Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises- global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. What Does Success Look Like? We are hiring a Lead Backend Engineer to drive the design and development of backend services and APIs that power our CPaaS platform . You’ll work on high-throughput, event- driven systems supporting voice routing, provisioning, billing, analytics, and more. This role demands a strong foundation in distributed systems, API design, and real-time architecture. Seniority Level: Seniority Level: Backend Lead / Tech Owner What You’ll Do: Design and implement scalable RESTful APIs and backend services for CPaaS workflows ( number provisioning, SIP trunking, user auth, call logs , etc.). Work closely with VoIP team to expose APIs for call control, diagnostics, and session tracking. Build asynchronous workflows using message queues (Kafka, RabbitMQ, or SQS). Own database models, caching strategies, retry logic, and service reliability patterns. Ensure system observability with structured logging, metrics, tracing, alerts. Partner with QA to build automated tests, mocks, and integration coverage. Contribute to internal documentation, runbooks, and deployment playbooks. What Makes You Qualified? 5+ years of hands-on experience in backend development in distributed systems. Strong systems programming and debugging skills in Java. Solid expertise in REST APIs and micro service architecture. Hands-on experience with MongoDB, PostgreSQL , Redis, and API rate limiting strategies. Understanding of distributed systems patterns — retries, idempotency, circuit breakers. Familiarity with CI/CD, GitOps, containerization, and cloud deployment (AWS preferred). Show more Show less

Company: A2M Technologies Pvt. Ltd. Job Role: B2B Corporate Relations – Telecom/Hardware/Cloud/System Integration Location: Bangalore, Karnataka Stipend: 25000 - 28000 Duration: Full-Time Requirements: Candidate should have experience in Telecom, Hardware, Cloud, or System Integration. Open to both freshers and experienced professionals. B2B Marketing/Enterprise – Key Responsibilities: Identify and connect with potential clients through networking, outreach, and relationship management. Candidates should have relevant experience in Internet Leased Line, SD-WAN, MPLS, SIP-PRI, Security products, Telecom, Cloud Telephony, VoIP, Cloud Hosting, IT Networking, Security, Servers, and Storage. Introduce and present solutions in telecommunications, cloud, and IT infrastructure to companies, ensuring alignment with their business needs. Engage with key decision-makers, fostering long-term professional relationships and providing tailored recommendations. Maintain an up-to-date database of client interactions, requirements, and potential business opportunities. Assess and communicate pricing and pre-qualification details based on client requirements. Research potential clients and initiate conversations to understand their technology and infrastructure needs. Schedule and conduct consultations and discussions with prospective clients. Provide insights and demonstrations on relevant products and services to help clients make informed decisions. Build and strengthen partnerships with organizations looking for advanced telecom and IT solutions. Be proactive and self-driven in exploring new opportunities and expanding business outreach. Work towards meeting organizational objectives and growth targets. Job Types: Full-time, Permanent Pay: ₹13,439.63 - ₹53,088.27 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Job Description 8+ years of experience in Java and AngularJS development in telecom systems on OSS and BSS applications. Strong expertise in CSTA, SIP, RTP, SRTP, and WebRTC for VoIP call handling. Strong experience in multithreading, performance tuning, and real-time systems. Knowledge of cloud-based VoIP solutions (AWS, Kubernetes, Docker, OpenStack) is a plus. Experience with SDN for network traffic engineering is a bonus. Integrate location-based routing (LoST, PIDF-LO, HELD) Implement XMPP-based messaging for real-time emergency communications. Secure telecom protocols using TLS, IPsec, HTTPS. Collaborate with GIS teams to support geospatial call routing. Maintain and optimize low-latency, high-availability telecom systems Familiarity with SS7, ISUP, and PSTN to IP transition. Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). Familiarity with services regulations (FCC, NENA, EENA). Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos Show more Show less

