineer will be responsible for designing, implementing, and supporting VoIP infrastructure. Key responsibilities include troubleshooting VoIP issues, providing technical support, and managing telephony systems. The role will also involve network configuration and optimization to ensure reliable communication services. Qualifications Voice over IP (VoIP) and Telephony skills like Asterisk and LiveKit is important.Experience in Troubleshooting and Technical SupportNetworking skillsStrong analytical and problem-solving abilitiesExcellent verbal and written communication skillsAbility to work independently and collaboratively in a team environmentBachelor's degree in Computer Science, Information Technology, or related fieldExperience in the AI or technology industry is a plus

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5 - 10 years

18 - 20 Lacs

Chennai

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CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com . Job Description: At a high level this engineer should be technically able to support Cisco CUCM, Cisco Webex Calling, and Microsoft Teams Calling. Looking for Microsoft Teams Voice and Webex experience to go with CUCM.

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2 - 5 years

8 - 14 Lacs

Kolkata, New Delhi

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Expertise in C, SIP and RTP Expertise and customize Freeswitch for audio/video conferencing 2-4 years of experience in telecom protocols like SIP, RTP, and SMPP. (FreeSwitch, WebRTC). Familiarity with Opensip, Lua, PBX and Kamailio Required Candidate profile 5 days working but rotational off Note- Interested candidate can directly contact at 9045186615.

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2 - 6 years

10 - 15 Lacs

Bengaluru

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About The Role : Job TitleData Governance & Management Associate LocationBangalore, India Role Description Compliance and Anti-Financial Crime Data Office is responsible for Data Governance and Management covering key functions of AFC, Compliance and Legal. The team support these functions in establishing & improving Data Governance and Management to achieve key business outcomes including effective operation of key controls. The CAFC Data Governance and Management team is responsible for implementation of and adherence to DBs Enterprise Data Management Frameworkcontrols, culture and capabilities which in turn drive target outcomes of improved Data Quality, reduction in audit and regulatory findings, stronger more effective controls and improved operational efficiency. As a member of the Divisional Data Office team the role holder will support both run the Bank activities at the Bank and all ongoing change the Bank initiatives. In particular, this role will support establishing procedures based on Chief Data Office standards to execute Core Data Management Standard principles around data requirements, lineage and authoritative sources. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Perform the current state documentation & gap assessment including Analysis and documentation of data scope and requirements via asset catalogue in Collibra and obtain relevant certifications Capture and visualization in Solidatus of data lineage, ensuring alignment to metadata sources, and obtain relevant certifications Analysis and cataloguing of data controls, and assessing coverage against standards and requirements Assessment of control monitoring, exception and DQ issue management Document gaps identified, analyze and support defining rem plans Your skills and experience. Extensive experience in all aspects of Data Management best practice with in-depth understanding of data risks and controls and how they manifest in a large Financial Services organization. 6 + years for experience in data management practices. Knowledge of industry standard Data Management Frameworks such as DCAM or DAMA, preferably with qualification. Experience executing data management including: Cataloguing data assets for business, technology, and governance, ideally using Collibra. Documenting and maintaining Data Lineage, ideally using Solidatus, with the ability to understand lineage, data risks and controls to present to business colleagues. Documenting and assessing data controls including design and operating effectiveness & monitoring Excellent written and verbal communication skills (including PowerPoint) with the ability to explain complex concepts to non-technical colleagues Ability to appropriately partner with colleagues across different functions, locations & levels. Must be able to work independently as well as part of a team and virtual working groups How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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5 - 10 years

4 - 9 Lacs

Chennai

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Lead the planning, deployment, and maintenance of enterprise voice infrastructure (VoIP, PBX, SIP, etc.). Manage unified communications platforms (Cisco CUCM, Microsoft Teams, Zoom, Avaya, etc.). Design and implement voice architecture, call flows, dial plans, and QoS strategies. Troubleshoot complex voice issues involving call quality, dropped calls, and SIP trunking. Maintain and optimize telephony environments including gateways, session border controllers (SBCs), and voicemail systems. Oversee integrations with third-party platforms like contact center systems (e.g., Genesys, Cisco UCCX, Five9). Ensure voice systems meet business continuity, disaster recovery, and compliance requirements. Monitor and report on performance metrics, capacity, and call quality analytics. Develop and maintain voice-related documentation including network diagrams and standard operating procedures. Serve as an escalation point for L2 support teams and provide technical leadership. Collaborate with network, security, and application teams to ensure seamless operation. Manage vendor relationships and lead contract or service-level agreement (SLA) discussions. Requirements: Education & Experience: Bachelors degree in Telecommunications, Information Technology, or a related field. 7+ years of experience in voice/network engineering with at least 2 years in a lead or senior technical role. Technical Skills: Strong knowledge of VoIP protocols (SIP, RTP, MGCP, H.323).

