1646 Voip Jobs - Page 26

About Atos Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. Key Technical Skills & Responsibilities - 5+ years of experience in C++ development, integration, and transition on OSS/BSS telecom systems. Strong expertise in CSTA, SIP, RTP, SRTP, and WebRTC for VoIP call handling. Lead the development of complex C++ modules and components related to network protocols, call processing, and data communications. Extensive experience with the Standard Template Library (STL) Proficiency in multi-threading and concurrency. Integrate location-based routing (LoST, PIDF-LO, HELD) Implement XMPP-based messaging for real-time emergency communications. Secure telecom protocols using TLS, IPsec, HTTPS. Collaborate with GIS teams to support geospatial call routing. Maintain and optimize low-latency, high-availability telecom systems Familiarity with SS7, ISUP, and PSTN to IP transition. Preferred Qualifications - Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). Familiarity with services regulations (FCC, NENA, EENA). Our Offering - Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits Courses and conferences. Attractive Salary. Hybrid work culture.

Software Engineer --> --> Location, Designation --> LocationGurugram DesignationSenior Software Engineer Experience2 - 4 Years Efficient inCprogramming language. Good understanding ofLinuxWindows OS. Hands-on experience with data structures and different IPCs. Excellent analytical skills and aptitude. Ability to Create and implement design plans. Analyze code segments regularly. Work with the client to discuss optimal solutions. Knowledge of audio/video codecs - like H.264, and H.265 is a plus. Feel Free To Contact Us...!!! Submit

Vantiva seeks an experienced Software Developer to work along with a team of engineers that develops software and manages customer engagements covering a wide range of Connected Homes Cable and Telco Broadband Gateways for the worldwide market. In addition, software architecture design/review across multiple platforms will be part of the critical role you play at Vantiva, as our product portfolio diversifies across multiple hardware platforms. In this challenging role you will be responsible for collaborating with team members to develop software features associated with Multi-Services IP Gateways, Smart Home Gateways that are sold in the Service Provider market. You will need to work with and coordinate the efforts of both internal and external (ODC/ODM) resources based in North America, Europe, and Asia. You will need to contribute to overall product design from a software architecture perspective, keeping in mind multiple customer requirements and hardware characteristics across various platforms. In this position, you will be expected to: Be the entry point to Software Development and Test teams for Product Management, Program Management, and Customers for Scoping Requests, formalizing and communicating software development and test plans, driving software deliverables Works in an Agile environment and continuously reviews the business needs, priorities, outlines milestones and deliverables, and identifies opportunities and risks. Define and formalize software plans through writing EPICs and working with architects and engineers to reach Story level detailing. Provide backlog grooming, iteration planning, and defect prioritization collaborating with Scrum Master, Development and Test leads Review product requirements, functional specifications, standards document (RFCs and specs). Create customer relationships by Partnering with Product Management and Program Management, working closely with the customers to understand requirements, test plans and expectations Fully accountable for providing software development and test status external to the Product Unit Work with engineering, product management, business development, and account managers to champion the needs of key customers. Contribute to product design discussions on overall software feature/interop compatibility across different platforms. Have the necessary technical skills to communicate the details of complex Data, VoIP, Gateway, Wi-Fi, and Video features. Communicate regularly with key customers to manage expectations regarding key software deliverables. Drive and manage product qualification and post sales issues that could impact the business. Communicate regularly with customer engineering teams and operations to de-risk deployment issues that will affect deployments of Vantiva products. Facilitate customer feedback into the development and customer engagement process. Lead and mentor a team of software engineers, fostering a culture of innovation and continuous improvement. Develop and maintain project plans, ensuring timely delivery of software products while adhering to quality standards. Conduct regular code reviews and implement best practices for software development within the team. Collaborate with cross-functional teams to align software development efforts with overall business objectives. Stay updated on industry trends and emerging technologies, recommending innovative solutions to enhance product offerings. Manage resource allocation and capacity planning to optimize team performance and meet project deadlines. Participate in customer-facing meetings and presentations to demonstrate software capabilities and gather requirements. The position requires an experienced manager with strong technical and communication skills. Experience in the following areas is highly desirable: IP Networking protocols (IPv4, IPv6, RIPv2, SNMP, DHCP, TFTP, FTP, TCP, UDP). Fiber (xPON), Copper (xDSL, Gfast), DOCSIS, WiFi specifications protocols, test procedures and debugging. VoIP system architectures and network elements. Home Networking Protocols (HNAP, uPNP, RIPv2, TR69, etc) Wireless (802.11b/g/n/ac/ax) including wireless encryption (WPA2, WPA, WEP), WPS, DFS, and WMM OpenWRT and RDK-B Routing Stacks. Agile (Scrum) Development Methodology Programming languages: C, C++, Java Embedded Real-Time Operating Systems (Linux, eCOS) Debug skills covering: IP networking, MGCP/NCS and SIP signaling protocols, DNS, DHCP, TFTP, RTP, Video, routers and routing protocols, data load testing and redundant / fault tolerant configurations. Industry Experience: 15+ years of industry experience as described above. Prior experience with software development of complex systems is a MUST. Experience in working with large NSP/MSOs is preferred Required Skills: knowledge on RDK, 802.11 Balance of technical knowledge and project management skills with the ability to manage multiple tasks effectively Proactive, self-starter w