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What Does Success Look Like? Sprinklr is looking for a Platinum Support Account Manager I (PSAM-I) to join our growing Platinum Support team. You will be the primary technical support point of contact for Sprinklr’s largest and most complex customers, managing high-impact interactions and collaborating with cross-functional teams to ensure timely and exceptional service delivery. This role requires strong expertise in Contact Center platforms, deep technical knowledge across voice protocols, and a customer-first mindset. As a trusted advisor, you will advocate for your clients, drive operational excellence, and play a pivotal role in ensuring long-term customer satisfaction and platform adoption. What You’ll Do Customer Relationship & Technical Support Management Serve as the technical voice of the customer and advocate internally for client needs. Lead case reviews and regular account check-ins to discuss ticket trends, release readiness, and ongoing product improvements. Closely track and manage customer cases, ensuring adherence to SLAs and quick resolution of issues. Own and resolve client-specific platform issues without engineering intervention whenever possible. Provide proactive communication on product updates, best practices, and feature releases. Partner with Customer Success, Sales, and Services teams to align on strategy and deliver seamless support. Act as the primary escalation point and participate in critical bridge calls and incident response. Contact Center Expertise Support Voice and Non-Voice Contact Center solutions such as Genesys Engage, Amazon Connect, Cisco Webex CC, RingCentral, Nice CXone, Talkdesk, Vonage, and Avaya. Demonstrate hands-on knowledge of voice protocols (TCP/IP, SIP, RTP, SRTP, WebRTC), CTI, IVR, SBC, dialers, VOIP, DID, and carrier integrations. Utilize tools like Wireshark for traffic analysis and troubleshooting of SIP/VoIP-related issues. Support integrations with UCaaS, CPaaS platforms, and tools like MS Teams. Operational Excellence Prepare and present internal reports highlighting customer health scores, account risks, and mitigation strategies. Collaborate with Product and Engineering teams to debug and resolve complex issues, ensuring a high standard of service delivery. Plan and support high-impact customer events, implementations, and release go-lives. Product Adoption & Advisory Design and configure Sprinklr platform solutions based on best practices tailored to client-specific needs. Provide strategic consulting during all phases of project implementation and long-term platform adoption. Educate clients on maximizing platform value through regular insights, knowledge sharing, and optimization suggestions. What Makes You Qualified Fluency in English and Portuguese is mandatory. 2+ years of experience in telecom, call center integration, or VoIP with direct hands-on exposure to SIP protocol and RTP packet management. 3+ years in enterprise customer support, technical account management, or SaaS account management, preferably in a B2B environment. Experience supporting or deploying Contact Center and UCaaS/CPaaS applications across global clients. Hands-on knowledge of Salesforce Service Cloud, customer portals, and CRM systems. Strong understanding of Voice/Video protocols and networking tools like Wireshark. Exceptional communication, analytical, and problem-solving skills. Demonstrated ability to build trusted relationships with executive-level stakeholders and cross-functional teams. Comfortable working across U.S. and LATAM time zones, with occasional weekend support as required. Bachelor’s degree in Engineering, Computer Science, or equivalent practical experience. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. 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Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. What Does Success Look Like? We are seeking a Lead VoIP Engineer to design and build high-performance modules within our Voice platform. You’ll work on the core telephony stack involving signaling, media processing, NAT traversal, and RTP relaying. This is a hands-on execution role ideal for engineers who love building, debugging, and optimizing real-time communication systems. Seniority Level: Lead Individual Contributor What You’ll Do: Implement core voice capabilities using FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine. Build and optimize SIP call routing logic, RTP media relays , failover mechanisms, and NAT traversal. Develop and manage configurations for scalability, codec negotiation, SIP trunk registration . Implement and test features like call recording, IVR, voicemail, DTMF detection. Monitor live traffic and participate in 24x7 on-call rotation for critical escalations. Collaborate with QA on stress/load testing and with Backend teams on provisioning APIs. Document design decisions, configurations, and troubleshooting runbooks. What Makes You Qualified? 7+ years of experience building and operating VoIP systems or CPaaS platforms . Solid expertise with SIP signaling, RTP, and media relay techniques . Strong hands-on with FreeSWITCH, Kamailio/OpenSIPs, RTPEngine . Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC . Experience in managing telephony infrastructure for uptime, latency, and call quality optimization. Strong systems programming and debugging skills in C/C++ . Good scripting/debugging skills ( Bash, Python, or Lua for FreeSWITCH modules ). Proficiency with diagnostic tools ( Wireshark, tcpdump etc ). Experience working with geographically distributed infrastructure or HA deployments. Show more Show less

URGENT HIRING || Sales Executive || Delhi Profile: Sales Executive Location: Delhi Experience: 0–3 years Ctc- upto 2.4 to 4.2 lacs p.a. Working Days- 6 days a week Key Responsibilities Manage and maintain relationships with existing clients and partners to ensure high levels of customer satisfaction. Identify and engage with prospective clients to generate new business opportunities. Address client inquiries and product-related questions with clarity and professionalism. Conduct compelling and customized product demonstrations to showcase the value of our solutions. Collaborate with internal teams (technical, support, and operations) to ensure seamless onboarding and delivery. Contribute to the development and execution of sales strategies to meet revenue targets. Track and report sales activity, pipeline, and client feedback using CRM tools. Desired Skills and Experience 1–3 years of experience in sales, preferably in the telecom, VoIP, or IT solutions domain. Strong communication and interpersonal skills. Ability to explain technical products in simple, engaging terms. Experience in product demos and client presentations. Proven ability to meet or exceed sales targets. Familiarity with CRM tools and reporting. Key Attributes Proactive and self-motivated Strong customer focus Team player with a collaborative mindset Tech-savvy with a quick learning curve for new products Qualification : Graduate in any discipline; technical background (B.Tech/BCA/MCA) is a PLUS. Interested candidate can drop their updated resume on jyoti@orbitouch-hr.com Job Type: Full-time Pay: ₹10,000.00 - ₹35,000.00 per month Schedule: Day shift Application Question(s): How much you have an experience into B2B Sales ? How much you have an experience into VoIP and Dialer Cloud services ? Experience: B2B sales: 1 year (Required) VoIP: 1 year (Required) Language: English (Required) Work Location: In person

