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3.0 - 6.0 years
7 - 11 Lacs
pune
Work from Office
You will be A member of a 24*7 support team responsible for managing Microsoft Teams Direct Routing and Meeting Room Services for the end customer A Unified Communication Service Administrator responsible for monitoring and maintaining services as per the agreed SLA. You will be accountable for (Key Responsibilities) Managing Teams Direct Routing infrastructure for customer. Manage Endpoints like Phones, SBC, gateway, and Meeting room endpoints. Working on reported tickets and maintaining SLA. Working on any issues reported by customers and responding to emails. Monitoring the service, identifying, and fixing the issues proactively. Reporting and handling customer calls for review of service...
Posted 3 weeks ago
3.0 years
0 Lacs
new delhi, delhi, india
On-site
We’re Hiring: L1 Support (Network & Security | 24×7 Operations) 📍 Location: Delhi/Lucknow/Bangalore 🕒 Shift: 24×7 rotational support 💼 Experience: 1–3 years About the Role We are seeking motivated L1 Support Engineers to join our Network & Security operations team. In this role, you’ll play a crucial part in ensuring high availability, security, and performance of network infrastructure across multiple environments. You’ll be responsible for first-level troubleshooting, monitoring, and escalation support in a fast-paced 24×7 environment. Key Responsibilities 1. Network Administration Configure, manage, and troubleshoot routers, switches, firewalls, and access points. Monitor network performa...
Posted 3 weeks ago
3.0 years
0 Lacs
noida, uttar pradesh, india
Remote
About the job 🌍 We’re Hiring: Senior/Junior Sales Account Manager – Telecom 📍 Location: Remote (Global) 📅 Experience: Minimum 3-5 years in Telecom (Voice & A2P SMS) 🗣️ Full-time | Immediate start 🚀 About Evolve Tech Telecom: With strong expertise in VoIP, SMS, and Carrier Relations , Evolve Tech delivers high-quality, tailored communication solutions across international markets. We are committed to continuous growth, innovation, and creating value for both our partners and our team members. 🎯 Role Overview: We are seeking a Senior/Junior Sales Account Manager with deep expertise in the Telecom sector (Voice & A2P Messaging) . This is a key role responsible for managing high-value accounts, ...
Posted 3 weeks ago
1.0 - 3.0 years
0 Lacs
gurugram, haryana, india
On-site
Role: Solution Consultant (In-office) Company: Garuda Advertising Pvt. Ltd. (Teleforce - Product of Garuda) Location: 312, Suncity Success Business Tower, Sector 65, Gurugram, Haryana 122001 Working Days: Monday - Friday (10:00 AM to 6:30 PM), 2nd & 4th Saturdays are holidays About Teleforce: Teleforce is a cutting-edge SaaS-based platform specializing in streamlining communication and enhancing efficiency for businesses. By integrating AI-driven solutions across chat, voice, email, and SMS, Teleforce empowers organizations to optimize processes, improve customer engagement, and drive productivity. Role Overview: At Teleforce, you will play a key role in driving direct sales and business gro...
Posted 3 weeks ago
1.0 years
2 - 4 Lacs
mumbai metropolitan region
On-site
Primary job title : Pre-Sales Executive (Telecaller) About The Opportunity We are hiring an on-site Pre-Sales Executive (Telecaller) to join a fast-paced fashion-media recruitment environment. This role is ideal for results-driven telesales professionals who can qualify leads, drive candidate and client engagement, and convert interest into scheduled interviews and closed opportunities. Role & Responsibilities Make high-volume outbound and handle inbound calls to qualify leads, capture candidate details, and assess client requirements against role briefs. Manage end-to-end pre-sales outreach: prospecting, lead qualification, appointment setting, and scheduling interviews or client demos. Upd...
Posted 3 weeks ago
0 years
0 Lacs
jaipur, rajasthan, india
On-site
Company Description FORTUNE AGENCIES is the Rajasthan Partner Distributor for advanced surveillance and security solutions, unified communication and collaboration, media gateways, VoIP security solutions, business phones, video conferencing and security solutions, centralized monitoring solutions, and energy solutions. We focus on delivering cutting-edge technology to enhance communication and security for businesses. Located in Jaipur, we provide our clients with premier products and services to meet their needs. Role Description This is a full-time on-site role based in Jaipur for a Sales Marketing Executive. The Sales Marketing Executive will be responsible for market planning, conductin...
