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0.0 - 31.0 years
1 - 2 Lacs
sri nagar colony, hyderabad
On-site
Job Description: We are seeking a dedicated and proficient Asterisk Engineer to take charge of our critical communication and infrastructure systems. In this role, you will be the cornerstone for ensuring the highest levels of availability, performance, and security of our Asterisk PBX platforms, associated databases, and network environment. Key Responsibilities: Asterisk PBX Expertise: Install, configure, optimize, and maintain high-availability Asterisk-based PBX systems. Manage and troubleshoot SIP trunks, VoIP protocols (SIP, RTP, IAX2), complex dial plans, and extensions. Diagnose and resolve call quality issues, including jitter, latency, packet loss, and echo. Implement and manage ad...
Posted 4 weeks ago
4.0 - 7.0 years
8 - 11 Lacs
hyderabad
Work from Office
Role & responsibilities Assists in configuring and maintaining UCM systems, MS Teams and O365, troubleshoots user issues, and performs basic system administration tasks. IT services expected will be related to this area of operation involve the management, deployment, and support of technologies and systems that deal with audio and video content. These are: 1. Video Conferencing Services 2. Unified Communications 3. Audio-Visual Integration 4. Webinars and Online Events 5. Live Streaming Services 6. Audio-Video Editing 7. Content Management Systems (CMS) 8. Microsoft 365 Suite Mastery Preferred candidate profile 1. Microsoft 365 Suite Mastery 2. Video Conferencing & AV Support 3. Networking ...
Posted 1 month ago
3.0 - 6.0 years
9 - 13 Lacs
chennai
Work from Office
Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performa...
Posted 1 month ago
0 years
3 - 5 Lacs
india
Remote
About The Opportunity We are a remote-first organisation operating in the luxury jewellery e-commerce sector, serving US retail and direct-to-consumer customers. This role supports high-value transactions, post-sale service, and growth-focused customer conversations for premium jewellery brands—working US hours from India. Role & Responsibilities Deliver world-class inbound and outbound support across email, phone, and live chat for US customers—resolving order, shipping, and product inquiries with empathy and speed. Handle order lifecycle tasks: process cancellations, refunds, exchanges, returns authorisations, and coordinate with logistics and fulfilment partners. Manage payment and disput...
Posted 1 month ago
8.0 - 13.0 years
0 Lacs
navi mumbai, maharashtra, india
Remote
Job Title: Cisco UCCE L3 Lead Department: Cisco CX / Contact Center Operations Location: Navi Mumbai, India Experience: 813 Years Designation: B4-1 Level / L3 Job Family: Product & Network Design, Development & Implementation Access Planning & Management Role Overview This role is responsible for providing advanced Level-3 operational support for Cisco Unified Contact Center Enterprise (UCCE) solutions. The engineer will handle complex troubleshooting, contact center solution upgrades, integrations, change implementation, and continuous service improvements. A key responsibility involves acting as a technical escalation point , ensuring high availability and optimal performance of Cisco Cont...
Posted 1 month ago
10.0 - 15.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Sprinklr Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Sprinklr Architect to lead the design, implementation, and optimization of Sprinklr solutions that align with our business goals. The ideal candidate will have deep expertise in the Sprinklr platform, strong technical skills, and experience architecting social media management, customer experience, and digital engagement soluti...
Posted 1 month ago
2.0 - 5.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a highly capable experienced QA professional with a specialization in Contact Centre Testing (Genesys, Avaya, Amazon Connect, Sprinklr, etc.), capable of leading testing efforts. The role requires hands-on knowledge of voice and omnichannel customer engagement platforms and experience working with cross-func...
Posted 1 month ago
2.0 - 6.0 years
7 - 12 Lacs
bengaluru
Work from Office
The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice:SONG I Areas of Work:Genesys- Solution Consulting and Pre-Sales | Level:Analyst/ Consultant | Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp:2-6 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborati...
Posted 1 month ago
1.0 - 4.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Security Implementation Good to have skills : Network Security Operations Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The Operations Lead oversees the daily supervision of delivery, process, and business operations teams. The role includes managing workloads, assigning tasks, and developing team members. This position requires on-site presence in Bangalore and direct interact...
