2713 Voip Jobs - Page 24

As a Senior System Administrator at our organization, you will be an integral part of our dynamic IT team. Your role will involve overseeing and managing enterprise systems and infrastructure, ensuring their optimal performance and security while also mentoring and guiding junior administrators. Your responsibilities will include system administration and support, where you will manage servers, networks, storage, and virtualization environments. You will be responsible for creating user accounts, troubleshooting complex system issues, and ensuring the proper functioning of operating systems and applications. In addition, you will lead system upgrades, patches, and migrations, ensuring minima...

As a Senior QA Engineer with 4+ years of experience, you will be responsible for designing and executing manual test plans for Dialer and Voicebot products. Your main tasks will include validating SIP/PRI call flows, call recordings, and backend integration. You will also be conducting system, regression, and functional testing to ensure the products meet quality standards. In this role, you will work closely with developers and the product team to identify bugs and verify fixes. It will be essential for you to maintain detailed documentation of test cases, results, and QA reports to track the progress of the testing process effectively. To excel in this position, you must have strong experi...

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources levera...

DesktopSupportLevel2 TheIdealCandidate: The ideal candidate is a dedicated, relentless problem solver who applies logic and an instinctive approach to resolving technical issues. This person should enjoy learning new technologies on the fly while solving diverse technical challenges. The candidate should understand the value of best practices and have the foresight to thoroughly consider all potential outcomes before making impactful changes. The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service. This person is expected to be a significant contributor to the helpdesk team. JobBrief: ReportingtotheITMan...

DesktopSupportLevel2 TheIdealCandidate: The ideal candidate is a dedicated, relentless problem solver who applies logic and an instinctive approach to resolving technical issues. This person should enjoy learning new technologies on the fly while solving diverse technical challenges. The candidate should understand the value of best practices and have the foresight to thoroughly consider all potential outcomes before making impactful changes. The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service. This person is expected to be a significant contributor to the helpdesk team. JobBrief: ReportingtotheITMan...

Uniphore is one of the largest B2B AI-native companiesdecades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. W...

Roles and Responsibility Manage and implement Kofax solutions for clients. Provide technical support and training to clients on Kofax products. Collaborate with cross-functional teams to identify business requirements and develop solutions. Analyze and resolve complex technical issues related to Kofax implementation. Develop and maintain documentation of Kofax implementations and configurations. Ensure compliance with industry standards and best practices for Kofax implementation. Job Requirements Strong knowledge of Kofax products and technologies. Experience working with employment and recruitment services firms. Excellent problem-solving and analytical skills. Ability to work collaborativ...

Ensure that every customer derives the most value possible from the platform leading to retention and business expansion. Identify, comprehend and clearly articulate customers requirements to generate an end-to-end solution to their business challenges. Develop a deep understanding of customer needs and tie them to specific Sprinklr use cases, product features, benefits and value propositions. Identify platform gaps, and optimization opportunities; designing and configuring the appropriate solutions so client expectations regarding platform use-cases and functionalities are fulfilled. Own & deliver the end-to-end configuration of solution based on the customer requirements You will handle th...

Java: JEE Jain SLEE,JSR 289, JSR 309, EJB, Servlets, JMS, JMX, JDBC and XMLVoIP: SIP/SIPS, RTP//RTCP/SRTPPSTN : SS7/Sigtran, ISDN, SBCWeb Services WS*HTTP and HTTPSRedundancy and AvailabilityOS LinuxScripts : PERL, Python and unix shellApplication Server : OCCAS or Web Logic

Collect, store, and process network data from various sources using SQL and other tools. Analyze network data using statistical and analytical techniques to identify trends, patterns, anomalies, and issues. Create and maintain dashboards, reports, and visualizations to present network data and insights to stakeholders. Assist in network provisioning, configuration, testing, and troubleshooting. Collaborate with network engineers, technicians, and managers to support network operations and projects. Document and update network data analysis processes and procedures. Qualifications: Bachelor s degree in computer science, information systems, mathematics, statistics, or a related field. Proven ...

Develop creative solutions and write technical designs based on the requirements. Work closely with peer teams to ensure that applications are written to allow for overall system performance. Assist in tuning and optimization. Develop and execute unit tests for product components. Promote high quality, scalability, and timely completion of projects. Perform peer code reviews and provide feedback. Apply the Agile approach to coordinate the development and determine project scope and limitations. Debug and resolve issues reported in production deployments. Work with the product management team to discuss application features and develop solutions as per the requirements provided. Contribute to...

So, whats the role all about We are seeking a highly skilled and experienced Software QA Engineer to join our dynamic team. In this position, you will be responsible for ensuring the quality of the enterprise Product Functionality Testing and in-depth understanding of QA best practices, techniques, and tools. You will be working closely with the team, and you will be responsible for delivering a high-quality product to the client. How will you make an impact Design, develop and maintain automation script using languages like Python and Shell Passionate and inquisitive, seek to solve everyday problems in innovative ways. Automation of deployment testing, build tools, and improve frameworks. A...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Genesys Cloud AI Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to dr...

