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0.0 - 3.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise CCNA network or security or equavalent Firewall Certification certified. Hands on experience Fortigate/Checkpoint/paloalto/cisco Experience on firewalls and Network Experience on Routing protocol : customer end router BGP, EIGRP, OSPF. Experience on Load Balancers products will be preffered. Work from client location in mumbai 24*7 shift operations Plan and Implementing change request w.r.t network and security technology. Install and troubleshoot network/firewall device. 0-3 years of experience Implement and troubleshoot network and security protocols Understanding of ITIL concepts. Experience in ticket handeling through service now. Able to perfomre Network monitoring Able to perorm ISP coordination and Escalations. Able to perform OEM coordination aand Escalation. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 2 days ago
0 years
0 Lacs
Delhi, India
On-site
About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Role Overview: Role We are an international telecommunications/commtech company and provides various services including, international and domestic voice services, MPLS, Internet transit, VoIP, IoT, Mobility, CPaaS, CaaS, managed security, cloud, subsea cable capacity and/or other cutting-edge commtech services. We are seeking a dynamic regulatory professional to join our Legal & Regulatory Affairs team. The role is designed to provide end-to-end support across two key focus areas: Dedicated regulatory advisory and support to the Product Office Operational regulatory responsibilities including litigation and compliance tracking Key Responsibilities: I. Regulatory Product Support Act as the primary regulatory liaison to the Product Office, working closely with Product, Network, Legal, and Technology teams. Provide regulatory risk assessments and compliance inputs during product conceptualization, design, and go-to-market stages. Advise on applicable licensing requirements, statutory obligations, and service rollout norms. Maintain a product-wise regulatory tracker and risk matrix. Provide guidance on OSP (Other Service Provider) regulations and DoT guidelines, and support product and operations teams in adhering to them. Liaison with Regulator for approvals and clarifications, if required. II. Regulatory Operations Assist in handling regulatory and legal proceedings before TRAI, DoT, TDSAT and other bodies. Support vetting of commercial documentation from a regulatory standpoint, including LOUs, LOAs, MSAs, customer agreements, etc. Track changes to regulatory frameworks and draft internal briefing notes or impact memos. Contribute to regulatory submissions, consultation responses, and DoT/TRAI filings. Maintain internal documentation for OSP compliance, UL license requirements, and support any audits or inspections. Provide support for RFPs, customer queries, or onboarding reviews from a regulatory perspective. Skills & Competencies Required Strong understanding of Indian telecom regulations, licensing frameworks, and digital sector compliance requirements Proven ability to interpret legal requirements and apply them to business scenarios, especially in product or technology contexts Excellent drafting, documentation, and stakeholder coordination skills Familiarity with regulatory bodies and procedures (e.g., TRAI, DoT, TDSAT) Proactive mindset, attention to detail, and ability to balance long-term strategy with day-to-day execution
Posted 2 days ago
5.0 years
0 Lacs
Kochi, Kerala, India
Remote
Job Description NOV is seeking a skilled and motivated engineer to join our global family in the highly skilled network support team. Our network is worldwide, across more than 60 countries in all the continents. Are you the person we are looking for? You are highly motivated, passionate about technology, and you think it is fun to work on new technology in an ever evolving environment. Our environment includes LAN, WAN, Wireless as well as Load Balancers, Firewalls, VPNs, VOIP, Security and more. Are you the person people seek advise from? We need you to evaluate, recommend and support our policies. Responsibilities Per project plans, service level agreements, and corporate standards - researches, proposes, designs, implements, maintains, monitors, reports on and consults regarding the following technical areas of focus: Service and Maintenance WAN and LAN, Wireless and Remote Access Converged network services, e.g. VoIP, Video, etc. Routing and VLAN, Firewall, Networked Application maintenance. Zero Trust least-privilege branch access. Network cloud services security. Networked systems monitoring, auditing and reporting. Researches, assesses, recommends and implements improvements to the corporate network and systems environments. Manages vendor relationship and cost tracking for related products and services. Maintains, administers and solves network challenges operations on a day-to-day basis. Supports the IT department in the design and implementation of network components, including support of development systems and assistance with testing. Architects, maintains and consults regarding all network components, functions, naming conventions and IP service implementations (ip schemes, VLANs, routing, dns, wins, dhcp, IPSec, telephony integration, etc.). Provides and maintains comprehensive documentation of network systems. This is to include all LAN/WAN/MAN/Wireless infrastructure and disaster recovery planning. Supports secured remote access inter connectivity for network resources to Users. Requirements Bachelor’s Degree in Computer Science or related field. 5+ years of technical experience in networking technologies 3+ years in Enterprise Networking Management Working knowledge or experience with PC based server platforms. Competent at converged voice and networking technologies. Strong knowledge of Aruba switching, routing, wireless, and QoS, networked applications interoperability and IT industry standards. Knowledge about SD-WAN technology using Versa Networks or similar. Knowledge about hybrid cloud networks and security services using Zscaler or Cloudflare. Experience administering, and maintaining LAN/WAN hardware and systems, i.e. switches, routers, firewalls, wireless networking systems, remote access systems and vendors/providers. About Us Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.