Say hello to possibilities. It s not everyday that you consider starting a new career. We re RingCentral, and we re happy that someone as talented as you is considering this role. First, a little about us, we re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We re a $2 billion company that s growing at 30+% annually. We are currently looking for a Security Operations Center Analyst , and the key responsibilities are the following: Security Operations Center Analyst Job Type: Full-Time Location: Bangalore Department: Security This is a great opportunity to work at a rapidly growing, market leading Unified Communications as-a-service company. RingCentral provides Voice-over-IP (VoIP), hosted PBX, voicemail, SMS, e-fax, and HD video meeting solutions for business. About this role: As a SOC Analyst at RingCentral, your primary responsibilities are to implement a comprehensive security monitoring, incident response and threat intelligence program for RingCentral s global cloud service, corporate and development environments. You will also be collaboratively providing feedback to improve security operations processes, generating actionable analysis and threat intelligence from tools, logs, and other data sources, ensuring strong documentation is in place to support ongoing SOC activities, and reporting your observations to other Security, Operations and IT personnel. Successful Candidates will: Have proven skills in application security, security monitoring, incident response and intrusion analysis Have strong knowledge of the diverse methods and technologies used to attack web/mobile/desktop applications, SaaS infrastructure, and data Think critically, work well under pressure, and possess strong analytical, written, verbal, and interpersonal skills Demonstrated track record of quality processes in candidate s work history Be strongly self-motivated with an aptitude for both individual and team-oriented work Have experience following and refining standard operating procedures and playbooks Responsibilities: Monitor security events, analyze and investigate alarms, and maintain day-to-day operational activities of a secure cloud environment Engage teams within and outside of RingCentral to mitigate and resolve cases Maintain relevant documentation and audit artifacts Identify and track suspicious system activity Identify trends and patterns, and present them to Security Engineers to enhance our processes and systems This role participates in on-call rotations Qualifications / Requirements: 2+ years in a security engineering, SRE, or SOC roles in a cloud services environment Experience with SIEM Experience investigating security incidents Basic knowledge AWS or GCP Experience with IDS, case management, and related tools and practices Experience with Linux, RedHat preferred Basic knowledge of broad security topics such as encryption, application security, malware, ransomware, etc. Knowledge of network, VoIP and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, SIP, RTP) Preferred Skills/Experience: Any combination of the following certifications: GCIA (GIAC Certified Intrusion Analyst) GCIH (GIAC Certified Incident Handler) GCFA (GIAC Certified Forensic Analyst) GNFA (GIAC Certified Network Forensic Analyst) GCFE (GIAC Forensic Examiner) GASF (GIAC Advanced Smartphone Forensics) GICA GCTI (GIAC Certified Cyber Threat Intelligence) GPEN (GIAC Certified Pentester) GWAPT (GIAC Certified Web Application Pentester) GPYC (GIAC Certified Python Coder) OSCP (Offensive Security Certified Pentester) Experience using Crowdstrike, Cloudflare, FirePower, Splunk, ELK, Imperva, Syslog, packet capture, and Windows Event Log tools and similar tools Knowledge of current hacking techniques, malicious code trends, botnets, exploits, malware, DDoS, and data breach events Strong knowledge of Microsoft Windows Experience automating security tasks, including scripting, programming and/or SecDevOps Experience working with global teams

Responsibilities: Conduct comprehensive security assessments, including network penetration testing and vulnerability analysis, to identify security gaps in critical systems. Complete the projects within budgeted efforts and deliver high quality reports. Gain in-depth knowledge and understanding of enterprise networks Be involved in network architecture understanding, threat identification, vulnerability identification and control analysis. Be proactive in project planning and execution. Perform likelihood determination, impact analysis and risk determination. Showcase prioritization of risks including solution recommendation and documentation Identify and infer the business risk posed by the weaknesses identified during the assessments Engage with both business and technical teams within and outside the organization from a project scope definition, project execution, project closure perspectives Open for onsite deployments anywhere across the world as business demands Required Skills Expertise in network penetration testing. Expertise in configuration audit or vulnerability assessment of multiple OS and Network Device platforms Ability to handle difficult situations and to provide alternative solutions or workarounds Flexible and creative in helping to find acceptable solutions for customers Good communication and writing skills with the ability to talk to both businesspeople and technical people. Good to have Skills Experience with Wireless Penetration Testing, Firewall Rulebase Review. Experience with Network Architecture Review and Firewall Rule-base Audit Experience with testing different types of networks including VOIP, GSM, etc. Security certifications such as CRT, OSCP, ECSA, etc. Knowledge of Cryptography (symmetric and asymmetric encryption, PKI, etc.) Ability to work on multiple complex assignments simultaneously Ability to work independently with minimal oversight or in teams Knowledge of different standards such as PCI DSS, HIPAA, ISO, etc.

