1646 Voip Jobs - Page 25

Responsibilities: Conduct comprehensive security assessments, including network penetration testing and vulnerability analysis, to identify security gaps in critical systems. Complete the projects within budgeted efforts and deliver high quality reports. Gain in-depth knowledge and understanding of enterprise networks Be involved in network architecture understanding, threat identification, vulnerability identification and control analysis. Be proactive in project planning and execution. Perform likelihood determination, impact analysis and risk determination. Showcase prioritization of risks including solution recommendation and documentation Identify and infer the business risk posed by the weaknesses identified during the assessments Engage with both business and technical teams within and outside the organization from a project scope definition, project execution, project closure perspectives Open for onsite deployments anywhere across the world as business demands Required Skills Expertise in network penetration testing. Expertise in configuration audit or vulnerability assessment of multiple OS and Network Device platforms Ability to handle difficult situations and to provide alternative solutions or workarounds Flexible and creative in helping to find acceptable solutions for customers Good communication and writing skills with the ability to talk to both businesspeople and technical people. Good to have Skills Experience with Wireless Penetration Testing, Firewall Rulebase Review. Experience with Network Architecture Review and Firewall Rule-base Audit Experience with testing different types of networks including VOIP, GSM, etc. Security certifications such as CRT, OSCP, ECSA, etc. Knowledge of Cryptography (symmetric and asymmetric encryption, PKI, etc.) Ability to work on multiple complex assignments simultaneously Ability to work independently with minimal oversight or in teams Knowledge of different standards such as PCI DSS, HIPAA, ISO, etc. #Eviden

About Lumen Technologies Lumen Technologies is a global technology company that delivers innovative communication and network solutions. Our mission is to empower businesses and individuals to connect, grow, and thrive in the digital age. With a focus on customer experience and operational excellence, we strive to provide cutting-edge solutions that meet the evolving needs of our customers. Requirements: Able to use LEC web tools. Understand all ASR ordering requirements. Able to translate transport requests into ASR submissions. Knowledge of VOIP Switches. Skills: Proficient in Basic Telecom concepts Good knowledge of POI architecture, building, and voice traffic planning Good knowledge of vendor orders ASR writings and Design. Responsible for Various work functions in support of the network provisioning team. Designing and augmenting DS1 circuitry for existing or new POI connectivity and coordinating circuit installation between the vendor and operation teams. Managing the order process, which includes tracking, validating engineering, documenting, and publishing daily reports. Maintain circuit inventory in XNG Client/Granite database. Issue ASRs to LEC using LEC web tools. Processes all ASRs, provides FOCs and DLRs and completes the ASR process. Ability to analyze and understand the issue to provide timely feedback or solutions. Good to have: Additional skills in automation for regular jobs Good Communication Skills Liaising with clients to determine the project s objectives Ability to communicate with various stakeholders and drive the project to completion. Microsoft Skills - Excel with Pivot tables, Formulas, VBA Coding "We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately."

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We re looking for a Site Reliability/Application Support Engineers (SRE/AS) responsible for web/servicing application performance, availability, and reliability. Candidate is responsible to provide consultation and strategic recommendations by quickly assessing and remediating complex platform availability issues. Site Reliability Engineering (SRE) is a continuous engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. This role will ensure that American Express internal and external services have reliability and uptime appropriate to users needs. We also ensure a continuous improvement, while keeping an ever-watchful eye, automated, on capacity and performance. This role will drive the SRE/AS mindset which strives to use software engineering to build and run better production systems. You will write software to optimize day to day work through better automation, monitoring, alerting, testing, and deployment. You ll be expected to work with several Technology partners to identify areas of opportunity within the availability platform and build a solution to automate monitoring solutions for the modernization platform, technology, and constant innovations to drive efficiencies. You will be responsible for implementing tracing, monitoring, tooling solutions to maximize the performance and availability of our Web/Servicing applications. Qualifications BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent 6-10 years of work experience in DevOps/SRE. Experience in Genesys Engage (PureEngage), Genesys Cloud (PureCloud) or Genesys PureConnect. Good understanding of VoIP, SIP protocols and telephony infrastructure. Ability to analyze Genesys logs (SIP, T-Server logs, Interaction, WDE) to identify issues. Good understanding of call flows, IVR scripting (Genesys Composer, SCXML) and routing logic. Configuring and troubleshooting Genesys reports (GCXI, Infomart, Pulse). Analytical knowledge and exposure on root cause identification using analyzer tools like Kazimir, MyZamir and Speechminer. Experience with Oracle, SQL Server or PostgresSQL for configuration and troubleshooting. Strong understanding of TCP/IP, SIP and RTP. Knowledge of Public Cloud technologies GCP, AWS, AZURE etc. would be an advantage Hands on experience on enterprise tools set such as Grafana, Dynatrace, AppDynamics, BMC, Prometheus etc. Knowledge on Unix shell scripting, PERL or Python programming is preferred Working experience with Network load balancers, Global Traffic Managers (GTMs), Local Traffic Managers (LTMs) Hands on experience on configuring Splunk, Grafana dashboards, etc. Good understanding of Linux OS internals, performance tools, Core commands, security etc. Exposure to enterprise platform migration from dedicated to cloud environment is preferred

1. Mobile Development Frameworks Proficient in Flutter and Dart for cross-platform development. Experience with native development in either: Android (Kotlin/Java) or iOS (Swift/Objective-C) 2. VoIP & Real-Time Communication Experience integrating VoIP call functionalities using technologies like: CallKit (iOS) , ConnectionService (Android) Third-party services (e.g., Agora , Twilio , Sendbird Calls , etc.) Handling push notifications for incoming calls (e.g., FCM , APNs ) 3. In-App Purchases & Subscriptions Implementation of subscription models using: Google Play Billing Library StoreKit / RevenueCat for iOS Handling subscription status, renewal, and grace periods. 4. Backend Integration Deep understanding of Firebase Suite : Authentication , Cloud Firestore/Realtime DB Cloud Functions , Push Notifications (FCM) Crashlytics , Analytics , Remote Config 5. App Lifecycle Management Experience in App Store (iOS) and Play Store (Android) : App build and signing App submission and approval process Managing releases, updates, app reviews, and privacy policies. 6. Data Handling & Offline Sync Expertise in offline-first architecture: Offline data caching and synchronization Realm Database or similar (e.g., SQLite, Hive, ObjectBox) 7. Version Control and Collaboration Good command over Git workflows (feature branching, PRs, etc.) Experience in Agile/Scrum teams and using tools like Jira, Trello, or ClickUp. Good to Have Familiarity with React Native or willingness to explore hybrid frameworks. Experience with CI/CD tools like Codemagic, Bitrise, or GitHub Actions. Knowledge of automated testing (unit, integration, UI testing). Understanding of Clean Architecture , MVVM/MVC patterns . Knowledge of security best practices (e.g., secure storage, obfuscation).

