24 Voicebot Jobs

Position: Assistant Manager - Enterprise Sales Location: Andheri East, Mumbai, Maharashtra, India Industry: CPaaS | Gen-AI Chatbots | Voicebots Experience: 25 Years in B2B/Enterprise Sales Reports To: Regional Sales Head - West Employment Type: Full-time About the Company We are a fast-growing Communications Platform as a Service (CPaaS) & Gen AI company offering cutting-edge solutions in Messaging, Voice, Gen-AI powered Chatbots, and Voicebots. Our solutions are empowering over 100+ brands to automate customer interactions and enhance digital engagement across industries. Role Overview We are looking for a dynamic and results-driven Assistant Manager Enterprise Sales to drive B2B sales of o...

We're looking for an experienced AI/ML Technical Lead to architect and drive the development of our intelligent conversation engine. Youll lead model selection, integration, training workflows (RAG/fine-tuning), and scalable deployment of natural language and voice AI components. This is a foundational hire for a technically ambitious platform. Key Responsibilities AI System Architecture: Design the architecture of the AI-powered agent including LLM-based conversation workflows, voice bots, and follow-up orchestration. Model Integration & Prompt Engineering: Leverage APIs from OpenAI, Anthropic, or deploy open models (e.g., LLaMA 3, Mistral). Implement effective prompt strategies and retriev...

Role & responsibilities Build and deploy chatbots and voice bots for enterprise use cases. Collaborate with team members to design end-to-end conversational AI solutions. Integrate bots with business systems and maintain high-quality dialog flows. Stay updated with advancements in GEN AI and leverage them in ongoing projects. Preferred candidate profile Experience in designing and delivering solutions using Playbooks, DialogFlow, and Voice/Chatbots is mandatory. Prior hands-on delivery of Voice and/or Chat Bot projects. Familiarity with MCCS area is a plus. Experience with Python and Generative AI concepts/projects. Proficiency with at least one of: Playbooks, DialogFlow, or equivalent conve...

Role & responsibilities Build and deploy chatbots and voice bots for enterprise use cases. Collaborate with team members to design end-to-end conversational AI solutions. Integrate bots with business systems and maintain high-quality dialog flows. Stay updated with advancements in GEN AI and leverage them in ongoing projects. Preferred candidate profile Experience in designing and delivering solutions using Playbooks, DialogFlow, and Voice/Chatbots is mandatory. Prior hands-on delivery of Voice and/or Chat Bot projects. Familiarity with MCCS area is a plus. Experience with Python and Generative AI concepts/projects. Proficiency with at least one of: Playbooks, DialogFlow, or equivalent conve...

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Technology Travel Percentage 0% What you Bring Previous 8-12 years of experience delivering and managing large scale technical contact center implementations Knowledge in the following areas is critical RPA, CTI, Agent Desktops, Chatbot, Voicebot, Voice recording, PBX/ACD Knowledge of contact center applications such as QM, Speech analytics, Automation, VoC, Cloud & WFM is a definite plus Working knowledge of Jira/ServiceNow- develop metrics dashboards and filters, maintain user stories and issues, plan sprints, etc Working knowledge /Implementation Experience of RPA tools (U...

Role & Responsibilities Identify, Prospect & Qualify the potential sales opportunities of our products offerings in the Large Enterprises segment in the assigned Geography, Region and Industry vertical and achieve the Sales Revenue Targets. Build and maintain a robust Sales Pipeline and consistently track progress. Create/maintain excellent relationships with potential customers at CXO level executives. Assist in conducting Product demonstrations and articulate the value proposition of our solutions. Collaborate with cross-functional teams, including Marketing and Product, to align sales efforts with company goals. Assist in preparing sales proposals and support in closing deals with custome...

Role & Responsibilities Identify, Prospect & Qualify the potential sales opportunities of our products offerings in the Large Enterprises segment in the assigned Geography, Region and Industry vertical and achieve the Sales Revenue Targets. Build and maintain a robust Sales Pipeline and consistently track progress. Create/maintain excellent relationships with potential customers at CXO level executives. Assist in conducting Product demonstrations and articulate the value proposition of our solutions. Collaborate with cross-functional teams, including Marketing and Product, to align sales efforts with company goals. Assist in preparing sales proposals and support in closing deals with custome...

We are seeking a Call Quality Analyst with 3+ years experience in contact center QA. You will evaluate calls, monitor performance metrics and provide insights for enhancing customer experiences. Responsibilities: Conduct QA audits on customer interactions. Measure silence, interruptions, and sentiment. Track key QA metrics (CSAT proxy, transfer rate). Provide feedback and coaching recommendations. Prepare quality reports for leadership. Qualifications: Bachelor’s in Communications, Business, or related field. Experience in QA within contact centers. Familiarity with speech analytics tools. Strong data analysis and reporting skills.

