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0.0 - 4.0 years
0 Lacs
karnataka
On-site
Job Description: As a Voice Trainer based in Bengaluru, you will play a crucial role in creating and delivering comprehensive training programs for new hires. Your responsibilities will include conducting engaging presentations, developing training materials, and evaluating performance metrics. Additionally, you will be actively involved in stakeholder management and interactions throughout the training process. We are looking for individuals who meet the following requirements: - Age range: Minimum 23 years to Maximum 40 years - Experience: At least 6 months in a relevant field - Education: Graduates with additional certifications preferred - Language Skills: Proficiency in multiple languages is a plus This is a full-time on-site position with a salary package that aligns with market standards. Join our team and contribute to the growth and success of our training programs.,
Posted 1 week ago
6.0 - 11.0 years
14 - 19 Lacs
Mumbai, Bengaluru
Work from Office
Job Title:- Lead/Ast Manager- International Banking Process Trainer We are seeking an experienced Lead International Banking Process (Commercial/Personal) Trainer to join our team. The ideal candidate will have a strong background in banking processes and excellent training skills. As a Voice Trainer, the candidate will be responsible for training banking staff on various processes and procedures. The successful candidate will be based in either Bangalore or Mumbai. Location Responsibilities Develop and deliver comprehensive training programs for banking staff on various processes and procedures. Conduct voice training sessions to enhance communication skills of banking staff. Collaborate with subject matter experts to create training content and materials. Evaluate the effectiveness of training programs and make recommendations for improvement. Maintain accurate records of training sessions and participant feedback. Provide coaching and mentoring to junior trainers to enhance their skills and knowledge. Requirements 6-12 years of experience in banking process training or a related field. Strong knowledge of banking processes and procedures. Excellent training and communication skills. Ability to develop and deliver engaging training programs. Experience in conducting voice training sessions. Strong analytical and problem-solving skills. Ability to work in a team environment and collaborate with subject matter experts. Contact Person: Subashini
Posted 1 week ago
3.0 - 8.0 years
8 - 10 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Upto 10 LPA Graduation Mandatory Call@9953262467 / 9205503253 Required Candidate profile Min 3 Years exp in International BPO as process trainer Sal Upto 10 LPA Call @9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com
Posted 1 week ago
3.0 - 8.0 years
8 - 11 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Upto 11.5 LPA Graduation Mandatory Call@9205503253 / 9953262467 Required Candidate profile Min 3 Years exp in International BPO as process trainer Sal Upto 11.5 LPA Exp of Training International BFSI Process Call @9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com
Posted 2 weeks ago
5.0 - 10.0 years
6 - 15 Lacs
Chennai
Work from Office
Greetings from Access Healthcare Services, Access Healthcare provides business process outsourcing and applications services, and robotic process automation tools to healthcare providers, payers, and related service providers. We operate from the US, India and the Philippines, and our 27,000+ staff is committed to bringing revenue cycle excellence to our customers by leveraging technology, emerging best practices, and global delivery. Based in Dallas, we support over 300,000 physicians, serve 80+ specialties, process over $ 70 billion of A/R annually, and ascribe medical codes to over 30 million charts annually. To learn how Access Healthcare can help your organization boost its financial performance, visit https://www.accesshealthcare.com Title : Lead Trainer - Voice and Accent Coach Experience : 5+ Years Location: Ambattur Estate, Chennai **Graduation: Any graduate **Specialization: Any certificate on English language teaching (BEC, CELTA, TESOL) will be an added advantage Interested candidates can share their updated resume to nandhinik.outsource@accesshealthcare.com Eligibility Criteria: - 5+ years of experience in internal BPO - Minimum 3 years of experience in training language voice and accent in international BPO - Minimum 2 years of international calling experience - Conducted a minimum of 70 language, voice and accent training batches Experience in call auditing, coaching and feedback for a minimum of 1 year in an International voice process with extensive focus on language and call handling skills Core Skills: Listen to calls on the operation floor Provide feedback and conduct coaching sessions for the client partners on the floor to improve/ maintain the CPs language skills, soft skills, and call handling skills Conduct language and voice & accent training for employees as per organization standards Monitor and provide feedback for bottom performers Ensure that the bottom performers move up the learning curve by means of special coaching sessions Conduct on the floor interventions through coaching and feedback models as defined by function/program Should have the ability to create flyers basis the observation on the call audits Use the various learning tools to enhance spoken capabilities Support OJT/Production Ramp by observing, measuring, and monitoring learners as needed Maintaining and reporting audit/feedback/ coaching/ training records Training new hires on Fundamental Skills of Grammar and Voice & Accent Work with the operations stakeholders to implement and evaluate the communication skills, soft skills and call handling training programs Evaluate trainees and obtain regular feedback from all the training done and update the supervisor on progress Ability to create PPT for the management reviews Identify bottom performers during audits and maintain their track record Interview new hire prospects on language, voice and accent during their tenure External Facing Description Lead Trainer - Learning and Development Strong communicational skill both written and verbal Should possess good knowledge of grammar, sounds, pronunciation, spellings, and vocabulary Should have knowledge on feedback mechanism and coaching methodologies Should possess good knowledge on creating session plans Should have good knowledge on MS office Articulate and confident standing up and delivering to large audiences Organized, a self-starter and an inspirational leader of your team Thankyou Nandhini nandhinik.outsource@accesshealthcare.com