The Mobility network is transforming the infrastructure and services to meet the market demands for evolution to 5G and VoNR in Cloud Computing environments. Our team is standing at the forefront of innovation, delivering cutting-edge test automation application platforms focusing on Mobility Core and IMS Core. We are seeking a talented individual with cloud security experience in Kubernetes and Openstack environments. Key Responsibilities: Cloud Security Design and Implementation: Develop and implement robust security architectures for IMS and VoIP applications hosted on Azure public cloud as well as private cloud implementations (e.g. using Red Hat OpenShift), ensuring compliance with AT&T and industry standards as well as regulatory requirements. Security Monitoring and Incident Response: Utilize security tools (cloud-native and otherwise) to monitor cloud environments for potential threats, respond to security incidents, and conduct thorough investigations to mitigate risks. Risk Assessment and Vulnerability Management: Perform regular security assessments, including penetration testing, malware scans, and vulnerability scans, to identify and address potential security gaps in cloud infrastructures. Includes working with vendor(s) in identifying, analyzing, and defining mitigation/remediation plans. Access Management: Implement and manage identity access management (IAM) policies to control user and non-user access to cloud resources, ensuring that only authorized personnel and systems have appropriate access levels. Automation and Scripting: Utilize various methods to automate the scanning and compilation/analysis of scan results concerning the cloud infrastructure. Technical Skills: Proficiency in designing and implementing security solutions on Azure platform and on Red Hat OpenShift. Experience with cloud security tools and services, such as firewalls, intrusion detection systems, and encryption technologies. Strong understanding of IAM principles and hands-on experience with IAM configurations. Familiarity with security compliance standards including HIPAA. Experience with scripting languages like PowerShell, Python, Ansible, and Bash for automating security tasks. Experience with vault technologies used in storing secrets - e.g. username/passwords, certificates, and keys Job ID R-61042 Date posted 06/05/2025

Mobility Core and Network Services (MCANS) team is part of the Network CTO organization that oversees the global mobile and fixed network technology direction for AT&T, which includes the design of the company s 5G and IMS infrastructure. This team is responsible for the architecture, design, certification, testing and delivery of advanced Mobility Core network functions and Network Services applications, including for IP multimedia systems and packet data, which are the future of Mobility services and experiences. The team contributes to the growth and development of end-to-end wireless network services across Consumer, Enterprise, Internet of Things (IOT), FirstNet and public sector products. This position is part of a team that collaborates with client project teams in the development of Mobility Cloud platform delivery, CI/CD workflow automation. This is a very dynamic and exciting role that will allow for exposure to emerging mobility, virtualization, cloud technologies, and customer premise equipment! We are seeking candidates who are eager to learn and grow their skills as part of a diverse, talented, and energetic group of professionals working in the areas of voice over IP, cloud computing, data analytics, software development and technology delivery. REQUIRED SKILLS/QUALFICATIONS Voice over IP Experienced with VoIP Standards and fundamentals Experienced with VoIP protocols (SIP, Diameter, HTTPS) Experienced with VoIP Call Flow Design and Certification Experience with common access methods (RAN, BroadBand) Cloud Computing Deep understanding of virtualization, containerization, and Infrastructure as Code (IaC) concepts Skilled in various cloud platforms, e.g., Nokia Cloudband, Redhat OpenShift (OCP), Microsoft Azure Skilled in programming skills in a language like Python, JavaScript, or Java Good knowledge of networking concepts Test planning and execution Data Analytics Experienced with programming languages like Linux Shell, Python for data manipulation and analysis Good experience in Alarm treatment, analysis, and ticket generation Experienced with SQL and relational databases Understanding of data visualization and statistics Software Development & Delivery Deep understanding of Docker, OpenStack, and Kubernetes Experienced Continuous Integration/Continuous Deployment (CI/CD) Familiarity with Azure and ADO concepts Administrator level expertise in Linux Experienced in Ansible and Python scripting Experienced in YAML and JSON file types and their usage Basic familiarity of GO language and GIT EDUCATION REQUIREMENT Bachelors Degree in a STEM discipline e.g. Computer Science, or Engineering. PREFERRED QUALIFICATIONS Telecom Industry (not mandatory but a plus): Basic understanding of telecommunications, network architecture, and wireless communication protocols. Exposure to network analysis and telecom-specific data sources. Familiarity with geospatial analysis, IoT, edge computing, and security and privacy concepts in the telecom industry. Artificial Intelligence/Machine Learning (not mandatory but a plus): Awareness of machine learning frameworks and concepts. Basic understanding of mathematics relevant to AI/ML. Familiarity with data preprocessing and model evaluation Job ID R-58283 Date posted 07/01/2025

Work with development, deployment, and production areas of the business to craft new solutions using Adobe Experience Platform, Adobe Analytics, Audience Manager, Data Workbench, and Adobe Analytics. Interface directly with internal teams, to address and manage client requests and communicate status in person, via phone and/or email. Be able to understand, customize and optimize the entire customer journey and data management process, to include data management solutions for ingestion of customer data from 1st, 2nd and 3rd party data sources. Capable of developing reports, dashboards and metrics analysis to deliver actionable business intelligence to marketing groups. Document the solution and train our clients staff and other staff to perform the ongoing runtime analytics. Primary Skill Hands on experience with Adobe Experience Platform (AEP). Familiarity and/or experience withAdobe Analytics, Audience Manager, Journey Optimizer. Adobe Experience Platform Developer or Architect Certification preferred. Detail-oriented and organized - able to balance changing workload. Excellent verbal communication and comprehension skills. Ability to quickly master tracking software of third-party vendor applications from various analytics and advertising technologies such as Chartbeat, Optimizely, Krux, comScore, Nielsen, Facebook, and other. Secondary Skills Bachelors degree in Information Systems, Computer Science, Data Science or prior experience in analytics development systems.