Knowledge of Conversational AI Frameworks and technologies,Such as STT, TTS, SSML, NLP, NLU, LLMS. Exp in developing Chat bot,voice bot using cognigy,infobig or similar conversational AI platforms Require Immediate joiner. Contact- 9810966639 (Aman)

Job Title: AI Consultant (External) Location: Remote Employment Type: External/Freelancing Experience: 5+ Years Linkedin page: https://www.linkedin.com/company/datanetiix/ Website: https://www.datanetiix.com/ Candidates can share your resume to: kishore@datanetiix.com We are seeking an experienced AI Consultant to lead the design, development, and deployment of a robust AI Telephonic Conversational system . This role involves strategic planning, vendor evaluation, AI workflow design, and end-to-end implementation of a conversational AI Assess business and technical requirements for AI-driven Hotel Industry for US Based. Candidate should Design a scalable voice AI architecture Candidate shoul...

About the Role: We are seeking a Tech Lead to drive the development of our AI-based SaaS product. In this role, you will manage a team of highly skilled software developers and architects, ensuring the products technical vision is clearly defined and executed. Youll be the go-to person for system design, coding standards, and process optimization, while also providing hands-on technical leadership and mentorship to the team. Key Responsibilities Technical Leadership & Architecture Define and maintain the architecture, ensuring high scalability, reliability, and maintainability. Oversee AWS infrastructure (EC2, ECS/EKS, Lambda, S3, RDS), optimizing for cost, performance, and security. Drive A...

Please share your profile to me at 'vishal.seth@capgemini.com' for faster reach. Role & responsibilities Develop and maintain chatbots and AI-driven conversational interfaces using the Kore AI platform , ensuring alignment with business requirements. Work with cross-functional teams to gather requirements, design chatbot flows , and integrate AI solutions into existing business systems. Assist in testing and debugging chatbots, ensuring proper functionality, performance, and user experience across different platforms. Continuously monitor and improve chatbot performance by analyzing user interactions and implementing enhancements. Stay updated on the latest Kore AI features and best practice...

Immediate Joiner Remote position 7+ Year of experience Essential Skills: Experience working with scalable, high-performance systems. Experience in designing system architecture for distributed applications Experience in API integration, Application development. Strong skills in designing database schema; both SQL and NoSQL databases . Contribution in maintaining high quality production software written in Python or Node.js Experience with leveraging serverless technologies like AWS Lambda, Google Dataflow, Google Pub/Sub and AWS Glue where required. Experience in development of virtual agents (chatbots, voicebots) and natural language processing Experience working with one or more AI/NLP pla...

Key Responsibilities Lead the Contact Center Transformation program , focusing on chat, chatbot, and voice bot implementation across digital banking channels (Mobile, Web). Partner with business, technology, and vendor teams to design and implement conversational AI solutions leveraging Gen AI, NLP, and NLU frameworks. Manage vendor relationships (e.g., RASA, Google Dialogflow, Poly AI, Sierra, Dyna) and ensure seamless integration with the banks technology landscape. Drive end-to-end program governance , including scope, budget, timelines, risk/RAID management, and stakeholder reporting. Collaborate with Product Owners, UX teams, and Business Analysts to ensure customer journey transformati...

Job Title: IVR Lead/Architect Location: Bangalore/Mangalore Type: Fulltime Why MResult? Founded in 2004, MResult is a global digital solutions partner trusted by leading Fortune 500 companies in industries such as pharma & healthcare, retail, and BFSI. MResults expertise in data and analytics, data engineering, machine learning, AI, and automation help companies streamline operations and unlock business value. As part of our team, you will collaborate with top minds in the industry to deliver cutting-edge solutions that solve real-world challenges. Website: https://mresult.com/ LinkedIn: https://www.linkedin.com/company/mresult/ What We Offer: At MResult, you can leave your mark on projects ...

Role & responsibilities Identify, prospect & qualify the potential sales opportunities of our products offerings in the Large Enterprises segment in the assigned geography/region/industry vertical and achieve the sales revenue targets. Build and maintain a robust sales pipeline and consistently track progress. Create/maintain excellent relationships with potential customers at CXO level executives. Assist in conducting product demonstrations and articulate the value proposition of our solutions. Collaborate with cross-functional teams, including Marketing and Product, to align sales efforts with company goals. Assist in preparing sales proposals, and support in closing deals with customers. ...