Posted 2 days ago
8.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
Working Days - Fixed 5 Days (Rotational shift) Timings: - 10:00 am to 07:00 pm PST (US Night Shift). Experience: Minimum 8+ years About the Role: We are hiring an experienced L3 Technical Support Engineer to join our global IT support team. This role involves supporting complex infrastructure issues, cloud platforms, virtualization, backups, and advanced troubleshooting. The ideal candidate will have hands-on experience working in an MSP environment and possess deep technical expertise across multiple domains. Key Responsibilities: Provide Level 3 support for Windows Servers, Active Directory, DNS, DHCP, and Group Policies. Manage and troubleshoot VMware ESXi/vSphere and Azure Virtual Desktop environments. Support cloud platforms such as Azure, O365, AWS , and implement Intune, Exchange Online , SharePoint, and OneDrive. Handle DNS crashes, lookup zones, NSG rules, firewalls (e.g., FortiGate), VPNs, and VoIP systems. Use MSP tools (e.g., ConnectWise, Datto RMM, Atera ) for remote monitoring and automation. Perform data recovery, backup management (Veeam, Acronis, Backup Exec), and patch management (SCCM/MECM). Work closely with SOC/NOC teams on incidents, root cause analysis, and EDR response. Automate routine tasks using PowerShell and scripting to improve operational efficiency. Required Skills: Windows Server 2008–2022, AD, DNS, DHCP, GPO, WSUS, FSRM VMware vSphere, Hyper-V, Azure Virtual Desktop (AVD) Microsoft 365: Exchange Online, SharePoint, Teams, Intune Cloud: Azure, AWS, Azure AD, Conditional Access Firewall/VPN: FortiGate, Cisco ASA, Windows Firewall, NSG Backup & Recovery: Veeam, Acronis, Backup Exec MSP Tools: ConnectWise, Datto RMM, Kaseya (any) PowerShell scripting, automation, and monitoring Network troubleshooting: TCP/IP, LAN/WAN, Routing, DNS Zones VOIP: Teams, RingCentral, Switchbox, Avaya (any) Preferred Qualifications: 8+ years of IT infrastructure and technical support experience Experience in an MSP or multi-client environment Microsoft / VMware / Azure certifications (Preferred) Excellent troubleshooting and communication skills Hands-on with incident management, escalation, and RCA processes. Company Benefits : 5 days working – Rotational week off. Salary credited on the 3rd of every month. Health Insurance. Accidental Insurance. Life Insurance. Gratuity. ESIC and Provident Fund (eligible employees). An initial one-month free accommodation for outstation employees. Night Cab Drop-off facility (on request- subsidized cost). Work training programs. Rewards C Recognition vouchers. Team outings. Annual get-togethers and many more.
Posted 2 days ago
3.0 years
1 - 5 Lacs
Hyderābād
On-site
DESCRIPTION As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. Industry analysts have said, “Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.” We are seeking a Senior Systems Engineer who is an expert in SIP/VoIP to help us lead our Hyderabad team to help us support and expand the Amazon Connect telecom infrastructure. Amazon Connect supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way — and it is unique in the industry. We are looking for engineers to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity. Be part of the team that handles large amount of phone calls, among the largest in contact center platforms globally. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 3+ years of network and operating system support experience Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience 3+ years of Telephony related experience, ie SIP, RTP, Voip, Open source voice services Experience as a senior technical leader PREFERRED QUALIFICATIONS Experience troubleshooting telephony systems in a carrier environment. Experience with open-source VoIP systems like Asterisk, Free-Switch, SIPp, SER Operational experience in a 24/7 production environment Experience working as part of a global team Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Systems, Quality, & Security Engineering
Posted 2 days ago
0 years
0 Lacs
Coimbatore, Tamil Nadu, India
Remote
Detail-oriented and technically adept Tech Support professional with hands-on experience in VoIP systems (3CX), SBC configuration, server setups, and security camera installations. With a foundation in B.Com General and a strong passion for technology, I’ve grown from a Support Engineer to a reliable Tech Support Specialist known for quick issue resolution and clear communication. Currently expanding my skills into cybersecurity and data engineering, actively learning how data and security intersect to shape modern IT environments. I enjoy solving technical problems, configuring secure networks, and helping users make the most out of their tools. Let’s connect if you’re in the tech world or looking to collaborate on infrastructure, support, or learning opportunities in the security/data space. Tech Support Specialist Cal4Care | – Present Provide end-to-end technical support for 3CX VoIP systems across multiple clients. Configure and troubleshoot SBCs, IP phones, and user extensions. Monitor system performance and escalate complex issues where necessary. Assist in server installation and camera surveillance system setup. Offer user training and documentation support for clients and internal teams. Support Engineer Assisted users with software/hardware issues, ensuring timely resolution. Participated in on-site device setup and remote troubleshooting. Developed initial technical documentation for repeat issue mitigation. Education: Bachelor of Commerce (General) PRIST University Skills VoIP Troubleshooting Server Installation Surveillance & IP Camera Setup Basic Networking Windows & Linux Environments Customer Support & Communication Cybersecurity (Learning) Data Engineering (Learning Python, SQL, Cloud) Certifications 3CX Basic Certification Interests Cybersecurity Tools & Threat Analysis SQL and Data Pipelines Network Security Cloud Infrastructure
Posted 2 days ago
3.0 years
9 - 10 Lacs
Hyderābād
On-site
DESCRIPTION As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. Industry analysts have said, “Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.” We are seeking Systems Engineers who are experts in SIP/VoIP to join our Hyderabad team to help us support and expand the Amazon Connect telecom infrastructure. Amazon Connect supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way — and it is unique in the industry. We are looking for engineers to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity. Be part of the team that handles large amount of phone calls, among the largest in contact center platforms globally. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 3+ years of network and operating system support experience Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience 3+ years of Telephony related experience, ie SIP, RTP, Voip, Open source voice services PREFERRED QUALIFICATIONS Experience troubleshooting telephony systems in a carrier environment. Experience with open-source VoIP systems like Asterisk, Free-Switch, SIPp, SER Operational experience in a 24/7 production environment Experience working as part of a global team Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Systems, Quality, & Security Engineering