Posted 1 month ago
1.0 - 4.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Voice Engineer with 5 to 8 years of experience in Asterisk, Kamailio, SIP, WebRTC, and VoiceXML, along with strong scripting skills in Java. The ideal candidate will be responsible for designing, deploying, and maintaining real-time communication systems, ...
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, Cisco IP Phone, genesys Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with...
Posted 1 month ago
1.0 - 4.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Voice Engineer with 3 to 5 years of experience in Asterisk, Kamailio, SIP, WebRTC, and VoiceXML, along with strong scripting skills in Java. The ideal candidate will be responsible for designing, deploying, and maintaining real-time communication systems, ...
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Teams Infrastructure Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analy...
Posted 1 month ago
8.0 - 13.0 years
10 - 14 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Unified Communication and Collaboration Operations, Genesys, CISCO IP Phone Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet user needs and business objectives. You will engage in problem-s...
Posted 1 month ago
5.0 - 8.0 years
10 - 14 Lacs
hyderabad
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Multiplatform Front End Development React Good to have skills : NA Educational Qualification : 15 Years fulltime education Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Multiplatform Front End Development ReactGood to Have Skills Job Requirements :Key Responsibilities : Roles and Responsibilities Expected to be an SME. Collaborate and manage the team to perform. Responsible...
Posted 1 month ago
15.0 - 20.0 years
3 - 7 Lacs
hyderabad
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP UI5 Development Good to have skills : SAP FIORI/Gateway architectureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analy...
Posted 1 month ago
4.0 - 7.0 years
24 - 28 Lacs
bengaluru, karnataka, india
Remote
Who We Are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio. Join the team as our ne...
Posted 1 month ago
3.0 - 8.0 years
1 - 5 Lacs
kolkata
Work from Office
About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NA Minimum 3...
Posted 1 month ago
3.0 - 8.0 years
11 - 15 Lacs
pune
Work from Office
About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP ABAP Development for HANA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specif...
Posted 1 month ago
3.0 - 8.0 years
11 - 15 Lacs
pune
Work from Office
About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP ABAP Development for HANA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specif...
Posted 1 month ago
5.0 - 8.0 years
10 - 14 Lacs
pune
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Multiplatform Front End Development React Good to have skills : NA Educational Qualification : 15 Years fulltime education Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Multiplatform Front End Development ReactGood to Have Skills Job Requirements :Key Responsibilities : Roles and Responsibilities Expected to be an SME. Collaborate and manage the team to perform. Responsible...
Posted 1 month ago
8.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Title: IT Manager – Commercial Office & Coworking Spaces Job Location: HSR (but needs to be flexible to visit centers when it requires Interview mode: Face to Face (No Virtual or Online Interviews) Job Summary We are looking for an experienced IT Manager to lead, manage, and optimize end-to-end IT operations across multiple commercial office and coworking centers. The ideal candidate will oversee IT infrastructure design, network reliability, IT service delivery, project fit-outs, smart office systems, and client IT requirements. This role requires a strong mix of technical expertise, vendor coordination, multiple-site operations management, IT Sales, Client handling, Project Executive a...
Posted 1 month ago
3.0 - 5.0 years
5 - 9 Lacs
navi mumbai
Work from Office
About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Data Analysis:Collect, process, and analyse large datasets related to telecom operations, including network performance, customer usage, and billing data. Data Integration , Harmonization and data modelling ,including developing / altering / studying complex workflows.Reporting:Develop and maintain dashboards and reports to visualize data insights for stakeholders.Trend Identification:Identify trends, anomalies, and patterns in data to support decision-making and strategic planning.Opti...
Posted 1 month ago
3.0 - 8.0 years
11 - 15 Lacs
pune
Work from Office
About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP ABAP Development for HANA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specif...
Posted 1 month ago
3.0 - 8.0 years
11 - 15 Lacs
pune
Work from Office
About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP ABAP Development for HANA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specif...
Posted 1 month ago
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