URGENT HIRING || Support Engineer - Level 1 || Delhi Profile: Support Engineer - Level 1 Location: Delhi Experience: 0–3 years Ctc- upto 2.4 to 4.2 lacs p.a.(Depends on the interview) Working Days- 6 days a week Position Overview: We are seeking a Level 1 Support Engineer to provide first-line technical support to our customers. As a Level 1 Support Engineer, you will be responsible for troubleshooting basic technical issues related to our Telecom, VoIP, and Dialer Cloud services. You will be the first point of contact for customers and work to resolve their technical issues in a timely and effective manner. Key Responsibilities: Serve as the first point of contact for customer inquiries and technical issues. Provide technical assistance via phone, email, or chat for issues related to Telecom, VoIP, and Dialer Cloud services. Troubleshoot basic technical problems and resolve customer issues related to service disruptions, product functionality, or configuration. Assist customers with the setup, configuration, and usage of AKOM Technologies' products and services. Create and maintain detailed records of customer interactions and issue resolutions in the ticketing system. Escalate complex technical issues to Level 2 support engineers when necessary. Follow standard operating procedures for common troubleshooting issues. Provide exceptional customer service and ensure customer satisfaction. Continuously update knowledge of products and services to provide effective support. Collaborate with the technical support team to identify and resolve recurring customer issues. Requirements: Basic knowledge of Telecom, VoIP, and Dialer Cloud services is preferred. Strong communication skills, both written and verbal. Ability to troubleshoot and diagnose common technical problems. Proficiency in using support ticketing systems and customer service tools. Detail-oriented with excellent problem-solving skills. Ability to handle multiple tasks and prioritize effectively. Strong customer service skills with a focus on customer satisfaction. Ability to work independently and as part of a team. A positive, proactive attitude with a willingness to learn. Preferred Qualifications: Associate’s degree or equivalent in Computer Science, Information Technology, or a related field. Experience in customer support or technical support is a plus. Familiarity with basic networking and telecommunication concepts. Interested candidate can drop their updated resume on jyoti@orbitouch-hr.com Job Type: Full-time Pay: ₹240,000.00 - ₹420,000.00 per year Shift: Day shift Application Question(s): How much you have an experience into L1 Support engineer ? How much you have an experience into Telecom Industry ? How much you have an experience into VoIP and Dialer Cloud services ? Experience: VoIP: 1 year (Required) Dialer Cloud services: 1 year (Required) Work Location: In person

As an IT Senior Specialist you work closely with a team of IT professionals with the primary responsibility to execute local IT projects, provide solutions to issues, and help manage local stakeholders to ensure the team is delivering a high level of customer care Role : IT Senior Specialist Exp : 7-11yrs Location : Gurgoan Job Description--Technical proficiency Broad experience in the following areas: PC/laptop hardware, software, telecommunications, mobile devices, networking, and server administration Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area Experience in effectively communicating and presenting technical concepts to management, peer group and staff Windows 10, Windows server, Mac OS, Microsoft Office and Cloud file share support experience MS Teams/Zoom/WebEx meeting setup and basic troubleshooting experience ITIL Foundation certified (v3 or v4) and/or a clear understanding of the ITIL system and ticketing process LAN and IP networking knowledge and ability to approach issues logically using OSI model or similar SCCM or imaging software experience Exposure to cloud technology VoIP experience Experience in working with teams Show more Show less

Hello , Greetings from ZettaMine!! We're Hiring: UC Implementation Engineer – Hyderabad 📍 Location: Hyderabad, India 🕒 Experience: 5+ Years ⏱️ Joiners: Immediate Only 🏢 Employment Type: Full-time Are you a hands-on Unified Communications (UC) Engineer with a strong background in implementing and supporting enterprise UC solutions? We’re looking for someone who can hit the ground running and make an immediate impact! 🔧 Key Responsibilities: Implement, configure, and support UC solutions (e.g., Microsoft Teams, Skype for Business, Cisco UC, Zoom, or similar). Integrate UC platforms with enterprise systems (Active Directory, Exchange, SIP trunking, etc.). Troubleshoot and resolve UC-related issues – voice quality, video conferencing, endpoints, etc. Document implementation plans, configurations, and changes. Work collaboratively with network, security, and IT teams for seamless communication infrastructure. 🧠 Required Skills: 5+ years of experience in UC technologies. Hands-on with Microsoft Teams, Skype for Business, Cisco UC or Zoom. Knowledge of SIP, RTP, SBC, VoIP, and other communication protocols. Strong experience in IP telephony, conferencing, and messaging systems. Experience with Office 365 integration is a plus. Interested candidates can reach on md.afreen@zettamine.com Thanks & Regards Afreen Show more Show less