Posted 2 days ago
2.0 years
9 - 10 Lacs
Hyderābād
On-site
DESCRIPTION As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. Industry analysts have said, “Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.” We are seeking Systems Engineers who are experts in SIP/VoIP to join our Hyderabad team to help us support and expand the Amazon Connect telecom infrastructure. Amazon Connect supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way — and it is unique in the industry. We are looking for engineers to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity. Be part of the team that handles large amount of phone calls, among the largest in contact center platforms globally. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 2+ years of network and operating system support experience Bachelor's degree in computer science or equivalent, or 2+ years of technical support experience 2+ years of Telephony related experience, ie SIP, RTP, Voip, Open source voice services PREFERRED QUALIFICATIONS Experience troubleshooting telephony systems Experience with open-source VoIP systems like Asterisk, Free-Switch, SIPp, SER Operational experience in a 24/7 production environment Experience working as part of a global team Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Systems, Quality, & Security Engineering
Posted 2 days ago
1.0 - 3.0 years
0 Lacs
Cochin
On-site
Key Responsibilities:Hardware & Networking Support Install and configure desktops, laptops, printers, scanners, and biometric systems. Set up and maintain LAN/WAN/Wi-Fi networks, switches, routers, and firewall appliances. Monitor and troubleshoot network performance and connectivity issues. Software & System Support Install, update, and troubleshoot operating systems and essential software applications. Manage antivirus, firewall, backups, and ensure compliance with security protocols. Support integration of medical equipment with HIS and network systems. Troubleshooting & Help Desk Respond promptly to IT service requests from clinical and non-clinical staff. Troubleshoot issues related to hardware, software, email, internet, and other IT systems. Log, escalate, and resolve incidents within the defined SLA. HIS Training & Support Train new users on the Hospital Information System including registration, billing, pharmacy, lab, and reports. Resolve day-to-day HIS issues and coordinate with HIS vendors for escalated support. Maintain user access, permissions, and data integrity within the HIS. IP Telephony (VoIP) Install, configure, and support IP phone systems. Troubleshoot voice quality issues and liaise with telecom providers when needed. Maintain extensions, call routing, and device provisioning. Documentation & Compliance Maintain IT inventory, license documentation, and asset registers. Prepare incident reports, maintenance logs, and user manuals. Ensure compliance with Qatar's local data protection and cyber security laws. Minimum Qualifications: Education: Diploma or Bachelor's degree in Computer Science, Information Technology, or related field. Experience: 1–3 years in IT support, preferably in a healthcare or clinic environment. Preferred Skills: Proficiency in troubleshooting Windows OS, basic networking, printers, and routers. Experience with HIS systems and electronic medical records (EMR). Familiarity with IP phone (VoIP) setup and support. Basic knowledge of Tally or ERP systems (optional). Strong communication and user support skills. Fluency in English Job Type: Full-time Shift: Day shift Application Question(s): Willing to relocate to Qatar Experience: Networking: 1 year (Preferred) Work Location: In person
Posted 2 days ago
14.0 years
0 Lacs
Delhi, India
On-site
Company Description Infinicore Technologies is a leading provider of comprehensive IT solutions, known for delivering innovative services that drive business growth and technological advancement. Our team of experts combines technical expertise with business acumen to deliver solutions that are not only cutting-edge but also aligned with strategic goals. We pride ourselves on our ability to tailor our services to meet the unique needs of each client, ensuring optimal outcomes and customer satisfaction. Role Description This is a full-time, on-site role for a Service Delivery Manager in IT, located in Delhi, India. The Service Delivery Manager will be responsible for overseeing the delivery of IT services to clients, ensuring customer satisfaction, and managing service delivery processes. Daily tasks include coordinating with technical teams, monitoring service performance, and implementing IT service management best practices to meet client needs and business objectives. 14+ years of progressive experience in IT Infrastructure Project Management , specializing in networks, wireless, collaboration solutions , and data center setups Strong background in managing greenfield and brownfield projects across India, UK, Switzerland, and Italy Designed and deployed scalable and resilient network architectures to support global operations Successfully led production environment setups using Cisco Nexus core switching for fiber infrastructure and latency reduction Implemented enterprise-wide wireless (Wi-Fi 6 ready) and VoIP communication solutions across multiple regions Architected robust video conferencing systems using multi-vendor platforms including Cisco, Logitech, Lifesize, and Yealink Defined and executed network redundancy and disaster recovery strategies for critical systems Mentored cross-functional teams on network design best practices , improving efficiency and knowledge sharing Expert in IT Service Management (ITSM) and SLA management with a strong focus on service delivery and customer satisfaction Adept at managing vendors and stakeholders , ensuring timely and cost-effective delivery of IT projects Proven track record in budgeting, cost control, and risk management across large-scale infrastructure rollouts Developed comprehensive network documentation and architecture blueprints for business continuity Familiar with tools and technologies such as Cisco, Meraki, Ruckus, Avaya, Genesys, SolarWinds, and Zabbix Hands-on experience in collaboration technology rollouts , including the introduction of interactive conference panels Strong communication and interpersonal skills; effective in multi-cultural and cross-functional environments Certifications in relevant domains and MBA in Information Technology from Sikkim Manipal University.