AppitSimple Infotek Pvt Ltd - A Pioneer product-based IT company that has been revolutionizing & simplifying the way organizations do business since the last many years. The Company is better known for its innovative platform & product - SoftwareSuggest and CallHippo respectively. SoftwareSuggest - An Online Platform to discover top Business Software & Service Partners gives access to Genuine Customer Reviews, In-depth Software Analysis, Free Consultation & Free Demo of all Software. It is the one-stop destination for all businesses looking for software and services relevant to their industry. SoftwareSuggest currently lists more than 800 Software Categories & 49+ Service categories for businesses to choose from. It also lets organizations compare the features of multiple software & service providers so that they can make the right purchase decision. CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Providers. CallHippo allows startups and businesses to buy instant local support numbers from over 50+ countries around the world. With our easy to use interface and robust backend architecture, any business can set up their call center within less than 3 minutes. Job Responsiblities Optimize copy and landing pages for search engine marketing Perform ongoing keyword discovery, expansion and optimization Research and implement search engine optimization recommendations Research and analyze competitor advertising links Develop and implement link building strategy Work with the development team to ensure SEO best practices are properly implemented on newly developed code Work with editorial and marketing teams to drive SEO in content creation and content programming Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords. Benefits Permanent WFH 5 days Working Lucrative Incentives Skills:- Search Engine Optimization (SEO) and Search Engine Marketing (SEM)

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014. ApiItsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2 000+ customers of CallHippo, AppItSimple has a dominant presence over the globe. URL: https://appitsimple.com/about Product: CallHippo. URL: https://callhippo.com/ CallHippo was launched in 2017 . It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans , 24/7 available support , and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future. Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem. Experience- 0.6-3 Years The Job Description for Customer Support Executive:- Work on chats and Tickets Maintain a mean response time of less than 1 minute since it is live chat support Chat Quality score should not be less than 4/5 Close maximum support tickets in a month Resolve queries with utmost efficiency to facilitate customer retention. Requirements Experience in Tech Support Experience with troubleshooting Hands-on knowledge in providing support for any kind of application software Skills:- Customer Support, Troubleshooting, Tech Support, Live chat, chat process and international calling

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the worlds most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. What Does Success Look Like? We are seeking a Lead VoIP Engineer to design and build high-performance modules within our Voice platform. You’ll work on the core telephony stack involving signaling, media processing, NAT traversal, and RTP relaying. This is a hands-on execution role ideal for engineers who love building, debugging, and optimizing real-time communication systems. Seniority Level: Lead Individual Contributor What You’ll Do: Implement core voice capabilities using FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine. Build and optimize SIP call routing logic, RTP media relays , failover mechanisms, and NAT traversal. Develop and manage configurations for scalability, codec negotiation, SIP trunk registration . Implement and test features like call recording, IVR, voicemail, DTMF detection. Monitor live traffic and participate in 24x7 on-call rotation for critical escalations. Collaborate with QA on stress/load testing and with Backend teams on provisioning APIs. Document design decisions, configurations, and troubleshooting runbooks. What Makes You Qualified? 5 to 8 years of experience building and operating VoIP systems or CPaaS platforms . Solid expertise with SIP signaling, RTP, and media relay techniques . Strong hands-on with FreeSWITCH, Kamailio/OpenSIPs, RTPEngine . Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC . Experience in managing telephony infrastructure for uptime, latency, and call quality optimization. Strong systems programming and debugging skills in C/C++ . Good scripting/debugging skills ( Bash, Python, or Lua for FreeSWITCH modules ). Proficiency with diagnostic tools ( Wireshark, tcpdump etc ). Experience working with geographically distributed infrastructure or HA deployments.

Responsibilities: Conduct comprehensive security assessments, including network penetration testing and vulnerability analysis, to identify security gaps in critical systems. Complete the projects within budgeted efforts and deliver high quality reports. Gain in-depth knowledge and understanding of enterprise networks Be involved in network architecture understanding, threat identification, vulnerability identification and control analysis. Be proactive in project planning and execution. Perform likelihood determination, impact analysis and risk determination. Showcase prioritization of risks including solution recommendation and documentation Identify and infer the business risk posed by the weaknesses identified during the assessments Engage with both business and technical teams within and outside the organization from a project scope definition, project execution, project closure perspectives Open for onsite deployments anywhere across the world as business demands Required Skills Expertise in network penetration testing. Expertise in configuration audit or vulnerability assessment of multiple OS and Network Device platforms Ability to handle difficult situations and to provide alternative solutions or workarounds Flexible and creative in helping to find acceptable solutions for customers Good communication and writing skills with the ability to talk to both businesspeople and technical people. Good to have Skills Experience with Wireless Penetration Testing, Firewall Rulebase Review. Experience with Network Architecture Review and Firewall Rule-base Audit Experience with testing different types of networks including VOIP, GSM, etc. Security certifications such as CRT, OSCP, ECSA, etc. Knowledge of Cryptography (symmetric and asymmetric encryption, PKI, etc.) Ability to work on multiple complex assignments simultaneously Ability to work independently with minimal oversight or in teams Knowledge of different standards such as PCI DSS, HIPAA, ISO, etc. #Eviden