Role & responsibilities Identify, prospect & qualify the potential sales opportunities of our products offerings in the Large Enterprises segment in the assigned geography/region/industry vertical and achieve the sales revenue targets. Build and maintain a robust sales pipeline and consistently track progress. Create/maintain excellent relationships with potential customers at CXO level executives. Assist in conducting product demonstrations and articulate the value proposition of our solutions. Collaborate with cross-functional teams, including Marketing and Product, to align sales efforts with company goals. Assist in preparing sales proposals, and support in closing deals with customers. ...

Responsibilities Produce functional design documentation based on gathered business requirements. Lead the deployment of Genesys Cloud solutions, including setup, configuration and customization to meet business functional requirements. Provide technical support during and after implementation, troubleshooting issues and ensuring optimal performance. Assist support teams with incident ownership through to resolution. This includes being part of an out-of-hours on-call support rota. Conduct training sessions for end-users and create comprehensive documentation for system configurations and processes. Provide technical guidance and support to other team members. Actively encourage, drive techn...

Position: Assistant Manager Enterprise Sales Location: Bengaluru, Karnataka, India Industry: CPaaS | Gen-AI Chatbots | Voicebots Experience: 25 Years in B2B/Enterprise Sales Reports To: Regional Sales Manager - South Employment Type: Full-time About the Company We are a fast-growing Communications Platform as a Service (CPaaS) company offering cutting-edge solutions in Messaging, Voice, Gen-AI powered Chatbots, and Voicebots. Our solutions are empowering over 100+ brands to automate customer interactions and enhance digital engagement across industries. Role Overview We are looking for a dynamic and results-driven Assistant Manager Enterprise Sales to drive B2B sales of our CPaaS and AI-powe...

Roles and Responsibilities: Own Product Strategy : Lead and define the product vision, roadmap, and strategic initiatives for the AI-powered SaaS recruitment platform . Cross-functional Collaboration : Work closely with sales, customer success, supply acquisition, data/AI, and design/engineering teams to ensure alignment with business objectives. User and Market Research : Embed deeply with users, conduct continuous feedback loops, and convert market forces, user needs, and technical insights into product action. Execution & Delivery : Drive hands-on execution of product delivery, use MVP experiments and product frameworks to ensure quick iterations and validated learning. GTM & Customer Ado...

We are seeking a skilled Kore.ai Developer with 25 years of experience to design, develop, and deploy intelligent virtual assistants (IVAs) and chatbots using the Kore.ai platform. The ideal candidate will have hands-on experience building conversational flows, integrating APIs, and applying NLP techniques to deliver seamless and effective user interactions. Key Responsibilities: Design and develop conversational bots using the Kore.ai Bot Builder platform. Implement NLP/NLU models , dialog flows, and custom scripting. Integrate bots with third-party services via REST APIs , webhooks, and databases. Create and manage bot tasks, nodes, and dialogs , including event handling and scripting. Per...

Role- Chat Bot Developer Experience- (3-5 ) years Technical Skills Needed: Conversational AI Platforms : Expertise in platforms like Yellow.ai, Rasa, Dialogflow CX/ES, Cognigy, Kore.ai, and Microsoft Bot Framework. Custom Flow Design : Building dynamic bot flows, NLP tuning, fallback handling, and multi-language support. Channel Integrations : Integration across Web, WhatsApp, Facebook, Voice (Google Dialogflow, Amazon Lex). Scripting : Proficiency in JavaScript, Node.js, or Python for creating custom logic and dynamic responses. NLP Expertise : Intent/entity recognition, NER, slot-filling, dialogue state management, and conversation memory. Generative AI (LLM) : Experience with OpenAI GPT, ...

We're looking for an experienced AI/ML Technical Lead to architect and drive the development of our intelligent conversation engine. Youll lead model selection, integration, training workflows (RAG/fine-tuning), and scalable deployment of natural language and voice AI components. This is a foundational hire for a technically ambitious platform. Key Responsibilities AI System Architecture: Design the architecture of the AI-powered agent including LLM-based conversation workflows, voice bots, and follow-up orchestration. Model Integration & Prompt Engineering: Leverage APIs from OpenAI, Anthropic, or deploy open models (e.g., LLaMA 3, Mistral). Implement effective prompt strategies and retriev...

About us Exotel is one of Asias largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best-in-class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, ICICI, IDFC, Redbus, Flipkart, Quikr, Practo, Lazada, Redmart, etc. to name a few. We are a 9-year-old company with humble beginnings. We started as a 3-member team. Currently, we are a 120-member team catering to over 3000 customers across the globe. Our technology has connected over 400 million people across the world and powered over 10 billion conversations. Read our...