Posted 2 days ago
5.0 years
3 - 4 Lacs
Chennai
On-site
Engineer, Internal Networks Engineering PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Design, implement, operate, and enhance the global SES Network Infrastructure (LAN / WAN / DNS / Wi-Fi / Datacenter) both on premise and in the Cloud using industry best practices and innovation as well as SES defined architecture standards and guidelines Provide leadership regarding Cloud network architecture and the implementation of infrastructure to support the modernization of systems Establish and maintain cloud architecture, tools, and processes for migrating legacy applications to modern architectures using Agile / DevOps approaches Simplify the existing MPLS WAN using SDWAN technologies by implementing an SDWAN strategy using new technology with a focus on Versa and Microsoft ExpressRoute Design and enhance on premise infrastructure to migrate disparate enclaves to a modern multi-tenant solution Act as the liaison between the IT Network team and internal and/or external vendors for project execution Responsible for the creation of the project inputs for annual IT Network budget Negotiate with equipment suppliers and recommend cost effective solutions and ongoing maintenance arrangements Proactively monitor the SES IT Infrastructure both on prem and Cloud through enterprise monitoring tools Proactively monitor the internet, MPLS and telephony connectivity and work with the providers on incidents Actively participate in Problem / Incident resolution and manage complex trouble tickets as required Create troubleshooting procedures for complex issues Create knowledge base articles and documentation to be used by internal IT teams Provide support to internal and external customers for clarification of technical matters and the resolution of technical issues Maturity improvement and adherence of/to all IT service management processes, including change management Devise and maintain standards and standard operating procedures Work actively with the Service Desk to help create troubleshooting procedures for common issues Help create knowledge base articles for common issues and for user self-help portal Stay up to date with state-of-the-art IT concepts and technologies COMPETENCIES Ability to integrate into and lead cross-functional and/or virtual project teams Professional level understanding of network architectures, technologies and protocols including cloud concepts Developed Interpersonal skills - Teamwork / Relationship management / Problem solving Strong analytical and problem-solving skills: ability to frame complex problems or business issues and can elaborate and articulate alternative solutions Innovative spirit and business acumen Proactive approach towards potential and/or current customers Ability to set priorities autonomously and to proactively deliver results, even under tight deadlines Ability to overcome resistance to change Willingness to learn new technologies Strong focus on simplification and standardization QUALIFICATIONS & EXPERIENCE Bachelor’s degree in Computer Science, Business Information Systems or equivalent Minimum 5 years of applicable professional experience in a large heterogeneous environment Strong Networking Experience – Cloud / LAN / WAN / Wi-Fi / Datacenter with a focus on Microsoft Azure, Cisco and Versa Experience with Agile / DevOps methodologies Solid experience with IP routing / switching including BGP, OSPF and QoS Microsoft Azure / Cisco certifications Experience with SDWAN technologies Experience with VOIP / Unified communications with a focus on Microsoft Teams OTHER KEY REQUIREMENTS / COMMENTS On-call duties will be required 24/7 on a rotational basis Ability to travel domestically and internationally around 10% of the time SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here.
Posted 2 days ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. Industry analysts have said, “Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.” We are seeking Systems Engineers who are experts in SIP/VoIP to join our Hyderabad team to help us support and expand the Amazon Connect telecom infrastructure. Amazon Connect supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way — and it is unique in the industry. We are looking for engineers to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity. Be part of the team that handles large amount of phone calls, among the largest in contact center platforms globally. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues. About The Team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications 2+ years of network and operating system support experience Bachelor's degree in computer science or equivalent, or 2+ years of technical support experience 2+ years of Telephony related experience, ie SIP, RTP, Voip, Open source voice services Preferred Qualifications Experience troubleshooting telephony systems Experience with open-source VoIP systems like Asterisk, Free-Switch, SIPp, SER Operational experience in a 24/7 production environment Experience working as part of a global team Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A3048608
Posted 2 days ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. Industry analysts have said, “Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.” We are seeking Systems Engineers who are experts in SIP/VoIP to join our Hyderabad team to help us support and expand the Amazon Connect telecom infrastructure. Amazon Connect supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way — and it is unique in the industry. We are looking for engineers to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity. Be part of the team that handles large amount of phone calls, among the largest in contact center platforms globally. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues. About The Team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications 3+ years of network and operating system support experience Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience 3+ years of Telephony related experience, ie SIP, RTP, Voip, Open source voice services Preferred Qualifications Experience troubleshooting telephony systems in a carrier environment. Experience with open-source VoIP systems like Asterisk, Free-Switch, SIPp, SER Operational experience in a 24/7 production environment Experience working as part of a global team Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A3048609
Posted 2 days ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. Industry analysts have said, “Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.” We are seeking Systems Engineers who are experts in SIP/VoIP to join our Hyderabad team to help us support and expand the Amazon Connect telecom infrastructure. Amazon Connect supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way — and it is unique in the industry. We are looking for engineers to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity. Be part of the team that handles large amount of phone calls, among the largest in contact center platforms globally. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues. About The Team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications 2+ years of network and operating system support experience Bachelor's degree in computer science or equivalent, or 2+ years of technical support experience 2+ years of Telephony related experience, ie SIP, RTP, Voip, Open source voice services Preferred Qualifications Experience troubleshooting telephony systems Experience with open-source VoIP systems like Asterisk, Free-Switch, SIPp, SER Operational experience in a 24/7 production environment Experience working as part of a global team Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A3048610
