Technical/Network Support Lead Vitel Global

5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As a Technical Support Lead at Vitel Global Communications Pvt Ltd in Hyderabad, you will be responsible for overseeing a team of technical support engineers to ensure the delivery of high-quality VoIP services and maintain customer satisfaction. Your main responsibilities will include team leadership, technical support, client interaction, process improvement, and documentation. In terms of team leadership, you will lead, mentor, and manage a team of technical support engineers, providing guidance and support to ensure high-quality performance. You will also be required to provide technical guidance and escalate complex technical issues to the appropriate teams when necessary. As the primar...

Posted 2 weeks ago

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