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We’re looking for a Site Reliability/Application Support Engineers (SRE/AS) responsible for web/servicing application performance, availability, and reliability. Candidate is responsible to provide consultation and strategic recommendations by quickly assessing and remediating complex platform availability issues. Site Reliability Engineering (SRE) is a continuous engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. This role will ensure that American Express internal and external services have reliability and uptime appropriate to users' needs. We also ensure a continuous improvement, while keeping an ever-watchful eye, automated, on capacity and performance. This role will drive the SRE/AS mindset which strives to use software engineering to build and run better production systems. You will write software to optimize day to day work through better automation, monitoring, alerting, testing, and deployment. You’ll be expected to work with several Technology partners to identify areas of opportunity within the availability platform and build a solution to automate monitoring solutions for the modernization platform, technology, and constant innovations to drive efficiencies. You will be responsible for implementing tracing, monitoring, tooling solutions to maximize the performance and availability of our Web/Servicing applications. Qualifications BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent 6-10 years of work experience in DevOps/SRE. Experience in Genesys Engage (PureEngage), Genesys Cloud (PureCloud) or Genesys PureConnect. Good understanding of VoIP, SIP protocols and telephony infrastructure. Ability to analyze Genesys logs (SIP, T-Server logs, Interaction, WDE) to identify issues. Good understanding of call flows, IVR scripting (Genesys Composer, SCXML) and routing logic. Configuring and troubleshooting Genesys reports (GCXI, Infomart, Pulse). Analytical knowledge and exposure on root cause identification using analyzer tools like Kazimir, MyZamir and Speechminer. Experience with Oracle, SQL Server or PostgresSQL for configuration and troubleshooting. Strong understanding of TCP/IP, SIP and RTP. Knowledge of Public Cloud technologies GCP, AWS, AZURE etc. would be an advantage Hands on experience on enterprise tools set such as Grafana, Dynatrace, AppDynamics, BMC, Prometheus etc. Knowledge on Unix shell scripting, PERL or Python programming is preferred Working experience with Network load balancers, Global Traffic Managers (GTMs), Local Traffic Managers (LTMs) Hands on experience on configuring Splunk, Grafana dashboards, etc. Good understanding of Linux OS internals, performance tools, Core commands, security etc. Exposure to enterprise platform migration from dedicated to cloud environment is preferred We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... You will be creating quotes for RFQs, RFIs, RFPs, pricing exercise and Amendment requests for customers across the globe. You will be working with the Facilitator (FS), Deal Strategists (DS), Address Validation, Client Partners, Solution Architects, Pricing, Globalink, Legal, Primax CPE and product managers to ensure all quotes are done accurately and in timely manner. You will be required to support on Project Implementation for clean orders and provide complete handover to other support teams (Quick Start). Escalate on other parties in case of not meeting their KPI/SLA or for issues that might jeopardize meeting deadlines and proactively inform the Facilitator/Manager/Deal Strategist about risks and issues on the Quote/Order. Provide regular update/status on the tasks of the request, to the FS, track progress and report day-to-day activity/status to AT/Sales in the absence of the FS. Assist FS in gathering all the required information to populate customer sheets and help populate wherever required. You will be responsible to meet all the internal milestones of the RFP requests. At the same time you will be upskilling and gaining knowledge of all Verizon products for quoting. You need to adhere to the team KPIs You will be required to build Quotes on tough deadlines Gain knowledge on various pricing tools and applications like PQ, PremiSys, vPrice, Cameo, Canvas, Sheet parser etc Gain knowledge on various products and solution offerings to Enterprise customers like PIP, CPE, SDWAN, VOIP, Blue Jeans, Point to Point connections etc You will work in assigned shifts in respective region time zone - USA, EMEA and APAC. What We’re Looking For... You love to collaborate with different teams and overcome challenges to turn around requests in the quickest possible way that delights the Sales team. You communicate with clarity and detailing the analysis through the eyes of the center of excellence team. You'll Need To Have Bachelor’s degree and one or more years of work experience. One or more years of relevant work experience Knowledge of different functions in MS Excel Fluency in English. Even better if you have one or more of the following: Strong verbal and written communication skills. Interpersonal skills Excellent organizational and time management skills Ability to perform under pressure to meet deadlines and have strong customer service focus. Analytical skills. Detail oriented skills. Experience with sales operations and/or contract management. Experience with reading and understanding contracts and invoices. Experience with Telecom industry and products. Willingness to work flexible shifts. Willingness to work on holidays or beyond shift hours when needed to meet deadlines If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.

TNQTech is looking for a UI Developer to join our growing team of people working to redefine content and technology in the scholarly publishing landscape. As a UI Developer, you will develop web applications, following best practices for accessibility and design thinking principles. Develop web applications (front-end) according to design components and information architecture, and integrate front-end applications with the applications business layers Follow best practices and standards for accessibility and cross-browser compatibility Collect feedback from designers and technical staff on website development and its requirements Adhere to established coding standards and procedures Add to the engineering teams culture of high code quality Participate in the requirement specification process for new software functionalities Design and build UIs on any server platform Guide developer teams and ensure that best practices are followed A professional with 2-6 years of experience in UI design and development and a good portfolio of UI design skills A candidate with hands-on experience working with HTML, CSS, JavaScript, and JQuery (optional: React and Angular), who is proficient with Photoshop, Illustrator, or other visual design and wire-framing tools Bonus: someone with the ability to conduct usability testing to resolve interface problems, coordinate with Interface Design Architects to meet accessibility standards, execute accessibility and progressive enhancement practices, and ensure design consistency with the clients development standards and guidelines

Role & responsibilities Asterisk Call Flow VOIP Telephony Linux Shell Scripting with Asterisk IP PBX Asterisk Gateway Interface (AGI) SIP MySQL Database Preferred candidate profile