The System Administrator s role is to manage computer software systems, servers, and network connections to ensure high levels of availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with university s goals, industry best practices, and regulatory requirements. PRIMARY DUTIES AND RESPONSIBILITIES: Installs and maintains campus web, application, and authentication server(s); ensures backup copies of all files are routinely made and securely stored at a separate location; maintains system documentation. Manage user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance. Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers and storage devices. Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts. Perform software and hardware improvements, upgrades, patches, and/or reconfiguration. Installs, configures, and maintains VOIP phone system. Installs, configures and maintains application and storage servers for systems including web, LMS, document imaging, and ERP. Assists Network team with documenting the network, installation/configuration of networking devices (network routers, APs and switches). Monitors all systems for performance and misuse; reports misuse to appropriate authorities. Install and maintain monitoring tools for server and networking hardware and respond to outages. Performs other related tasks as required. Minimum Qualification: Bachelors Degree in computer science, data processing, or related field Three to five years of system administration experience, or a combination of education and experience commensurate with the requirements of the position. Operational knowledge of Linux, and Windows Server operating systems, including Active Directory, and Group Policy Operational knowledge of server virtualization Operational knowledge of network and routing protocols Operational knowledge of router configuration and programming Ability to adapt, integrate, and modify existing programs or vendor-supplied packaged programs for use with existing information systems Ability to troubleshoot and perform routine maintenance on servers, computers, and network equipment Ability and desire to work as a member of a team Board Member Shoshana is a caring and powerful thought partner in the business, bringing discipline to how we think through problems both now and into the future. Growing up around the world, he saw firsthand the impact education has on enabling human potential and transforming lives. Senior Vice President, Engagements Jim serves as SVP, Engagements at OculusIT. His key areas of expertise lie in strategic business development, leadership, customer relationships, and developing global partnerships, mergers acquisition. As part of OculusIT, Jim helps colleges and universities leverage the latest technologies and reduce their overall operational costs via strategic IT initiatives. Jim was previously with Accenture. Chief Financial Officer (Board Member) With nearly 30 years of experience as a Chartered Accountant and financial strategist, Narendra has led large-scale transformations across India, Southeast Asia, and the MENA region. His leadership spans billion-dollar capital management, global compliance, M&A integrations, and financial transitions for high-growth companies. Chief Operating Officer (Board Member) Abhijeet brings 20+ years of experience leading global teams, scaling service organizations, and driving operational excellence. His appointment comes at a pivotal moment for both the company and the industry as demand for high-ROI technology solutions continues to rise across higher education Senior Director, HR With over 25 years of global HR leadership across North America, LATAM, Europe, and APAC, Prasun brings deep expertise in Talent Management, HR Operations, and Organizational Transformation. A Cornell-certified HR Director, he has successfully led large-scale M A integrations, digital HR transformations, and global workforce strategies. He has also had the privilege of contributing as a speaker, leadership coach, and recognized HR innovator. Vice President, Marketing Dana brings nearly 20 years of higher education marketing expertise to OculusIT. She is known for her strategic vision and deep understanding of how to align messaging with measurable outcomes. Specializing in crafting and executing integrated marketing strategies, Dana excels at blending tactical execution with compelling narratives to drive customer engagement, enhance brand positioning, and meet revenue targets. A skilled leader, Dana has a proven track record of building high-performing teams and leveraging data-driven insights to optimize marketing initiatives for sustained growth. Senior Vice President, Solutions Architecture With over 20 years of experience in HigherEd IT, AJ serves the Chief Client Officer at OculusIT and works to drive technological transformation in the higher education institutions in the US and Canada. Prior to joining OculusIT, AJ successfully served as senior technologist for Remote Infrastructure Management Services at Ellucian and Oracle(r). Vice President, IT Outsourcing Joe Traino, Ed.D, is a results-driven IT executive with 30+ years of experience in Higher Education. He has held a variety of IT positions over his career and has been a CIO for multiple institutions. He has a strong background in delivering technology and functional solutions to meet critical client needs and support client success. Joe previously worked at BerryDunn and CampusWorks leading higher ed IT consulting services teams. Director, Customer Success Vipin Singh is the Director of Customer Success at OculusIT, specializing in enterprise client management, customer experience, churn management, and account expansion. With over a decade of experience in IT, SaaS, and industries like Finance, Oil Gas, and Ed-tech, he helps higher education institutions achieve IT goals through strategic partnerships. Previously with Deloitte in Control Assurance and IT Audit, Vipin believes strong client relationships are key to long-term success and innovation. Director of MSS and CISO Perley has 25 years of technical experience, with 19 years in Higher Education. His expertise spans programming, Oracle database, Banner administration, network infrastructure, and cybersecurity. He has led virtual CISO services for small to medium-sized businesses, creating tailored technical roadmaps based on risk, budget, and regulations. Perley holds a CISSP and several other IT and FEMA certifications. He lives in New Hampshire with his fianc and two puppies. Director, MIS Robin Prakash, a seasoned IT professional with more than 16+ years of experience in IT leadership. As an IT Director specializing in Infrastructure Services, Robin has a proven track record in areas like Infrastructure and Disaster Recovery Management, Compliance and Regulation, and Cloud/Data Center Management. His expertise and commitment have been pivotal in developing effective IT strategies and driving operational excellence within higher education institutions. Director, Managed ERP Services Sam Mukherjee, MBA graduate PMP certified with 16+ years of experience in program and project management, is a professional who oversees the coordination and monitoring of PMO and Service Delivery at OculusIT. He is a strategic thinker has successfully handled multiple cloud migration projects. He has a high emotional intelligence that helps in solving problems and understanding the hearts and minds of co-workers. Chief Executive Officer (Board Member) Assistant Vice President, ITO With over 20 years of experience, Gabor Szentivanyi serves as our Chief Information Officer, bringing deep expertise in AI, BI, and enterprise IT management. He shapes global IT strategies and architectures that drive business growth, innovation, and operational excellence for our clients. Recognized for leadership that delivers measurable EBITDA impact, Gabor leads strategic restructuring and seamless integrations that streamline M A processes, reduce timelines, and optimize costs. His commitment to strategic IT leadership continues to enhance organizational value and accelerate success across diverse industries. Assistant Vice President, ITO With extensive experience in higher education technology and client success, Jay Ellis helps colleges and universities align their IT investments with evolving campus needs. Known for building trusted partnerships and driving strategic growth, he works closely with institutions to deliver tailored solutions that advance student success, operational efficiency, and institutional goals. His collaborative approach and deep understanding of the higher ed landscape continue to strengthen relationships and outcomes for institutions nationwide.