Our Products and Services - Residential Broadband Plans - High-speed internet with unlimited voice and data - Internet Leased Line (ILL) - Dedicated, secure, and high-speed internet for businesses - Managed ILL - Complete leased line management with advanced security - SIP Trunking - Scalable VoIP solutions for business communication - OTT + Internet Bundles - Internet bundled with popular OTT platforms - Wi-Fi Hotspot Solutions - Public internet access solutions Role Overview We are looking for enthusiastic and self-motivated Sales Executives to join our growing team in Belgaum, Karnataka. This is an excellent opportunity for freshers or early-career professionals looking to build a career in telecom sales. As a Sales Executive, you will play a vital role in customer acquisition and business growth Key Responsibilities - Assist in identifying and approaching potential residential and business customers - Generate leads through cold calling, door-to-door campaigns, referrals, and local networking - Support in organizing and conducting product demonstrations and presentations - Educate customers about our products, pricing plans, and offers Skills and Qualifications - Excellent communication and interpersonal skills - Passion for sales, technology, and customer engagement - Willingness to learn and grow within a fast-paced environment - Self-driven, energetic, and goal-oriented - Basic computer skills (MS Office, CRM tools is a plus) - A valid driver's license and personal vehicle is a plus Preferred Experience - No prior experience required - Any internship, project, or fieldwork in sales will be an advantage - Familiarity with Belgaum and surrounding areas is preferred Job Title: Sales Executive (1-2 Years Experience) Location: Belgaum, Karnataka Experience: 1-2 years Salary: Rs.15,000 - Rs.20,000 (flexible based on experience) Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Compensation Package: Performance bonus Schedule: Day shift Experience: Field sales: 1 year (Required) Language: English (Required) Work Location: In person Speak with the employer +91 7350326797

About the Company At Redpin we simplify life's most important payments . Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a new range of digital products and services that will make moving money Internationally for Real Estate purchases even easier We're on a mission to become the solution for Real Estate payments everywhere . To do this, we are transitioning our business from a horizontal FX platform to a verticalized, embedded software company, as we look to the future and Redpin 2.0. About the Role In this role, you will deliver remote desktop support to a global team across multiple countries such as the UK, South Africa, Spain etc. Take proactive ownership of all customer-reported issues, ensuring they are followed through to resolution. Also, requires investigating, identifying, diagnosing, and troubleshooting system-related problems to ensure minimal disruption to business operations. You will also follow proper escalation procedures for unresolved issues and use the Jira ticketing tool to track and manage them effectively. What You'll Do Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask employees targeted questions to quickly understand the root of the problem Track issues through to resolution, within agreed time limits Talk employees through a series of actions, either via phone, email or chat, until they've solved a technical issue Properly escalate unresolved issues to appropriate internal/external teams (e.g. software developers/partners) Provide prompt and accurate feedback to customers Refer to internal databases or external resources to provide accurate tech solutions. Ensure all issues are properly logged Prioritize and manage several open issues at one time Follow up with employees to ensure their IT systems are fully functional after troubleshooting What You'll Need 2+ years of experience in IT support BS degree in Information Technology, Computer Science or relevant field Experience in Data backup, Windows updates, MacOS, Group policy, Active directory/ Azure AD, DNS, DHCP, Networking, Anti-Virus application, security Group, OUs. VoIP Network, Intune. Good to have experience in ITIL process knowledge, Video Conferencing, Microsoft teams Bonus Points BS degree in Information Technology, Computer Science or relevant field ITIL v4 Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus Experience within the finance software industry will be an advantage Show more Show less

● Strong experience with SIP protocol (INVITE, ACK, BYE, REGISTER, REFER,OPTIONS, etc.) ● Practical experience with SIPREC for recording VoIP calls. ● Solid development skills in JavaScript (Node.js). ● Experience working with SIP Servers (e.g., FreeSWITCH, Asterisk, Kamailio,OpenSIPS). ● Hands-on knowledge of WebRTC, RTP streams, and VoIP media handling. ● Experience building and consuming RESTful APIs. ● Familiarity with call flows, SIP traces analysis (using Wireshark, sngrep, or similar). ● Strong understanding of networking basics (UDP, TCP, NAT traversal, STUN/TURN). ● Ability to troubleshoot and debug complex telephony and media issues Show more Show less

Job description Telco ICT Group is a IT Managed Service Provider(MSP) in Melbourne, Australia which offers a full range of telecommunications services and IT solutions to businesses including Office 365, Managed IT services, Cloud Migration, MPLS and SD WAN solutions and small business products. We are looking for a senior IT engineer with a focus on Microsoft Cloud solutions to join our expanding team of awesome professionals. This full-time position will be suited to a strong and reliable IT professional who is keen to utilise their current skill set and have a willingness to improve and learn new proficiencies and provide excellence in customer service. Please only apply if you have 14-30 days of notice period. The Role: The key purpose of this role will be to plan, design, develop, and implement technical solutions with a focus in Microsoft cloud solutions to our growing client base. The role will also see you managing our clients IT environments in accordance with technical and security guidelines, best practices, and assisting our service desk team with any issues as required. With your close working relationship with business owners and management teams you will be continually educating on new cloud-based initiatives and applications being released and provide associated training as required. Internally you will be mentoring staff and assisting with project planning. Skills: This position calls for a strong technical background with at least 5 years experience working with Microsoft on premise and cloud solutions. The ideal applicant will preferably already have experience working in the MSP environment. Areas of expertise should include, but not limited to, the following: Microsoft Servers & Desktop Operating Systems, Great knowledge of microsoft defender or SENTINEL Microsoft Azure and Office 365 Microsoft security and compliance Windows Virtual Desktops (WVD) MS Security services such as Intune, CAS, ATP MS Power platform including Teams VMware / HyperV IT Networking & Network Security Network Monitoring Systems such as Auvik Backup solutions, such as Datto and Cove VoIP Telephony systems with 3cx integration Business Continuity Planning Strong communication skills and high-level attention to details are a must. In addition to having a positive attitude, sense of humor and an outgoing personality. Show more Show less