Posted 2 days ago
2.0 - 5.0 years
2 - 7 Lacs
Ahmedabad
On-site
Job Title: FreeSWITCH & Call Center Solution Developer (Lua) Exp :2 to 5 years Job Summary: We are seeking a skilled FreeSWITCH Developer with hands-on experience in call center solution development and customization. The ideal candidate must be proficient in Lua scripting, have a solid understanding of VoIP protocols, and be capable of building scalable and high-performance voice applications and call flows. Familiarity with open-source telephony platforms and call center solutions like FusionPBX, VICIdial, or Asterisk is a strong plus. Key Responsibilities: · Design, develop, and customize FreeSWITCH-based voice and call center applications. · Write and maintain Lua scripts for call routing, IVRs, conferencing, and voicemail. · Implement and support complex call flows, voice menus, and call queuing systems. · Integrate with external systems (e.g., CRMs, databases, billing systems) via REST APIs, WebSockets, or sockets. · Optimize system performance, troubleshoot VoIP issues (SIP/RTP), and provide Tier 2/3 technical support. · Configure and manage FreeSWITCH modules, dial plans, and profiles. · Customize existing open-source platforms like FusionPBX or build from scratch if needed. · Work closely with DevOps and QA to deploy and test solutions. · Prepare technical documentation and user manuals. Required Skills & Qualifications: · 2–5 years of hands-on development experience with FreeSWITCH. · Strong proficiency in Lua scripting for telephony use cases. · Good understanding of SIP, RTP, WebRTC, and other VoIP standards. · Experience customizing or extending call center platforms (FusionPBX, VICIdial, etc.). · Familiarity with Linux administration (Debian/Ubuntu preferred). · Hands-on experience with REST APIs, MySQL/PostgreSQL, and JSON/XML. · Ability to debug call flows using SIP traces, logs, and sngrep/wireshark. · Experience with scripting languages like Bash or Python is a plus. Preferred Qualifications: · Experience in multi-tenant or high-availability VoIP architecture. · Familiarity with WebRTC and browser-based calling features. · Experience with containerization (Docker), CI/CD pipelines, and Git. · Prior involvement in building custom call center dashboards or real-time monitoring tools. Soft Skills: · Strong problem-solving and debugging skills. · Ability to work independently and within a team. · Excellent communication and documentation skills. · Comfortable working in Agile/Scrum environments. Job Type: Full-time Pay: ₹16,945.36 - ₹61,433.68 per month Benefits: Food provided Paid sick time Schedule: Monday to Friday
Posted 2 days ago
3.0 - 5.0 years
0 Lacs
Indore, Madhya Pradesh, India
Remote
Job Description: We are looking for a skilled and proactive IT Engineer to manage and maintain our organization's IT infrastructure. The ideal candidate will be responsible for managing networks, local servers, data sharing systems, and ensuring robust cybersecurity across the organization. Key Responsibilities: Network Management: Configure, manage, and troubleshoot LAN, WAN, and wireless networks. Monitor network performance and implement upgrades as needed. Handle IP addressing, DHCP, DNS, and routing protocols. Server Management: Install, configure, and maintain local servers (Windows/Linux). Manage file, application, and backup servers. Schedule and monitor regular backups and system restore plans. Local Network Sharing: Set up shared drives and printers across the organization. Ensure access permissions and data integrity for all shared resources. Implement access control policies based on user roles. Cybersecurity: Ensure firewall, antivirus, and endpoint security is up to date. Conduct regular security audits and vulnerability assessments. Educate staff on safe computing practices and phishing awareness. Hardware and Software Maintenance: Install, troubleshoot, and repair desktops, laptops, and peripherals. Manage software licensing and update systems. Coordinate with vendors for hardware/software procurement and AMC. User Support: Provide timely technical support to employees (onsite and remote). Maintain a ticketing system for tracking and resolving issues. Create user guides or training sessions for basic IT operations. Documentation & Compliance: Maintain network diagrams, asset registers, and IT documentation. Ensure compliance with data privacy and security policies (ISO/ITIL if applicable). Other Preferred Skills (optional but useful): Experience with cloud systems (e.g., AWS, Google Workspace, Office 365). Familiarity with virtualization tools (VMware, Hyper-V). Knowledge of VoIP setup and maintenance. Scripting/automation knowledge (PowerShell, Bash). Experience: 3-5 Years Location: Indore Experience: 2-5 Years Location: Indore
Posted 2 days ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Exp : 15yrs to 20yrs Seasoned Network & Security Architect/SME typically focuses on designing, implementing, and maintaining secure network infrastructure, including firewalls, Routers, Switches ,LB ,Wireless etc. Primarily into Network security and should have secondary knowledge in Routing ,Switching &Wireless at LAN/WAN/DC/DR /Cloud etc. Responsibilities include identifying assessing risks, developing security policies, and responding to Network security incidents. Key Responsibilities Not limited to: Develop and implement robust security architectures for various IT projects, including networks, firewalls, routers, and other network devices. Work closely with Operational teams & make sure L3/L4 escalation support is provided for Bank users by following Incident/Change/Problem management policies on daily basis. Lead efforts in responding to security breaches or attacks, including incident investigation, containment, and recovery. Provide guidance and training to Network/security Junior team members on security protocols and best practices. Create and enforce security policies and guidelines, ensuring compliance with industry standards and regulations Remain informed about the latest security threats, vulnerabilities, and technologies. Work closely with SOC, Governance & IAD team to be compliance with various auditing/Industry standards like PCI&DSS/RBI CSITE/ISO27001/ITIL Be Network spoc during DC-DR migration of critical & Non critical applications periodically. Conduct Review meetings with OEM & Vendor partners to maintain seamless service as per SLA. Additional Skills and Knowledge: Deep understanding of network protocols, including TCP/IP, EIGRP/OSPF,BGP,VOIP. Familiarity with various security technologies, including firewalls, intrusion detection systems, intrusion prevention systems, VPNs, and endpoint security solutions. Ability to assess and manage security risks, including identifying potential threats, developing mitigation strategies, and implementing security controls. Strong communication and leadership skills to effectively communicate security risks and vulnerabilities to stakeholders and to lead security teams. Ability to troubleshoot security issues and to develop solutions to address security vulnerabilities. Network & Security Knowledge on Public Cloud like AWS/Azure/OCI. Bank experience would add more value. Below are the technologies Bank is Managed with • Firewall – Palo Alto, Check Point, Cisco Firepower, FortiGate • Routing – OSPF, EIGRP, BGP(Cisco & Fortinet(SDWAN)) • Switching – Cisco ,Nexus switches ,Aruba Switches and all switching protocols • Load Balancing – F5 • NAC – Forescout Counter Act • AAA – Cisco ISE, Radius, TACAC’s • VPN – Site to Site, Dynamic over Routing protocols, Remote Access, GRE • Wireless – Enterprise Cisco, Aruba, Ruckus and Controllers • QoS, Packet Shapers, WAN Optimization • Packet Analysis tools – Wireshark, Riverbed • Monitoring – SolarWinds, NetFlow tech • WAN –SDWAN/MPLS/P2P