Educational Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Noida, Bhubaneswar, Coimbatore, Jaipur, Vizag, Mysore, Kolkata, Hubli. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Technical and Professional : Primary skillsSAP GRC, SAP SECURITY and GRC with S4, Fiori, BTP, SF, IAG, Cloud products experience & knowledge. Minimum 7 years of experience in Support, maintenance, and implementation projects (Role administration & User administration) Defining business requirements & role build Technical expertise in SAP ECC / CRM / BW / BIBO / EP / CUA / HANA / BOBJ / S4HANA / Fiori GRC Access Control support / implementation experience Ability to work independently without any supervision Experience in SoD remediation, Process control, Automations will be added advantage Preferred Skills: Technology-SAP Functional-SAP GRC Technology-SAP Technical-SAP Security

Educational Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment. You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues. You will identify change Management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms. You will also coach and create a vision for the team, provide subject matter training for your focus areas, motivate and inspire team members through effective and timely feedback and recognition for high performance. You would be a key contributor in unit-level and organizational initiatives with an objective of providing high-quality, value-adding consulting solutions to customers adhering to the guidelines and processes of the organization. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Good knowledge on software configuration management systems Strong business acumen, strategy and cross-industry thought leadership Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Two or three industry domain knowledge Understanding of the financial processes for various types of projects and the various pricing models available Client Interfacing skills Knowledge of SDLC and agile methodologies Project and Team management.Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Noida, Bhubaneswar, Coimbatore,Jaipur, Vizag, Mysore, Kolkata, Hubli. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Technical and Professional : Primary skillsSAP GRC,SAP SECURITY with S4, Fiori, BTP, SF, IAG, Cloud products experience & knowledge. Minimum 9 years of experience in Support, maintenance, and implementation projects (Role administration & User administration) Defining business requirements & role build Technical expertise in SAP ECC / CRM / BW / BIBO / EP / CUA / HANA / BOBJ / S4HANA / Fiori GRC Access Control support / implementation experience Ability to work independently without any supervision Experience in SoD remediation, Process control, Automations will be added advantage Preferred Skills: Technology-SAP Functional-SAP GRC Technology-SAP Technical-SAP Security

We are seeking a hands-on Vice President of Infrastructure Engineering to lead and grow a team, high-impact engineering team focused on capture platforms. The ideal candidate will bring deep technical expertise in NICE NTR-X, Calabrio, ASC, Ring Central or Verint, and a strong background in infrastructure engineering, voice capture, QM and regulatory compliance. As a Lead Infrastructure Engineer at JPMorgan Chase within the Employee Platforms team, you will be responsible for providing technical leadership and hands-on execution in deploying, configuring, and integrating NTR-X solutions for global capture platforms. Your role is crucial in maintaining resilient, scalable, and compliant voice capture services across our infrastructure. Job responsibilities Serve as the technical lead and SME for NICE NTR-X deployment, configuration, and support. Lead a team of platform engineers, setting priorities, providing mentorship, and driving delivery. Partner with product, compliance, and architecture teams to ensure regulatory and operational requirements are met. Define and implement best practices for voice capture, data retention, failover, and resiliency using NICE NTR-X. Collaborate with vendors (including NICE) to troubleshoot issues, influence roadmaps, and optimize platform usage. Own the platform lifecycle from proof of concept, to certification, deployment, upgrades, and sunsetting. Oversee observability, monitoring, and platform health, ensuring reliable capture and export of recordings. Drive automation and platform efficiency, reducing manual tasks and operational risk. Work closely with compliance and architecture leaders on innovative recording strategies. Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines and 5+ years applied experience Hands on experience in platform engineering or infrastructure roles, with at least 3 years in a leadership position. Proven, hands-on experience with NICE NTR-X, Calabrio, ASC, Ring Central or Verint, including setup, support, and customization. Strong understanding of VoIP protocols (SIP, RTP), API s, telephony systems, and call capture workflows. Experience in regulatory or compliance-driven environments, especially in the financial services industry. Deep knowledge of resiliency patterns, high availability, and scalable system design. Comfortable working across Linux environments, with scripting (e. g. , Python, Bash), APIs, and automation tools. Excellent communication and stakeholder management skills. Preferred qualifications, capabilities, and skills Experience integrating NICE NTR-X, Calabrio, ASC, Ring Central or Verint with platforms like MS Teams, Unigy, Cisco, or Zoom. Familiarity with cloud-based recording solutions or hybrid architectures. Background in DevOps practices, containerization (Docker/Kubernetes), and CI/CD pipelines. Prior experience managing vendor relationships or leading platform certifications. We are seeking a hands-on Vice President of Infrastructure Engineering to lead and grow a team, high-impact engineering team focused on capture platforms. The ideal candidate will bring deep technical expertise in NICE NTR-X, Calabrio, ASC, Ring Central or Verint, and a strong background in infrastructure engineering, voice capture, QM and regulatory compliance. As a Lead Infrastructure Engineer at JPMorgan Chase within the Employee Platforms team, you will be responsible for providing technical leadership and hands-on execution in deploying, configuring, and integrating NTR-X solutions for global capture platforms. Your role is crucial in maintaining resilient, scalable, and compliant voice capture services across our infrastructure. Job responsibilities Serve as the technical lead and SME for NICE NTR-X deployment, configuration, and support. Lead a team of platform engineers, setting priorities, providing mentorship, and driving delivery. Partner with product, compliance, and architecture teams to ensure regulatory and operational requirements are met. Define and implement best practices for voice capture, data retention, failover, and resiliency using NICE NTR-X. Collaborate with vendors (including NICE) to troubleshoot issues, influence roadmaps, and optimize platform usage. Own the platform lifecycle from proof of concept, to certification, deployment, upgrades, and sunsetting. Oversee observability, monitoring, and platform health, ensuring reliable capture and export of recordings. Drive automation and platform efficiency, reducing manual tasks and operational risk. Work closely with compliance and architecture leaders on innovative recording strategies. Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines and 5+ years applied experience Hands on experience in platform engineering or infrastructure roles, with at least 3 years in a leadership position. Proven, hands-on experience with NICE NTR-X, Calabrio, ASC, Ring Central or Verint, including setup, support, and customization. Strong understanding of VoIP protocols (SIP, RTP), API s, telephony systems, and call capture workflows. Experience in regulatory or compliance-driven environments, especially in the financial services industry. Deep knowledge of resiliency patterns, high availability, and scalable system design. Comfortable working across Linux environments, with scripting (e. g. , Python, Bash), APIs, and automation tools. Excellent communication and stakeholder management skills. Preferred qualifications, capabilities, and skills Experience integrating NICE NTR-X, Calabrio, ASC, Ring Central or Verint with platforms like MS Teams, Unigy, Cisco, or Zoom. Familiarity with cloud-based recording solutions or hybrid architectures. Background in DevOps practices, containerization (Docker/Kubernetes), and CI/CD pipelines. Prior experience managing vendor relationships or leading platform certifications.