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3 - 8 years

10 - 19 Lacs

Bengaluru

Hybrid

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Warm Greetings from SP Staffing!! Role : Cisco Voice Experience Required :3 to 8 yrs Work Location :Bangalore Required Skills, Experience in major Cisco UC products like CUCM, CUC, IMP, UCCX, Knowledge of Protocols MGCP/H323/SIP/SCCP VOIP Routing & Switching Interested candidates can send resumes to nandhini.s@spstaffing.in

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8 - 13 years

8 - 12 Lacs

Gurgaon

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8:00 AM-5:00 PM (EST) Roles & Responsibilities: Use and knowledge of Cisco / Fortinet (routers, switches, Firewall, wireless, load balancers cable testing equipment. Expertise in the design, analysis, optimization, and operation of LAN/WAN, wireless and security devices. Packet capturing and interpretation. Solid analytical and logical troubleshooting skills. SNMP for Network Management. NetFlow for baseline and troubleshooting communications. Follow procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain infrastructure technology. Identifying and implementing ways to prevent problems and future proofing the technologies. Ability to guide future decisions to ensure Network services continue to meet the needs of customers. Maintain disaster recovery documentation. Hands-on experience in some of or all following areas: Data Center Technologies, QoS, VoIP SSL VPN/IPsec VPN, Wireless technologies, Load balancers, Cisco Nexus, SAN Connectivity. Good experience on site-to-site VPN, remote VPN, data protection, URL filtering, NAT, QOS, IPSEC. Experience with performance monitoring tools. Description * 12-6= Recaptcha requires verification. Im not a robot View preferences Save preferences Manage consent 10-3= 8-8= 13-3=

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9 - 12 years

0 - 0 Lacs

Thiruvananthapuram

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Role Summary: As the Voice Service Owner within the Unified Communication & Collaboration (UCC) function, you will be responsible for leading the voice infrastructure and voice recording services across BFSI clients. This includes ensuring telephony systems meet compliance standards, maintaining optimal performance, and driving strategic improvements. Key Responsibilities: Lead voice service strategy, design, and deployment across enterprise environments. Manage and maintain voice infrastructure including telephony systems, voice gateways, SBCs, and PSTN integration. Oversee voice recording platforms and ensure regulatory compliance in BFSI environments. Handle incident management, root cause analysis, and change control processes. Define SLAs/OLAs, monitor service performance, and execute service improvements. Collaborate with compliance teams to enforce voice security policies (DLP, encryption, recording). Coordinate with internal teams and vendors for operational support and escalations. Promote automation and innovation within voice services. Ensure voice services are delivered within defined budgets and performance targets. Required Skills & Qualifications: 10+ years in IT infrastructure/service management; 5+ years in voice services. Strong understanding of VoIP, SIP, SBCs, voice recording systems, and compliance needs. Experience managing Microsoft Teams Voice, Cisco CUCM, or similar enterprise voice platforms. Working knowledge of DLP, encryption protocols, and BFSI regulations. Certifications preferred: ITIL, PMP. Strong communication, documentation, and stakeholder engagement skills. Performance & KPIs: SLA and OLA compliance Voice incident resolution timelines Successful execution of change tickets Root cause analysis effectiveness Stakeholder satisfaction and audit readiness Required Skills UCC voice, Teams,verba