Location::Bangalore. About Us Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets. Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 30-year track record of delivering to more than 600 organizations, Sapiens’ team of over 4,000 employees operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information: www.sapiens.com . Job Description Responsible for translating design documentation and motion concepts into fully functional web applications. Responsible for coding and testing web applications as well as maintaining, supporting and upgrading of existing web applications. Creative problem solving abilities needed in approaching developmental tasks. Works effectively with members from different departments and works very closely with members of geographically dispersed teams to meet development deadlines. Manages priorities and tasks according to implementation/maintenance plans. Debug and resolve reported issues. Occasional travel for training, meetings, or trade shows may be required. Qualifications Education and Experience: Experience with HTML as well as familiarity with relational database queries (Microsoft SQL) required. Bachelor's degree in Computer Science or related field (desired, not required) and 2+ years of hands-on experience, OR 4+ years of hands-on experience using JavaScript (jQuery), AJAX, HTML, and CSS. Requirements Knowledge and Skill Requirements/Specialized Courses and/or Helpful Training: Experience with the development and support of database driven applications using SQL, JavaScript (jQuery), AJAX, XML, HTML, and CSS. Knowledgeable about web standards, W3C specifications and cross-browser/cross-platform/cross-device compatibility. Familiarity with OOP programming methodologies. Ability to work effectively with little supervision and strong attention to detail in a team environment. Requires the ability to work on multiple projects at the same time. Individual must be highly motivated and self-directed. Excellent written and verbal communication skills. Knowledge of or willingness to learn new toolsets and contribute to a team environment. Knowledge of the following is a plus: Property & Casualty (P&C) Insurance, Java, Borland Delphi (Object Pascal), Software Version Control, Advanced MS Excel, TCP/IP Networking, VOIP, Firewalls and Routers. Knowledge of basic insurance business rules would be a big plus. Show more Show less

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. Responsibilities: Design, implement, and maintain network security architectures, including firewalls, IPS, and VPNs. Configure and troubleshoot Cisco FTD, Check Point Firewall, and Fortinet Firewall systems. Monitor and analyze network traffic to identify potential security threats. Develop and implement security policies and procedures to ensure compliance with industry standards. Conduct vulnerability assessments and penetration testing to identify weaknesses in network security. Collaborate with IT teams to ensure secure integration of new applications and systems. Provide training and support to junior network administrators on network security best practices. Participate in on-call rotations for after-hours support. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Expertise 5+ years of experience in network security administration, with a focus on firewall and IPS systems. In-depth knowledge of network security protocols, including TCP/IP, DNS, and VPNs. Experience with Cisco FTD, Check Point Firewall, and Fortinet Firewall systems. Strong understanding of network security threats, including malware, phishing, and DDoS attacks. Excellent problem-solving and analytical skills. Ability to work in a team environment and collaborate with IT teams. Strong communication and documentation skills. Mandatory Certifications: CCNA Security or CCNP Security certification/CCSA (Check Point Certified Security Administrator) certification/Fortinet Certified Network Security Administrator (FCNSA) certification Preferred Technical And Professional Experience Application Centric Infrastructure (ACI) deployment and data center experience Experience with design and implementing Software Defined Network (SDN) and large complex networks Experience with protocols and technologies such as, BDP, OSPF, MP-FBP EVPN, VXLAN, or VPC. Education Qalification - Degree/Diploma Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. Implement and manage branch side Switch - VLANs, VTP, and trunking, Ensure network availability, performance, and security. Troubleshoot branch WAN issues using tools like ping, traceroute, and SNMP.. Provide L1 support for branch networks, resolving hardware and software issues for Network devices. Ensure branch network devices are compliant with customer security policies. Participate in network upgrades, migrations, and projects. Collaborate with cross-functional teams to resolve network-related issues. Identify and resolve network-related issues using logical troubleshooting methodologies. Analyse network logs, packet captures, and performance metrics, Escalate complex issues to senior engineers. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 3 years of experience in Network support covering WAN technologies MPLS, SDWAN etc Strong understanding of TCP/IP, routing protocols (OSPF, EIGRP), and switching fundamentals. Experience with Cisco IOS and network management tools, Familiarity with WAN technologies (MPLS, VPNs). Monitor branch WAN links for availability, latency, and packet loss. Configure and troubleshoot network devices, including routers, switches, modems etc. Collaborate with telecom DC & DRC teams to resolve branches WAN-related issues Configure, monitor, and troubleshoot Cisco, Juniper, HP ant other OEM routers and switches. Preferred Technical and Professional Experience CCNP or equivalent certification. Experience with SDWAN, and VPNs. Familiarity with ITIL or similar service management frameworks. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Design and implement telephony integrations using SIP and SIPREC Practical experience with SIPREC for recording VoIP calls. Experience working with SIP Servers (e.g., FreeSWITCH, Asterisk, Kamailio, OpenSIPS). Hands-on knowledge of WebRTC , RTP streams, and VoIP media handling We are looking for a SIP Developer only. Show more Show less