Company Description PaaSoo Technology, established in 2016, provides cloud communication solutions with Direct Telecom Network Connections in over 200 countries. Their powerful applications deliver secure messages daily to clients in sectors such as mobile gaming, fintech, e-commerce, and healthcare. PaaSoo empowers organizations of all sizes to leverage mobile technology for business growth and customer connection, with offices in Asia and Europe. Role Description This is a full-time hybrid role for a Carrier Relations and Trading Manager - Voice at PaaSoo. The role is located in Mumbai (remote candidates from other cities in India, or other countries, may be considered as well). Responsibilities include managing carrier relations, negotiating trading agreements, analyzing voice traffic, and ensuring service quality for voice-based services. Qualifications Experience in wholesale voice business Knowledge of voice traffic analysis and service quality monitoring Strong negotiation and communication skills Understanding of telecom industry regulations and trends Ability to work independently and collaboratively Bachelor's degree in Telecommunications, Computer Science, Business, or related field Familiarity with VoIP technologies is a plus Proficiency in English

Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough… Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too. For nearly 30 years, the incredible minds at Cognyte around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends, and help make the world a safer place with leading investigative analytics software solutions. We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a can-do attitude, and deep curiosity. We are looking for an exceptional and passionate Software Engineer/Backend Developer to join our Development Team in Gurgaon Location. If you want to apply your expertise and well-honed skills in .net core, C++, C# Developer are driven by curiosity, thrive on solving the most complex security challenges, and want a unique opportunity to grow and contribute in an exciting and rewarding environment then we want to meet you! Requirements: Key skills and requirements: Exp: 4+ Strong C/C++/C#/.net Core development skills with a good understanding of object-oriented and multi-threaded design. Strong background of computer science fundamentals (data structures, algorithms) Passionate to learn and explore new technologies and demonstrates good analysis and problem-solving skills. Good written and verbal communication skills, should be a quick learner and a team player. B.E. /B-Tech (CS/IT) MCA/M.E./M-Tech (CS/IT) Big Plus [ Mastering one or more of below ]: Network troubleshooting skills [ TCP/IP, SSH, HTTPS ] Hands on Kubernetes and Cloud environment Hands On experience on UNIX or LINUX operating systems. Strong with VoIP technologies [ SIP and RTP ] Good understating of SOA architecture We believe that diverse teams drive the greatness of ideas, products, and companies. Whatever your race, gender, age, creed, or taste in music – if you’ve got the drive, commitment, and dedication to be the best, do your best, and work with the best, then come join us. We’re waiting for you. Curious? Apply now and start the adventure!

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President, Amazon Connect Solution Architect! Be part of a new team creating innovative services to help big companies succeed. Focus on improving customer experience, attracting new customers, using social media effectively, and analyzing data. Lead the strategy for growing banking contact centers by creating technology solutions that modernize these centers and show clear business results. Be a leader in the market by securing big deals, sharing ideas with top executives, and expanding the business through partnerships and new ideas. Responsibilities Design and build features that are not off-the-shelf available with Amazon Connect and required by clients, like customized agent desktop, predictive, personalized experience. Create Proof of Concept for new features released with Amazon Connect Create prototypes / build demos for business scenarios using o Amazon Connect features such as Agent workspace, Cases, Tasks, contact lens, Wisdom, Optimization, Amazon Q in Connect, Voice ID, Amazon Lex and services that are part of Cognitive CX for End-to-End workflows for industry and vertical requirements. o AWS CCI solutions and AWS services part of Cognitive CX. o Amazon Connect integrations with CRM / ticketing tools / 3rd party applications etc. o Amazon Connect based automations / accelerators Help presales teams in responding to RFP / RFQ / RFI, through Amazon Connect expert inputs related to Amazon Connect solution / design considerations, transformation solutions, architectures, usage pricing, implementation / support pricing, answering customer questionnaire, preparing questionnaires seeking clarity on customer expectations. Keep updated on latest developments in CCaaS platforms with focus on Amazon Connect Create Point of views around Amazon Connect and other CCaaS platforms such as Genesys etc. Qualifications we seek in you! Minimum Qualifications / Skills Relevant years of experience in IT industry, with focus on Contact Center technologies Minimum years of experience in designing and implementing Amazon Connect solutions. Should have performed at least 6 Amazon Connect migrations (high / medium complexity) Strong understanding of Amazon Connect and AWS eco system constituting Cognitive CX. Strong understanding with telephony systems and VoIP technologies Expertise in design and implementation of Call back, IVR, routing strategies, CRM integration. Expertise in designing and implementing conversational interfaces using Amazon Lex. Expertise in integration methodologies, Eg: API based, message queues, and middleware. Expertise in building Chat Applications using Amazon Connect Chat and Amazon Lex. Experience in integrating social and other digital media channels with Amazon Connect chat. Experience in implementing outbound campaigns, proactive notifications with Amazon Connect and other services like Pinpoint, SNS and SES. Experience in creating custom Agent Desktop, Agent Assist solutions, Agent workspace Experience in creating custom Amazon Connect reports and dashboards with Quick Sight. Experience in implementing use cases of Amazon Connect Contact Lens, Cases, Tasks, Optimization, Wisdom, Amazon Q in Connect, Voice ID, Connect Data Lake etc. Ability to work independently and collaboratively in a fast-paced environment. Excellent communication and interpersonal skills. Good at MS PowerPoint and Excel Preferred Qualifications/ Skills Know-how of Generative AI solutions using Amazon Connect is preferred. Know-how of AWS CCI solutions is preferred. Experience in DevOps is preferred. Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice President Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 2, 2025, 7:10:01 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Job Title: IT Executive Location: Rourkela Department: IT Employment Type: Full-time Experience Required: 2–4 years Job Summary We are seeking a detail-oriented and proactive IT Executive to join our IT team. The ideal candidate will be responsible for maintaining, upgrading, and managing the company’s hardware infrastructure and providing support for day-to-day IT operations. Key Responsibilities Install, configure, and troubleshoot desktops, laptops, printers, and other peripheral devices. Provide on-site support for hardware and software issues. Maintain and manage hardware inventory, ensuring proper tagging, documentation, and disposal of obsolete equipment. Support software installations, updates, and basic user issues on Windows and/or Linux systems. Manage LAN/WAN setups, including switches, routers, cabling, and network connectivity. Monitor and troubleshoot system performance, ensuring minimal downtime. Assist with data backup and recovery processes. Handle email, internet, and software access permissions based on user roles. Assist in setting up conference rooms, projectors, video conferencing systems, and VoIP phones. Perform routine checks on system health, antivirus updates, and backups. Coordinate with vendors for hardware procurement and warranty issues. Required Skills & Qualifications Bachelor’s Degree or Diploma in Computer Science, IT, Electronics, or related field. 2–4 years of experience in IT hardware support and systems administration. Strong knowledge of Windows OS, basic networking (TCP/IP, DNS, DHCP), and hardware components. Familiarity with IT asset management tools. Basic understanding of firewalls, antivirus, and security practices. Excellent problem-solving skills and ability to work under pressure. Good communication and interpersonal skills. Preferred Qualifications (optional) Experience with Linux-based systems or server administration. Exposure to cloud environments (e.g., AWS, Azure) or virtualization technologies. Knowledge of scripting (PowerShell, Bash) for automation. IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate. Job Type: Full-time Pay: ₹13,000.00 - ₹22,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Shift: Day shift Work Location: In person