Posted 3 weeks ago
3.0 - 8.0 years
8 - 11 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Upto 11.5 LPA Graduation Mandatory Call@9205503253 / 9953262467 Required Candidate profile Min 3 Years exp in International BPO as process trainer Sal Upto 11.5 LPA Call @9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com
Posted 3 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Bangalore Shift- 24*7 Voice Process Exp is Mandatory Excellent Comms Salary-:Upto 7 LPA Call@9205503253 / 9953262467 Required Candidate profile Must have good knowledge of Training Modules Minimum 2 Years Experience in International BPO as Trainer into International Voice process Sal Upto 7 LPA Call @9205503253 /9953262467
Posted 3 weeks ago
4.0 - 9.0 years
8 - 10 Lacs
Mysuru
Work from Office
Hello we are Hiring for a Voice and Accent trainer trainer for a leading ITES Company in Mysore. Roles and Responsibilities Conduct language and voice & accent training for employees as per organization standards. Designing and conducting regular training on soft skills, chat etiquette & grammar. Collating learning needs (behavioral/functional), standardize training, schedule a calendar, and conduct the training. Monitor and provide feedback for bottom performers. Ensure that the bottom performers move up the learning curve by means of special coaching sessions. Desired Candidate Profile Fluent in English Min. 14 year trainer experience in BPO Bpo Training experience Salary - 8.5 - 10lpa Lpa Job Location - Pune To know more about the same kindly reach out to our HR's *Khushi 7869457739 *Honey 8871997083 Warm Regards, Prajit Grover KVC CONSULTANTS LTD
Posted 4 weeks ago
4.0 - 9.0 years
4 - 8 Lacs
Mysuru, Bengaluru
Work from Office
Min 6 yrs of overall exp required and min 4 yrs of exp req in Voice and Accent Trainer On Paper in international process or Technical process Grad Loc : Mysore (Salary 8.5 LPA) Bangalore (Salary 6.5 LPA) 5 days working 24*7 Shristi (8800967949) Required Candidate profile Need excellent communication Skills Need Communication Trainer Need Immediate Joiner Need Exp as a TL or AM
Posted 1 month ago
3 - 8 years
5 - 11 Lacs
Noida, New Delhi, Gurugram
Work from Office
Requirement for L&D Trainer in Noida Trainer Should have exp in Corporate, working on L&D with HR Department Work from Office Min 4 Year exp is required in L&D Training Shift Timing-: 11:30 AM-8 PM or 1:30 PM-10 PM Call@9953262467 / 9205503253 Required Candidate profile Salary upto 11 LPA Excellent Communication Skills Experience of L&D Training for a Fintech or Investment Banking Industry is preferred email to deepak.sharma@shadowplacements.com
Posted 2 months ago
2 - 7 years
5 - 8 Lacs
Noida
Work from Office
Please find the Company Profile and Job Description mentioned below. Job Title: Sales Trainer BPO Location: NOIDA 135 Department: Training & Development Employment Type: Full-time Job Summary: We are seeking a dynamic and experienced Internaional Sales Trainer to join our BPO team. The Sales Trainer will be responsible for designing, delivering, and improving training programs that enhance the selling skills and product knowledge of our sales representatives. This role requires a strong understanding of BPO sales processes, coaching techniques, and performance improvement strategies. Key Responsibilities: Deliver engaging sales training sessions for new hires and existing agents (classroom and virtual). Develop and update training materials, including manuals, presentations, assessments, and job aids. Conduct needs analysis to identify training gaps and recommend solutions. Coach underperforming agents and provide one-on-one training to improve KPIs. Collaborate with sales and operations teams to align training content with campaign goals. Monitor and evaluate training effectiveness through feedback, assessments, and performance metrics. Maintain training logs, reports, and documentation for compliance and audit purposes. Stay up to date with industry trends and integrate best practices into training programs. Requirements: Bachelor's degree or equivalent work experience. 24 years of experience as a Sales Trainer, ONLY in a BPO environment. Strong understanding of sales methodologies, objection handling, and customer engagement strategies. Excellent communication, presentation, and interpersonal skills. Proficient in MS Office tools and learning management systems (LMS). Ability to motivate and inspire diverse teams. Flexible to work in shifts as per business needs. Preferred Qualifications: Experience with outbound/inbound voice processes IN SALES. Familiarity with CRM tools and sales performance tracking systems. Desired Candidate Profile Candidate should have experience into International Voice Sales Training Excellent communication in English. Comfortable with graveyard shifts. Perks and Benefits Shift Timing- Fixed Night Shift Working Model: 5 days (work from Office) Rotational Shifts Location: Noida Sector-135 Free pick up and drop facility will be provided within 35 Kms range
Posted 2 months ago
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