Job Title-Engineer - Field IT Support Location- Pune What you will do Field IT Engineers provide a variety of information technology support services including, but not limited to, connectivity, hardware/software support, and overall Field IT incident & service request resolution. The role also provides support & delivery of Enterprise and Business Unit projects and initiatives. Core Responsibilities Conduct hardware installation and provide ongoing support (e. g. , PCs, tablets, mobility devices, printers, specialized devices). Provide software support and local infrastructure service support (e. g. , server, network and VOIP). Assist in identifying and capturing Enterprise and BU project demand (e. g. , planned & unplanned). Provide virtual Tech Hut services in region. Execute PC lifecycle management and perform asset management tasks as required by Corporate IT. Provide onsite Smart Hands (e. g. , support and liaison with 3rd party & internal Johnson Controls Support teams). Support Identity and Access Management requests (e. g. , provisioning, de-provisioning, access validation, authentication, network share, and troubleshooting). Support local IT security compliance (e. g. , comms room set-up, maintenance, and access) as needed. Assist compliance teams with audit tasks. Provide satellite office support and travel for field visits, if needed. Support vendor management - working with accounts payable teams to ensure invoices are approved and paid in a timely manner. Support IT procurement as needed. Serve as IT escalation point in region for internal customers with issues related to IT systems, software, and hardware, in cases where Service Desk cannot resolve the problem. Manage relationship with Corporate IT. Deliver Field IT Services in accordance with SLT s using Johnson Controls Service Management toolset. Communicate and provide updates to customers. What were looking for Required Minimum of 3 years experience in a Corporate IT environment. Associates degree or equivalent experience in an IT Support role. Preferred Previous Corporate IT Support Experience.

Dear Candidate, Please find below job details for your reference: Experience: 5-10 years Locations: Mumbai/Pune/Chennai/Bangalore Key Technical Skills & Responsibilities:- • 5+ years of experience in C++ development, integration, and transition on OSS/BSS telecom systems. • Strong expertise in CSTA, SIP, RTP, SRTP, and WebRTC for VoIP call handling. • Lead the development of complex C++ modules and components related to network protocols, call processing, and data communications. • Extensive experience with the Standard Template Library (STL) • Proficiency in multi-threading and concurrency. • Integrate location-based routing (LoST, PIDF-LO, HELD) • Implement XMPP-based messaging for real-time emergency communications. • Secure telecom protocols using TLS, IPsec, HTTPS. • Collaborate with GIS teams to support geospatial call routing. • Maintain and optimize low-latency, high-availability telecom systems • Familiarity with SS7, ISUP, and PSTN to IP transition. Preferred Qualifications:- • Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). • Familiarity with services regulations (FCC, NENA, EENA). Our Offering:- Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits Courses and conferences. Attractive Salary. Hybrid work culture. Kindly Share the below mentioned details to this email id – dolly.kapoor@atos.net . Once your profile is shortlisted you will receive the call from us. Total IT Experience - Experience in C++ - Relevant Experience in Telecom Current CTC- Expected CTC - Notice Period/LWD - Offer if any - Current Location - Preferred Location –

Seize an exceptional opportunity at Himachal’s leading R&D Tech company, with over seven years of establishment and recognized as one of the fastest-growing tech firms in the Himachal-Tricity region. As a proud participant in the Make in India initiative and a strong advocate for the 'Vocal for Local' movement, Vihaas is managed by local professionals. We are dedicated to innovation and excellence in technology development, fostering a unique, hierarchy-free environment that promotes creativity and collaboration. Location: Solan, Himachal Pradesh (On-Site Only)(Urgent Hiring) Education Background Required Diploma or Bachelor’s degree in Electronics Engineering (EE, ECE) or other networking courses. Key Responsibilities Assist in the deployment, maintenance, and upgrades of telecom network components, including VoIP, PBX, and SIP-based systems. Perform regular diagnostics, PBX testing, and preventive maintenance to ensure uninterrupted network operations. Collaborate with other members of the development team, including software engineers, designers, and product maintainer. Documentation of network configurations, IP addressing schemes, and troubleshooting. Communicate effectively with clients, vendors, and team members in both Hindi and English, ensuring clear technical support and coordination. Skills & Qualifications Basic knowledge of Electronics. Positive attitude in any situation Strong understanding of networking concepts such as TCP/IP, DHCP, DNS, VLANs, and VPNs. Understating of protocols such as WinSCP, SFTP, SSH, Telnet, FTP, and TFTP for remote access Proficient in computer applications and network analysis tools like Wireshark, Hyper Terminal, and Putty. Strong teamwork abilities. Problem-solving attitude. Good communication skills. Note: Candidates should be prepared for an on-site interview upon selection. Job Type: Full-time Pay: Up to ₹40,000.00 per month Shift: Day shift Work Days: Weekend availability Ability to commute/relocate: Solan, Himachal Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Required) Experience: PBX: 1 year (Required) VoIP: 1 year (Required) SIP based system: 1 year (Required) Telecom Support: 1 year (Required) Location: Solan, Himachal Pradesh (Required) Work Location: In person

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly , setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Key Responsibilities Design and implement core voice features Using C++ Work with SIP, RTP, and UDP protocols to enable robust VoIP testing Optimize and maintain backend systems involving SQL databases Collaborate cross-functionally to ensure high-quality software delivery Analyze and troubleshoot low-level network and media issues Required Skills: Strong programming skills in C# and C++ Solid understanding of SIP, UDP, and RTP protocols Experience with SQL databases for backend support Need Experience in Programming SIP protocol - creating and sending SIP messages to Initiate, negotiate and run SIP session. Experience in Programming with Streaming using RTP protocol. Event-driven programming experience Experience with Audio codecs and general Digital Audio wave creation, sampling etc. Required Experience with High performance software codding for low level control of hardware. Familiarity with voice technologies and real-time communications Excellent problem-solving and debugging skills Preferred Qualifications: Experience in telecom, VoIP, or real-time systems Knowledge of media gateways and signaling systems Prior experience with scalable system architecture Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