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We’re looking for a Site Reliability/Application Support Engineers (SRE/AS) responsible for web/servicing application performance, availability, and reliability. Candidate is responsible to provide consultation and strategic recommendations by quickly assessing and remediating complex platform availability issues. Site Reliability Engineering (SRE) is a continuous engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. This role will ensure that American Express internal and external services have reliability and uptime appropriate to users' needs. We also ensure a continuous improvement, while keeping an ever-watchful eye, automated, on capacity and performance. This role will drive the SRE/AS mindset which strives to use software engineering to build and run better production systems. You will write software to optimize day to day work through better automation, monitoring, alerting, testing, and deployment. You’ll be expected to work with several Technology partners to identify areas of opportunity within the availability platform and build a solution to automate monitoring solutions for the modernization platform, technology, and constant innovations to drive efficiencies. You will be responsible for implementing tracing, monitoring, tooling solutions to maximize the performance and availability of our Web/Servicing applications. Qualifications BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent 6-10 years of work experience in DevOps/SRE. Experience in Genesys Engage (PureEngage), Genesys Cloud (PureCloud) or Genesys PureConnect. Good understanding of VoIP, SIP protocols and telephony infrastructure. Ability to analyze Genesys logs (SIP, T-Server logs, Interaction, WDE) to identify issues. Good understanding of call flows, IVR scripting (Genesys Composer, SCXML) and routing logic. Configuring and troubleshooting Genesys reports (GCXI, Infomart, Pulse). Analytical knowledge and exposure on root cause identification using analyzer tools like Kazimir, MyZamir and Speechminer. Experience with Oracle, SQL Server or PostgresSQL for configuration and troubleshooting. Strong understanding of TCP/IP, SIP and RTP. Knowledge of Public Cloud technologies GCP, AWS, AZURE etc. would be an advantage Hands on experience on enterprise tools set such as Grafana, Dynatrace, AppDynamics, BMC, Prometheus etc. Knowledge on Unix shell scripting, PERL or Python programming is preferred Working experience with Network load balancers, Global Traffic Managers (GTMs), Local Traffic Managers (LTMs) Hands on experience on configuring Splunk, Grafana dashboards, etc. Good understanding of Linux OS internals, performance tools, Core commands, security etc. Exposure to enterprise platform migration from dedicated to cloud environment is preferred We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Title: System Administrator (Windows/Linux) Department: IT Infrastructure / System Administration Location: [City/Region or Remote] Type: Full-time Reporting To: IT Manager / Infrastructure Lead Role Summary We are seeking a proactive and detail-oriented System Administrator to join our IT team. The ideal candidate will have hands-on experience with Windows and Linux desktops/servers , and a basic understanding of networking concepts . You will be responsible for system setup, configuration, routine maintenance, and user support across the organization’s infrastructure. Key Responsibilities Install, configure, and maintain Windows and Linux operating systems (desktop and server versions). Perform basic troubleshooting of OS-level issues including boot errors, driver conflicts, and system crashes. Manage and support desktop environments (Windows 10/11, Ubuntu, CentOS, etc.). Handle software installation, patching, and basic system upgrades. Create and manage user accounts, groups, permissions, and local security policies. Monitor system performance and perform routine health checks. Assist in troubleshooting basic network connectivity issues (IP conflicts and latency, DNS resolution, etc.). Support end users for hardware/software issues, peripheral setup (printers, scanners), and remote access tools. Maintain system documentation, asset inventories, and logs. Follow backup and restore procedures using built-in or third-party tools. Coordinate with senior admins for escalated issues and infrastructure projects. Coordinate and followup with device vendors. Configure and maintain VOIP services with two way bridging. Technical Skills Required Area Required Knowledge OS Platforms : Windows Server (2016/2019), Windows 10/11, Linux (Ubuntu, CentOS, RHEL) OS Tasks : Installation, partitioning, updates, service configuration, disk/user management Networking Basics : IP addressing, subnetting, ping, traceroute, DNS, DHCP, NAT, firewall rules (basic) Remote Tools : RDP, SSH, VNC, TeamViewer, AnyDesk System Tools : Active Directory (basic), Group Policy (basic), Task Scheduler, Crontab File Sharing : SMB/NFS, user permissions Troubleshooting : Event logs, dmesg/syslog, blue screens, hardware diagnostics Qualifications & Experience Bachelor's degree in Computer Science, IT, or related field (or diploma with experience) 1–3 years of experience as a system administrator or IT support role Basic certifications preferred (e.g., CompTIA A+, Network+, MCSA, or Linux+) Soft Skills Strong analytical and problem-solving skills Good communication and interpersonal abilities Ability to document and follow processes accurately Eagerness to learn and grow in system/network administration Working Conditions On-site or hybrid depending on company policy May require occasional after-hours or weekend work during maintenance windows Participation in on-call rotation (if applicable) Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Education: Bachelor's (Preferred) Experience: System administration: 3 years (Preferred) Language: English (Preferred) Work Location: In person Speak with the employer +91 9942199428