Posted 2 days ago
15.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Job Title: Engineering Manager Location: Gurugram, Haryana Experience Required: 12–15 years About the Role: We are seeking an experienced Engineering Manager to lead a talented team of FreeSWITCH engineers, Python developers, and UI/UX designers in building and scaling our click-to-call marketing SaaS analytics platform for advertisers. You will drive the development of a robust, scalable, and secure platform that empowers advertisers with real-time call tracking, analytics, and campaign optimization tools. Key Responsibilities: Lead and mentor a cross-functional team of FreeSWITCH engineers, Python developers, and UI/UX designers to deliver high-quality, scalable features for our SaaS platform. Oversee the end-to-end development lifecycle, from planning and architecture to deployment and maintenance, using Agile/Scrum methodologies. Ensure seamless integration of telephony systems (e.g., FreeSWITCH, VoIP) with analytics pipelines and advertiser-facing dashboards. Collaborate with product managers and stakeholders to translate advertiser needs (e.g., call attribution, ROI tracking) into technical solutions. Implement and maintain CI/CD pipelines, containerized environments, and API-driven integrations to support rapid iteration and scalability. - Uphold SaaS security best practices (e.g., SOC2, GDPR) to protect sensitive call and advertiser data. Foster a collaborative, inclusive team culture, motivating engineers to achieve technical and professional excellence. Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred). 12–15 years of software engineering experience, with expertise in both front-end (e.g., React, Angular) and back-end development (e.g., Python, Node.js). Proven experience building and scaling B2B SaaS platforms, ideally in adtech, martech, or analytics. Hands-on experience with VoIP and telephony systems (e.g., FreeSWITCH, Asterisk) and real-time communication protocols (e.g., SIP, WebRTC). Strong understanding of data analytics pipelines for processing and visualizing marketing metrics (e.g., call attribution, conversion tracking). Demonstrated leadership in managing cross-functional engineering teams, with a track record of delivering complex projects on time. Proficiency in containerization (e.g., Docker, Kubernetes), microservices, and API-first architectures. Experience with CI/CD tools (e.g., Jenkins, GitLab CI) and cloud platforms (e.g., AWS, GCP, Azure). Knowledge of SaaS security, including access control, data privacy, and compliance (SOC2, GDPR). Excellent problem-solving and decision-making skills in fast-paced environments. - Strong communication skills to convey technical concepts to non-technical stakeholders, such as advertisers or marketing teams. (Optional) Experience working in dynamic markets like Dubai or the Middle East, with an understanding of regional business practices. Preferred Skills Familiarity with adtech/martech ecosystems (e.g., CRM integrations, Google Ads, or call tracking platforms). Experience mentoring remote or distributed teams to maintain productivity and collaboration. Passion for building user-centric analytics platforms with intuitive UI/UX. Why Join Us? Be part of a fast-growing SaaS company revolutionizing click-to-call marketing analytics. Lead a talented team, work on cutting-edge telephony and analytics solutions, and make a direct impact on advertisers’ success.
Posted 2 days ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Company Description Wipro Limited is a global technology services and consulting company focused on building innovative solutions to address clients’ complex digital transformation needs. Leveraging a comprehensive portfolio in consulting, design, engineering, and operations, Wipro helps clients realize their boldest ambitions and create future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, Wipro is dedicated to helping clients, colleagues, and communities thrive in a constantly evolving world. For more information, visit www.wipro.com. Role Description This is a full-time on-site role for a Level 2 Voice Engineer, located in Mumbai. The Voice Engineer will be responsible for day-to-day operations including troubleshooting, managing voice infrastructure, ensuring network performance, and working on incident tickets related to voice systems. Duties also include configuring and maintaining voice gateways and SIP trunks, collaborating with other IT teams, and ensuring compliance with relevant standards and policies. Qualifications Strong understanding of VoIP, SIP, and voice network protocols Experience with configuring and managing voice gateways, and SIP trunks Strong hands-on experience with Cisco Control Hub Cloud and Webex Cloud Services . Strong troubleshooting and problem-solving skills Excellent written and verbal communication skills Ability to work independently in a fast-paced and dynamic environment Bachelor’s degree in Computer Science, Information Technology, or related field Relevant certifications such as CCNA, CCNP Voice, or equivalent are a plus
Posted 2 days ago
8.0 years
0 Lacs
Vadodara, Gujarat, India
On-site
Role: Software Architect - Embedded You are an Energetic, Passionate, and Innate Software Technology Leader having excellent knowledge of designing and developing Linux based embedded products and having an 8+ years of experience with at least 4-5 years of experience of technical leadership. You possess very good knowledge of Software Architecture and Design, Design Patterns, OOPS concepts, Data Structures and Algorithms, Messages Queues, Multi-threading applications, Networking concepts and software security. You are competent to design, develop and deliver Software applications and embedded products. Technical Skills Required : - Hands-on experience in C/ C++, Embedded C (Very strong exposure in C Programming concepts). - Linux, Command of Linux OS. - IPC – Inter-Process Communication exposure (Multithreading and Socket Programming). - Working experience or Knowledge with Microprocessors like Arm 7/9, Cortex A8/A15, Qualcomm, Intel, IMX,NXP etc will be a huge plus. - You have sound knowledge and hands-on experience in one or more Technologies/Platform like Socket Programming, Multi-Threading, ONVIF/RTSP, Video codecs H264/H265, Video Parsing of H264/H265, Image processing, Embedded Web Server, BLE, WIFI, RS485. UART, Push Notification (FCM), VoIP (SIP & RTP). - You possess good knowledge and working experience in one or more Tech Stacks/Frameworks like Ffmpeg, Gstreamer, QT/QML, LIVE555, OpenCV(Image Processing), Networking Fundamentals, Basic Linux commands. - You are proficient in at least two or more languages from among C, JAVA, Python, C++, HTML/CSS, JQuery/Javascript. - You take complete ownership of timely product delivery with impeccable software quality. - You have experience in building, leading, and managing multi-engineer project teams. - You have the ability to navigate the teams through fast changing market needs. - You possess strong people leadership skills in growing/nurturing/mentoring the young engineers. - You have a good understanding of JIRA, Confluence, SVN, Fisheye, Crucible, Sonar/Parasoft/LDRA and Nessus/Nexpose.