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5 - 8 years

12 - 20 Lacs

Ahmedabad

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Job Title: Senior Developer C++ with VOIP Mission: Inspiring Collaboration: Making every Interaction count Background: STL is a global leader in optical and digital solutions, providing comprehensive digital transformation services, including product engineering, cloud, cybersecurity, data & AI, enterprise SaaS, and Unified Communication Solutions. Collaborating globally, we envision a future where businesses thrive through seamless connections and collaborative excellence. Guided by relentless innovation, STL Neox is a global AI-enabled Helpdesk and Unified Communication product. We offer cutting-edge UCaaS and CCaaS solutions prioritizing CX, including top-tier Hosted PBX, Softswitch tech, AI-driven solutions, Omni-channel engagement, and advanced Contact Centre services. Through Conversational AI, we ensure every interaction counts, empowering businesses to thrive with seamless connections. At STL Neox, we're looking for team players who prioritize customer satisfaction, embrace challenges with a "never say NO" attitude, and thrive on entrepreneurial thinking. If you're proactive, creative, and committed to shared success, join us in shaping a dynamic and inclusive workplace. Job Overview Location: Ahmedabad Job Type: Full-Time Experience Level: 6+ years Position Summary: We are seeking C++ developers with Depth knowledge of C++ programming with market running technologies. You will be responsible for designing, developing, and maintaining our core applications. You will be working closely with our product Owner, Product team, other developers, and the design team to create functional and user-friendly features. Responsibilities: Should be able to work independently Ability to guide developers on - Design, code, solution, review DB agnostic solution: move to Postgres, MySQL, CockroachDB, Oracle aligned with Platform Team 80% Micro services enabled Design and development of new requirements, features, Troubleshooting, KRA for Defects within given time Collaborating with the Product Owner to create and refine user stories and acceptance criteria Participating in PI Planning and creating Iteration plans and Team PI Objectives Developing and committing to Team PI Objectives and Iteration plans Working with the Product Owner to confirm that the code and acceptance tests, reflect the desired functionality, writing the code Conducting research, design, prototyping and other exploration activities Creating unit tests and automated acceptance tests Checking new code into the shared source code repository Pairing to write code and automated acceptance test cases Executing acceptance tests and maintaining the test cases in a shared repository Continuous improvement of the teams process Self-learning, able to understand code, fix issues, work on requirement, independent contributor Experience: In Depth knowledge of C, C++ programming. Proficient in OOP concepts. Hands on experience on SIP, RTP, UDP and TCP protocols. Working knowledge of SIP Server Application (B2BUA) or a SIP Client. Should have experience in working at different levels of SDLC. Should be good at Data Structures and Algorithms, Multi-Threading. Development experience in Linux Environment Hands on experience in Oracle, MySQL, PostgreSQL database and should be well versed with database concepts. Hands on experience in Unit testing framework, build automation tools and static code analyzer. Exposure to Agile/Scrum methodology will be an added advantage. Exposure to containers and micro services will be an added advantage. Experience in OS Migration activity and make sure backend supportive to that change. Experience in Monolithic to Micro service migration Requirements: Bachelors degree in computer science, Engineering, or related field. 6+ years of experience in C++ Programming with VoIP Domain Experience in Oracle, MySQL, PostgreSQL, SQL and No-SQL databases. Familiarity with version control systems such as Git. Strong problem-solving skills and attention to detail. Knowledge of CICD pipeline for deployment. Good to have knowledge of cloud platform.