Job Description: As a Performance Testing Specialist, he will be responsible for benchmarking and analysing the performance of our mobile messenger applications, which include chat, voice, and video calling features, as well as other web applications. He will collaborate with cross-functional teams to identify performance bottlenecks and ensure that our applications meet the highest standards of performance and scalability, across environments. Should be able to travel across India to conduct the performance investigations on the real-time systems. Key Responsibilities: Design, implement, and execute performance testing strategies for mobile and web applications Conduct load, stress, and endurance testing to benchmark performance metrics Analyze performance test results, identify bottlenecks, and provide actionable insights and recommendations for optimization Collaborate with development, QA, and DevOps teams to integrate performance testing into the CI/CD pipeline Develop and maintain performance testing scripts and scenarios using tools like JMeter, LoadRunner, or similar Monitor application performance in real-time during testing and production environments Prepare detailed reports and presentations on performance test findings for stakeholders Stay updated with the latest trends and tools in performance testing and benchmarking Qualifications: Proven experience in performance testing of mobile applications, especially those with chat, voice, and video functionalities Proficiency in performance testing tools such as JMeter, LoadRunner or similar Strong understanding of networking protocols, especially those related to messaging and VoIP (e.g., XMPP, SIP, WebRTC) Experience with scripting languages (e.g., Python, Java) for automation and test script development Familiarity with monitoring tools (e.g., Grafana, New Relic) for real-time performance tracking Excellent analytical and problem-solving skills Strong communication skills to present findings and collaborate effectively with teams Job Type: Full-time Benefits: Health insurance Life insurance Schedule: Day shift Weekend availability Work Location: In person Speak with the employer +91 9841623994

Key Responsibilities : Provide white-glove technical support for internal, customer, and C-level executive meetings Proactively identify potential AV issues and provide solutions to clients concerns or needs Demonstrate a strong working knowledge of video conferencing services, for example, Microsoft Teams, Zoom or WebEx, etc. Bring technical expertise and guidance for the deployment & operation of Crestron Flex and Polycom VTC codec Proactively monitor and manage conference room booking system. Assist customers with booking different rooms when they are under repair Review standard setup specifications for meetings and conferences Contact clients to ensure proper set up of configurable rooms per specifications (table layout, airwall opening, and closure, technology configuration including microphones & projection needed, etc.) Ensure cleanliness, temperature, and functionality of conference rooms Electronics troubleshooting skills ability to determine and localize where the problem exists Maintain conference room standards for signage, equipment, and seating Respond to client requests promptly Ensure consumables are available for the client Provides support for the audio-video systems and media control systems. Troubleshoot and maintain audio/video devices and associated wiring. Responsible for putting in tickets with IT department responsible for audio visual technology Perform routine and proactive testing to ensure the functionality of equipment before use. Alignment and calibration procedures for audio and video devices Responsible for communicating the need for maintenance or repair of audio-visual equipment Perform regular maintenance, software and firmware updates, preventive maintenance, and routine repairs to provide uninterrupted service of all conference room equipment Some commissioning and programming Any other duties and tasks assigned Qualifications Required 2 years experience in a client/customer service-oriented environment, preferably in a corporate conference center 2+ years of experience with Microsoft Office in an office environment Familiarity with integrated AV systems Ability to learn new software as required for the position Ability to work in a fast-paced environment with competing priorities Must always maintain a professional appearance and demeanor Experience with a hotel, corporate conference center, or large enterprise systems Preferred Bachelor's degree and 2+ years of related experience OR High School education with 3+ years of related experience Demonstrate the ability to perform under pressure and manage time well Experience with EMS or any web-based conference room scheduling system preferred CTS Certification (preferred) Crestron, AMX, or Extron Certifications (preferred) DSP Programming (BIAMP, QCS) (preferred).

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem-solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledgeLocation of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Coimbatore, Jaipur, Vizag, Mysore, Kolkata, Hubli.While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Technical and Professional Requirements: Primary skills: SAP SECURITY, SAP GRC with S4, Fiori, BTP, SF, IAG, Cloud products experience & knowledge. Minimum 2 years of experience in Support, maintenance, and implementation projects (Role administration & User administration) Defining business requirements & role build Technical expertise in SAP ECC / CRM / BW / BIBO / EP / CUA / HANA / BOBJ / S4HANA / Fiori GRC Access Control support / implementation experience Ability to work independently without any supervision Experience in SoD remediation, Process control, Automations will be added advantage Preferred Skills: Technology->SAP Functional->SAP GRC Technology->SAP Technical->SAP Security

SR. TECHNICAL SUPPORT ENGINEER Shift timings: 10PM to 7AM IST in a Tuesday to Saturday or Sunday to Thursday shift Alvaria employs a team of passionate individuals who are changing the face of customer engagement. Over our 40-year history we have empowered employees by creating an inspired community that values Urgency, Accountability & Results. Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence. JOB DESCRIPTION GENERAL SCOPE & SUMMARY Operating within a remote working environment, provide remote technical and application problem resolution and escalation assistance related to Alvaria products. Diagnose, troubleshoot, repair and debug complex Application issues related to our software. Respond to situations where end users have failed to isolate or resolve problems in malfunctioning equipment or software. PRIMARY ROLE & RESPONSIBILITIE S Resolve technical issues of the Alvaria product suite for our Customers and Partners around the globe. Document and verify reported problems. Troubleshoot and resolve issues utilizing all available tools, resources, and documentation. Engage additional resources when necessary. Log/report issues on our CRM, provide effective and consistent communication to customers, peers and other teams Understand and set issue priority based upon urgency and business impact. Close issues by providing quick resolutions and document technical analysis and root cause wherever applicable QUALIFICATIONS SPECIALIZED KNOWLEDGE & SKILLS Mandatory hands-on experience in the following technologies: Networking CentOs Linux Windows OS Mandatory hands-on experience in minimum of TWO to THREE from the below: Contact Center Technologies (including Automated Dialers & Telephony); Telephony experience / SIP XML scripting Object Oriented Programming Secondary - Nice to have/Optional Skills to stand out: VXML CCML RDBMS Microsoft LUIS/CLU API s SMS As well as below: Demonstrated ability to learn complex software tools quickly. Strong customer service, problem solving, documentation and teamwork skills. Contributes to team effort by accomplishing related results as needed. Having good logical reasoning, analytical skills, thrive to learn and engage in additional responsibilities whenever needed Strong customer communication skills (verbal and written), including passing an English proficiency test Cloud technologies AWS and/or Google knowledge will be an added advantage Basic Knowledge of Salesforce ServiceCloud (Salesforce Communities a PLUS) JOB REQUIREMENTS Ability to work in a technical and fast-paced environment Ability to achieve KPIs on a regular basis Flexibility to work hours outside of normal shift, to meet customer needs Flexibility to work during weekends. Technical Certifications and second or third language a plus but not mandatory Alvaria is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans, or any other legally protected group.