We are seeking a highly skilled Senior IT Executive to manage and maintain the end-to-end IT infrastructure of our organization. This role demands hands-on experience with domain environments, firewall policies, VOIP configuration, softphone management, and cloud technologies (AWS/Azure), along with excellent problem-solving skills to ensure maximum uptime, user satisfaction, and secure IT operations. Infrastructure & End-User Support Manage and troubleshoot Windows-based desktops/laptops, printers, scanners, network drives, and shared resources. Perform OS installation, driver updates, BIOS configuration, and image deployment. Maintain uptime, performance, and availability of all IT assets. Active Directory & Domain Administration Manage users, groups, and OUs in Active Directory. Apply Group Policies (GPOs) for different departments and maintain access controls. Monitor login issues, account lockouts, and password policies. VOIP & Communication Setup Install, configure, and support softphones (Zoiper/3CX) for remote and onsite staff. Manage VOIP settings, SIP credentials, and troubleshoot call quality and network latency issues. Firewall, Network & Security Configure firewall policies (FortiGate/SonicWall or equivalent) to control web traffic and secure the network. Monitor logs, VPN tunnels, and set up port forwarding and remote access. Assist in network segmentation (VLAN) and endpoint protection measures. Cloud & Email Platform Provision and manage VMs, storage, backups, and user roles in AWS/Azure cloud environments. Support business users with Outlook 365 / Gmail / G Suite setup, migration, and troubleshooting. Handle domain DNS records, SSL renewals, and email security best practices. Monitoring & Analytics Configure access for Google Analytics, Google My Business, Tag Manager, and other web platforms. Collaborate with marketing teams to maintain system access and platform integration. IT Asset & Inventory Management Maintain updated records of hardware/software, licensing, and handover forms. Track warranty, AMC/renewal timelines, and vendor coordination logs. Required Skills: Strong knowledge of Windows OS, Active Directory, and GPO. Hands-on experience with softphones, SIP setup, and VOIP troubleshooting. Experience in configuring and managing firewalls, switches, routers. Familiarity with AWS/Azure: EC2, IAM, VNet, S3, backups. Proficiency in Google Sheets, Excel, and documentation best practices. Exposure to supporting marketing platforms (Meta, Analytics, etc.) is a plus. Eligibility Criteria: Minimum 3 years of experience in an IT Admin/System Support/Network Engineer role. Certifications such as CCNA, MCSA, MCSE, AWS/Azure Fundamentals are preferred. Strong communication skills and ability to support multiple departments. Self-driven and ready to handle urgent tasks or work in early shifts. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Shift: Fixed shift Morning shift Work Location: In person

Chennai, India Job ID: R-1078618 Apply prior to the end date: August 31st, 2025 When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... You will be creating quotes for RFQs, RFIs, RFPs, pricing exercise and Amendment requests for customers across the globe. You will be working with the Facilitator (FS), Deal Strategists (DS), Address Validation, Client Partners, Solution Architects, Pricing, Globalink, Legal, Primax CPE and product managers to ensure all quotes are done accurately and in timely manner. You will be required to support on Project Implementation for clean orders and provide complete handover to other support teams (Quick Start). Escalate on other parties in case of not meeting their KPI/SLA or for issues that might jeopardize meeting deadlines and proactively inform the Facilitator/Manager/Deal Strategist about risks and issues on the Quote/Order. Provide regular update/status on the tasks of the request, to the FS, track progress and report day-to-day activity/status to AT/Sales in the absence of the FS. Assist FS in gathering all the required information to populate customer sheets and help populate wherever required. You will be responsible to meet all the internal milestones of the RFP requests. At the same time you will be upskilling and gaining knowledge of all Verizon products for quoting. You need to adhere to the team KPIs You will be required to build Quotes on tough deadlines Gain knowledge on various pricing tools and applications like PQ, PremiSys, vPrice, Cameo, Canvas, Sheet parser etc Gain knowledge on various products and solution offerings to Enterprise customers like PIP, CPE, SDWAN, VOIP, Blue Jeans, Point to Point connections etc You will work in assigned shifts in respective region time zone - USA, EMEA and APAC. What we’re looking for... You love to collaborate with different teams and overcome challenges to turn around requests in the quickest possible way that delights the Sales team. You communicate with clarity and detailing the analysis through the eyes of the center of excellence team. You'll need to have: Bachelor’s degree and one or more years of work experience. One or more years of relevant work experience Knowledge of different functions in MS Excel Fluency in English. Even better if you have one or more of the following: Strong verbal and written communication skills. Interpersonal skills Excellent organizational and time management skills Ability to perform under pressure to meet deadlines and have strong customer service focus. Analytical skills. Detail oriented skills. Experience with sales operations and/or contract management. Experience with reading and understanding contracts and invoices. Experience with Telecom industry and products. Willingness to work flexible shifts. Willingness to work on holidays or beyond shift hours when needed to meet deadlines If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Apply Now Save Saved Open sharing options Share Related Jobs Coord-Prog & Proj Mgmt Save Chennai, India, +1 other location Operations Engr III Spec-Tech Proj Mgmt Save Chennai, India Technology Cslt-Prog & Proj Mgmt Save New York, New York, +2 other locations Operations