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
As an Enterprise Voice Engineer (Associate), you will play a crucial role in supporting mission-critical voice infrastructure systems. Your responsibilities will include assisting in the deployment and basic support of voice infrastructure processes, upgrading voice routers and Cisco Unified Communication servers, and investigating functionality issues related to voice application data and system configurations. You will work closely with technical application teams to analyze and resolve application-related performance issues. In addition, you will be involved in voice administration tasks such as the installation and configuration of voice infrastructure, deployment of backup and recovery processes, and implementation of maintenance processes to ensure system stability and performance. You will also participate in Disaster Recovery tests for designated voice systems and contribute to monitoring, optimization, and diagnosis of network systems, providing detailed documentation to management. Collaborating with the Enterprise Voice Engineer Team Lead, you will help implement, configure, and support the Enterprise Voice Infrastructure. Adhering to change management policies, you will document all work and ensure compliance with organizational requirements. Similarly, you will manage incidents and requests, ensuring they meet organizational SLA and SLT requirements. To be successful in this role, you should have a minimum of 1-3 years of experience supporting an enterprise voice platform in a 24x7 environment. Proficiency in Cisco platforms like Cisco Call Manager, Cisco Unity, Cisco Contact Center Express, Cisco CUBE, and Cisco Emergency Responder is essential. Your skills should also encompass VOIP, Mobility, Wireless, Call Accounting systems, Voice recording systems, and Wallboard systems. You should demonstrate expertise in configuring voice architecture, collaborating with cross-functional teams and vendors, and possess excellent verbal and written communication skills, including active listening.,
Posted 2 days ago
0.0 - 7.0 years
0 Lacs
Bengaluru, Karnataka
Remote
Job Profile: Service ops engineer II (IT) Location: Bangalore | Karnataka Years of Experience: 4 - 6 years About the role, This role is responsible for providing comprehensive IT support to the organization, ensuring the smooth operation of all hardware, software, and network infrastructure. The ideal candidate will be a hands-on professional with a strong technical background in supporting a mixed-platform environment, with a particular emphasis on macOS, Linux and Windows systems. They will be adept at troubleshooting a wide range of technical issues, from individual user problems to broader network-wide challenges. This position requires a proactive and organized individual who can manage IT assets, handle vendor relationships, and effectively communicate with stakeholders at all levels. What you will do: End-User Support: Provide L1 and L2 technical support for desktops, laptops (including MacBooks, Linux & Windows laptops), and mobile devices. Troubleshoot and resolve hardware and software issues, including operating system repair, upgrades, and installations. Offer remote support and management to users, ensuring timely resolution of their technical problems. Manage the onboarding and offboarding process for employees, including account creation, hardware provisioning, and system access. Provide support for audio/video conferencing solutions in meeting rooms. Address issues related to VOIP phones. Network Management: Monitor and maintain the local area network (LAN) and wireless fidelity (WiFi) infrastructure, troubleshooting connectivity problems. Manage and configure network equipment such as routers, switches, ADSL modems, and handle MPLS connectivity. Possess a strong understanding of network fundamentals including DHCP, DNS, VPN, VLANs, TCP/IP, and HTTP. Perform routine checks of the server room and network connections to ensure optimal performance. System and Security Administration: Utilize endpoint management tools such as Jamf Connect/Pro, JumpCloud, or equivalent for managing and securing devices. Administer license and patch management for software, including antivirus updates and Windows patch deployment. Enforce security policies to prevent the installation of pirated software and ensure the overall security and efficiency of the IT infrastructure. Possess a basic understanding of Active Directory for user management. Knowledge of Linux operating systems is also required. IT Operations and Management: Maintain accurate IT asset management records. Prepare and present monthly reports on IT operations and performance. Create and maintain documentation, including daily checklists for server rooms and network connections. Effectively manage relationships with vendors for procurement and support. Utilize Excel or Google Spreadsheets with basic formulas and pivot tables for reporting and data management. Stakeholder and Communication Management: Effectively listen to and address the needs of end-users and other stakeholders. Clearly communicate technical information, both orally and in writing, to management, coworkers, and customers. Provide timely and relevant updates on IT-related matters. What We’re Looking For: Qualifications & Experience: Proven Experience: A graduate degree with 5-7 years of hands-on experience within the IT Service Delivery domain. Technical Versatility: Deep, hands-on expertise across macOS, Windows, and Linux environments. A strong command of network fundamentals (DHCP,DNS,VPN,TCP/IP) is essential. Leadership and Initiative: A demonstrated track record of successfully managing IT projects, mentoring junior staff, and collaborating effectively across technical and business functions. Problem-Solving Mindset: A proactive and organized approach to troubleshooting, with a passion for ensuring the security, stability, and efficiency of the entire IT infrastructure. Specialized Expertise: In-depth knowledge in at least one key technical domain (e.g., Network Management, Endpoint Security, Systems Administration) Visit our tech blogs to learn more about some the challenges we deal with: https://bytes.swiggy.com/the-swiggy-delivery-challenge-part-one-6a2abb4f82f6 https://bytes.swiggy.com/swiggy-distance-service-9868dcf613f4 https://bytes.swiggy.com/the-tech-that-brings-you-your-food-1a7926229886 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
chandigarh
On-site