This is a remote position. About CuringBusy: CuringBusy is a fully remote company offering Executive Virtual Assistant services to busy entrepreneurs, business owners, and professionals around the globe. Our mission is to help entrepreneurs reclaim their time by outsourcing routine administrative tasks and other essential responsibilities. Job Title: Executive Virtual Assistant Job Type: Full-Time, Remote Job Summary: CuringBusy is seeking a highly organized and self-motivated Executive Virtual Assistant to handle a variety of administrative tasks. The ideal candidate will manage multiple projects, prioritize tasks according to organizational / client needs, and work independently with minimal supervision. Your role will include scheduling meetings, managing calendars, handling correspondence, conducting research, and supporting special projects. You should be able to deliver high-quality work efficiently and effectively. Requirements Key Responsibilities: Calendar & Meeting Management: Schedule and manage multiple calendars. Coordinate and organize internal and external meetings. Administrative Support: Perform general administrative tasks such as transcribing dictation, creating correspondence, editing documents, and filing. Respond to emails and manage communication efficiently. Project Support & Research: Conduct market research and assist in special projects as needed. Create presentations and prepare customer spreadsheets. Travel & Accommodation Booking: Book travel and accommodations, including hotels, restaurants, flights, and rental cars. CRM & Data Management: Handle CRM administration tasks, including data entry and management. Manage contact lists and online records. E-commerce Management: Manage e-commerce stores, including tasks related to Amazon, product listings, order processing, image editing, categorization, product research, and inventory management. Engage with customers and update product descriptions. Customer Service: Provide customer service as the first point of contact, with little Lead Generation or cold calling. Social Media & Advertising: Monitor and manage the company’s/client’s social media accounts. Design and manage social media advertising campaigns to align with business goals. Requirements & Skills: 2+ years of proven experience as a Virtual Assistant or in a relevant role, with experience handling clients from the US and UK. Bachelor's degree preferred, with experience working remotely. Proficient with current technologies, including desktop sharing, cloud services, and VoIP. Excellent verbal and written communication skills in English. Strong computer skills, including MS Office and G Suite applications. Detail-oriented with outstanding organizational and time management skills. Familiarity with online calendars and scheduling tools (e.g., Google Calendar). Experience with design tools like Canva. Excellent phone, email, and instant messaging communication skills. Benefits Work from Home / Fully Remote. Opportunity to grow with a fast-growing startup. Exposure to international clients. Job Timings: 3:00 PM to 12:00 AM IST / 6:00 PM to 3:00 AM IST (Monday-Friday) Salary: As per Industrial Standards Show more Show less

This role is for one of the Weekday's clients Min Experience: 5 years JobType: full-time We are looking for an experienced SIP Developer with a strong foundation in VoIP technologies and telephony integrations. This role offers the opportunity to work remotely in a dynamic and flexible environment, contributing to cutting-edge communication solutions. Requirements Key Responsibilities Design and implement telephony integrations using SIP and SIPREC protocols. Develop and maintain call recording solutions leveraging SIPREC. Work with industry-standard SIP servers such as FreeSWITCH, Asterisk, Kamailio, or OpenSIPS. Manage WebRTC, RTP streams, and VoIP media processing to build reliable and scalable communication systems. Required Skills & Experience 5-8 years of hands-on experience in VoIP development. Deep knowledge of SIP and SIPREC protocols. Proficiency in working with SIP servers like FreeSWITCH, Asterisk, Kamailio, and OpenSIPS. Solid understanding of WebRTC, RTP, and VoIP media handling. Technical Skills SIP, SIPREC FreeSWITCH, Asterisk Kamailio, OpenSIPS WebRTC, RTP VoIP protocols Show more Show less

Job Overview: We are looking for a passionate and detail-oriented Technical Content Writer to join our growing team. In this role, you will be responsible for crafting clear, engaging, and technically accurate content tailored for B2B audiences in the telecom and VoIP domain. Key Responsibilities: Content Creation: Write and edit high-quality original content formats for different platforms, including website blogs, landing pages, guest posts, and creative social media content. Translate technical jargon into reader-friendly, value-driven drafts. Research industry trends and topics to generate innovative and informative content. Editing and Proofreading: Review and edit content to ensure it meets high editorial standards, including grammar, punctuation, SEO optimization, and brand writing guidelines. Social Media and Branding Engagement: Assist in creating marketing collaterals like emailers, landing pages, and social media posts like carousel and thought leadership articles. Collaboration: Work closely with the SEO team to ensure content is optimized for both clarity and search engines. Collaborate with graphic designers and other team members to create multimedia content. Stay updated with telecom industry trends and the competitive landscape to align content accordingly. Required Skills and Qualifications: Bachelor's degree in English, Journalism, Engineering, or a practical relevant experience in writing technical and creative B2B content. 6 months to 2 years of experience in technical or B2B content writing (preferably in IT, Telecom, or SaaS industries). Strong command over English grammar and technical writing conventions. Good understanding of SEO principles and content optimization. Ability to conduct independent research and grasp technical concepts quickly. Excellent time management and multitasking skills. Strong writing and editing skills with a keen eye for detail. Good to Have: Familiarity with real-time communication, VoIP, UCaaS, CPaaS, or related telecom technologies. Show more Show less