Provide Tier 1 and Tier 2 technical support for VoIP-related issues (call drops, latency, registration failures, etc.). Troubleshoot and resolve issues related to SIP, RTP, codecs, NAT, and firewall traversal. Assist with provisioning, configuring, and supporting VoIP devices (IP phones, ATAs, softphones). Support and manage IP PBX systems (e.g. FreeSWITCH, FreePBX, Asterisk, 3CX, Cisco, Grandstream). Work with SIP trunk providers to diagnose and resolve connectivity or call-routing problems. Monitor system alerts and logs to proactively identify and address network or VoIP issues. Document troubleshooting steps, common issues, and customer configurations. Collaborate with engineering teams ...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Loc: Pune/Coimbatore NP: Only Imm...

DESCRIPTION Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Selling Partner Services (SPS) team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Merchants selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better ser...

DESCRIPTION Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Selling Partner Services (SPS) team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Merchants selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better ser...

Call flow creation and management, Script creation • Deliver IVR related Change Request/Service Request/Incidents and troubleshooting• Recording configuration and management Voice mail set up and configuration Setup in the application for queues, routing, SLAs • Skill-based auto-routing• 2nd level of troubleshooting. Troubleshoot and resolve complex technical issues related to the telecom systems (softphone, hardphone, VoIP and PBX), including voice quality, connectivity, and integration problems. Work/Troubleshoot all inbound interactions (Chat, email, Call) from customers. Timely handoff (escalation) of cases that require technical assistance to NOC etc. Manage his backlog efficiently, wit...

Work with us Career @ Bluebash Come Along and Connect! Life here is jam-packed with action, appreciation, and accomplishments. We hire great talents from across the globe, persuade them to create something unique, give them the liberty to work in all the departments, let them grow, and enjoy all the festivals together. A unique destination for job satisfaction and fruitful life. Telephony/VoIP Engineer (CCaaS/CPaaS Specialist): 5-15 years Experience Experience: 5 – 15 Years Location: Mohali, Punjab Employment Type : Full-time About Us : We are an AI Voice Agent startup building the next generation of intelligent, human-like voice assistants for businesses. Our platform integrates with teleph...

Primary skills:Technology->Network-VoIP->Cisco-VoIP A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will supp...

Role Overview As a Service Desk Analyst , you will be the first point of contact for users reporting technical issues via phone, email, or chat. You will provide first-level troubleshooting, document solutions, escalate complex cases to higher-level teams, and ensure issues are resolved within defined SLA timelines. Key Responsibilities Act as the first point of contact for user-reported technical issues. Record and track interactions in the ticketing system (calls, emails, chats). Perform first-level troubleshooting using available resources before escalation. Escalate issues beyond scope to Level 2 support with proper documentation. Ensure timely response and resolution within SLA timeline...

Responsibilities: Expert level hands-on experience with enterprise voice network infrastructure, including Cisco Unified Communication platforms, Call Manager, Unity, and Contact Center solutions. Expert knowledge in voice protocols such as SIP, H.323, SCCP, MGCP, and troubleshooting related issues. Hands-on experience with voice gateways, session border controllers, and integration with PSTN and SIP trunk providers. Proficient in configuring and managing VoIP solutions and troubleshooting call quality issues, including jitter, latency, and packet loss. Expert knowledge in voice network routing, dial plans, and number translations. Experience with collaboration tools such as Cisco Webex, Mic...

We are hiring a Telecaller to handle customer communication over the phone. The role involves providing information, answering queries, and assisting with service-related issuesno sales targets involved. Make and receive calls to/from customers. Position Overview We are seeking a motivated and skilled Telecommunications Professional to join our team. The ideal candidate will be responsible for managing, installing, configuring, and maintaining telecommunications systems including voice, data, and wireless networks. This role involves troubleshooting, ensuring system reliability, and supporting the organizations communication infrastructure to enhance operational efficiency. Key Responsibilit...

What You Can Expect As a Service Engineer - Zoom phone, you will act as a technical escalation point for complex customer issues. Collaborating closely with Product Engineering, Product Management, and cross-functional teams. Your advanced expertise in VoIP, UCaaS/CCaaS solutions, and modern troubleshooting practices will be key in driving effective customer resolutions and shaping product improvements. About The Team Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated...

Position: IT Manager & Network Engineer Location: Jabalpur, MP |Onsite - Full time| Experience: 5+ years (Corporate/BPO preferred) About the role We are seeking an experienced IT Manager & Network Engineer to: Oversee corporate & BPO network infrastructure. Ensure seamless connectivity, robust security & compliance. Proactively monitor systems to maintain uptime & business continuity. Represent IT in client discussions, translating technical details into business value. Key Responsibilities Manage and monitor LAN/WAN, Wi-Fi, leased lines, and ISP redundancy. Implement network monitoring, troubleshooting, and disaster recovery systems. Administer firewalls, VPNs, IDS/IPS, and compliance frame...