Role Title: Enterprise Account Manager Role Vertical: Sales Years of Experience: 1 to 5 years Base Location: Bengaluru, Noida, Mumbai Industry: Telecom Preferred Industry: Open Minimum Qualification: Graduate / MBA ** We will prefer candidates having experience in CPaaS industry** Responsibilities: · Manage sales funnel from lead generation to PO execution · Work with SD to build pipeline, while also generating your own pipeline · Establish, develop and grow your pipeline online · Focus on understanding an organizations business driver, challenges, pain points, and how Panayas solution map to these · Facilitate internal resources necessary to further the sales cycle such as Executives, Presales, Sales Development, Product Management, Marketing etc. · Ability to run product demonstration online and offline · Achieve quarterly targets and other KPI metrics · Follow a well-defined qualification process, sales motion and closing process · Travel for training, trade shows, meetings is require Required Qualifications & Skills · Min. 2+ years of demonstrable track record of success within new Business Generation, SME and Enterprise Sales, including self-generated outbound leads within the Enterprise space · Experience within the SaaS market/or Enterprise Software · Thorough understanding of the sales 2.x process and ability to navigate the sales cycles effectively · Knowledge About IVR, OBD, SMPP, C2C, VOIP products are must. · Outstanding online presentation and demonstration skills · Excellent listening, communication, verbal, and written skills · Able to adapt to a constantly changing environment; flexible to work extended hours during peak periods if needed · Self-motivated, persistent and dependable is a must. · Good understading of Voice & SMS industry - · Hunting role in large accounts (with inbound leads support for Small Business). · Key Focus on hunting new Logos - Good Connect with the CXO level from Fintech, BFSI, Ecomm, Retail industry. · Need to have good communication skill (preferrably south languages such as Kannada & Tamil is a plus) · Handling CXO level conversations and pitching our product to them

Hansen ANEP Desired Experience Range: 5 - 8 years Location of Requirement: Chennai/Bangalore/Hyderabad/Bhubaneshwar /Kolkata Must-Have: Experienced Hansen ANEP (Activation and Network Element Provisioning) Specialist to join our OSS team. in-depth experience working with Hansen ANEP for orchestrating service activation and provisioning across multiple network technologies. This role requires strong telecom domain knowledge and hands-on expertise in integrating ANEP with upstream OSS/BSS systems and downstream network elements. Proficient in creating and maintaining ANEP workflows, rules, and drivers. Strong understanding of telecom service activation for broadband, VoIP, IPTV, or mobile. Experience with integrating network elements via SNMP, CLI, REST/SOAP APIs, or other protocols. Familiarity with IP networks, AAA servers, and network management systems. Scripting experience (Shell, Python, Perl) in Unix/Linux environment

About Us Exotel is the emerging market’s leading full stack customer engagement platform and business-focused virtual telecom operator. Exotel has also recently received a virtual telecom operator license to offer cost-effective end-to-end VoIP telephony services, making the company a 100% compliant cloud calling operator. Exotel was founded in 2011 and has an impressive cloud-based product suite that drives 70 million conversations every day for more than 6000 businesses in India, Southeast Asia, the Middle East, and Africa. Today, the omnichannel contact centre, communication API suite, and conversational AI platform from Exotel help some of the fastest-growing businesses in emerging countries manage their customer engagement. They have a $50 million ARR and a $100 million Series D funding round. Exotel has won The ET StartUp Awards 2022 under the Comeback Kid category. What will you do? Will be responsible for the global field marketing efforts and for developing and executing the integrated marketing plan to meet and exceed the demand & pipeline goals across our market segments, regions, and target audiences. Drive brand awareness and thought leadership across CXO communities and industries Grow pipeline momentum leveraging mix of programs like - Industry events, webinars, digital marketing, account based marketing and customer advocacy. Partner with sales leadership on territory planning. Be an advocate for the sales department and help the rest of the marketing department understand their priorities. Be an advocate for the marketing department and help the sales department understand the marketing department's priorities. Collaborate closely with product & solution marketing, content marketing, digital, creative, customer advocacy and paid media teams while optimizing the marketing mix across channels to drive conversion into the pipeline. Communicate key campaigns and assets to internal constituents, including field, partner, customer marketing, sales teams, and 3rd parties, and establish a structured feedback loop to ensure successful Campaign GTM. Conduct analysis, review, and update quarterly and yearly goals, and adjust where needed to stay on target to meet campaign & pipeline goals. What are we looking for? The ideal candidate will have a strong track record with high-growth B2B SaaS companies with proven experience in building, scaling, and optimising integrated marketing campaigns to meet the demand and pipeline goals, preferably in a global capacity. Knowledge of the MEA and APAC markets is a must. Relationships with key vendors, agencies and media are needed Demand Generation Execution for Enterprise Segment 8-10 years of marketing experience in a SaaS based organisation People management experience with a track record of empowering teams, meritocratic leader with experience in hiring, nurturing and growing a high-performing team Strong communication skills without a fear of overcommunication. This role will require effective collaboration and coordination across internal and external stakeholders. Demonstrated experience building credibility with and delivering results for the sales teams. Ability to take ambiguous problems and solve them in a structured data-supported way Proven experience successfully leading cross-functional teams; knowledge of demand generation, digital marketing, account-based marketing (ABM), and partner marketing Ability to operate in a fast-paced and open environment and create the context and working environment for associates to deliver beyond expectations Deep understanding of how to use market intelligence, insight, and data to formulate and develop strategies and plans Knowledge of and experience working with the partner ecosystem and best practices in partner marketing and co-marketing Accountable for organisational alignment, planning, and budget management Deep understanding of functional aspects of campaign management and technical administration through marketing automation tools

About Astrotalk Careers 2025 Astrotalk was started by a nonbeliever who thought astrology was fake. However, when an astrologer correctly predicted everything about his life, he was shocked & started researching Astrology. The founder of Astrotalk learned from his research that Astrology is real but 90% of the astrologers are fake. In 2017, he decided to launch Astrotalk in order to connect customers with real astrologers. Candidates Also Search: iOS Developer Jobs Astrotalk Careers 2025 Details Company Name Astrotalk Job Role Junior iOS Developer Job Type Full Time Job Location Noida Education BE/ B.Tech Career Level 1 – 3 Years Salary Not Mentioned Company Website www.astrotalk.com Job Description For Astrotalk Careers 2025 Candidates Also Search: Software Engineer Jobs Design, develop, and maintain scalable, high-performance iOS applications using Swift Implement Apple’s Human Interface Guidelines to create intuitive and seamless user experiences Leverage frameworks such as CoreData, CoreGraphics, CoreLocation, and CoreAnimation to enhance app functionality Optimize app performance through effective use of threading, profiling, and performance tuning Integrate real-time databases (Firebase, DynamoDB), cloud messaging APIs, and push notification services Implement advanced functionalities such as VoIP notifications, CallKit, payment gateways, and dynamic libraries for modular and scalable applications Write clean, maintainable, and reusable code with an emphasis on quality and efficiency Conduct unit testing and contribute to continuous integration and delivery pipelines Collaborate with designers, product managers, and backend developers to deliver world-class mobile experiences Candidates Also Search: BE/ B.Tech Jobs Skills Required 1-4 years of hands-on experience in iOS app development using Swift Strong understanding of the full mobile development lifecycle, including certificates, provisioning profiles, and App Store submission Experience with version control tools (e.g., Git) and dependency managers like CocoaPods Familiarity with popular open-source libraries and best practices in the iOS ecosystem A proactive mindset with a passion for learning and implementing new technologies Strong debugging, problem-solving, and communication skills Astrotalk Careers 2025 Application Process DOUBLE CLICK TO APPLY ONLINE ! We wish you the best of luck in your Astrotalk Careers 2025 . May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