Posted 3 weeks ago
12.0 - 14.0 years
0 Lacs
pune, maharashtra, india
Remote
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about The Managed Operational Services Engineer is responsible for the remote support and maintenance of the NiCE platforms at the customer site. The MOS Engineer will manage NiCE related issues and outages in a timely manner and enhance the client's ability to maintain the NiCE system. In addition, the MOS Engineer will assist with NiCE projects, installations, and change manageme...
Posted 3 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
chennai
Work from Office
Role Overview We are seeking an experienced L2 Engineer with strong expertise in cloud contact center solutions, telecom protocols, and implementation projects. The role involves troubleshooting, implementing, and supporting customer deployments of cloud-based contact center platforms, ensuring seamless integration with enterprise telephony and IT systems. Key Responsibilities Implementation & Deployment Participate in end-to-end implementation of cloud contact center platforms (e.g., AWS Connect, Genesys Cloud, Five9, Avaya, Cisco, NICE, etc.). Configure IVRs, routing strategies, call flows, dialers, SIP trunks, SBCs, and CRM integrations. Support migrations from legacy PBX/contact center s...
Posted 3 weeks ago
7.0 - 12.0 years
25 - 30 Lacs
bengaluru
Work from Office
We are seeking an accomplished Principal Network & Network Security Governance Specialist with 15 20 years of experience in IT infrastructure operations . This individual contributor or principal-level role is responsible for the governance of Managed Service Providers (MSPs) delivering network and network security services. The role requires a strong understanding of network infrastructure , security threats , and the use of automation and AI tools to drive monitoring and operational efficiency. You will work closely with MSPs, internal IT leaders, and architecture teams to ensure contractual adherence, drive continuous improvement, and facilitate effective operational handovers. Key Respon...
Posted 3 weeks ago
8.0 - 13.0 years
18 - 22 Lacs
bengaluru
Work from Office
General Summary: As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Engineering or related work experience. ORMaster's degree in Engineer...
Posted 3 weeks ago
8.0 - 10.0 years
7 - 11 Lacs
bengaluru
Work from Office
Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, incl...
Posted 3 weeks ago
5.0 - 8.0 years
15 - 18 Lacs
chennai
Work from Office
BBD-VOIP Development Support. JD Voice Development # Strong development & debugging understanding on C / C++ in multi process/ threaded environment with following skills JD Voice Test- Mandatory Skill- C++ Developer with Voip
Posted 3 weeks ago
3.0 - 8.0 years
5 - 9 Lacs
hyderabad
Work from Office
Troubleshoot and resolve hardware, software, andnetwork issues. Provide remote technical assistance throughvarious channels. Manage support helpdesk tickets, ensuring timelyresolution or escalation for complex issues. Offer technical advice to end-users and providetechnology-related training. Document solutions for technical difficulties inthe helpdesk system. Assist with software installations followingsite technology standards. Manage hardware inventory and issue purchaserequests. Perform tasks related to hardware setup,troubleshooting, repair, and replacement. Independently handle computer softwareinstallation and configuration. Provide end-user training on hardware andsoftware usage. Con...
Posted 3 weeks ago
2.0 - 6.0 years
3 - 6 Lacs
hyderabad
Work from Office
We are looking for a highly skilled and experienced Guest Relations professional to join our team in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with other departments to ensure seamless execution of events and services. Provide exceptional customer service by responding promptly to guest requests and concerns. Maintain accurate records of guest interactions and feedback. I...
Posted 3 weeks ago
5.0 - 7.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Unified Communication and Collaboration Operations, Genesys, CISCO IP Phone Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet user needs and business objectives. You will engage in problem-solving discussi...
Posted 3 weeks ago
5.0 - 7.0 years
0 Lacs
gurugram, haryana, india
On-site
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, CISCO IP Phone, Genesys Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet user needs and business ob...
Posted 3 weeks ago
3.0 - 8.0 years
10 - 14 Lacs
chennai
Work from Office
3+ years working with AWS Connect/TATA Insta CC, including executing and exporting reports, conducting analytics, and troubleshooting setup failures. 3+ years supporting/creating Amazon Connect or TATA Insta CC components, such as routing profiles, queues, and agent management. Strong understanding of call center operations, IVRs, routing strategies, and contact flows. Lead discovery and design sessions with business owners and be able to translate those requirements into best-in-class solutions with dev and architecture. Proven record of developing PoCs, creating design documents, and executing demonstrations. Preferred experience with at least 2 AWS AI services (Amazon Comprehend, Lex, Rek...