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6 - 10 years

12 - 22 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Hybrid

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Mission: Inspiring Collaboration: Making every Interaction count Background: STL is a global leader in optical and digital solutions, providing comprehensive digital transformation services, including product engineering, cloud, cybersecurity, data & AI, enterprise SaaS, and Unified Communication Solutions. Collaborating globally, we envision a future where businesses thrive through seamless connections and collaborative excellence. Guided by relentless innovation, STL Neox is a global AI-enabled Helpdesk and Unified Communication product. We offer cutting-edge UCaaS and CCaaS solutions prioritizing CX, including top-tier Hosted PBX, Softswitch tech, AI-driven solutions, Omni-channel engagement, and advanced Contact Centre services. Through Conversational AI, we ensure every interaction counts, empowering businesses to thrive with seamless connections. At STL Neox, we're looking for team players who prioritize customer satisfaction, embrace challenges with a "never say NO" attitude, and thrive on entrepreneurial thinking. If you're proactive, creative, and committed to shared success, join us in shaping a dynamic and inclusive workplace. Job Overview As an Assistant Manager - Sales, you will play a pivotal role in driving revenue growth by expanding our partner channels, managing government sales, and overseeing enterprise sales strategies. Your responsibilities will include building strategic relationships, executing sales plans, and identifying growth opportunities across these key segments. Responsibilities and Duties Partner Channel Development : Build and maintain strong relationships with channel partners to drive sales and expand market presence. Identify and onboard new partners and develop joint sales strategies to maximize mutual growth. Provide training, support, and sales enablement tools to partners to ensure success in selling Neox solutions. Monitor partner performance, ensuring alignment with business objectives and KPIs. Government Sales : Develop and execute strategies to win government contracts and expand Neoxs footprint within the public sector. Navigate the government procurement process, including RFPs, RFQs, and tenders, ensuring compliance and timely submissions. Build relationships with key government stakeholders, influencers, and decision-makers to position Neox as a preferred vendor. Stay up to date on government regulations and funding initiatives, identifying new sales opportunities. Enterprise Sales : Manage the full sales cycle for large enterprise accounts, from lead generation to contract negotiation and closure. Understand the specific needs of enterprise customers and tailor Neox solutions to address their business challenges. Develop and maintain long-term relationships with enterprise clients, ensuring high levels of satisfaction and retention. Collaborate closely with presales teams to deliver compelling proposals and solutions. Other Responsibilities: Collaborate with pre-sales and product development teams to provide customer feedback and improve product offers. Conduct Partner Management for the identification and analysis of potential partner opportunities and distribution channels Perform any other / or additional duties as dictated by the needs of the business. Must be able to travel extensively. Independently working in a team, with a flexible approach, problem solving skills, dynamic, with entrepreneurial spirit and flexibility to travel, Network Management, Voice, Video Management, IPPBX/Active Networking products & presales activities required., Cross team engagement, Unit. Skills & Qualifications Degree in Electrical/Computer/Telecom Engineering/Business/Marketing or equivalent with atleast 2-3 years’ selling experience in SIP, VOIP, Softswitch, IMS core, NGN core, Helpdesk Solutions, Unified Communication and IP Telephony Field is mandatory Location: Bengaluru , Mumbai Experience : 5+ years’ experience with a strong background in partner channel development, government sales, and/or enterprise sales. Proven track record of meeting or exceeding sales targets in a B2B sales environment. Experience in selling IT solutions, software, or tech-based products to both enterprise and government sectors. Basic knowledge of Servers/Infrastructure/VM/Cloud Key Skills : Strong understanding of sales cycles, from lead generation through to closing deals. Ability to manage and grow relationships with partners, government clients, and enterprise customers. Experience with sales forecasting, pipeline management, and CRM tools (e.g., Salesforce). Strong negotiation and presentation skills. In-depth knowledge of government procurement processes and enterprise-level sales strategies. Soft Skills : Excellent communication and interpersonal skills, with the ability to influence and engage senior-level stakeholders. Strong problem-solving skills and the ability to adapt to changing customer needs. Proactive, self-motivated, and able to work independently and as part of a team. Strong organizational and time-management skills.

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Vadodara, Gujarat, India

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We have an excellent job opportunity for the position Inside Sales Officer at our organization Matrix ComSec based at Vadodara, Gujarat. Company OverviewEstablished in 1991, Matrix (www.matrixcomsec.com) is a leader in Security and Telecom solutions for modern businesses and enterprises. Matrix has launched cutting-edge products like Video Surveillance Systems - Video Management Software, Network Video Recorder, and IP Camera, Access Control and Time-Attendance Systems as well as Telecom Solutions such as Unified Communications, IP-PBX, Universal Gateways, VoIP and GSM Gateways, and Communication Endpoints. These solutions are feature-rich, reliable, and conform to international standards. Having global footprints in Asia, Europe, North America, South America, and Africa through an extensive network of more than 2,500 channel partners, Matrix ensures that the products serve the needs of its customers faster and longer. Please find below the job description and company details for your reference. Job Description:Assigned Territory: Country or State or City.Source new sales opportunities through inbound lead follow-up and outbound cold calls, emails, and online data research.Planning and strategizing meetings with the prospective clients and clearing all their doubts on the products and services.Assign qualified opportunities to the appropriate sales managers for further development and closure.Research for opportunities that enhance sales, identify key players and generate interest.Maintain and expand our database of prospects within your assigned territory. Required Skills:Good communication skills (verbal & written)Familiarity with MS Office tools (mainly MS Excel)Good analytical skills with zeal to learnCold-calling / Tele calling experienceClient servicingEMail marketingMarket research