As a Telecom Developer specializing in NodeJS, Asterisk, and SIP, you will be responsible for deploying telecom applications on private and public cloud platforms like Red Hat OpenStack, OpenShift, AWS, Azure, and GCP. Your role will involve the installation, acceptance, and performance management of 5G and O-RAN applications. Additionally, you will work on code pipeline and DevOps tools such as Jenkins, Git, GitHub, Bitbucket, Terraform, Azure DevOps, Kubernetes, and AWS DevOps. Your main responsibilities will include developing and implementing telecom solutions using Asterisk and SIP protocol to ensure high performance and scalability. You will utilize NodeJS for backend development, building robust services and APIs that integrate with telecom systems for seamless communication. Collaborating closely with architects and developers, you will translate requirements into technical solutions, participate in design and code reviews, and focus on optimizing and scaling applications to handle growing traffic and user demands. Integration with CRM systems like Salesforce, Zoho, and Leads Square will also be a key aspect of your role to ensure seamless data flow and synchronization. To excel in this role, you should have proven experience in developing telecom applications, a strong proficiency in NodeJS for backend development, and a deep understanding of telecom protocols, especially SIP, and Asterisk PBX. Familiarity with CRM integration, problem-solving skills, and the ability to work effectively in a collaborative environment are essential. A degree in Computer Science, Telecommunications, or a related field is preferred, along with at least 5 years of relevant work experience. In addition to technical skills, you should possess behavioral competencies such as attention to detail, customer engagement, proactive self-management, innovation, creativity, and adaptability. This full-time, permanent position requires in-person work and seeks candidates who can demonstrate hands-on experience with Asterisk, NodeJS, and SIP. A Bachelor's degree is preferred, and additional skills in VoIP, WebRTC, and cloud-based telephony solutions would be advantageous.,
Posted 2 days ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Engineer, Internal Networks Engineering Primary Responsibilities / Key Result Areas Design, implement, operate, and enhance the global SES Network Infrastructure (LAN / WAN / DNS / Wi-Fi / Datacenter) both on premise and in the Cloud using industry best practices and innovation as well as SES defined architecture standards and guidelines Provide leadership regarding Cloud network architecture and the implementation of infrastructure to support the modernization of systems Establish and maintain cloud architecture, tools, and processes for migrating legacy applications to modern architectures using Agile / DevOps approaches Simplify the existing MPLS WAN using SDWAN technologies by implementing an SDWAN strategy using new technology with a focus on Versa and Microsoft ExpressRoute Design and enhance on premise infrastructure to migrate disparate enclaves to a modern multi-tenant solution Act as the liaison between the IT Network team and internal and/or external vendors for project execution Responsible for the creation of the project inputs for annual IT Network budget Negotiate with equipment suppliers and recommend cost effective solutions and ongoing maintenance arrangements Proactively monitor the SES IT Infrastructure both on prem and Cloud through enterprise monitoring tools Proactively monitor the internet, MPLS and telephony connectivity and work with the providers on incidents Actively participate in Problem / Incident resolution and manage complex trouble tickets as required Create troubleshooting procedures for complex issues Create knowledge base articles and documentation to be used by internal IT teams Provide support to internal and external customers for clarification of technical matters and the resolution of technical issues Maturity improvement and adherence of/to all IT service management processes, including change management Devise and maintain standards and standard operating procedures Work actively with the Service Desk to help create troubleshooting procedures for common issues Help create knowledge base articles for common issues and for user self-help portal Stay up to date with state-of-the-art IT concepts and technologies COMPETENCIES Ability to integrate into and lead cross-functional and/or virtual project teams Professional level understanding of network architectures, technologies and protocols including cloud concepts Developed Interpersonal skills - Teamwork / Relationship management / Problem solving Strong analytical and problem-solving skills: ability to frame complex problems or business issues and can elaborate and articulate alternative solutions Innovative spirit and business acumen Proactive approach towards potential and/or current customers Ability to set priorities autonomously and to proactively deliver results, even under tight deadlines Ability to overcome resistance to change Willingness to learn new technologies Strong focus on simplification and standardization Qualifications & Experience Bachelor’s degree in Computer Science, Business Information Systems or equivalent Minimum 5 years of applicable professional experience in a large heterogeneous environment Strong Networking Experience – Cloud / LAN / WAN / Wi-Fi / Datacenter with a focus on Microsoft Azure, Cisco and Versa Experience with Agile / DevOps methodologies Solid experience with IP routing / switching including BGP, OSPF and QoS Microsoft Azure / Cisco certifications Experience with SDWAN technologies Experience with VOIP / Unified communications with a focus on Microsoft Teams Other Key Requirements / Comments On-call duties will be required 24/7 on a rotational basis Ability to travel domestically and internationally around 10% of the time SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here.
Posted 3 days ago
6.0 - 8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Network Security Administrator Monitoring of Network and Security devices of different OEMs like firewall, IPS, Antibots Good Understanding of Security technology and compliance Troubleshoot skill for Medium Complexity incidents. Configuration of firewalls and other security devices. Identifies problems and errors prior to or when they occur and provide the resolution. Enterprise network security maintenance Do you want to be at the forefront of designing and implementing cutting-edge network solutions Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customers networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers including new wireless and 5G technologies not yet adopted by most companies. Who You Are Network Security Administrator Educational Qualification: Diploma/Degree Experience and knowledge:5 years in Network and Security Certification: CCNA-Security/CCNP-Security/CCNP-Data Centre/CCSE/JNCIA-Security/JNCIP-DC/JNCIP-Security/Other Industry leading OEM Professional level Certification related to Firewall or Data center" Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 6+ years of experience focused on network support, configuration, and implementation 6+ years of experience in core switching, routing, MPLS, and firewalls Networking and security architecture and engineering support experience across local, regional, and global domains Ability to effectively execute multiple IT projects and deadlines with limited supervision Preferred Technical And Professional Experience Application Centric Infrastructure (ACI) deployment and data center experience Experience with design and implementing Software Defined Network (SDN) and large complex networks Experience with protocols and technologies such as, BDP, OSPF, MP-FBP EVPN, VXLAN, or VPC Being You Diversity is a whole lot more than what we look like or where we come from, its how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But were not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you and everyone next to you the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. Thats the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact&aposs Kyndryl email address. Show more Show less
Posted 3 days ago
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