Job Summary: We are seeking a skilled and motivated IT Assistant to provide technical support and ensure the smooth operation of computer systems, hardware, software, and networks. The ideal candidate will assist users with troubleshooting issues, maintaining systems, and supporting various IT functions across the organization. Key Responsibilities: · Provide first-level support to end-users for hardware, software, and network-related issues. · Install, configure, and maintain computer hardware, operating systems, and applications. · Respond to service requests and incidents via ticketing systems, phone, email, or in person. · Troubleshoot and resolve problems related to desktops, laptops, printers, scanners, and other peripherals. · Assist in managing user accounts, email configurations, and system access permissions. · Maintain inventory of IT equipment and perform routine asset audits. · Assist in setting up and maintaining LAN/WAN networks and internet connectivity. · Perform system updates, patches, and backups as directed. · Support video conferencing, VoIP phones, and remote access technologies. · Document technical issues and solutions for knowledge base/reference. · Ensure data security and adhere to IT policies and best practices. Qualifications: · Diploma or Degree in Information Technology, Computer Science, or a related field. · Proven experience in IT support or technical assistance (1–2 years preferred). · Strong knowledge of Windows OS, MS Office Suite, and basic networking concepts. · Experience with IT support tools, helpdesk software, and ticketing systems. · Basic knowledge of Active Directory, printers, antivirus, and backup solutions. · Excellent problem-solving and communication skills. · Ability to work independently and as part of a team. · Customer-service oriented and adaptable to a fast-paced environment. Preferred Certifications (Optional but Advantageous): · CompTIA A+ · Microsoft Certified: Modern Desktop Administrator Associate · ITIL Foundation · Cisco CCNA (basic knowledge) Working Conditions: · May require occasional evening or weekend work for system maintenance. · On-site support with possible remote assistance responsibilities. · Physical ability to lift and move IT equipment when necessary. *Speak with the employer * Sukruti Rathod +91 6354821313 Arvindbhai Maniar Research Centre 14 Panchnath Plot Rajkot-Gujarat Education: Master's (Preferred) Experience: Teaching: 2 years (Preferred) Making lesson plans: 2 years (Preferred) total work: 2 years (Preferred) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Shift: Day shift Work Location: In person

We are building a modern, AI-ready, cloud-based Contact Center Dialer solution for outbound and blended call centers. Our product is powered by FreeSWITCH on the telephony layer and Node.js for backend services. We're a compact 3-member dev team (SIP Engineer, Backend Engineer, Frontend Developer) building from the ground up with a focus on speed, stability, and usability. We're looking for a Frontend Developer who will own the user interface for both the Agent Panel and the Admin Dashboard . You’ll work closely with backend and SIP engineers to deliver real-time, responsive, and intuitive UIs for managing campaigns, monitoring calls, and controlling dialer behavior. Key Responsibilities Design and develop front-end components using React.js Implement real-time updates using WebSockets (Socket.io) Integrate REST APIs for user management, campaign control, and reporting Build UI elements for: Agent login, call controls (dial, hangup, transfer) Real-time agent status and dashboards Campaign creation and monitoring Call logs, reports, and recordings Ensure a clean, responsive, and intuitive user experience Collaborate closely with backend and SIP developers Must-Have Skills Strong proficiency in React.js , JavaScript (ES6+) , HTML5 , CSS3 Experience with Tailwind CSS or equivalent CSS frameworks Familiarity with Redux / Zustand / Context API Experience with WebSocket (Socket.io or native) Proficient in REST API integration (Axios / Fetch) Git version control and collaborative development practices Good-to-Have Experience in contact center or VoIP-related applications Knowledge of WebRTC and browser-based call control interfaces Understanding of SIP call flows and FreeSWITCH/Asterisk UI/UX design sensibility Experience in building admin dashboards or CRM-like UIs What We Offer Be part of an early-stage, product-building journey High ownership and fast decision-making Remote flexibility and agile work style Opportunity to shape product features and roadmap Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Flexible schedule Work from home Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: New Town, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Experience: React: 2 years (Preferred) Location: New Town, Kolkata, West Bengal (Preferred) Work Location: In person

Company Qualcomm India Private Limited Job Area Engineering Group, Engineering Group > Software Test Engineering General Summary We are looking for a highly skilled professional with a strong foundation in test and validation engineering, along with hands-on experience in software development. The ideal candidate will be adept at designing, developing, and deploying test plans, debugging test frameworks, and building scalable test automation solutions. A solid understanding of voice quality validation and acoustic testing is essential. The candidate should have experience with: Voice call validation across GSM, WCDMA, TDSCDMA, VoLTE, and VoNR Voice quality metrics such as PESQ and POLQA Power and performance features like DTX, CDRX, DSDs, and DSDA IMS and SIP protocol testing VoIP call validation Concurrency and stress testing Bluetooth device testing and XPAN validations Acoustic voice quality tests, including 3PASS and 2QUEST validations Voice UI technologies (e.g., wake word detection, speech recognition, command interpretation) Voice AI technologies (e.g., natural language understanding, voice assistant integration, contextual voice interaction) Proficiency in Python programming is required. Familiarity with the Android framework and machine learning is a plus. Experience with Java and C/C++ is also beneficial. Responsibilities: Collaborate with software and systems engineers across global teams to ensure product quality. Analyze product requirements and customer use cases to define effective test development and automation strategies. Conduct manual validation of test scenarios when necessary. Develop and execute test strategies for the verification and commercial launch of voice communication and acoustic technologies. Design, implement, and maintain test plans, frameworks, and automation tools. Work closely with multimedia and voice technology teams to align on test methodologies and share best practices. Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Test Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Test Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Test Engineering or related work experience. 2+ years of work or academic experience with Software Test or System Test, developing and automating test plans and/or tools (e.g., Source Code Control Systems, Continuous Integration Tools, and Bug Tracking Tools). Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3076186