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0 years

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Vadodara, Gujarat, India

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We are seeking Junior and Senior IT Infrastructure Support personnel to join our team. This role demands individual contribution with minimal supervision. Your key responsibilities would be:Application Support: Install and configure software on user desktops and laptops, troubleshoot software issues and ensure timely resolutions, collaborate with users to understand their software needs and provide training when necessary. Domain, Email and Website Hosting: Host and maintain websites on Linux servers, ensuring security and uptime. Set folder-level security permissions to protect against unauthorized access and hacking. Install and renew SSL certificates to ensure secure website communications. Administer exchange email hosting and manage email configurations and troubleshooting of outlook/web emails. Server and Cloud Management: Perform administrative tasks on Windows and Linux servers, such as AD policy creation and email signature management, Access and manage the Microsoft O365 Admin Portal for user administration and mail center operations, Work with cloud platforms like Amazon AWS and MS Azure to manage virtual servers and cloud resources, Ensure server backup strategies work using appropriate software, ensuring data integrity and availability, Create and manage virtual machines using VMWare, including backup and recovery procedures. Network Monitoring: Manage policies of SonicWALL firewall to protect the organization's network, Maintain and troubleshoot networking hardware, including routers, switches, and access points, set up and manage VPNs for secure remote access, Provide support for VoIP and other communication systems. Hardware Support: Provide technical support for hardware devices such as desktops, laptops, printers, and mobile devices, Manage and support DVR, cameras, and CCTV systems, perform hardware installations, upgrades, and repairs, Support remote users by providing technical assistance via remote support tools General: Ensure all IT assets are managed while employee onboarding/offboarding by setting up and decommissioning hardware, software and all other IT information. Develop and improve IT-related policies, guidelines, and procedures, provide support during off-hours and weekends to minimize user impact, effectively coordinating with all cross functional teams of company.

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3 - 7 years

5 - 9 Lacs

Bengaluru

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remote typeOnsite locationsBangalore - North time typeFull time posted onPosted 4 Days Ago job requisition idJR-0010952 Details of required position Position(s) Reports to: Vice President Functional Title: Team Manager Corporate Title: Assistant Vice President Work Location: Bangalore About Apex Apex Group Ltd., established in Bermuda in 2003, is a global financial services provider. With over 45 offices worldwide and 3,000+ employees, Apex delivers a broad range of solutions to asset managers, capital markets and private clients. The Group has continually improved and evolved its service suite to cover three key pillarsfund solutions, financial solutions and corporate solutions. Apex administers over $750 billion in assets globally. For more information please visit our website - Job Summary The candidate should be well versed with Pricing, Reference Data, Corporate action, Portfolio accounting. He/She must be a dynamic personality with ability to work tactically wherever needed with quality results. The candidate must be having very good communication and should be competitive to connect with stakeholders across the globe. The candidate should be capable of running the Projects independently. He/she should possess a minimum experience of 5 years in managing and handling a team. Job Responsibilities: Team management and supervision Processing and verification of daily and monthly pricing across multiple asset classes. Ensuring accurate valuations and performing validation process across all capital market products including but not limited to derivatives and OTC securities. Setup of OTC securities, including unlisted derivatives, illiquid stocks and private equity, bank debt and swaps, and their processing into the fund accounting platform will be an added advantage. Processing and verification of daily market prices on listed securities from multiple vendors, including market research on large variances and stale/missing prices. Strong knowledge about Bloomberg, ICE, Markit, Refinitiv, SIX, etc Strong knowledge on overall pricing concepts like price types, vendor hierarchy, price methodology, market value concept, etc. Processing and verification of valuations on OTC securities from data vendors and counterparty statements. Review of corporate actions on portfolio holdings and necessary correction and posting of exceptions. Documentation of trade file mapping requirements for existing and new clients, and working with various internal groups (Analytics, Client Services) and external client if needed, to automate pricing workflows. Working closely with multiple vendors to identify issues, track them and drive their resolution. Knowledge on API for BBG and Reuters is preferred. Maintenance and creation of standard Operating Procedures Providing assistance to supervisors, auditors and fund accountants as and when required. Daily MIS Qualification & Experience required 9 11 years of experience in investment banking Bachelors/Masters degree in a financial domain Operational experience in a financial institution will be a strong advantage Good knowledge of OTC products such as foreign exchange options, swaps, swaptions, Spots, forwards, credit default swaps Should possess Decision making, problem solving and tactical skills. Multitasking is a must. Strong organizational skills and structured management approach, supporting timely delivery of complex meeting material that includes input from across the global valuations team Strong communication skills including the ability to distil complex issues into an easy digest summary for senior management Confident and assertive with the ability to negotiate and influence constructively across teams and geographies Knowledge of the hedge fund administration business and/or industry will be a strong advantage. Knowledge of either Paxus, Advent Geneva , or Broadridge suite of applications related to the Fund Administration business, or both, will be a strong advantage. Excellent Communication skills Flexible with shift timings Ability to work under time constraints and handle pressure Strong analytical skills, detail orientation & service commitment Good understanding of programming in VBA would be good plus. Strong Analytical skills and attention to detail. An ability to work under pressure with changing priorities DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