Requirements Description and Requirements Basic Function Responsible for managing the IT Network (Cisco) both wired and wireless for Hyderabad Site Responsible for Operations, Incident and Problem Management for Network Domain This position will be the primary conduit between the US, India ( Hyd) infrastructure teams for communication and escalation of issues Works with vendors and network operation team in the identification and resolution of complex network and voice problems Coordinate with vendor and monitors overall network & voice performance, including accountability for problem identification and escalation Essential Functions Provides technical guidance and consults with vendors and other systems support units to identify and resolve complex client problems within business committed SLA’s Hands on experience required on: Network (Cisco): Hardware – C9410/C9300/C6500/C4500 series switches C8200/ISR 4451/ASR 1001 series routers Copper & fiber modules/cards Meraki & Cisco Access Point C4800/C3800/MR56/9166 Software - Good exposure on Routing and switching concepts: Routing – BGP, EIGPR, MPLS, static, policy based routing Switching – VTP, spanning tree protocols, VLAN, subnetting, port monitoring, port security, port mirroring Network/Protocol – Cisco IOS, LAN/WAN, TCP/IP, SNMP, ICMP, NAT, PAT, access list, FTP, SSH, telnet, Ethernet, WCCP, HSRP, DHCP, VOIP, Multicasting, ARP, CDP, Traffic policing, QOS Monitoring Tool and Dashboard – Solarwind and Kiwi Syslog Meraki dashboard / DNAC Cabling – Copper/Fiber Standards – E1/T1/DS3/E3/OC3 Represent IT during Enterprise wide meetings and in crisis situation L3 Escalation point for Network and Voice issues (Software/Hardware) from engineering perspective Ensure that problems and changes are properly documented, support groups notified, and issues resolved to prevent production impact to MetLife Ensure timely closure of Annual Budgeting, Monthly Accrual’s to budget, processing of vendor’s monthly invoices, define service level agreements with Business partners Create and maintain documentation related to ISO 27001/ISO 2000 Primary Internal Interactions Act as a SPOC for all internal & external audit and audit related requirements Work with core team(In India) to develop robust disaster recovery plan for the data / redundancies in network/voice etc Primary External Interactions Monthly / quarterly reviews with vendors, who are providing technical / hardware support to MetLife Vendor management, including timely billing to Service Providers Skills Technical Skills ITIL, CCNP(Routing & Switching) certification, Wireless certification Proficiency in MS-Visio, Project, PowerPoint and excel Process Specific Skills Soft Skills (Mandatory) Excellent verbal and written communication skills (US) Understands how BPO operations are run and maintained Good negotiation and convincing skills Soft Skills (Desired) Education Requirements B.E/B.Tech or equivalent course in IT Work Experience Requirements 6-7 years of experience with 3-4 in BPO/ITES environment Open for working in shifts aligned with US/India Annexures: MetLife Core Values: The employee should adhere to MetLife Core values: Be the Best Succeed Together Put Customers First Make Things Easier About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Customer Acceptance & Product Support Engineer will be responsible for getting TNS solutions accepted by customer. The engineer will t Prepare, review and execute test plans for product Acceptance Testing. Responsibilities Job Title: Customer Acceptance & Product Support Engineer Position Summary: Experienced Quality Assurance Engineer (Telecom Application Software) for providing Customer Acceptance and product Support. Work closely with Engineering, Quality Assurance, Deployment teams to ensure highest level of Software quality and customer satisfaction. Primary Duties And Responsibilities: Analyze requirement and Functional specification and write required test specification Prepare, review and execute test plans for product Acceptance Testing Analyze test results, test metrics and present test reports for Telcom protocols (SIP, SS7, Diameter, MAP) & REST APIs Provide product support for TNS CAS Platform and applications Continuously provide inputs to improve software quality and product’s robustness and availability Work on complex problems and carry out exhaustive investigation/analysis along with necessary follow-up activities to identify the root cause and key out effective workarounds to resolve the field issues Work closely with customer to understand the requirement & debugging of issues. Qualifications: 7+ years of experience in product testing in distributed environment in Telcom domain 7+ years’ experience working on Linux/Unix systems (Red Hat, Ubuntu preferred) Experience in driving and supporting User Acceptance Testing for telecom customers Experience in Telecom Protocol Testing (SIP, SS7, Diameter, VOIP, VOLE, LTE) - MUST (Strong Experience in SS7, SIP, IMS) Experience in handling functional automation testing using SPECTRA, Jmeter, SIPp, Valid8 Experience in product security testing; Exposure to vulnerability assessment tools RAPID7, Nessus Experience in providing technical support to clients in order to help them troubleshoot issues Working with clients to develop a test plan that meets their requirements Experience in load testing and performance testing Excellent analytical and problem-solving abilities Exposure to application servers, database and signaling protocols in telecom domain is mandatory Team player with excellent interpersonal, organizational, and communication skills Optional Desired Qualifications Red Hat, CentOS, Ansible, KVM, Docker, Kubernetes experience preferred Experience with Oracle Database, SQL, shell scripting and networking concepts Education And Certifications: Bachelor’s degree or equivalent experience required Qualifications If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India's fastest fin tech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest, and trade bonds - all in one place. All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Loans - Term loans and working capital solutions for enterprises. Yubi Invest - Bond issuance and investments for institutional and retail participants. Yubi Pool- End-to-end securitisations and portfolio buyouts. Yubi Flow - A supply chain platform that offers trade financing solutions. Yubi Co.Lend - For banks and NBFCs for co-lending partnerships. Currently, we have onboarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR 100,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionising the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 700+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Job Title: L2 Network Engineer Company: Spocto Technologies Pvt Ltd Location: Mumbai Spocto office Employment Type: Full-Time, Permanent Role Category: IT Network / Security and compliance Industry: IT Services & Consulting Department: Information Technology Reporting to: Director Job Description: Spocto Technologies Pvt Ltd is seeking a skilled L2 Network Engineer to join our dynamic team. As an L2 Network Engineer, you will be responsible for overseeing the monitoring,maintenance, and support of our network infrastructure including the call centre. This roleoffers a rewarding career opportunity for a professional who thrives in a fast-paced environment and is passionate about network technology. Key Responsibilities: Monitor and maintain network infrastructure, including Wi-Fi, switches, firewalls, and other network equipment. Configure and manage Meraki and Cisco switches. Troubleshoot network issues in collaboration with Local IT teams to address performance degradation and ensure service uptime. Implement network upgrades, changes, and enhancements. Work closely with L1 support and other technical teams to resolve complex network issues. Ensure network security, compliance, and adherence to industry best practices. Address and resolve SIP/VOIP related issues. Address and resolve call centre Network related issues. Requirements Qualifications: Proven experience in network monitoring, maintenance, and troubleshooting. Proficiency in configuring Meraki and Cisco network equipment and firewall. Solid understanding of network security principles and compliance. Familiarity with SIP/VOIP technologies. Excellent problem-solving skills and the ability to work effectively with technical teams. Strong communication skills and a collaborative approach to teamwork. Benefits Benefits We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Show more Show less