Job Overview: Review, analyze, design, and advise on security controls, configurations, and implementations for IT projects. Continuously improve the integration and effectiveness of implemented technologies. Automate incident response playbooks for detected threats. Assist in the analysis, design and development of an Information Security roadmap aligned with McDermott’s business strategies. Inform on strategy and product level roadmap around security features and practical implementation. Maintain awareness of emerging technologies and identify opportunities for improving overall Cybersecurity. Market evaluation of new tools and techniques to enhance the security posture. Maintain awareness of cybersecurity threats, events, tactics, techniques, and procedures (TTPs). Key Tasks and Responsibilities: Design security solutions and provide requirements for implementation of security solutions. Work with IT risk assessment function to ensure the proper security configurations and controls are implemented for IT projects. Serve as an internal trusted advisor providing security services, advice on security, and assist with compensating control alternatives where security requirements cannot be met. Research, identify, deploy, integrate, and manage cybersecurity perimeter technologies. Provide pros/cons of security solutions impact business strategies. Identify cybersecurity operations technology gaps, deficiencies, and recommend corrective actions. Create documentation of findings and recommendations (root cause and risk analysis). Assist with forensic investigations and incident response team (CIRT) activities. Assign work to Cyber SOC for remediation. Escalate pertinent findings in a timely manner. Leverage vendors and internal resources to interface various security tools to automate critical response tasks. Support Compliance managers in providing Cybersecurity artifacts. Align information cybersecurity operations with NIST, and ISO 27001 requirements. Essential Qualifications and Education: Minimum 7 years of experience in Cybersecurity as primary duty Working knowledge of the following Information Security domains, 4 required, network security is mandatory Security Operations (Mandatory) Cloud Security Network Security Vulnerability and Threat Management Identity and Access Management (IAM) Database Security Application Security Working knowledge of the following Information Security Systems Firewalls and Management Consoles Secure Email Gateways (SEGs) Secure Web Gateway (SWGs) Infrastructure Configuration Management Tools Network Protocols and Troubleshooting PKI DNS 5+ years of experience with perimeter security administration (Web proxy, SMTP gateway, firewall) 3 + years of experience with security information and event management (SIEM) tools 1+ years of experience working with threat intelligence feeds and IOCs Working knowledge of firewall, router, network switch, VOIP, and wireless architecture and operation Experience with forensic investigation Experience with security incident and investigation reports/briefings Experience in a team-oriented, collaborative environment Strong analysis and problem-solving skills Strong oral and written communication skills Ability to multi-task and prioritize workload Familiarity with security orchestration, automation and response (SOAR) is a plus Desired Certification: CISSP, GSEC, Security+, CCNA, PCNSA (highly desired)

Summary This hybrid role combines expertise in Asterisk-based PBX systems with deep SIP infrastructure knowledge. The engineer will support, enhance, and troubleshoot Cloud5s proprietary Asterisk PBX while managing SIP connectivity, routing strategies, SBC configurations, and VoIP quality assurance. Key Responsibilities Administer and develop features for Asterisk-based Cloud5 PBX platform (AGI scripting, dial plans, voicemail, backend database integration). Monitor and troubleshoot SIP signaling, call routing, and RTP quality. Perform packet analysis (e.g., Wireshark) and debug SIP issues. Maintain SBCs, NAT traversal settings, and redundancy configurations. Ensure successful SIP integration with CXone, UCaaS, CRM, and carrier networks. Implement system patches, updates, and failover testing. Collaborate on capacity planning, system redesigns, and feature enhancements. Qualifications 5+ years of experience in Asterisk and SIP-based telephony environments. Expertise in SIP, RTP, codecs, and firewall traversal for VoIP. Linux CLI proficiency and experience with tools like FreePBX, Kamailio, or FreeSWITCH. Skilled in troubleshooting complex call flows and quality issues. Familiarity with hospitality, enterprise, or multi-tenant VoIP environments. SIP infrastructure certifications or networking credentials preferred (e.g., CCNA Voice).

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Support Engineers (SE) serve as Senior technical leaders for customers, via phone and email. They deliver value by collaboratively solving customer problems, providing proactive support advice, promoting product quality and enhancements, and creating self-help assets to broadly reach more customers. Successful Engineer Skill Set Problem isolation and solving techniques. Ability to navigate highly complex technical and political issues requiring expert product or service knowledge. Act as a subject matter expert regarding product / configuration. Ability to leverage troubleshooting tools such as analysis of event logs, component traces, and performance traces to resolve customer issues. The Ideal Candidate Works Well In a Team Strong collaborator across the business, including our Development Teams. Ability to receive feedback and recognize areas of improvement. Keeps stakeholders informed to ensure customer success. We Are Looking For Someone Who Is Dependable Demonstrates ability to consistently make and keep commitments to customers and team members. Effective time management by utilizing available time to progress current cases forward. Proactively looking for opportunities to contribute to the success of the team. Consistently demonstrate case management excellence, including daily notes and timely updates to customers and stakeholders involved. Responsibilities Responsibilities Help solve technically complex, strategic/high-profile, or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams Identify cases that require escalation, either technically or strategically Create and maintain incident management requests to product group/engineering group Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions) Lead or participate in building communities with peer delivery roles Qualifications Required Qualifications: 4+ years' troubleshooting experience working for any IT retailers and/or within any tech support role, ideally around Microsoft technologies Strong networking, VoIP, experience with underlying technologies such as: Routing & Switching Protocols, TCP/IP, DNS, QoS, SIP or VLANs, and WAN protocols and technologies Experience working with Skype for Business, Microsoft Teams, Windows Server, Active Directory, Exchange Server Preferred Experience In One Or More Of These Areas Knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams Experience in Office 365 Authentication and voice offerings Expert knowledge of voice protocols such as SIP, as well as Azure AD Connect Previous experience deploying, administering and/or supporting Enterprise Unified Communications solutions Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP, Unified Communications Experience troubleshooting and resolving problems on Skype for Business Online, Microsoft Teams, Hybrid environments set up with Lync Server 2013, Skype for Business Server 2015-2019 Experience working with network capture/analysis tools: Netmon, WireShark, HTTPs decryption tools Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.