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2 - 6 years

5 - 8 Lacs

Mumbai, Bengaluru, Hyderabad

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locationsMumbai, Turbhe MiDC RoadPune - EastBangalore Fortune SummitPune - WestHyderabadView All 9 Locations time typeFull time posted onPosted 25 Days Ago job requisition idJR-0011451 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. Location - Bengaluru,Hyderabad,Mumbai,Pune

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Exploring VOIP Jobs in India

India has seen a significant growth in the demand for Voice over Internet Protocol (VOIP) professionals in recent years. With the rise of remote work and digital communication, companies are increasingly looking for skilled individuals to manage their VOIP systems efficiently. If you are a job seeker interested in pursuing a career in VOIP, this article will provide you with valuable insights into the job market in India.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Chennai
  5. Delhi

Average Salary Range

The salary range for VOIP professionals in India varies based on experience and expertise. Entry-level positions such as VOIP Technician can expect to earn between INR 3-5 lakhs per annum, while experienced VOIP Engineers and Architects can earn upwards of INR 10-15 lakhs per annum.

Career Path

A typical career path in the VOIP industry may include roles such as VOIP Engineer, VOIP Administrator, VOIP Architect, and VOIP Manager. As professionals gain experience and expertise, they can progress to roles such as Senior VOIP Engineer, VOIP Team Lead, and VOIP Solutions Architect.

Related Skills

In addition to proficiency in VOIP technologies, employers often look for candidates with skills such as network security, network troubleshooting, SIP trunking, IP telephony, and cloud communications.

Interview Questions

  • What is VOIP and how does it work? (basic)
  • Explain the difference between SIP and H.323 protocols. (medium)
  • How do you troubleshoot call quality issues in a VOIP system? (medium)
  • What is QoS (Quality of Service) in the context of VOIP? (basic)
  • How would you secure a VOIP network from potential cyber threats? (advanced)
  • Can you explain the concept of RTP in VOIP? (medium)
  • Describe your experience with setting up and configuring VOIP gateways. (medium)
  • What is the significance of codecs in VOIP technology? (basic)
  • How do you handle bandwidth management in a VOIP network? (medium)
  • Have you worked with any VOIP monitoring tools? If so, which ones? (basic)
  • Explain the role of Session Border Controllers (SBC) in VOIP networks. (medium)
  • How do you ensure scalability in a VOIP system? (medium)
  • What is the role of VLANs in VOIP deployments? (basic)
  • Can you troubleshoot a scenario where a user cannot make outbound calls in a VOIP system? (medium)
  • Describe your experience with integrating VOIP systems with CRM platforms. (medium)
  • How do you handle call routing in a complex VOIP network? (medium)
  • Have you worked with cloud-based VOIP solutions? If so, which ones? (basic)
  • What is the difference between hosted and on-premise VOIP systems? (basic)
  • How do you prioritize voice traffic over data traffic in a network? (medium)
  • Explain the concept of jitter in VOIP and how it affects call quality. (medium)
  • Can you discuss the advantages of using VOIP over traditional phone systems? (basic)
  • Describe a challenging VOIP project you have worked on and how you overcame obstacles. (medium)
  • How do you stay updated with the latest trends and technologies in the VOIP industry? (basic)
  • What is your experience with integrating VOIP systems with video conferencing solutions? (medium)
  • How do you handle emergency calls (E911) in a VOIP network? (advanced)

Closing Remark

As you navigate the competitive job market for VOIP roles in India, remember to showcase your technical skills, problem-solving abilities, and experience in managing VOIP systems effectively. By preparing thoroughly for interviews and demonstrating your expertise, you can position yourself as a valuable candidate for exciting opportunities in the VOIP industry. Good luck with your job search!

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