Job Title: IT Specialist / Administrator Location: Kochi, Kerala Salary: INR 4.2 to 4.8lac PA Job Type: Full-time Shift Timings: 9:30 PM 5:30 AM IST (U.S. Shift) Overview: We are seeking a highly skilled and adaptable IT Specialist / Administrator to join our growing team . This role combines system administration, IT support, and hands-on development with a focus on .NET and Power BI. The ideal candidate will be a tech-savvy professional with strong problem-solving abilities and the drive to continuously improve systems and processes. Job Summary This role requires hands-on experience in .NET development, Power BI, database management,networking, data encryption tools, voice systems, and mobile device management (MDM). The ideal candidate will support both backend systems and end-user technology while driving secure, scalable, and efficient IT operations.. Key Responsibilities: Application Development (.NET) Design, build, and maintain enterprise-level applications using .NET (C#, ASP.NET, MVC). Integrate third-party APIs and services as needed. Debug, test, and optimize applications for speed and performance. Support existing business solutions. Build integration between systems ensuring seamless data integration between systems. Business Intelligence & Reporting Develop interactive Power BI dashboards and data visualizations to support business decisions. Design data models and manage data transformation using DAX and Power Query. Ensure secure and efficient data sourcing and reporting pipelines Hands on experience with MS SQL, SSIS & other data transformation tools. Network & Infrastructure Management Manage the current hosting environment Monitor network performance, troubleshoot issues, and ensure high availability Ensure compliance with IT infrastructure standards. Security & Encryption Implement and manage data encryption solutions (e.g., BitLocker, SSL/TLS, AES). Perform regular audits to ensure data protection and compliance with security protocols. Support access control and identity management frameworks. Voice Systems Support Configure and maintain IP-based voice systems (VoIP, SIP). Ensure high-quality voice communication with minimal downtime. Coordinate with service providers for escalations and upgrades. Mobile Device Management (MDM) Support MDM solutions to manage company-issued mobile devices. Enforce mobile security policies, app deployment, and remote wipe capabilities. Support end-users in device setup, configuration, and issue resolution. Desired Candidate Profile: Bachelor's degree in Information Technology, Computer Science, or related field. 4+ years of experience in IT operations, development, and infrastructure management. Proficient in: .NET development and other tools (e.g., JavaScript, SQL, Python) Power BI (DAX, Power Query) Database management (MS SQL) Data encryption tools and cybersecurity protocols Voice communication systems (VoIP/SIP) Mobile Device Management platforms Salary & Benefits: Performance-based annual bonus Medical insurance coverage Paid time off Opportunity to work on impactful IT and development projects Additional Requirements: Availability to work night shifts (U.S. Shift) is mandatory. Location: Kochi office. If you're a tech enthusiast with a blend of IT admin and development expertise looking to make a difference in a collaborative environment, apply now!

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Network Voice and Collabration Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.