3 Voice Technology Jobs

As a Senior Manager - IT Infrastructure & Cloud Engineering Subject Matter Expert at Genpact, you will play a crucial role in designing and implementing large-scale IT infrastructure solutions for contact centers. Your responsibilities will include participating in business transition projects, engaging in client discussions to understand IT requirements, translating them into technical designs, creating documentation, and ensuring successful project delivery. You will be expected to take ownership of end-to-end project delivery, create High-Level Design (HLD) and Low-Level Design (LLD) documents, and engage in technical discussions with both clients and internal teams. Collaboration with internal and external resources, troubleshooting issues, identifying risks in the production network, and initiating Lean/Six Sigma projects for process efficiency will be key aspects of your role. Key requirements for this position include: - Hands-on experience in IT infrastructure design and implementation, particularly in network setup for contact centers - Expertise in designing and implementing network solutions for voice and contact center environments - In-depth knowledge of corporate LAN, WAN infrastructure, and the latest technologies such as Cloud, ACI, SDN, and SDWAN - Experience with network security, firewalls implementation, and management (preferably Palo Alto, Juniper, Fortinet) - Proficiency in wireless network design and implementation, including wifi access point functionality - Understanding of voice technology, cloud contact center solutions, and network security best practices - Familiarity with cloud architectures (AWS, Azure, GCP) and multi-cloud network design and implementation - Ability to work in a DevOps environment and ensure security and compliance in network and cloud designs - Strong communication skills for interacting with global teams, clients, and stakeholders Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field (Advanced degree is a plus) - CCNP certification (highly preferred) - Network certifications (Palo Alto, Juniper, Fortinet) highly preferred - AWS, Azure cloud certifications (highly preferred) - Experience with CI/CD tools (Jenkins, GitLab CI, Azure DevOps) - Excellent written and oral communication skills - Good presentation skills If you are a highly skilled and experienced IT infrastructure design and implementation expert looking to make a meaningful impact in a dynamic and innovative environment, we invite you to join our team at Genpact.,

As a Senior Manager - IT Infrastructure & Cloud Engineering Subject Matter Expert at Genpact, you will play a crucial role in designing and implementing large-scale IT infrastructure solutions for contact centers. Your responsibilities will include participating in business transition projects, engaging in client discussions to understand IT requirements, translating them into technical designs, creating documentation, and ensuring successful project delivery. You will be expected to take ownership of end-to-end project delivery, create High-Level Design (HLD) and Low-Level Design (LLD) documents, and engage in technical discussions with both clients and internal teams. Collaboration with internal and external resources, troubleshooting issues, identifying risks in the production network, and initiating Lean/Six Sigma projects for process efficiency will be key aspects of your role. Key requirements for this position include: - Hands-on experience in IT infrastructure design and implementation, particularly in network setup for contact centers - Expertise in designing and implementing network solutions for voice and contact center environments - In-depth knowledge of corporate LAN, WAN infrastructure, and the latest technologies such as Cloud, ACI, SDN, and SDWAN - Experience with network security, firewalls implementation, and management (preferably Palo Alto, Juniper, Fortinet) - Proficiency in wireless network design and implementation, including wifi access point functionality - Understanding of voice technology, cloud contact center solutions, and network security best practices - Familiarity with cloud architectures (AWS, Azure, GCP) and multi-cloud network design and implementation - Ability to work in a DevOps environment and ensure security and compliance in network and cloud designs - Strong communication skills for interacting with global teams, clients, and stakeholders Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field (Advanced degree is a plus) - CCNP certification (highly preferred) - Network certifications (Palo Alto, Juniper, Fortinet) highly preferred - AWS, Azure cloud certifications (highly preferred) - Experience with CI/CD tools (Jenkins, GitLab CI, Azure DevOps) - Excellent written and oral communication skills - Good presentation skills If you are a highly skilled and experienced IT infrastructure design and implementation expert looking to make a meaningful impact in a dynamic and innovative environment, we invite you to join our team at Genpact.,

You will be part of a team that is pioneering the development of the world's first agentic AI voice-to-voice mental health platform, offering personalized therapy globally. The platform aims to provide validated emotional support and mental health care on a large scale to address the global mental health crisis. Your role as Co-founder & CTO will require you to lead the technical vision and execution, overseeing core AI infrastructure, voice integration, and team management. As the CTO, you will be responsible for refining and implementing revolutionary AI architecture for both B2C and B2B platforms, developing cutting-edge voice technology for therapeutic effectiveness, and ensuring secure, compliant systems. Your expertise in engineering or computer science, coupled with 10+ years of experience in scaling consumer applications and enterprise solutions, will be essential in building a global-scale platform that can impact millions of lives positively. Your exceptional leadership qualities, entrepreneurial mindset, and strategic thinking abilities will play a crucial role in balancing technical excellence with business impact. You must have a passion for leveraging technology to solve significant human problems and be capable of inspiring and motivating technical teams. The role also requires proficiency in full-stack development, cloud infrastructure, core AI/ML technologies, and preferably voice technology, healthcare compliance, and blockchain development. This extraordinary opportunity will allow you to architect a technological solution that could revolutionize mental health care globally, working alongside a top-tier team with a shared vision of making a meaningful impact. You will have the autonomy to make critical technical decisions, influence a platform that transcends borders and cultures, and contribute to groundbreaking work at the intersection of AI, healthcare, and human empathy. In return, you will receive a substantial equity stake in the company, technical freedom to drive innovation, the chance to create a global impact, and the opportunity to collaborate with exceptional co-founders who are dedicated to changing the world. If you are a visionary leader and technologist ready to tackle one of humanity's greatest challenges, this role offers a unique chance to be part of a transformational journey in human healthcare. Ready to be a catalyst for change and contribute to a pivotal moment in global mental health care We are looking for exceptional individuals like you to join us in this mission. Location: India, Dubai, Remote Compensation: Equity, with salary on the close of pre-seed round Stage: Early (pre-seed / MVP in development),