Posted 3 weeks ago
5.0 - 7.0 years
0 Lacs
gurugram, haryana, india
On-site
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, CISCO IP Phone, Genesys Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet user needs and business ob...
Posted 3 weeks ago
12.0 - 15.0 years
0 Lacs
vadodara, gujarat, india
On-site
Product Manager Location: Vadodara Reporting To: Managing Director & CTO Experience: 1218 years About Phonon Phonon is a pioneer in delivering customer communication automation solutions across BFSI, Aviation, and Enterprise sectors. We design, build, and manage high-availability communication systems that combine voice, web, and messaging to deliver seamless real-time customer experiences. Our platforms handle millions of interactions dailyconnecting customers, systems, and outcomes. Role Overview We are seeking a Product Manager who can translate business goals into scalable, reliable, and secure product architectures. The role requires someone who can balance business context with deep te...
Posted 3 weeks ago
7.0 - 12.0 years
10 - 20 Lacs
ahmedabad
Remote
Key Responsibilities: - Identify, engage, and convert new enterprise clients for cloud telephony and communication solutions. - Develop a deep understanding of client requirements and propose tailored, value-driven solutions. - Build and maintain long-term relationships with key decision-makers (CXOs, IT Heads, and Procurement Teams). - Manage the entire enterprise sales cycle from lead generation and proposal to negotiation and closure. - Travel extensively (domestic/international as required) for client meetings, presentations, and business events. - Collaborate with internal teams (Product, Marketing, Customer Success) to ensure smooth onboarding and client satisfaction. - Monitor sales p...
Posted 3 weeks ago
8.0 - 13.0 years
25 - 40 Lacs
pune
Hybrid
Todays world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too. For nearly 30 years, the incredible minds at Cognyte around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends, and help make the world a safer place with leading investigative analytics software solutions. We are defined by our dedication to doing good and this translates to business success, meaningful work friendships...
Posted 3 weeks ago
8.0 - 12.0 years
11 - 16 Lacs
bengaluru
Work from Office
Your future role Take on a new challenge and apply your extensive project management expertise in a new cutting-edge field. Youll work alongside dedicated and innovative teammates. You'll contribute to the successful execution of project sub-systems, ensuring strategic alignment with project commitments. Day-to-day, youll work closely with teams across the business (Engineering, R&D, Procurement, Supply Chain), manage cross-functional activities, and much more. Youll specifically take care of cascading and allocating sub-system requirements, but also implement and execute the scope of work according to the Sub-system Work Breakdown Structure (WBS). Well look to you for: Applying project stra...
Posted 3 weeks ago
0.0 - 1.0 years
0 Lacs
ahmedabad, gujarat
On-site
Job Title: Customer Success Engineer Location: Ahmedabad Employment Type: Full-Time Job Summary: We are seeking a motivated and detail-oriented Customer Success Engineer to join our Telecommunications team. The ideal candidate will be responsible for monitoring, troubleshooting, and maintaining telecom systems to ensure seamless communication services. This role is ideal for freshers who possess a foundational understanding of networking concepts and are eager to build a career in telecom infrastructure and support operations. Key Responsibilities: Monitor and troubleshoot issues related to servers, networks, and telecommunications systems to ensure uninterrupted service. Perform regular mon...
Posted 3 weeks ago
3.0 years
0 Lacs
hyderabad, telangana, india
On-site
Scope Of Position Construction Specialties is looking for a highly motivated Network Engineer to join the team. The Network Engineer will be part of the Network team that is responsible for managing Construction Specialties rapidly growing global network. The candidate will have hands-on access to all network devices across the enterprise and will work closely with engineering groups within the IT organization to provide advanced network engineering and consultation in the design, development and implementation of network services. Essential Duties And Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements...
Posted 3 weeks ago
5.0 - 7.0 years
7 - 9 Lacs
maharashtra
Work from Office
Primary Skill:Voice IPT Secondary Skill: Teams Telephony JD: 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of Unified pr...
Posted 3 weeks ago
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